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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, DC 20549
______________________________________
FORM 10-Q
______________________________________

☒ | QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended September 30, 2021
or

☐ | TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from to
Commission file number 001-09718
The PNC Financial Services Group, Inc.
(Exact name of registrant as specified in its charter)
___________________________________________________________

Pennsylvania |  | 25-1435979
(State or other jurisdiction of incorporation or organization) |  | (I.R.S. Employer Identification No.)

The Tower at PNC Plaza, 300 Fifth Avenue, Pittsburgh, Pennsylvania 15222-2401
(Address of principal executive offices, including zip code)
(888) 762-2265
(Registrant’s telephone number including area code)
(Former name, former address and former fiscal year, if changed since last report)
___________________________________________________________
Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class | Trading Symbol(s) | Name of Each Exchange on Which Registered
Common Stock, par value $5.00 | PNC | New York Stock Exchange
Depositary Shares Each Representing a 1/4,000 Interest in a Share of Fixed-to- Floating Rate Non-Cumulative Perpetual Preferred Stock, Series P | PNC P | New York Stock Exchange

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No ☐
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer”, “accelerated filer”, “smaller reporting company”, and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer |  | ☒ |  | Accelerated filer |  | ☐
Non-accelerated filer |  | ☐ |  | Smaller reporting company |  | ☐
|  |  |  | Emerging growth company |  | ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
Yes ☐ No ☒
As of October 15, 2021, there were 422,640,807 shares of the registrant’s common stock ($5 par value) outstanding.

T HE PNC F INANCIAL S ERVICES G ROUP, I NC.
Cross-Reference Index to Third Quarter 2021 Form 10-Q

| Pages
PART I – FINANCIAL INFORMATION |
Item 1. Financial Statements (Unaudited). |
Consolidated Income Statement | 45
Consolidated Statement of Comprehensive Income | 46
Consolidated Balance Sheet | 47
Consolidated Statement of Cash Flows | 48
Notes To Consolidated Financial Statements (Unaudited)
Note 1 Accounting Policies | 50
Note 2 Acquisition and Divestiture Activity | 52
Note 3 Investment Securities | 56
Note 4 Loans and Related Allowance for Credit Losses | 59
Note 5 Loan Sale and Servicing Activities and Variable Interest Entities | 69
Note 6 Goodwill and Mortgage Servicing Rights | 71
Note 7 Leases | 73
Note 8 Commitments | 73
Note 9 Total Equity and Other Comprehensive Income | 75
Note 10 Earnings Per Share | 78
Note 11 Fair Value | 78
Note 12 Financial Derivatives | 88
Note 13 Legal Proceedings | 94
Note 14 Segment Reporting | 95
Note 15 Fee-based Revenue from Contracts with Customers | 99
Note 16 Subsequent Events | 101
Statistical Information (Unaudited) |
Average Consolidated Balance Sheet And Net Interest Analysis | 102
Reconciliation of Taxable-Equivalent Net Interest Income (Non-GAAP) | 104
Glossary | 104
Defined Terms | 104
Acronyms | 104
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations (MD&A). |
Financial Review | 1
Consolidated Financial Highlights | 1
Executive Summary | 3
Consolidated Income Statement Review | 5
Consolidated Balance Sheet Review | 9
Business Segments Review | 12
Risk Management | 20
Recent Regulatory Developments | 39
Critical Accounting Estimates and Judgments | 40
Off-Balance Sheet Arrangements and Variable Interest Entities | 41
Internal Controls and Disclosure Controls and Procedures | 41
Cautionary Statement Regarding Forward-Looking Information | 43
Item 3. Quantitative and Qualitative Disclosures about Market Risk. | 20-39, 50-51 and 88-94
Item 4. Controls and Procedures. | 41
PART II – OTHER INFORMATION |
Item 1. Legal Proceedings. | 104
Item 1A. Risk Factors. | 104
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds. | 105
Item 6. Exhibits. | 106
Exhibit Index | 106
Corporate Information | 106
Signature | 108

MD&A TABLE REFERENCE |
Table | Description | Page
1 | Consolidated Financial Highlights | 1
2 | Summarized Average Balances and Net Interest Income | 6
3 | Noninterest Income | 7
4 | Noninterest Expense | 8
5 | Provision for (Recapture of) Credit Losses | 8
6 | Summarized Balance Sheet Data | 9
7 | Loans | 10
8 | Investment Securities | 10
9 | Weighted-Average Expected Maturities of Mortgage and Asset-Backed Debt Securities | 11
10 | Details of Funding Sources | 11
11 | Retail Banking Table | 13
12 | Corporate & Institutional Banking Table | 16
13 | Asset Management Group Table | 19
14 | Details of Loans | 21
15 | Commercial and Industrial Loans by Industry | 21
16 | Commercial Real Estate Loans by Geography and Property Type | 22
17 | Residential Real Estate Loans by Geography | 24
18 | Home Equity Loans by Geography and by Lien Type | 25
19 | Auto Loan Key Statistics | 25
20 | Nonperforming Assets by Type | 26
21 | Change in Nonperforming Assets | 26
22 | Accruing Loans Past Due | 27
23 | Summary of Troubled Debt Restructurings | 28
24 | Consumer Loans in Active Hardship Relief Programs | 29
25 | Allowance for Credit Losses by Loan Class | 30
26 | Loan Charge-Offs and Recoveries | 31
27 | Senior and Subordinated Debt | 32
28 | Credit Ratings for PNC, PNC Bank and BBVA USA | 34
29 | Basel III Capital | 35
30 | Interest Sensitivity Analysis | 36
31 | Net Interest Income Sensitivity to Alternative Rate Scenarios | 36
32 | Alternate Interest Rate Scenarios: One Year Forward | 37
33 | Equity Investments Summary | 38

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS TABLE REFERENCE |
Table | Description | Page
34 | Acquisition Consideration | 52
35 | Fair Value and Unpaid Principal Balance of Loans from the BBVA Acquisition | 53
36 | Intangible Assets | 53
37 | BBVA Financial Results | 54
38 | Unaudited Pro Forma Results | 54
39 | PCD Loan Activity | 55
40 | Consolidated Income Statement - Discontinued Operations | 55
41 | Consolidated Statement of Cash Flows - Discontinued Operations | 55
42 | Investment Securities Summary | 56
43 | Gross Unrealized Loss and Fair Value of Securities Available for Sale Without an Allowance for Credit Losses | 57
44 | Gains (Losses) on Sales of Securities Available for Sale | 57
45 | Contractual Maturity of Debt Securities | 58
46 | Fair Value of Securities Pledged and Accepted as Collateral | 58
47 | Analysis of Loan Portfolio | 60
48 | Nonperforming Assets | 61
49 | Commercial Credit Quality Indicators | 62
50 | Residential Real Estate Credit Quality Indicators | 63
51 | Home Equity Credit Quality Indicators | 63
52 | Credit Quality Indicators for Automobile, Credit Card, Education and Other Consumer Loan Classes | 65
53 | Financial Impact and TDRs by Concession Type | 67
54 | Subsequently Defaulted TDRs | 67
55 | Rollforward of Allowance for Credit Losses | 68
56 | Cash Flows Associated with Loan Sale and Servicing Activities | 69
57 | Principal Balance, Delinquent Loans and Net Charge-offs Related to Serviced Loans For Others | 70
58 | Non-Consolidated VIEs | 70
59 | Goodwill by Business Segment | 71
60 | Mortgage Servicing Rights | 71
61 | Commercial Mortgage Servicing Rights – Key Valuation Assumptions | 72
62 | Residential Mortgage Servicing Rights – Key Valuation Assumptions | 72
63 | Lessor Income | 73
64 | Commitments to Extend Credit and Other Commitments | 73
65 | Rollforward of Total Equity | 75
66 | Other Comprehensive Income (Loss) | 76
67 | Accumulated Other Comprehensive Income (Loss) Components | 77
68 | Dividends Per Share | 77
69 | Basic and Diluted Earnings Per Common Share | 78
70 | Fair Value Measurements – Recurring Basis Summary | 79
71 | Reconciliation of Level 3 Assets and Liabilities | 80
72 | Fair Value Measurements – Recurring Quantitative Information | 84
73 | Fair Value Measurements – Nonrecurring | 86
74 | Fair Value Option – Fair Value and Principal Balances | 86
75 | Fair Value Option – Changes in Fair Value | 87
76 | Additional Fair Value Information Related to Other Financial Instruments | 87
77 | Total Gross Derivatives | 89
78 | Gains (Losses) Recognized on Fair Value and Cash Flow Hedges in the Consolidated Income Statement | 91
79 | Hedged Items - Fair Value Hedges | 91
80 | Gains (Losses) on Derivatives Not Designated for Hedging | 92
81 | Derivative Assets and Liabilities Offsetting | 93
82 | Results of Businesses | 97
83 | Retail Banking Noninterest Income Disaggregation | 99
84 | Corporate & Institutional Banking Noninterest Income Disaggregation | 100
85 | Asset Management Group Noninterest Income Disaggregation | 100

FINANCIAL REVIEW
T HE PNC F INANCIAL S ERVICES G ROUP, I NC.
This Financial Review, including the Consolidated Financial Highlights, should be read together with our unaudited Consolidated Financial Statements and unaudited Statistical Information included elsewhere in this Quarterly Report on Form 10-Q (the Report or Form 10-Q) and with Items 6, 7, 8 and 9A of our 2020 Annual Report on Form 10-K (2020 Form 10-K). We have reclassified certain prior period amounts to conform with the current period presentation, which we believe is more meaningful to readers of our consolidated financial statements. For information regarding certain business, regulatory and legal risks, see the following: the Risk Management section of this Financial Review and of Item 7 in our 2020 Form 10-K; Item 1A Risk Factors included in our 2020 Form 10-K; and the Commitments and Legal Proceedings Notes of the Notes To Consolidated Financial Statements included in Item 1 of this Report and Item 8 of our 2020 Form 10-K. Also, see the Cautionary Statement Regarding Forward-Looking Information section in this Financial Review and the Critical Accounting Estimates and Judgments section in this Financial Review and in our 2020 Form 10-K for certain other factors that could cause actual results or future events to differ, perhaps materially, from historical performance and from those anticipated in the forward-looking statements included in this Report. See Note 14 Segment Reporting in the Notes To Consolidated Financial Statements included in this Report for a reconciliation of total business segment earnings to total PNC consolidated net income as reported on a GAAP basis. In this Report, “PNC”, “we” or “us” refers to The PNC Financial Services Group, Inc. and its subsidiaries on a consolidated basis (except when referring to PNC as a public company, its common stock or other securities issued by PNC, which just refer to The PNC Financial Services Group, Inc.). References to The PNC Financial Services Group, Inc. or to any of its subsidiaries are specifically made where applicable.
See page 104 for a glossary of certain terms and acronyms used in this Report.
Table 1: Consolidated Financial Highlights

Dollars in millions, except per share data Unaudited | Three months ended September 30 | Nine months ended September 30 |
2021 | 2020 | 2021 | 2020 |
Financial Results (a) |  |  |  |  |
Revenue |  |  |  |  |
Net interest income | $ | 2,856 |  | $ | 2,484 |  | $ | 7,785 |  | $ | 7,522 |  |
Noninterest income | 2,341 |  | 1,797 |  | 6,299 |  | 5,171 |  |
Total revenue | 5,197 |  | 4,281 |  | 14,084 |  | 12,693 |  |
Provision for (recapture of) credit losses | (203) |  | 52 |  | (452) |  | 3,429 |  |
Noninterest expense | 3,587 |  | 2,531 |  | 9,211 |  | 7,589 |  |
Income from continuing operations before income taxes and noncontrolling interests | $ | 1,813 |  | $ | 1,698 |  | $ | 5,325 |  | $ | 1,675 |  |
Income taxes from continuing operations | 323 |  | 166 |  | 906 |  | 128 |  |
Net income from continuing operations | $ | 1,490 |  | $ | 1,532 |  | $ | 4,419 |  | $ | 1,547 |  |
Income from discontinued operations before taxes |  |  |  | $ | 5,777 |  |
Income taxes from discontinued operations |  |  |  | 1,222 |  |
Net income from discontinued operations |  |  |  | $ | 4,555 |  |
Net income | $ | 1,490 |  | $ | 1,532 |  | $ | 4,419 |  | $ | 6,102 |  |
Less: |  |  |  |  |
Net income attributable to noncontrolling interests | 16 |  | 13 |  | 38 |  | 27 |  |
Preferred stock dividends (b) | 57 |  | 63 |  | 162 |  | 181 |  |
Preferred stock discount accretion and redemptions | 1 |  | 1 |  | 3 |  | 3 |  |
Net income attributable to common shareholders | $ | 1,416 |  | $ | 1,455 |  | $ | 4,216 |  | $ | 5,891 |  |
Per Common Share |  |  |  |  |
Basic earnings from continuing operations | $ | 3.31 |  | $ | 3.40 |  | $ | 9.84 |  | $ | 3.11 |  |
Basic earnings from discontinued operations |  |  |  | 10.61 |  |
Total basic earnings | $ | 3.31 |  | $ | 3.40 |  | $ | 9.84 |  | $ | 13.73 |  |
Diluted earnings from continuing operations | $ | 3.30 |  | $ | 3.39 |  | $ | 9.83 |  | $ | 3.11 |  |
Diluted earnings from discontinued operations |  |  |  | 10.59 |  |
Total diluted earnings | $ | 3.30 |  | $ | 3.39 |  | $ | 9.83 |  | $ | 13.70 |  |
Cash dividends declared per common share | $ | 1.25 |  | $ | 1.15 |  | $ | 3.65 |  | $ | 3.45 |  |
Effective tax rate from continuing operations (c) | 17.8 | % | 9.8 | % | 17.0 | % | 7.6 | % |
Performance Ratios |  |  |  |  |
Net interest margin (d) | 2.27 | % | 2.39 | % | 2.28 | % | 2.57 | % |
Noninterest income to total revenue | 45 | % | 42 | % | 45 | % | 41 | % |
Efficiency | 69 | % | 59 | % | 65 | % | 60 | % |
Return on: |  |  |  |  |
Average common shareholders’ equity | 10.95 | % | 11.76 | % | 11.17 | % | 16.57 | % |
Average assets | 1.06 | % | 1.32 | % | 1.16 | % | 1.83 | % |

(a)The Executive Summary and Consolidated Income Statement Review portions of this Financial Review section provide information regarding items impacting the comparability of the periods presented.
(b)Dividends are payable quarterly other than Series R and Series S preferred stock, which are payable semiannually. On September 13, 2021, PNC issued 1,500,000 depositary shares each representing 1/100th ownership in a share of 3.400% fixed-rate reset non-cumulative perpetual preferred stock, Series T, with a par value of $1 per share. Beginning on December 15, dividends will be paid on the Series T on a quarterly basis (March 15, June 15, September 15 and December 15 of each year).
(c)The effective income tax rates are generally lower than the statutory rate due to the relationship of pretax income to tax credits and earnings that are not subject to tax.
(d)Net interest margin is the total yield on interest-earning assets minus the total rate on interest-bearing liabilities and includes the benefit from use of noninterest-bearing sources. To provide more meaningful comparisons of net interest margins, we use net interest income on a taxable-equivalent basis in calculating average yields used in the calculation of net interest margin by increasing the interest income earned on tax-exempt assets to make it fully equivalent to interest income earned on taxable investments. This adjustment is not permitted under GAAP in the Consolidated Income Statement. For additional information, see Reconciliation of Taxable-Equivalent Net Interest Income (non-GAAP) in the Statistical Information (Unaudited) section in Item 1 of this Report.
The PNC Financial Services Group, Inc. – Form 10-Q 1

Table 1: Consolidated Financial Highlights (Continued) (a)

Unaudited | September 30 2021 | December 31 2020 | September 30 2020 |
Balance Sheet Data (dollars in millions, except per share data) |  |  |  |
Assets | $ | 553,515 |  | $ | 466,679 |  | $ | 461,817 |  |
Loans | $ | 290,230 |  | $ | 241,928 |  | $ | 249,279 |  |
Allowance for loan and lease losses | $ | 5,355 |  | $ | 5,361 |  | $ | 5,751 |  |
Interest-earning deposits with banks (b) | $ | 75,478 |  | $ | 85,173 |  | $ | 70,959 |  |
Investment securities | $ | 125,606 |  | $ | 88,799 |  | $ | 91,185 |  |
Loans held for sale | $ | 2,121 |  | $ | 1,597 |  | $ | 1,787 |  |
Equity investments | $ | 7,737 |  | $ | 6,052 |  | $ | 4,938 |  |
Mortgage servicing rights | $ | 1,833 |  | $ | 1,242 |  | $ | 1,113 |  |
Goodwill | $ | 10,885 |  | $ | 9,233 |  | $ | 9,233 |  |
Other assets | $ | 36,137 |  | $ | 30,999 |  | $ | 32,445 |  |
Noninterest-bearing deposits | $ | 156,305 |  | $ | 112,637 |  | $ | 107,281 |  |
Interest-bearing deposits | $ | 292,597 |  | $ | 252,708 |  | $ | 247,798 |  |
Total deposits | $ | 448,902 |  | $ | 365,345 |  | $ | 355,079 |  |
Borrowed funds | $ | 33,471 |  | $ | 37,195 |  | $ | 42,110 |  |
Allowance for unfunded lending related commitments | $ | 646 |  | $ | 584 |  | $ | 689 |  |
Total shareholders’ equity | $ | 56,259 |  | $ | 54,010 |  | $ | 53,276 |  |
Common shareholders’ equity | $ | 51,250 |  | $ | 50,493 |  | $ | 49,760 |  |
Accumulated other comprehensive income | $ | 1,079 |  | $ | 2,770 |  | $ | 2,997 |  |
Book value per common share | $ | 121.16 |  | $ | 119.11 |  | $ | 117.44 |  |
Period-end common shares outstanding (in millions) | 423 |  | 424 |  | 424 |  |
Loans to deposits | 65 | % | 66 | % | 70 | % |
Common shareholders’ equity to total assets | 9.3 | % | 10.8 | % | 10.8 | % |
Client Assets (in billions) |  |  |  |
Discretionary client assets under management | $ | 183 |  | $ | 170 |  | $ | 158 |  |
Nondiscretionary client assets under administration | 170 |  | 154 |  | 142 |  |
Total client assets under administration | 353 |  | 324 |  | 300 |  |
Brokerage account client assets | 81 |  | 59 |  | 55 |  |
Total client assets | $ | 434 |  | $ | 383 |  | $ | 355 |  |
Basel III Capital Ratios (c) (d) |  |  |  |
Common equity Tier 1 | 10.3 | % | 12.2 | % | 11.7 | % |
Common equity Tier 1 fully implemented (e) | 10.0 | % | 11.8 | % | 11.3 | % |
Tier 1 risk-based | 11.6 | % | 13.2 | % | 12.8 | % |
Total capital risk-based (f) | 13.6 | % | 15.6 | % | 15.2 | % |
Leverage | 8.2 | % | 9.5 | % | 9.4 | % |
Supplementary leverage | 7.0 | % | 9.9 | % | 9.5 | % |
Asset Quality |  |  |  |
Nonperforming loans to total loans | 0.87 | % | 0.94 | % | 0.84 | % |
Nonperforming assets to total loans, OREO and foreclosed assets | 0.88 | % | 0.97 | % | 0.86 | % |
Nonperforming assets to total assets | 0.46 | % | 0.50 | % | 0.47 | % |
Net charge-offs to average loans (for the three months ended) (annualized) | 0.11 | % | 0.37 | % | 0.24 | % |
Allowance for loan and lease losses to total loans | 1.85 | % | 2.22 % | 2.31 | % |
Allowance for credit losses to total loans (g) | 2.07 | % | 2.46 | % | 2.58 | % |
Allowance for loan and lease losses to nonperforming loans | 212 | % | 235 | % | 276 | % |
Accruing loans past due 90 days or more (in millions) | $ | 492 |  | $ | 509 |  | $ | 448 |  |

(a)The Executive Summary and Consolidated Balance Sheet Review portions of this Financial Review provide information regarding items impacting the comparability of the periods presented.
(b)Amounts include balances held with the Federal Reserve Bank of $75.1 billion, $84.9 billion and $70.6 billion as of September 30, 2021, December 31, 2020 and September 30, 2020, respectively.
(c)All ratios are calculated using the regulatory capital methodology applicable to PNC during each period presented and calculated based on the standardized approach. See Basel III Capital discussion in the Capital Management portion of the Risk Management section of this Financial Review and the capital discussion in the Banking Regulation and Supervision section of Item 1 Business and Item 1A Risk Factors in our 2020 Form 10-K.
(d)Ratios are calculated to reflect PNC's election to adopt the CECL optional five-year transition provision, unless noted differently.
(e)The fully implemented CET1 ratio is calculated to reflect the full impact of CECL and excludes the benefits of the five-year transition provision.
(f)The 2021 and 2020 Basel III Total risk-based capital ratios include nonqualifying trust preferred capital securities of $20 million and $40 million, respectively, that are subject to a phase-out period that runs through 2021.
(g)Calculated as the Allowance for loan and lease losses plus the Allowance for unfunded lending related commitments divided by total loans.
2 The PNC Financial Services Group, Inc. – Form 10-Q

E XECUTIVE S UMMARY
Headquartered in Pittsburgh, Pennsylvania, we are one of the largest diversified financial institutions in the U.S. We have businesses engaged in retail banking, including residential mortgage, corporate and institutional banking and asset management, providing many of our products and services nationally. Our retail branch network is located coast-to-coast. We also have strategic international offices in four countries outside the U.S.
Key Strategic Goals
At PNC we manage our company for the long term. We are focused on the fundamentals of growing customers, loans, deposits and revenue and improving profitability, while investing for the future and managing risk, expenses and capital. We continue to invest in our products, markets and brand, and embrace our commitments to our customers, shareholders, employees and the communities where we do business.
We strive to serve our customers and expand and deepen relationships by offering a broad range of deposit, credit and fee-based products and services. We are focused on delivering those products and services to our customers with the goal of addressing their financial objectives and putting customers’ needs first. Our business model is built on customer loyalty and engagement, understanding our customers’ financial goals and offering our diverse products and services to help them achieve financial well-being. Our approach is concentrated on growing and deepening client relationships across our businesses that meet our risk/return measures.
We are focused on our strategic priorities, which are designed to enhance value over the long term, and consist of:
•Expanding our leading banking franchise to new markets and digital platforms,
•Deepening customer relationships by delivering a superior banking experience and financial solutions, and
•Leveraging technology to innovate and enhance products, services, security and processes.
Our capital priorities are to support customers and business investment, maintain appropriate capital in light of economic conditions, the Basel III framework, and other regulatory expectations, and return excess capital to shareholders. For more detail, see the Capital Highlights portion of this Executive Summary, the Liquidity and Capital Management portion of the Risk Management section of this Financial Review and the Supervision and Regulation section in Item 1 Business of our 2020 Form 10-K.
Acquisition of BBVA USA Bancshares, Inc.
On June 1, 2021, PNC acquired BBVA USA Bancshares Inc. (BBVA), a U.S. financial holding company conducting its business operations primarily through its U.S. banking subsidiary, BBVA USA. PNC paid $11.5 billion in cash as consideration for the acquisition.
On October 8, 2021, BBVA USA merged into PNC Bank. As of October 12, 2021, PNC has converted approximately 2.6 million customers, 9,000 employees and over 600 branches across seven states. PNC’s third quarter results reflect the full quarter benefit of BBVA’s acquired business operations. Our results for the first nine months of 2021 reflect the benefit of BBVA's acquired business operations for the period since the acquisition closed on June 1, 2021. PNC’s balance sheet at September 30, 2021 includes BBVA’s balances. See the Recent Regulatory Developments portion of this Report for more detail on the approval and merger process.
For additional information on the acquisition of BBVA, see Note 2 Acquisition and Divestiture Activity in the Notes To Consolidated Financial Statements included in Item 1 of this Report.
Throughout this Report, BBVA USA Bancshares, Inc. will be referred to as BBVA.
Discontinued Operations
In the second quarter of 2020, we divested our entire 22.4% equity investment in BlackRock. Net proceeds from the sale were
$14.2 billion with an after-tax gain on sale of $4.3 billion. BlackRock's historical results are reported as discontinued operations. For additional details on the divestiture of our equity investment in BlackRock, see Note 2 Acquisition and Divestiture Activity in the Notes To Consolidated Financial Statements in Item 1 of this Report.
Income Statement Highlights
Net income from continuing operations of $1.5 billion for the third quarter of 2021 decreased $42.0 million compared to the third quarter of 2020. Earnings were $3.30 per diluted common share for the third quarter of 2021 compared to $3.39 per diluted common share for the third quarter of 2020. Other than the impact of the BBVA acquisition, the decrease was primarily due to a lower effective tax rate in the third quarter of 2020 as a result of tax credit benefits and the favorable resolution of certain tax matters.
The PNC Financial Services Group, Inc. – Form 10-Q 3

•For the three months ended September 30, 2021 compared to the same period in 2020:
•Total revenue increased $916 million, or 21%, to $5.2 billion.
•Net interest income of $2.9 billion increased $372 million, or 15%, primarily due to the benefit of BBVA.
•Net interest margin decreased 12 basis points to 2.27% reflecting lower securities yields.
•Noninterest income increased $544 million, or 30%, to $2.3 billion, primarily due to record merger and acquisition advisory fees and the benefit of BBVA.
•Provision recapture was $203 million for the third quarter of 2021 driven by continued improvements in credit quality and changes in portfolio composition. Provision for credit losses was $52 million for the third quarter of 2020.
•Noninterest expense increased $1.1 billion, or 42%, to $3.6 billion, due to BBVA operating expenses, integration expenses and increased business and marketing activity.
For additional detail, see the Consolidated Income Statement Review section of this Financial Review.
Balance Sheet Highlights
Our balance sheet was strong and well positioned at September 30, 2021 and December 31, 2020. In comparison to December 31, 2020, changes in our balance sheet were primarily driven by the BBVA acquisition.
•Total assets increased $86.8 billion, or 19%, to $553.5 billion.
•Total loans increased $48.3 billion, or 20%, to $290.2 billion.
•Total commercial loans increased $28.0 billion, or 17%, to $195.2 billion driven by BBVA loans, partially offset by PPP loan forgiveness.
•At September 30, 2021, PNC had $6.8 billion of PPP loans. PPP loans outstanding at December 31, 2020 were $12.0 billion.
•Total consumer loans increased $20.3 billion, or 27%, to $95.0 billion driven by loans from BBVA and increased originations of PNC legacy residential mortgages, partially offset by declines in PNC legacy home equity and auto loan portfolios.
•Investment securities increased $36.8 billion, or 41%, to $125.6 billion, resulting from increased purchase activity and securities from BBVA.
•Interest-earning deposits with banks, primarily with the Federal Reserve Bank, decreased $9.7 billion to $75.5 billion, and included the payment for the purchase of BBVA.
•Total deposits increased $83.6 billion, or 23%, to $448.9 billion, reflecting deposits from BBVA and growth in PNC legacy commercial and consumer liquidity.
•Borrowed funds decreased $3.7 billion, or 10%, to $33.5 billion, due to lower FHLB borrowings reflecting the use of liquidity from deposit growth, partially offset by borrowed funds from BBVA.
For additional detail, see the Consolidated Balance Sheet Review section of this Financial Review.
Credit Quality Highlights
Third quarter 2021 credit quality performance reflected the acquisition of BBVA, continued improvements in credit quality and changes in portfolio composition.
•At September 30, 2021 compared to December 31, 2020:
•Nonperforming assets of $2.6 billion, increased $222 million, or 9%, due to nonperforming assets from BBVA, partially offset by lower PNC legacy nonperforming assets reflecting improved credit performance.
•Overall loan delinquencies of $1.4 billion increased $33 million, or 2%, as lower PNC legacy consumer and commercial delinquencies were more than offset by delinquencies from the BBVA acquisition.
•The ACL related to loans, which consists of the ALLL and the allowance for unfunded lending related commitments, totaled $6.0 billion at September 30, 2021, an increase of $0.1 billion since December 31, 2020. The increase was primarily attributable to the addition of reserves related to the BBVA acquisition, partially offset by continued improvements in credit quality and macroeconomic factors along with changes in portfolio composition.
•Net charge-offs were $81 million, or 0.11% of average loans on an annualized basis in the third quarter of 2021 compared to $155 million, or 0.24%, for the same quarter of 2020.
For additional detail see the Credit Risk Management portion of the Risk Management section of this Financial Review.
Capital Highlights
We maintained our strong capital and liquidity positions.
•Our CET1 ratio decreased to 10.3% at September 30, 2021 from 12.2% at December 31, 2020, primarily due to the BBVA acquisition.
4 The PNC Financial Services Group, Inc. – Form 10-Q

•Capital was impacted by our election of a five-year transition period for CECL’s estimated impact on CET1 capital. CECL’s estimated impact on CET1 capital is defined as the change in retained earnings at adoption plus or minus 25% of the change in CECL ACL at the balance sheet date, excluding the initial allowance for PCD loans from BBVA, compared to CECL ACL at transition. The estimated CECL impact is added to CET1 capital through December 31, 2021, then phased-out over the following three years.
•Common shareholders' equity increased to $51.3 billion at September 30, 2021, compared to $50.5 billion at December 31, 2020.
•In the third quarter, we returned $0.9 billion of capital to shareholders through dividends on common shares of $0.5 billion and $0.4 billion of common share repurchases representing 2.1 million shares. Repurchases were made under the share repurchase programs of up to $2.9 billion for the four-quarter period beginning in the third quarter of 2021.
•On October 1, 2021, the PNC Board of Directors declared a quarterly cash dividend on common stock of $1.25 per share payable on November 5, 2021.
See the Liquidity and Capital Management portion of the Risk Management section of this Financial Review for more detail on our 2021 liquidity and capital actions as well as our capital ratios.
PNC’s ability to take certain capital actions, including returning capital to shareholders, is subject to PNC meeting or exceeding a stress capital buffer established by the Federal Reserve Board in connection with the Federal Reserve Board’s CCAR process. For additional information, see Capital Management in the Risk Management section in this Financial Review and the Supervision and Regulation section in Item 1 Business and Item 1A Risk Factors of our 2020 Form 10-K.
Business Outlook
Our forward-looking financial statements are subject to the risk that economic and financial market conditions will be substantially different than those we are currently expecting and do not take into account potential legal and regulatory contingencies. These statements are based on our views, as follows:
•The U.S. economy is in an economic recovery, following a very severe but very short economic contraction in the first half of 2020 due to the COVID-19 pandemic and public health measures to contain it.
•The Delta COVID-19 variant and supply chain difficulties have been drags on economic growth in the second half of 2021, although the economy continues to expand. Growth will pick up at the end of 2021 as the impact of the Delta variant fades and supply chains normalize and will remain solid into 2022. Employment in September 2021 was still down by almost 5 million from before the pandemic; PNC expects employment to return to its pre-pandemic level in mid-2022.
•Compared to the spring of 2020 (when prices were falling), inflation accelerated in mid-2021 due to strong demand in specific segments and supply chain disruptions. Inflation has started to slow on a month-over-month basis but will remain elevated in the near term.
•PNC expects the FOMC to keep the fed funds rate in its current range of 0.00% to 0.25% until late 2022.
For the fourth quarter of 2021, compared to the third quarter of 2021 where appropriate, we expect:
•Average loans, excluding PPP loans, up modestly,
•Net interest income to be up modestly,
•Fee income to be down approximately 3% to 5%,
•Other noninterest income, excluding net securities gains and Visa activity, to be between $375 million and $425 million,
•Noninterest expense, excluding integration expense, to be down 3% to 5%, and
•Net loan charge-offs to be between $100 million and $150 million.
Additionally, we are on track to realize $900 million in net expense savings of our forecast of BBVA’s 2022 expense base. We also expect to incur merger and integration costs of approximately $980 million, inclusive of the write-off of certain technology and other assets. During the fourth quarter, we expect to incur the majority of the remaining merger and integration costs of $450 million.
See the Cautionary Statement Regarding Forward-Looking Information section in this Financial Review and Item 1A Risk Factors in our 2020 Form 10-K for other factors that could cause future events to differ, perhaps materially, from those anticipated in these forward-looking statements.
C ONSOLIDATED I NCOME S TATEMENT R EVIEW
Our Consolidated Income Statement is presented in Part I, Item 1 of this Report.
Net income from continuing operations of $1.5 billion for the third quarter of 2021 decreased $42.0 million compared to the third quarter of 2020. Earnings were $3.30 per diluted common share for the third quarter of 2021 compared to $3.39 per diluted common share for the third quarter of 2020. Other than the impact of the BBVA acquisition, the decrease in the quarterly comparison was
The PNC Financial Services Group, Inc. – Form 10-Q 5

primarily due to a lower effective tax rate in the third quarter of 2020 as a result of tax credit benefits and the favorable resolution of certain tax matters.
For the first nine months of 2021, net income from continuing operations was $4.4 billion, or $9.83 per diluted common share, compared to $1.5 billion, or $3.11 per diluted common share, for the first nine months of 2020. The year-to-date comparison reflects a lower provision for credit losses in 2021 due to continued improvements in credit quality and macroeconomic factors and higher noninterest income driven by the benefit of BBVA, partially offset by expenses related to the BBVA acquisition and increased business activity.
Net Interest Income
Table 2: Summarized Average Balances and Net Interest Income (a)

|  | 2021 |  | 2020 |
Three months ended September 30 Dollars in millions |  | Average Balances |  | Average Yields/ Rates |  | Interest Income/ Expense |  | Average Balances |  | Average Yields/ Rates |  | Interest Income/ Expense |
Assets |  |  |  |  |  |  |  |  |  |  |  |  |
Interest-earning assets |  |  |  |  |  |  |  |  |  |  |  |  |
Investment securities |  | $ | 120,586 |  |  | 1.54 | % |  | $ | 465 |  |  | $ | 90,502 |  |  | 2.18 | % |  | $ | 496 |  |
Loans |  | 291,326 |  |  | 3.32 | % |  | 2,454 |  |  | 253,092 |  |  | 3.32 | % |  | 2,127 |  |
Interest-earning deposits with banks |  | 80,274 |  |  | 0.16 | % |  | 31 |  |  | 60,327 |  |  | 0.10 | % |  | 15 |  |
Other |  | 9,113 |  |  | 2.03 | % |  | 47 |  |  | 9,752 |  |  | 2.23 | % |  | 55 |  |
Total interest-earning assets/interest income |  | $ | 501,299 |  |  | 2.36 | % |  | 2,997 |  |  | $ | 413,673 |  |  | 2.57 | % |  | 2,693 |  |
Liabilities |  |  |  |  |  |  |  |  |  |  |  |  |
Interest-bearing liabilities |  |  |  |  |  |  |  |  |  |  |  |  |
Interest-bearing deposits |  | $ | 298,471 |  |  | 0.04 | % |  | 29 |  |  | $ | 248,551 |  |  | 0.12 | % |  | 74 |  |
Borrowed funds |  | 34,352 |  |  | 1.03 | % |  | 90 |  |  | 43,344 |  |  | 1.06 | % |  | 118 |  |
Total interest-bearing liabilities/interest expense |  | $ | 332,823 |  |  | 0.14 | % |  | 119 |  |  | $ | 291,895 |  |  | 0.26 | % |  | 192 |  |
Net interest margin/income (non-GAAP) |  |  |  | 2.27 | % |  | 2,878 |  |  |  |  | 2.39 | % |  | 2,501 |  |
Taxable-equivalent adjustments |  |  |  |  |  | (22) |  |  |  |  |  |  | (17) |  |
Net interest income (GAAP) |  |  |  |  |  | $ | 2,856 |  |  |  |  |  |  | $ | 2,484 |  |

|  | 2021 |  | 2020 |
Nine months ended September 30 Dollars in millions |  | Average Balances |  | Average Yields/ Rates |  | Interest Income/ Expense |  | Average Balances |  | Average Yields/ Rates |  | Interest Income/ Expense |
Assets |  |  |  |  |  |  |  |  |  |  |  |  |
Interest-earning assets |  |  |  |  |  |  |  |  |  |  |  |  |
Investment securities |  | $ | 105,287 |  |  | 1.73 | % |  | $ | 1,366 |  |  | $ | 87,795 |  |  | 2.45 | % |  | $ | 1,617 |  |
Loans |  | 261,884 |  |  | 3.36 | % |  | 6,629 |  |  | 254,919 |  |  | 3.58 | % |  | 6,893 |  |
Interest-earning deposits with banks |  | 81,383 |  |  | 0.12 | % |  | 74 |  |  | 37,582 |  |  | 0.28 | % |  | 80 |  |
Other |  | 8,345 |  |  | 2.27 | % |  | 142 |  |  | 10,028 |  |  | 2.64 | % |  | 199 |  |
Total interest-earning assets/interest income |  | $ | 456,899 |  |  | 2.38 | % |  | 8,211 |  |  | $ | 390,324 |  |  | 2.98 | % |  | 8,789 |  |
Liabilities |  |  |  |  |  |  |  |  |  |  |  |  |
Interest-bearing liabilities |  |  |  |  |  |  |  |  |  |  |  |  |
Interest-bearing deposits |  | $ | 273,498 |  |  | 0.05 | % |  | 99 |  |  | $ | 235,160 |  |  | 0.34 | % |  | 590 |  |
Borrowed funds |  | 34,562 |  |  | 1.05 | % |  | 275 |  |  | 51,225 |  |  | 1.59 | % |  | 619 |  |
Total interest-bearing liabilities/interest expense |  | $ | 308,060 |  |  | 0.16 | % |  | 374 |  |  | $ | 286,385 |  |  | 0.56 | % |  | 1,209 |  |
Net interest margin/income (non-GAAP) |  |  |  | 2.28 | % |  | 7,837 |  |  |  |  | 2.57 | % |  | 7,580 |  |
Taxable-equivalent adjustments |  |  |  |  |  | (52) |  |  |  |  |  |  | (58) |  |
Net interest income (GAAP) |  |  |  |  |  | $ | 7,785 |  |  |  |  |  |  | $ | 7,522 |  |

