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Allowance for Credit Losses and Reserve for Unfunded Lending Commitments (Tables)
9 Months Ended
Sep. 30, 2025
Accounts, Notes, Loans and Financing Receivable, Gross, Allowance, and Net [Abstract]  
Allowance for Credit Losses on Financing Receivables
The table below summarizes changes in the allowance for credit losses and reserve for unfunded lending commitments by portfolio segment for the three and nine months ended September 30, 2025 and 2024. Our allowance for credit losses increased by $6.8 billion to $23.1 billion as of September 30, 2025 from December 31, 2024.
Table 5.1: Allowance for Credit Losses and Reserve for Unfunded Lending Commitments Activity
Three Months Ended September 30, 2025
(Dollars in millions)Credit CardConsumer BankingCommercial BankingTotal
Allowance for credit losses:
Balance as of June 30, 2025$20,474 $1,864 $1,535 $23,873 
Charge-offs(4,211)(669)(61)(4,941)
Recoveries(1)
1,110 343 15 1,468 
Net charge-offs(3,101)(326)(46)(3,473)
Provision for credit losses2,364 340 9 2,713 
Allowance build (release) for credit losses(737)14 (37)(760)
Other changes(2)
(10)0 0 (10)
Balance as of September 30, 202519,727 1,878 1,498 23,103 
Reserve for unfunded lending commitments:
Balance as of June 30, 2025135 135 
Provision for losses on unfunded lending commitments0 0 0 0 
Balance as of September 30, 20250 0 135 135 
Combined allowance and reserve as of September 30, 2025$19,727 $1,878 $1,633 $23,238 
Nine Months Ended September 30, 2025
(Dollars in millions)Credit CardConsumer BankingCommercial BankingTotal
Allowance for credit losses:
Balance as of December 31, 2024$12,974 $1,884 $1,400 $16,258 
Charge-offs(3)
(10,779)(1,957)(180)(12,916)
Recoveries(1)
2,551 1,058 38 3,647 
Net charge-offs(8,228)(899)(142)(9,269)
Initial allowance for purchased credit deteriorated loans
2,870 0 0 2,870 
Benefit from expected recoveries of charged off loans(4)
(3,305)0 0 (3,305)
Provision for credit losses(5)
15,388 893 240 16,521 
Allowance build (release) for credit losses6,725 (6)98 6,817 
Other changes(2)
28 0 0 28 
Balance as of September 30, 202519,727 1,878 1,498 23,103 
Reserve for unfunded lending commitments:
Balance as of December 31, 2024143 143 
Provision (benefit) for losses on unfunded lending commitments0 0 (8)(8)
Balance as of September 30, 20250 0 135 135 
Combined allowance and reserve as of September 30, 2025$19,727 $1,878 $1,633 $23,238 

Three Months Ended September 30, 2024
(Dollars in millions)Credit CardConsumer BankingCommercial BankingTotal
Allowance for credit losses:
Balance as of June 30, 2024$13,040 $2,065 $1,544 $16,649 
Charge-offs
(2,632)(707)(88)(3,427)
Recoveries(1)
478 306 39 823 
Net charge-offs(2,154)(401)(49)(2,604)
Provision for credit losses
2,084 351 35 2,470 
Allowance release for credit losses
(70)(50)(14)(134)
Other changes(2)
19 19 
Balance as of September 30, 202412,989 2,015 1,530 16,534 
Reserve for unfunded lending commitments:
Balance as of June 30, 2024129 129 
Provision for losses on unfunded lending commitments
13 13 
Balance as of September 30, 2024142 142 
Combined allowance and reserve as of September 30, 2024$12,989 $2,015 $1,672 $16,676 
Nine Months Ended September 30, 2024
(Dollars in millions)Credit CardConsumer BankingCommercial BankingTotal
Allowance for credit losses:
Balance as of December 31, 2023$11,709 $2,042 $1,545 $15,296 
Charge-offs(7,892)(2,003)(166)(10,061)
Recoveries(1)
1,273 869 55 2,197 
Net charge-offs(6,619)(1,134)(111)(7,864)
Provision for credit losses7,888 1,107 96 9,091 
Allowance build (release) for credit losses
1,269 (27)(15)1,227 
Other changes(2)
11 11 
Balance as of September 30, 202412,989 2,015 1,530 16,534 
Reserve for unfunded lending commitments:
Balance as of December 31, 2023158 158 
Provision (benefit) for losses on unfunded lending commitments(16)(16)
Balance as of September 30, 2024142 142 
Combined allowance and reserve as of September 30, 2024$12,989 $2,015 $1,672 $16,676 
__________
(1)The amount and timing of recoveries are impacted by our collection strategies, which are based on customer behavior and risk profile and include direct customer communications, repossession of collateral, the periodic sale of charged off loans as well as additional strategies, such as litigation.
(2)Primarily represents foreign currency translation adjustments.    
