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Supplemental Financial Information (Share-Based Compensation) (Details) - USD ($)
$ / shares in Units, shares in Millions, $ in Millions
1 Months Ended 3 Months Ended 6 Months Ended
Mar. 31, 2018
Jun. 30, 2018
Jun. 30, 2017
Jun. 30, 2018
Jun. 30, 2017
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Recognized share-based compensation expense   $ 168 $ 181 $ 307 $ 305
Restricted share units [Member]          
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Recognized share-based compensation expense   102 111 185 185
Unrecognized pretax compensation expense on nonvested awards   992   992  
Stock options [Member]          
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Recognized share-based compensation expense   61 63 105 103
Unrecognized pretax compensation expense on nonvested awards   541   541  
Employee Stock purchase plans [Member]          
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Recognized share-based compensation expense   $ 5 $ 7 $ 17 $ 17
Management Grant [Member]          
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Number of stock options granted (in shares) 41.0        
Weighted average fair value of stock options granted (in dollars per share) $ 7.15        
Management Grant [Member] | Restricted share units [Member]          
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Number of restricted share units granted (in shares) 12.1        
Weighted average fair value of restricted share units granted (in dollars per share) $ 35.94