(a)Interest income calculated as taxable-equivalent interest income. To provide more meaningful comparisons of interest income and yields for all interest-earning assets, as well as net interest margins, we use interest income on a taxable-equivalent basis in calculating average yields and net interest margins by increasing the interest income earned on tax-exempt assets to make it fully equivalent to interest income earned on taxable investments. This adjustment is not permitted under GAAP on the Consolidated Income Statement. For more information, see Reconciliation of Taxable-Equivalent Net Interest Income (non-GAAP) in the Statistical Information (Unaudited) section in Item 1 of this Report.
Changes in net interest income and margin result from the interaction of the volume and composition of interest-earning assets and related yields, interest-bearing liabilities and related rates paid, and noninterest-bearing sources of funding. See the Statistical Information (Unaudited) – Average Consolidated Balance Sheet And Net Interest Analysis section of this Report for additional information.
6 The PNC Financial Services Group, Inc. – Form 10-Q

Net interest income increased $372 million, or 15%, for the third quarter of 2021, and increased $263 million, or 3%, for the first nine months of 2021 compared to the same periods in 2020. The increase in both comparisons was primarily due to the benefit of BBVA interest-earning asset balances and lower deposit rates, partially offset by lower yields on securities.
Net interest margin in the quarterly and year-to-date comparisons decreased 12 basis points and 29 basis points, respectively. The decrease in both comparisons was largely due to lower yields on securities. The decrease in the year-to-date comparison also reflected higher balances held at the Federal Reserve Bank and lower yields on loans, partially offset by lower rates paid on deposits and borrowings.
Average investment securities increased $30.1 billion, or 33%, and $17.5 billion, or 20%, in the quarterly and year-to-date comparisons, respectively. Both comparisons increased primarily due to the acquisition of BBVA. The increase in the quarterly comparison was also attributable to increased purchase activity. Average investment securities represented 24% of average interest-earning assets for the third quarter of 2021 and 23% for the first nine months of 2021, compared to 22% for both periods in 2020.
Average loans increased $38.2 billion, or 15%, and $7.0 billion, or 3%, in the quarterly and year-to-date comparisons, respectively. The increase in both comparisons was primarily a result of the BBVA acquisition. In the year-to-date comparison, the increase was partially offset by lower utilization of loan commitments by commercial customers and lower consumer loans. Average loans represented 58% of average interest-earning assets for the third quarter of 2021 and 57% for the nine months ended September 30, 2021, compared to 61% and 65% for the same periods in 2020.
Average interest-earning deposits with banks increased $19.9 billion and $43.8 billion in the respective quarterly and year-to-date comparisons, as average balances held with the Federal Reserve Bank increased due to higher liquidity from deposit growth.
Average interest-bearing deposits grew $49.9 billion, or 20%, and $38.3 billion, or 16% in the respective quarterly and year-to-date comparisons due to overall growth in commercial and consumer liquidity, including deposits from BBVA. In total, average interest-bearing deposits increased to 90% and 89% of average interest-bearing liabilities for the three and nine months ended September 30, 2021, compared to 85% and 82% for the same periods in 2020.
Average borrowed funds decreased $9.0 billion, or 21%, compared with the third quarter of 2020 and $16.7 billion, or 33%, compared with the first nine months of 2020 primarily due to a decline in FHLB borrowings reflecting the use of liquidity from deposit growth.
Further details regarding average loans and deposits are included in the Business Segments Review section of this Financial Review.
Noninterest Income
Table 3: Noninterest Income

|  | Three months ended September 30 |  | Nine months ended September 30
|  |  |  |  |  | Change |  |  |  |  |  | Change
Dollars in millions |  | 2021 |  | 2020 |  | $ |  | % |  | 2021 |  | 2020 |  | $ |  | %
Noninterest income |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Asset management |  | $ | 248 |  |  | $ | 215 |  |  | $ | 33 |  |  | 15 | % |  | $ | 713 |  |  | $ | 615 |  |  | $ | 98 |  |  | 16 | %
Consumer services |  | 496 |  |  | 390 |  |  | 106 |  |  | 27 | % |  | 1,337 |  |  | 1,097 |  |  | 240 |  |  | 22 | %
Corporate services |  | 842 |  |  | 479 |  |  | 363 |  |  | 76 | % |  | 2,085 |  |  | 1,517 |  |  | 568 |  |  | 37 | %
Residential mortgage |  | 147 |  |  | 137 |  |  | 10 |  |  | 7 | % |  | 355 |  |  | 505 |  |  | (150) |  |  | (30) | %
Service charges on deposits |  | 159 |  |  | 119 |  |  | 40 |  |  | 34 | % |  | 409 |  |  | 366 |  |  | 43 |  |  | 12 | %
Other |  | 449 |  |  | 457 |  |  | (8) |  |  | (2) | % |  | 1,400 |  |  | 1,071 |  |  | 329 |  |  | 31 | %
Total noninterest income |  | $ | 2,341 |  |  | $ | 1,797 |  |  | $ | 544 |  |  | 30 | % |  | $ | 6,299 |  |  | $ | 5,171 |  |  | $ | 1,128 |  |  | 22 | %

Noninterest income as a percentage of total revenue was 45% for the third quarter and first nine months of 2021, compared to 42% and 41% for the same periods in 2020.
Asset management revenue increased in the quarterly and year-to-date comparisons due to the impact of higher average equity markets and the benefit of the BBVA acquisition. PNC's discretionary client assets under management increased to $183 billion at September 30, 2021 from $158 billion at September 30, 2020, primarily driven by higher spot equity markets and the BBVA acquisition.
Consumer services revenue increased in the quarterly and year-to-date comparisons reflecting the addition of BBVA customers and the impacts of higher consumer spending on debit cards, merchant services revenues, credit card fees and growth in brokerage fees primarily due to higher average equity markets.
The PNC Financial Services Group, Inc. – Form 10-Q 7

Corporate services revenue increased in the quarterly and year-to-date comparisons primarily due to higher merger and acquisition advisory fees, treasury management product revenue and equity capital markets advisory fees. The year-to-date comparison also benefited from higher revenue from commercial mortgage servicing activities.
Residential Mortgage revenue increased in the quarterly comparison primarily due to higher loan sales revenue and higher mortgage servicing rights valuation, net of economic hedge. The decrease in the year-to-date comparison was primarily a result of lower servicing fee revenue primarily due to higher payoffs and lower mortgage servicing rights valuation, net of economic hedge.
Service charges on deposits increased in the quarterly and year-to-date comparisons primarily due to the addition of BBVA customers, partially offset by the impact of Low Cash Mode SM on overdraft revenue.
Other noninterest income decreased in the quarterly comparison due to a negative Visa Class B derivative fair value adjustment primarily related to the extension of anticipated litigation resolution timing, partially offset by higher private equity revenue. In the year-to-date comparison, the increase was primarily driven by higher private equity revenue and the addition of BBVA, partially offset by a larger negative Visa Class B derivative fair value adjustment.
Noninterest Expense
Table 4: Noninterest Expense

|  | Three months ended September 30 |  | Nine months ended September 30 |
|  |  |  |  |  | Change |  |  |  |  |  | Change |
Dollars in millions |  | 2021 |  | 2020 |  | $ |  | % |  | 2021 |  | 2020 |  | $ |  | % |
Noninterest expense |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Personnel |  | $ | 1,986 |  |  | $ | 1,410 |  |  | $ | 576 |  |  | 41 | % |  | $ | 5,103 |  |  | $ | 4,152 |  |  | $ | 951 |  |  | 23 | % |
Occupancy |  | 248 |  |  | 205 |  |  | 43 |  |  | 21 | % |  | 680 |  |  | 611 |  |  | 69 |  |  | 11 | % |
Equipment |  | 355 |  |  | 292 |  |  | 63 |  |  | 22 | % |  | 974 |  |  | 880 |  |  | 94 |  |  | 11 | % |
Marketing |  | 103 |  |  | 67 |  |  | 36 |  |  | 54 | % |  | 222 |  |  | 172 |  |  | 50 |  |  | 29 | % |
Other |  | 895 |  |  | 557 |  |  | 338 |  |  | 61 | % |  | 2,232 |  |  | 1,774 |  |  | 458 |  |  | 26 | % |
Total noninterest expense |  | $ | 3,587 |  |  | $ | 2,531 |  |  | $ | 1,056 |  |  | 42 | % |  | $ | 9,211 |  |  | $ | 7,589 |  |  | $ | 1,622 |  |  | 21 | % |

The increase in noninterest expense in the quarterly and year-to-date comparisons reflected BBVA operating and integration expenses as well as increased business and marketing activity.
Effective Income Tax Rate
The effective income tax rate from continuing operations was 17.8% in the third quarter of 2021 compared to 9.8% in the third quarter of 2020, and 17.0% in the first nine months of 2021 compared to 7.6% in the same period of 2020. The increase in both comparisons was due to overall lower pre-tax income, tax benefits and the favorable resolution of certain tax matters in 2020.
Provision For (Recapture of) Credit Losses
Table 5: Provision for (Recapture of) Credit Losses

|  | Three months ended September 30 |  | Nine months ended September 30
|  |  |  |  |  | Change |  |  |  |  |  | Change |
Dollars in millions |  | 2021 |  | 2020 |  | $ |  | 2021 |  | 2020 |  | $ |
Provision for (recapture of) credit losses |  |  |  |  |  |  |  |  |  |  |  |  |
Loans and leases |  | $ | (229) |  |  | $ | (23) |  |  | $ | (206) |  |  | $ | (525) |  |  | $ | 3,149 |  |  | $ | (3,674) |  |
Unfunded lending related commitments |  | 1 |  |  | 27 |  |  | (26) |  |  | 16 |  |  | 192 |  | (176) |  |
Investment securities |  | 25 |  |  | 39 |  |  | (14) |  |  | 51 |  |  | 69 |  |  | (18) |  |
Other financial assets |  |  |  | 9 |  |  | (9) |  |  | 6 |  |  | 19 |  | (13) |  |
Total provision for (recapture of) credit losses |  | $ | (203) |  |  | $ | 52 |  |  | $ | (255) |  |  | $ | (452) |  |  | $ | 3,429 |  |  | $ | (3,881) |  |

The provision recapture for the third quarter of 2021 reflected continued improvements in credit quality and changes in portfolio composition.
Net Income from Discontinued Operations
For additional details on the divestiture of our equity investment in BlackRock, see Note 2 Acquisition and Divestiture Activity in the Notes To Consolidated Financial Statements of this Report.
8 The PNC Financial Services Group, Inc. – Form 10-Q

C ONSOLIDATED B ALANCE S HEET R EVIEW
The summarized balance sheet data in Table 6 is based upon our Consolidated Balance Sheet in Part I, Item 1 of this Report.
Table 6: Summarized Balance Sheet Data

| September 30 |  | December 31 |  | Change |
Dollars in millions | 2021 |  | 2020 |  | $ | % |
Assets |  |  |  |  |  |  |
Interest-earning deposits with banks | $ | 75,478 |  |  | $ | 85,173 |  |  | $ | (9,695) |  | (11) | % |
Loans held for sale | 2,121 |  |  | 1,597 |  |  | 524 |  | 33 | % |
Investment securities | 125,606 |  |  | 88,799 |  |  | 36,807 |  | 41 | % |
Loans | 290,230 |  |  | 241,928 |  |  | 48,302 |  | 20 | % |
Allowance for loan and lease losses | (5,355) |  |  | (5,361) |  |  | 6 |  | — |  |
Mortgage servicing rights | 1,833 |  |  | 1,242 |  |  | 591 |  | 48 | % |
Goodwill | 10,885 |  |  | 9,233 |  |  | 1,652 |  | 18 | % |
Other | 52,717 |  |  | 44,068 |  |  | 8,649 |  | 20 | % |
Total assets | $ | 553,515 |  |  | $ | 466,679 |  |  | $ | 86,836 |  | 19 | % |
Liabilities |  |  |  |  |  |  |
Deposits | $ | 448,902 |  |  | $ | 365,345 |  |  | $ | 83,557 |  | 23 | % |
Borrowed funds | 33,471 |  |  | 37,195 |  |  | (3,724) |  | (10) | % |
Allowance for unfunded lending related commitments | 646 |  |  | 584 |  |  | 62 |  | 11 | % |
Other | 14,199 |  |  | 9,514 |  |  | 4,685 |  | 49 | % |
Total liabilities | 497,218 |  |  | 412,638 |  |  | 84,580 |  | 20 | % |
Equity |  |  |  |  |  |  |
Total shareholders’ equity | 56,259 |  |  | 54,010 |  |  | 2,249 |  | 4 | % |
Noncontrolling interests | 38 |  |  | 31 |  |  | 7 |  | 23 | % |
Total equity | 56,297 |  |  | 54,041 |  |  | 2,256 |  | 4 | % |
Total liabilities and equity | $ | 553,515 |  |  | $ | 466,679 |  |  | $ | 86,836 |  | 19 | % |

Our balance sheet was strong and well positioned at September 30, 2021 and December 31, 2020.
•Total asset growth reflected the addition of loans and investment securities from the BBVA acquisition, partially offset by a decrease in interest-earning deposits with banks.
•Total liabilities increased primarily due to deposit growth reflecting higher commercial and consumer deposits driven by the acquisition of BBVA, partially offset by lower borrowed funds.
•Total equity increased as net income and the issuance of preferred stock was partially offset by lower AOCI, reflecting the impact of higher rates on net unrealized securities gains, dividends and share repurchases.
The ACL related to loans totaled $6.0 billion at September 30, 2021, an increase of $0.1 billion since December 31, 2020. The increase was primarily attributable to the addition of reserves related to the BBVA acquisition, partially offset by continued improvements in credit quality and macroeconomic factors along with changes in portfolio composition. See the following for additional information regarding our ACL related to loans:
•Allowance for Credit Losses in the Credit Risk Management section of this Financial Review,
•Critical Accounting Estimates and Judgments section of this Financial Review, and
•Note 4 Loans and Related Allowance for Credit Losses in the Notes To Consolidated Financial Statements included in this Report.
The following discussion provides additional information about the major components of our balance sheet. Information regarding our capital and regulatory compliance is included in the Liquidity and Capital Management portion of the Risk Management section in this Financial Review and in Note 20 Regulatory Matters in the Notes To Consolidated Financial Statements included in our 2020 Form 10-K.
The PNC Financial Services Group, Inc. – Form 10-Q 9

Loans
Table 7: Loans

| September 30 |  | December 31 |  | Change |
Dollars in millions | 2021 |  | 2020 |  | $ | % |
Commercial |  |  |  |  |  |  |
Commercial and industrial | $ | 152,735 |  |  | $ | 132,073 |  |  | $ | 20,662 |  | 16 | % |
Commercial real estate | 36,195 |  |  | 28,716 |  | 7,479 |  | 26 | % |
Equipment lease financing | 6,257 |  |  | 6,414 |  | (157) |  | (2) | % |
Total commercial | 195,187 |  |  | 167,203 |  |  | 27,984 |  | 17 | % |
Consumer |  |  |  |  |  |  |
Residential real estate | 38,214 |  |  | 22,560 |  |  | 15,654 |  | 69 | % |
Home Equity | 24,479 |  |  | 24,088 |  |  | 391 |  | 2 | % |
Automobile | 17,265 |  |  | 14,218 |  |  | 3,047 |  | 21 | % |
Credit card | 6,466 |  |  | 6,215 |  |  | 251 |  | 4 | % |
Education | 2,653 |  |  | 2,946 |  |  | (293) |  | (10) | % |
Other consumer | 5,966 |  |  | 4,698 |  |  | 1,268 |  | 27 | % |
Total consumer | 95,043 |  |  | 74,725 |  |  | 20,318 |  | 27 | % |
Total loans | $ | 290,230 |  |  | $ | 241,928 |  |  | $ | 48,302 |  | 20 | % |

Commercial loans increased driven by BBVA loans, partially offset by PPP loan forgiveness. At September 30, 2021, PNC had $6.8 billion of PPP loans outstanding. PPP loans outstanding at December 31, 2020 were $12.0 billion.
For commercial and industrial loans by industry and commercial real estate loans by geography and property type, see Loan Portfolio Characteristics and Analysis in the Credit Risk Management portion of the Risk Management section of this Financial Review.
Consumer loans increased primarily due to the addition of BBVA loans and increased originations of PNC legacy residential mortgages, partially offset by declines in the remaining PNC legacy portfolios as paydowns outpaced new originations.
For information on our residential real estate and home equity portfolios, including loans by geography, and our auto loan portfolio, see Loan Portfolio Characteristics and Analysis in the Credit Risk Management portion of the Risk Management section in this Financial Review.
For additional information regarding our loan portfolio see Note 4 Loans and Related Allowance for Credit Losses in the Notes To Consolidated Financial Statements included in this Report.
Investment Securities
Investment securities of $125.6 billion at September 30, 2021 increased $36.8 billion, or 41%, compared to December 31, 2020, resulting from increased purchase activity and the BBVA acquisition.
The level and composition of the investment securities portfolio fluctuates over time based on many factors including market conditions, loan and deposit growth and balance sheet management activities. We manage our investment securities portfolio to optimize returns, while providing a reliable source of liquidity for our banking and other activities, considering the LCR and other internal and external guidelines and constraints.
Table 8: Investment Securities

| September 30, 2021 |  | December 31, 2020 |  | Ratings as of September 30, 2021 (a) |
Dollars in millions | Amortized Cost (b) |  | Fair Value |  | Amortized Cost (b) |  | Fair Value |  | AAA/ AA |  | A |  | BBB |  | BB and Lower |  | No Rating |
U.S. Treasury and government agencies | $ | 41,437 |  |  | $ | 41,860 |  |  | $ | 20,616 |  |  | $ | 21,631 |  |  | 100 | % |  |  |  |  |  |  |  |  |
Agency residential mortgage-backed | 64,412 |  |  | 65,185 |  |  | 47,355 |  |  | 48,911 |  |  | 100 | % |  |  |  |  |  |  |  |  |
Non-agency residential mortgage-backed | 1,003 |  |  | 1,242 |  |  | 1,272 |  |  | 1,501 |  |  | 8 | % |  |  |  | 2 | % |  | 49 | % |  | 41 | % |
Agency commercial mortgage-backed | 2,008 |  |  | 2,060 |  |  | 2,571 |  |  | 2,688 |  |  | 100 | % |  |  |  |  |  |  |  |  |
Non-agency commercial mortgage-backed (c) | 3,637 |  |  | 3,671 |  |  | 3,678 |  |  | 3,689 |  |  | 85 | % |  | 1 | % |  | 2 | % |  |  |  | 12 | % |
Asset-backed (d) | 5,999 |  |  | 6,067 |  |  | 5,060 |  |  | 5,150 |  |  | 95 | % |  | 1 | % |  |  |  | 4 | % |  |  |
Other (e) | 5,392 |  |  | 5,625 |  |  | 5,061 |  |  | 5,393 |  |  | 54 | % |  | 26 | % |  | 15 | % |  |  |  | 5 | % |
Total investment securities (f) | $ | 123,888 |  |  | $ | 125,710 |  |  | $ | 85,613 |  |  | $ | 88,963 |  |  | 96 | % |  | 1 | % |  | 1 | % |  | 1 | % |  | 1 | % |

(a)Ratings percentages allocated based on amortized cost, net of allowance for investment securities.
10 The PNC Financial Services Group, Inc. – Form 10-Q

(b)Amortized cost is presented net of applicable allowance for investment securities of $133 million and $82 million at September 30, 2021 and December 31, 2020, in accordance with the adoption of the CECL accounting standard.
(c)Collateralized primarily by retail properties, office buildings, lodging properties and multifamily housing.
(d)Collateralized primarily by corporate debt, government guaranteed education loans and other consumer credit products.
(e)Includes state and municipal securities.
(f)Includes available for sale and held to maturity securities, which are recorded on our balance sheet at fair value and amortized cost, respectively.
Table 8 presents the distribution of our total investment securities portfolio by amortized cost and fair value, as well as by credit rating. We have included credit ratings information because we believe that the information is an indicator of the degree of credit risk to which we are exposed. Changes in credit ratings classifications could indicate increased or decreased credit risk and could be accompanied by a reduction or increase in the fair value of our investment securities portfolio. We continually monitor the credit risk in our portfolio and maintain the allowance for investment securities at an appropriate level to absorb expected credit losses on our investment securities portfolio for the remaining contractual term of the securities adjusted for expected prepayments. See Note 3 Investment Securities in the Notes To Consolidated Financial Statements included in Item 1 of this Report for additional details regarding the amount of the allowance for investment securities.
The duration of investment securities was 3.8 years at September 30, 2021. We estimate that at September 30, 2021 the effective duration of investment securities was 4 years for an immediate 50 basis points parallel increase in interest rates and 3.5 years for an immediate 50 basis points parallel decrease in interest rates.
Based on expected prepayment speeds, the weighted-average expected maturity of the investment securities portfolio was 4.4 years at September 30, 2021 compared to 3.4 years at December 31, 2020.
Table 9: Weighted-Average Expected Maturities of Mortgage and Asset-Backed Debt Securities

September 30, 2021 | Years |
Agency residential mortgage-backed | 4.6 |  |
Non-agency residential mortgage-backed | 6.8 |  |
Agency commercial mortgage-backed | 5.0 |  |
Non-agency commercial mortgage-backed | 2.1 |  |
Asset-backed | 2.8 |  |

Additional information regarding our investment securities portfolio is included in Note 3 Investment Securities and Note 11 Fair Value in the Notes To Consolidated Financial Statements included in Item 1 of this Report.
Funding Sources
Table 10: Details of Funding Sources

| September 30 |  | December 31 |  | Change |
Dollars in millions | 2021 |  | 2020 |  | $ | % |
Deposits |  |  |  |  |  |  |
Noninterest-bearing | $ | 156,305 |  |  | $ | 112,637 |  |  | $ | 43,668 |  | 39 | % |
Interest-bearing |  |  |  |  |  |  |
Money market | 79,829 |  |  | 59,737 |  |  | 20,092 |  | 34 | % |
Demand | 103,569 |  |  | 92,294 |  |  | 11,275 |  | 12 | % |
Savings | 90,288 |  |  | 80,985 |  |  | 9,303 |  | 11 | % |
Time deposits | 18,911 |  |  | 19,692 |  |  | (781) |  | (4) | % |
Total interest-bearing deposits | 292,597 |  |  | 252,708 |  |  | 39,889 |  | 16 | % |
Total deposits | 448,902 |  |  | 365,345 |  |  | 83,557 |  | 23 | % |
Borrowed funds |  |  |  |  |  |  |
Federal Home Loan Bank borrowings |  |  | 3,500 |  |  | (3,500) |  | (100) | % |
Bank notes and senior debt | 22,993 |  |  | 24,271 |  |  | (1,278) |  | (5) | % |
Subordinated debt | 7,074 |  |  | 6,403 |  |  | 671 |  | 10 | % |
Other | 3,404 |  |  | 3,021 |  |  | 383 |  | 13 | % |
Total borrowed funds | 33,471 |  |  | 37,195 |  |  | (3,724) |  | (10) | % |
Total funding sources | $ | 482,373 |  |  | $ | 402,540 |  |  | $ | 79,833 |  | 20 | % |

Total deposits increased reflecting deposits from BBVA and growth in PNC legacy commercial and consumer liquidity.
Borrowed funds decreased due to lower FHLB borrowings, bank notes and senior debt reflecting the use of liquidity from deposit growth, which more than offset borrowed funds from BBVA.
The PNC Financial Services Group, Inc. – Form 10-Q 11

The level and composition of borrowed funds fluctuates over time based on many factors including market conditions, loan, investment securities and deposit growth, and capital considerations. We manage our borrowed funds to provide a reliable source of liquidity for our banking and other activities, considering our LCR requirements and other internal and external guidelines and constraints.
See the Liquidity and Capital Management portion of the Risk Management section of this Financial Review for additional information regarding our 2021 liquidity and capital acti vities. See Note 10 Borrowed Funds in the Notes to Consolidated Financial Statements in Item 8 of our 2020 Form 10-K for additional information related to our borrowings.
Shareholders’ Equity
Total shareholders’ equity was $56.3 billion at September 30, 2021, an increase of $2.3 billion compared to December 31, 2020. The increase primarily resulted from net income of $4.4 billion and a preferred stock issuance of $1.5 billion, partially offset by lower AOCI of $1.7 billion reflecting the impact of higher rates on net unrealized securities gains, common and preferred stock dividends of $1.7 billion and common share repurchases of $0.4 billion.
B USINESS S EGMENTS R EVIEW
We have three reportable business segments:
•Retail Banking
•Corporate & Institutional Banking
•Asset Management Group
Business segment results and a description of each business are included in Note 14 Segment Reporting in the Notes To Consolidated Financial Statements included in Item 1 of this Report. Certain amounts included in this Business Segments Review differ from those amounts shown in Note 14, primarily due to the presentation in this Financial Review of business net interest income on a taxable-equivalent basis.
Our business segment results for the first nine months of 2021 reflect the benefit of BBVA’s business operations for the period since the acquisition closed on June 1, 2021. Period end information presented includes BBVA's balances at September 30, 2021. Until the conversion of bank systems and branches as of October 12, 2021, PNC Bank and BBVA customers were served through their respective PNC Bank and BBVA USA branches, websites and mobile apps, financial advisors and relationship managers. Following conversion, there will be changes in the segmentation of BBVA USA customers as we continue to integrate data to PNC applications, finalize the review of customer relationships and better align customers with PNC’s products and services. These changes will be reflected in fourth quarter reporting. See Note 2 Acquisition and Divestiture Activity in the Notes To Consolidated Financial Statements included in Item 1 of this Report for additional information on the acquisition of BBVA.
During the second quarter of 2020, we divested our entire 22.4% investment in BlackRock, which had previously been reported as a separate business segment. See Note 2 Acquisition and Divestiture Activity in the Notes To Consolidated Financial Statements included in Item 1 of this Report for additional information.
Net interest income in business segment results reflects our internal funds transfer pricing methodology. Assets receive a funding charge and liabilities and capital receive a funding credit based on a transfer pricing methodology that incorporates product repricing characteristics, tenor and other factors.
Total business segment financial results differ from total consolidated net income. The impact of these differences is reflected in the “Other” category as shown in Table 82 in Note 14 Segment Reporting in the Notes To Consolidated Financial Statements included in Item 1 of this Report. “Other” includes residual activities that do not meet the criteria for disclosure as a separate reportable business, such as asset and liability management activities including net securities gains or losses, ACL for investment securities, certain trading activities, certain runoff consumer loan portfolios, private equity investments, intercompany eliminations, certain corporate overhead, tax adjustments that are not allocated to business segments, exited businesses and differences between business segment performance reporting and financial statement reporting (GAAP).
12 The PNC Financial Services Group, Inc. – Form 10-Q

Retail Banking
Retail Banking's core strategy is to help all of our consumer and small business customers move financially forward. We aim to grow our primary checking and transaction relationships through strong acquisition and retention. We seek to deepen relationships by meeting the broad range of our customers’ financial needs with savings, liquidity, lending, investment and retirement solutions. A strategic priority for us is to differentiate the customer experience, leveraging technology to make banking easier for our customers. A key element of our strategy is to expand the use of lower-cost alternative distribution channels, with an emphasis on digital capabilities, while continuing to optimize the traditional branch network. In addition, we are focused on consistently engaging both our employees and customers, which is a strong driver of customer growth, retention and relationship expansion.
Table 11: Retail Banking Table

(Unaudited) |  |  |  |  |  |  |
Nine months ended September 30 |  |  |  |  | Change |
Dollars in millions, except as noted | 2021 |  | 2020 |  | $ | % |
Income Statement |  |  |  |  |  |  |
Net interest income | $ | 4,572 |  |  | $ | 4,229 |  |  | $ | 343 |  | 8 | % |
Noninterest income | 2,022 |  |  | 2,046 |  |  | (24) |  | (1) | % |
Total revenue | 6,594 |  |  | 6,275 |  |  | 319 |  | 5 | % |
Provision for (recapture of) credit losses | (156) |  |  | 1,049 |  |  | (1,205) |  | * |
Noninterest expense | 5,042 |  |  | 4,537 |  |  | 505 |  | 11 | % |
Pretax earnings | 1,708 |  |  | 689 |  |  | 1,019 |  | 148 | % |
Income taxes | 396 |  |  | 161 |  |  | 235 |  | 146 | % |
Noncontrolling interest | 26 |  |  | 20 |  |  | 6 |  | 30 | % |
Earnings | $ | 1,286 |  |  | $ | 508 |  |  | $ | 778 |  | 153 | % |
Average Balance Sheet |  |  |  |  |  |  |
Loans held for sale | $ | 1,296 |  |  | $ | 769 |  |  | $ | 527 |  | 69 | % |
Loans |  |  |  |  |  |  |
Consumer |  |  |  |  |  |  |
Residential real estate | $ | 23,323 |  |  | $ | 18,215 |  |  | $ | 5,108 |  | 28 | % |
Home equity | 22,324 |  |  | 22,723 |  |  | (399) |  | (2) | % |
Automobile | 15,398 |  |  | 16,449 |  |  | (1,051) |  | (6) | % |
Credit card | 6,070 |  |  | 6,767 |  |  | (697) |  | (10) | % |
Education | 2,820 |  |  | 3,226 |  |  | (406) |  | (13) | % |
Other consumer | 2,326 |  |  | 2,417 |  |  | (91) |  | (4) | % |
Total consumer | 72,261 |  |  | 69,797 |  |  | 2,464 |  | 4 | % |
Commercial | 14,819 |  |  | 12,298 |  |  | 2,521 |  | 20 | % |
Total loans | $ | 87,080 |  |  | $ | 82,095 |  |  | $ | 4,985 |  | 6 | % |
Total assets | $ | 103,820 |  |  | $ | 98,764 |  |  | $ | 5,056 |  | 5 | % |
Deposits |  |  |  |  |  |  |
Noninterest-bearing demand | $ | 55,107 |  |  | $ | 38,390 |  |  | $ | 16,717 |  | 44 | % |
Interest-bearing demand | 58,700 |  |  | 46,501 |  |  | 12,199 |  | 26 | % |
Money market | 31,639 |  |  | 23,210 |  |  | 8,429 |  | 36 | % |
Savings | 78,907 |  |  | 67,000 |  |  | 11,907 |  | 18 | % |
Certificates of deposit | 10,321 |  |  | 11,579 |  |  | (1,258) |  | (11) | % |
Total deposits | $ | 234,674 |  |  | $ | 186,680 |  |  | $ | 47,994 |  | 26 | % |
Performance Ratios |  |  |  |  |  |  |
Return on average assets | 1.66 | % |  | 0.69 | % |  |  |  |
Noninterest income to total revenue | 31 | % |  | 33 | % |  |  |  |
Efficiency | 76 | % |  | 72 | % |  |  |  |