(3)Charge-offs exclude $19.4 billion of Discover loans acquired in the second quarter of 2025 that were fully charged-off, with expected recoveries of $3.3 billion included as a benefit to the allowance for credit losses.
(4)Represents contractual rights to collect on recoveries of acquired Discover loans that are charged off.
(5)The provision for credit losses includes the initial allowance for credit losses of $8.8 billion for non-PCD loans acquired in the Transaction.
Credit Quality Indicator
The tables below present our Credit Card segment by delinquency status as of September 30, 2025 and December 31, 2024.
Table 4.3: Domestic and International Credit Card Delinquency Status
September 30, 2025December 31, 2024
(Dollars in millions)Revolving LoansRevolving Loans Converted to TermTotalRevolving LoansRevolving Loans Converted to TermTotal
Credit Card:
Domestic credit card:
Current
$242,530 $1,533 $244,063 $148,112 $453 $148,565 
30-59 days
2,929 86 3,015 1,944 29 1,973 
60-89 days
2,133 65 2,198 1,483 20 1,503 
Greater than 90 days
4,557 118 4,675 3,549 28 3,577 
Total domestic credit card252,149 1,802 253,951 155,088 530 155,618 
International card businesses:
Current
7,047 41 7,088 6,533 37 6,570 
30-59 days
115 5 120 102 107 
60-89 days
77 4 81 69 72 
Greater than 90 days
146 5 151 135 141 
Total international card businesses$7,385 $55 $7,440 $6,839 $51 $6,890 
Table 4.4: Personal Loans Delinquency Status
September 30, 2025
Term Loans by Vintage Year
(Dollars in millions)20252024202320222021PriorTotal Term LoansRevolving LoansRevolving Loans Converted to TermTotal
Personal loans—Delinquency status:
Current$3,216 $3,161 $1,930 $805 $264 $93 $9,469 $0 $0 $9,469 
30-59 days6 22 25 13 4 2 72 0072 
60-89 days4 18 20 9 3 1 55 0055 
Greater than 90 days3 16 17 9 3 2 50 0050 
Total personal loans$3,229 $3,217 $1,992 $836 $274 $98 $9,646 $0 $0 $9,646 
The table below presents loans held for investment in our Consumer Banking segment loans held for investment by credit quality indicator as of September 30, 2025 and December 31, 2024. We present our auto loan portfolio by Fair Isaac Corporation (“FICO”) scores at origination and our retail banking loan portfolio by delinquency status, which includes all past due loans, both performing and nonperforming.
Table 4.5: Consumer Banking Portfolio by Vintage Year
September 30, 2025
Term Loans by Vintage Year
(Dollars in millions)20252024202320222021PriorTotal Term LoansRevolving LoansRevolving Loans Converted to TermTotal
AutoAt origination FICO scores:(1)
Greater than 660$13,606 $12,853 $5,902 $5,413 $3,323 $742 $41,839 $0 $0 $41,839 
621-6605,201 4,385 2,537 1,951 1,198 375 15,647 0 0 15,647 
620 or below9,718 6,489 3,589 2,445 1,551 757 24,549 0 0 24,549 
Total auto28,525 23,727 12,028 9,809 6,072 1,874 82,035 0 0 82,035 
Retail banking—Delinquency status:
Current83 129 71 81 42 433 839 338 3 1,180 
30-59 days0 0 0 0 0 2 2 9 0 11 
60-89 days0 0 0 0 0 1 1 1 0 2 
Greater than 90 days0 0 0 0 0 1 1 1 0 2 
Total retail banking83 129 71 81 42 437 843 349 3 1,195 
Total consumer banking$28,608 $23,856 $12,099 $9,890 $6,114 $2,311 $82,878 $349 $3 $83,230 
    
December 31, 2024
Term Loans by Vintage Year
(Dollars in millions)20242023202220212020PriorTotal Term LoansRevolving LoansRevolving Loans Converted to TermTotal
AutoAt origination FICO scores:(1)
Greater than 660$17,057 $8,333 $8,194 $5,621 $1,482 $394 $41,081 $$$41,081 
621-6605,584 3,492 2,906 1,986 667 235 14,870 14,870 
620 or below8,102 4,882 3,626 2,546 1,207 515 20,878 20,878 
Total auto30,743 16,707 14,726 10,153 3,356 1,144 76,829 76,829 
Retail banking—Delinquency status:
Current143 78 93 49 51 469 883 351 1,237 
30-59 days11 13 
60-89 days
Greater than 90 days10 
Total retail banking143 78 93 49 52 479 894 365 1,263 
Total consumer banking$30,886 $16,785 $14,819 $10,202 $3,408 $1,623 $77,723 $365 $$78,092 
__________
(1)Amounts represent period-end loans held for investment in each credit score category. Auto loan credit scores generally represent average FICO scores obtained from three credit bureaus at the time of application and are not refreshed thereafter. Balances for which no credit score is available or the credit score is invalid are included in the 620 or below category.
The following table presents loans held for investment for our Commercial Banking segment by internal risk ratings as of September 30, 2025 and December 31, 2024. The internal risk rating status includes all past due loans, both performing and nonperforming.
