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Note 17 - Tangible assets (Details) - EUR (€)
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Reconciliation Of Changes In Tangible Assets Abstract      
Tangible Assets At The Beginning € 7,229,000,000 € 7,191,000,000  
Changes In Tangible Assets Abstract      
Tangible Assets At The End 10,068,000,000 7,229,000,000 € 7,191,000,000
Land And Buildings [Member] | Gross carrying amount [Member]      
Reconciliation Of Changes In Tangible Assets Abstract      
Tangible Assets At The Beginning 5,939,000,000 5,490,000,000 6,176,000,000
Changes In Tangible Assets Abstract      
Additions Tangible Assets 90,000,000 445,000,000 49,000,000
Retirements Tangible Assets (44,000,000) (98,000,000) (42,000,000)
Acquisition Of Subsidiaries In The Year Tangible Assets 0 0 0
Disposals Of Entities In The Year Tangible Assets 0 0 0
Transfers Tangible Assets (41,000,000) 64,000,000 (273,000,000)
Exchange differences and other tangible assets 57,000,000 38,000,000 (420,000,000)
Tangible Assets At The End 6,001,000,000 5,939,000,000 5,490,000,000
Land And Buildings [Member] | Accrued Depreciation [Member]      
Reconciliation Of Changes In Tangible Assets Abstract      
Tangible Assets At The Beginning 1,138,000,000 1,076,000,000 1,116,000,000
Changes In Tangible Assets Abstract      
Additions Tangible Assets 126,000,000 120,000,000 127,000,000
Retirements Tangible Assets (38,000,000) (36,000,000) (26,000,000)
Acquisition Of Subsidiaries In The Year Tangible Assets 0 0 0
Disposals Of Entities In The Year Tangible Assets 0 (3,000,000) 0
Transfers Tangible Assets (16,000,000) (31,000,000) (53,000,000)
Exchange differences and other tangible assets 43,000,000 12,000,000 (88,000,000)
Tangible Assets At The End 1,253,000,000 1,138,000,000 1,076,000,000
Land And Buildings [Member] | Impairment member      
Reconciliation Of Changes In Tangible Assets Abstract      
Tangible Assets At The Beginning 217,000,000 315,000,000 379,000,000
Changes In Tangible Assets Abstract      
Additions Tangible Assets 14,000,000 30,000,000 5,000,000
Retirements Tangible Assets (3,000,000) 0 (2,000,000)
Acquisition Of Subsidiaries In The Year Tangible Assets 0 0 0
Disposals Of Entities In The Year Tangible Assets 0 0 0
Transfers Tangible Assets (16,000,000) (77,000,000) (58,000,000)
Exchange differences and other tangible assets 0 (51,000,000) (9,000,000)
Tangible Assets At The End 212,000,000 217,000,000 315,000,000
Land And Buildings [Member] | Carrying Amount Member      
Reconciliation Of Changes In Tangible Assets Abstract      
Tangible Assets At The Beginning 4,584,000,000 4,099,000,000 4,681,000,000
Changes In Tangible Assets Abstract      
Tangible Assets Beggining 4,584,000,000 4,099,000,000 4,681,000,000
Tangible Assets End 4,536,000,000 4,584,000,000 4,099,000,000
Tangible Assets At The End 4,536,000,000 4,584,000,000 4,099,000,000
Work In Progress Member [Member] | Gross carrying amount [Member]      
Reconciliation Of Changes In Tangible Assets Abstract      
Tangible Assets At The Beginning 70,000,000 234,000,000 240,000,000
Changes In Tangible Assets Abstract      
Additions Tangible Assets 63,000,000 78,000,000 128,000,000
Retirements Tangible Assets (20,000,000) (17,000,000) (29,000,000)
Acquisition Of Subsidiaries In The Year Tangible Assets 0 0 0
Disposals Of Entities In The Year Tangible Assets 0 0 0
Transfers Tangible Assets (51,000,000) (177,000,000) (57,000,000)
Exchange differences and other tangible assets (6,000,000) (48,000,000) (48,000,000)
Tangible Assets At The End 56,000,000 70,000,000 234,000,000
Work In Progress Member [Member] | Accrued Depreciation [Member]      
Reconciliation Of Changes In Tangible Assets Abstract      
Tangible Assets At The Beginning 0 0 0
Changes In Tangible Assets Abstract      