The PNC Financial Services Group, Inc. – Form 10-Q 13

At or for nine months ended September 30 |  |  |  |  | Change |
Dollars in millions, except as noted | 2021 |  | 2020 |  | $ | % |
Supplemental Noninterest Income Information |  |  |  |  |  |  |
Consumer services | $ | 1,273 |  |  | $ | 1,058 |  |  | $ | 215 |  | 20 | % |
Residential mortgage | $ | 355 |  |  | $ | 505 |  |  | $ | (150) |  | (30) | % |
Service charges on deposits | $ | 406 |  |  | $ | 364 |  |  | $ | 42 |  | 12 | % |
Residential Mortgage Information |  |  |  |  |  |  |
Residential mortgage servicing statistics (in billions, except as noted) (a) |  |  |  |  |  |  |
Serviced portfolio balance (b) | $ | 139 |  |  | $ | 119 |  |  | $ | 20 |  | 17 | % |
Serviced portfolio acquisitions | $ | 42 |  |  | $ | 21 |  |  | $ | 21 |  | 100 | % |
MSR asset value (b) | $ | 1.1 |  |  | $ | 0.6 |  |  | $ | 0.5 |  | 83 | % |
MSR capitalization value (in basis points) (b) | 81 |  |  | 50 |  |  | 31 |  | 62 | % |
Servicing income: (in millions) |  |  |  |  |  |  |
Servicing fees, net (c) | $ | 20 |  |  | $ | 105 |  |  | $ | (85) |  | (81) | % |
Mortgage servicing rights valuation, net of economic hedge | $ | 62 |  |  | $ | 138 |  |  | $ | (76) |  | (55) | % |
Residential mortgage loan statistics |  |  |  |  |  |  |
Loan origination volume (in billions) | $ | 18.2 |  |  | $ | 11.4 |  |  | $ | 6.8 |  | 60 | % |
Loan sale margin percentage | 2.95 | % |  | 3.51 | % |  |  |  |
Percentage of originations represented by: |  |  |  |  |  |  |
Purchase volume (d) | 45 | % |  | 38 | % |  |  |  |
Refinance volume | 55 | % |  | 62 | % |  |  |  |
Other Information (b) |  |  |  |  |  |  |
Customer-related statistics (average) (e) |  |  |  |  |  |  |
Non-teller deposit transactions (f) | 66 | % |  | 63 | % |  |  |  |
Digital consumer customers (g) | 80 | % |  | 73 | % |  |  |  |
Credit-related statistics |  |  |  |  |  |  |
Nonperforming assets | $ | 1,220 |  |  | $ | 1,077 |  |  | $ | 143 |  | 13 | % |
Net charge-offs - loans and leases | $ | 269 |  |  | $ | 433 |  |  | $ | (164) |  | (38) | % |
Other statistics |  |  |  |  |  |  |
ATMs | 9,572 |  |  | 9,058 |  |  | 514 |  | 6 | % |
Branches (h) | 2,712 |  |  | 2,207 |  |  | 505 |  | 23 | % |
Brokerage account client assets (in billions) (i) | $ | 76 |  |  | $ | 55 |  |  | $ | 21 |  | 38 | % |

*- Not Meaningful
(a) Represents mortgage loan servicing balances for third parties and the related income.
(b)Presented as of period end, except for average customer-related statistics and net charge-offs, which are both shown for the nine months ended.
(c)Servicing fees net of impact of decrease in MSR value due to passage of time, including the impact from both regularly scheduled loan payments, prepayments, and loans that were paid down or paid off during the period.
(d)Mortgages with borrowers as part of residential real estate purchase transactions.
(e)Represents PNC legacy only, statistics will include BBVA activity in the fourth quarter reporting following the conversion of bank systems and branches.
(f)Percentage of total consumer and business banking deposit transactions processed at an ATM or through our mobile banking application.
(g)Represents consumer checking relationships that process the majority of their transactions through non-teller channels.
(h)Excludes stand-alone mortgage offices and satellite offices (e.g., drive-ups, electronic branches and retirement centers) that provide limited products and/or services.
(i)Includes cash and money market balances.
Retail Banking earnings for the first nine months of 2021 increased $778 million compared with the same period in 2020 driven by a provision recapture and higher net interest income, partially offset by higher noninterest expense. Results for the first nine months of 2021 reflect the benefit of BBVA's business operations since the acquisition closed on June 1, 2021.
Net interest income increased primarily due to growth in average deposit and loan balances, reflecting the BBVA acquisition, along with wider interest rate spreads on the value of loans, partially offset by narrower interest rate spreads on the value of deposits.
Noninterest income decreased due to a larger negative derivative Visa Class B fair value adjustment related to the extension of litigation timing in the first nine months of 2021, along with declines in residential mortgage revenue, driven by lower servicing fees primarily due to higher payoffs and lower revenue from residential mortgage servicing rights valuation, net of economic hedge. The decrease in noninterest income was partially offset by the BBVA acquisition, increased consumer services revenue driven by debit card and brokerage fees, as well as higher service charges on deposits.
Provision recapture in the first nine months of 2021 was driven by improvements in credit quality and macroeconomic factors along with changes in portfolio composition, partially offset by the additional provision for credit losses related to the BBVA acquisition.
14 The PNC Financial Services Group, Inc. – Form 10-Q

Noninterest expense increased primarily as a result of the impact of BBVA operating expenses, increased marketing activity and non-credit losses due to additions to litigation reserves.
The deposit strategy of Retail Banking is to remain disciplined on pricing and focused on growing and retaining relationship-based balances, executing on market-specific deposit growth strategies and providing a source of low-cost funding and liquidity to PNC. In the first nine months of 2021, average total deposits increased compared to the same period in 2020 primarily driven by growth in demand and savings deposits which benefited from the impact of continued government stimulus payments.
Retail Banking average total loans increased in the first nine months of 2021 compared with the same period in 2020 due to the impact of the BBVA acquisition on all loan classes except education loans, which BBVA did not have in their loan portfolio.
•Average residential real estate loans increased due to originations outpacing paydowns.
•Average commercial loans increased primarily due to PPP loans.
•Average auto loan balances declined due to impacts of the pandemic on the auto industry and proactive credit tightening.
•Average credit card balances decreased due to changes in customer behavior resulting in higher balance paydowns driven by government stimulus payments combined with credit tightening actions taken as a result of the pandemic.
•Average education loans decreased driven by a continued decline in the runoff portfolio of government guaranteed education loans.
•Average home equity loans decreased as paydowns and payoffs exceeded new originated volume.
•Average other consumer loans declined driven by lower originations due to the pandemic and the effects of government stimulus and credit tightening.
Our national expansion strategy is designed to grow customers with digitally-led banking and a thin branch network as we expand into new markets. In 2018, we began offering our digital high yield savings deposit product and opened our first solution center in Kansas City. Solution centers are an emerging branch operating model with a distinctive layout, where routine transactions are supported through a combination of technology and skilled banker assistance to create personalized experiences. The primary focus of the solution center is to bring a community element to our digital banking capabilities. The solution center provides a collaborative environment that connects our customers with our digital solutions and services, beyond deposits and withdrawals. In 2020, we expanded into three new markets, Boston, Houston and Nashville and opened seventeen new solution centers. In the first nine months of 2021 we opened ten new solution centers and expanded into two new markets, Denver and Phoenix. In total, we have thirty-two open solution centers within the markets of Boston, Dallas/Fort Worth, Denver, Houston, Kansas City, Nashville and Phoenix. We also offer digital unsecured installment and small business loans in the expansion markets. As a result of the BBVA acquisition, we have become a coast-to-coast Retail Bank and added over 600 branches across seven states to our network.
Retail Banking continues to enhance the customer experience with refinements to product and service offerings that drive value for consumers and small businesses. We are focused on meeting the financial needs of our customers by providing a broad range of liquidity, banking and investment products. In April 2021, we announced our Low Cash Mode SM Virtual Wallet® feature which gives all Virtual Wallet® customers the ability to avoid unnecessary overdraft fees through real-time intelligent alerts, extra time to prevent or address overdrafts, and controls to choose whether to return certain debits rather than the bank making the decision. Through the end of September, we have successfully rolled out Low Cash Mode SM to 3.8 million PNC legacy Virtual Wallet® customers and have delivered over 10 million Low Cash Mode SM alerts.
Upon conversion, BBVA customers became eligible for the full suite of PNC products and services, including Low Cash Mode SM. Our full year 2021 guidance includes the impact of fee reductions on both PNC legacy and the conversion of BBVA customers.
See the Executive Summary section in this Financial Review for additional information on our business outlook.
Retail Banking continued to execute on its strategy of transforming the customer experience through transaction channel migration, branch network and home lending process transformations and multi-channel engagement and service strategies. We are also continually assessing our current branch network for optimization opportunities as usage of alternative channels has increased and as a result have closed 112 branches in the first nine months of 2021, consistent with our plan.
The PNC Financial Services Group, Inc. – Form 10-Q 15

Corporate & Institutional Banking
Corporate & Institutional Banking’s strategy is to be the leading relationship-based provider of traditional banking products and services to its customers through the economic cycles. We aim to grow our market share and drive higher returns by delivering value-added solutions that help our clients better run their organizations, all while maintaining prudent risk and expense management. We continue to focus on building client relationships where the risk-return profile is attractive.
Table 12: Corporate & Institutional Banking Table

(Unaudited) |  |  |  |  |  |  |
Nine months ended September 30 |  |  |  |  | Change |
Dollars in millions | 2021 |  | 2020 |  | $ | % |
Income Statement |  |  |  |  |  |  |
Net interest income | $ | 3,343 |  |  | $ | 3,055 |  |  | $ | 288 |  | 9 | % |
Noninterest income | 2,730 |  |  | 2,143 |  |  | 587 |  | 27 | % |
Total revenue | 6,073 |  |  | 5,198 |  |  | 875 |  | 17 | % |
Provision for (recapture of) credit losses | (277) |  |  | 2,254 |  |  | (2,531) |  | * |
Noninterest expense | 2,504 |  |  | 2,055 |  |  | 449 |  | 22 | % |
Pretax earnings | 3,846 |  |  | 889 |  |  | 2,957 |  | 333 | % |
Income taxes | 846 |  |  | 201 |  |  | 645 |  | 321 | % |
Noncontrolling interest | 10 |  |  | 6 |  |  | 4 |  | 67 | % |
Earnings | $ | 2,990 |  |  | $ | 682 |  |  | $ | 2,308 |  | 338 | % |
Average Balance Sheet |  |  |  |  |  |  |
Loans held for sale | $ | 598 |  |  | $ | 669 |  |  | $ | (71) |  | (11) | % |
Loans |  |  |  |  |  |  |
Commercial |  |  |  |  |  |  |
Commercial and industrial | $ | 123,505 |  |  | $ | 127,149 |  |  | $ | (3,644) |  | (3) | % |
Commercial real estate | 30,919 |  |  | 27,070 |  |  | 3,849 |  | 14 | % |
Equipment lease financing | 6,321 |  |  | 6,957 |  |  | (636) |  | (9) | % |
Total commercial | 160,745 |  |  | 161,176 |  |  | (431) |  | — |  |
Consumer | 14 |  |  | 9 |  |  | 5 |  | 56 | % |
Total loans | $ | 160,759 |  |  | $ | 161,185 |  |  | $ | (426) |  | — |  |
Total assets | $ | 184,964 |  |  | $ | 185,001 |  |  | $ | (37) |  | — |  |
Deposits |  |  |  |  |  |  |
Noninterest-bearing demand | $ | 76,105 |  |  | $ | 50,104 |  |  | $ | 26,001 |  | 52 | % |
Interest-bearing demand | 30,718 |  |  | 26,182 |  |  | 4,536 |  | 17 | % |
Money market | 33,706 |  |  | 34,373 |  |  | (667) |  | (2) | % |
Other | 7,723 |  |  | 8,789 |  |  | (1,066) |  | (12) | % |
Total deposits | $ | 148,252 |  |  | $ | 119,448 |  |  | $ | 28,804 |  | 24 | % |
Performance Ratios |  |  |  |  |  |  |
Return on average assets | 2.16 | % |  | 0.49 | % |  |  |  |
Noninterest income to total revenue | 45 | % |  | 41 | % |  |  |  |
Efficiency | 41 | % |  | 40 | % |  |  |  |
Other Information |  |  |  |  |  |  |
Consolidated revenue from: (a) |  |  |  |  |  |  |
Treasury Management (b) | $ | 1,609 |  |  | $ | 1,412 |  |  | $ | 197 |  | 14 | % |
Capital Markets (b) | $ | 1,412 |  |  | $ | 1,077 |  |  | $ | 335 |  | 31 | % |
Commercial mortgage banking activities: |  |  |  |  |  |  |
Commercial mortgage loans held for sale (c) | $ | 103 |  |  | $ | 117 |  |  | $ | (14) |  | (12) | % |
Commercial mortgage loan servicing income (d) | 244 |  |  | 212 |  |  | 32 |  | 15 | % |
Commercial mortgage servicing rights valuation, net of economic hedge (e) | 64 |  |  | 58 |  |  | 6 |  | 10 | % |
Total | $ | 411 |  |  | $ | 387 |  |  | $ | 24 |  | 6 | % |
MSR asset value (f) | $ | 703 |  |  | $ | 515 |  |  | $ | 188 |  | 37 | % |
Average loans by C&IB business |  |  |  |  |  |  |
Corporate Banking | $ | 78,975 |  |  | $ | 83,762 |  |  | $ | (4,787) |  | (6) | % |
Real Estate | 42,313 |  |  | 40,030 |  |  | 2,283 |  | 6 | % |
Business Credit | 23,367 |  |  | 23,009 |  |  | 358 |  | 2 | % |
Commercial Banking | 12,435 |  |  | 10,093 |  |  | 2,342 |  | 23 | % |
Other | 3,669 |  |  | 4,291 |  |  | (622) |  | (14) | % |
Total average loans | $ | 160,759 |  |  | $ | 161,185 |  |  | $ | (426) |  | — |  |
Credit-related statistics |  |  |  |  |  |  |
Nonperforming assets (f) | $ | 1,061 |  |  | $ | 832 |  |  | $ | 229 |  | 28 | % |
Net charge-offs - loans and leases | $ | 290 |  |  | $ | 181 |  |  | $ | 109 |  | 60 | % |

*- Not Meaningful
16 The PNC Financial Services Group, Inc. – Form 10-Q

(a)See the additional revenue discussion regarding treasury management, capital markets-related products and services and commercial mortgage banking activities in the Product Revenue section of this Corporate & Institutional Banking section.
(b)Amounts are reported in net interest income and noninterest income.
(c)Represents other noninterest income for valuations on commercial mortgage loans held for sale and related commitments, derivative valuations, originations fees, gains on sale of loans held for sale and net interest income on loans held for sale.
(d)Represents net interest income and noninterest income (primarily in corporate service fees) from loan servicing net of reduction in commercial mortgage servicing rights due to amortization expense and payoffs. Commercial mortgage servicing rights valuation, net of economic hedge, is shown separately.
(e)Amounts are reported in corporate service fees.
(f)As of September 30.
Corporate & Institutional Banking earnings in the first nine months of 2021 increased $2.3 billion compared with the same period in 2020 driven by a provision recapture and higher total revenue, partially offset by higher noninterest expense. Results for the first nine months of 2021 reflect the benefit of BBVA's business operations since the acquisition closed on June 1, 2021.
Net interest income increased in the comparison primarily due to wider interest rate spreads on the value of loans and higher average deposit balances, reflecting the BBVA acquisition, partially offset by narrower interest rate spreads on the value of deposits.
Growth in noninterest income in the comparison reflected broad-based increases, including the benefit of BBVA, in capital markets-related revenue, treasury management product revenue and revenue from commercial mortgage banking activities.
Provision recapture in the first nine months of 2021 was driven by improvements in credit quality and macroeconomic factors along with changes in portfolio composition, partially offset by the additional provision for credit losses related to the BBVA acquisition.
Noninterest expense increased in the comparison largely due to higher variable costs associated with increased business activity and the BBVA acquisition.
Average loans decreased compared with the nine months ended September 30, 2020 due to declines in Corporate Banking, partially offset by increases in Commercial Banking, Real Estate and Business Credit:
•Corporate Banking provides lending, equipment finance, treasury management and capital markets-related products and services to mid-sized and large corporations, and government and not-for-profit entities. Average loans for this business declined reflecting lower average utilization of loan commitments, partially offset by loans from BBVA and new production.
•Commercial Banking provides lending, treasury management and capital markets-related products and services to smaller corporations and businesses. Average loans for this business increased primarily driven by loans from BBVA and PPP loan originations.
•Real Estate provides banking, financing and servicing solutions for commercial real estate clients across the country. Average loans for this business increased reflecting loans from BBVA, partially offset by lower commercial mortgage and multifamily agency warehouse lending.
•Business Credit provides asset-based lending and equipment financing solutions. The loan and lease portfolio is relatively high yielding, with acceptable risk as the loans are mainly secured by marketable collateral. Average loans for this business increased primarily driven by new production and loans from BBVA, partially offset by lower average utilization of loan commitments.
The deposit strategy of Corporate & Institutional Banking is to remain disciplined on pricing and focused on growing and retaining relationship-based balances over time, executing on customer and segment-specific deposit growth strategies and continuing to provide funding and liquidity to PNC. Average total deposits increased in the comparison reflecting customers maintaining liquidity due to the economic impacts of the pandemic. We continue to actively monitor the interest rate environment and make adjustments in response to evolving market conditions, bank funding needs and client relationship dynamics.
Corporate & Institutional Banking continues to expand its Corporate Banking business, focused on the middle market and larger sectors. We executed on our expansion plans into the Seattle and Portland markets in 2020, and in 2021, the BBVA acquisition accelerated our expansion efforts across the Southwest; however this has not changed our strategy regarding our de novo expansion efforts. This follows offices opened in Boston and Phoenix in 2019, Denver, Houston and Nashville in 2018, and Dallas, Kansas City and Minneapolis in 2017. These locations complement Corporate & Institutional Banking national businesses with a significant presence in these cities and build on past successes in the markets where PNC’s retail banking presence was limited, such as in the Southeast. Our full suite of commercial products and services is offered in these locations.
P roduct Revenue
In addition to credit and deposit products for commercial customers, Corporate & Institutional Banking offers other services, including treasury management, capital markets-related products and services and commercial mortgage banking activities, for customers of all business segments. On a consolidated basis, the revenue from these other services is included in net interest income, corporate service fees and other noninterest income. From a business perspective, the majority of the revenue and expense related to these services is reflected in the Corporate & Institutional Banking segment results and the remainder is reflected in the results of other businesses. The
The PNC Financial Services Group, Inc. – Form 10-Q 17

Other Information section in Table 12 includes the consolidated revenue to PNC for these services. A discussion of the consolidated revenue from these services follows.
The Treasury Management business provides corporations with cash and investment management services, receivables and disbursement management services, funds transfer services, international payment services and access to online/mobile information management and reporting services. Within Treasury Management, PNC Global Transfers (formerly BBVA Transfer Services, Inc.) provides wholesale money transfer processing capabilities between the U.S. and Mexico and other countries primarily in Central America and South America. Treasury management revenue is reported in noninterest income and net interest income. Noninterest income includes treasury management product revenue less earnings credits provided to customers on compensating deposit balances used to pay for products and services. Net interest income primarily includes revenue from all treasury management customer deposit balances. Compared with the first nine months of 2020, treasury management revenue increased due to higher deposit balances and higher noninterest income, partially offset by narrower interest rate spreads on the value of deposits.
Capital markets-related products and services include foreign exchange, derivatives, fixed income, securities underwriting, loan syndications, mergers and acquisitions advisory and equity capital markets advisory related services. The increase in capital markets-related revenue in the comparison was mostly driven by higher merger and acquisition advisory fees as well as higher equity capital market advisory fees, partially offset by lower customer-related derivative fees.
Commercial mortgage banking activities include revenue derived from commercial mortgage servicing (both net interest income and noninterest income) and revenue derived from commercial mortgage loans held for sale and related hedges. Total revenue from commercial mortgage banking activities increased in the comparison primarily due to higher commercial mortgage servicing income, partially offset by lower revenue from commercial mortgage loans held for sale.
18 The PNC Financial Services Group, Inc. – Form 10-Q

Asset Management Group
Asset Management Group is focused on being a premier bank-held individual and institutional asset manager in each of the markets it serves. The business seeks to deliver high quality banking, trust and investment management services to our high net worth, ultra high net worth and institutional client sectors through a broad array of products and services. Asset Management Group’s priorities are to serve our clients' financial objectives, grow and deepen customer relationships and deliver solid financial performance with prudent risk and expense management.
Table 13: Asset Management Group Table

(Unaudited) |  |  |  |  |  |  |
Nine months ended September 30 |  |  |  |  | Change |
Dollars in millions, except as noted | 2021 |  | 2020 |  | $ | % |
Income Statement |  |  |  |  |  |  |
Net interest income | $ | 346 |  |  | $ | 266 |  |  | $ | 80 |  | 30 | % |
Noninterest income | 729 |  |  | 629 |  |  | 100 |  | 16 | % |
Total revenue | 1,075 |  |  | 895 |  |  | 180 |  | 20 | % |
Provision for credit losses | 8 |  |  | 23 |  |  | (15) |  | (65) | % |
Noninterest expense | 676 |  |  | 647 |  |  | 29 |  | 4 | % |
Pretax earnings | 391 |  |  | 225 |  |  | 166 |  | 74 | % |
Income taxes | 91 |  |  | 52 |  |  | 39 |  | 75 | % |
Earnings | $ | 300 |  |  | $ | 173 |  |  | $ | 127 |  | 73 | % |
Average Balance Sheet |  |  |  |  |  |  |
Loans |  |  |  |  |  |  |
Consumer |  |  |  |  |  |  |
Residential real estate | $ | 4,608 |  |  | $ | 2,667 |  |  | $ | 1,941 |  | 73 | % |
Other consumer | 4,249 |  |  | 4,031 |  |  | 218 |  | 5 | % |
Total consumer | 8,857 |  |  | 6,698 |  |  | 2,159 |  | 32 | % |
Commercial | 1,629 |  |  | 849 |  |  | 780 |  | 92 | % |
Total loans | $ | 10,486 |  |  | $ | 7,547 |  |  | $ | 2,939 |  | 39 | % |
Total assets | $ | 11,124 |  |  | $ | 8,041 |  |  | $ | 3,083 |  | 38 | % |
Deposits |  |  |  |  |  |  |
Noninterest-bearing demand | $ | 2,884 |  |  | $ | 1,528 |  |  | $ | 1,356 |  | 89 | % |
Interest-bearing demand | 9,597 |  |  | 7,566 |  |  | 2,031 |  | 27 | % |
Money market | 3,610 |  |  | 1,616 |  |  | 1,994 |  | 123 | % |
Savings | 7,755 |  |  | 7,279 |  |  | 476 |  | 7 | % |
Other | 628 |  |  | 707 |  |  | (79) |  | (11) | % |
Total deposits | $ | 24,474 |  |  | $ | 18,696 |  |  | $ | 5,778 |  | 31 | % |
Performance Ratios |  |  |  |  |  |  |
Return on average assets | 3.61 | % |  | 2.88 | % |  |  |  |
Noninterest income to total revenue | 68 | % |  | 70 | % |  |  |  |
Efficiency | 63 | % |  | 72 | % |  |  |  |
Supplemental Noninterest Income Information |  |  |  |  |  |  |
Asset management fees | $ | 713 |  |  | $ | 615 |  |  | $ | 98 |  | 16 | % |
Brokerage fees | 6 |  |  |  |  | 6 |  | * |
Total | $ | 719 |  |  | $ | 615 |  |  | $ | 104 |  | 17 | % |
Other Information |  |  |  |  |  |  |
Nonperforming assets (a) | $ | 80 |  |  | $ | 39 |  |  | $ | 41 |  | 105 | % |
Net charge-offs - loans and leases | $ | 1 |  |  |  |  | $ | 1 |  | * |
Brokerage account client assets (in billions) (a) | $ | 5 |  |  |  |  | $ | 5 |  | * |
Client Assets Under Administration (in billions) (a) (b) |  |  |  |  |  |  |
Discretionary client assets under management | $ | 183 |  |  | $ | 158 |  |  | $ | 25 |  | 16 | % |
Nondiscretionary client assets under administration | 170 |  |  | 142 |  |  | 28 |  | 20 | % |
Total | $ | 353 |  |  | $ | 300 |  |  | $ | 53 |  | 18 | % |
Discretionary client assets under management |  |  |  |  |  |  |
Personal | $ | 117 |  |  | $ | 99 |  |  | $ | 18 |  | 18 | % |
Institutional | 66 |  |  | 59 |  |  | 7 |  | 12 | % |
Total | $ | 183 |  |  | $ | 158 |  |  | $ | 25 |  | 16 | % |

* - Not meaningful
(a)As of September 30.
(b)Excludes brokerage account client assets.
The PNC Financial Services Group, Inc. – Form 10-Q 19

Asset Management Group earnings in the first nine months of 2021 increased $127 million compared with the same period in 2020 driven by higher revenue and lower provision for credit losses. Results for the first nine months of 2021 reflect the benefit of BBVA's business operations since the acquisition closed in June 2021.
Net interest income increased due to growth in average loan and deposit balances, reflecting the BBVA acquisition and wider interest rate spreads on loans. This was partially offset by narrower interest rate spreads on deposits.
The increase in noninterest income was primarily attributable to increases in the average equity markets and the benefit of BBVA.
Noninterest expense increased due to the impact of BBVA operations, partially offset by intangible asset amortization run-off.
Provision for credit losses in the first nine months of 2021 was driven by the additional provision for credit losses related to the BBVA acquisition, partially offset by improvements in credit quality and macroeconomic factors.
Discretionary client assets under management increased in comparison to the prior year primarily due to the higher equity markets as of September 30, 2021.
The Asset Management Group strives to be the leading relationship-based provider of investment, planning, credit and cash management solutions and fiduciary services to wealthy individuals and institutions by proactively delivering value-added ideas, solutions and exceptional service.
With the inclusion of BBVA, PNC Private Bank has approximately 100 offices operating in eight out of the ten most affluent states in the U.S. with a majority co-located with retail banking branches. The business provides customized investments, planning, trust and estate administration and private banking solutions to affluent individuals and ultra-affluent families.
Institutional Asset Management provides outsourced chief investment officer, custody, private real estate, cash and fixed income client solutions, and retirement plan fiduciary investment services to institutional clients including corporations, healthcare systems, insurance companies, unions, municipalities and non-profits.
R ISK M ANAGEMENT
The Risk Management section included in Item 7 of our 2020 Form 10-K describes our enterprise risk management framework including risk culture, enterprise strategy, risk governance and oversight framework, risk identification, risk assessment, risk controls and monitoring, and risk aggregation and reporting. Additionally, our 2020 Form 10-K provides an analysis of the firm's Capital Management and our key areas of risk, which include but are not limited to Credit, Market, Liquidity and Operational (including Compliance and Information Security).
Upon closing of the acquisition of BBVA, the PNC Enterprise Risk Management Framework applied to the legal entities acquired from BBVA S.A., including BBVA USA. Prior to closing, PNC’s Independent Risk Management group evaluated and updated the frameworks, policies and procedures of the acquired BBVA entities as necessary. The updates were made to align the acquired BBVA entities with PNC’s risk appetite and connected the elements of their respective risk governance and reporting into PNC’s existing enterprise risk framework. Connecting the existing BBVA risk governance and reporting framework into PNC’s existing enterprise risk framework allowed separate risk profiles, governance, and reporting for PNC Bank and the acquired BBVA entities during the period from acquisition through conversion, while also providing the ability to consolidate into one enterprise risk profile that was communicated through the established risk governance and reporting for PNC. Upon the merger of BBVA USA into PNC Bank, completed on October 8, 2021, the updated BBVA risk governance and reporting framework is no longer applicable as all acquired BBVA entities are under PNC’s framework.
Credit Risk Management
Credit risk represents the possibility that a customer, counterparty or issuer may not perform in accordance with contractual terms. Credit risk is inherent in the financial services business and results from extending credit to customers, purchasing securities, and entering into financial derivative transactions and certain guarantee contracts. Credit risk is one of our most significant risks. Our processes for managing credit risk are designed to be embedded in our risk culture and in our decision-making processes using a systematic approach whereby credit risks and related exposures are identified and assessed, managed through specific policies and processes, measured and evaluated against our risk appetite and credit concentration limits, and reported, along with specific mitigation activities, to management and the Board of Directors through our governance structure. Our most significant concentration of credit risk is in our loan portfolio.
20 The PNC Financial Services Group, Inc. – Form 10-Q

Loan Portfolio Characteristics and Analysis
Table 14: Details of Loans
In billions
We use several credit quality indicators, as further detailed in Note 4 Loans and Related Allowance for Credit Losses in the Notes To Consolidated Financial Statements included in Item 1 of this Report, to monitor and measure our exposure to credit risk within our loan portfolio. The following provides additional information about the significant loan classes that comprise our Commercial and Consumer portfolio segments.
Commercial
Commercial and Industrial
Commercial and industrial loans comprised 53% and 55% of our total loan portfolio at September 30, 2021 and December 31, 2020, respectively. The majority of our commercial and industrial loans are secured by collateral that provides a secondary source of repayment for the loan should the borrower experience cash generation difficulties. Examples of this collateral include short-term assets, such as accounts receivable, inventory and securities, and long-lived assets, such as equipment, owner-occupied real estate and other business assets.
We actively manage our commercial and industrial loans to assess any changes (both positive and negative) in the level of credit risk at both the borrower and portfolio level. To evaluate the level of credit risk, we assign internal risk ratings reflecting our estimates of the borrower’s PD and LGD for each related credit facility. This two-dimensional credit risk rating methodology provides granularity in the risk monitoring process and is updated on an ongoing basis through our credit risk management processes. In addition to monitoring the level of credit risk, we also monitor concentrations of credit risk pertaining to both specific industries and geography that may exist in our portfolio. Our commercial and industrial portfolio is well-diversified as shown in the following table which provides a breakout by industry classification (classified based on the NAICS).
Table 15: Commercial and Industrial Loans by Industry

| September 30, 2021 |  |  | December 31, 2020 |
Dollars in millions | Amount |  | % of Total |  |  | Amount |  | % of Total |
Commercial and industrial |  |  |  |  |  |  |  |  |
Manufacturing | $ | 22,760 |  |  | 15 | % |  |  | $ | 20,712 |  |  | 16 | % |
Retail/wholesale trade | 22,238 |  |  | 15 |  |  |  | 20,218 |  |  | 15 |  |
Service providers | 20,969 |  |  | 14 |  |  |  | 19,419 |  |  | 15 |  |
Financial services | 18,022 |  |  | 12 |  |  |  | 14,909 |  |  | 11 |  |
Real estate related (a) | 14,809 |  |  | 10 |  |  |  | 13,369 |  |  | 10 |  |
Health care | 10,567 |  |  | 7 |  |  |  | 8,987 |  |  | 7 |  |
Transportation and warehousing | 7,318 |  |  | 5 |  |  |  | 7,095 |  |  | 5 |  |
Other industries | 36,052 |  |  | 22 |  |  |  | 27,364 |  |  | 21 |  |
Total commercial and industrial loans | $ | 152,735 |  |  | 100 | % |  |  | $ | 132,073 |  |  | 100 | % |

(a) Represents loans to customers in the real estate and construction industries.
The PNC Financial Services Group, Inc. – Form 10-Q 21

The increase in commercial and industrial loans compared to December 31, 2020 primarily reflects the acquisition of BBVA. Amounts also include $6.8 billion of PPP loans outstanding at September 30, 2021. PPP loans outstanding at December 31, 2020 totaled $12.0 billion. For additional information on PPP lending, see the COVID-19 Relief section within Item I of our 2020 Form 10-K.
See the Commercial High Impact Industries discussion within this Credit Risk Management section for additional discussion of the impact of COVID-19 on our commercial portfolio and how we are evaluating and monitoring the portfolio for elevated levels of credit risk.
Commercial Real Estate
Commercial real estate loans comprised $20.9 billion related to commercial mortgages, $8.4 billion of real estate project loans and $6.9 billion of intermediate term financing loans as of September 30, 2021. Comparable amounts as of December 31, 2020 were $17.3 billion, $6.3 billion and $5.1 billion, respectively.
We monitor credit risk associated with our commercial real estate loans similar to commercial and industrial loans by analyzing PD and LGD. Additionally, risks associated with these types of credit activities tend to be correlated to the loan structure, collateral location, project progress and business environment. These attributes are also monitored and utilized in assessing credit risk. The portfolio is geographically diverse due to the nature of our business involving clients throughout the U.S.
The following table presents our commercial real estate loans by geography and property type:
Table 16: Commercial Real Estate Loans by Geography and Property Type

| September 30, 2021 |  |  | December 31, 2020 |
Dollars in millions | Amount |  | % of Total |  |  | Amount |  | % of Total |
Geography (a) |  |  |  |  |  |  |  |  |
California | $ | 5,953 |  |  | 16 | % |  |  | $ | 4,458 |  |  | 16 | % |
Texas | 4,052 |  |  | 11 |  |  |  | 2,031 |  |  | 7 |  |
Florida | 3,497 |  |  | 10 |  |  |  | 2,991 |  |  | 10 |  |
Virginia | 1,798 |  |  | 5 |  |  |  | 1,586 |  |  | 6 |  |
Maryland | 1,683 |  |  | 5 |  |  |  | 1,770 |  |  | 6 |  |
Pennsylvania | 1,556 |  |  | 4 |  |  |  | 1,425 |  |  | 5 |  |
Ohio | 1,262 |  |  | 3 |  |  |  | 1,247 |  |  | 4 |  |
Colorado | 1,237 |  |  | 3 |  |  |  | 584 |  |  | 2 |  |
Illinois | 1,182 |  |  | 3 |  |  |  | 900 |  |  | 3 |  |
Arizona | 1,141 |  |  | 3 |  |  |  | 636 |  |  | 2 |  |
Other | 12,834 |  |  | 37 |  |  |  | 11,088 |  |  | 39 |  |
Total commercial real estate loans | $ | 36,195 |  |  | 100 | % |  |  | $ | 28,716 |  |  | 100 | % |
Property Type |  |  |  |  |  |  |  |  |
Multifamily | $ | 12,148 |  |  | 34 | % |  |  | $ | 9,617 |  |  | 33 | % |
Office | 9,959 |  |  | 28 |  |  |  | 7,691 |  |  | 27 |  |
Retail | 3,759 |  |  | 10 |  |  |  | 3,490 |  |  | 12 |  |
Industrial/warehouse | 2,832 |  |  | 8 |  |  |  | 1,999 |  |  | 7 |  |
Seniors housing | 2,403 |  |  | 7 |  |  |  | 1,417 |  |  | 5 |  |
Hotel/motel | 2,355 |  |  | 7 |  |  |  | 1,954 |  |  | 7 |  |
Mixed use | 756 |  |  | 2 |  |  |  | 835 |  |  | 3 |  |
Other | 1,983 |  |  | 4 |  |  |  | 1,713 |  |  | 6 |  |
Total commercial real estate loans | $ | 36,195 |  |  | 100 | % |  |  | $ | 28,716 |  |  | 100 | % |

