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Note 35 - Fee and commission income and expenses - Fee And Commission Income (Details) - EUR (€)
 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Fee And Commission Income Expenses    
Bills receivables € 17,000,000 € 19,000,000
Demand Accounts 265,000,000 232,000,000
Credit and Debit Cards 1,123,000,000 1,538,000,000
Checks 71,000,000 100,000,000
Transfers and other payment orders Income 368,000,000 393,000,000
Insurance product commissions 76,000,000 90,000,000
Loans Granted Pledges 69,000,000 60,000,000
Other Pledges And Financial Guarantees 185,000,000 196,000,000
Asset Management 582,000,000 511,000,000
Securities fees 199,000,000 158,000,000
Custody securities 73,000,000 59,000,000
Other fee and commission income 297,000,000 303,000,000
Total Fee And commission income (Income Statement) € 3,325,000,000 € 3,661,000,000