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Note 13 - Financial assets at amortised cost- Loans and advances to customers (Details) - Customers [Member] - EUR (€) | Jun. 30, 2020 | Dec. 31, 2019
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On demand [Member] |  |
Disclosure Of Loans And Receivables To Customers Line Items |  |
Loans And Receivables | € 2,844,000,000 | € 3,050,000,000
Credit Card Debt [Member] |  |
Disclosure Of Loans And Receivables To Customers Line Items |  |
Loans And Receivables | 13,283,000,000 | 16,354,000,000
Trade Receivables [Member] |  |
Disclosure Of Loans And Receivables To Customers Line Items |  |
Loans And Receivables | 14,142,000,000 | 17,276,000,000
FinancialLeaseMember [Member] |  |
Disclosure Of Loans And Receivables To Customers Line Items |  |
Loans And Receivables | 8,113,000,000 | 8,711,000,000
Repurchase Agreements [Member] |  |
Disclosure Of Loans And Receivables To Customers Line Items |  |
Loans And Receivables | 947,000,000 | 26,000,000
Other Term Loans [Member] |  |
Disclosure Of Loans And Receivables To Customers Line Items |  |
Loans And Receivables | 342,180,000,000 | 332,160,000,000
Advances That Are Not Loans [Member] |  |
Disclosure Of Loans And Receivables To Customers Line Items |  |
Loans And Receivables | 5,704,000,000 | 4,784,000,000
Total |  |
Disclosure Of Loans And Receivables To Customers Line Items |  |
Loans And Receivables | € 387,212,000,000 | € 382,360,000,000

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- Definition The amount of non-derivative financial assets with fixed or determinable payments that are not quoted in an active market, other than: (a) those that the entity intends to sell immediately or in the near term, which shall be classified as held for trading, and those that the entity, upon initial recognition, designates as at fair value through profit or loss; (b) those that the entity, upon initial recognition, designates as available for sale; or (c) those for which the holder may not recover substantially all of its initial investment, other than because of credit deterioration, which shall be classified as available for sale. An interest acquired in a pool of assets that are not loans or receivables (for example, an interest in a mutual fund or a similar fund) is not a loan or receivable. [Refer: Derivative financial assets] + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Note Expiry date 2021-01-01 -Name IFRS -Number 7 -IssueDate 2019-01-01 -Paragraph 8 -Subparagraph c -URI http://eifrs.ifrs.org/eifrs/xifrs-link?type=IFRS&num=7&code=ifrs-tx-2017-en-b&anchor=para_8_c&doctype=Standard&book=b -URIDate 2019-03-27 + Details
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