(a) Presented in descending order based on loan balances at September 30, 2021.
Commercial High Impact Industries
In light of the economic circumstances related to COVID-19, we are continuing to evaluate and monitor our entire commercial portfolio for elevated levels of credit risk; however, the industry sectors that have been and we believe will continue to be most likely impacted by the effects of the pandemic are:
•Non-real estate related
•Leisure recreation: restaurants, casinos, hotels, convention centers
•Non-essential retail: retail excluding auto, gas, staples
•Healthcare facilities: elective, private practices
•Consumer services: religious organizations, childcare
•Leisure travel: cruise, airlines, other travel/transportation
•Other impacted areas: shipping, senior living, specialty education
22 The PNC Financial Services Group, Inc. – Form 10-Q

•Real estate related
•Non-essential retail and restaurants: malls, lifestyle centers, outlets, restaurants
•Hotel: full service, limited service, extended stay
•Seniors housing: assisted living, independent living
As of September 30, 2021, our outstanding loan balances in these industries totaled $21.2 billion, or approximately 7% of our total loan portfolio, while additional unfunded loan commitments totaled $13.3 billion. We continue to carefully monitor and manage these loans, and while we have not yet experienced material charge-offs in these industries, we believe uncertainty relative to the timing and level of long-term recovery remains high.
In our non-real estate related category we have $12.3 billion in loans outstanding, $1.7 billion of which are funded through the PPP and guaranteed by the SBA. Nonperforming loans in these industries totaled $0.2 billion, or 2% of total loans outstanding in the non-real estate related category, while criticized assets totaled $1.8 billion at September 30, 2021 with the greatest stress seen in the leisure recreation and leisure travel sectors.
Within the real estate related category we have $8.9 billion in loans outstanding, which includes real estate projects of $6.6 billion and unsecured real estate of $2.3 billion. Nonperforming loans in these industries totaled $0.2 billion at September 30, 2021, or 2% of total loans outstanding in the commercial real estate related category. In this category, while loan performance has not materially deteriorated, these industries continue to face headwinds that have resulted in a slower recovery compared with the pace of the overall economy.
Oil and Gas Loan Portfolio
As of September 30, 2021, our outstanding loans in the oil and gas sector totaled $3.9 billion, or 1% of total loans. This portfolio comprised approximately $1.4 billion in the midstream and downstream sectors, $1.0 billion of oil services companies and $1.5 billion related to exploration and production companies. Of the oil services category, approximately $0.3 billion is not asset-based or investment grade. Nonperforming loans in the oil and gas sector as of September 30, 2021 totaled $0.2 billion, or 5% of total loans outstanding in this sector. Additional unfunded loan commitments for the oil and gas portfolio totaled $10.1 billion at September 30, 2021.
Consumer
Residential Real Estate
Residential real estate loans primarily consisted of residential mortgage loans at both September 30, 2021 and December 31, 2020.
We obtain loan attributes at origination, including original FICO scores and LTVs, and we update these and other credit metrics at least quarterly. We track borrower performance monthly. We also segment the mortgage portfolio into pools based on product type (e.g., nonconforming, conforming). This information is used for internal reporting and risk management. As part of our overall risk analysis and monitoring, we also segment the portfolio based upon loan delinquency, nonperforming status, modification and bankruptcy status, FICO scores, LTV and geographic concentrations. Loan performance is evaluated by source originators and loan servicers.
Newly originated loans that we retained on our balance sheet over the last twelve months had a weighted-average LTV on originations of 67% and a weighted-average FICO score of 776.
The PNC Financial Services Group, Inc. – Form 10-Q 23

The following table presents our residential real estate loans by geography:
Table 17: Residential Real Estate Loans by Geography

| September 30, 2021 |  |  | December 31, 2020 |
Dollars in millions | Amount |  | % of Total |  |  | Amount |  | % of Total |
Geography (a) |  |  |  |  |  |  |  |  |
California | $ | 13,930 |  |  | 36 | % |  |  | $ | 7,828 |  |  | 35 | % |
Texas | 4,524 |  |  | 12 |  |  |  | 409 |  |  | 2 |  |
Florida | 3,089 |  |  | 8 |  |  |  | 1,620 |  |  | 7 |  |
Washington | 1,657 |  |  | 4 |  |  |  | 1,104 |  |  | 5 |  |
New Jersey | 1,594 |  |  | 4 |  |  |  | 1,635 |  |  | 7 |  |
Arizona | 1,464 |  |  | 4 |  |  |  | 163 |  |  | 1 |  |
New York | 1,184 |  |  | 3 |  |  |  | 1,020 |  |  | 5 |  |
Colorado | 1,174 |  |  | 3 |  |  |  | 262 |  |  | 1 |  |
Pennsylvania | 1,037 |  |  | 3 |  |  |  | 1,036 |  |  | 5 |  |
Illinois | 963 |  |  | 3 |  |  |  | 1,039 |  |  | 5 |  |
Other | 7,598 |  |  | 20 |  |  |  | 6,444 |  |  | 27 |  |
Total residential real estate loans | $ | 38,214 |  |  | 100 | % |  |  | $ | 22,560 |  |  | 100 | % |

(a) Presented in descending order based on loan balances at September 30, 2021.
We originate residential mortgage loans nationwide through our national mortgage business as well as within our branch network. Residential mortgage loans underwritten to agency standards, including conforming loan amount limits, are typically sold with servicing retained by us. We also originate nonconforming residential mortgage loans that do not meet agency standards, which we retain on our balance sheet. Our portfolio of originated nonconforming residential mortgage loans totaled $29.9 billion at September 30, 2021 with 43% located in California. Comparable amounts at December 31, 2020 were $17.9 billion and 41%, respectively.
Home Equity
Home equity loans comprised $15.3 billion of primarily variable-rate home equity lines of credit and $9.2 billion of closed-end home equity installment loans at September 30, 2021. Comparable amounts were $12.6 billion and $11.5 billion as of December 31, 2020, respectively.
We track borrower performance of this portfolio monthly similarly to residential real estate loans. We also segment the population into pools based on product type (e.g., home equity loans, brokered home equity loans, home equity lines of credit, brokered home equity lines of credit) and track the historical performance of any related mortgage loans regardless of whether we hold the lien. This information is used for internal reporting and risk management. As part of our overall risk analysis and monitoring, we also segment the portfolio based upon the loan delinquency, nonperforming status, modification and bankruptcy status, FICO scores, LTV, lien position and geographic concentration.
Newly originated loans over the last twelve months had a weighted-average LTV on originations of 66% and a weighted-average FICO score of 782.
The credit performance of the majority of the home equity portfolio where we hold the first lien position is superior to the portion of the portfolio where we hold the second lien position, but do not hold the first lien. Lien position information is generally determined at the time of origination and monitored on an ongoing basis for risk management purposes. We use an industry-leading third-party service provider to obtain updated loan information, including lien and collateral data that is aggregated from public and private sources.
24 The PNC Financial Services Group, Inc. – Form 10-Q

The following table presents our home equity loans by geography and lien type:
Table 18: Home Equity Loans by Geography and by Lien Type

| September 30, 2021 |  |  | December 31, 2020 |
Dollars in millions | Amount |  | % of Total |  |  | Amount |  | % of Total |
Geography (a) |  |  |  |  |  |  |  |  |
Pennsylvania | $ | 5,169 |  |  | 21 | % |  |  | $ | 5,602 |  |  | 23 | % |
New Jersey | 3,151 |  |  | 13 |  |  |  | 3,462 |  |  | 14 |  |
Ohio | 2,459 |  |  | 10 |  |  |  | 2,753 |  |  | 11 |  |
Florida | 1,703 |  |  | 7 |  |  |  | 1,536 |  |  | 6 |  |
Michigan | 1,271 |  |  | 5 |  |  |  | 1,398 |  |  | 6 |  |
Maryland | 1,216 |  |  | 5 |  |  |  | 1,332 |  |  | 6 |  |
Illinois | 1,200 |  |  | 5 |  |  |  | 1,411 |  |  | 6 |  |
Texas | 1,026 |  |  | 4 |  |  |  | 7 |  |  |  |
North Carolina | 937 |  |  | 4 |  |  |  | 1,043 |  |  | 4 |  |
Kentucky | 800 |  |  | 3 |  |  |  | 922 |  |  | 4 |  |
Other | 5,547 |  |  | 23 |  |  |  | 4,622 |  |  | 20 |  |
Total home equity loans | $ | 24,479 |  |  | 100 | % |  |  | $ | 24,088 |  |  | 100 | % |
Lien type |  |  |  |  |  |  |  |  |
1st lien |  |  | 61 | % |  |  |  |  | 63 | % |
2nd lien |  |  | 39 |  |  |  |  |  | 37 |  |
Total |  |  | 100 | % |  |  |  |  | 100 | % |

(a) Presented in descending order based on loan balances at September 30, 2021.
Automobile
Auto loans comprised $16.0 billion in the indirect auto portfolio and $1.3 billion in the direct auto portfolio as of September 30, 2021. Comparable amounts as of December 31, 2020 were $12.7 billion and $1.5 billion, respectively. The indirect auto portfolio pertains to loans originated through franchised dealers, including from expansion into new markets. This business is strategically aligned with our core retail banking business.
The following table presents certain key statistics related to our indirect and direct auto portfolios:
Table 19: Auto Loan Key Statistics

| September 30, 2021 | December 31, 2020
Weighted-average loan origination FICO score (a) |  |
Indirect auto | 793 | 784
Direct auto | 774 | 768
Weighted-average term of loan originations - in months (a) |  |
Indirect auto | 72 | 72
Direct auto | 62 | 62

(a)Weighted-averages calculated for the twelve months ended September 30, 2021 and December 31, 2020, respectively, using the auto enhanced FICO scale.
We continue to focus on borrowers with strong credit profiles as evidenced by the weighted-average loan origination FICO scores noted in Table 19. We offer both new and used auto financing to customers through our various channels. The portfolio balance was composed of 53% new vehicle loans and 47% used vehicle loans at September 30, 2021. Comparable amounts at December 31, 2020 were 56% and 44%, respectively.
The auto loan portfolio’s performance is measured monthly, including updated collateral values that are obtained monthly and updated FICO scores that are obtained at least quarterly. For internal reporting and risk management, we analyze the portfolio by product channel and product type and regularly evaluate default and delinquency experience. As part of our overall risk analysis and monitoring, we segment the portfolio by geography, channel, collateral attributes and credit metrics which include FICO score, LTV and term.
Nonperforming Assets and Loan Delinquencies
Nonperforming Assets
Nonperforming assets include nonperforming loans and leases for which ultimate collectability of the full amount of contractual principal and interest is not probable and include nonperforming TDRs and PCD loans, OREO and foreclosed assets. Loans held for sale, certain government insured or guaranteed loans and loans accounted for under the fair value option are excluded from
The PNC Financial Services Group, Inc. – Form 10-Q 25

nonperforming loans. See Note 1 Accounting Policies in the Notes To Consolidated Financial Statements included in Item 8 of our 2020 Form 10-K for details on our nonaccrual policies.
The following table presents a summary of nonperforming assets by major category:
Table 20: Nonperforming Assets by Type (a)

| September 30, 2021 | December 31, 2020 |  | Change
Dollars in millions | $ |  | %
Nonperforming loans |  |  |  |  |  |
Commercial | $ | 1,204 |  | $ | 923 |  |  | $ | 281 |  |  | 30 | %
Consumer (b) | 1,324 |  | 1,363 |  |  | (39) |  |  | (3) | %
Total nonperforming loans | 2,528 |  | 2,286 |  |  | 242 |  |  | 11 | %
OREO and foreclosed assets | 31 |  | 51 |  |  | (20) |  |  | (39) | %
Total nonperforming assets | $ | 2,559 |  | $ | 2,337 |  |  | $ | 222 |  |  | 9 | %
TDRs included in nonperforming loans | $ | 798 |  | $ | 902 |  |  | $ | (104) |  |  | (12) | %
Percentage of total nonperforming loans | 32 | % | 39 | % |  |  |  |
Nonperforming loans to total loans | 0.87 | % | 0.94 | % |  |  |  |
Nonperforming assets to total loans, OREO and foreclosed assets | 0.88 | % | 0.97 | % |  |  |  |
Nonperforming assets to total assets | 0.46 | % | 0.50 | % |  |  |  |
Allowance for loan and lease losses to nonperforming loans | 212 | % | 235 | % |  |  |  |

(a)Includes $715 million of nonperforming assets at September 30, 2021, $666 million in the commercial portfolio, $41 million in the consumer portfolio and $8 million of OREO and foreclosed assets, attributable to BBVA.
(b)Excludes most unsecured consumer loans and lines of credit, which are charged off after 120 to 180 days past due and are not placed on nonperforming status.
Increases in nonperforming assets from December 31, 2020 primarily reflects the impact of BBVA, partially offset by improved credit performance throughout 2021.
The following table provides details on the change in nonperforming assets for the nine months ended September 30, 2021 and 2020:
Table 21: Change in Nonperforming Assets

In millions |  | 2021 |  | 2020 |
January 1 |  | $ | 2,337 |  |  | $ | 1,752 |  |
New nonperforming assets |  | 821 |  |  | 1,361 |  |
Acquired nonperforming assets (a) |  | 880 |  |  |  |
Charge-offs and valuation adjustments |  | (202) |  |  | (324) |  |
Principal activity, including paydowns and payoffs |  | (783) |  |  | (418) |  |
Asset sales and transfers to loans held for sale |  | (131) |  |  | (68) |  |
Returned to performing status |  | (363) |  |  | (151) |  |
September 30 |  | $ | 2,559 |  |  | $ | 2,152 |  |

(a)Represents the June 30, 2021 balance of nonperforming assets attributable to BBVA. Changes in this acquired portfolio for the three months ended September 30, 2021 are reflected in the appropriate category based on activity.
As of September 30, 2021, approximately 99% of total nonperforming loans were secured by collateral which lessened reserve requirements and is expected to reduce credit losses.
Within consumer nonperforming loans, residential real estate TDRs comprised 44% of total residential real estate nonperforming loans while home equity TDRs comprised 38% of home equity nonperforming loans at September 30, 2021. Comparable amounts at December 31, 2020 were 47% and 41%, respectively. TDRs generally remain in nonperforming status until a borrower has made at least six consecutive months of both principal and interest payments under the modified terms or ultimate resolution occurs. Loans where borrowers have been discharged from personal liability through Chapter 7 bankruptcy and have not formally reaffirmed their loan obligations to us and loans to borrowers not currently obligated to make both principal and interest payments under the restructured terms are not returned to accrual status. Loans that have been restructured for COVID-19 related hardships and meet certain criteria under the CARES Act are not identified as TDRs. Refer to the Troubled Debt Restructurings and Loan Modifications discussion in this Credit Risk Management section for more information on the treatment of loan modifications under the CARES Act.
26 The PNC Financial Services Group, Inc. – Form 10-Q

Loan Delinquencies
We regularly monitor the level of loan delinquencies and believe these levels may be a key indicator of credit quality in our loan portfolio. Measurement of delinquency status is based on the contractual terms of each loan. Loans that are 30 days or more past due in terms of payment are considered delinquent. Loan delinquencies include government insured or guaranteed loans, loans accounted for under the fair value option and PCD loans. Amounts exclude loans held for sale.
Pursuant to the interagency guidance issued in April 2020 and in connection with the credit reporting rules from the CARES Act, the September 30, 2021 and December 31, 2020 delinquency status of loans modified due to COVID-19 related hardships aligns with the rules set forth for banks to report delinquency status to the credit agencies. These rules require that COVID-19 related loan modifications be reported as follows:
•if current at the time of modification, the loan remains current throughout the modification period,
•if delinquent at the time of modification and the borrower was not made current as part of the modification, the loan maintains its reported delinquent status during the modification period, or
•if delinquent at the time of modification and the borrower was made current as part of the modification or became current during the modification period, the loan is reported as current.
As a result, certain loans modified due to COVID-19 related hardships are not being reported as past due as of September 30, 2021 and December 31, 2020 based on the contractual terms of the loan, even where borrowers may not be making payments on their loans during the modification period. Loan modifications due to COVID-19 related hardships that permanently reduce either the contractual interest rate or the principal balance of a loan do not qualify for TDR relief under the CARES Act or the interagency guidance. See the COVID-19 Relief section in Item 1 of our 2020 Form 10-K for more information on the CARES Act and the related interagency guidance.
Table 22: Accruing Loans Past Due (a)

|  | Amount |  |  |  | % of Total Loans Outstanding |
|  | September 30 2021 (b) |  | December 31 2020 |  | Change |  | September 30 2021 |  | December 31 2020 |
Dollars in millions |  | $ |  | % |  |
Early stage loan delinquencies |  |  |  |  |  |  |  |  |  |  |  |  |
Accruing loans past due 30 to 59 days |  | $ | 659 |  |  | $ | 620 |  |  | $ | 39 |  |  | 6 | % |  | 0.23 | % |  | 0.26 | % |
Accruing loans past due 60 to 89 days |  | 245 |  |  | 234 |  |  | 11 |  |  | 5 | % |  | 0.08 | % |  | 0.10 | % |
Total early stage loan delinquencies |  | 904 |  |  | 854 |  |  | 50 |  |  | 6 | % |  | 0.31 | % |  | 0.35 | % |
Late stage loan delinquencies |  |  |  |  |  |  |  |  |  |  |  |  |
Accruing loans past due 90 days or more |  | 492 |  |  | 509 |  |  | (17) |  |  | (3) | % |  | 0.17 | % |  | 0.21 | % |
Total accruing loans past due |  | $ | 1,396 |  |  | $ | 1,363 |  |  | $ | 33 |  |  | 2 | % |  | 0.48 | % |  | 0.56 | % |

(a)Past due loan amounts include government insured or guaranteed loans of $0.5 billion and $0.6 billion at September 30, 2021 and December 31, 2020, respectively.
(b)Amounts as of September 30, 2021 include $300 million of early stage loan delinquencies and $72 million of late stage loan delinquencies attributable to BBVA.
Accruing loans past due 90 days or more continue to accrue interest because they are (i) well secured by collateral and are in the process of collection, (ii) managed in homogeneous portfolios with specified charge-off timeframes adhering to regulatory guidelines, or (iii) certain government insured or guaranteed loans. As such, they are excluded from nonperforming loans.
Troubled Debt Restructurings and Loan Modifications
Troubled Debt Restructurings
A TDR is a loan whose terms have been restructured in a manner that grants a concession to a borrower experiencing financial difficulties. TDRs result from our loss mitigation activities and include rate reductions, principal forgiveness, postponement/reduction of scheduled amortization and extensions, which are intended to minimize economic loss and to avoid foreclosure or repossession of collateral. Additionally, TDRs also result from court-imposed concessions (e.g., a Chapter 7 bankruptcy where the debtor is discharged from personal liability to us and a court approved Chapter 13 bankruptcy repayment plan). Loans to borrowers experiencing COVID-19 related hardships that have been restructured but that meet certain criteria under the CARES Act are not categorized as TDRs. For additional information on the CARES Act, including TDR treatment under the CARES Act and interagency guidance, see the COVID-19 Relief section within Item 1 of our 2020 Form 10-K.
The PNC Financial Services Group, Inc. – Form 10-Q 27

The following table provides a summary of troubled debt restructurings at September 30, 2021 and December 31, 2020, respectively:
Table 23: Summary of Troubled Debt Restructurings (a)

|  | September 30 2021 |  | December 31 2020 |  | Change |
Dollars in millions |  | $ |  | % |
Commercial |  | $ | 486 |  |  | $ | 528 |  |  | $ | (42) |  |  | (8) | % |
Consumer |  | 970 |  |  | 1,116 |  |  | (146) |  |  | (13) | % |
Total TDRs |  | $ | 1,456 |  |  | $ | 1,644 |  |  | $ | (188) |  |  | (11) | % |
Nonperforming |  | $ | 798 |  |  | $ | 902 |  |  | $ | (104) |  |  | (12) | % |
Accruing (b) |  | 658 |  |  | 742 |  |  | (84) |  |  | (11) | % |
Total TDRs |  | $ | 1,456 |  |  | $ | 1,644 |  |  | $ | (188) |  |  | (11) | % |

(a)Amounts in table do not include associated valuation allowances.
(b)Accruing loans include consumer credit card loans and certain loans that have demonstrated a period of at least six months of performance under the restructured terms and are excluded from nonperforming loans.
Nonperforming TDRs represented approximately 32% of total nonperforming loans and 55% of total TDRs at September 30, 2021. Comparable amounts at December 31, 2020 were 39% and 55%, respectively. The remaining portion of TDRs represents TDRs that have been returned to accrual status after performing under the restructured terms for at least six consecutive months.
See Note 4 Loans and Related Allowance for Credit Losses in the Notes to Consolidated Financial Statements included in Item 1 of this Report for additional information on TDRs.
Loan Modifications
During the first nine months of 2021, PNC continued to provide relief to our customers from the economic impacts of COVID-19 through a variety of solutions, including additional grants and extensions of loan and lease modifications under our hardship relief programs. We continued to see a reduction in the number of customers in active assistance from the peak in the summer of 2020, which led to additional declines in loans under modification that present credit risk to PNC at September 30, 2021.
The impact of these modifications was considered within the quarterly reserve determination. See the Allowance for Credit Losses discussion within the Critical Accounting Estimates and Judgments section of this Financial Review for additional information. Refer to the Loan Delinquencies discussion in this Credit Risk Management section for information on how these hardship related loan modifications are reported from a delinquency perspective as of September 30, 2021.
Under the CARES Act, loan modifications meeting certain criteria qualify the loan for relief from TDR treatment. Loans that do not meet the criteria for TDR relief under the CARES Act may also be evaluated under interagency guidance. For additional information on this criteria, see the Loan Modifications discussion in the Credit Risk Management section within Item 7 of our 2020 Form 10-K.
Consumer Loan Modifications Under Hardship Relief Programs
Our consumer loan modification programs are being granted in response to customer hardships that extended beyond the initial relief period. These loan and line modifications include all hardship related modifications. See the Loan Modifications discussion within Credit Risk Management in Item 7 of our 2020 Form 10-K for additional details.
The following table provides a summary of consumer accounts in active assistance under hardship relief programs that were on our balance sheet at September 30, 2021. Excluded from Table 24 are government insured or guaranteed loans totaling $284 million in each of the Residential real estate and Education loan classes. These loans present minimal credit risk to PNC. Loans in active hardship assistance programs offered by BBVA prior to acquisition were $59 million at September 30, 2021 and are excluded from Table 24.
28 The PNC Financial Services Group, Inc. – Form 10-Q

Table 24: Consumer Loans in Active Hardship Relief Programs (a) (b)

As of September 30, 2021 - Dollars in millions |  | Number of Accounts |  | Unpaid Principal Balance | % of Loan Class (c) | % Making Payment in Last Payment Cycle |
Consumer |  |  |  |  |  |  |
Residential real estate |  | 1,334 |  |  | $ | 234 |  | 0.6 | % | 36.5 | % |
Home equity |  | 665 |  |  | 46 |  | 0.2 | % | 82.8 | % |
Automobile |  | 2,556 |  |  | 57 |  | 0.3 | % | 74.3 | % |
Credit card |  | 6,519 |  |  | 41 |  | 0.6 | % | 71.6 | % |
Education |  | 2,449 |  |  | 37 |  | 1.4 | % | 55.9 | % |
Other consumer |  | 553 |  |  | 7 |  | 0.1 | % | 77.2 | % |
Total consumer (d) |  | 14,076 |  |  | $ | 422 |  | 0.4 | % | 69.0 | % |

(a)In cases where there have been multiple modifications on an individual loan, regardless of the number of modifications granted, each loan is counted only once in this table.
(b)Amounts include loan modifications that qualify for TDR accounting totaling $101 million.
(c)Based on total loans outstanding at September 30, 2021.
(d)Approximately 80% of these loan balances were secured by collateral at September 30, 2021.
Modifications are considered to have exited active assistance after the modification period has expired or the modification was exited. As of September 30, 2021, approximately 97% of the accruing consumer loans that have exited hardship relief program modifications offered by legacy PNC were current or less than 30 days past due.
See the Credit Risk Management section within Item 7 of our 2020 Form 10-K for information on the TDR impacts of our modification programs.
Allowance for Credit Losses
Our ACL is based on historical loss and performance experience, which is captured through PD, as well as current borrower risk characteristics including collateral type and quality, current economic conditions, reasonable and supportable forecasts of future conditions and other relevant factors. We maintain the ACL at an appropriate level for expected losses on our existing investment securities, loans, equipment finance leases, other financial assets and unfunded lending related commitments and determine this allowance based on quarterly assessments of the remaining estimated contractual term of the assets or exposures as of the balance sheet date.
See Note 1 Accounting Policies in the Notes To Consolidated Financial Statements included in Item 8 of our 2020 Form 10-K and the Credit Risk Management section within Item 7 of our 2020 Form 10-K for additional discussion of our ACL, including details of our methodologies. See also the Critical Accounting Estimates and Judgments section of this Financial Review for further discussion of the assumptions used in the determination of the ACL as of September 30, 2021.
The PNC Financial Services Group, Inc. – Form 10-Q 29

The following table summarizes our allowance for credit losses by loan class:
Table 25: Allowance for Credit Losses by Loan Class (a)

|  | September 30, 2021 |  | December 31, 2020 |
Dollars in millions |  | Allowance Amount | Total Loans | % of Total Loans |  | Allowance Amount | Total Loans | % of Total Loans |
Allowance for loans and lease losses |  |  |  |  |  |  |  |  |
Commercial |  |  |  |  |  |  |  |  |
Commercial and industrial |  | $ | 2,173 |  | $ | 152,735 |  | 1.42 | % |  | $ | 2,300 |  | $ | 132,073 |  | 1.74 | % |
Commercial real estate |  | 1,312 |  | 36,195 |  | 3.62 | % |  | 880 |  | 28,716 |  | 3.06 | % |
Equipment lease financing |  | 118 |  | 6,257 |  | 1.89 | % |  | 157 |  | 6,414 |  | 2.45 | % |
Total commercial |  | 3,603 |  | 195,187 |  | 1.85 | % |  | 3,337 |  | 167,203 |  | 2.00 | % |
Consumer |  |  |  |  |  |  |  |  |
Residential real estate |  | 42 |  | 38,214 |  | 0.11 | % |  | 28 |  | 22,560 |  | 0.12 | % |
Home equity |  | 167 |  | 24,479 |  | 0.68 | % |  | 313 |  | 24,088 |  | 1.30 | % |
Automobile |  | 365 |  | 17,265 |  | 2.11 | % |  | 379 |  | 14,218 |  | 2.67 | % |
Credit card |  | 701 |  | 6,466 |  | 10.84 | % |  | 816 |  | 6,215 |  | 13.13 | % |
Education |  | 81 |  | 2,653 |  | 3.05 | % |  | 129 |  | 2,946 |  | 4.38 | % |
Other consumer |  | 396 |  | 5,966 |  | 6.64 | % |  | 359 |  | 4,698 |  | 7.64 | % |
Total consumer |  | 1,752 |  | 95,043 |  | 1.84 | % |  | 2,024 |  | 74,725 |  | 2.71 | % |
Total |  | 5,355 |  | $ | 290,230 |  | 1.85 | % |  | 5,361 |  | $ | 241,928 |  | 2.22 | % |
Allowance for unfunded lending related commitments |  | 646 |  |  |  |  | 584 |  |  |  |
Allowance for credit losses |  | $ | 6,001 |  |  |  |  | $ | 5,945 |  |  |  |
Allowance for credit losses to total loans |  |  |  | 2.07 | % |  |  |  | 2.46 | % |
Commercial |  |  |  | 2.12 | % |  |  |  | 2.29 | % |
Consumer |  |  |  | 1.96 | % |  |  |  | 2.84 | % |

(a) Excludes allowances for investment securities and other financial assets, which together totaled $162 million and $109 million at September 30, 2021 and December 31, 2020, respectively.
30 The PNC Financial Services Group, Inc. – Form 10-Q

The following table summarizes our loan charge-offs and recoveries:
Table 26: Loan Charge-Offs and Recoveries

Nine months ended September 30 |  | Gross Charge-offs |  | Recoveries |  | Net Charge-offs / (Recoveries) |  | % of Average Loans (Annualized) |
Dollars in millions
2021 |  |  |  |  |  |  |  |  |
Commercial |  |  |  |  |  |  |  |  |
Commercial and industrial |  | $ | 350 |  |  | $ | 68 |  |  | $ | 282 |  |  | 0.27 | % |
Commercial real estate |  | 34 |  |  | 5 |  |  | 29 |  |  | 0.12 | % |
Equipment lease financing |  | 9 |  |  | 8 |  |  | 1 |  |  | 0.02 | % |
Total commercial |  | 393 |  |  | 81 |  |  | 312 |  |  | 0.23 | % |
Consumer |  |  |  |  |  |  |  |  |
Residential real estate |  | 11 |  |  | 20 |  |  | (9) |  |  | (0.04) | % |
Home equity |  | 16 |  |  | 63 |  |  | (47) |  |  | (0.26) | % |
Automobile |  | 120 |  |  | 117 |  |  | 3 |  |  | 0.03 | % |
Credit card |  | 196 |  |  | 36 |  |  | 160 |  |  | 3.52 | % |
Education |  | 11 |  |  | 6 |  |  | 5 |  |  | 0.24 | % |
Other consumer |  | 130 |  |  | 21 |  |  | 109 |  |  | 2.77 | % |
Total consumer |  | 484 |  |  | 263 |  |  | 221 |  |  | 0.36 | % |
Total |  | $ | 877 |  |  | $ | 344 |  |  | $ | 533 |  |  | 0.27 | % |
2020 |  |  |  |  |  |  |  |  |
Commercial |  |  |  |  |  |  |  |  |
Commercial and industrial |  | $ | 249 |  |  | $ | 52 |  |  | $ | 197 |  |  | 0.19 | % |
Commercial real estate |  | 1 |  |  | 6 |  |  | (5) |  |  | (0.02) | % |
Equipment lease financing |  | 19 |  |  | 7 |  |  | 12 |  |  | 0.23 | % |
Total commercial |  | 269 |  |  | 65 |  |  | 204 |  |  | 0.15 | % |
Consumer |  |  |  |  |  |  |  |  |
Residential real estate |  | 4 |  |  | 12 |  |  | (8) |  |  | (0.05) | % |
Home equity |  | 31 |  |  | 44 |  |  | (13) |  |  | (0.07) | % |
Automobile |  | 210 |  |  | 95 |  |  | 115 |  |  | 0.93 | % |
Credit card |  | 228 |  |  | 26 |  |  | 202 |  |  | 3.98 | % |
Education |  | 13 |  |  | 6 |  |  | 7 |  |  | 0.29 | % |
Other consumer |  | 110 |  |  | 14 |  |  | 96 |  |  | 2.61 | % |
Total consumer |  | 596 |  |  | 197 |  |  | 399 |  |  | 0.68 | % |
Total |  | $ | 865 |  |  | $ | 262 |  |  | $ | 603 |  |  | 0.32 | % |

Total net charge-offs decreased $70 million, or 12%, for the first nine months of 2021 compared to the same period in 2020. Commercial net charge-offs increased in the comparative primarily related to charge-offs attributable to BBVA, which were largely the result of required purchase accounting treatment for the acquisition. This increase was more than offset by declines in consumer net-charge-offs, driven primarily by decreases in automobile and credit card due to the continued favorable impact of government stimulus programs benefiting consumers, as well as the increase in automobile collateral values which has limited our losses in the auto portfolio.
See Note 1 Accounting Policies in the Notes to Consolidated Financial Statements included in Item 8 of our 2020 Form 10-K and Note 4 Loans and Related Allowance for Credit Losses in the Notes To Consolidated Financial Statements in Item 1 of this Report for additional information.
Liquidity and Capital Management
Liquidity risk, including our liquidity monitoring measures and tools, is described in further detail in the Liquidity and Capital Management section of our 2020 Form 10-K.
One of the ways we monitor our liquidity is by reference to the LCR, a regulatory minimum liquidity requirement designed to ensure that covered banking organizations maintain an adequate level of liquidity to meet net liquidity needs over the course of a hypothetical 30-day stress scenario. The LCR is calculated by dividing the amount of an institution’s HQLA, as calculated in accordance with the LCR rules, by its estimated, weighted net cash outflows, with net cash outflows determined by applying the assumed outflow factors in the LCR rules. The resulting quotient is expressed as a percentage. Effective January 1, 2020, PNC and PNC Bank, as Category III institutions under the Tailoring Rules, were subject to a reduced LCR requirement, with each company's net outflows reduced by 15%,
The PNC Financial Services Group, Inc. – Form 10-Q 31

thereby reducing the amount of HQLA each institution must hold to meet the LCR minimum requirement. The minimum LCR that PNC and PNC Bank are required to maintain continues to be 100%. PNC and PNC Bank calculate the LCR daily, and as of September 30, 2021, the LCR for PNC and PNC Bank exceeded the requirement of 100%.
Due to certain transition provisions in the LCR rules, BBVA USA was not subject to the LCR on a standalone basis prior to the merger into PNC Bank as the merger was completed prior to the effective date for BBVA USA’s LCR compliance in 2022.
We provide additional information regarding regulatory liquidity requirements and their potential impact on us in the Supervision and Regulation and Recent Regulatory Developments section of Item 1 Business and Item 1A Risk Factors of our 2020 Form 10-K.
Sources of Liquidity
Our largest source of liquidity on a consolidated basis is the customer deposit base generated by our banking businesses. These deposits provide relatively stable and low-cost funding. Total deposits increased to $448.9 billion at September 30, 2021 from $365.3 billion at December 31, 2020, driven by growth in both noninterest-bearing and interest-bearing deposits primarily due to the BBVA acquisition. See the Funding Sources portion of the Consolidated Balance Sheet Review section of this Financial Review for additional information related to our deposits. Additionally, certain assets determined by us to be liquid as well as unused borrowing capacity from a number of sources are also available to manage our liquidity position.
At September 30, 2021, our liquid assets consisted of cash and due from banks and short-term investments (federal funds sold, resale agreements, trading securities and interest-earning deposits with banks) totaling $87.0 billion and securities available for sale totaling $124.1 billion. The level of liquid assets fluctuates over time based on many factors, including market conditions, loan and deposit growth and balance sheet management activities. Our liquid assets included $25.2 billion of securities available for sale and trading securities pledged as collateral to secure public and trust deposits, repurchase agreements and for other purposes. In addition, $0.1 billion of securities held to maturity were also pledged as collateral for these purposes.
We also obtain liquidity through various forms of funding, including long-term debt (senior notes, subordinated debt and FHLB borrowings) and short-term borrowings (securities sold under repurchase agreements, commercial paper and other short-term borrowings). See the Funding Sources section of the Consolidated Balance Sheet Review in this Report and Note 10 Borrowed Funds in Item 8 of our 2020 Form 10-K for additional information related to our borrowings.
Total senior and subordinated debt, on a consolidated basis, decreased due to the following activity:
Table 27: Senior and Subordinated Debt

