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Note 38 - Insurance and reinsurance contracts income and expenses - Other operating income and expenses on insurance and reinsurance contracts (Details) - EUR (€)
6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Insurance and Reinsurance Contracts Income and Expenses    
Income on insurance and reinsurance contracts (Income Statement) € 1,307,000,000 € 1,547,000,000
Expenses on insurance and reinsurance contracts (Income Statement) (765,000,000) (983,000,000)
Total Net Income Arising from Insurance and Reinsurance Contracts € 542,000,000 € 565,000,000