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Business Segments and Revenue from Contracts with Customers (Tables)

9 Months Ended

Sep. 30, 2025

Segment Reporting [Abstract]

Schedule of Segment Results and Reconciliation

The following table presents our business segment results for the three and nine months ended September 30, 2025 and 2024, selected balance sheet data as of September 30, 2025 and 2024, and a reconciliation of our total business segment results to our reported consolidated income from continuing operations, loans held for investment and deposits.

Table 13.1: Segment Results and Reconciliation

						Three Months Ended September 30, 2025
(Dollars in millions)						Credit Card						Consumer Banking						Commercial Banking(1)						Other(1)						Consolidated Total
Net interest income						$	9,396					$	2,357					$	586					$	65					$	12,404
Non-interest income (loss)						2,211						475						318						(49)						2,955
Total net revenue(2)						11,607						2,832						904						16						15,359
Provision for credit losses						2,364						340						9						1						2,714
Non-interest expense						5,409						1,941						520						393						8,263
Income (loss) from continuing operations before income taxes						3,834						551						375						(378)						4,382
Income tax provision						914						131						89						55						1,189
Income (loss) from continuing operations, net of tax						$	2,920					$	420					$	286					$	(433)					$	3,193
Loans held for investment						$	271,037					$	83,230					$	88,892					$	0					$	443,159
Deposits						0						416,765						29,920						22,100						468,785

						Nine Months Ended September 30, 2025
(Dollars in millions)						Credit Card						Consumer Banking						Commercial Banking(1)						Other(1)						Consolidated Total
Net interest income (loss)						$	22,343					$	6,462					$	1,760					$	(153)					$	30,412
Non-interest income (loss)						5,524						1,052						965						(102)						7,439
Total net revenue (loss)(2)						27,867						7,514						2,725						(255)						37,851
Provision for credit losses						15,388						893						232						0						16,513
Non-interest expense						13,494						5,235						1,495						932						21,156
Income (loss) from continuing operations before income taxes						(1,015)						1,386						998						(1,187)						182
Income tax provision (benefit)						(237)						330						237						(482)						(152)
Income (loss) from continuing operations, net of tax						$	(778)					$	1,056					$	761					$	(705)					$	334
Loans held for investment						$	271,037					$	83,230					$	88,892					$	0					$	443,159
Deposits						0						416,765						29,920						22,100						468,785

						Three Months Ended September 30, 2024
(Dollars in millions)						Credit Card						Consumer Banking						Commercial Banking(1)						Other(1)						Consolidated Total
Net interest income (loss)						$	5,743					$	2,028					$	596					$	(291)					$	8,076
Non-interest income (loss)						1,509						182						292						(45)						1,938
Total net revenue (loss)(2)						7,252						2,210						888						(336)						10,014
Provision (benefit) for credit losses						2,084						351						48						(1)						2,482
Non-interest expense						3,367						1,331						495						121						5,314
Income (loss) from continuing operations before income taxes						1,801						528						345						(456)						2,218
Income tax provision (benefit)						427						125						82						(193)						441
Income (loss) from continuing operations, net of tax						$	1,374					$	403					$	263					$	(263)					$	1,777
Loans held for investment						$	156,651					$	76,758					$	86,834					$	0					$	320,243
Deposits						0						309,569						30,598						13,464						353,631

                                                                                                                                                                                                                                                                                                                                                                                                                                

						Nine Months Ended September 30, 2024
(Dollars in millions)						Credit Card						Consumer Banking						Commercial Banking(1)						Other(1)						Consolidated Total
Net interest income (loss)						$	16,309					$	6,064					$	1,804					$	(1,067)					$	23,110
Non-interest income (loss)						4,491						513						844						(36)						5,812
Total net revenue (loss)(2)						20,800						6,577						2,648						(1,103)						28,922
Provision (benefit) for credit losses						7,888						1,107						80						(1)						9,074
Non-interest expense						9,730						3,827						1,493						347						15,397
Income (loss) from continuing operations before income taxes						3,182						1,643						1,075						(1,449)						4,451
Income tax provision (benefit)						756						388						254						(601)						797
Income (loss) from continuing operations, net of tax						$	2,426					$	1,255					$	821					$	(848)					$	3,654
Loans held for investment						$	156,651					$	76,758					$	86,834					$	0					$	320,243
Deposits						0						309,569						30,598						13,464						353,631

_________

(1)Some of our commercial investments generate tax-exempt income, tax credits or other tax benefits. Accordingly, we present our Commercial Banking revenue and yields on a taxable-equivalent basis, calculated using the federal statutory tax rate of 21% and state taxes where applicable, with offsetting reductions to the Other category.

