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Statement of comprehensive income, profit or loss, by function of expense (Statement) - EUR (€)
€ in Millions
 12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Profit or loss [abstract]      
Interest income € 23,015 € 22,389 € 27,762
Interest expense (8,329) (7,797) (11,972)
Interest income (expense) 14,686 14,592 15,789
Dividend income 176 137 153
Share of profit (loss) of associates and joint ventures accounted for using equity method 1 (39) (42)
Fee and commission income 6,997 5,980 6,786
Fee and commission expense (2,232) (1,857) (2,284)
Gains or losses on derecognition of financial assets and liabilities not measured at fair value through profit or loss net 134 139 186
Gains or losses on financial liabilities and liabilities held for trading net 341 777 419
Gains (losses) on financial assets at fair value through profit or loss, mandatorily measured at fair value 432 208 143
Gains or losses on financial assets and liabilities designated at fair value through profit or loss net 335 56 (98)
Gains (losses) on hedging instrument, fair value hedges (214) 7 55
Gains (losses) on exchange differences on translation, net of tax 883 359 581
Miscellaneous other operating income 661 492 639
Miscellaneous other operating expense 2,041 1,662 1,943
Income arising from insurance contracts 2,593 2,497 2,890
Expense arising from insurance contracts (1,685) (1,520) (1,751)
Gross profit 21,066 20,166 21,522
Administrative expenses 8,296 7,799 8,769
Employee benefits expense (5,046) (4,695) (5,351)
Other expense, by function 3,249 3,105 3,418
Depreciation and amortisation expense (1,234) (1,288) (1,386)
Provision or reversal of provisions (1,018) (746) (614)
Impairment loss on financial assets 3,034 5,179 3,552
Impairment financial assets measured at cost (3,017) (5,160) (3,470)
Impairment Financial Assets Measured At Fair Value Through Other Comprehensive Income (17) (19) (82)
Profit (loss) from operating activities 7,484 5,153 7,202
Impairment or reversal of impairment investments in subsidiaries joint ventures and associates 0 (190) (46)
Impairment or reversal of impairment on non financial assets (221) (153) (128)
Impairment tangible assets (161) (125) (94)
Impairment loss recognised in profit or loss, intangible assets other than goodwill (19) (19) (12)
Other impairment non financial assets (41) (9) (23)
Gains(losses) on derecognized of non financial assets and subsidiaries net 24 (7) (5)
Negative goodwill recognised in profit and loss 0 0 0
Profit or loss from non current assets and disposal groups classified as held for sale not qualifying as discontinued operations (40) 444 23
Profit (loss) before tax 7,247 5,248 7,046
Tax expense (income) (1,909) (1,459) (1,943)
Profit (loss) from continuing operations 5,338 3,789 5,103
Profit (loss) from discontinued operations 280 (1,729) (758)
Profit (loss) 5,618 2,060 4,345
Profit (loss), attributable to non-controlling interests 965 756 833
Profit (loss), attributable to owners of parent € 4,653 € 1,305 € 3,512
Basic earnings (loss) per share € 0.67 € 0.14 € 0.47
Basic earnings (loss) per share from continuing operations 0.63 0.40 0.58
Diluted earnings (loss) per share from continuing operations 0.63 0.40 0.58
Basic earnings (loss) per share from discontinued operations 0.04 (0.26) (0.11)
Diluted earnings (loss) per share from discontinued operations € 0.04 € (0.26) € (0.11)