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Note 44 - Administration Costs (Tables)

12 Months Ended

Dec. 31, 2020

Classes Of Employee Benefits Expense

Personnel Expenses Breakdown

Personnel expense (Millions of Euros)
	Notes	2020	2019	2018
Wages and salaries		3.610	4.103	4.031
Social security costs		671	725	670
Defined contribution plan expense	25	72	95	72
Defined benefit plan expense	25	49	49	58
Other personnel expense		293	379	373
Total		4.695	5.351	5.205

Other Administrative Expenses

Other administrative expense (Millions of Euros)
		2020	2019	2018
Technology and systems		1.088	1.060	1.000
Communications		172	181	193
Advertising		186	250	265
Property, fixtures and materials		404	477	865
Taxes other than income tax		344	378	395
Surveillance and cash courier services		161	188	177
Other expense		749	885	921
Total		3.105	3.418	3.816