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Asset Quality (Tables) | 12 Months Ended
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Dec. 31, 2019
Asset Quality [Abstract] |
Analysis of Loan Portfolio | Table 39: Analysis of Loan Portfolio (a)
|  | Accruing |  |  |  |  |  |  |  |  |
Dollars in millions |  | Current or Less Than 30 Days Past Due |  |  | 30-59 Days Past Due |  |  | 60-89 Days Past Due |  |  | 90 Days Or More Past Due |  |  | Total Past Due (b) |  |  |  | Nonperforming Loans |  |  | Fair Value Option Nonaccrual Loans (c) |  |  | Purchased Impaired Loans |  |  | Total Loans (d) |
December 31, 2019 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial Lending |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial |  | $ | 124,695 |  |  | $ | 102 |  |  | $ | 30 |  |  | $ | 85 |  |  | $ | 217 |  |  |  | $ | 425 |  |  |  |  |  |  | $ | 125,337 |
Commercial real estate |  | 28,061 |  |  | 4 |  |  | 1 |  |  |  |  | 5 |  |  |  | 44 |  |  |  |  |  |  | 28,110 |
Equipment lease financing |  | 7,069 |  |  | 49 |  |  | 5 |  |  |  |  | 54 |  |  |  | 32 |  |  |  |  |  |  | 7,155 |
Total commercial lending |  | 159,825 |  |  | 155 |  |  | 36 |  |  | 85 |  |  | 276 |  |  |  | 501 |  |  |  |  |  |  |  |  | 160,602 |
Consumer Lending |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Home equity |  | 23,791 |  |  | 58 |  |  | 24 |  |  |  |  | 82 |  |  |  | 669 |  |  |  |  | $ | 543 |  |  | 25,085 |
Residential real estate |  | 19,640 |  |  | 140 |  |  | 69 |  |  | 315 |  |  | 524 |  | (b) |  | 315 |  |  | $ | 166 |  |  | 1,176 |  |  | 21,821 |
Automobile |  | 16,376 |  |  | 178 |  |  | 47 |  |  | 18 |  |  | 243 |  |  |  | 135 |  |  |  |  |  |  | 16,754 |
Credit card |  | 7,133 |  |  | 60 |  |  | 37 |  |  | 67 |  |  | 164 |  |  |  | 11 |  |  |  |  |  |  | 7,308 |
Education |  | 3,156 |  |  | 55 |  |  | 34 |  |  | 91 |  |  | 180 |  | (b) |  |  |  |  |  |  |  | 3,336 |
Other consumer |  | 4,898 |  |  | 15 |  |  | 11 |  |  | 9 |  |  | 35 |  |  |  | 4 |  |  |  |  |  |  | 4,937 |
Total consumer lending |  | 74,994 |  |  | 506 |  |  | 222 |  |  | 500 |  |  | 1,228 |  |  |  | 1,134 |  |  | 166 |  |  | 1,719 |  |  | 79,241 |
Total |  | $ | 234,819 |  |  | $ | 661 |  |  | $ | 258 |  |  | $ | 585 |  |  | $ | 1,504 |  |  |  | $ | 1,635 |  |  | $ | 166 |  |  | $ | 1,719 |  |  | $ | 239,843 |
Percentage of total loans |  | 97.90 | % |  | .28 | % |  | .11 | % |  | .24 | % |  | .63 | % |  |  | .68 | % |  | .07 | % |  | .72 | % |  | 100.00 | %
December 31, 2018 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial Lending |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial |  | $ | 116,300 |  |  | $ | 82 |  |  | $ | 54 |  |  | $ | 52 |  |  | $ | 188 |  |  |  | $ | 346 |  |  |  |  |  |  | $ | 116,834 |
Commercial real estate |  | 28,056 |  |  | 6 |  |  | 3 |  |  |  |  | 9 |  |  |  | 75 |  |  |  |  |  |  | 28,140 |
Equipment lease financing |  | 7,229 |  |  | 56 |  |  | 12 |  |  |  |  | 68 |  |  |  | 11 |  |  |  |  |  |  | 7,308 |
Total commercial lending |  | 151,585 |  |  | 144 |  |  | 69 |  |  | 52 |  |  | 265 |  |  |  | 432 |  |  |  |  |  |  |  |  | 152,282 |
Consumer Lending |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Home equity |  | 24,556 |  |  | 66 |  |  | 25 |  |  |  |  | 91 |  |  |  | 797 |  |  |  |  | $ | 679 |  |  | 26,123 |
Residential real estate |  | 16,216 |  |  | 135 |  |  | 73 |  |  | 363 |  |  | 571 |  | (b) |  | 350 |  |  | $ | 182 |  |  | 1,338 |  |  | 18,657 |
Automobile |  | 14,165 |  |  | 113 |  |  | 29 |  |  | 12 |  |  | 154 |  |  |  | 100 |  |  |  |  |  |  | 14,419 |
Credit card |  | 6,222 |  |  | 46 |  |  | 29 |  |  | 53 |  |  | 128 |  |  |  | 7 |  |  |  |  |  |  | 6,357 |
Education |  | 3,571 |  |  | 69 |  |  | 41 |  |  | 141 |  |  | 251 |  | (b) |  |  |  |  |  |  |  | 3,822 |
Other consumer |  | 4,552 |  |  | 12 |  |  | 5 |  |  | 8 |  |  | 25 |  |  |  | 8 |  |  |  |  |  |  | 4,585 |
