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OTHER INCOME AND OTHER OPERATING EXPENSES (Tables)
12 Months Ended
Nov. 01, 2020
OTHER INCOME AND OTHER OPERATING EXPENSES  
Major Components of Other Income and Other Operating Expenses

The major components of other income and other operating expenses consisted of the following in millions of dollars:

  

2020

  

2019

  

2018

 

Other income

            

            

            

Revenues from services

$

314

$

348

$

347

Insurance premiums and fees earned*

223

214

217

Investment income

 

26

 

25

 

14

Other

 

255

 

292

 

322

Total

$

818

$

879

$

900

Other operating expenses

Depreciation of equipment on operating leases

$

1,083

$

981

$

928

Insurance claims and expenses*

 

231

 

210

 

175

Cost of services

 

188

 

228

 

211

Operating lease residual losses and impairments

52

159

26

Pension and OPEB (benefit) cost, excluding service cost component

(31)

(67)

15

Other

 

89

 

67

 

44

Total

$

1,612

$

1,578

$

1,399

*     Primarily related to extended warranties (see Note 21).