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Note 44 - Administration Costs (Tables) | 12 Months Ended
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Dec. 31, 2019
Classes Of Employee Benefits Expense |
Personnel Expenses Breakdown |
Personnel expense (Millions of Euros)
| Notes | 2019 | 2018 | 2017
Wages and salaries |  | 4,920 | 4,786 | 5,163
Social security costs |  | 780 | 722 | 761
Defined contribution plan expense | 25 | 113 | 89 | 87
Defined benefit plan expense | 25 | 50 | 58 | 62
Other personnel expense |  | 478 | 465 | 497
Total |  | 6,340 | 6,120 | 6,571
Other Administrative Expenses |
Other administrative expense (Millions of Euros)
|  | 2019 | 2018 | 2017
Technology and systems |  | 1,216 | 1,133 | 1,018
Communications |  | 218 | 235 | 269
Advertising |  | 317 | 336 | 352
Property, fixtures and materials |  | 552 | 982 | 1,033
Of which: Rent expense (*) |  | 106 | 552 | 581
Taxes other than income tax |  | 401 | 417 | 456
Other expense |  | 1,258 | 1,271 | 1,412
Total |  | 3,963 | 4,374 | 4,541

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