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Allowance for Credit Losses and Reserve for Unfunded Lending Commitments (Tables) | 9 Months Ended
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Sep. 30, 2025
Accounts, Notes, Loans and Financing Receivable, Gross, Allowance, and Net [Abstract] |
Allowance for Credit Losses on Financing Receivables | The table below summarizes changes in the allowance for credit losses and reserve for unfunded lending commitments by portfolio segment for the three and nine months ended September 30, 2025 and 2024. Our allowance for credit losses increased by $6.8 billion to $23.1 billion as of September 30, 2025 from December 31, 2024. Table 5.1: Allowance for Credit Losses and Reserve for Unfunded Lending Commitments Activity
|  | Three Months Ended September 30, 2025
(Dollars in millions) |  | Credit Card |  | Consumer Banking |  | Commercial Banking |  |  |  | Total
Allowance for credit losses: |  |  |  |  |  |  |  |  |  |
Balance as of June 30, 2025 |  | $ | 20,474 |  |  | $ | 1,864 |  |  | $ | 1,535 |  |  |  |  | $ | 23,873 |
Charge-offs |  | (4,211) |  |  | (669) |  |  | (61) |  |  |  |  | (4,941) |
Recoveries(1) |  | 1,110 |  |  | 343 |  |  | 15 |  |  |  |  | 1,468 |
Net charge-offs |  | (3,101) |  |  | (326) |  |  | (46) |  |  |  |  | (3,473) |
Provision for credit losses |  | 2,364 |  |  | 340 |  |  | 9 |  |  |  |  | 2,713 |
Allowance build (release) for credit losses |  | (737) |  |  | 14 |  |  | (37) |  |  |  |  | (760) |
Other changes(2) |  | (10) |  |  | 0 |  |  | 0 |  |  |  |  | (10) |
Balance as of September 30, 2025 |  | 19,727 |  |  | 1,878 |  |  | 1,498 |  |  |  |  | 23,103 |
Reserve for unfunded lending commitments: |  |  |  |  |  |  |  |  |  |
Balance as of June 30, 2025 |  | 0 |  |  | 0 |  |  | 135 |  |  |  |  | 135 |
Provision for losses on unfunded lending commitments |  | 0 |  |  | 0 |  |  | 0 |  |  |  |  | 0 |
Balance as of September 30, 2025 |  | 0 |  |  | 0 |  |  | 135 |  |  |  |  | 135 |
Combined allowance and reserve as of September 30, 2025 |  | $ | 19,727 |  |  | $ | 1,878 |  |  | $ | 1,633 |  |  |  |  | $ | 23,238 |
|  | Nine Months Ended September 30, 2025
(Dollars in millions) |  | Credit Card |  | Consumer Banking |  | Commercial Banking |  |  |  | Total
Allowance for credit losses: |  |  |  |  |  |  |  |  |  |
Balance as of December 31, 2024 |  | $ | 12,974 |  |  | $ | 1,884 |  |  | $ | 1,400 |  |  |  |  | $ | 16,258 |
Charge-offs(3) |  | (10,779) |  |  | (1,957) |  |  | (180) |  |  |  |  | (12,916) |
Recoveries(1) |  | 2,551 |  |  | 1,058 |  |  | 38 |  |  |  |  | 3,647 |
Net charge-offs |  | (8,228) |  |  | (899) |  |  | (142) |  |  |  |  | (9,269) |
Initial allowance for purchased credit deteriorated loans |  | 2,870 |  |  | 0 |  |  | 0 |  |  |  |  | 2,870 |
Benefit from expected recoveries of charged off loans(4) |  | (3,305) |  |  | 0 |  |  | 0 |  |  |  |  | (3,305) |
Provision for credit losses(5) |  | 15,388 |  |  | 893 |  |  | 240 |  |  |  |  | 16,521 |
Allowance build (release) for credit losses |  | 6,725 |  |  | (6) |  |  | 98 |  |  |  |  | 6,817 |
Other changes(2) |  | 28 |  |  | 0 |  |  | 0 |  |  |  |  | 28 |
Balance as of September 30, 2025 |  | 19,727 |  |  | 1,878 |  |  | 1,498 |  |  |  |  | 23,103 |
Reserve for unfunded lending commitments: |  |  |  |  |  |  |  |  |  |
Balance as of December 31, 2024 |  | 0 |  |  | 0 |  |  | 143 |  |  |  |  | 143 |
Provision (benefit) for losses on unfunded lending commitments |  | 0 |  |  | 0 |  |  | (8) |  |  |  |  | (8) |
Balance as of September 30, 2025 |  | 0 |  |  | 0 |  |  | 135 |  |  |  |  | 135 |