Additions Tangible Assets 0 0 0
Retirements Tangible Assets 0 0 0
Acquisition Of Subsidiaries In The Year Tangible Assets 0 0 0
Disposals Of Entities In The Year Tangible Assets 0 0 0
Transfers Tangible Assets 0 0 0
Exchange differences and other tangible assets 0 0 0
Tangible Assets At The End 0 0 0
Work In Progress Member [Member] | Impairment member      
Reconciliation Of Changes In Tangible Assets Abstract      
Tangible Assets At The Beginning 0 0 0
Changes In Tangible Assets Abstract      
Additions Tangible Assets 0 0 0
Retirements Tangible Assets 0 0 0
Acquisition Of Subsidiaries In The Year Tangible Assets 0 0 0
Disposals Of Entities In The Year Tangible Assets 0 0 0
Transfers Tangible Assets 0 0 0
Exchange differences and other tangible assets 0 0 0
Tangible Assets At The End 0 0 0
Work In Progress Member [Member] | Carrying Amount Member      
Reconciliation Of Changes In Tangible Assets Abstract      
Tangible Assets At The Beginning 70,000,000 234,000,000 240,000,000
Changes In Tangible Assets Abstract      
Tangible Assets Beggining 70,000,000 234,000,000 240,000,000
Tangible Assets End 56,000,000 70,000,000 234,000,000
Tangible Assets At The End 56,000,000 70,000,000 234,000,000
Furniture Fixtures And Vehicles [Member] | Gross carrying amount [Member]      
Reconciliation Of Changes In Tangible Assets Abstract      
Tangible Assets At The Beginning 6,314,000,000 6,628,000,000 7,059,000,000
Changes In Tangible Assets Abstract      
Additions Tangible Assets 335,000,000 404,000,000 397,000,000
Retirements Tangible Assets (302,000,000) (492,000,000) (264,000,000)
Acquisition Of Subsidiaries In The Year Tangible Assets 0 0 0
Disposals Of Entities In The Year Tangible Assets 0 0 0
Transfers Tangible Assets (8,000,000) (12,000,000) (186,000,000)
Exchange differences and other tangible assets 12,000,000 (214,000,000) (378,000,000)
Tangible Assets At The End 6,351,000,000 6,314,000,000 6,628,000,000
Furniture Fixtures And Vehicles [Member] | Accrued Depreciation [Member]      
Reconciliation Of Changes In Tangible Assets Abstract      
Tangible Assets At The Beginning 4,212,000,000 4,380,000,000 4,461,000,000
Changes In Tangible Assets Abstract      
Additions Tangible Assets 457,000,000 469,000,000 553,000,000
Retirements Tangible Assets (255,000,000) (403,000,000) (235,000,000)
Acquisition Of Subsidiaries In The Year Tangible Assets 0 0 0
Disposals Of Entities In The Year Tangible Assets 0 0 0
Transfers Tangible Assets (13,000,000) (22,000,000) (146,000,000)
Exchange differences and other tangible assets (57,000,000) (212,000,000) (253,000,000)
Tangible Assets At The End 4,344,000,000 4,212,000,000 4,380,000,000
Furniture Fixtures And Vehicles [Member] | Impairment member      
Reconciliation Of Changes In Tangible Assets Abstract      
Tangible Assets At The Beginning 0 0 0
Changes In Tangible Assets Abstract      
Additions Tangible Assets 20,000,000 0 0
Retirements Tangible Assets 0 0 0
Acquisition Of Subsidiaries In The Year Tangible Assets 0 0 0
Disposals Of Entities In The Year Tangible Assets 0 0 0
Transfers Tangible Assets 0 0 0
Exchange differences and other tangible assets (20,000,000) 0 0
Tangible Assets At The End 0 0 0
Furniture Fixtures And Vehicles [Member] | Carrying Amount Member      
Reconciliation Of Changes In Tangible Assets Abstract      
Tangible Assets At The Beginning 2,102,000,000 2,248,000,000 2,598,000,000
Changes In Tangible Assets Abstract      
Tangible Assets Beggining 2,102,000,000 2,248,000,000 2,598,000,000
Tangible Assets End 2,007,000,000 2,102,000,000 2,248,000,000
Tangible Assets At The End 2,007,000,000 2,102,000,000 2,248,000,000
For Own Use Tangible Assets [Member] | Gross carrying amount [Member]      
Reconciliation Of Changes In Tangible Assets Abstract      
Tangible Assets At The Beginning 12,323,000,000 12,352,000,000 13,473,000,000
