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Business Segments and Revenue from Contracts with Customers (Tables)

6 Months Ended

Jun. 30, 2025

Segment Reporting [Abstract]

Schedule of Segment Results and Reconciliation

The following table presents our business segment results for the three and six months ended June 30, 2025 and 2024, selected balance sheet data as of June 30, 2025 and 2024, and a reconciliation of our total business segment results to our reported consolidated income from continuing operations, loans held for investment and deposits.

Table 13.1: Segment Results and Reconciliation

						Three Months Ended June 30, 2025
(Dollars in millions)						Credit Card						Consumer Banking						Commercial Banking(1)						Other(1)						Consolidated Total
Net interest income (loss)						$	7,293					$	2,162					$	602					$	(62)					$	9,995
Non-interest income (loss)						1,802						394						335						(34)						2,497
Total net revenue (loss)(2)						9,095						2,556						937						(96)						12,492
Provision (benefit) for credit losses						11,098						252						81						(1)						11,430
Non-interest expense						4,447						1,713						489						342						6,991
Income (loss) from continuing operations before income taxes						(6,450)						591						367						(437)						(5,929)
Income tax provision (benefit)						(1,533)						141						87						(361)						(1,666)
Income (loss) from continuing operations, net of tax						$	(4,917)					$	450					$	280					$	(76)					$	(4,263)
Loans held for investment						$	269,709					$	81,233					$	88,355					$	0					$	439,297
Deposits						0						414,044						29,245						24,821						468,110

						Six Months Ended June 30, 2025
(Dollars in millions)						Credit Card						Consumer Banking						Commercial Banking(1)						Other(1)						Consolidated Total
Net interest income (loss)						$	12,947					$	4,105					$	1,174					$	(218)					$	18,008
Non-interest income (loss)						3,313						577						647						(53)						4,484
Total net revenue (loss)(2)						16,260						4,682						1,821						(271)						22,492
Provision (benefit) for credit losses						13,024						553						223						(1)						13,799
Non-interest expense						8,085						3,294						975						539						12,893
Income (loss) from continuing operations before income taxes						(4,849)						835						623						(809)						(4,200)
Income tax provision (benefit)						(1,151)						199						148						(537)						(1,341)
Income (loss) from continuing operations, net of tax						$	(3,698)					$	636					$	475					$	(272)					$	(2,859)
Loans held for investment						$	269,709					$	81,233					$	88,355					$	0					$	439,297
Deposits						0						414,044						29,245						24,821						468,110

						Three Months Ended June 30, 2024
(Dollars in millions)						Credit Card						Consumer Banking						Commercial Banking(1)						Other(1)						Consolidated Total
Net interest income (loss)						$	5,294					$	2,025					$	609					$	(382)					$	7,546
Non-interest income						1,506						172						271						11						1,960
Total net revenue (loss)(2)						6,800						2,197						880						(371)						9,506
Provision for credit losses						3,545						330						34						0						3,909
Non-interest expense						3,134						1,250						483						79						4,946
Income (loss) from continuing operations before income taxes						121						617						363						(450)						651
Income tax provision (benefit)						30						146						85						(207)						54
Income (loss) from continuing operations, net of tax						$	91					$	471					$	278					$	(243)					$	597
Loans held for investment						$	153,895					$	75,663					$	88,628					$	0					$	318,186
Deposits						0						305,422						29,210						16,810						351,442

                                                                                                                                                                                                                                                                                                                                                                                                                                

						Six Months Ended June 30, 2024
(Dollars in millions)						Credit Card						Consumer Banking						Commercial Banking(1)						Other(1)						Consolidated Total
Net interest income (loss)						$	10,566					$	4,036					$	1,208					$	(776)					$	15,034
Non-interest income						2,982						331						552						9						3,874
Total net revenue (loss)(2)						13,548						4,367						1,760						(767)						18,908
Provision for credit losses						5,804						756						32						0						6,592
Non-interest expense						6,363						2,496						998						226						10,083
Income (loss) from continuing operations before income taxes						1,381						1,115						730						(993)						2,233
Income tax provision (benefit)						329						263						172						(408)						356
Income (loss) from continuing operations, net of tax						$	1,052					$	852					$	558					$	(585)					$	1,877
Loans held for investment						$	153,895					$	75,663					$	88,628					$	0					$	318,186
Deposits						0						305,422						29,210						16,810						351,442

_________

(1)Some of our commercial investments generate tax-exempt income, tax credits or other tax benefits. Accordingly, we present our Commercial Banking revenue and yields on a taxable-equivalent basis, calculated using the federal statutory tax rate of 21% and state taxes where applicable, with offsetting reductions to the Other category.

