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Note 22 - Financial liabilities at amortized cost - Deposits from customers by geographical area and instruments (Details) - EUR (€) | Dec. 31, 2019 | Dec. 31, 2018 | Dec. 31, 2017
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Deposits from customers. Breakdown by geographical area and nature of the instrument Line Items |  |  |  |  |  |
Customer deposits | € 384,219,000,000 |  | € 375,970,000,000 |  | € 376,379,000,000 |
Demand Deposits And Other By Geographical Area [Member] | Issued in Euros [Member] |  |  |  |  |  |
Deposits from customers. Breakdown by geographical area and nature of the instrument Line Items |  |  |  |  |  |
Customer deposits | 146,651,000,000 |  | 138,236,000,000 |  | 123,382,000,000 |
Demand Deposits And Other By Geographical Area [Member] | United States [Member] |  |  |  |  |  |
Deposits from customers. Breakdown by geographical area and nature of the instrument Line Items |  |  |  |  |  |
Customer deposits | 46,372,000,000 |  | 41,222,000,000 |  | 36,728,000,000 |
Demand Deposits And Other By Geographical Area [Member] | Mexico [Member] |  |  |  |  |  |
Deposits from customers. Breakdown by geographical area and nature of the instrument Line Items |  |  |  |  |  |
Customer deposits | 43,326,000,000 |  | 38,383,000,000 |  | 36,492,000,000 |
Demand Deposits And Other By Geographical Area [Member] | Turkey [Member] |  |  |  |  |  |
Deposits from customers. Breakdown by geographical area and nature of the instrument Line Items |  |  |  |  |  |
Customer deposits | 13,775,000,000 |  | 10,856,000,000 |  | 12,427,000,000 |
Demand Deposits And Other By Geographical Area [Member] | South America [Member] |  |  |  |  |  |
Deposits from customers. Breakdown by geographical area and nature of the instrument Line Items |  |  |  |  |  |
Customer deposits | 22,748,000,000 |  | 23,811,000,000 |  | 23,710,000,000 |
Demand Deposits And Other By Geographical Area [Member] | Rest Of Europe [Member] |  |  |  |  |  |
Deposits from customers. Breakdown by geographical area and nature of the instrument Line Items |  |  |  |  |  |
Customer deposits | 6,610,000,000 |  | 7,233,000,000 |  | 6,816,000,000 |
Demand Deposits And Other By Geographical Area [Member] | Rest of the world [Member] |  |  |  |  |  |
Deposits from customers. Breakdown by geographical area and nature of the instrument Line Items |  |  |  |  |  |
Customer deposits | 909,000,000 |  | 831,000,000 |  | 1,028,000,000 |
Demand Deposits And Other By Geographical Area [Member] | Total Member |  |  |  |  |  |
Deposits from customers. Breakdown by geographical area and nature of the instrument Line Items |  |  |  |  |  |
Customer deposits | 280,391,000,000 |  | 260,573,000,000 |  | 240,583,000,000 |
Deposits With Agreed Maturity By Geographical Area [Member] | Issued in Euros [Member] |  |  |  |  |  |
Deposits from customers. Breakdown by geographical area and nature of the instrument Line Items |  |  |  |  |  |
Customer deposits | 24,958,000,000 | [1] | 28,165,000,000 | [2] | 39,513,000,000 | [3]
Deposits With Agreed Maturity By Geographical Area [Member] | United States [Member] |  |  |  |  |  |
Deposits from customers. Breakdown by geographical area and nature of the instrument Line Items |  |  |  |  |  |
Customer deposits | 19,810,000,000 | [1] | 21,317,000,000 | [2] | 21,436,000,000 | [3]
Deposits With Agreed Maturity By Geographical Area [Member] | Mexico [Member] |  |  |  |  |  |
Deposits from customers. Breakdown by geographical area and nature of the instrument Line Items |  |  |  |  |  |
Customer deposits | 12,714,000,000 | [1] | 11,837,000,000 | [2] | 11,622,000,000 | [3]
Deposits With Agreed Maturity By Geographical Area [Member] | Turkey [Member] |  |  |  |  |  |
Deposits from customers. Breakdown by geographical area and nature of the instrument Line Items |  |  |  |  |  |
Customer deposits | 22,257,000,000 | [1] | 22,564,000,000 | [2] | 24,237,000,000 | [3]
Deposits With Agreed Maturity By Geographical Area [Member] | South America [Member] |  |  |  |  |  |
Deposits from customers. Breakdown by geographical area and nature of the instrument Line Items |  |  |  |  |  |
Customer deposits | 13,913,000,000 | [1] | 14,159,000,000 | [2] | 15,053,000,000 | [3]
Deposits With Agreed Maturity By Geographical Area [Member] | Rest Of Europe [Member] |  |  |  |  |  |
Deposits from customers. Breakdown by geographical area and nature of the instrument Line Items |  |  |  |  |  |
Customer deposits | 8,749,000,000 | [1] | 14,415,000,000 | [2] | 13,372,000,000 | [3]
Deposits With Agreed Maturity By Geographical Area [Member] | Rest of the world [Member] |  |  |  |  |  |
Deposits from customers. Breakdown by geographical area and nature of the instrument Line Items |  |  |  |  |  |