Changes In Tangible Assets Abstract      
Additions Tangible Assets   927,000,000 574,000,000
Retirements Tangible Assets   (607,000,000) (335,000,000)
Acquisition Of Subsidiaries In The Year Tangible Assets   0 0
Disposals Of Entities In The Year Tangible Assets   0 0
Transfers Tangible Assets   (125,000,000) (516,000,000)
Exchange differences and other tangible assets   (224,000,000) (844,000,000)
Tangible Assets At The End   12,323,000,000 12,352,000,000
For Own Use Tangible Assets [Member] | Accrued Depreciation [Member]      
Reconciliation Of Changes In Tangible Assets Abstract      
Tangible Assets At The Beginning 5,350,000,000 5,456,000,000 5,577,000,000
Changes In Tangible Assets Abstract      
Additions Tangible Assets   589,000,000 680,000,000
Retirements Tangible Assets   (439,000,000) (261,000,000)
Acquisition Of Subsidiaries In The Year Tangible Assets   0 0
Disposals Of Entities In The Year Tangible Assets   (3,000,000) 0
Transfers Tangible Assets   (53,000,000) (199,000,000)
Exchange differences and other tangible assets   (200,000,000) (341,000,000)
Tangible Assets At The End   5,350,000,000 5,456,000,000
For Own Use Tangible Assets [Member] | Impairment member      
Reconciliation Of Changes In Tangible Assets Abstract      
Tangible Assets At The Beginning 217,000,000 315,000,000 379,000,000
Changes In Tangible Assets Abstract      
Additions Tangible Assets   30,000,000 5,000,000
Retirements Tangible Assets   0 (2,000,000)
Acquisition Of Subsidiaries In The Year Tangible Assets   0 0
Disposals Of Entities In The Year Tangible Assets   0 0
Transfers Tangible Assets   (77,000,000) (58,000,000)
Exchange differences and other tangible assets   (51,000,000) (9,000,000)
Tangible Assets At The End   217,000,000 315,000,000
For Own Use Tangible Assets [Member] | Carrying Amount Member      
Reconciliation Of Changes In Tangible Assets Abstract      
Tangible Assets At The Beginning 6,756,000,000 6,581,000,000 7,519,000,000
Changes In Tangible Assets Abstract      
Tangible Assets Beggining   6,581,000,000 7,519,000,000
Tangible Assets End   6,756,000,000 6,581,000,000
Tangible Assets At The End   6,756,000,000 6,581,000,000
For Own Use Tangible Assets [Member] | Use right [Member] | Gross carrying amount [Member]      
Changes In Tangible Assets Abstract      
Additions Tangible Assets [1] 3,574,000,000    
Retirements Tangible Assets [1] (57,000,000)    
Acquisition Of Subsidiaries In The Year Tangible Assets [1] 0    
Disposals Of Entities In The Year Tangible Assets [1] 0    
Transfers Tangible Assets [1] (1,000,000)    
Exchange differences and other tangible assets [1] 0    
Tangible Assets At The End 3,516,000,000    
For Own Use Tangible Assets [Member] | Use right [Member] | Accrued Depreciation [Member]      
Changes In Tangible Assets Abstract      
Additions Tangible Assets [1] 381,000,000    
Retirements Tangible Assets [1] (3,000,000)    
Acquisition Of Subsidiaries In The Year Tangible Assets [1] 0    
Disposals Of Entities In The Year Tangible Assets [1] 0    
Transfers Tangible Assets [1] (1,000,000)    
Exchange differences and other tangible assets [1] (7,000,000)    
Tangible Assets At The End 370,000,000    
For Own Use Tangible Assets [Member] | Use right [Member] | Impairment member      
Changes In Tangible Assets Abstract      
Additions Tangible Assets [1] 60,000,000    
Retirements Tangible Assets [1] 0    
Acquisition Of Subsidiaries In The Year Tangible Assets [1] 0    
Disposals Of Entities In The Year Tangible Assets [1] 0    
Transfers Tangible Assets [1] 127,000,000    
Exchange differences and other tangible assets [1] 4,000,000    
Tangible Assets At The End 191,000,000    
For Own Use Tangible Assets [Member] | Use right [Member] | Carrying Amount Member      
Changes In Tangible Assets Abstract      