In billions | 2021 |  |
January 1 | $ | 30.7 |  |  |
Issuances | 1.7 |  |  |
Calls and maturities | (3.9) |  |  |
Other | (0.7) |  |  |
Impact from BBVA acquisition | 2.2 |  |  |
September 30 | $ | 30.0 |  |  |

Bank Liquidity
Under PNC Bank’s 2014 bank note program, as amended, PNC Bank may from time to time offer up to $40.0 billion aggregate principal amount outstanding at any one time of its unsecured senior and subordinated notes with maturity dates more than nine months (in the case of senior notes) and five years or more (in the case of subordinated notes) from their date of issue. At September 30, 2021, PNC Bank had $15.9 billion of notes outstanding under this program of which $10.9 billion were senior bank notes and $5.0 billion were subordinated bank notes.
At September 30, 2021, BBVA USA had $2.1 billion of notes outstanding, of which $1.3 billion were senior bank notes and $0.8 billion were subordinated banks notes.
See Note 16 Subsequent Events for details on the $750 million bank note redemption announced on October 29, 2021.
PNC Bank maintains additional secured borrowing capacity with the FHLB and through the Federal Reserve Bank
discount window. The Federal Reserve Bank, however, is not viewed as a primary means of funding our routine business activities,
but rather as a potential source of liquidity in a stressed environment or during a market disruption. At September 30, 2021, our
unused secured borrowing capacity at the FHLB and the Federal Reserve Bank totaled $95.3 billion.
32 The PNC Financial Services Group, Inc. – Form 10-Q

PNC Bank has the ability to offer up to $10.0 billion of its commercial paper to provide additional liquidity. At September 30, 2021, there were no issuances outstanding under this program.
Additionally, PNC Bank may also access funding from the parent company through deposits placed at the bank, or through issuing senior unsecured notes.
Parent Company Liquidity
In addition to managing liquidity risk at the bank level, we monitor the parent company’s liquidity. The parent company’s contractual obligations consist primarily of debt service related to parent company borrowings and funding non-bank affiliates. Additionally, the parent company maintains adequate liquidity to fund discretionary activities such as paying dividends to our shareholders, share repurchases and acquisitions.
At September 30, 2021, available parent company liquidity totaled $6.0 billion. Parent company liquidity is primarily held in intercompany cash. Investments with longer durations may also be acquired, and if so, the related maturities are aligned with scheduled cash needs, such as the maturity of parent company debt obligations.
The principal source of parent company liquidity is the dividends or other capital distributions it receives from PNC Bank, which may be impacted by the following:
•Bank-level capital needs,
•Laws and regulations,
•Corporate policies,
•Contractual restrictions, and
•Other factors.
There are statutory and regulatory limitations on the ability of a bank to pay dividends or make other capital distributions or to extend credit to the parent company or its non-bank subsidiaries. The amount available for dividend payments by PNC Bank to the parent company without prior regulatory approval was $3.1 billion at September 30, 2021. See Note 20 Regulatory Matters in the Notes To Consolidated Financial Statements in our 2020 Form 10-K for further discussion of these limitations. Due to the net earnings restrictions on dividend distributions under Alabama law, BBVA USA was not permitted to pay dividends any time between the BBVA acquisition on June 1, 2021 and the bank merger on October 8, 2021 without regulatory approval.
See Note 16 Subsequent Events for details on PNC Bank's return of capital of $3.0 billion to the parent company.
In addition to dividends from PNC Bank, other sources of parent company liquidity include cash and investments, as well as dividends and loan repayments from other subsidiaries and dividends or distributions from equity investments. We can also generate liquidity for the parent company and PNC’s non-bank subsidiaries through the issuance of debt and equity securities, including certain capital instruments, in public or private markets and commercial paper. The parent company has the ability to offer up to $5.0 billion of commercial paper to provide additional liquidity. At September 30, 2021, there were no commercial paper issuances outstanding.
On August 4, 2021, PNC redeemed all of the outstanding senior notes due September 3, 2021 issued by PNC in the amount of $500 million. The securities had a distribution rate of 3.250%. The redemption price was equal to $1,000 per $1,000 in principal amount, plus any accrued and unpaid distributions to the redemption date.
On August 13, 2021, the parent company issued $700 million of senior notes with a maturity date of August 13, 2026. Interest is payable semi-annually in arrears at a fixed rate of 1.15% per annum, on August 13 and February 13 of each year, beginning on February 13, 2022.
Parent company senior and subordinated debt outstanding totaled $11.4 billion and $10.6 billion at September 30, 2021 and December 31, 2020, respectively.
Contractual Obligations and Commitments
We have contractual obligations representing required future payments on borrowed funds, time deposits, leases, pension and postretirement benefits and purchase obligations. See the Liquidity and Capital Management portion of the Risk Management section in our 2020 Form 10-K for more information on these future cash outflows. Additionally, in the normal course of business we have various commitments outstanding, certain of which are not included on our Consolidated Balance Sheet. We provide information on our commitments in Note 8 Commitments in the Notes To Consolidated Financial Statements of this Report.
Credit Ratings
PNC’s credit ratings affect the cost and availability of short and long-term funding, collateral requirements for certain derivative instruments and the ability to offer certain products.
The PNC Financial Services Group, Inc. – Form 10-Q 33

In general, rating agencies base their ratings on many quantitative and qualitative factors, including capital adequacy, liquidity, asset quality, business mix, level and quality of earnings, and the current legislative and regulatory environment, including implied government support. A decrease, or potential decrease, in credit ratings could impact access to the capital markets and/or increase the cost of debt, and thereby adversely affect liquidity and financial condition.
The following table presents credit ratings for PNC and PNC Bank as of September 30, 2021:
Table 28: Credit Ratings for PNC and PNC Bank

| September 30, 2021
| Moody’s | Standard & Poor’s | Fitch
PNC |  |  |
Senior debt | A3 | A- | A
Subordinated debt | A3 | BBB+ | A-
Preferred stock | Baa2 | BBB- | BBB
PNC Bank |  |  |
Senior debt | A2 | A | A+
Subordinated debt | A3 | A- | A
Long-term deposits | Aa3 | A | AA-
Short-term deposits | P-1 | A-1 | F1+
Short-term notes | P-1 | A-1 | F1

On July 12, 2021, Moody’s downgraded PNC Bank’s long-term deposit rating from Aa2 to Aa3. The rating action was driven by a change in Moody’s rating methodology and no impact to PNC or its businesses is expected as a result of this downgrade. PNC Bank’s senior unsecured and subordinated debt ratings were affirmed at A2 and A3, respectively. At the same time, the Moody’s rating outlook on PNC Bank’s long-term deposit, senior unsecured debt and issuer ratings were raised from negative to stable. The credit rating agencies have withdrawn ratings on BBVA USA as the entity no longer exists.
Capital Management
Detailed information on our capital management processes and activities, including additional information on our previous CCAR submissions and capital plans, is included in the Capital Management portion of the Risk Management section in our 2020 Form 10-K.
We manage our funding and capital positions by making adjustments to our balance sheet size and composition, issuing or redeeming debt, issuing equity or other capital instruments, executing treasury stock transactions and capital redemptions or repurchases, and managing dividend policies and retaining earnings.
On September 13, 2021, PNC issued 1,500,000 depositary shares each representing 1/100th ownership in a share of 3.400% fixed-rate reset non-cumulative perpetual preferred stock, Series T, with a par value of $1 per share.
In the third quarter of 2021, we returned capital to shareholders through dividends on common shares of $0.5 billion and $0.4 billion of common share repurchases, representing 2.1 million shares. Repurchases were made under the share repurchase programs of up to $2.9 billion for the four-quarter period beginning in the third quarter of 2021.
On October 1, 2021, the PNC Board of Directors declared a quarterly cash dividend on common stock of $1.25 per share payable on November 5, 2021.
34 The PNC Financial Services Group, Inc. – Form 10-Q

Table 29: Basel III Capital

| September 30, 2021 |
Dollars in millions | Basel III (a) |  | Fully Implemented (estimated) (b) |
Common equity Tier 1 capital |  |  |  |
Common stock plus related surplus, net of treasury stock | $ | 630 |  |  | $ | 630 |  |
Retained earnings | 50,598 |  |  | 49,541 |  |
Goodwill, net of associated deferred tax liabilities | (10,673) |  |  | (10,673) |  |
Other disallowed intangibles, net of deferred tax liabilities | (469) |  |  | (469) |  |
Other adjustments/(deductions) | (48) |  |  | (53) |  |
Common equity Tier 1 capital | 40,038 |  |  | 38,976 |  |
Additional Tier 1 capital |  |  |  |
Preferred stock plus related surplus | 5,009 |  |  | 5,009 |  |
Tier 1 capital | 45,047 |  |  | 43,985 |  |
Additional Tier 2 capital |  |  |  |
Qualifying subordinated debt | 3,724 |  |  | 3,724 |  |
Trust preferred capital securities | 20 |  |  |  |
Eligible credit reserves includable in Tier 2 capital | 4,191 |  |  | 4,838 |  |
Total Basel III capital | $ | 52,982 |  |  | $ | 52,547 |  |
Risk-weighted assets |  |  |  |
Basel III standardized approach risk-weighted assets (c) | $ | 389,911 |  |  | $ | 389,887 |  |
Average quarterly adjusted total assets | $ | 547,840 |  |  | $ | 546,777 |  |
Supplementary leverage exposure (d) | $ | 643,732 |  |  | $ | 643,727 |  |
Basel III risk-based capital and leverage ratios (a)(e) |  |  |  |
Common equity Tier 1 | 10.3 | % |  | 10.0 | % |
Tier 1 | 11.6 | % |  | 11.3 | % |
Total (f) | 13.6 | % |  | 13.5 | % |
Leverage (g) | 8.2 | % |  | 8.0 | % |
Supplementary leverage ratio (d) | 7.0 | % |  | 6.8 | % |

(a)The ratios are calculated to reflect PNC's election to adopt the CECL optional five-year transition provision.
(b)The ratios are calculated to reflect the full impact of CECL and excludes the benefits of phase-ins.
(c)Basel III standardized approach weighted-assets are based on the Basel III standardized approach rules and include credit and market risk-weighted assets.
(d)The Supplementary leverage ratio is calculated based on Tier 1 capital divided by Supplementary leverage exposure, which takes into account the quarterly average of both on balance sheet assets as well as certain off-balance sheet items, including loan commitments and potential future exposure under derivative contracts.
(e)All ratios are calculated using the regulatory capital methodology applicable to PNC and calculated based on the standardized approach.
(f)The Basel III Total risk-based capital ratios include nonqualifying trust preferred capital securities of $20 million that are subject to a phase-out period that runs through 2021.
(g)Leverage ratio is calculated based on Tier 1 capital divided by Average quarterly adjusted total assets.
PNC’s regulatory risk-based capital ratios are calculated using the standardized approach for determining risk-weighted assets. Under the standardized approach for determining credit risk-weighted assets, exposures are generally assigned a pre-defined risk weight. Exposures to high volatility commercial real estate, nonaccruals, TDRs, past due exposures and equity exposures are generally subject to higher risk weights than other types of exposures.
The regulatory agencies have adopted a rule permitting banking organizations to delay the estimated impact on regulatory capital stemming from implementing CECL. CECL’s estimated impact on CET1 capital, as defined by the rule, is the change in retained earnings at adoption plus or minus 25% of the change in CECL ACL at the balance sheet date, excluding the initial allowance for PCD loans from BBVA, compared to CECL ACL at transition. PNC elected to adopt this optional transition provision effective as of March 31, 2020. See additional discussion of this rule in the Supervision and Regulation section of Item 1 Business and Item 1A Risk Factors of our 2020 Form 10-K.
At September 30, 2021, PNC, PNC Bank and BBVA USA were considered “well capitalized,” based on applicable U.S. regulatory capital ratio requirements. To qualify as “well capitalized”, PNC must have Basel III capital ratios of at least 6% for Tier 1 risk-based capital and 10% for Total risk-based capital, and PNC Bank and BBVA USA must have Basel III capital ratios of at least 6.5% for Common equity Tier 1 risk-based capital, 8% for Tier 1 risk-based capital, 10% for Total risk-based capital and a Leverage ratio of at least 5%.
The PNC Financial Services Group, Inc. – Form 10-Q 35

Federal banking regulators have stated that they expect the largest U.S. BHCs, including PNC, to have a level of regulatory capital well in excess of the regulatory minimum and have required the largest U.S. BHCs, including PNC, to have a capital buffer sufficient to withstand losses and allow them to meet the credit needs of their customers through estimated stress scenarios. We seek to manage our capital consistent with these regulatory principles, and believe that our September 30, 2021 capital levels were aligned with them.
We provide additional information regarding regulatory capital requirements and some of their potential impacts on us in the Supervision and Regulation section of Item 1 Business, Item 1A Risk Factors and Note 20 Regulatory Matters in the Notes To Consolidated Financial Statements in Item 8 of our 2020 Form 10-K.
Market Risk Management
See the Market Risk Management portion of the Risk Management Section in our 2020 Form 10-K for additional discussion regarding market risk.
Market Risk Management – Interest Rate Risk
Interest rate risk results primarily from our traditional banking activities of gathering deposits and extending loans. Many factors, including economic and financial conditions, movements in interest rates and consumer preferences, affect the difference between the interest that we earn on assets and the interest that we pay on liabilities and the level of our noninterest-bearing funding sources. Due to the repricing term mismatches and embedded options inherent in certain of these products, changes in market interest rates not only affect expected near-term earnings, but also the economic values of these assets and liabilities.
Our Asset and Liability Management group centrally manages interest rate risk as prescribed in our risk management policies, which are approved by management’s Asset and Liability Committee and the Risk Committee of the Board of Directors.
Sensitivity results and market interest rate benchmarks for the third quarter of 2021 and 2020 follow:
Table 30: Interest Sensitivity Analysis

| Third Quarter 2021 (a) |  | Third Quarter 2020 |
Net Interest Income Sensitivity Simulation |  |  |  |
Effect on net interest income in first year from gradual interest rate change over the following 12 months of: |  |  |  |
100 basis point increase | 4.5 | % |  | 4.3 | % |
Effect on net interest income in second year from gradual interest rate change over the preceding 12 months of: |  |  |  |
100 basis point increase | 11.3 | % |  | 10.9 | % |
Key Period-End Interest Rates |  |  |  |
One-month LIBOR | 0.08 | % |  | 0.15 | % |
Three-month LIBOR | 0.13 | % |  | 0.23 | % |
Three-year swap | 0.65 | % |  | 0.24 | % |

(a) Results include BBVA USA.
In addition to measuring the effect on net interest income assuming parallel changes in current interest rates, we routinely simulate the effects of a number of nonparallel interest rate environments. Table 31 reflects the percentage change in net interest income over the next two 12-month periods, including BBVA USA, assuming (i) the PNC Economist’s most likely rate forecast, (ii) implied market forward rates and (iii) yield curve slope flattening (a 100 basis point yield curve slope flattening between one-month and ten-year rates superimposed on current base rates) scenario.
All changes in forecasted net interest income are relative to results in a base rate scenario where current market rates are assumed to remain unchanged over the forecast horizon.
Table 31: Net Interest Income Sensitivity to Alternative Rate Scenarios

| September 30, 2021 |
| PNC Economist | Market Forward | Slope Flattening |
First year sensitivity | 1.6 | % | 1.0 | % | (2.2) | % |
Second year sensitivity | 6.7 | % | 5.0 | % | (7.3) | % |

When forecasting net interest income, we make assumptions about interest rates and the shape of the yield curve, the volume and characteristics of new business and the behavior of existing on- and off-balance sheet positions. These assumptions determine the
36 The PNC Financial Services Group, Inc. – Form 10-Q

future level of simulated net interest income in the base interest rate scenario and the other interest rate scenarios presented in Tables 30 and 31. These simulations assume that as assets and liabilities mature, they are replaced or repriced at then current market rates.
The following graph presents the LIBOR/Swap yield curves for the base rate scenario and each of the alternate scenarios one year forward.
Table 32: Alternate Interest Rate Scenarios: One Year Forward
The third quarter 2021 interest sensitivity analyses indicate that our Consolidated Balance Sheet is positioned to benefit from an increase in interest rates and an upward sloping interest rate yield curve. We believe that we have the deposit funding base and balance sheet flexibility to adjust, where appropriate and permissible, to changing interest rates and market conditions.
As discussed in Item 1A Risk Factors in our 2020 Form 10-K, the planned discontinuance of the requirement that banks submit rates for the calculation of LIBOR after 2023 presents risks to the financial instruments originated, held or serviced by PNC that use LIBOR as a reference rate. PNC holds instruments and services its instruments and instruments owned by others that may be impacted by the likely discontinuance of LIBOR, including loans, investments, hedging products, floating-rate obligations, and other financial instruments that use LIBOR as a reference rate. The transition from LIBOR as an interest rate benchmark will subject PNC, like other financial participants, to financial, legal, operational, and reputational risks.
In order to address LIBOR cessation and the associated risks, PNC has established a cross-functional governance structure to oversee the overall strategy for the transition from LIBOR and mitigate risks associated with the transition. A LIBOR impact and risk assessment has been performed, which identified the associated risks across products, systems, models, and processes. PNC also established an enterprise-level program, which is actively monitoring PNC’s overall firm-wide exposure to LIBOR and using these results to plan transitional strategies and track progress versus these goals. Program workstreams were formed by Line of Business to ensure accountability and alignment with the appropriate operational, technology, and customer-facing stakeholders, while establishing a centralized Program Management Office to ensure consistency in execution and communication. Project plans and established milestones have been developed and have continued to evolve and be refined in line with industry developments and internal decisions and progress. PNC is also involved in industry discussions, preparing milestones for readiness and assessing progress against those milestones, along with developing and delivering on internal and external LIBOR cessation communication plans.
Key efforts in 2020 and the first nine months of 2021 included:
•Enhancing fallback language in new contracts and reviewing existing legal contracts/agreements to assess fallback language impacts,
•Making preparations for internal operational readiness,
•Making necessary enhancements to PNC's infrastructure, including systems, models, valuation tools and processes,
•Developing and delivering on internal and external LIBOR cessation communication plans,
•Engaging with PNC clients, industry working groups and regulators, and
•Monitoring developments associated with LIBOR alternatives and industry practices related to LIBOR-indexed instruments.
PNC also has been an active participant in efforts with the Federal Reserve and other regulatory agencies to explore the potential need for a credit-sensitive rate or add-on to SOFR for use in commercial loans. Those efforts led to the formation of the Credit Sensitivity
The PNC Financial Services Group, Inc. – Form 10-Q 37

Group, which has held a series of workshops to assess how a credit-sensitive rate or add-on to SOFR might be constructed and discuss associated implementation issues.
In late 2020, PNC began offering conforming adjustable rate mortgages using SOFR instead of USD LIBOR in line with Fannie Mae and Freddie Mac requirements. In the second quarter of 2021, PNC began offering nonconforming adjustable rate mortgages using SOFR and private student loans using Prime. Alternative rates including, but not limited to, the Bloomberg Short-Term Bank Yield Index and SOFR are currently being offered to our corporate and commercial customers. LIBOR will cease to be offered for new loans by year end 2021. PNC has provided regular updates to Federal Reserve, OCC and Federal Deposit Insurance Corporation examination staff regarding its LIBOR cessation and transition plans.
Market Risk Management – Customer-Related Trading Risk
We engage in fixed income securities, derivatives and foreign exchange transactions to support our customers’ investing and hedging activities. These transactions, related hedges and the credit valuation adjustment related to our customer derivatives portfolio are marked-to-market daily and reported as customer-related trading activities.We do not engage in proprietary trading of these products.
We use VaR as the primary means to measure and monitor market risk in customer-related trading activities. VaR is used to estimate the probability of portfolio losses based on the statistical analysis of historical market risk factors. VaR is calculated for each of the portfolios that comprise our customer-related trading activities of which the majority are covered positions as defined by the Market Risk Rule. VaR is computed with positions and market risk factors updated daily to ensure each portfolio is operating within its acceptable limits.
See the Market Risk Management – Customer-Related Trading Risk section of our 2020 Form 10-K for more information on our models used to calculate VaR and our backtesting process.
Customer-related trading revenue was $278 million for the nine months ended September 30, 2021, compared to $293 million for the same period in 2020. The decrease was primarily due to lower interest rate derivative client sales revenues partially offset by improved foreign exchange client sales revenues. For the quarterly period, customer-related trading revenue was $99 million for the third quarter of 2021, compared to $108 million in 2020. The decrease was primarily due to changes in the credit valuation for customer-related derivatives activities partially offset by improved foreign exchange client revenues.
Market Risk Management – Equity And Other Investment Risk
Equity investment risk is the risk of potential losses associated with investing in both private and public equity markets. In addition to extending credit, taking deposits, underwriting securities and trading financial instruments, we make and manage direct investments in a variety of transactions, including management buyouts, recapitalizations and growth financings in a variety of industries. We also have investments in affiliated and non-affiliated funds that make similar investments in private equity. The economic and/or book value of these investments and other assets are directly affected by changes in market factors.
Various PNC business units manage our equity and other investment activities. Our businesses are responsible for making investment decisions within the approved policy limits and associated guidelines.
A summary of our equity investments follows:
Table 33: Equity Investments Summary

| September 30 2021 (a) |  | December 31 2020 |  | Change |
Dollars in millions |  | $ |  | % |
Tax credit investments | $ | 3,723 |  |  | $ | 2,870 |  |  | $ | 853 |  |  | 30 | % |
Private equity and other | 4,014 |  |  | 3,182 |  |  | 832 |  |  | 26 | % |
Total | $ | 7,737 |  |  | $ | 6,052 |  |  | $ | 1,685 |  |  | 28 | % |

(a)Includes $0.7 billion of investments from BBVA, of which $0.6 billion are tax credit investments and $0.1 billion are private equity and other.
Tax Credit Investments
Included in our equity investments are direct tax credit investments and equity investments held by consolidated entities. These tax credit investment balances included unfunded commitments totaling $2.0 billion and $1.4 billion at September 30, 2021 and December 31, 2020, respectively. These unfunded commitments are included in Other liabilities on our Consolidated Balance Sheet.
Note 5 Loan Sale and Servicing Activities and Variable Interest Entities in the Notes To Consolidated Financial Statements in our 2020 Form 10-K has further information on Tax Credit Investments.
Private Equity and Other
The largest component of our other equity investments is our private equity portfolio. The private equity portfolio is an illiquid portfolio consisting of mezzanine and equity investments that vary by industry, stage and type of investment. Private equity investments carried at estimated fair value totaled $1.7 billion and $1.5 billion at September 30, 2021 and December 31, 2020,
38 The PNC Financial Services Group, Inc. – Form 10-Q

respectively. As of September 30, 2021, $1.5 billion was invested directly in a variety of companies and $0.2 billion was invested indirectly through various private equity funds. See the Supervision and Regulation section in Item 1 of our 2020 Form 10-K for discussion of the potential impacts of the Volcker Rule provisions of Dodd-Frank on our interests in and other relationships with private funds covered by the Volcker Rule.
Included in our other equity investments are Visa Class B common shares, which are recorded at cost. Visa Class B common shares that we own are transferable only under limited circumstances until they can be converted into shares of the publicly-traded Class A common shares, which cannot happen until the resolution of the pending interchange litigation. Based upon the September 30, 2021 per share closing price of $222.75 for a Visa Class A common share, the estimated value of our total investment in the Class B common shares was approximately $1.3 billion at the current conversion rate of Visa B shares to Visa A shares, while our cost basis was not significant. See Note 15 Fair Value and Note 21 Legal Proceedings in the Notes To Consolidated Financial Statements in Item 8 of our 2020 Form 10-K for additional information regarding our Visa shares and related agreements. The estimated value does not represent fair value of the Visa B common shares given the share’s limited transferability and the lack of observable transactions in the marketplace.
We also have certain other equity investments, the majority of which represent investments in affiliated and non-affiliated funds with both traditional and alternative investment strategies. Net gains related to these investments were $44 million for the nine months ended September 30, 2021 and were not significant for the nine months ended September 30, 2020.
Financial Derivatives
We use a variety of financial derivatives as part of the overall asset and liability risk management process to help manage exposure to market (primarily interest rate) and credit risk inherent in our business activities. We also enter into derivatives with customers to facilitate their risk management activities.
Financial derivatives involve, to varying degrees, market and credit risk. Derivatives represent contracts between parties that usually require little or no initial net investment and result in one party delivering cash or another type of asset to the other party based on a notional and an underlying as specified in the contract. Therefore, cash requirements and exposure to credit risk are significantly less than the notional amount on these instruments.
Further information on our financial derivatives is presented in Note 1 Accounting Policies, Note 15 Fair Value and Note 16 Financial Derivatives in our Notes To Consolidated Financial Statements in our 2020 Form 10-K and in Note 11 Fair Value and Note 12 Financial Derivatives in the Notes To Consolidated Financial Statements in Item 1 of this Report.
Not all elements of market and credit risk are addressed through the use of financial derivatives, and such instruments may be ineffective for their intended purposes due to unanticipated market changes, among other reasons.
R ECENT R EGULATORY D EVELOPMENTS
BBVA USA Merger
On October 8, 2021 and following regulatory approval from the Federal Reserve and the OCC, PNC consummated the merger of its U.S. state member bank subsidiary, BBVA USA, Birmingham, Alabama, with and into PNC Bank, with PNC Bank remaining as the surviving bank. The regulatory approval process also included approvals from the banking departments of the states of Alabama and Texas. With completion of the merger and conversion of BBVA USA branches to PNC Bank branches, PNC Bank has added branches in Texas, Alabama, Arizona, California, Florida, Colorado and New Mexico. The merger of the two banks did not affect PNC or PNC Bank’s classification as Category III institutions for purposes of federal bank regulations.
Other Developments
In September 2021, the OCC issued a notice of proposed rulemaking to rescind its June 2020 CRA rule. The OCC's June 2020 rule made significant changes to the OCC’s regulations implementing the CRA for national banks, like PNC Bank, and replaced the previous CRA rule jointly issued with the Federal Reserve and the FDIC (1995 rule). The June 2020 rule would have required significant changes to PNC Bank’s CRA framework. The OCC is proposing to replace its June 2020 rule, including provisions of the rule that were effective October 1, 2020, with rules largely based on the 1995 rule subject to a transition for certain aspects of the June 2020 rule. The proposal would facilitate the OCC’s ongoing work with the Federal Reserve and the FDIC to modernize the regulations implementing the CRA and create consistent rules for all insured depository institutions. Comments on the proposal are due October 29, 2021.
In September 2021, the CFPB issued a notice of proposed rulemaking to implement the small business lending data collection requirements set forth in section 1071 of the Dodd-Frank Act. Section 1071 amended the Equal Credit Opportunity Act to require financial institutions to collect and report to the CFPB data regarding certain small business credit applications. Under the proposal, financial institutions that meet small business credit transaction thresholds, like PNC Bank, would be required to collect and report
The PNC Financial Services Group, Inc. – Form 10-Q 39

significant amounts of data regarding applications for small business credit, including on the race, sex and ethnicity of the principal owners of the business, among other requirements. The CFPB has proposed that any final rule, when issued, would be effective 90 days after publication in the Federal Register, with compliance mandated 18 months after publication. Comments on the proposal are due January 6, 2022.
C RITICAL A CCOUNTING E STIMATES AND J UDGMENTS
Note 1 Accounting Policies in our 2020 Form 10-K describes the most significant accounting policies that we use to prepare our consolidated financial statements. Certain of these policies require us to make estimates or economic assumptions that may vary under different assumptions or conditions, and such variations may significantly affect our reported results and financial position for the period or in future periods. The policies and judgments related to residential and commercial MSRs and fair value measurements are described in Critical Accounting Estimates and Judgments in Item 7 of our 2020 Form 10-K. For additional information on fair value measurements of assets and liabilities assumed in the BBVA acquisition, see Note 2 Acquisition and Divestiture Activity in the Notes To Consolidated Financial Statements included in this Report. The following details the critical estimates and judgments around the ACL.
Allowance for Credit Losses
We maintain the ACL at levels that we believe to be appropriate as of the balance sheet date to absorb expected credit losses on our existing investment securities, loans, equipment finance leases, other financial assets and unfunded lending related commitments, for the remaining contractual term of the assets or exposures, taking into consideration expected prepayments. Our determination of the ACL is based on historical loss and performance experience, which is captured through PD, as well as current borrower characteristics including collateral type and quality, current economic conditions, reasonable and supportable forecasts of future conditions and other relevant factors. We use methods sensitive to changes in economic conditions, to interpret these factors to estimate expected credit losses. We evaluate and, when appropriate, enhance the quality of our data and models and other methods used to estimate ACL on an ongoing basis. We apply qualitative factors to reflect in the ACL our best estimate of amounts that we do not expect to collect because of, among other things, idiosyncratic risk factors, changes in economic conditions that may not be reflected in forecasted results, or other potential methodology limitations. The major drivers of ACL estimates include, but are not limited to:
•Current economic conditions and borrower quality: Our forecast of expected losses depends on economic conditions and
portfolio quality as of the estimation date. As current economic conditions evolve, forecasted losses could be materially
affected.
•Scenario weights and design: Our loss estimates are sensitive to the shape, direction and rate of change of macroeconomic forecasts and thus vary significantly between upside and downside scenarios. Change to probability weights assigned to these scenarios and timing of peak business cycles reflected by the scenarios could materially affect our loss estimates.
•Portfolio volume and mix: Changes to portfolio volume and mix could materially affect our estimates, as CECL reserves
would be recognized upon origination or acquisition.
For all assets and unfunded lending related commitments within the scope of the CECL standard, the applicable ACL is composed of one or a combination of the following components: (i) collectively assessed or pooled reserves, (ii) individually assessed reserves, and
(iii) qualitative (judgmental) reserves. Our methodologies and key assumptions for each of these components are discussed in Note 1
Accounting Policies in our 2020 Form 10-K.
Reasonable and Supportable Economic Forecast
Under CECL, we are required to consider reasonable and supportable forecasts in estimating expected credit losses. For this purpose,
we have established a framework which includes a three year forecast period and the use of four economic scenarios with associated probability weights, which in combination create a forecast of expected economic outcomes over our reasonable and supportable forecast period. Credit losses estimated in our reasonable and supportable forecast period are sensitive to the shape and severity of the scenarios used and weights assigned to them.
To generate the four economic forecast scenarios we use a combination of quantitative macroeconomic models, other measures of economic activity and forward-looking expert judgment to forecast the distribution of economic outcomes over the reasonable and supportable forecast period. Each scenario is then given an associated probability (weight) in order to represent our current expectation within that distribution over the forecast period. This process is informed by current economic conditions, expected business cycle evolution and the expert judgment of PNC’s RAC. This approach seeks to provide a reasonable representation of the forecast of expected economic outcomes and is used to estimate expected credit losses across a variety of loans and securities. Each quarter the scenarios are presented for approval to PNC’s RAC and the committee determines and approves CECL scenarios' weights for use for the current reporting period.
The s cenarios used for the period ended September 30, 2021 reflect an improved near-term economic outlook compared to the scenarios used for the period ended December 31, 2020. The overall improvement in the comparison was driven largely by
40 The PNC Financial Services Group, Inc. – Form 10-Q

improvements in both the outlook for consumer spending and the labor market, along with the impact from continued vaccine distribution, while also considering the lingering effects of COVID-19 that slowed the momentum of economic recovery in recent months, as the Delta variant continued to drive increased COVID-19 cases throughout the U.S. and abroad.
We used a number of economic variables in our scenarios, with the most significant drivers being Real GDP and unemployment rate measures. Using the weighted-average of our four economic forecast scenarios, we estimated that:
•Real GDP grows 5.4% in 2021, ending the year 3.1% above pre-recession levels. Annual growth continues but slows to 2.9% and 1.9% in 2022 and 2023, respectively.
•Unemployment rates reflect continued recovery in the labor market in 2021, with the unemployment rate falling to 5.3% by the end of the year. Employment gains were estimated to continue through the forecast period with the unemployment rate reaching 4.8% and 4.3% by the end of 2022 and 2023, respectively.
One of the scenarios included in our weighted-average is our baseline prediction of the most likely economic outcome. This scenario includes estimated Real GDP growing to 5.8% in 2021 and ending the year 3.4% above its pre-recession peak levels, with annual growth slowing to 3.2% and 1.6% in 2022 and 2023, respectively. Unemployment rates in this most likely scenario reach 5.0% by the end of 2021, 4.3% by the end of 2022 and 3.9% by the end of 2023. See our Business Outlook and the Cautionary Statement Regarding Forward-Looking Information in this Financial Review for additional discussion on our baseline prediction of the most likely economic outcome.
Though the outlook of near-term growth is less optimistic than it was last quarter due to the emergence of the Delta COVID-19 variant and continued supply chain challenges, the economy has seen significant recovery from the onset of the pandemic. National macroeconomic indicators, forecasts and performance expectations have all steadily improved, helping to lower overall loss expectations. These improvements have been reflected in the reserve releases through the first nine months of 2021. However, for certain portions of our commercial and consumer portfolios, considerable uncertainty remains regarding lifetime losses. For commercial borrowers, there are still lingering concerns around industries that have been affected by COVID-19 related restrictions and emerging secular changes. For these industries, where unrestricted commerce has recently returned, the recovery will lag the broader economy. Where restrictions persist and/or secular changes have emerged, the impact and eventual level of recovery are less certain. For consumer borrowers, payment behavior upon expiration of government stimulus, including recently expired enhanced unemployment benefits is still difficult to predict. As such, for both our commercial and consumer loan portfolios, PNC identified and performed significant analysis around these segments to ensure our reserves are adequate in the current economic environment. We believe the economic scenarios have effectively provided sufficient variation to capture probable recovery paths. Additionally, through in depth and granular analysis of COVID-19 related impacts, we have adequately addressed reserve requirements for specific populations most affected in the current environment. Through this approach, we believe the reserve levels sufficiently reflect the expectation for life of loan losses of the current portfolio.
See the following for additional details on the components of our ACL:
•Allowance For Credit Losses in the Credit Risk Management section of this Financial Review, and
•Note 3 Investment Securities and Note 4 Loans and Related Allowance for Credit Losses in the Notes To Consolidated Financial Statements included in this Report.
O FF-B ALANCE S HEET A RRANGEMENTS A ND V ARIABLE I NTEREST E NTITIES
We engage in a variety of activities that involve entities that are not consolidated or otherwise reflected in our Consolidated Balance Sheet that are generally referred to as off-balance sheet arrangements. Additional information on these types of activities is included in our 2020 Form 10-K and in Note 5 Loan Sale and Servicing Activities and Variable Interest Entities and Note 8 Commitments in the Notes To Consolidated Financial Statements included in this Report.
A summary and further description of VIEs is included in Note 1 Accounting Policies and Note 5 Loan Sale and Servicing Activities and Variable Interest Entities in our 2020 Form 10-K.
Trust Preferred Securities
See Note 10 Borrowed Funds in the Notes To Consolidated Financial Statements in our 2020 Form 10-K for additional information on trust preferred securities issued by PNC Capital Trust C including information on contractual limitations potentially imposed on payments (including dividends) with respect to PNC's equity securities.
I NTERNAL C ONTROLS A ND D ISCLOSURE C ONTROLS A ND P ROCEDURES
As of September 30, 2021, we performed an evaluation under the supervision of and with the participation of our management, including the Chairman, President and Chief Executive Officer and the Executive Vice President and Chief Financial Officer, of the
The PNC Financial Services Group, Inc. – Form 10-Q 41

effectiveness of the design and operation of our disclosure controls and procedures and of changes in our internal control over financial reporting.
Based on that evaluation, our Chairman, President and Chief Executive Officer and our Executive Vice President and Chief Financial Officer concluded that our disclosure controls and procedures (as defined in Rule 13a-15(e) under the Securities Exchange Act of 1934) were effective as of September 30, 2021, and that there has been no change in PNC’s internal control over financial reporting that occurred during the third quarter of 2021 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.
As permitted by SEC guidance that an assessment of internal controls over financial reporting of a recently acquired business may be excluded from management's evaluation of disclosure controls and procedures for up to a year from the date of acquisition, we have excluded BBVA from management's reporting on internal control over financial reporting for the quarter ended September 30, 2021. We will continue to evaluate the effectiveness of internal controls over financial reporting post-integration of BBVA, including BBVA USA, with that of PNC and PNC Bank and will make changes to our internal control framework, as necessary. The acquisition of BBVA contributed $86.6 billion of assets, or 16% of our total assets, to our balance sheet at September 30, 2021. The BBVA acquisition also contributed $737 million of revenue, or 14% of total revenue, for the three months ended September 30, 2021 and $1.1 billion of revenue, or 7% of total revenue, for the nine months ended September 30, 2021.
42 The PNC Financial Services Group, Inc. – Form 10-Q

