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Note 35 - Fee and commission income and expenses - Fee And Commission Expense (Details) - EUR (€)
 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Fee And Commission Income Expenses    
DemandAccountsExpenses € 11,000,000 € 18,000,000
Credit and debit cards 621,000,000 798,000,000
Transfers and other payment orders Expenses 83,000,000 65,000,000
Commissions for selling insurance 25,000,000 26,000,000
SecuritiesAdministrationAndCustody 25,000,000 16,000,000
Other fee and commissions 259,000,000 268,000,000
Total Fee and commission expense (Income Statement) € (1,024,000,000) € (1,191,000,000)