v2.4.0.6
Segment Information
 9 Months Ended
Sep. 30, 2012
Segment Information

(12) Segment Information

The Company manages its business in two operating segments – core business intelligence software and services, and other. The operating segment “other” consists of the Company’s Angel.com business, which provides cloud-based customer experience management (CEM) solutions, including interactive voice response and contact center solutions. The following table presents total revenues, gross profit, and long-lived assets, excluding long-term deferred tax assets, (in thousands) according to geographic region:

 

     Core Business Intelligence Software and Services      Other         
Geographic regions:    Domestic      EMEA      Other Regions      Domestic      Consolidated  

Three months ended September 30, 2012

               

Total revenues

    $ 77,321       $ 43,728       $ 15,031       $ 7,150       $ 143,230   

Gross profit

      55,619         33,693         11,921         4,512         105,745   

Long-lived assets

      97,778         9,603         6,858         3,956         118,195   

Three months ended September 30, 2011

               

Total revenues

    $ 78,469       $ 43,401       $ 13,953       $ 5,881       $ 141,704   

Gross profit

      58,070         33,208         10,783         2,979         105,040   

Long-lived assets

      86,274         8,152         4,635         3,431         102,492   

Nine months ended September 30, 2012

               

Total revenues

    $ 237,428       $ 127,624       $ 44,686       $ 20,415       $ 430,153   

Gross profit

      173,845         96,085         35,171         11,942         317,043   

Long-lived assets

      97,778         9,603         6,858         3,956         118,195   

Nine months ended September 30, 2011

               

Total revenues

    $ 215,777       $ 126,582       $ 40,840       $ 18,685       $ 401,884   

Gross profit

      158,170         97,034         32,096         10,216         297,516   

Long-lived assets

      86,274         8,152         4,635         3,431         102,492   

The domestic region consists of the United States and Canada. The EMEA region includes operations in Europe, the Middle East, and Africa. The other regions include all other foreign countries, generally comprising Latin America and the Asia Pacific region. For the three months ended September 30, 2012, no individual foreign country other than Germany accounted for 10% or more of total consolidated revenues. For the nine months ended September 30, 2012, no individual foreign country accounted for 10% or more of total consolidated revenues. For the three and nine months ended September 30, 2011, no individual foreign country accounted for 10% or more of total consolidated revenues.

For the three and nine months ended September 30, 2012 and 2011, no individual customer accounted for 10% or more of total consolidated revenues.

As of September 30, 2012 and 2011, no individual foreign country accounted for 10% or more of total consolidated assets.