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CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) shares in Thousands, $ in Thousands | 12 Months Ended
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Dec. 31, 2015 | Dec. 31, 2014 | Dec. 31, 2013
Revenues: |  |  |  |  |  |
Product licenses |  | $ 119,143 |  | $ 125,952 |  | $ 147,879
Subscription services |  | 27,839 |  | 22,322 |  | 12,246
Total product licenses and subscription services |  | 146,982 |  | 148,274 |  | 160,125
Product support |  | 281,740 |  | 295,703 |  | 277,509
Other services |  | 101,147 |  | 135,853 |  | 138,254
Total revenues |  | 529,869 |  | 579,830 |  | 575,888
Cost of revenues: |  |  |  |  |  |
Product licenses |  | 8,118 |  | 6,957 |  | 6,606
Subscription services |  | 13,051 |  | 17,560 |  | 15,636
Total product licenses and subscription services |  | 21,169 |  | 24,517 |  | 22,242
Product support |  | 12,748 |  | 14,241 |  | 16,617
Other services |  | 67,191 |  | 96,452 |  | 99,710
Total cost of revenues |  | 101,108 |  | 135,210 |  | 138,569
Gross profit |  | 428,761 |  | 444,620 |  | 437,319
Operating expenses: |  |  |  |  |  |
Sales and marketing |  | 148,522 |  | 225,086 |  | 215,089
Research and development |  | 65,206 |  | 103,355 |  | 98,056
General and administrative |  | 80,732 |  | 96,343 |  | 104,734
Restructuring costs |  | 279 |  | 14,732 |  | 0
Total operating expenses |  | 294,739 |  | 439,516 |  | 417,879
Income from continuing operations |  | 134,022 |  | 5,104 |  | 19,440
Interest income, net |  | 284 |  | 162 |  | 497
Other income (expense), net |  | 3,558 |  | 5,785 |  | (3,186)
Income from continuing operations before income taxes |  | 137,864 |  | 11,051 |  | 16,751
Provision for (benefit from) income taxes |  | 31,933 |  | 6,016 |  | (9,799)
Income from continuing operations, net of tax |  | 105,931 |  | 5,035 |  | 26,550
Discontinued operations: |  |  |  |  |  |
Gain from sale of discontinued operations, net of tax provision |  | 0 |  | 0 |  | 57,377
Loss from discontinued operations, net of tax benefit |  | 0 |  | 0 |  | (595)
Discontinued operations, net of tax |  | 0 |  | 0 |  | 56,782
Net (loss) income |  | $ 105,931 |  | $ 5,035 |  | $ 83,332
Basic earnings per share |  |  |  |  |  |
From continuing operations |  | $ 9.33 |  | $ 0.45 |  | $ 2.35
From discontinued operations |  | 0.00 |  | 0.00 |  | 5.02
Basic earnings per share | [1] | $ 9.33 | [2] | $ 0.45 | [2] | $ 7.37
Weighted average shares outstanding used in computing basic earnings per share |  | 11,355 |  | 11,301 |  | 11,300
Diluted earnings per share |  |  |  |  |  |
From continuing operations |  | $ 9.18 |  | $ 0.44 |  | $ 2.35
From discontinued operations |  | 0.00 |  | 0.00 |  | 5.02
Diluted earnings per share | [1] | $ 9.18 | [2] | $ 0.44 | [2] | $ 7.37
Weighted average shares outstanding used in computing diluted earnings per share |  | 11,539 |  | 11,356 |  | 11,301
[1] | Basic and fully diluted earnings per share for class A and class B common stock are the same.
[2] | The sum of the basic and diluted earnings (loss) per share for the four quarters may differ from annual earnings (loss) per share as the weighted-average shares outstanding are computed independently for each of the quarters presented.

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