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Note 21 - Financial liabilities at amortized cost (Details) - EUR (€) € in Millions | Jun. 30, 2019 | Dec. 31, 2018
--- | --- | ---
Deposits |  |
Deposits from central banks | € 28,558 | € 27,281
Deposits from credit institutions | 32,899 | 31,978
Customer deposits | 375,104 | 375,970
TOTAL DEPOSITS | 436,561 | 435,229
Debt certificates, at amortized cost | 62,685 | 61,112
Other financial liabilities, at amortized cost | 14,692 | 12,844
FINANCIAL LIABILITIES AT AMORTIZED COST | € 513,937 | € 509,185

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- Definition The amount of instruments issued by the entity that represent indebtedness. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Name IAS -Number 1 -IssueDate 2018-01-01 -Paragraph 55 -URI http://eifrs.ifrs.org/eifrs/XBRL?type=IAS&num=1&date=2018-03-01&anchor=para_55&doctype=Standard -URIDate 2018-03-16 + Details
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- Definition The amount of financial liabilities at amortised cost. The amortised cost is the amount at which financial liabilities are measured at initial recognition minus principal repayments, plus or minus the cumulative amortisation using the effective interest method of any difference between that initial amount and the maturity amount. [Refer: Financial liabilities] + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Name IFRS -Number 7 -IssueDate 2018-01-01 -Paragraph 8 -Subparagraph g -URI http://eifrs.ifrs.org/eifrs/XBRL?type=IFRS&num=7&date=2018-03-01&anchor=para_8_g&doctype=Standard -URIDate 2018-03-16 Reference 2: http://www.xbrl.org/2003/role/disclosureRef -Note Expiry date 2021-01-01 -Name IFRS -Number 7 -IssueDate 2018-01-01 -Paragraph 8 -Subparagraph f -URI http://eifrs.ifrs.org/eifrs/XBRL?type=IFRS&num=7&date=2017-03-02&anchor=para_8_f&doctype=Standard&book=b -URIDate 2018-03-16 + Details
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- Definition The amount of liabilities due to central banks. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Name IAS -Number 1 -IssueDate 2018-01-01 -Paragraph 55 -URI http://eifrs.ifrs.org/eifrs/XBRL?type=IAS&num=1&date=2018-03-01&anchor=para_55&doctype=Standard -URIDate 2018-03-16 + Details
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