Combined allowance and reserve as of September 30, 2025 |  | $ | 19,727 |  |  | $ | 1,878 |  |  | $ | 1,633 |  |  |  |  | $ | 23,238 |
|  | Three Months Ended September 30, 2024
(Dollars in millions) |  | Credit Card |  | Consumer Banking |  | Commercial Banking |  |  |  | Total
Allowance for credit losses: |  |  |  |  |  |  |  |  |  |
Balance as of June 30, 2024 |  | $ | 13,040 |  |  | $ | 2,065 |  |  | $ | 1,544 |  |  |  |  | $ | 16,649 |
Charge-offs |  | (2,632) |  |  | (707) |  |  | (88) |  |  |  |  | (3,427) |
Recoveries(1) |  | 478 |  |  | 306 |  |  | 39 |  |  |  |  | 823 |
Net charge-offs |  | (2,154) |  |  | (401) |  |  | (49) |  |  |  |  | (2,604) |
Provision for credit losses |  | 2,084 |  |  | 351 |  |  | 35 |  |  |  |  | 2,470 |
Allowance release for credit losses |  | (70) |  |  | (50) |  |  | (14) |  |  |  |  | (134) |
Other changes(2) |  | 19 |  |  | 0 |  |  | 0 |  |  |  |  | 19 |
Balance as of September 30, 2024 |  | 12,989 |  |  | 2,015 |  |  | 1,530 |  |  |  |  | 16,534 |
Reserve for unfunded lending commitments: |  |  |  |  |  |  |  |  |  |
Balance as of June 30, 2024 |  | 0 |  |  | 0 |  |  | 129 |  |  |  |  | 129 |
Provision for losses on unfunded lending commitments |  | 0 |  |  | 0 |  |  | 13 |  |  |  |  | 13 |
Balance as of September 30, 2024 |  | 0 |  |  | 0 |  |  | 142 |  |  |  |  | 142 |
Combined allowance and reserve as of September 30, 2024 |  | $ | 12,989 |  |  | $ | 2,015 |  |  | $ | 1,672 |  |  |  |  | $ | 16,676 |
|  | Nine Months Ended September 30, 2024
(Dollars in millions) |  | Credit Card |  | Consumer Banking |  | Commercial Banking |  |  |  | Total
Allowance for credit losses: |  |  |  |  |  |  |  |  |  |
Balance as of December 31, 2023 |  | $ | 11,709 |  |  | $ | 2,042 |  |  | $ | 1,545 |  |  |  |  | $ | 15,296 |
Charge-offs |  | (7,892) |  |  | (2,003) |  |  | (166) |  |  |  |  | (10,061) |
Recoveries(1) |  | 1,273 |  |  | 869 |  |  | 55 |  |  |  |  | 2,197 |
Net charge-offs |  | (6,619) |  |  | (1,134) |  |  | (111) |  |  |  |  | (7,864) |
Provision for credit losses |  | 7,888 |  |  | 1,107 |  |  | 96 |  |  |  |  | 9,091 |
Allowance build (release) for credit losses |  | 1,269 |  |  | (27) |  |  | (15) |  |  |  |  | 1,227 |
Other changes(2) |  | 11 |  |  | 0 |  |  | 0 |  |  |  |  | 11 |
Balance as of September 30, 2024 |  | 12,989 |  |  | 2,015 |  |  | 1,530 |  |  |  |  | 16,534 |
Reserve for unfunded lending commitments: |  |  |  |  |  |  |  |  |  |
Balance as of December 31, 2023 |  | 0 |  |  | 0 |  |  | 158 |  |  |  |  | 158 |
Provision (benefit) for losses on unfunded lending commitments |  | 0 |  |  | 0 |  |  | (16) |  |  |  |  | (16) |
Balance as of September 30, 2024 |  | 0 |  |  | 0 |  |  | 142 |  |  |  |  | 142 |
Combined allowance and reserve as of September 30, 2024 |  | $ | 12,989 |  |  | $ | 2,015 |  |  | $ | 1,672 |  |  |  |  | $ | 16,676 |
__________ (1)The amount and timing of recoveries are impacted by our collection strategies, which are based on customer behavior and risk profile and include direct customer communications, repossession of collateral, the periodic sale of charged off loans as well as additional strategies, such as litigation. (2)Primarily represents foreign currency translation adjustments. (3)Charge-offs exclude $19.4 billion of Discover loans acquired in the second quarter of 2025 that were fully charged-off, with expected recoveries of $3.3 billion included as a benefit to the allowance for credit losses. (4)Represents contractual rights to collect on recoveries of acquired Discover loans that are charged off. (5)The provision for credit losses includes the initial allowance for credit losses of $8.8 billion for non-PCD loans acquired in the Transaction.
