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Loans - Financing Receivable, Modified - Modification to Borrowers (Details) - USD ($)
$ in Millions
 3 Months Ended 6 Months Ended
Jun. 30, 2025
Jun. 30, 2024
Jun. 30, 2025
Jun. 30, 2024
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 2,069 $ 1,042 $ 4,076 $ 1,899
% of total class of receivables 0.47% 0.33% 0.93% 0.60%
Financial receivable, modified, commitment to lend, overtime $ 432   $ 1,400  
Interest rate reduction        
Financing Receivable, Past Due [Line Items]        
Total loans modified 1,081 $ 235 2,297 $ 447
Term Extension        
Financing Receivable, Past Due [Line Items]        
Total loans modified 478 407 878 712
Principal balance reduction        
Financing Receivable, Past Due [Line Items]        
Total loans modified 9 23 16 30
Interest rate reduction and term extension        
Financing Receivable, Past Due [Line Items]        
Total loans modified 335 206 572 450
Other        
Financing Receivable, Past Due [Line Items]        
Total loans modified 166 171 313 260
Credit Card:        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 1,144 $ 240 $ 2,406 $ 455
% of total class of receivables 0.42% 0.16% 0.89% 0.30%
Credit Card: | Interest rate reduction        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 1,081 $ 235 $ 2,278 $ 447
Credit Card: | Term Extension        
Financing Receivable, Past Due [Line Items]        
Total loans modified 10 0 22 0
Credit Card: | Principal balance reduction        
Financing Receivable, Past Due [Line Items]        
Total loans modified 0 0 0 0
Credit Card: | Interest rate reduction and term extension        
Financing Receivable, Past Due [Line Items]        
Total loans modified 22 5 43 8
Credit Card: | Other        
Financing Receivable, Past Due [Line Items]        
Total loans modified 31 0 63 0
Credit Card: | Domestic Card        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 1,027 $ 183 $ 2,192 $ 369
% of total class of receivables 0.41% 0.12% 0.87% 0.25%
Credit Card: | Domestic Card | Interest rate reduction        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 1,023 $ 178 $ 2,185 $ 361
Weighted-average interest rate reduction 15.31% 20.13% 14.89% 20.06%
Credit Card: | Domestic Card | Term Extension        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 0 $ 0 $ 0 $ 0
Payment delay duration (in months) 12 months 12 months 12 months 12 months
Credit Card: | Domestic Card | Principal balance reduction        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 0 $ 0 $ 0 $ 0
Principal balance reduction 73 0 145 0
Interest and fees forgiven 63 0 133 0
Credit Card: | Domestic Card | Interest rate reduction and term extension        
Financing Receivable, Past Due [Line Items]        
Total loans modified 4 5 7 8
Credit Card: | Domestic Card | Other        
Financing Receivable, Past Due [Line Items]        
Total loans modified 0 0 0 0
Credit Card: | Personal loans        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 59   $ 121  
% of total class of receivables 0.60%   1.24%  
Credit Card: | Personal loans | Interest rate reduction        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 0   $ 0  
Weighted-average interest rate reduction 14.15%   13.95%  
Credit Card: | Personal loans | Term Extension        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 10   $ 22  
Payment delay duration (in months) 34 months   37 months  
Credit Card: | Personal loans | Principal balance reduction        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 0   $ 0  
Principal balance reduction 0   0  
Interest and fees forgiven 0   0  
Credit Card: | Personal loans | Interest rate reduction and term extension        
Financing Receivable, Past Due [Line Items]        
Total loans modified 18   36  
Credit Card: | Personal loans | Other        
Financing Receivable, Past Due [Line Items]        
Total loans modified 31   63  
Credit Card: | International card businesses        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 58 $ 57 $ 93 $ 86
% of total class of receivables 0.78% 0.83% 1.24% 1.26%
Credit Card: | International card businesses | Interest rate reduction        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 58 $ 57 $ 93 $ 86
Weighted-average interest rate reduction 26.19% 27.08% 25.75% 26.62%
Credit Card: | International card businesses | Term Extension        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 0 $ 0 $ 0 $ 0
Payment delay duration (in months) 0 months 0 months 0 months 0 months
Credit Card: | International card businesses | Principal balance reduction        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 0 $ 0 $ 0 $ 0
Principal balance reduction 0 0 0 0
Interest and fees forgiven 0 0 0 0
Credit Card: | International card businesses | Interest rate reduction and term extension        
Financing Receivable, Past Due [Line Items]        
Total loans modified 0 0 0 0
Credit Card: | International card businesses | Other        
Financing Receivable, Past Due [Line Items]        
Total loans modified 0 0 0 0
Consumer Banking:        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 316 $ 211 $ 558 $ 439
% of total class of receivables 0.39% 0.28% 0.69% 0.58%
Consumer Banking: | Interest rate reduction        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 0 $ 0 $ 0 $ 0
Consumer Banking: | Term Extension        
Financing Receivable, Past Due [Line Items]        
Total loans modified 42 5 61 12
Consumer Banking: | Principal balance reduction        
Financing Receivable, Past Due [Line Items]        
Total loans modified 9 8 16 14