(2)Total net revenue was reduced by $785 million and $1.5 billion in the three and six months ended June 30, 2025, respectively, and $649 million and $1.3 billion in the three and six months ended June 30, 2024, respectively, for credit card finance charges and fees charged off as uncollectible.

Disaggregation of Revenue

The following table presents revenue from contracts with customers and a reconciliation to non-interest income by business segment for the three and six months ended June 30, 2025 and 2024.

Table 13.2: Revenue from Contracts with Customers and Reconciliation to Segment Results

						Three Months Ended June 30, 2025
(Dollars in millions)						Credit Card						Consumer Banking						Commercial Banking(1)						Other(1)						Consolidated Total
Contract revenue:
Discount and interchange fees, net(2)						$	1,207					$	248					$	23					$	0					$	1,478
Service charges and other customer-related fees						20						78						82						1						181
Other						125						53						7						0						185
Total contract revenue						1,352						379						112						1						1,844
Revenue (reduction) from other sources						450						15						223						(35)						653
Total non-interest income (loss)						$	1,802					$	394					$	335					$	(34)					$	2,497

						Six Months Ended June 30, 2025
(Dollars in millions)						Credit Card						Consumer Banking						Commercial Banking(1)						Other(1)						Consolidated Total
Contract revenue:
Discount and interchange fees, net(2)						$	2,292					$	363					$	46					$	0					$	2,701
Service charges and other customer-related fees						20						98						167						1						286
Other						236						102						8						0						346
Total contract revenue						2,548						563						221						1						3,333
Revenue (reduction) from other sources						765						14						426						(54)						1,151
Total non-interest income (loss)						$	3,313					$	577					$	647					$	(53)					$	4,484

						Three Months Ended June 30, 2024
(Dollars in millions)						Credit Card						Consumer Banking						Commercial Banking(1)						Other(1)						Consolidated Total
Contract revenue:
Discount and interchange fees, net(2)						$	1,116					$	107					$	26					$	0					$	1,249
Service charges and other customer-related fees						0						22						74						0						96
Other						83						38						2						0						123
Total contract revenue						1,199						167						102						0						1,468
Revenue from other sources						307						5						169						11						492
Total non-interest income						$	1,506					$	172					$	271					$	11					$	1,960

						Six Months Ended June 30, 2024
(Dollars in millions)						Credit Card						Consumer Banking						Commercial Banking(1)						Other(1)						Consolidated Total
Contract revenue:
Discount and interchange fees, net(2)						$	2,136					$	205					$	53					$	0					$	2,394
Service charges and other customer-related fees						0						43						147						0						190
Other						204						65						5						0						274
Total contract revenue						2,340						313						205						0						2,858
Revenue from other sources						642						18						347						9						1,016
Total non-interest income						$	2,982					$	331					$	552					$	9					$	3,874

__________

(1)Some of our commercial investments generate tax-exempt income, tax credits or other tax benefits. Accordingly, we present our Commercial Banking revenue and yields on a taxable-equivalent basis, calculated using the federal statutory tax rate of 21% and state taxes where applicable, with offsetting reductions to the Other category.

(2)Discount and interchange fees are presented net of customer reward expenses.

X

- Definition

Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 5
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-5

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- Definition

Tabular disclosure of the profit or loss and total assets for each reportable segment. An entity discloses certain information on each reportable segment if the amounts (a) are included in the measure of segment profit or loss reviewed by the chief operating decision maker or (b) are otherwise regularly provided to the chief operating decision maker, even if not included in that measure of segment profit or loss.

+ References

Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 25
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482810/280-10-50-25

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-Name Accounting Standards Codification
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-Name Accounting Standards Codification
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