Credit Quality Indicator | The tables below present our Credit Card segment by delinquency status as of September 30, 2025 and December 31, 2024. Table 4.3: Domestic and International Credit Card Delinquency Status
|  |  |  | September 30, 2025 |  | December 31, 2024
(Dollars in millions) |  |  |  | Revolving Loans |  | Revolving Loans Converted to Term |  | Total |  | Revolving Loans |  | Revolving Loans Converted to Term |  | Total
Credit Card: |  |  |  |  |  |  |  |  |  |  |  |  |  |
Domestic credit card: |  |  |  |  |  |  |  |  |  |  |  |  |  |
Current |  |  |  | $ | 242,530 |  |  | $ | 1,533 |  |  | $ | 244,063 |  |  | $ | 148,112 |  |  | $ | 453 |  |  | $ | 148,565 |
30-59 days |  |  |  | 2,929 |  |  | 86 |  |  | 3,015 |  |  | 1,944 |  |  | 29 |  |  | 1,973 |
60-89 days |  |  |  | 2,133 |  |  | 65 |  |  | 2,198 |  |  | 1,483 |  |  | 20 |  |  | 1,503 |
Greater than 90 days |  |  |  | 4,557 |  |  | 118 |  |  | 4,675 |  |  | 3,549 |  |  | 28 |  |  | 3,577 |
Total domestic credit card |  |  |  | 252,149 |  |  | 1,802 |  |  | 253,951 |  |  | 155,088 |  |  | 530 |  |  | 155,618 |
International card businesses: |  |  |  |  |  |  |  |  |  |  |  |  |  |
Current |  |  |  | 7,047 |  |  | 41 |  |  | 7,088 |  |  | 6,533 |  |  | 37 |  |  | 6,570 |
30-59 days |  |  |  | 115 |  |  | 5 |  |  | 120 |  |  | 102 |  |  | 5 |  |  | 107 |
60-89 days |  |  |  | 77 |  |  | 4 |  |  | 81 |  |  | 69 |  |  | 3 |  |  | 72 |
Greater than 90 days |  |  |  | 146 |  |  | 5 |  |  | 151 |  |  | 135 |  |  | 6 |  |  | 141 |
Total international card businesses |  |  |  | $ | 7,385 |  |  | $ | 55 |  |  | $ | 7,440 |  |  | $ | 6,839 |  |  | $ | 51 |  |  | $ | 6,890 |
Table 4.4: Personal Loans Delinquency Status
|  | September 30, 2025
|  | Term Loans by Vintage Year |  |  |  |  |  |
(Dollars in millions) |  | 2025 |  | 2024 |  | 2023 |  | 2022 |  | 2021 |  | Prior |  | Total Term Loans |  | Revolving Loans |  | Revolving Loans Converted to Term |  | Total
Personal loans—Delinquency status: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Current |  | $ | 3,216 |  |  | $ | 3,161 |  |  | $ | 1,930 |  |  | $ | 805 |  |  | $ | 264 |  |  | $ | 93 |  |  | $ | 9,469 |  |  | $ | 0 |  |  | $ | 0 |  |  | $ | 9,469 |
30-59 days |  | 6 |  |  | 22 |  |  | 25 |  |  | 13 |  |  | 4 |  |  | 2 |  |  | 72 |  |  | 0 |  | 0 |  | 72 |
60-89 days |  | 4 |  |  | 18 |  |  | 20 |  |  | 9 |  |  | 3 |  |  | 1 |  |  | 55 |  |  | 0 |  | 0 |  | 55 |
Greater than 90 days |  | 3 |  |  | 16 |  |  | 17 |  |  | 9 |  |  | 3 |  |  | 2 |  |  | 50 |  |  | 0 |  | 0 |  | 50 |
Total personal loans |  | $ | 3,229 |  |  | $ | 3,217 |  |  | $ | 1,992 |  |  | $ | 836 |  |  | $ | 274 |  |  | $ | 98 |  |  | $ | 9,646 |  |  | $ | 0 |  |  | $ | 0 |  |  | $ | 9,646 |
The table below presents loans held for investment in our Consumer Banking segment loans held for investment by credit quality indicator as of September 30, 2025 and December 31, 2024. We present our auto loan portfolio by Fair Isaac Corporation (“FICO”) scores at origination and our retail banking loan portfolio by delinquency status, which includes all past due loans, both performing and nonperforming. Table 4.5: Consumer Banking Portfolio by Vintage Year