Customer deposits | 892,000,000 | [1] | 1,731,000,000 | [2] | 1,484,000,000 | [3]
Deposits With Agreed Maturity By Geographical Area [Member] | Total Member |  |  |  |  |  |
Deposits from customers. Breakdown by geographical area and nature of the instrument Line Items |  |  |  |  |  |
Customer deposits | 103,293,000,000 | [1] | 114,188,000,000 | [2] | 126,716,000,000 | [3]
Repurchase Agreements By Geographical Area [Member] | Issued in Euros [Member] |  |  |  |  |  |
Deposits from customers. Breakdown by geographical area and nature of the instrument Line Items |  |  |  |  |  |
Customer deposits | 2,000,000 |  | 3,000,000 |  | 2,664,000,000 |
Repurchase Agreements By Geographical Area [Member] | United States [Member] |  |  |  |  |  |
Deposits from customers. Breakdown by geographical area and nature of the instrument Line Items |  |  |  |  |  |
Customer deposits | 0 |  | 0 |  | 0 |
Repurchase Agreements By Geographical Area [Member] | Mexico [Member] |  |  |  |  |  |
Deposits from customers. Breakdown by geographical area and nature of the instrument Line Items |  |  |  |  |  |
Customer deposits | 523,000,000 |  | 770,000,000 |  | 4,272,000,000 |
Repurchase Agreements By Geographical Area [Member] | Turkey [Member] |  |  |  |  |  |
Deposits from customers. Breakdown by geographical area and nature of the instrument Line Items |  |  |  |  |  |
Customer deposits | 10,000,000 |  | 7,000,000 |  | 152,000,000 |
Repurchase Agreements By Geographical Area [Member] | South America [Member] |  |  |  |  |  |
Deposits from customers. Breakdown by geographical area and nature of the instrument Line Items |  |  |  |  |  |
Customer deposits | 0 |  | 0 |  | 2,000,000 |
Repurchase Agreements By Geographical Area [Member] | Rest Of Europe [Member] |  |  |  |  |  |
Deposits from customers. Breakdown by geographical area and nature of the instrument Line Items |  |  |  |  |  |
Customer deposits | 0 |  | 429,000,000 |  | 1,989,000,000 |
Repurchase Agreements By Geographical Area [Member] | Rest of the world [Member] |  |  |  |  |  |
Deposits from customers. Breakdown by geographical area and nature of the instrument Line Items |  |  |  |  |  |
Customer deposits | 0 |  | 0 |  | 0 |
Repurchase Agreements By Geographical Area [Member] | Total Member |  |  |  |  |  |
Deposits from customers. Breakdown by geographical area and nature of the instrument Line Items |  |  |  |  |  |
Customer deposits | 535,000,000 |  | 1,209,000,000 |  | 9,079,000,000 |
Total Member | Issued in Euros [Member] |  |  |  |  |  |
Deposits from customers. Breakdown by geographical area and nature of the instrument Line Items |  |  |  |  |  |
Customer deposits | 171,611,000,000 |  | 166,403,000,000 |  | 165,559,000,000 |
Total Member | United States [Member] |  |  |  |  |  |
Deposits from customers. Breakdown by geographical area and nature of the instrument Line Items |  |  |  |  |  |
Customer deposits | 66,181,000,000 |  | 62,539,000,000 |  | 58,164,000,000 |
Total Member | Mexico [Member] |  |  |  |  |  |
Deposits from customers. Breakdown by geographical area and nature of the instrument Line Items |  |  |  |  |  |
Customer deposits | 56,564,000,000 |  | 50,991,000,000 |  | 52,387,000,000 |
Total Member | Turkey [Member] |  |  |  |  |  |
Deposits from customers. Breakdown by geographical area and nature of the instrument Line Items |  |  |  |  |  |
Customer deposits | 36,042,000,000 |  | 33,427,000,000 |  | 36,815,000,000 |
Total Member | South America [Member] |  |  |  |  |  |
Deposits from customers. Breakdown by geographical area and nature of the instrument Line Items |  |  |  |  |  |
Customer deposits | 36,661,000,000 |  | 37,970,000,000 |  | 38,764,000,000 |
Total Member | Rest Of Europe [Member] |  |  |  |  |  |
Deposits from customers. Breakdown by geographical area and nature of the instrument Line Items |  |  |  |  |  |
Customer deposits | 15,360,000,000 |  | 22,077,000,000 |  | 22,177,000,000 |
Total Member | Rest of the world [Member] |  |  |  |  |  |
Deposits from customers. Breakdown by geographical area and nature of the instrument Line Items |  |  |  |  |  |
Customer deposits | 1,801,000,000 |  | 2,563,000,000 |  | 2,511,000,000 |
Total Member | Total Member |  |  |  |  |  |
Deposits from customers. Breakdown by geographical area and nature of the instrument Line Items |  |  |  |  |  |
Customer deposits | € 384,219,000,000 |  | € 375,970,000,000 |  | € 376,379,000,000 |
[1] | (*) Subordinated deposits are included amounting to €189 million.
[2] | (*) Subordinated deposits are included amounting to €220 million.
[3] | (*) Subordinated deposits are included amounting to €194 million.

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