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Revenue (Tables)
12 Months Ended
Dec. 31, 2024
Revenue from Contract with Customer [Abstract]  
Disaggregation of revenue
Year ended December 31 (in millions)202420232022
Domestic broadband$26,228 $25,489 $24,469 
Domestic wireless4,273 3,664 3,071 
International connectivity4,854 4,207 3,426 
Total residential connectivity35,355 33,359 30,966 
Video26,872 28,797 30,496 
Advertising4,089 3,969 4,546 
Other5,259 5,820 6,378 
Total Residential Connectivity & Platforms Segment
71,574 71,946 72,386 
Total Business Services Connectivity Segment
9,701 9,255 8,819 
Domestic advertising10,008 8,600 10,360 
Domestic distribution11,826 10,663 10,525 
International networks4,282 4,109 3,729 
Other2,031 1,983 2,105 
Total Media Segment
28,148 25,355 26,719 
Content licensing8,063 8,231 9,348 
Theatrical1,693 2,079 1,607 
Other1,335 1,315 1,302 
Total Studios Segment
11,092 11,625 12,257 
Total Theme Parks Segment
8,617 8,947 7,541 
Other revenue(a)
2,982 2,827 2,737 
Eliminations(a)
(8,383)(8,383)(9,032)
Total revenue$123,731 $121,572 $121,427 
(a)See Note 2 for additional information on intersegment revenue transactions.
We operate primarily in the United States but also in select international markets. The table below summarizes our consolidated revenue from customers in certain geographic locations.
Year ended December 31 (in millions)202420232022
United States$96,237 $94,375 $96,441 
United Kingdom14,194 13,364 13,380 
Other13,300 13,833 11,606 
Total revenue$123,731 $121,572 $121,427 
Schedule of receivables, net
The table below summarizes our accounts receivable, other balances that are not separately presented in our consolidated balance sheets that relate to the recognition of revenue and collection of the related cash, and deferred costs associated with our contracts with customers.
December 31 (in millions)20242023
Receivables, gross$14,399 $14,511 
Less: Allowance for credit losses738 698 
Receivables, net$13,661 $13,813 
Noncurrent receivables, net (included in other noncurrent assets, net)$1,853 $1,914 
Contract acquisition and fulfillment costs (included in other noncurrent assets, net)(a)
$1,184 $1,088 
Noncurrent deferred revenue (included in other noncurrent liabilities)$665 $618 
(a) Amortization of contract acquisition and fulfillment costs totaled $716 million, $692 million and $707 million in 2024, 2023 and 2022, respectively, included in marketing and promotion and other operating and administrative expenses.
Changes in the allowance for doubtful accounts
Changes in Allowance for Credit Losses
(in millions)202420232022
Beginning balance$698 $736 $658 
Current-period provision for expected credit losses747 775 758 
Write-offs charged against the allowance, net of recoveries and other(707)(812)(680)
Ending balance$738 $698 $736 
Other balance sheet accounts
Our accounts receivables include amounts not yet billed related to equipment installment plans, as summarized in the table below.
December 31 (in millions)20242023
Receivables, net$1,827 $1,695 
Noncurrent receivables, net (included in other noncurrent assets, net)1,225 1,223 
Total$3,052 $2,918