|  | September 30, 2025 |  |
|  | Term Loans by Vintage Year |  |  |  |  |  |  |  |
(Dollars in millions) |  | 2025 |  | 2024 |  | 2023 |  | 2022 |  | 2021 |  | Prior |  | Total Term Loans |  | Revolving Loans |  | Revolving Loans Converted to Term |  | Total |  |
Auto—At origination FICO scores:(1) |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Greater than 660 |  | $ | 13,606 |  |  | $ | 12,853 |  |  | $ | 5,902 |  |  | $ | 5,413 |  |  | $ | 3,323 |  |  | $ | 742 |  |  | $ | 41,839 |  |  | $ | 0 |  |  | $ | 0 |  |  | $ | 41,839 |  |  |
621-660 |  | 5,201 |  |  | 4,385 |  |  | 2,537 |  |  | 1,951 |  |  | 1,198 |  |  | 375 |  |  | 15,647 |  |  | 0 |  |  | 0 |  |  | 15,647 |  |  |
620 or below |  | 9,718 |  |  | 6,489 |  |  | 3,589 |  |  | 2,445 |  |  | 1,551 |  |  | 757 |  |  | 24,549 |  |  | 0 |  |  | 0 |  |  | 24,549 |  |  |
Total auto |  | 28,525 |  |  | 23,727 |  |  | 12,028 |  |  | 9,809 |  |  | 6,072 |  |  | 1,874 |  |  | 82,035 |  |  | 0 |  |  | 0 |  |  | 82,035 |  |  |
Retail banking—Delinquency status: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Current |  | 83 |  |  | 129 |  |  | 71 |  |  | 81 |  |  | 42 |  |  | 433 |  |  | 839 |  |  | 338 |  |  | 3 |  |  | 1,180 |  |  |
30-59 days |  | 0 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 2 |  |  | 2 |  |  | 9 |  |  | 0 |  |  | 11 |  |  |
60-89 days |  | 0 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 1 |  |  | 1 |  |  | 1 |  |  | 0 |  |  | 2 |  |  |
Greater than 90 days |  | 0 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 1 |  |  | 1 |  |  | 1 |  |  | 0 |  |  | 2 |  |  |
Total retail banking |  | 83 |  |  | 129 |  |  | 71 |  |  | 81 |  |  | 42 |  |  | 437 |  |  | 843 |  |  | 349 |  |  | 3 |  |  | 1,195 |  |  |
Total consumer banking |  | $ | 28,608 |  |  | $ | 23,856 |  |  | $ | 12,099 |  |  | $ | 9,890 |  |  | $ | 6,114 |  |  | $ | 2,311 |  |  | $ | 82,878 |  |  | $ | 349 |  |  | $ | 3 |  |  | $ | 83,230 |  |  |
|  | December 31, 2024 |  |  |  |  |  |  |  |  |  |  |  |
|  | Term Loans by Vintage Year |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
(Dollars in millions) |  | 2024 |  | 2023 |  | 2022 |  | 2021 |  | 2020 |  | Prior |  | Total Term Loans |  | Revolving Loans |  | Revolving Loans Converted to Term |  | Total |  |  |  |  |  |  |  |  |  |  |  |
Auto—At origination FICO scores:(1) |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Greater than 660 |  | $ | 17,057 |  |  | $ | 8,333 |  |  | $ | 8,194 |  |  | $ | 5,621 |  |  | $ | 1,482 |  |  | $ | 394 |  |  | $ | 41,081 |  |  | $ | 0 |  |  | $ | 0 |  |  | $ | 41,081 |  |  |  |  |  |  |  |  |  |  |  |  |
621-660 |  | 5,584 |  |  | 3,492 |  |  | 2,906 |  |  | 1,986 |  |  | 667 |  |  | 235 |  |  | 14,870 |  |  | 0 |  |  | 0 |  |  | 14,870 |  |  |  |  |  |  |  |  |  |  |  |  |
620 or below |  | 8,102 |  |  | 4,882 |  |  | 3,626 |  |  | 2,546 |  |  | 1,207 |  |  | 515 |  |  | 20,878 |  |  | 0 |  |  | 0 |  |  | 20,878 |  |  |  |  |  |  |  |  |  |  |  |  |
Total auto |  | 30,743 |  |  | 16,707 |  |  | 14,726 |  |  | 10,153 |  |  | 3,356 |  |  | 1,144 |  |  | 76,829 |  |  | 0 |  |  | 0 |  |  | 76,829 |  |  |  |  |  |  |  |  |  |  |  |  |