C AUTIONARY S TATEMENT R EGARDING F ORWARD-L OOKING I NFORMATION
We make statements in this Report, and we may from time to time make other statements, regarding our outlook for earnings, revenues, expenses, tax rates, capital and liquidity levels and ratios, asset levels, asset quality, financial position, and other matters regarding or affecting us and our future business and operations that are forward-looking statements within the meaning of the Private Securities Litigation Reform Act. Forward-looking statements are typically identified by words such as “believe,” “plan,” “expect,” “anticipate,” “see,” “look,” “intend,” “outlook,” “project,” “forecast,” “estimate,” “goal,” “will,” “should” and other similar words and expressions.
Forward-looking statements are necessarily subject to numerous assumptions, risks and uncertainties, which change over time. Future events or circumstances may change our outlook and may also affect the nature of the assumptions, risks and uncertainties to which our forward-looking statements are subject. Forward-looking statements speak only as of the date made. We do not assume any duty and do not undertake any obligation to update forward-looking statements. Actual results or future events could differ, possibly materially, from those anticipated in forward-looking statements, as well as from historical performance. As a result, we caution against placing undue reliance on any forward-looking statements.
Our forward-looking statements are subject to the following principal risks and uncertainties.
•Our businesses, financial results and balance sheet values are affected by business and economic conditions, including:
–Changes in interest rates and valuations in debt, equity and other financial markets,
–Disruptions in the U.S. and global financial markets,
–Actions by the Federal Reserve Board, U.S. Treasury and other government agencies, including those that impact money supply, market interest rates and inflation,
–Changes in customer behavior due to changing business and economic conditions or legislative or regulatory initiatives,
–Changes in customers’, suppliers’ and other counterparties’ performance and creditworthiness,
–Impacts of tariffs and other trade policies of the U.S. and its global trading partners,
–The length and extent of the economic impacts of the COVID-19 pandemic,
–The impact of the results of the 2020 U.S. elections, including on the regulatory landscape, capital markets, tax policy, infrastructure spending and social programs, and
–Commodity price volatility.
•Our forward-looking financial statements are subject to the risk that economic and financial market conditions will be substantially different than those we are currently expecting and do not take into account potential legal and regulatory contingencies. These statements are based on our view that:
–The U.S. economy is in an economic recovery, following a very severe but very short economic contraction in the first half of 2020 due to the COVID-19 pandemic and public health measures to contain it.
–The Delta COVID-19 variant and supply chain difficulties have been drags on economic growth in the second half of 2021, although the economy continues to expand. Growth will pick up at the end of 2021 as the impact of the Delta variant fades and supply chains normalize and will remain solid into 2022. Employment in September 2021 was still down by almost 5 million from before the pandemic; PNC expects employment to return to its pre-pandemic level in mid-2022.
–Compared to the spring of 2020 (when prices were falling), inflation accelerated in mid-2021 due to strong demand in specific segments and supply chain disruptions. Inflation has started to slow on a month-over-month basis but will remain elevated in the near term.
–PNC expects the FOMC to keep the fed funds rate in its current range of 0.00% to 0.25 % until late 2022.
•PNC’s ability to take certain capital actions, including returning capital to shareholders, is subject to PNC meeting or exceeding a stress capital buffer established by the Federal Reserve Board in connection with the Federal Reserve Board's CCAR process.
•PNC’s regulatory capital ratios in the future will depend on, among other things, the company’s financial performance, the scope and terms of final capital regulations then in effect and management actions affecting the composition of PNC’s balance sheet. In addition, PNC’s ability to determine, evaluate and forecast regulatory capital ratios, and to take actions (such as capital distributions) based on actual or forecasted capital ratios, will be dependent at least in part on the development, validation and regulatory review of related models.
•Legal and regulatory developments could have an impact on our ability to operate our businesses, financial condition, results of operations, competitive position, reputation, or pursuit of attractive acquisition opportunities. Reputational impacts could affect matters such as business generation and retention, liquidity, funding, and ability to attract and retain management. These developments could include:
–Changes to laws and regulations, including changes affecting oversight of the financial services industry, consumer protection, bank capital and liquidity standards, pension, bankruptcy and other industry aspects, and changes in accounting policies and principles.
The PNC Financial Services Group, Inc. – Form 10-Q 43

–Unfavorable resolution of legal proceedings or other claims and regulatory and other governmental investigations or other inquiries. These matters may result in monetary judgments or settlements or other remedies, including fines, penalties, restitution or alterations in our business practices, and in additional expenses and collateral costs, and may cause reputational harm to PNC.
–Results of the regulatory examination and supervision process, including our failure to satisfy requirements of agreements with governmental agencies.
–Impact on business and operating results of any costs associated with obtaining rights in intellectual property claimed by others and of adequacy of our intellectual property protection in general.
•Business and operating results are affected by our ability to identify and effectively manage risks inherent in our businesses, including, where appropriate, through effective use of systems and controls, third-party insurance, derivatives, and capital management techniques, and to meet evolving regulatory capital and liquidity standards.
•Our acquisition of BBVA presents us with risks and uncertainties related to the integration of the acquired business into PNC including:
–The business of BBVA going forward may not perform as we project or in a manner consistent with historical performance. As a result, the anticipated benefits, including estimated cost savings, of the transaction may be significantly more difficult or take longer to achieve than expected or may not be achieved in their entirety as a result of unexpected factors or events, including those that are outside of our control.
–The integration of BBVA, including its U.S. banking subsidiary, BBVA USA, with that of PNC and PNC Bank may be more difficult to achieve than anticipated or have unanticipated adverse results. Our ability to integrate BBVA, including its U.S. banking subsidiary, BBVA USA, successfully may be adversely affected by the fact that this transaction results in us entering several geographic markets where we did not previously have any meaningful presence.
•In addition to the BBVA transaction, we grow our business in part through acquisitions and new strategic initiatives. Risks and uncertainties include those presented by the nature of the business acquired and strategic initiative, including in some cases those associated with our entry into new businesses or new geographic or other markets and risks resulting from our inexperience in those new areas, as well as risks and uncertainties related to the acquisition transactions themselves, regulatory issues, and the integration of the acquired businesses into PNC after closing.
•Competition can have an impact on customer acquisition, growth and retention and on credit spreads and product pricing, which can affect market share, deposits and revenues. Our ability to anticipate and respond to technological changes can also impact our ability to respond to customer needs and meet competitive demands.
•Business and operating results can also be affected by widespread natural and other disasters, pandemics, dislocations, terrorist activities, system failures, security breaches, cyberattacks or international hostilities through impacts on the economy and financial markets generally or on us or our counterparties specifically.
We provide greater detail regarding these as well as other factors in our 2020 Form 10-K and subsequent Form 10-Qs and elsewhere in this Report, including in the Risk Factors and Risk Management sections and the Legal Proceedings and Commitments Notes of the Notes To Consolidated Financial Statements in these reports. Our forward-looking statements may also be subject to other risks and uncertainties, including those we may discuss elsewhere in this Report or in our other filings with the SEC.
44 The PNC Financial Services Group, Inc. – Form 10-Q

CONSOLIDATED INCOME STATEMENT
THE PNC FINANCIAL SERVICES GROUP, INC.

Unaudited | Three months ended September 30 |  | Nine months ended September 30
In millions, except per share data | 2021 |  | 2020 |  | 2021 |  | 2020
Interest Income |  |  |  |  |  |  |
Loans | $ | 2,437 |  |  | $ | 2,116 |  |  | $ | 6,593 |  |  | $ | 6,853 |
Investment securities | 460 |  |  | 490 |  |  | 1,350 |  |  | 1,599 |
Other | 78 |  |  | 70 |  |  | 216 |  |  | 279 |
Total interest income | 2,975 |  |  | 2,676 |  |  | 8,159 |  |  | 8,731 |
Interest Expense |  |  |  |  |  |  |
Deposits | 29 |  |  | 74 |  |  | 99 |  |  | 590 |
Borrowed funds | 90 |  |  | 118 |  |  | 275 |  |  | 619 |
Total interest expense | 119 |  |  | 192 |  |  | 374 |  |  | 1,209 |
Net interest income | 2,856 |  |  | 2,484 |  |  | 7,785 |  |  | 7,522 |
Noninterest Income |  |  |  |  |  |  |
Asset management | 248 |  |  | 215 |  |  | 713 |  |  | 615 |
Consumer services | 496 |  |  | 390 |  |  | 1,337 |  |  | 1,097 |
Corporate services | 842 |  |  | 479 |  |  | 2,085 |  |  | 1,517 |
Residential mortgage | 147 |  |  | 137 |  |  | 355 |  |  | 505 |
Service charges on deposits | 159 |  |  | 119 |  |  | 409 |  |  | 366 |
Other | 449 |  |  | 457 |  |  | 1,400 |  |  | 1,071 |
Total noninterest income | 2,341 |  |  | 1,797 |  |  | 6,299 |  |  | 5,171 |
Total revenue | 5,197 |  |  | 4,281 |  |  | 14,084 |  |  | 12,693 |
Provision For (Recapture of) Credit Losses | (203) |  |  | 52 |  |  | (452) |  |  | 3,429 |
Noninterest Expense |  |  |  |  |  |  |
Personnel | 1,986 |  |  | 1,410 |  |  | 5,103 |  |  | 4,152 |
Occupancy | 248 |  |  | 205 |  |  | 680 |  |  | 611 |
Equipment | 355 |  |  | 292 |  |  | 974 |  |  | 880 |
Marketing | 103 |  |  | 67 |  |  | 222 |  |  | 172 |
Other | 895 |  |  | 557 |  |  | 2,232 |  |  | 1,774 |
Total noninterest expense | 3,587 |  |  | 2,531 |  |  | 9,211 |  |  | 7,589 |
Income from continuing operations before income taxes and noncontrolling interests | 1,813 |  |  | 1,698 |  |  | 5,325 |  |  | 1,675 |
Income taxes from continuing operations | 323 |  |  | 166 |  |  | 906 |  |  | 128 |
Net income from continuing operations | 1,490 |  |  | 1,532 |  |  | 4,419 |  |  | 1,547 |
Income from discontinued operations before taxes |  |  |  |  |  |  | 5,777 |
Income taxes from discontinued operations |  |  |  |  |  |  | 1,222 |
Net income from discontinued operations |  |  |  |  |  |  | 4,555 |
Net income | 1,490 |  |  | 1,532 |  |  | 4,419 |  |  | 6,102 |
Less: Net income attributable to noncontrolling interests | 16 |  |  | 13 |  |  | 38 |  |  | 27 |
Preferred stock dividends | 57 |  |  | 63 |  |  | 162 |  |  | 181 |
Preferred stock discount accretion and redemptions | 1 |  |  | 1 |  |  | 3 |  |  | 3 |
Net income attributable to common shareholders | $ | 1,416 |  |  | $ | 1,455 |  |  | $ | 4,216 |  |  | $ | 5,891 |
Earnings Per Common Share |  |  |  |  |  |  |
Basic earnings from continuing operations | $ | 3.31 |  |  | $ | 3.40 |  |  | $ | 9.84 |  |  | $ | 3.11 |
Basic earnings from discontinued operations |  |  |  |  |  |  | 10.61 |
Total basic earnings | $ | 3.31 |  |  | $ | 3.40 |  |  | $ | 9.84 |  |  | $ | 13.73 |
Diluted earnings from continuing operations | $ | 3.30 |  |  | $ | 3.39 |  |  | $ | 9.83 |  |  | $ | 3.11 |
Diluted earnings from discontinued operations |  |  |  |  |  |  | 10.59 |
Total diluted earnings | $ | 3.30 |  |  | $ | 3.39 |  |  | $ | 9.83 |  |  | $ | 13.70 |
Average Common Shares Outstanding |  |  |  |  |  |  |
Basic | 426 |  |  | 426 |  |  | 426 |  |  | 427 |
Diluted | 426 |  |  | 426 |  |  | 427 |  |  | 428 |

See accompanying Notes To Consolidated Financial Statements.
The PNC Financial Services Group, Inc. – Form 10-Q 45

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME
THE PNC FINANCIAL SERVICES GROUP, INC.

Unaudited In millions |  | Three months ended September 30 |  | Nine months ended September 30 |
2021 |  | 2020 |  | 2021 |  | 2020 |
Net income from continuing operations |  | $ | 1,490 |  |  | $ | 1,532 |  |  | $ | 4,419 |  |  | $ | 1,547 |  |
Other comprehensive income (loss), before tax and net of reclassifications into Net income |  |  |  |  |  |  |  |  |
Net change in debt securities |  | (323) |  |  | 10 |  |  | (1,471) |  |  | 2,028 |  |
Net change in cash flow hedge derivatives |  | (174) |  |  | (119) |  |  | (727) |  |  | 678 |  |
Pension and other postretirement benefit plan adjustments |  | 2 |  |  | 2 |  |  | (11) |  |  | (3) |  |
Net change in Other |  | 1 |  |  |  |  | 2 |  |  | 10 |  |
Other comprehensive income (loss) from continuing operations, before tax and net of reclassifications into Net income |  | (494) |  |  | (107) |  |  | (2,207) |  |  | 2,713 |  |
Income tax benefit (expense) from continuing operations related to items of other comprehensive income |  | 110 |  |  | 35 |  |  | 516 |  |  | (630) |  |
Other comprehensive income (loss) from continuing operations, after tax and net of reclassifications into Net income |  | (384) |  |  | (72) |  |  | (1,691) |  |  | 2,083 |  |
Net income from discontinued operations |  |  |  |  |  |  |  | 4,555 |  |
Other comprehensive income from discontinued operations, before tax and net of reclassifications into Net income |  |  |  |  |  |  |  | 148 |  |
Income tax benefit (expense) from discontinued operations related to items of other comprehensive income |  |  |  |  |  |  |  | (33) |  |
Other comprehensive income from discontinued operations, after tax and net of reclassifications into Net income |  |  |  |  |  |  |  | 115 |  |
Other comprehensive income (loss), after tax and net of reclassifications into Net income |  | (384) |  |  | (72) |  |  | (1,691) |  |  | 2,198 |  |
Comprehensive income |  | 1,106 |  |  | 1,460 |  |  | 2,728 |  |  | 8,300 |  |
Less: Comprehensive income attributable to noncontrolling interests |  | 16 |  |  | 13 |  |  | 38 |  |  | 27 |  |
Comprehensive income attributable to PNC |  | $ | 1,090 |  |  | $ | 1,447 |  |  | $ | 2,690 |  |  | $ | 8,273 |  |

See accompanying Notes To Consolidated Financial Statements.
46 The PNC Financial Services Group, Inc. – Form 10-Q

CONSOLIDATED BALANCE SHEET
THE PNC FINANCIAL SERVICES GROUP, INC.

Unaudited | September 30 2021 |  | December 31 2020
In millions, except par value
Assets |  |  |
Cash and due from banks | $ | 8,843 |  |  | $ | 7,017 |
Interest-earning deposits with banks | 75,478 |  |  | 85,173 |
Loans held for sale (a) | 2,121 |  |  | 1,597 |
Investment securities – available for sale | 124,127 |  |  | 87,358 |
Investment securities – held to maturity | 1,479 |  |  | 1,441 |
Loans (a) | 290,230 |  |  | 241,928 |
Allowance for loan and lease losses | (5,355) |  |  | (5,361) |
Net loans | 284,875 |  |  | 236,567 |
Equity investments | 7,737 |  |  | 6,052 |
Mortgage servicing rights | 1,833 |  |  | 1,242 |
Goodwill | 10,885 |  |  | 9,233 |
Other (a) | 36,137 |  |  | 30,999 |
Total assets | $ | 553,515 |  |  | $ | 466,679 |
Liabilities |  |  |
Deposits |  |  |
Noninterest-bearing | $ | 156,305 |  |  | $ | 112,637 |
Interest-bearing | 292,597 |  |  | 252,708 |
Total deposits | 448,902 |  |  | 365,345 |
Borrowed funds |  |  |
Federal Home Loan Bank borrowings |  |  | 3,500 |
Bank notes and senior debt | 22,993 |  |  | 24,271 |
Subordinated debt | 7,074 |  |  | 6,403 |
Other (b) | 3,404 |  |  | 3,021 |
Total borrowed funds | 33,471 |  |  | 37,195 |
Allowance for unfunded lending related commitments | 646 |  |  | 584 |
Accrued expenses and other liabilities | 14,199 |  |  | 9,514 |
Total liabilities | 497,218 |  |  | 412,638 |
Equity |  |  |
Preferred stock (c) |  |  |
Common stock ($5 par value, Authorized 800 shares, issued 543 shares) | 2,713 |  |  | 2,713 |
Capital surplus | 17,453 |  |  | 15,884 |
Retained earnings | 49,541 |  |  | 46,848 |
Accumulated other comprehensive income | 1,079 |  |  | 2,770 |
Common stock held in treasury at cost: 120 and 119 shares | (14,527) |  |  | (14,205) |
Total shareholders’ equity | 56,259 |  |  | 54,010 |
Noncontrolling interests | 38 |  |  | 31 |
Total equity | 56,297 |  |  | 54,041 |
Total liabilities and equity | $ | 553,515 |  |  | $ | 466,679 |

(a)Our consolidated assets included the following for which we have elected the fair value option: Loans held for sale of $2.0 billion, Loans held for investment of $1.6 billion and Other assets of $0.1 billion at September 30, 2021. Comparable amounts at December 31, 2020 were $1.2 billion, $1.4 billion and $0.1 billion, respectively.
(b)Our consolidated liabilities included Other borrowed funds of less than $0.1 billion at both September 30, 2021 and December 31, 2020, for which we have elected the fair value option.
(c)Par value less than $0.5 million at each date.
See accompanying Notes To Consolidated Financial Statements.
The PNC Financial Services Group, Inc. – Form 10-Q 47

CONSOLIDATED STATEMENT OF CASH FLOWS
THE PNC FINANCIAL SERVICES GROUP, INC.

Unaudited In millions |  | Nine months ended September 30 |
2021 |  | 2020 |
Operating Activities |  |  |  |  |
Net income |  | $ | 4,419 |  |  | $ | 6,102 |  |
Adjustments to reconcile net income to net cash provided (used) by operating activities |  |  |  |  |
Provision for (recapture of) credit losses |  | (452) |  |  | 3,429 |  |
Depreciation and amortization |  | 1,215 |  |  | 944 |  |
Deferred income taxes |  | (74) |  |  | (2,505) |  |
Net gains on sales of securities |  | (50) |  |  | (254) |  |
Changes in fair value of mortgage servicing rights |  | (8) |  |  | 774 |  |
Gain on sale of BlackRock |  |  |  | (5,740) |  |
Undistributed earnings of BlackRock |  |  |  | (174) |  |
Net change in |  |  |  |  |
Trading securities and other short-term investments |  | 388 |  |  | 1,132 |  |
Loans held for sale |  | (390) |  |  | (533) |  |
Other assets |  | (1,504) |  |  | (2,112) |  |
Accrued expenses and other liabilities |  | 341 |  |  | 1,044 |  |
Other |  | (165) |  |  | 617 |  |
Net cash provided (used) by operating activities |  | $ | 3,720 |  |  | $ | 2,724 |  |
Investing Activities |  |  |  |  |
Sales |  |  |  |  |
Securities available for sale |  | $ | 15,674 |  |  | $ | 12,512 |  |
Net proceeds from sale of BlackRock |  |  |  | 14,225 |  |
Loans |  | 1,409 |  |  | 1,365 |  |
Repayments/maturities |  |  |  |  |
Securities available for sale |  | 23,829 |  |  | 19,850 |  |
Securities held to maturity |  | 67 |  |  | 52 |  |
Purchases |  |  |  |  |
Securities available for sale |  | (57,911) |  |  | (34,242) |  |
Securities held to maturity |  | (83) |  |  | (49) |  |
Loans |  | (1,564) |  |  | (1,600) |  |
Net change in |  |  |  |  |
Federal funds sold and resale agreements |  | (119) |  |  | 1,693 |  |
Interest-earning deposits with banks |  | 23,008 |  |  | (47,546) |  |
Loans |  | 14,001 |  |  | (10,323) |  |
Net cash paid for acquisition (a) |  | (10,511) |  |  |  |
Other |  | (1,538) |  |  | (316) |  |
Net cash provided (used) by investing activities |  | $ | 6,262 |  |  | $ | (44,379) |  |

(continued on following page)
48 The PNC Financial Services Group, Inc. – Form 10-Q

CONSOLIDATED STATEMENT OF CASH FLOWS
THE PNC FINANCIAL SERVICES GROUP, INC.
(continued from previous page)

Unaudited In millions |  | Nine Months Ended September 30 |
2021 |  | 2020 |
Financing Activities |  |  |  |  |
Net change in |  |  |  |  |
Noninterest-bearing deposits |  | $ | 7,832 |  |  | $ | 34,479 |  |
Interest-bearing deposits |  | (9,826) |  |  | 32,037 |  |
Federal funds purchased and repurchase agreements |  | 91 |  |  | (5,870) |  |
Short-term Federal Home Loan Bank borrowings |  |  |  | (6,300) |  |
Other borrowed funds |  | 164 |  |  | 298 |  |
Sales/issuances |  |  |  |  |
Federal Home Loan Bank borrowings |  |  |  | 9,060 |  |
Bank notes and senior debt |  | 1,692 |  |  | 3,487 |  |
Other borrowed funds |  | 551 |  |  | 458 |  |
Preferred stock |  | 1,485 |  |  |  |
Common and treasury stock |  | 58 |  |  | 54 |  |
Repayments/maturities |  |  |  |  |
Federal Home Loan Bank borrowings |  | (3,680) |  |  | (13,601) |  |
Bank notes and senior debt |  | (3,850) |  |  | (6,647) |  |
Other borrowed funds |  | (547) |  |  | (479) |  |
Preferred stock redemption |  |  |  | (480) |  |
Acquisition of treasury stock |  | (441) |  |  | (1,604) |  |
Preferred stock cash dividends paid |  | (162) |  |  | (181) |  |
Common stock cash dividends paid |  | (1,523) |  |  | (1,488) |  |
Net cash provided (used) by financing activities |  | $ | (8,156) |  |  | $ | 43,223 |  |
Net Increase (Decrease) In Cash And Due From Banks And Restricted Cash |  | $ | 1,826 |  |  | $ | 1,568 |  |
Net cash provided by discontinued operations |  |  |  | 12,244 |  |
Net cash provided (used) by continuing operations |  | 1,826 |  |  | (10,676) |  |
Cash and due from banks and restricted cash at beginning of period |  | 7,017 |  |  | 5,061 |  |
Cash and due from banks and restricted cash at end of period |  | $ | 8,843 |  |  | $ | 6,629 |  |
Cash and due from banks and restricted cash |  |  |  |  |
Cash and due from banks at end of period (unrestricted cash) |  | $ | 8,201 |  |  | $ | 6,297 |  |
Restricted cash |  | 642 |  | 332 |
Cash and due from banks and restricted cash at end of period |  | $ | 8,843 |  |  | $ | 6,629 |  |
Supplemental Disclosures |  |  |  |  |
Interest paid |  | $ | 395 |  |  | $ | 1,071 |  |
Income taxes paid |  | $ | 402 |  |  | $ | 2,762 |  |
Income taxes refunded |  | $ | 68 |  |  | $ | 9 |  |
Leased assets obtained in exchange for new operating lease liabilities |  | $ | 289 |  |  | $ | 71 |  |
Non-cash Investing and Financing Items |  |  |  |  |
Transfer from loans to loans held for sale, net |  | $ | 677 |  |  | $ | 1,026 |  |
Transfer from trading securities to investment securities |  |  |  | $ | 289 |  |
Transfer from loans to foreclosed assets |  | $ | 22 |  |  | $ | 57 |  |

(a)Cash paid to acquire BBVA was $11,480 million. The amount of $10,511 million represents the cash paid for the acquisition less $969 million in cash acquired. See Note 2 Acquisition & Divestiture Activity for more detailed information on the BBVA acquisition.
See accompanying Notes To Consolidated Financial Statements.
The PNC Financial Services Group, Inc. – Form 10-Q 49

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
T HE PNC F INANCIAL S ERVICES G ROUP, I NC.
Unaudited
See page 104 for a glossary of certain terms and acronyms used in this Report.
B USINESS
PNC is one of the largest diversified financial services companies in the U.S. and is headquartered in Pittsburgh, Pennsylvania.
We have businesses engaged in retail banking, including residential mortgage, corporate and institutional banking and asset management, providing many of our products and services nationally. Our retail branch network is located coast-to-coast. We also have strategic international offices in four countries outside the U.S.
N OTE 1 A CCOUNTING P OLICIES
Basis of Financial Statement Presentation
Our consolidated financial statements include the accounts of the parent company and its subsidiaries, most of which are wholly-owned, certain partnership interests and VIEs.
On June 1, 2021, we acquired BBVA, a U.S. financial holding company conducting its business operations primarily through its U.S. banking subsidiary, BBVA USA. Our results for the first nine months of 2021 reflect BBVA's acquired business operations for the period since the acquisition closed on June 1, 2021. Our balance sheet at September 30, 2021 includes BBVA's balances. See Note 2 Acquisition and Divestiture Activity for additional information on this acquisition.
We prepared these consolidated financial statements in accordance with GAAP. We have eliminated intercompany accounts and transactions. We have also reclassified certain prior year amounts to conform to the current period presentation, which did not have a material impact on our consolidated financial condition or results of operations.
In our opinion, the unaudited interim consolidated financial statements reflect all normal, recurring adjustments needed to present fairly our results for the interim periods. The results of operations for interim periods are not necessarily indicative of the results that may be expected for the full year or any other interim period.
We have also considered the impact of subsequent events on these consolidated financial statements.
When preparing these unaudited interim consolidated financial statements, we have assumed that you have read the audited consolidated financial statements included in our 2020 Form 10-K. Reference is made to Note 1 Accounting Policies in our 2020 Form 10-K for a detailed description of significant accounting policies. These interim consolidated financial statements serve to update our 2020 Form 10-K and may not include all information and Notes necessary to constitute a complete set of financial statements. There have been no significant changes to our accounting policies as disclosed in our 2020 Form 10-K.
Use of Estimates
We prepared these consolidated financial statements using financial information available at the time of preparation, which requires us to make estimates and assumptions that affect the amounts reported. Our most significant estimates pertain to the ACL and our fair value measurements, including for the BBVA acquisition. Actual results may differ from the estimates and the differences may be material to the consolidated financial statements.
50 The PNC Financial Services Group, Inc. – Form 10-Q

Recently Adopted Accounting Standards

Accounting Standards Update | Description | Financial Statement Impact
Income Tax Simplification - ASU 2019-12 Issued December 2019 | • Simplifies the accounting for income taxes by eliminating certain exceptions in ASC 740, Income Taxes, relating to the approach for intraperiod tax allocation, the recognition of deferred tax liabilities for outside basis differences and the methodology for calculating income taxes in an interim period. • Clarifies areas of the income tax guidance around franchise taxes partially based on income, step-ups in the tax basis of goodwill, and enacted changes in tax laws. • Specifies that an entity is no longer required to allocate the consolidated amount of current and deferred tax expense to a legal entity that is not subject to tax in its separate financial statements. | • Adopted January 1, 2021. • The adoption of this standard did not impact our consolidated results of operations or our consolidated financial position. PNC will no longer allocate the consolidated amount of current and deferred income tax expense to certain qualifying stand-alone entities, which will impact the presentation of parent company tax expense subsequent to adoption.
Accounting Standards Update | Description | Financial Statement Impact
Reference Rate Reform - ASU 2020-04 Issued March 2020 Reference Rate Reform Scope - ASU 2021-01 Issued January 2021 | • Provides optional expedients and exceptions for applying generally accepted accounting principles to contracts, hedging relationships and other transactions that reference LIBOR or another reference rate expected to be discontinued because of reference rate reform (codified in ASC 848). • Includes optional expedients related to contract modifications that allow an entity to account for modifications (if certain criteria are met) as if the modifications were only minor (assets within the scope of ASC 310, Receivables), were not substantial (assets within the scope of ASC 470, Debt) and/or did not result in remeasurements or reclassifications (assets within the scope of ASC 842, Leases, and other Topics) of the existing contract. • Includes optional expedients related to hedging relationships within the scope of ASC 815, Derivatives & Hedging, whereby changes to the critical terms of a hedging relationship do not require dedesignation if certain criteria are met. In addition, potential sources of ineffectiveness as a result of reference rate reform may be disregarded when performing some effectiveness assessments. • Includes optional expedients and exceptions for contract modifications and hedge accounting that apply to derivative instruments impacted by the market-wide discounting transition. • Allows for a one-time election to sell, transfer, or both sell and transfer debt securities classified as held to maturity that reference a rate affected by reference rate reform and that are classified as held to maturity before January 1, 2020. • Guidance in these ASUs are effective as of March 12, 2020 through December 31, 2022. | • ASU 2020-04 was adopted March 12, 2020. ASU 2021-01 was retrospectively adopted October 1, 2020. • Refer to Note 1 Accounting Policies in the 2020 Form 10-K for more information on elections of optional expedients that occurred in 2020. • During the first quarter of 2021, we elected to apply certain optional expedients to derivative instruments that were modified in the first quarter due to the adoption of fallback language recommended by the ISDA to address the anticipated cessation of LIBOR. These optional expedients remove the requirement to remeasure contract modifications or dedesignate hedging relationships due to reference rate reform. • As of September 30, 2021, we have not yet elected to apply any optional expedients for contract modifications and hedging relationships to any other financial instruments. However, we plan to elect these optional expedients in the future.
Accounting Standards Update | Description | Financial Statement Impact
SEC Paragraph Amendments – ASU 2020-09 Issued October 2020 | • Amends the financial disclosure requirements for guarantors and issuers of guaranteed securities registered or being registered, and issuers’ affiliates whose securities collateralize securities registered or being registered in Regulation S-X. • Improves disclosure requirements for both investors and registrants. • Provides investors with material information given the specific facts and circumstances, making the disclosures easier to understand and reducing the costs and burdens to registrants. | • Adopted January 4, 2021. • In accordance with the requirements of this ASU, we included Exhibit 22 in the Exhibit Index of Item 6 of this Report to disclose PNC’s guarantee of the PNC Capital Trust C preferred securities.