Tangible Assets Beggining [2] 0    
Tangible Assets End [2] 2,955,000,000    
Tangible Assets At The End 2,955,000,000    
For Own Use Investment Property [Member] | Use right [Member] | Gross carrying amount [Member]      
Changes In Tangible Assets Abstract      
Additions Tangible Assets [3] 101,000,000    
Retirements Tangible Assets [3] 0    
Acquisition Of Subsidiaries In The Year Tangible Assets [3] 0    
Disposals Of Entities In The Year Tangible Assets [3] 0    
Transfers Tangible Assets [3] 0    
Exchange differences and other tangible assets [3] 0    
Tangible Assets At The End 101,000,000    
For Own Use Investment Property [Member] | Use right [Member] | Accrued Depreciation [Member]      
Changes In Tangible Assets Abstract      
Additions Tangible Assets [3] 11,000,000    
Retirements Tangible Assets [3] 0    
Acquisition Of Subsidiaries In The Year Tangible Assets [3] 0    
Disposals Of Entities In The Year Tangible Assets [3] 0    
Transfers Tangible Assets [3] 0    
Exchange differences and other tangible assets [3] 0    
Tangible Assets At The End 11,000,000    
For Own Use Investment Property [Member] | Use right [Member] | Impairment member      
Changes In Tangible Assets Abstract      
Additions Tangible Assets [3] 0    
Retirements Tangible Assets [3] 0    
Acquisition Of Subsidiaries In The Year Tangible Assets [3] 0    
Disposals Of Entities In The Year Tangible Assets [3] 0    
Transfers Tangible Assets [3] 14,000,000    
Exchange differences and other tangible assets [3] 0    
Tangible Assets At The End 14,000,000    
For Own Use Investment Property [Member] | Use right [Member] | Carrying Amount Member      
Changes In Tangible Assets Abstract      
Tangible Assets Beggining [4] 0    
Tangible Assets End [4] 76,000,000    
Tangible Assets At The End 76,000,000    
Investment Property [Member] | Gross carrying amount [Member]      
Reconciliation Of Changes In Tangible Assets Abstract      
Tangible Assets At The Beginning 201,000,000 228,000,000 1,163,000,000
Changes In Tangible Assets Abstract      
Additions Tangible Assets 12,000,000 11,000,000 1,000,000
Retirements Tangible Assets (10,000,000) (149,000,000) (90,000,000)
Acquisition Of Subsidiaries In The Year Tangible Assets 0 0 0
Disposals Of Entities In The Year Tangible Assets 0 0 0
Transfers Tangible Assets 13,000,000 (5,000,000) (698,000,000)
Exchange differences and other tangible assets 0 116,000,000 (148,000,000)
Tangible Assets At The End 216,000,000 201,000,000 228,000,000
Investment Property [Member] | Accrued Depreciation [Member]      
Reconciliation Of Changes In Tangible Assets Abstract      
Tangible Assets At The Beginning 11,000,000 13,000,000 63,000,000
Changes In Tangible Assets Abstract      
Additions Tangible Assets 4,000,000 5,000,000 13,000,000
Retirements Tangible Assets 0 (8,000,000) (7,000,000)
Acquisition Of Subsidiaries In The Year Tangible Assets 0 0 0
Disposals Of Entities In The Year Tangible Assets 0 0 0
Transfers Tangible Assets 0 (2,000,000) (31,000,000)
Exchange differences and other tangible assets 0 3,000,000 (25,000,000)
Tangible Assets At The End 15,000,000 11,000,000 13,000,000
Investment Property [Member] | Impairment member      
Reconciliation Of Changes In Tangible Assets Abstract      
Tangible Assets At The Beginning 27,000,000 20,000,000 409,000,000
Changes In Tangible Assets Abstract      
Additions Tangible Assets 0 (25,000,000) 37,000,000
Retirements Tangible Assets 0 (27,000,000) (10,000,000)
Acquisition Of Subsidiaries In The Year Tangible Assets 0 0 0
Disposals Of Entities In The Year Tangible Assets 0 0 0
Transfers Tangible Assets (4,000,000) (3,000,000) (276,000,000)
Exchange differences and other tangible assets 3,000,000 62,000,000 (140,000,000)
Tangible Assets At The End 26,000,000 27,000,000 20,000,000