Retail banking—Delinquency status: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Current |  | 143 |  |  | 78 |  |  | 93 |  |  | 49 |  |  | 51 |  |  | 469 |  |  | 883 |  |  | 351 |  |  | 3 |  |  | 1,237 |  |  |  |  |  |  |  |  |  |  |  |  |
30-59 days |  | 0 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 2 |  |  | 2 |  |  | 11 |  |  | 0 |  |  | 13 |  |  |  |  |  |  |  |  |  |  |  |  |
60-89 days |  | 0 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 1 |  |  | 1 |  |  | 2 |  |  | 0 |  |  | 3 |  |  |  |  |  |  |  |  |  |  |  |  |
Greater than 90 days |  | 0 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 1 |  |  | 7 |  |  | 8 |  |  | 1 |  |  | 1 |  |  | 10 |  |  |  |  |  |  |  |  |  |  |  |  |
Total retail banking |  | 143 |  |  | 78 |  |  | 93 |  |  | 49 |  |  | 52 |  |  | 479 |  |  | 894 |  |  | 365 |  |  | 4 |  |  | 1,263 |  |  |  |  |  |  |  |  |  |  |  |  |
Total consumer banking |  | $ | 30,886 |  |  | $ | 16,785 |  |  | $ | 14,819 |  |  | $ | 10,202 |  |  | $ | 3,408 |  |  | $ | 1,623 |  |  | $ | 77,723 |  |  | $ | 365 |  |  | $ | 4 |  |  | $ | 78,092 |  |  |  |  |  |  |  |  |  |  |  |  |
__________ (1)Amounts represent period-end loans held for investment in each credit score category. Auto loan credit scores generally represent average FICO scores obtained from three credit bureaus at the time of application and are not refreshed thereafter. Balances for which no credit score is available or the credit score is invalid are included in the 620 or below category. The following table presents loans held for investment for our Commercial Banking segment by internal risk ratings as of September 30, 2025 and December 31, 2024. The internal risk rating status includes all past due loans, both performing and nonperforming. Table 4.6: Commercial Banking Portfolio by Internal Risk Ratings
|  | September 30, 2025
|  | Term Loans by Vintage Year |  |  |  |  |  |
(Dollars in millions) |  | 2025 |  | 2024 |  | 2023 |  | 2022 |  | 2021 |  | Prior |  | Total Term Loans |  | Revolving Loans |  | Revolving Loans Converted to Term |  | Total
Internal risk rating:(1) |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial and multifamily real estate |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Noncriticized |  | $ | 1,681 |  |  | $ | 1,623 |  |  | $ | 2,207 |  |  | $ | 3,516 |  |  | $ | 1,530 |  |  | $ | 4,919 |  |  | $ | 15,476 |  |  | $ | 15,875 |  |  | $ | 50 |  |  | $ | 31,401 |
Criticized performing |  | 0 |  |  | 113 |  |  | 83 |  |  | 410 |  |  | 121 |  |  | 947 |  |  | 1,674 |  |  | 31 |  |  | 2 |  |  | 1,707 |
Criticized nonperforming |  | 10 |  |  | 17 |  |  | 0 |  |  | 22 |  |  | 77 |  |  | 227 |  |  | 353 |  |  | 0 |  |  | 0 |  |  | 353 |
Total commercial and multifamily real estate |  | 1,691 |  |  | 1,753 |  |  | 2,290 |  |  | 3,948 |  |  | 1,728 |  |  | 6,093 |  |  | 17,503 |  |  | 15,906 |  |  | 52 |  |  | 33,461 |
Commercial and industrial |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Noncriticized |  | 4,743 |  |  | 5,236 |  |  | 5,159 |  |  | 8,183 |  |  | 3,832 |  |  | 7,437 |  |  | 34,590 |  |  | 16,981 |  |  | 126 |  |  | 51,697 |