Total consumer lending |  | 69,282 |  |  | 441 |  |  | 202 |  |  | 577 |  |  | 1,220 |  |  |  | 1,262 |  |  | 182 |  |  | 2,017 |  |  | 73,963 |
Total |  | $ | 220,867 |  |  | $ | 585 |  |  | $ | 271 |  |  | $ | 629 |  |  | $ | 1,485 |  |  |  | $ | 1,694 |  |  | $ | 182 |  |  | $ | 2,017 |  |  | $ | 226,245 |
Percentage of total loans |  | 97.62 | % |  | .26 | % |  | .12 | % |  | .28 | % |  | .66 | % |  |  | .75 | % |  | .08 | % |  | .89 | % |  | 100.00 | %
(a) | Amounts in table represent recorded investment and exclude loans held for sale. Recorded investment does not include any associated valuation allowance.
(b) | Past due loan amounts exclude purchased impaired loans, even if contractually past due (or if we do not expect to receive payment in full based on the original contractual terms), as we are currently accreting interest income over the expected life of the loans. Past due loan amounts include government insured or guaranteed Residential real estate loans totaling $.4 billion and $.5 billion at December 31, 2019 and 2018, respectively, and Education loans totaling $.2 billion at both December 31, 2019 and 2018.
(c) | Consumer loans accounted for under the fair value option for which we do not expect to collect substantially all principal and interest are subject to nonaccrual accounting and classification upon meeting any of our nonaccrual policies. Given that these loans are not accounted for at amortized cost, these loans have been excluded from the nonperforming loan population.
(d) Net of unearned income, unamortized deferred fees and costs on originated loans, and premiums or discounts on purchased loans totaling $1.1 billion and $1.2 billion December 31, 2019 and 2018, respectively.
Nonperforming Assets | Table 40: Nonperforming Assets
Dollars in millions |  | December 31 2019 |  |  | December 31 2018 |  |
Nonperforming loans |  |  |  |  |
Total commercial lending |  | $ | 501 |  |  | $ | 432 |  |
Total consumer lending (a) |  | 1,134 |  |  | 1,262 |  |
Total nonperforming loans |  | 1,635 |  |  | 1,694 |  |
OREO and foreclosed assets |  | 117 |  |  | 114 |  |
Total nonperforming assets |  | $ | 1,752 |  |  | $ | 1,808 |  |
Nonperforming loans to total loans |  | .68 | % |  | .75 | % |
Nonperforming assets to total loans, OREO and foreclosed assets |  | .73 | % |  | .80 | % |
Nonperforming assets to total assets |  | .43 | % |  | .47 | % |
Interest on nonperforming loans (b) |  |  |  |  |
Computed on original terms |  | $ | 124 |  |  | $ | 123 |  |
Recognized prior to nonperforming status |  | $ | 17 |  |  | $ | 17 |  |
(a) | Excludes most unsecured consumer loans and lines of credit, which are charged off after 120 to 180 days past due and are not placed on nonperforming status.
(b) Amounts are for the year ended.
Commercial Lending Asset Quality Indicators | Table 41: Commercial Lending Asset Quality Indicators (a)
In millions |  | Pass Rated |  | Criticized |  | Total Loans
December 31, 2019 |  |  |  |  |  |
Commercial |  | $ | 119,761 |  |  | $ | 5,576 |  |  | $ | 125,337 |
Commercial real estate |  | 27,424 |  |  | 686 |  |  | 28,110 |
Equipment lease financing |  | 6,891 |  |  | 264 |  |  | 7,155 |
Total commercial lending |  | $ | 154,076 |  |  | $ | 6,526 |  |  | $ | 160,602 |
December 31, 2018 |  |  |  |  |  |
Commercial |  | $ | 111,276 |  |  | $ | 5,558 |  |  | $ | 116,834 |
Commercial real estate |  | 27,682 |  |  | 458 |  |  | 28,140 |
Equipment lease financing |  | 7,180 |  |  | 128 |  |  | 7,308 |
Total commercial lending |  | $ | 146,138 |  |  | $ | 6,144 |  |  | $ | 152,282 |
(a) Loans are classified as Pass Rated and Criticized based on the regulatory classification definitions. The Criticized classification includes loans that were rated special mention, substandard or doubtful as of December 31, 2019 and 2018. We use PD and LGD to rate loans in the commercial lending portfolio.