(2)Total net revenue was reduced by $869 million and $2.4 billion in the three and nine months ended September 30, 2025, respectively, and $624 million and $1.9 billion in the three and nine months ended September 30, 2024, respectively, for credit card finance charges and fees charged off as uncollectible.

Disaggregation of Revenue

The following table presents revenue from contracts with customers and a reconciliation to non-interest income by business segment for the three and nine months ended September 30, 2025 and 2024.

Table 13.2: Revenue from Contracts with Customers and Reconciliation to Segment Results

						Three Months Ended September 30, 2025
(Dollars in millions)						Credit Card						Consumer Banking						Commercial Banking(1)						Other(1)						Consolidated Total
Contract revenue:
Discount and interchange fees, net(2)						$	1,521					$	268					$	23					$	0					$	1,812
Service charges and other customer-related fees						37						144						111						0						292
Other						126						52						1						0						179
Total contract revenue						1,684						464						135						0						2,283
Revenue (reduction) from other sources						527						11						183						(49)						672
Total non-interest income (loss)						$	2,211					$	475					$	318					$	(49)					$	2,955

						Nine Months Ended September 30, 2025
(Dollars in millions)						Credit Card						Consumer Banking						Commercial Banking(1)						Other(1)						Consolidated Total
Contract revenue:
Discount and interchange fees, net(2)						$	3,813					$	631					$	69					$	0					$	4,513
Service charges and other customer-related fees						57						242						278						1						578
Other						362						154						9						0						525
Total contract revenue						4,232						1,027						356						1						5,616
Revenue (reduction) from other sources						1,292						25						609						(103)						1,823
Total non-interest income (loss)						$	5,524					$	1,052					$	965					$	(102)					$	7,439

						Three Months Ended September 30, 2024
(Dollars in millions)						Credit Card						Consumer Banking						Commercial Banking(1)						Other(1)						Consolidated Total
Contract revenue:
Discount and interchange fees, net(2)						$	1,086					$	113					$	28					$	1					$	1,228
Service charges and other customer-related fees						0						23						92						0						115
Other						67						36						1						0						104
Total contract revenue						1,153						172						121						1						1,447
Revenue (reduction) from other sources						356						10						171						(46)						491
Total non-interest income (loss)						$	1,509					$	182					$	292					$	(45)					$	1,938

						Nine Months Ended September 30, 2024
(Dollars in millions)						Credit Card						Consumer Banking						Commercial Banking(1)						Other(1)						Consolidated Total
Contract revenue:
Discount and interchange fees, net(2)						$	3,222					$	318					$	81					$	1					$	3,622
Service charges and other customer-related fees						0						66						239						0						305
Other						271						101						6						0						378
Total contract revenue						3,493						485						326						1						4,305
Revenue (reduction) from other sources						998						28						518						(37)						1,507
Total non-interest income (loss)						$	4,491					$	513					$	844					$	(36)					$	5,812

__________

(1)Some of our commercial investments generate tax-exempt income, tax credits or other tax benefits. Accordingly, we present our Commercial Banking revenue and yields on a taxable-equivalent basis, calculated using the federal statutory tax rate of 21% and state taxes where applicable, with offsetting reductions to the Other category.

(2)Discount and interchange fees are presented net of customer reward expenses.

X

- Definition

Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 5
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-5

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Tabular disclosure of the profit or loss and total assets for each reportable segment. An entity discloses certain information on each reportable segment if the amounts (a) are included in the measure of segment profit or loss reviewed by the chief operating decision maker or (b) are otherwise regularly provided to the chief operating decision maker, even if not included in that measure of segment profit or loss.

+ References

Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 25
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482810/280-10-50-25

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-Name Accounting Standards Codification
-Topic 280
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-Paragraph 22
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-URI https://asc.fasb.org/1943274/2147482810/280-10-50-22

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-Name Accounting Standards Codification
-Topic 280
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-Section 50
-Paragraph 30
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