Criticized performing |  | 3 |  |  | 191 |  |  | 172 |  |  | 415 |  |  | 787 |  |  | 415 |  |  | 1,983 |  |  | 864 |  |  | 4 |  |  | 2,851 |
Criticized nonperforming |  | 10 |  |  | 25 |  |  | 12 |  |  | 284 |  |  | 197 |  |  | 234 |  |  | 762 |  |  | 121 |  |  | 0 |  |  | 883 |
Total commercial and industrial |  | 4,756 |  |  | 5,452 |  |  | 5,343 |  |  | 8,882 |  |  | 4,816 |  |  | 8,086 |  |  | 37,335 |  |  | 17,966 |  |  | 130 |  |  | 55,431 |
Total commercial banking |  | $ | 6,447 |  |  | $ | 7,205 |  |  | $ | 7,633 |  |  | $ | 12,830 |  |  | $ | 6,544 |  |  | $ | 14,179 |  |  | $ | 54,838 |  |  | $ | 33,872 |  |  | $ | 182 |  |  | $ | 88,892 |
|  | December 31, 2024
|  | Term Loans by Vintage Year |  |  |  |  |  |
(Dollars in millions) |  | 2024 |  | 2023 |  | 2022 |  | 2021 |  | 2020 |  | Prior |  | Total Term Loans |  | Revolving Loans |  | Revolving Loans Converted to Term |  | Total
Internal risk rating:(1) |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial and multifamily real estate |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Noncriticized |  | $ | 1,820 |  |  | $ | 2,574 |  |  | $ | 3,846 |  |  | $ | 2,230 |  |  | $ | 903 |  |  | $ | 4,887 |  |  | $ | 16,260 |  |  | $ | 12,691 |  |  | $ | 49 |  |  | $ | 29,000 |
Criticized performing |  | 71 |  |  | 89 |  |  | 1,072 |  |  | 35 |  |  | 110 |  |  | 922 |  |  | 2,299 |  |  | 93 |  |  | 2 |  |  | 2,394 |
Criticized nonperforming |  | 23 |  |  | 0 |  |  | 46 |  |  | 103 |  |  | 86 |  |  | 249 |  |  | 507 |  |  | 2 |  |  | 0 |  |  | 509 |
Total commercial and multifamily real estate |  | 1,914 |  |  | 2,663 |  |  | 4,964 |  |  | 2,368 |  |  | 1,099 |  |  | 6,058 |  |  | 19,066 |  |  | 12,786 |  |  | 51 |  |  | 31,903 |
Commercial and industrial |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Noncriticized |  | 5,694 |  |  | 6,092 |  |  | 9,952 |  |  | 5,009 |  |  | 2,730 |  |  | 6,239 |  |  | 35,716 |  |  | 15,449 |  |  | 266 |  |  | 51,431 |
Criticized performing |  | 101 |  |  | 190 |  |  | 680 |  |  | 932 |  |  | 92 |  |  | 258 |  |  | 2,253 |  |  | 887 |  |  | 0 |  |  | 3,140 |
Criticized nonperforming |  | 41 |  |  | 13 |  |  | 186 |  |  | 43 |  |  | 184 |  |  | 91 |  |  | 558 |  |  | 143 |  |  | 0 |  |  | 701 |
Total commercial and industrial |  | 5,836 |  |  | 6,295 |  |  | 10,818 |  |  | 5,984 |  |  | 3,006 |  |  | 6,588 |  |  | 38,527 |  |  | 16,479 |  |  | 266 |  |  | 55,272 |
Total commercial banking |  | $ | 7,750 |  |  | $ | 8,958 |  |  | $ | 15,782 |  |  | $ | 8,352 |  |  | $ | 4,105 |  |  | $ | 12,646 |  |  | $ | 57,593 |  |  | $ | 29,265 |  |  | $ | 317 |  |  | $ | 87,175 |
__________ (1)Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by bank regulatory authorities. The table below presents gross charge-offs for loans held for investment by vintage year during the nine months ended September 30, 2025. Table 5.2: Gross Charge-Offs by Vintage Year
|  | Nine Months Ended September 30, 2025
|  | Term Loans by Vintage Year |  |  |  |  |  |
(Dollars in millions) |  | 2025 |  | 2024 |  | 2023 |  | 2022 |  | 2021 |  |  |  | Prior |  | Total Term Loans |  | Revolving Loans |  | Revolving Loans Converted to Term |  | Total