Investment Property [Member] | Carrying Amount Member      
Reconciliation Of Changes In Tangible Assets Abstract      
Tangible Assets At The Beginning 163,000,000 195,000,000 691,000,000
Changes In Tangible Assets Abstract      
Tangible Assets Beggining 163,000,000 195,000,000 691,000,000
Tangible Assets End 175,000,000 163,000,000 195,000,000
Tangible Assets At The End 175,000,000 163,000,000 195,000,000
Assests Leased Out Under An Operating Lease [Member] | Gross carrying amount [Member]      
Reconciliation Of Changes In Tangible Assets Abstract      
Tangible Assets At The Beginning 386,000,000 492,000,000 958,000,000
Changes In Tangible Assets Abstract      
Additions Tangible Assets 0 0 201,000,000
Retirements Tangible Assets 0 (1,000,000) (93,000,000)
Acquisition Of Subsidiaries In The Year Tangible Assets 0 0 0
Disposals Of Entities In The Year Tangible Assets 0 0 (552,000,000)
Transfers Tangible Assets 0 0 0
Exchange differences and other tangible assets (49,000,000) (105,000,000) (22,000,000)
Tangible Assets At The End 337,000,000 386,000,000 492,000,000
Assests Leased Out Under An Operating Lease [Member] | Accrued Depreciation [Member]      
Reconciliation Of Changes In Tangible Assets Abstract      
Tangible Assets At The Beginning 76,000,000 77,000,000 216,000,000
Changes In Tangible Assets Abstract      
Additions Tangible Assets 0 0 0
Retirements Tangible Assets 0 0 (21,000,000)
Acquisition Of Subsidiaries In The Year Tangible Assets 0 0 0
Disposals Of Entities In The Year Tangible Assets 0 0 (134,000,000)
Transfers Tangible Assets 0 0 0
Exchange differences and other tangible assets (2,000,000) (1,000,000) 16,000,000
Tangible Assets At The End 74,000,000 76,000,000 77,000,000
Assests Leased Out Under An Operating Lease [Member] | Impairment member      
Reconciliation Of Changes In Tangible Assets Abstract      
Tangible Assets At The Beginning 0 0 10,000,000
Changes In Tangible Assets Abstract      
Additions Tangible Assets 0 0 0
Retirements Tangible Assets 0 0 0
Acquisition Of Subsidiaries In The Year Tangible Assets 0 0 0
Disposals Of Entities In The Year Tangible Assets 0 0 (10,000,000)
Transfers Tangible Assets 0 0 0
Exchange differences and other tangible assets 0 0 0
Tangible Assets At The End 0 0 0
Assests Leased Out Under An Operating Lease [Member] | Carrying Amount Member      
Reconciliation Of Changes In Tangible Assets Abstract      
Tangible Assets At The Beginning 310,000,000 415,000,000 732,000,000
Changes In Tangible Assets Abstract      
Tangible Assets Beggining 310,000,000 415,000,000 732,000,000
Tangible Assets End 263,000,000 310,000,000 415,000,000
Tangible Assets At The End 263,000,000 310,000,000 415,000,000
Total Member | Gross carrying amount [Member]      
Reconciliation Of Changes In Tangible Assets Abstract      
Tangible Assets At The Beginning 12,910,000,000 13,072,000,000 15,594,000,000
Changes In Tangible Assets Abstract      
Additions Tangible Assets 4,175,000,000 938,000,000 776,000,000
Retirements Tangible Assets (433,000,000) (757,000,000) (518,000,000)
Acquisition Of Subsidiaries In The Year Tangible Assets 0 0 0
Disposals Of Entities In The Year Tangible Assets 0 0 (552,000,000)
Transfers Tangible Assets (88,000,000) (130,000,000) (1,214,000,000)
Exchange differences and other tangible assets 14,000,000 (213,000,000) (1,014,000,000)
Tangible Assets At The End 16,578,000,000 12,910,000,000 13,072,000,000
Total Member | Accrued Depreciation [Member]      
Reconciliation Of Changes In Tangible Assets Abstract      
Tangible Assets At The Beginning 5,437,000,000 5,546,000,000 5,856,000,000
Changes In Tangible Assets Abstract      
Additions Tangible Assets 979,000,000 594,000,000 693,000,000
Retirements Tangible Assets (296,000,000) (447,000,000) (289,000,000)
Acquisition Of Subsidiaries In The Year Tangible Assets 0 0 0