Home Equity and Residential Real Estate Asset Quality Indicators | Table 42: Asset Quality Indicators for Home Equity and Residential Real Estate Loans
| December 31, 2019 | December 31, 2018
| Home equity |  | Residential real estate |  | Home equity |  | Residential real estate |
In millions
Current estimated LTV ratios |  |  |  |
Greater than or equal to 125% | $ | 366 |  | $ | 112 |  | $ | 461 |  | $ | 116 |
Greater than or equal to 100% to less than 125% | 877 |  | 221 |  | 1,020 |  | 255 |
Greater than or equal to 90% to less than 100% | 1,047 |  | 340 |  | 1,174 |  | 335 |
Less than 90% | 22,068 |  | 19,305 |  | 22,644 |  | 15,922 |
No LTV ratio available | 184 |  | 83 |  | 145 |  | 6 |
Government insured or guaranteed loans |  | 584 |  |  | 685 |
Purchased impaired loans | 543 |  | 1,176 |  | 679 |  | 1,338 |
Total loans | $ | 25,085 |  | $ | 21,821 |  | $ | 26,123 |  | $ | 18,657 |
Updated FICO Scores |  |  |  |  |
Greater than 660 | $ | 22,245 |  | $ | 19,341 |  | $ | 22,996 |  | $ | 15,956 |
Less than or equal to 660 | 2,019 |  | 569 |  | 2,210 |  | 585 |
No FICO score available | 278 |  | 151 |  | 238 |  | 93 |
Government insured or guaranteed loans |  | 584 |  |  | 685 |
Purchased impaired loans | 543 |  | 1,176 |  | 679 |  | 1,338 |
Total loans | $ | 25,085 |  | $ | 21,821 |  | $ | 26,123 |  | $ | 18,657 |
Asset Quality Indicators for Automobile, Credit Card, Education and Other Consumer Loans | Table 43: Asset Quality Indicators for Automobile, Credit Card, Education and Other Consumer Loans
Dollars in millions |  | Automobile | Credit Card | Education | Other Consumer
December 31, 2019 |  |  |  |  |
FICO score greater than 719 |  | $ | 9,232 |  | $ | 3,867 |  | $ | 1,139 |  | $ | 1,421 |
650 to 719 |  | 4,577 |  | 2,326 |  | 197 |  | 843 |
620 to 649 |  | 1,001 |  | 419 |  | 25 |  | 132 |
Less than 620 |  | 1,603 |  | 544 |  | 27 |  | 143 |
No FICO score available or required (a) |  | 341 |  | 152 |  | 15 |  | 27 |
Total loans using FICO credit metric |  | 16,754 |  | 7,308 |  | 1,403 |  | 2,566 |
Consumer loans using other internal credit metrics |  |  |  | 1,933 |  | 2,371 |
Total loans |  | $ | 16,754 |  | $ | 7,308 |  | $ | 3,336 |  | $ | 4,937 |
Weighted-average updated FICO score (b) |  | 726 |  | 724 |  | 773 |  | 727 |
December 31, 2018 |  |  |  |  |
FICO score greater than 719 |  | $ | 7,740 |  | $ | 3,809 |  | $ | 1,240 |  | $ | 1,280 |
650 to 719 |  | 4,365 |  | 1,759 |  | 194 |  | 641 |
620 to 649 |  | 1,007 |  | 280 |  | 26 |  | 106 |
Less than 620 |  | 1,027 |  | 332 |  | 24 |  | 105 |
No FICO score available or required (a) |  | 280 |  | 177 |  | 57 |  | 25 |
Total loans using FICO credit metric |  | 14,419 |  | 6,357 |  | 1,541 |  | 2,157 |
Consumer loans using other internal credit metrics |  |  |  | 2,281 |  | 2,428 |
Total loans |  | $ | 14,419 |  | $ | 6,357 |  | $ | 3,822 |  | $ | 4,585 |
Weighted-average updated FICO score (b) |  | 726 |  | 733 |  | 774 |  | 732 |
(a) | Loans with no FICO score available or required generally refers to new accounts issued to borrowers with limited credit history, accounts for which we cannot obtain an updated FICO score (e.g., recent profile changes), cards issued with a business name and/or cards secured by collateral. Management proactively assesses the risk and size of this loan category and, when necessary, takes actions to mitigate the credit risk.
(b) | Weighted-average updated FICO score excludes accounts with no FICO score available or required.