Consumer Banking: | Interest rate reduction and term extension        
Financing Receivable, Past Due [Line Items]        
Total loans modified 263 195 479 410
Consumer Banking: | Other        
Financing Receivable, Past Due [Line Items]        
Total loans modified 2 3 2 3
Consumer Banking: | Auto        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 315 $ 210 $ 557 $ 436
% of total class of receivables 0.39% 0.28% 0.70% 0.59%
Consumer Banking: | Auto | Interest rate reduction        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 0 $ 0 $ 0 $ 0
Weighted-average interest rate reduction 9.23% 8.89% 9.13% 8.75%
Consumer Banking: | Auto | Term Extension        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 41 $ 5 $ 60 $ 10
Payment delay duration (in months) 6 months 6 months 6 months 6 months
Consumer Banking: | Auto | Principal balance reduction        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 9 $ 8 $ 16 $ 14
Principal balance reduction 0 0 0 0
Interest and fees forgiven 0 0 0 0
Consumer Banking: | Auto | Interest rate reduction and term extension        
Financing Receivable, Past Due [Line Items]        
Total loans modified 263 195 479 410
Consumer Banking: | Auto | Other        
Financing Receivable, Past Due [Line Items]        
Total loans modified 2 2 2 2
Consumer Banking: | Retail banking        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 1 $ 1 $ 1 $ 3
% of total class of receivables 0.08% 0.08% 0.08% 0.21%
Consumer Banking: | Retail banking | Interest rate reduction        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 0 $ 0 $ 0 $ 0
Weighted-average interest rate reduction 0.50% 3.48% 0.50% 3.48%
Consumer Banking: | Retail banking | Term Extension        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 1 $ 0 $ 1 $ 2
Payment delay duration (in months) 33 months 36 months 14 months 11 months
Consumer Banking: | Retail banking | Principal balance reduction        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 0 $ 0 $ 0 $ 0
Principal balance reduction 0 0 0 0
Interest and fees forgiven 0 0 0 0
Consumer Banking: | Retail banking | Interest rate reduction and term extension        
Financing Receivable, Past Due [Line Items]        
Total loans modified 0 0 0 0
Consumer Banking: | Retail banking | Other        
Financing Receivable, Past Due [Line Items]        
Total loans modified 0 1 0 1
Commercial Banking:        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 609 $ 591 $ 1,112 $ 1,005
% of total class of receivables 0.69% 0.67% 1.26% 1.14%
Commercial Banking: | Interest rate reduction        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 0 $ 0 $ 19 $ 0
Commercial Banking: | Term Extension        
Financing Receivable, Past Due [Line Items]        
Total loans modified 426 402 795 700
Commercial Banking: | Principal balance reduction        
Financing Receivable, Past Due [Line Items]        
Total loans modified 0 15 0 16
Commercial Banking: | Interest rate reduction and term extension        
Financing Receivable, Past Due [Line Items]        
Total loans modified 50 6 50 32
Commercial Banking: | Other        
Financing Receivable, Past Due [Line Items]        
Total loans modified 133 168 248 257
Commercial Banking: | Commercial and multifamily real estate        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 284 $ 267 $ 527 $ 541
% of total class of receivables 0.86% 0.81% 1.60% 1.65%
Commercial Banking: | Commercial and multifamily real estate | Interest rate reduction        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 0 $ 0 $ 3 $ 0
Weighted-average interest rate reduction 0.00% 0.00% 0.85% 0.79%
Commercial Banking: | Commercial and multifamily real estate | Term Extension        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 262 $ 214 $ 470 $ 373
Payment delay duration (in months) 3 months 9 months 7 months 7 months
Commercial Banking: | Commercial and multifamily real estate | Principal balance reduction        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 0 $ 0 $ 0 $ 0
Principal balance reduction 0 0 0 0
Interest and fees forgiven 0 0 0 0
Commercial Banking: | Commercial and multifamily real estate | Interest rate reduction and term extension        
Financing Receivable, Past Due [Line Items]        
Total loans modified 0 0 0 26
Commercial Banking: | Commercial and multifamily real estate | Other        
Financing Receivable, Past Due [Line Items]        
Total loans modified 22 53 54 142
Commercial Banking: | Commercial and industrial        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 325 $ 324 $ 585 $ 464
% of total class of receivables 0.59% 0.58% 1.06% 0.83%
Commercial Banking: | Commercial and industrial | Interest rate reduction        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 0 $ 0 $ 16 $ 0
Weighted-average interest rate reduction 1.93% 1.50% 1.69% 1.50%
Commercial Banking: | Commercial and industrial | Term Extension        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 164 $ 188 $ 325 $ 327
Payment delay duration (in months) 11 months 15 months 14 months 14 months
Commercial Banking: | Commercial and industrial | Principal balance reduction        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 0 $ 15 $ 0 $ 16
Principal balance reduction 0 1 0 15
Interest and fees forgiven 0 0 0 0
Commercial Banking: | Commercial and industrial | Interest rate reduction and term extension        
Financing Receivable, Past Due [Line Items]        
Total loans modified 50 6 50 6
Commercial Banking: | Commercial and industrial | Other        
Financing Receivable, Past Due [Line Items]        
Total loans modified $ 111 $ 115 $ 194 $ 115