Disposals Of Entities In The Year Tangible Assets 0 (3,000,000) (134,000,000)
Transfers Tangible Assets (30,000,000) (55,000,000) (230,000,000)
Exchange differences and other tangible assets (23,000,000) (198,000,000) (350,000,000)
Tangible Assets At The End 6,067,000,000 5,437,000,000 5,546,000,000
Total Member | Impairment member      
Reconciliation Of Changes In Tangible Assets Abstract      
Tangible Assets At The Beginning 244,000,000 335,000,000 798,000,000
Changes In Tangible Assets Abstract      
Additions Tangible Assets 94,000,000 5,000,000 42,000,000
Retirements Tangible Assets (3,000,000) (27,000,000) (12,000,000)
Acquisition Of Subsidiaries In The Year Tangible Assets 0 0 0
Disposals Of Entities In The Year Tangible Assets 0 0 (10,000,000)
Transfers Tangible Assets 121,000,000 (80,000,000) (334,000,000)
Exchange differences and other tangible assets (13,000,000) 11,000,000 (149,000,000)
Tangible Assets At The End 443,000,000 244,000,000 335,000,000
Total Member | Carrying Amount Member      
Reconciliation Of Changes In Tangible Assets Abstract      
Tangible Assets At The Beginning 7,229,000,000 7,191,000,000 8,941,000,000
Changes In Tangible Assets Abstract      
Tangible Assets Beggining 7,229,000,000 7,191,000,000 8,941,000,000
Tangible Assets End 10,068,000,000 7,229,000,000 7,191,000,000
Tangible Assets At The End € 10,068,000,000 € 7,229,000,000 € 7,191,000,000
[1]

(*) The right to use is included at the date of implementation of IFRS 16 as of January 1, 2019. The right to use asset consists mainly of the rental of commercial real estate premises for central services and the network branches located in the countries where the Group operates whose average term is between 5 and 20 years. The clauses included in rental contracts correspond to a large extent to rental contracts under normal market conditions in the country where the property is rented (see Note 2.3). During 2019, there have been no significant changes in the right to use assets for leases.

[2]

(*) The right to use is included at the date of implementation of IFRS 16 as of January 1, 2019. The right to use asset consists mainly of the rental of commercial real estate premises for central services and the network branches located in the countries where the Group operates whose average term is between 5 and 20 years. The clauses included in rental contracts correspond to a large extent to rental contracts under normal market conditions in the country where the property is rented (see Note 2.3). During 2019, there have been no significant changes in the right to use assets for leases.

[3]

(*) The right to use is included at the date of implementation of IFRS 16 as of January 1, 2019. The right to use asset consists mainly of the rental of commercial real estate premises for central services and the network branches located in the countries where the Group operates whose average term is between 5 and 20 years. The clauses included in rental contracts correspond to a large extent to rental contracts under normal market conditions in the country where the property is rented (see Note 2.3). During 2019, there have been no significant changes in the right to use assets for leases.

[4]

(*) The right to use is included at the date of implementation of IFRS 16 as of January 1, 2019. The right to use asset consists mainly of the rental of commercial real estate premises for central services and the network branches located in the countries where the Group operates whose average term is between 5 and 20 years. The clauses included in rental contracts correspond to a large extent to rental contracts under normal market conditions in the country where the property is rented (see Note 2.3). During 2019, there have been no significant changes in the right to use assets for leases.