Financial Impact and TDRs by Concession Type | Table 44: Financial Impact and TDRs by Concession Type (a)
|  | Number of Loans |  |  |  | Pre-TDR Recorded Investment (b) |  |  |  | Post-TDR Recorded Investment (c)
During the year ended December 31, 2019 Dollars in millions |  |  | Principal Forgiveness |  |  | Rate Reduction |  |  | Other |  |  |  | Total |
Total commercial lending |  | 75 |  |  |  | $ | 278 |  |  |  |  |  | $ | 11 |  |  | $ | 241 |  |  |  | $ | 252 |
Total consumer lending |  | 14,548 |  |  |  | 172 |  |  |  |  |  | 97 |  |  | 64 |  |  |  | 161 |
Total TDRs |  | 14,623 |  |  |  | $ | 450 |  |  |  |  |  |  | $ | 108 |  |  | $ | 305 |  |  |  | $ | 413 |
During the year ended December 31, 2018 Dollars in millions |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Total commercial lending |  | 85 |  |  |  | $ | 272 |  |  |  | $ | 2 |  |  | $ | 67 |  |  | $ | 179 |  |  |  | $ | 248 |
Total consumer lending |  | 12,096 |  |  |  | 163 |  |  |  | 1 |  |  | 86 |  |  | 63 |  |  |  | 150 |
Total TDRs |  | 12,181 |  |  |  | $ | 435 |  |  |  | $ | 3 |  |  | $ | 153 |  |  | $ | 242 |  |  |  | $ | 398 |
During the year ended December 31, 2017 Dollars in millions |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Total commercial lending |  | 120 |  |  |  | $ | 293 |  |  |  | $ | 18 |  |  | $ | 7 |  |  | $ | 227 |  |  |  | $ | 252 |
Total consumer lending |  | 11,993 |  |  |  | 248 |  |  |  |  |  |  | 146 |  |  | 97 |  |  |  | 243 |
Total TDRs |  | 12,113 |  |  |  | $ | 541 |  |  |  | $ | 18 |  |  | $ | 153 |  |  | $ | 324 |  |  |  | $ | 495 |
(a) | Impact of partial charge-offs at TDR date are included in this table.
(b) | Represents the recorded investment of the loans as of the quarter end prior to TDR designation, and excludes immaterial amounts of accrued interest receivable.
(c) Represents the recorded investment of the TDRs as of the end of the quarter in which the TDR occurs, and excludes immaterial amounts of accrued interest receivable.
Impaired Loans | Table 45: Impaired Loans
In millions |  | Unpaid Principal Balance |  |  | Recorded Investment |  |  | Associated Allowance |  |  | Average Recorded Investment (a) |
December 31, 2019 |  |  |  |  |  |  |  |
Impaired loans with an associated allowance |  |  |  |  |  |  |  |
Total commercial lending |  | $ | 527 |  |  | $ | 386 |  |  | $ | 98 |  |  | $ | 371 |
Total consumer lending |  | 702 |  |  | 668 |  |  | 93 |  |  | 753 |
Total impaired loans with an associated allowance |  | 1,229 |  |  | 1,054 |  |  | 191 |  |  | 1,124 |
Impaired loans without an associated allowance |  |  |  |  |  |  |  |
Total commercial lending |  | 228 |  |  | 195 |  |  |  |  | 276 |
Total consumer lending |  | 1,022 |  |  | 635 |  |  |  |  | 623 |
Total impaired loans without an associated allowance |  | 1,250 |  |  | 830 |  |  |  |  |  | 899 |
Total impaired loans |  | $ | 2,479 |  |  | $ | 1,884 |  |  | $ | 191 |  |  | $ | 2,023 |
December 31, 2018 |  |  |  |  |  |  |  |
Impaired loans with an associated allowance |  |  |  |  |  |  |  |
Total commercial lending |  | $ | 440 |  |  | $ | 315 |  |  | $ | 73 |  |  | $ | 349 |
Total consumer lending |  | 863 |  |  | 817 |  |  | 136 |  |  | 904 |
Total impaired loans with an associated allowance |  | 1,303 |  |  | 1,132 |  |  | 209 |  |  | 1,253 |
Impaired loans without an associated allowance |  |  |  |  |  |  |  |
Total commercial lending |  | 413 |  |  | 326 |  |  |  |  | 294 |
Total consumer lending |  | 1,042 |  |  | 625 |  |  |  |  |  | 645 |
Total impaired loans without an associated allowance |  | 1,455 |  |  | 951 |  |  |  |  |  | 939 |
Total impaired loans |  | $ | 2,758 |  |  | $ | 2,083 |  |  | $ | 209 |  |  | $ | 2,192 |
(a) Average recorded investment is for the years ended December 31, 2019 and 2018.

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