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CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2016
Jun. 30, 2015
Jun. 30, 2016
Jun. 30, 2015
Revenues:        
Product licenses $ 23,459 $ 29,366 $ 45,858 $ 50,123
Subscription services 7,782 7,074 15,136 13,739
Total product licenses and subscription services 31,241 36,440 60,994 63,862
Product support 71,451 70,747 139,948 140,052
Other services 20,450 25,753 41,215 52,897
Total revenues 123,142 132,940 242,157 256,811
Cost of revenues:        
Product licenses 2,322 1,906 4,458 3,215
Subscription services 3,356 3,346 6,448 6,725
Total product licenses and subscription services 5,678 5,252 10,906 9,940
Product support 3,687 3,224 6,960 6,560
Other services 14,736 17,436 29,058 36,510
Total cost of revenues 24,101 25,912 46,924 53,010
Gross profit 99,041 107,028 195,233 203,801
Operating expenses:        
Sales and marketing 37,702 36,219 74,279 72,739
Research and development 19,160 14,864 36,735 30,262
General and administrative 21,092 21,103 43,311 43,228
Restructuring costs 8 90 33 175
Total operating expenses 77,962 72,276 154,358 146,404
Income from operations 21,079 34,752 40,875 57,397
Interest income, net 539 11 942 13
Other income (expense), net 1,755 (2,915) 87 1,835
Income before income taxes 23,373 31,848 41,904 59,245
Provision for income taxes 4,489 9,381 8,748 16,318
Net income (loss) $ 18,884 $ 22,467 $ 33,156 $ 42,927
Basic earnings per share [1] $ 1.65 $ 1.98 $ 2.90 $ 3.79
Weighted average shares outstanding used in computing basic earnings per share 11,428 11,349 11,418 11,335
Diluted earnings per share [1] $ 1.64 $ 1.95 $ 2.88 $ 3.74
Weighted average shares outstanding used in computing diluted earnings per share 11,523 11,510 11,499 11,482
[1] Basic and fully diluted earnings per share for class A and class B common stock are the same.