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CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Thousands
 3 Months Ended 9 Months Ended
Sep. 30, 2015
Sep. 30, 2014
Sep. 30, 2015
Sep. 30, 2014
Revenues:        
Product licenses $ 27,511 $ 33,969 $ 77,634 $ 91,208
Subscription services 6,546 5,993 20,285 16,317
Total product licenses and subscription services 34,057 39,962 97,919 107,525
Product support 71,392 75,019 211,444 221,069
Other services 24,087 36,221 76,984 102,365
Total revenues 129,536 151,202 386,347 430,959
Cost of revenues:        
Product licenses 2,680 1,542 5,895 5,456
Subscription services 3,075 4,502 9,800 13,829
Total product licenses and subscription services 5,755 6,044 15,695 19,285
Product support 3,174 3,695 9,734 10,713
Other services 15,755 25,214 52,265 73,577
Total cost of revenues 24,684 34,953 77,694 103,575
Gross profit 104,852 116,249 308,653 327,384
Operating expenses:        
Sales and marketing 36,403 58,195 109,142 178,028
Research and development 17,789 28,659 48,051 89,469
General and administrative 19,843 24,811 63,071 76,376
Restructuring costs 86 11,578 261 11,578
Total operating expenses 74,121 123,243 220,525 355,451
Income (loss) from operations 30,731 (6,994) 88,128 (28,067)
Interest income, net 116 53 129 133
Other income, net 766 4,928 2,601 3,336
Income (loss) before income taxes 31,613 (2,013) 90,858 (24,598)
Provision for (benefit from) income taxes 7,720 (1,168) 24,038 (6,934)
Net income (loss) $ 23,893 $ (845) $ 66,820 $ (17,664)
Basic earnings (loss) per share [1] $ 2.10 $ (0.07) $ 5.89 $ (1.56)
Weighted average shares outstanding used in computing basic earnings (loss) per share 11,365 11,301 11,345 11,301
Diluted earnings (loss) per share [1] $ 2.06 $ (0.07) $ 5.80 $ (1.56)
Weighted average shares outstanding used in computing diluted earnings (loss) per share 11,589 11,301 11,521 11,301
[1] Basic and fully diluted earnings (loss) per share for class A and class B common stock are the same.