The PNC Financial Services Group, Inc. – Form 10-Q 51

N OTE 2 A CQUISITION A ND D IVESTITURE A CTIVITY
Acquisition of BBVA USA Bancshares, Inc.
On June 1, 2021, PNC acquired BBVA including its U.S. banking subsidiary, BBVA USA, for $11.5 billion in cash. PNC did not acquire the following entities as part of the acquisition: BBVA Securities, Inc., Propel Venture Partners Fund I, L.P. and BBVA Processing Services, Inc. This transaction has been accounted for as a business combination. Accordingly, the assets and liabilities from BBVA were recorded at fair value as of the acquisition date. The determination of fair value requires management to make estimates about discount rates, future expected cash flows, market conditions and other future events that are highly subjective in nature and subject to change. Fair value estimates related to the assets and liabilities from BBVA are subject to adjustment for up to one year after the closing date of the acquisition as additional information becomes available. Valuations subject to adjustment include, but are not limited to, loans, certain deposits, certain other assets, customer relationships and the core deposit intangibles.
As of October 12, 2021, PNC has converted approximately 2.6 million customers, 9,000 employees and over 600 branches across seven states, merging BBVA USA into PNC Bank.
PNC incurred merger and integration costs of $243 million and $360 million for the three and nine months ended September 30, 2021, in connection with the transaction. These costs are recorded as contra-revenue and expense on the Consolidated Income Statement. The integration expenses are primarily related to personnel, technology, advisory and legal, with $49 million direct acquisition-related costs. Cumulative costs through September 30, 2021 were $367 million.
The following table includes the preliminary fair value of the identifiable tangible and intangible assets and liabilities from BBVA:
Table 34: Acquisition Consideration

|  | June 1, 2021
In millions |  | Fair Value
Fair value of acquisition consideration |  | $ | 11,480 |
Assets |  |
Cash and due from banks |  | $ | 969 |
Interest-earning deposits with banks |  | 13,313 |
Loans held for sale |  | 463 |
Investment securities – available for sale |  | 18,358 |
Net loans |  | 61,439 |
Equity investments |  | 723 |
Mortgage servicing rights |  | 35 |
Core deposit intangibles and other intangible assets |  | 399 |
Other |  | 3,531 |
Total assets |  | $ | 99,230 |
Liabilities |  |
Deposits |  | $ | 85,562 |
Borrowed funds |  | 2,449 |
Accrued expenses and other liabilities |  | 1,285 |
Total liabilities |  | $ | 89,296 |
Noncontrolling interests |  | 22 |
Less: Net assets |  | $ | 9,912 |
Goodwill |  | $ | 1,568 |

Preliminary goodwill of $1.6 billion recorded in connection with the transaction resulted from the reputation, operating model and expertise of BBVA. The amount of goodwill recorded reflects the increased market share and related synergies that are expected to result from the acquisition, and represents the excess purchase price over the estimated fair value of the net assets from BBVA. The goodwill was allocated to each of our three business segments on a preliminary basis and is not deductible for income tax purposes. See Note 6 Goodwill and Mortgage Servicing Rights for additional information on the allocation of goodwill to the segments.
52 The PNC Financial Services Group, Inc. – Form 10-Q

The following table includes the fair value and unpaid principal balance of the loans from the BBVA acquisition:
Table 35: Fair Value and Unpaid Principal Balance of Loans from the BBVA Acquisition

| June 1, 2021
In millions | Unpaid Principal Balance | Fair Value
Loans |  |
Commercial |  |
Commercial and industrial | $ | 29,864 |  | $ | 29,381 |
Commercial real estate | 10,632 |  | 10,313 |
Equipment lease financing | 48 |  | 48 |
Total commercial | 40,544 |  | 39,742 |
Consumer |  |
Residential real estate | 12,871 |  | 12,977 |
Home equity | 2,430 |  | 2,423 |
Automobile | 3,916 |  | 3,910 |
Credit card | 820 |  | 758 |
Other consumer | 1,688 |  | 1,629 |
Total consumer | 21,725 |  | 21,697 |
Total | $ | 62,269 |  | $ | 61,439 |

Other intangible assets from the BBVA acquisition as of June 1, 2021 consisted of the following:
Table 36: Intangible Assets

In millions | Fair Value | Weighted Life (years) | Amortization Method |
Residential mortgage servicing rights | $ | 35 |  | 5.5 | (a) |
Core deposits | $ | 283 |  | 10.0 | Accelerated |
Other | 116 |  | 9.8 | Straight-line |
Total core deposits and other | $ | 399 |  |  |  |

(a) Intangible asset accounted for at fair value.
The following is a description of the methods used to determine the fair values of significant assets and liabilities.
Cash and Due from Banks and Interest-earning Deposits with Banks
The carrying amount of these assets is a reasonable estimate of fair value based on the short-term nature of these assets.
Loans Held for Sale
Residential mortgage loans are valued based on quoted market prices, where available, prices for other traded mortgage loans with
similar characteristics, and purchase commitments and bid information received from market participants. The prices are adjusted as
necessary to include the embedded servicing value in the loans and to take into consideration the specific characteristics of certain similar loans.
Personal installment loans are pooled based on delinquency status, and fair value of individual loans is calculated based on traded
consumer unsecured loans, dealer research and loan level performance characteristics.
Available For Sale Securities
All investment securities from the BBVA acquisition were classified within the available for sale portfolio at acquisition. Fair value
estimates for available for sale securities were determined by third-party pricing vendors. The third-party vendors use a variety of
methods when pricing securities that incorporate relevant market data to arrive at an estimate of what a buyer in the marketplace
would pay for a security under current market conditions. These methods include the use of quoted prices for the identical or a similar
security, an alternative market-based approach or an income approach, such as a discounted cash flow pricing model.
Loans
Fair value for loans is based on a discounted cash flow methodology that considered credit loss and prepayment expectations, market
interest rates and other market factors, such as liquidity, from the perspective of a market participant. Loan cash flows were generated
on an individual loan basis. The PD, LGD, exposure at default and prepayment assumptions are the key factors driving credit losses
which are embedded into the estimated cash flows.
The PNC Financial Services Group, Inc. – Form 10-Q 53

Equity Investments
Equity investments primarily include LIHTC investments and preservation fund investments. The fair value of the LIHTC investments
was estimated based on LIHTC pricing observed for recent transactions in markets where the properties underlying the LIHTC
investments from the BBVA acquisition are located. The fair value of the preservation investments was estimated based on appraisals
and valuations of the properties in the investment portfolio using income and market projections.
Mortgage Servicing Rights
The fair value of mortgage servicing rights from the BBVA acquisition is estimated by using a discounted cash flow valuation model
which calculates the present value of estimated future net servicing cash flows, taking into consideration actual and expected mortgage
loan prepayment rates, discount rates, servicing costs and other factors which are determined based on current market conditions.
Core Deposit Intangible
This intangible asset represents the value of certain client deposit relationships. The fair value was estimated utilizing the cost method.
Appropriate consideration was given to deposit costs including servicing costs, client retention and alternative funding source costs at
the time of acquisition. The discount rate used was derived taking into account the estimated cost of equity, risk-free return rate and
risk premium for the market and specific risk related to the asset’s cash flows. The core deposit intangible is being amortized over 10
years using an accelerated depreciation methodology.
Deposits
The fair values for time deposits were estimated by discounting contractual cash flows using current market rates for instruments with
similar maturities. For deposits with no defined maturity, carrying values approximate fair values.
Borrowed Funds
The fair values of long-term debt instruments were estimated based on quoted market prices.
The following table presents financial results of BBVA included in the Consolidated Income Statement from the date of acquisition through September 30, 2021.
Table 37: BBVA Financial Results

In millions | Four months ended September 30, 2021 |
Net interest income | $ | 768 |  |
Noninterest income | $ | 285 |  |
Net income | $ | 378 |  |

The following table presents unaudited pro forma results as if the acquisition of BBVA by PNC had occurred on January 1, 2020 and includes the impact of amortizing and accreting certain estimated purchase accounting adjustments such as intangible assets as well as fair value adjustments to loans, deposits and long-term debt. Merger and integration costs of $360 million that have been incurred since January 1, 2021 are included in the pro forma results. PNC's financial results include the divestiture of BlackRock of $4.3 billion recorded in net income. Additionally, BBVA's financial results through the nine months ended September 30, 2020 included a $2.2 billion goodwill impairment charge recorded in noninterest expense. The pro forma information does not necessarily reflect the results that would have occurred had PNC acquired BBVA on January 1, 2020.
Table 38: Unaudited Pro Forma Results

| Three months ended September 30 | Nine months ended September 30 |
In millions | 2021 | 2020 | 2021 | 2020 |
Net interest income | $ | 2,837 |  | $ | 3,099 |  | $ | 8,812 |  | $ | 9,349 |  |
Noninterest income | $ | 2,341 |  | $ | 2,007 |  | $ | 6,695 |  | $ | 5,832 |  |
Net income | $ | 1,959 |  | $ | 1,616 |  | $ | 6,185 |  | $ | 2,467 |  |

54 The PNC Financial Services Group, Inc. – Form 10-Q

Under CECL, PNC is required to determine whether purchased loans held for investment have experienced more-than-insignificant deterioration in credit quality since origination. PNC considers a variety of factors in connection with the identification of more-than-insignificant deterioration in credit quality, including but not limited to nonperforming status, delinquency, risk ratings, TDR classification, FICO scores and other qualitative factors that indicate deterioration in credit quality since origination. PNC initially measures the amortized cost of a PCD loan by adding the acquisition date estimate of expected credit losses to the loan's purchase price. The initial ACL for PCD loans of $1.1 billion was established through an adjustment to the BBVA loan balance and related purchase accounting mark. Non-PCD loans and PCD loans had a fair value of $52.1 billion and $9.4 billion at the acquisition date and unpaid principal balance of $52.0 billion and $10.3 billion, respectively. In accordance with U.S. GAAP, there was no carryover of the ACL that had been previously recorded by BBVA. Subsequent to acquisition, PNC recorded an ACL on non-PCD loans of $1.0 billion through an increase to the provision for credit losses.
Table 39: PCD Loan Activity

| June 1, 2021 |
In millions |
Principal Balance | $ | 10,253 |  |
ACL at acquisition | (1,102) |  |
Non-credit premium | 219 |  |
Purchase price | $ | 9,370 |  |

Sale of Equity Investment in BlackRock, Inc.
In May 2020, PNC completed the sale of its 31.6 million shares of BlackRock, Inc. common and preferred stock through a registered secondary offering at a price of $420 per share. In addition, BlackRock repurchased 2.65 million shares from PNC at a price of $414.96 per share. The total proceeds from the sale were $14.2 billion in cash, net of $0.2 billion in expenses, and resulted in a gain on sale of $4.3 billion. Additionally, PNC contributed 500,000 BlackRock shares to the PNC Foundation.
Following the sale and donation, PNC has divested its entire investment in BlackRock and only holds shares of BlackRock stock in a fiduciary capacity for clients of PNC.
The following table summarizes the results from the discontinued operations of BlackRock included in the Consolidated Income Statement:
Table 40: Consolidated Income Statement - Discontinued Operations

|  |  |  | Nine months ended September 30 |
In millions |  |  |  | 2020 |
Noninterest income |  |  |  | $ | 5,777 |  |
Total revenue |  |  |  | 5,777 |  |
Income from discontinued operations before income taxes and noncontrolling interests |  |  |  | 5,777 |  |
Income taxes |  |  |  | 1,222 |  |
Net income from discontinued operations |  |  |  | $ | 4,555 |  |

The following table summarizes the cash flows of discontinued operations of BlackRock included in the Consolidated Statement of Cash Flows:
Table 41: Consolidated Statement of Cash Flows - Discontinued Operations

| Nine months ended September 30
In millions | 2020
Cash from discontinued operations |
Net cash provided (used) by operating activities of discontinued operations | $ | (1,981) |
Net cash provided by investing activities of discontinued operations | $ | 14,225 |

The PNC Financial Services Group, Inc. – Form 10-Q 55

N OTE 3 I NVESTMENT S ECURITIES
The following table summarizes our available for sale and held to maturity portfolios by major security type:
Table 42: Investment Securities Summary

|  | September 30, 2021 (a) |  |  | December 31, 2020 (a)
In millions |  | Amortized Cost |  | Unrealized |  | Fair Value |  |  | Amortized Cost |  | Unrealized |  | Fair Value
Gains |  | Losses |  |  |  | Gains |  | Losses |
Securities Available for Sale |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
U.S. Treasury and government agencies |  | $ | 40,628 |  |  | $ | 472 |  |  | $ | (131) |  |  | $ | 40,969 |  |  |  | $ | 19,821 |  |  | $ | 903 |  |  | $ | (13) |  |  | $ | 20,711 |
Residential mortgage-backed |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Agency |  | 64,412 |  |  | 957 |  |  | (184) |  |  | 65,185 |  |  |  | 47,355 |  |  | 1,566 |  |  | (10) |  |  | 48,911 |
Non-agency |  | 1,003 |  |  | 242 |  |  | (3) |  |  | 1,242 |  |  |  | 1,272 |  |  | 243 |  |  | (14) |  |  | 1,501 |
Commercial mortgage-backed |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Agency |  | 2,008 |  |  | 56 |  |  | (4) |  |  | 2,060 |  |  |  | 2,571 |  |  | 119 |  |  | (2) |  |  | 2,688 |
Non-agency |  | 3,637 |  |  | 48 |  |  | (14) |  |  | 3,671 |  |  |  | 3,678 |  |  | 78 |  |  | (67) |  |  | 3,689 |
Asset-backed |  | 5,999 |  |  | 75 |  |  | (7) |  |  | 6,067 |  |  |  | 5,060 |  |  | 100 |  |  | (10) |  |  | 5,150 |
Other |  | 4,722 |  |  | 216 |  |  | (5) |  |  | 4,933 |  |  |  | 4,415 |  |  | 293 |  |  |  |  | 4,708 |
Total securities available for sale (b) |  | $ | 122,409 |  |  | $ | 2,066 |  |  | $ | (348) |  |  | $ | 124,127 |  |  |  | $ | 84,172 |  |  | $ | 3,302 |  |  | $ | (116) |  |  | $ | 87,358 |
Securities Held to Maturity |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
U.S. Treasury and government agencies |  | $ | 809 |  |  | $ | 82 |  |  |  |  | $ | 891 |  |  |  | $ | 795 |  |  | $ | 125 |  |  |  |  | $ | 920 |
Other |  | 670 |  |  | 29 |  |  | $ | (7) |  |  | 692 |  |  |  | 646 |  |  | 42 |  |  | $ | (3) |  |  | 685 |
Total securities held to maturity (c) |  | $ | 1,479 |  |  | $ | 111 |  |  | $ | (7) |  |  | $ | 1,583 |  |  |  | $ | 1,441 |  |  | $ | 167 |  |  | $ | (3) |  |  | $ | 1,605 |

(a) The accrued interest associated with our available for sale portfolio totaled $284 million and $238 million at September 30, 2021 and December 31, 2020, respectively.
These amounts are included in Other assets on the Consolidated Balance Sheet.
(b) Amortized cost is presented net of allowance of $130 million and $79 million for securities available for sale at September 30, 2021 and December 31, 2020, respectively.
(c) Credit ratings represent a primary credit quality indicator used to monitor and manage credit risk. 84% and 85% of our securities held to maturity were rated AAA/AA at September 30, 2021 and December 31, 2020, respectively.
The fair value of investment securities is impacted by interest rates, credit spreads, market volatility and liquidity conditions. Securities available for sale are carried at fair value with net unrealized gains and losses included in Shareholders’ equity as AOCI, unless credit related. Net unrealized gains and losses are determined by taking the difference between the fair value of a security and its amortized cost, net of any allowance. Securities held to maturity are carried at amortized cost less any allowance. Investment securities at September 30, 2021 included $2.4 billion of net unsettled purchases which represent non-cash investing activity, and accordingly, are not reflected on the Consolidated Statement of Cash Flows. The comparable amount for September 30, 2020 was $0.7 billion.
We maintain the allowance for investment securities at levels that we believe to be appropriate as of the balance sheet date based on estimation of expected credit losses on our portfolio. As of September 30, 2021, the allowance for investment securities was $133 million and primarily related to non-agency commercial mortgage-backed securities in the available for sale portfolio. The provision for credit losses on investment securities was $25 million and $51 million for the three and nine months ended September 30, 2021. See Note 1 Accounting Policies included in Item 8 of our 2020 Form 10-K for a discussion of the methodologies used to determine the allowance for investment securities.
Table 43 presents the gross unrealized losses and fair value of securities available for sale that do not have an associated allowance for investment securities at September 30, 2021 and December 31, 2020. These securities are segregated between investments that had been in a continuous unrealized loss position for less than twelve months and twelve months or more, based on the point in time that the fair value declined below the amortized cost basis. All securities included in the table have been evaluated to determine if a credit loss exists. As part of that assessment, as of September 30, 2021, we concluded that we do not intend to sell and believe we will not be required to sell these securities prior to recovery of the amortized cost basis.
56 The PNC Financial Services Group, Inc. – Form 10-Q

Table 43: Gross Unrealized Loss and Fair Value of Securities Available for Sale Without an Allowance for Credit Losses

|  | Unrealized loss position less than 12 months |  | Unrealized loss position 12 months or more |  | Total
In millions |  | Unrealized Loss |  | Fair Value |  | Unrealized Loss |  | Fair Value |  | Unrealized Loss |  | Fair Value
September 30, 2021 |  |  |  |  |  |  |  |  |  |  |  |
U.S. Treasury and government agencies |  | $ | (131) |  |  | $ | 21,970 |  |  |  |  |  |  | $ | (131) |  |  | $ | 21,970 |
Residential mortgage-backed |  |  |  |  |  |  |  |  |  |  |  |
Agency |  | (177) |  |  | 31,410 |  |  | $ | (7) |  |  | $ | 1,135 |  |  | (184) |  |  | 32,545 |
Non-agency |  |  |  |  |  | (2) |  |  | 136 |  |  | (2) |  |  | 136 |
Commercial mortgage-backed |  |  |  |  |  |  |  |  |  |  |  |
Agency |  | (3) |  |  | 380 |  |  | (1) |  |  | 61 |  |  | (4) |  |  | 441 |
Non-agency |  | (1) |  |  | 661 |  |  | (2) |  |  | 489 |  |  | (3) |  |  | 1,150 |
Asset-backed |  | (5) |  |  | 1,585 |  |  | (2) |  |  | 331 |  |  | (7) |  |  | 1,916 |
Other |  | (3) |  |  | 413 |  |  |  |  |  |  | (3) |  |  | 413 |
Total securities available for sale |  | $ | (320) |  |  | $ | 56,419 |  |  | $ | (14) |  |  | $ | 2,152 |  |  | $ | (334) |  |  | $ | 58,571 |
December 31, 2020 |  |  |  |  |  |  |  |  |  |  |  |
U.S. Treasury and government agencies |  | $ | (13) |  |  | $ | 603 |  |  |  |  |  |  | $ | (13) |  |  | $ | 603 |
Residential mortgage-backed |  |  |  |  |  |  |  |  |  |  |  |
Agency |  | (8) |  |  | 3,152 |  |  | $ | (2) |  |  | $ | 82 |  |  | (10) |  |  | 3,234 |
Non-agency |  | (7) |  |  | 119 |  |  | (7) |  |  | 73 |  |  | (14) |  |  | 192 |
Commercial mortgage-backed |  |  |  |  |  |  |  |  |  |  |  |
Agency |  |  |  |  |  | (2) |  |  | 149 |  |  | (2) |  |  | 149 |
Non-agency |  | (13) |  |  | 972 |  |  | (7) |  |  | 714 |  |  | (20) |  |  | 1,686 |
Asset-backed |  | (1) |  |  | 339 |  |  | (9) |  |  | 706 |  |  | (10) |  |  | 1,045 |
Total securities available for sale |  | $ | (42) |  |  | $ | 5,185 |  |  | $ | (27) |  |  | $ | 1,724 |  |  | $ | (69) |  |  | $ | 6,909 |

Information relating to gross realized securities gains and losses from the sales of securities is set forth in the following table:
Table 44: Gains (Losses) on Sales of Securities Available for Sale

Nine months ended September 30 In millions |  | Gross Gains | Gross Losses | Net Gains | Tax Expense |
2021 |  | $ | 275 |  | $ | (225) |  | $ | 50 |  | $ | 11 |  |
2020 |  | $ | 256 |  | $ | (2) |  | $ | 254 |  | $ | 53 |  |

The PNC Financial Services Group, Inc. – Form 10-Q 57

The following table presents, by remaining contractual maturity, the amortized cost, fair value and weighted-average yield of debt securities at September 30, 2021:
Table 45: Contractual Maturity of Debt Securities

September 30, 2021 Dollars in millions |  | 1 Year or Less |  | After 1 Year through 5 Years |  | After 5 Years through 10 Years |  | After 10 Years |  | Total |
Securities Available for Sale |  |  |  |  |  |  |  |  |  |  |
U.S. Treasury and government agencies |  | $ | 3,326 |  |  | $ | 24,754 |  |  | $ | 10,796 |  |  | $ | 1,752 |  |  | $ | 40,628 |  |
Residential mortgage-backed |  |  |  |  |  |  |  |  |  |  |
Agency |  | 1 |  |  | 108 |  |  | 2,448 |  |  | 61,855 |  |  | 64,412 |  |
Non-agency |  |  |  |  |  | 2 |  |  | 1,001 |  |  | 1,003 |  |
Commercial mortgage-backed |  |  |  |  |  |  |  |  |  |  |
Agency |  | 76 |  |  | 413 |  |  | 778 |  |  | 741 |  |  | 2,008 |  |
Non-agency |  |  |  | 147 |  |  | 182 |  |  | 3,308 |  |  | 3,637 |  |
Asset-backed |  | 97 |  |  | 2,104 |  |  | 711 |  |  | 3,087 |  |  | 5,999 |  |
Other |  | 317 |  |  | 2,080 |  |  | 1,593 |  |  | 732 |  |  | 4,722 |  |
Total securities available for sale at amortized cost |  | $ | 3,817 |  |  | $ | 29,606 |  |  | $ | 16,510 |  |  | $ | 72,476 |  |  | $ | 122,409 |  |
Fair value |  | $ | 3,836 |  |  | $ | 29,919 |  |  | $ | 16,673 |  |  | $ | 73,699 |  |  | $ | 124,127 |  |
Weighted-average yield, GAAP basis (a) |  | 1.29 | % |  | 1.18 | % |  | 1.63 | % |  | 2.45 | % |  | 2.00 | % |
Securities Held to Maturity |  |  |  |  |  |  |  |  |  |  |
U.S. Treasury and government agencies |  |  |  | $ | 199 |  |  | $ | 321 |  |  | $ | 289 |  |  | $ | 809 |  |
Other |  | $ | 126 |  |  | 367 |  |  | 115 |  |  | 62 |  |  | 670 |  |
Total securities held to maturity at amortized cost |  | $ | 126 |  |  | $ | 566 |  |  | $ | 436 |  |  | $ | 351 |  |  | $ | 1,479 |  |
Fair value |  | $ | 128 |  |  | $ | 590 |  |  | $ | 502 |  |  | $ | 363 |  |  | $ | 1,583 |  |
Weighted-average yield, GAAP basis (a) |  | 3.47 | % |  | 2.91 | % |  | 3.91 | % |  | 2.52 | % |  | 3.16 | % |

(a) Weighted-average yields are based on amortized cost with effective yields weighted for the contractual maturity of each security.
At September 30, 2021, there were no securities of a single issuer, other than FNMA and FHLMC, that exceeded 10% of total shareholders’ equity. The FNMA and FHLMC investments had a total amortized cost of $33.1 billion and $21.6 billion and fair value of $33.8 billion and $21.6 billion, respectively.
The following table presents the fair value of securities that have been either pledged to or accepted from others to collateralize outstanding borrowings:
Table 46: Fair Value of Securities Pledged and Accepted as Collateral

In millions | September 30 2021 | December 31 2020
Pledged to others | $ | 25,252 |  | $ | 22,841 |
Accepted from others: |  |
Permitted by contract or custom to sell or repledge | $ | 800 |  | $ | 683 |
Permitted amount repledged to others | $ | 800 |  | $ | 683 |

The securities pledged to others include positions held in our portfolio of investment securities, trading securities and securities accepted as collateral from others that we are permitted by contract or custom to sell or repledge, and were used to secure public and trust deposits, repurchase agreements and for other purposes.
58 The PNC Financial Services Group, Inc. – Form 10-Q

N OTE 4 L OANS A ND R ELATED A LLOWANCE F OR C REDIT L OSSES
Loan Portfolio
Our loan portfolio consists of two portfolio segments – Commercial and Consumer. Each of these segments comprises multiple loan classes. Classes are characterized by similarities in risk attributes and the manner in which we monitor and assess credit risk.

Commercial |  | Consumer
• Commercial and industrial |  | • Residential real estate
• Commercial real estate |  | • Home equity
• Equipment lease financing |  | • Automobile
|  | • Credit card
|  | • Education
|  | • Other consumer

See Note 1 Accounting Policies included in Item 8 of our 2020 Form 10-K for additional information on our loan related policies.
Credit Quality
We closely monitor economic conditions and loan performance trends to manage and evaluate our exposure to credit risk within the loan portfolio based on our defined loan classes. In doing so, we use several credit quality indicators, including trends in delinquency rates, nonperforming status, analysis of PD and LGD ratings, updated credit scores, and originated and updated LTV ratios.
The measurement of delinquency status is based on the contractual terms of each loan. Loans that are 30 days or more past due in terms of payment are considered delinquent. Loan delinquencies include government insured or guaranteed loans, loans accounted for under the fair value option and PCD loans.
Table 47 presents the composition and delinquency status of our loan portfolio at September 30, 2021 and December 31, 2020. Pursuant to the interagency guidance issued in April 2020 and in connection with the credit reporting rules from the CARES Act, the delinquency status of loans modified due to COVID-19 related hardships aligns with the rules set forth for banks to report delinquency status to the credit agencies. These rules require that COVID-19 related loan modifications be reported as follows:
•if current at the time of modification, the loan remains current throughout the modification period,
•if delinquent at the time of modification and the borrower was not made current as part of the modification, the loan maintains its reported delinquent status during the modification period, or
•if delinquent at the time of modification and the borrower was made current as part of the modification or became current during the modification period, the loan is reported as current.
As a result, certain loans modified due to COVID-19 related hardships are not being reported as past due as of September 30, 2021 and December 31, 2020 based on the contractual terms of the loan, even where borrowers may not be making payments on their loans during the modification period. Loan modifications due to COVID-19 related hardships that permanently reduce either the contractual interest rate or the principal balance of a loan do not qualify for TDR relief under the CARES Act or the interagency guidance.
The PNC Financial Services Group, Inc. – Form 10-Q 59

Table 47: Analysis of Loan Portfolio (a) (b)

| Accruing |  |  |  |  |  |  |
Dollars in millions | Current or Less Than 30 Days Past Due | 30-59 Days Past Due | 60-89 Days Past Due | 90 Days Or More Past Due | Total Past Due (c) |  | Nonperforming Loans | Fair Value Option Nonaccrual Loans (d) | Total Loans (e)(f) |  |  |
September 30, 2021 |  |  |  |  |  |  |  |  |  |  |  |
Commercial |  |  |  |  |  |  |  |  |  |  |  |
Commercial and industrial | $ | 151,703 |  | $ | 97 |  | $ | 50 |  | $ | 56 |  | $ | 203 |  |  | $ | 829 |  |  | $ | 152,735 |  |  |  |
Commercial real estate | 35,749 |  | 68 |  | 2 |  | 11 |  | 81 |  |  | 365 |  |  | 36,195 |  |  |  |
Equipment lease financing | 6,238 |  | 5 |  | 4 |  |  | 9 |  |  | 10 |  |  | 6,257 |  |  |  |
Total commercial | 193,690 |  | 170 |  | 56 |  | 67 |  | 293 |  |  | 1,204 |  |  | 195,187 |  |  |  |
Consumer |  |  |  |  |  |  |  |  |  |  |  |
Residential real estate | 36,504 |  | 209 |  | 80 |  | 296 |  | 585 |  | (c) | 533 |  | $ | 592 |  | 38,214 |  |  |  |
Home equity | 23,719 |  | 45 |  | 18 |  |  | 63 |  |  | 592 |  | 105 |  | 24,479 |  |  |  |
Automobile | 16,940 |  | 114 |  | 23 |  | 4 |  | 141 |  |  | 184 |  |  | 17,265 |  |  |  |
Credit card | 6,337 |  | 42 |  | 27 |  | 53 |  | 122 |  |  | 7 |  |  | 6,466 |  |  |  |
Education | 2,521 |  | 45 |  | 26 |  | 61 |  | 132 |  | (c) |  |  | 2,653 |  |  |  |
Other consumer | 5,898 |  | 34 |  | 15 |  | 11 |  | 60 |  |  | 8 |  |  | 5,966 |  |  |  |
Total consumer | 91,919 |  | 489 |  | 189 |  | 425 |  | 1,103 |  |  | 1,324 |  | 697 |  | 95,043 |  |  |  |
Total | $ | 285,609 |  | $ | 659 |  | $ | 245 |  | $ | 492 |  | $ | 1,396 |  |  | $ | 2,528 |  | $ | 697 |  | $ | 290,230 |  |  |  |
Percentage of total loans | 98.41 | % | 0.23 | % | 0.08 | % | 0.17 | % | 0.48 | % |  | 0.87 | % | 0.24 | % | 100.00 | % |  |  |
December 31, 2020 |  |  |  |  |  |  |  |  |  |  |  |
Commercial |  |  |  |  |  |  |  |  |  |  |  |
Commercial and industrial | $ | 131,245 |  | $ | 106 |  | $ | 26 |  | $ | 30 |  | $ | 162 |  |  | $ | 666 |  |  | $ | 132,073 |  |  |  |
Commercial real estate | 28,485 |  | 6 |  | 1 |  |  | 7 |  |  | 224 |  |  | 28,716 |  |  |  |
Equipment lease financing | 6,345 |  | 31 |  | 5 |  |  | 36 |  |  | 33 |  |  | 6,414 |  |  |  |
Total commercial | 166,075 |  | 143 |  | 32 |  | 30 |  | 205 |  |  | 923 |  |  | 167,203 |  |  |  |
Consumer |  |  |  |  |  |  |  |  |  |  |  |
Residential real estate | 20,945 |  | 181 |  | 78 |  | 319 |  | 578 |  | (c) | 528 |  | $ | 509 |  | 22,560 |  |  |  |
Home equity | 23,318 |  | 50 |  | 21 |  |  | 71 |  |  | 645 |  | 54 |  | 24,088 |  |  |  |
Automobile | 13,863 |  | 134 |  | 34 |  | 12 |  | 180 |  |  | 175 |  |  | 14,218 |  |  |  |
Credit card | 6,074 |  | 43 |  | 30 |  | 60 |  | 133 |  |  | 8 |  |  | 6,215 |  |  |  |
Education | 2,785 |  | 55 |  | 29 |  | 77 |  | 161 |  | (c) |  |  | 2,946 |  |  |  |
Other consumer | 4,656 |  | 14 |  | 10 |  | 11 |  | 35 |  |  | 7 |  |  | 4,698 |  |  |  |
Total consumer | 71,641 |  | 477 |  | 202 |  | 479 |  | 1,158 |  |  | 1,363 |  | 563 |  | 74,725 |  |  |  |
Total | $ | 237,716 |  | $ | 620 |  | $ | 234 |  | $ | 509 |  | $ | 1,363 |  |  | $ | 2,286 |  | $ | 563 |  | $ | 241,928 |  |  |  |
Percentage of total loans | 98.27 | % | 0.26 | % | 0.10 | % | 0.21 | % | 0.56 | % |  | 0.94 | % | 0.23 | % | 100.00 | % |  |  |

(a)Amounts in table represent loans held for investment and do not include any associated valuation allowance.
(b)The accrued interest associated with our loan portfolio totaled $0.8 billion and $0.7 billion at September 30, 2021 and December 31, 2020, respectively. These amounts are included in Other assets on the Consolidated Balance Sheet.
(c)Past due loan amounts include government insured or guaranteed Residential real estate loans and Education loans totaling $0.4 billion and $0.1 billion at September 30, 2021. Comparable amounts at December 31, 2020 were $0.4 billion and $0.2 billion.
(d)Consumer loans accounted for under the fair value option for which we do not expect to collect substantially all principal and interest are subject to nonaccrual accounting and classification upon meeting any of our nonaccrual policies. Given that these loans are not accounted for at amortized cost, these loans have been excluded from the nonperforming loan population.
(e)Includes unearned income, unamortized deferred fees and costs on originated loans, and premiums or discounts on purchased loans totaling $0.9 billion and $1.3 billion at September 30, 2021 and December 31, 2020, respectively.
(f)Collateral dependent loans totaled $1.7 billion and $1.5 billion at September 30, 2021 and December 31, 2020, respectively.
At September 30, 2021, we pledged $25.6 billion of commercial and other loans to the Federal Reserve Bank and $77.8 billion of residential real estate and other loans to the FHLB as collateral for the ability to borrow, if necessary. The comparable amounts at December 31, 2020 were $30.1 billion and $69.0 billion, respectively. Amounts pledged reflect the unpaid principal balances.
Nonperforming Assets
Nonperforming assets include nonperforming loans and leases, OREO and foreclosed assets. Nonperforming loans are those loans accounted for at amortized cost whose credit quality has deteriorated to the extent that full collection of contractual principal and interest is not probable and include nonperforming TDRs and PCD loans. Interest income is not recognized on these loans. Loans accounted for under the fair value option are reported as performing loans, however, when nonaccrual criteria is met interest income is not recognized on these loans. Additionally, certain government insured or guaranteed loans for which we expect to collect
60 The PNC Financial Services Group, Inc. – Form 10-Q

substantially all principal and interest are not reported as nonperforming loans and continue to accrue interest. See Note 1 Accounting Policies included in Item 8 of our 2020 Form 10-K for additional information on our nonperforming loan and lease policies.
The following table presents our nonperforming assets as of September 30, 2021 and December 31, 2020 , respectively:
Table 48: Nonperforming Assets

Dollars in millions |  | September 30 2021 |  | December 31 2020 |
Nonperforming loans |  |  |  |  |
Commercial |  | $ | 1,204 |  |  | $ | 923 |  |
Consumer (a) |  | 1,324 |  |  | 1,363 |  |
Total nonperforming loans (b) |  | 2,528 |  |  | 2,286 |  |
OREO and foreclosed assets |  | 31 |  |  | 51 |  |
Total nonperforming assets |  | $ | 2,559 |  |  | $ | 2,337 |  |
Nonperforming loans to total loans |  | 0.87 | % |  | 0.94 | % |
Nonperforming assets to total loans, OREO and foreclosed assets |  | 0.88 | % |  | 0.97 | % |
Nonperforming assets to total assets |  | 0.46 | % |  | 0.50 | % |