Table 4.6: Commercial Banking Portfolio by Internal Risk Ratings
September 30, 2025
Term Loans by Vintage Year
(Dollars in millions)20252024202320222021PriorTotal Term LoansRevolving LoansRevolving Loans Converted to TermTotal
Internal risk rating:(1)
Commercial and multifamily real estate
Noncriticized$1,681 $1,623 $2,207 $3,516 $1,530 $4,919 $15,476 $15,875 $50 $31,401 
Criticized performing0 113 83 410 121 947 1,674 31 2 1,707 
Criticized nonperforming10 17 0 22 77 227 353 0 0 353 
Total commercial and multifamily real estate1,691 1,753 2,290 3,948 1,728 6,093 17,503 15,906 52 33,461 
Commercial and industrial
Noncriticized4,743 5,236 5,159 8,183 3,832 7,437 34,590 16,981 126 51,697 
Criticized performing3 191 172 415 787 415 1,983 864 4 2,851 
Criticized nonperforming10 25 12 284 197 234 762 121 0 883 
Total commercial and industrial4,756 5,452 5,343 8,882 4,816 8,086 37,335 17,966 130 55,431 
Total commercial banking$6,447 $7,205 $7,633 $12,830 $6,544 $14,179 $54,838 $33,872 $182 $88,892 
December 31, 2024
Term Loans by Vintage Year
(Dollars in millions)20242023202220212020PriorTotal Term LoansRevolving LoansRevolving Loans Converted to TermTotal
Internal risk rating:(1)
Commercial and multifamily real estate
Noncriticized$1,820 $2,574 $3,846 $2,230 $903 $4,887 $16,260 $12,691 $49 $29,000 
Criticized performing71 89 1,072 35 110 922 2,299 93 2,394 
Criticized nonperforming23 46 103 86 249 507 509 
Total commercial and multifamily real estate1,914 2,663 4,964 2,368 1,099 6,058 19,066 12,786 51 31,903 
Commercial and industrial
Noncriticized5,694 6,092 9,952 5,009 2,730 6,239 35,716 15,449 266 51,431 
Criticized performing101 190 680 932 92 258 2,253 887 3,140 
Criticized nonperforming41 13 186 43 184 91 558 143 701 
Total commercial and industrial5,836 6,295 10,818 5,984 3,006 6,588 38,527 16,479 266 55,272 
Total commercial banking$7,750 $8,958 $15,782 $8,352 $4,105 $12,646 $57,593 $29,265 $317 $87,175 
__________
(1)Criticized exposures correspond to the “Special Mention,” “Substandard” and “Doubtful” asset categories defined by bank regulatory authorities.
The table below presents gross charge-offs for loans held for investment by vintage year during the nine months ended September 30, 2025.
Table 5.2: Gross Charge-Offs by Vintage Year
Nine Months Ended September 30, 2025
Term Loans by Vintage Year
(Dollars in millions)20252024202320222021PriorTotal Term LoansRevolving LoansRevolving Loans Converted to TermTotal
Credit Card
Domestic credit cardN/AN/AN/AN/AN/AN/AN/A$10,019 $180 $10,199 
Personal loans
$6 $58 $66 $33 $10 $4 $177 N/AN/A177 
International card businessN/AN/AN/AN/AN/AN/AN/A393 10 403 
Total credit card6 58 66 33 10 4 177 10,412 190 10,779 
Consumer Banking
Auto91 518 463 431 265 132 1,900 0 0 1,900 
Retail banking0 0 0 0 0 1 1 56 0 57 
Total consumer banking91 518 463 431 265 133 1,901 56 0 1,957 
Commercial Banking
Commercial and multifamily real estate0 0 0 2 2 24 28 0 0 28 
Commercial and industrial0 0 0 50 17 37 104 48 0 152 
Total commercial banking0 0 0 52 19 61 132 48 0 180 
Total$97 $576 $529 $516 $294 $198 $2,210 $10,516 $190 $12,916 
Schedule of Loss Sharing Arrangement Impact
The table below summarizes the changes in the estimated reimbursements from these partners for the three and nine months ended September 30, 2025 and 2024.
Table 5.3: Summary of Credit Card Partnership Loss Sharing Arrangements Impacts
Three Months Ended September 30,
(Dollars in millions)2025
2024
Estimated reimbursements from partners, beginning of period$1,191 $1,210 
Amounts due from partners for charged off loans(154)(157)
Change in estimated partner reimbursements that decreased provision for credit losses
95 102 
Estimated reimbursements from partners, end of period$1,132 $1,155 
Nine Months Ended September 30,
(Dollars in millions)2025
2024
Estimated reimbursements from partners, beginning of period$1,010 $2,014 
Amounts due from partners for charged off loans(491)(734)
Change in estimated partner reimbursements that (increased) decreased provision for credit losses
613 (125)
Estimated reimbursements from partners, end of period$1,132 $1,155