Credit Card |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Domestic credit card |  | N/A |  | N/A |  | N/A |  | N/A |  | N/A |  |  |  | N/A |  | N/A |  | $ | 10,019 |  |  | $ | 180 |  |  | $ | 10,199 |
Personal loans |  | $ | 6 |  |  | $ | 58 |  |  | $ | 66 |  |  | $ | 33 |  |  | $ | 10 |  |  |  |  | $ | 4 |  |  | $ | 177 |  |  | N/A |  | N/A |  | 177 |
International card business |  | N/A |  | N/A |  | N/A |  | N/A |  | N/A |  |  |  | N/A |  | N/A |  | 393 |  |  | 10 |  |  | 403 |
Total credit card |  | 6 |  |  | 58 |  |  | 66 |  |  | 33 |  |  | 10 |  |  |  |  | 4 |  |  | 177 |  |  | 10,412 |  |  | 190 |  |  | 10,779 |
Consumer Banking |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Auto |  | 91 |  |  | 518 |  |  | 463 |  |  | 431 |  |  | 265 |  |  |  |  | 132 |  |  | 1,900 |  |  | 0 |  |  | 0 |  |  | 1,900 |
Retail banking |  | 0 |  |  | 0 |  |  | 0 |  |  | 0 |  |  | 0 |  |  |  |  | 1 |  |  | 1 |  |  | 56 |  |  | 0 |  |  | 57 |
Total consumer banking |  | 91 |  |  | 518 |  |  | 463 |  |  | 431 |  |  | 265 |  |  |  |  | 133 |  |  | 1,901 |  |  | 56 |  |  | 0 |  |  | 1,957 |
Commercial Banking |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial and multifamily real estate |  | 0 |  |  | 0 |  |  | 0 |  |  | 2 |  |  | 2 |  |  |  |  | 24 |  |  | 28 |  |  | 0 |  |  | 0 |  |  | 28 |
Commercial and industrial |  | 0 |  |  | 0 |  |  | 0 |  |  | 50 |  |  | 17 |  |  |  |  | 37 |  |  | 104 |  |  | 48 |  |  | 0 |  |  | 152 |
Total commercial banking |  | 0 |  |  | 0 |  |  | 0 |  |  | 52 |  |  | 19 |  |  |  |  | 61 |  |  | 132 |  |  | 48 |  |  | 0 |  |  | 180 |
Total |  | $ | 97 |  |  | $ | 576 |  |  | $ | 529 |  |  | $ | 516 |  |  | $ | 294 |  |  |  |  | $ | 198 |  |  | $ | 2,210 |  |  | $ | 10,516 |  |  | $ | 190 |  |  | $ | 12,916 |
Schedule of Loss Sharing Arrangement Impact | The table below summarizes the changes in the estimated reimbursements from these partners for the three and nine months ended September 30, 2025 and 2024. Table 5.3: Summary of Credit Card Partnership Loss Sharing Arrangements Impacts
|  | Three Months Ended September 30, |  |
(Dollars in millions) |  | 2025 |  | 2024 |  |
Estimated reimbursements from partners, beginning of period |  | $ | 1,191 |  |  | $ | 1,210 |  |  |
Amounts due from partners for charged off loans |  | (154) |  |  | (157) |  |  |
Change in estimated partner reimbursements that decreased provision for credit losses |  | 95 |  |  | 102 |  |  |
Estimated reimbursements from partners, end of period |  | $ | 1,132 |  |  | $ | 1,155 |  |  |
|  | Nine Months Ended September 30,
(Dollars in millions) |  | 2025 |  | 2024 |  |
Estimated reimbursements from partners, beginning of period |  | $ | 1,010 |  |  | $ | 2,014 |  |  |
Amounts due from partners for charged off loans |  | (491) |  |  | (734) |  |  |
Change in estimated partner reimbursements that (increased) decreased provision for credit losses |  | 613 |  |  | (125) |  |  |
Estimated reimbursements from partners, end of period |  | $ | 1,132 |  |  | $ | 1,155 |  |  |

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