(a)Excludes most unsecured consumer loans and lines of credit, which are charged off after 120 to 180 days past due and are not placed on nonperforming status.
(b)Nonperforming loans for which there is no related ALLL totaled $1.0 billion at September 30, 2021 and primarily include loans with a fair value of collateral that exceeds the amortized cost basis. The comparable amount at December 31, 2020 was $0.8 billion.
Nonperforming loans include certain loans whose terms have been restructured in a manner that grants a concession to a borrower experiencing financial difficulties. In accordance with applicable accounting guidance, these loans are considered TDRs. See Note 1 Accounting Policies included in Item 8 of our 2020 Form 10-K and the Troubled Debt Restructurings section of this Note 4 for additional information on TDRs.
Total nonperforming loans in Table 48 include TDRs of $0.8 billion and $0.9 billion at September 30, 2021 and December 31, 2020, respectively. TDRs that are performing, including consumer credit card TDR loans, are excluded from nonperforming loans and totaled $0.7 billion at both September 30, 2021 and December 31, 2020.
Additional Credit Quality Indicators by Loan Class
Commercial Loan Classes
See Note 4 Loans and Related Allowance for Credit Losses included in Item 8 of our 2020 Form 10-K for additional information related to these loan classes, including discussion around the credit quality indicators that we use to monitor and manage the credit risk associated with each loan class.
The PNC Financial Services Group, Inc. – Form 10-Q 61

The following table presents credit quality indicators for the commercial loan classes:
Table 49: Commercial Credit Quality Indicators (a)

| Term Loans by Origination Year |  |  |
September 30, 2021 - In millions | 2021 | 2020 | 2019 | 2018 | 2017 | Prior | Revolving Loans | Revolving Loans Converted to Term | Total Loans
Commercial and industrial |  |  |  |  |  |  |  |  |
Pass Rated | $ | 23,953 |  | $ | 13,493 |  | $ | 12,681 |  | $ | 7,612 |  | $ | 7,144 |  | $ | 13,065 |  | $ | 66,452 |  | $ | 93 |  | $ | 144,493 |
Criticized | 254 |  | 487 |  | 878 |  | 906 |  | 517 |  | 997 |  | 4,176 |  | 27 |  | 8,242 |
Total commercial and industrial | 24,207 |  | 13,980 |  | 13,559 |  | 8,518 |  | 7,661 |  | 14,062 |  | 70,628 |  | 120 |  | 152,735 |
Commercial real estate |  |  |  |  |  |  |  |  |
Pass Rated | 2,704 |  | 4,531 |  | 7,545 |  | 4,956 |  | 3,006 |  | 8,375 |  | 429 |  |  | 31,546 |
Criticized | 160 |  | 287 |  | 1,000 |  | 710 |  | 657 |  | 1,812 |  | 23 |  |  | 4,649 |
Total commercial real estate | 2,864 |  | 4,818 |  | 8,545 |  | 5,666 |  | 3,663 |  | 10,187 |  | 452 |  |  | 36,195 |
Equipment lease financing |  |  |  |  |  |  |  |  |
Pass Rated | 885 |  | 1,257 |  | 1,026 |  | 777 |  | 570 |  | 1,551 |  |  |  | 6,066 |
Criticized | 26 |  | 59 |  | 44 |  | 33 |  | 23 |  | 6 |  |  |  | 191 |
Total equipment lease financing | 911 |  | 1,316 |  | 1,070 |  | 810 |  | 593 |  | 1,557 |  |  |  | 6,257 |
Total commercial | $ | 27,982 |  | $ | 20,114 |  | $ | 23,174 |  | $ | 14,994 |  | $ | 11,917 |  | $ | 25,806 |  | $ | 71,080 |  | $ | 120 |  | $ | 195,187 |

| Term Loans by Origination Year |  |  |
December 31, 2020 - In millions | 2020 | 2019 | 2018 | 2017 | 2016 | Prior | Revolving Loans | Revolving Loans Converted to Term | Total Loans
Commercial and industrial |  |  |  |  |  |  |  |  |
Pass Rated | $ | 31,680 |  | $ | 13,340 |  | $ | 8,209 |  | $ | 5,956 |  | $ | 4,242 |  | $ | 7,141 |  | $ | 54,775 |  | $ | 53 |  | $ | 125,396 |
Criticized | 339 | 702 |  | 578 |  | 334 |  | 224 |  | 351 |  | 4,130 |  | 19 |  | 6,677 |
Total commercial and industrial | 32,019 |  | 14,042 |  | 8,787 |  | 6,290 |  | 4,466 |  | 7,492 |  | 58,905 |  | 72 |  | 132,073 |
Commercial real estate |  |  |  |  |  |  |  |  |
Pass Rated | 3,709 |  | 6,268 |  | 3,426 |  | 2,841 |  | 2,341 |  | 6,792 |  | 218 |  |  | 25,595 |
Criticized | 319 |  | 548 |  | 148 |  | 423 |  | 400 |  | 1,159 |  | 124 |  |  | 3,121 |
Total commercial real estate | 4,028 |  | 6,816 |  | 3,574 |  | 3,264 |  | 2,741 |  | 7,951 |  | 342 |  |  | 28,716 |
Equipment lease financing |  |  |  |  |  |  |  |  |
Pass Rated | 1,429 |  | 1,202 |  | 942 |  | 738 |  | 405 |  | 1,350 |  |  |  | 6,066 |
Criticized | 78 |  | 92 |  | 86 |  | 39 |  | 22 |  | 31 |  |  |  | 348 |
Total equipment lease financing | 1,507 |  | 1,294 |  | 1,028 |  | 777 |  | 427 |  | 1,381 |  |  |  | 6,414 |
Total commercial | $ | 37,554 |  | $ | 22,152 |  | $ | 13,389 |  | $ | 10,331 |  | $ | 7,634 |  | $ | 16,824 |  | $ | 59,247 |  | $ | 72 |  | $ | 167,203 |

(a)Loans in our commercial portfolio are classified as Pass Rated or Criticized based on the regulatory definitions, which are driven by the PD and LGD ratings that we assign. The Criticized classification includes loans that were rated special mention, substandard or doubtful as of September 30, 2021 and December 31, 2020.
Consumer Loan Classes
See Note 4 Loans and Related Allowance for Credit Losses included in Item 8 of our 2020 Form 10-K for additional information related to these loan classes, including discussion around the credit quality indicators that we use to monitor and manage the credit risk
associated with each loan class.
62 The PNC Financial Services Group, Inc. – Form 10-Q

Residential Real Estate and Home Equity
The following table presents credit quality indicators for the residential real estate loan class:
Table 50: Residential Real Estate Credit Quality Indicators

| Term Loans by Origination Year |  |  |
September 30, 2021 - In millions | 2021 | 2020 | 2019 | 2018 | 2017 | Prior |  |  | Total Loans
PNC legacy |  |  |  |  |  |  |  |  |
Current estimated LTV ratios |  |  |  |  |  |  |  |  |
Greater than 100% | $ | 1 |  | $ | 9 |  | $ | 12 |  | $ | 2 |  | $ | 4 |  | $ | 71 |  |  |  | $ | 99 |
Greater than or equal to 80% to 100% | 711 |  | 143 |  | 107 |  | 30 |  | 34 |  | 165 |  |  |  | 1,190 |
Less than 80% | 9,359 |  | 5,802 |  | 2,193 |  | 638 |  | 1,179 |  | 4,356 |  |  |  | 23,527 |
Government insured or guaranteed loans | 1 |  | 11 |  | 24 |  | 21 |  | 30 |  | 688 |  |  |  | 775 |
Total PNC legacy portfolio | 10,072 |  | 5,965 |  | 2,336 |  | 691 |  | 1,247 |  | 5,280 |  |  |  | 25,591 |
Acquired loans |  |  |  |  |  |  |  |  |
Estimated LTV ratios (a) |  |  |  |  |  |  |  |  |
Greater than 100% | 13 |  | 23 |  | 2 |  | 2 |  | 4 |  | 18 |  |  |  | 62 |
Greater than or equal to 80% to 100% | 847 |  | 1,225 |  | 488 |  | 241 |  | 243 |  | 534 |  |  |  | 3,578 |
Less than 80% | 1,689 |  | 1,941 |  | 728 |  | 287 |  | 369 |  | 3,248 |  |  |  | 8,262 |
No LTV ratio available | 207 |  | 320 |  | 93 |  | 26 |  | 1 |  |  |  |  | 647 |
Government insured or guaranteed loans |  | 4 |  | 14 |  | 11 |  | 10 |  | 35 |  |  |  | 74 |
Total acquired loans | 2,756 |  | 3,513 |  | 1,325 |  | 567 |  | 627 |  | 3,835 |  |  |  | 12,623 |
Total residential real estate | $ | 12,828 |  | $ | 9,478 |  | $ | 3,661 |  | $ | 1,258 |  | $ | 1,874 |  | $ | 9,115 |  |  |  | $ | 38,214 |
Updated FICO scores |  |  |  |  |  |  |  |  |
Greater than or equal to 780 | $ | 7,778 |  | $ | 6,577 |  | $ | 2,405 |  | $ | 701 |  | $ | 1,170 |  | $ | 4,549 |  |  |  | $ | 23,180 |
720 to 779 | 3,957 |  | 1,917 |  | 733 |  | 250 |  | 372 |  | 1,670 |  |  |  | 8,899 |
660 to 719 | 498 |  | 464 |  | 292 |  | 145 |  | 144 |  | 821 |  |  |  | 2,364 |
Less than 660 | 52 |  | 123 |  | 92 |  | 80 |  | 85 |  | 805 |  |  |  | 1,237 |
No FICO score available | 542 |  | 382 |  | 101 |  | 50 |  | 63 |  | 547 |  |  |  | 1,685 |
Government insured or guaranteed loans | 1 |  | 15 |  | 38 |  | 32 |  | 40 |  | 723 |  |  |  | 849 |
Total residential real estate | $ | 12,828 |  | $ | 9,478 |  | $ | 3,661 |  | $ | 1,258 |  | $ | 1,874 |  | $ | 9,115 |  |  |  | $ | 38,214 |

| Term Loans by Origination Year |  |  |
December 31, 2020 - In millions | 2020 | 2019 | 2018 | 2017 | 2016 | Prior |  |  | Total Loans
Current estimated LTV ratios |  |  |  |  |  |  |  |  |
Greater than 100% | $ | 3 |  | $ | 52 |  | $ | 26 |  | $ | 42 |  | $ | 41 |  | $ | 160 |  |  |  | $ | 324 |
Greater than or equal to 80% to 100% | 495 |  | 422 |  | 127 |  | 156 |  | 124 |  | 307 |  |  |  | 1,631 |
Less than 80% | 7,491 |  | 3,656 |  | 992 |  | 1,706 |  | 1,847 |  | 3,991 |  |  |  | 19,683 |
Government insured or guaranteed loans | 7 |  | 28 |  | 27 |  | 38 |  | 57 |  | 765 |  |  |  | 922 |
Total residential real estate | $ | 7,996 |  | $ | 4,158 |  | $ | 1,172 |  | $ | 1,942 |  | $ | 2,069 |  | $ | 5,223 |  |  |  | $ | 22,560 |
Updated FICO scores |  |  |  |  |  |  |  |  |
Greater than or equal to 780 | $ | 5,425 |  | $ | 3,099 |  | $ | 814 |  | $ | 1,432 |  | $ | 1,538 |  | $ | 2,551 |  |  |  | $ | 14,859 |
720 to 779 | 2,268 |  | 820 |  | 220 |  | 340 |  | 335 |  | 818 |  |  |  | 4,801 |
660 to 719 | 252 |  | 161 |  | 76 |  | 98 |  | 92 |  | 475 |  |  |  | 1,154 |
Less than 660 | 40 |  | 48 |  | 33 |  | 31 |  | 41 |  | 485 |  |  |  | 678 |
No FICO score available | 4 |  | 2 |  | 2 |  | 3 |  | 6 |  | 129 |  |  |  | 146 |
Government insured or guaranteed loans | 7 |  | 28 |  | 27 |  | 38 |  | 57 |  | 765 |  |  |  | 922 |
Total residential real estate | $ | 7,996 |  | $ | 4,158 |  | $ | 1,172 |  | $ | 1,942 |  | $ | 2,069 |  | $ | 5,223 |  |  |  | $ | 22,560 |

(a) LTV ratios, inclusive of CLTV for first lien and certain subordinate lien positions, in the BBVA loan portfolio are calculated on a quarterly basis utilizing the real estate collateral values available at origination. These calculations will be refreshed for our 2021 Form 10-K to update the property values of real estate collateral and calculate an updated current estimated LTV ratio in connection with the conversion of bank systems, which occurred as of October 12, 2021. See Note 4 Loans and Related Allowance for Credit Losses included in Item 8 of our 2020 Form 10-K for additional information on how current estimated LTV ratios are calculated in the PNC legacy portfolio.
The PNC Financial Services Group, Inc. – Form 10-Q 63

The following table presents credit quality indicators for the home equity loan class:
Table 51: Home Equity Credit Quality Indicators

| Term Loans by Origination Year |  |  |
September 30, 2021 - In millions | 2021 | 2020 | 2019 | 2018 | 2017 | Prior | Revolving Loans | Revolving Loans Converted to Term | Total Loans
PNC legacy |  |  |  |  |  |  |  |  |
Current estimated LTV ratios |  |  |  |  |  |  |  |  |
Greater than 100% | $ | 1 |  | $ | 16 |  | $ | 15 |  | $ | 2 |  | $ | 2 |  | $ | 30 |  | $ | 270 |  | $ | 91 |  | $ | 427 |
Greater than or equal to 80% to 100% | 17 |  | 97 |  | 87 |  | 18 |  | 13 |  | 78 |  | 847 |  | 570 |  | 1,727 |
Less than 80% | 201 |  | 2,704 |  | 1,315 |  | 401 |  | 600 |  | 3,427 |  | 6,473 |  | 4,834 |  | 19,955 |
Total PNC legacy portfolio | 219 |  | 2,817 |  | 1,417 |  | 421 |  | 615 |  | 3,535 |  | 7,590 |  | 5,495 |  | 22,109 |
Acquired loans |  |  |  |  |  |  |  |  |
Estimated LTV ratios (a) |  |  |  |  |  |  |  |  |
Greater than 100% |  |  |  |  |  | 3 |  | 68 |  |  | 71 |
Greater than or equal to 80% to 100% | 4 |  | 4 |  | 2 |  | 2 |  | 1 |  | 14 |  | 567 |  | 1 |  | 595 |
Less than 80% | 7 |  | 4 |  | 5 |  | 5 |  | 3 |  | 80 |  | 1,575 |  | 1 |  | 1,680 |
No LTV ratio available | 1 |  |  |  |  |  | 4 |  | 19 |  |  | 24 |
Total acquired loans | 12 |  | 8 |  | 7 |  | 7 |  | 4 |  | 101 |  | 2,229 |  | 2 |  | 2,370 |
Total home equity | $ | 231 |  | $ | 2,825 |  | $ | 1,424 |  | $ | 428 |  | $ | 619 |  | $ | 3,636 |  | $ | 9,819 |  | $ | 5,497 |  | $ | 24,479 |
Updated FICO scores |  |  |  |  |  |  |  |  |
Greater than or equal to 780 | $ | 129 |  | $ | 1,756 |  | $ | 787 |  | $ | 221 |  | $ | 403 |  | $ | 2,237 |  | $ | 5,812 |  | $ | 2,706 |  | $ | 14,051 |
720 to 779 | 69 |  | 745 |  | 385 |  | 107 |  | 125 |  | 712 |  | 2,403 |  | 1,405 |  | 5,951 |
660 to 719 | 24 |  | 270 |  | 192 |  | 65 |  | 59 |  | 370 |  | 1,140 |  | 741 |  | 2,861 |
Less than 660 | 3 |  | 52 |  | 59 |  | 34 |  | 31 |  | 305 |  | 411 |  | 561 |  | 1,456 |
No FICO score available | 6 |  | 2 |  | 1 |  | 1 |  | 1 |  | 12 |  | 53 |  | 84 |  | 160 |
Total home equity | $ | 231 |  | $ | 2,825 |  | $ | 1,424 |  | $ | 428 |  | $ | 619 |  | $ | 3,636 |  | $ | 9,819 |  | $ | 5,497 |  | $ | 24,479 |

| Term Loans by Origination Year |  |  |
December 31, 2020 - In millions | 2020 | 2019 | 2018 | 2017 | 2016 | Prior | Revolving Loans | Revolving Loans Converted to Term | Total Loans
Current estimated LTV ratios |  |  |  |  |  |  |  |  | .
Greater than 100% | $ | 8 |  | $ | 44 |  | $ | 18 |  | $ | 15 |  | $ | 9 |  | $ | 88 |  | $ | 580 |  | $ | 279 |  | $ | 1,041 |
Greater than or equal to 80% to 100% | 517 |  | 320 |  | 59 |  | 42 |  | 25 |  | 158 |  | 1,781 |  | 591 |  | 3,493 |
Less than 80% | 2,909 |  | 1,636 |  | 513 |  | 773 |  | 660 |  | 3,754 |  | 6,433 |  | 2,876 |  | 19,554 |
Total home equity | $ | 3,434 |  | $ | 2,000 |  | $ | 590 |  | $ | 830 |  | $ | 694 |  | $ | 4,000 |  | $ | 8,794 |  | $ | 3,746 |  | $ | 24,088 |
Updated FICO scores |  |  |  |  |  |  |  |  |
Greater than or equal to 780 | $ | 2,019 |  | $ | 1,094 |  | $ | 311 |  | $ | 525 |  | $ | 449 |  | $ | 2,467 |  | $ | 5,382 |  | $ | 1,480 |  | $ | 13,727 |
720 to 779 | 1,028 |  | 558 |  | 153 |  | 181 |  | 145 |  | 777 |  | 2,137 |  | 941 |  | 5,920 |
660 to 719 | 334 |  | 273 |  | 86 |  | 84 |  | 66 |  | 402 |  | 985 |  | 625 |  | 2,855 |
Less than 660 | 52 |  | 74 |  | 39 |  | 39 |  | 33 |  | 345 |  | 277 |  | 620 |  | 1,479 |
No FICO score available | 1 |  | 1 |  | 1 |  | 1 |  | 1 |  | 9 |  | 13 |  | 80 |  | 107 |
Total home equity | $ | 3,434 |  | $ | 2,000 |  | $ | 590 |  | $ | 830 |  | $ | 694 |  | $ | 4,000 |  | $ | 8,794 |  | $ | 3,746 |  | $ | 24,088 |

(a) LTV ratios, inclusive of CLTV for first lien and certain subordinate lien positions, in the BBVA loan portfolio are calculated on a quarterly basis utilizing the real estate collateral values available at origination. These calculations will be refreshed for our 2021 Form 10-K to update the property values of real estate collateral and calculate an updated current estimated LTV ratio in connection with the conversion of bank systems, which occurred as of October 12, 2021. See Note 4 Loans and Related Allowance for Credit Losses included in Item 8 of our 2020 Form 10-K for additional information on how current estimated LTV ratios are calculated in the PNC legacy portfolio.
64 The PNC Financial Services Group, Inc. – Form 10-Q

Automobile, Credit Card, Education and Other Consumer
The following table presents credit quality indicators for the automobile, credit card, education and other consumer loan classes:
Table 52: Credit Quality Indicators for Automobile, Credit Card, Education and Other Consumer Loan Classes

| Term Loans by Origination Year |  |  |
September 30, 2021 - In millions | 2021 | 2020 | 2019 | 2018 | 2017 | Prior | Revolving Loans | Revolving Loans Converted to Term | Total Loans
Updated FICO Scores |  |  |  |  |  |  |  |  |
Automobile |  |  |  |  |  |  |  |  |
FICO score greater than or equal to 780 | $ | 2,828 |  | $ | 1,638 |  | $ | 1,551 |  | $ | 624 |  | $ | 281 |  | $ | 116 |  |  |  | $ | 7,038 |
720 to 779 | 1,694 |  | 1,157 |  | 1,225 |  | 595 |  | 248 |  | 91 |  |  |  | 5,010 |
660 to 719 | 730 |  | 705 |  | 913 |  | 505 |  | 195 |  | 65 |  |  |  | 3,113 |
Less than 660 | 220 |  | 349 |  | 658 |  | 504 |  | 198 |  | 79 |  |  |  | 2,008 |
No FICO score available or required (a) | 45 |  | 29 |  | 13 |  | 6 |  | 3 |  |  |  |  | 96 |
Total automobile | $ | 5,517 |  | $ | 3,878 |  | $ | 4,360 |  | $ | 2,234 |  | $ | 925 |  | $ | 351 |  |  |  | $ | 17,265 |
Credit card |  |  |  |  |  |  |  |  |
FICO score greater than or equal to 780 |  |  |  |  |  |  | $ | 1,718 |  | $ | 2 |  | $ | 1,720 |
720 to 779 |  |  |  |  |  |  | 1,796 |  | 10 |  | 1,806 |
660 to 719 |  |  |  |  |  |  | 1,836 |  | 22 |  | 1,858 |
Less than 660 |  |  |  |  |  |  | 925 |  | 33 |  | 958 |
No FICO score available or required (a) |  |  |  |  |  |  | 121 |  | 3 |  | 124 |
Total credit card |  |  |  |  |  |  | $ | 6,396 |  | $ | 70 |  | $ | 6,466 |
Education |  |  |  |  |  |  |  |  |
FICO score greater than or equal to 780 | $ | 12 |  | $ | 63 |  | $ | 81 |  | $ | 66 |  | $ | 51 |  | $ | 412 |  |  |  | $ | 685 |
720 to 779 | 11 |  | 31 |  | 39 |  | 31 |  | 22 |  | 175 |  |  |  | 309 |
660 to 719 | 8 |  | 9 |  | 12 |  | 12 |  | 7 |  | 75 |  |  |  | 123 |
Less than 660 | 2 |  | 1 |  | 2 |  | 2 |  | 2 |  | 27 |  |  |  | 36 |
No FICO score available or required (a) | 12 |  | 11 |  | 9 |  | 4 |  | 1 |  | 1 |  |  |  | 38 |
Education loans using FICO credit metric | 45 |  | 115 |  | 143 |  | 115 |  | 83 |  | 690 |  |  |  | 1,191 |
Other internal credit metrics |  |  |  |  |  | 1,462 |  |  |  | 1,462 |
Total education | $ | 45 |  | $ | 115 |  | $ | 143 |  | $ | 115 |  | $ | 83 |  | $ | 2,152 |  |  |  | $ | 2,653 |
Other consumer |  |  |  |  |  |  |  |  |
FICO score greater than or equal to 780 | $ | 181 |  | $ | 172 |  | $ | 162 |  | $ | 62 |  | $ | 18 |  | $ | 38 |  | $ | 203 |  | $ | 2 |  | $ | 838 |
720 to 779 | 229 |  | 209 |  | 209 |  | 85 |  | 21 |  | 23 |  | 200 |  |  | 976 |
660 to 719 | 179 |  | 170 |  | 201 |  | 105 |  | 21 |  | 14 |  | 144 |  | 1 |  | 835 |
Less than 660 | 47 |  | 73 |  | 96 |  | 67 |  | 14 |  | 9 |  | 57 |  | 1 |  | 364 |
No FICO score available or required (a) | 20 |  | 7 |  | 1 |  | 1 |  |  | 1 |  | 24 |  |  | 54 |
Other consumer loans using FICO credit metric | 656 |  | 631 |  | 669 |  | 320 |  | 74 |  | 85 |  | 628 |  | 4 |  | 3,067 |
Other internal credit metrics | 64 |  | 16 |  | 26 |  | 19 |  | 22 |  | 108 |  | 2,617 |  | 27 |  | 2,899 |
Total other consumer | $ | 720 |  | $ | 647 |  | $ | 695 |  | $ | 339 |  | $ | 96 |  | $ | 193 |  | $ | 3,245 |  | $ | 31 |  | $ | 5,966 |

The PNC Financial Services Group, Inc. – Form 10-Q 65

| Term Loans by Origination Year |  |  |
December 31, 2020 - In millions | 2020 | 2019 | 2018 | 2017 | 2016 | Prior | Revolving Loans | Revolving Loans Converted to Term | Total Loans
Updated FICO Scores |  |  |  |  |  |  |  |  |
Automobile |  |  |  |  |  |  |  |  |
FICO score greater than or equal to 780 | $ | 1,807 |  | $ | 1,915 |  | $ | 807 |  | $ | 452 |  | $ | 246 |  | $ | 58 |  |  |  | $ | 5,285 |
720 to 779 | 1,098 |  | 1,581 |  | 789 |  | 381 |  | 167 |  | 44 |  |  |  | 4,060 |
660 to 719 | 617 |  | 1,222 |  | 684 |  | 288 |  | 109 |  | 31 |  |  |  | 2,951 |
Less than 660 | 192 |  | 776 |  | 598 |  | 240 |  | 87 |  | 29 |  |  |  | 1,922 |
Total automobile | $ | 3,714 |  | $ | 5,494 |  | $ | 2,878 |  | $ | 1,361 |  | $ | 609 |  | $ | 162 |  |  |  | $ | 14,218 |
Credit card |  |  |  |  |  |  |  |  |
FICO score greater than or equal to 780 |  |  |  |  |  |  | $ | 1,635 |  | $ | 3 |  | $ | 1,638 |
720 to 779 |  |  |  |  |  |  | 1,724 |  | 11 |  | 1,735 |
660 to 719 |  |  |  |  |  |  | 1,765 |  | 26 |  | 1,791 |
Less than 660 |  |  |  |  |  |  | 902 |  | 51 |  | 953 |
No FICO score available or required (a) |  |  |  |  |  |  | 94 |  | 4 |  | 98 |
Total credit card |  |  |  |  |  |  | $ | 6,120 |  | $ | 95 |  | $ | 6,215 |
Education |  |  |  |  |  |  |  |  |
FICO score greater than or equal to 780 | $ | 34 |  | $ | 90 |  | $ | 74 |  | $ | 59 |  | $ | 50 |  | $ | 428 |  |  |  | $ | 735 |
720 to 779 | 24 |  | 46 |  | 38 |  | 28 |  | 20 |  | 190 |  |  |  | 346 |
660 to 719 | 15 |  | 15 |  | 14 |  | 9 |  | 6 |  | 90 |  |  |  | 149 |
Less than 660 | 3 |  | 2 |  | 3 |  | 2 |  | 2 |  | 37 |  |  |  | 49 |
No FICO score available or required (a) | 16 |  | 10 |  | 6 |  | 3 |  |  | 1 |  |  |  | 36 |
Education loans using FICO credit metric | 92 |  | 163 |  | 135 |  | 101 |  | 78 |  | 746 |  |  |  | 1,315 |
Other internal credit metrics |  |  |  |  |  | 1,631 |  |  |  | 1,631 |
Total education | $ | 92 |  | $ | 163 |  | $ | 135 |  | $ | 101 |  | $ | 78 |  | $ | 2,377 |  |  |  | $ | 2,946 |
Other consumer |  |  |  |  |  |  |  |  |
FICO score greater than or equal to 780 | $ | 162 |  | $ | 187 |  | $ | 63 |  | $ | 21 |  | $ | 5 |  | $ | 42 |  | $ | 86 |  | $ | 1 |  | $ | 567 |
720 to 779 | 197 |  | 247 |  | 82 |  | 22 |  | 5 |  | 22 |  | 123 |  |  | 698 |
660 to 719 | 127 |  | 210 |  | 81 |  | 17 |  | 3 |  | 14 |  | 117 |  | 1 |  | 570 |
Less than 660 | 28 |  | 86 |  | 41 |  | 9 |  | 2 |  | 8 |  | 53 |  | 1 |  | 228 |
Other consumer loans using FICO credit metric | 514 |  | 730 |  | 267 |  | 69 |  | 15 |  | 86 |  | 379 |  | 3 |  | 2,063 |
Other internal credit metrics | 67 |  | 33 |  | 37 |  | 26 |  | 60 |  | 75 |  | 2,334 |  | 3 |  | 2,635 |
Total other consumer | $ | 581 |  | $ | 763 |  | $ | 304 |  | $ | 95 |  | $ | 75 |  | $ | 161 |  | $ | 2,713 |  | $ | 6 |  | $ | 4,698 |

(a)Loans with no FICO score available or required generally refers to new accounts issued to borrowers with limited credit history, accounts for which we cannot obtain an updated FICO score (e.g., recent profile changes), cards issued with a business name and/or cards secured by collateral. Management proactively assesses the risk and size of this loan category and, when necessary, takes actions to mitigate the credit risk.
Troubled Debt Restructurings
Table 53 quantifies the number of loans that were classified as TDRs as well as the change in the loans’ balance as a result of becoming a TDR during the three and nine months ended September 30, 2021 and September 30, 2020. Additionally, the table provides information about the types of TDR concessions. See Note 1 Accounting Policies and Note 4 Loans and Related Allowance for Credit Losses included in Item 8 of our 2020 Form 10-K for additional discussion of TDRs.
66 The PNC Financial Services Group, Inc. – Form 10-Q

Table 53: Financial Impact and TDRs by Concession Type (a)

|  |  | Pre-TDR Amortized Cost Basis (b) |  | Post-TDR Amortized Cost Basis (c) |
Three months ended September 30 Dollars in millions | Number of Loans |  | Principal Forgiveness |  | Rate Reduction |  | Other |  | Total |
2021 |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial |  | 13 |  |  | $ | 123 |  |  |  |  |  |  | $ | 139 |  |  | $ | 139 |  |
Consumer |  | 1,340 |  |  | 31 |  |  |  |  | $ | 21 |  |  | 7 |  |  | 28 |  |
Total TDRs |  | 1,353 |  |  | $ | 154 |  |  |  |  | $ | 21 |  |  | $ | 146 |  |  | $ | 167 |  |
2020 |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial |  | 16 |  |  | $ | 95 |  |  |  |  | $ | 10 |  |  | $ | 69 |  |  | $ | 79 |  |
Consumer |  | 2,769 |  |  | 46 |  |  |  |  | 26 |  |  | 14 |  |  | 40 |  |
Total TDRs |  | 2,785 |  |  | $ | 141 |  |  |  |  | $ | 36 |  |  | $ | 83 |  |  | $ | 119 |  |

|  |  | Pre-TDR Amortized Cost Basis (b) |  | Post-TDR Amortized Cost Basis (c) |
Nine months ended September 30 Dollars in millions | Number of Loans |  | Principal Forgiveness |  | Rate Reduction |  | Other |  | Total |
2021 |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial |  | 43 |  |  | $ | 320 |  |  |  |  |  |  | $ | 315 |  |  | $ | 315 |  |
Consumer |  | 4,822 |  |  | 86 |  |  |  |  | $ | 49 |  |  | 28 |  |  | 77 |  |
Total TDRs |  | 4,865 |  |  | $ | 406 |  |  |  |  | $ | 49 |  |  | $ | 343 |  |  | $ | 392 |  |
2020 |  |  |  |  |  |  |  |  |  |  |  |  |
Commercial |  | 58 |  |  | $ | 304 |  |  | $ | 39 |  |  | $ | 10 |  |  | $ | 231 |  |  | $ | 280 |  |
Consumer |  | 9,925 |  |  | 139 |  |  |  |  | 67 |  |  | 59 |  |  | 126 |  |
Total TDRs |  | 9,983 |  |  | $ | 443 |  |  | $ | 39 |  |  | $ | 77 |  |  | $ | 290 |  |  | $ | 406 |  |

(a) Impact of partial charge-offs at TDR date is included in this table.
(b) Represents the amortized cost basis of the loans as of the quarter end prior to TDR designation.
(c) Represents the amortized cost basis of the TDRs as of the end of the quarter in which the TDR occurs.
After a loan is determined to be a TDR, we continue to track its performance under its most recent restructured terms. We consider a TDR to have subsequently defaulted when it becomes 60 days past due after the most recent date the loan was restructured. The following table provides a summary of TDRs that subsequently defaulted during the periods presented and were classified as TDRs during the applicable 12-month period preceding September 30, 2021 and September 30, 2020:
Table 54: Subsequently Defaulted TDRs

In millions | 2021 |  | 2020 |
Three months ended September 30 | $ | 6 |  |  | $ | 26 |  |
Nine months ended September 30 | $ | 25 |  |  | $ | 46 |  |

The PNC Financial Services Group, Inc. – Form 10-Q 67

Allowance for Credit Losses
We maintain the ACL related to loans at levels that we believe to be appropriate to absorb expected credit losses in the portfolios as of the balance sheet date. See Note 1 Accounting Policies included in Item 8 of our 2020 Form 10-K for a discussion of the methodologies used to determine this allowance. A rollforward of the ACL related to loans follows:
Table 55: Rollforward of Allowance for Credit Losses

| Three months ended September 30 |  |  | Nine months ended September 30
| 2021 | 2020 |  |  | 2021 | 2020
In millions | Commercial | Consumer | Total | Commercial | Consumer | Total |  |  | Commercial | Consumer | Total | Commercial | Consumer | Total
Allowance for loan and lease losses |  |  |  |  |  |  |  |  |  |  |  |  |  |
Beginning balance | $ | 3,812 |  | $ | 1,918 |  | $ | 5,730 |  | $ | 3,380 |  | $ | 2,548 |  | $ | 5,928 |  |  |  | $ | 3,337 |  | $ | 2,024 |  | $ | 5,361 |  | $ | 1,812 |  | $ | 930 |  | $ | 2,742 |
Adoption of ASU 2016-13 (a) |  |  |  |  |  |  |  |  |  |  |  | (304) |  | 767 |  | 463 |
Beginning balance, adjusted | 3,812 |  | 1,918 |  | 5,730 |  | 3,380 |  | 2,548 |  | 5,928 |  |  |  | 3,337 |  | 2,024 |  | 5,361 |  | 1,508 |  | 1,697 |  | 3,205 |
Acquisition PCD reserves | (54) |  | (5) |  | (59) |  |  |  |  |  |  | 774 |  | 282 |  | 1,056 |  |  |  |
Charge-offs | (50) |  | (156) |  | (206) |  | (64) |  | (183) |  | (247) |  |  |  | (393) |  | (484) |  | (877) |  | (269) |  | (596) |  | (865) |
Recoveries | 29 |  | 96 |  | 125 |  | 26 |  | 66 |  | 92 |  |  |  | 81 |  | 263 |  | 344 |  | 65 |  | 197 |  | 262 |
Net (charge-offs) (b) | (21) |  | (60) |  | (81) |  | (38) |  | (117) |  | (155) |  |  |  | (312) |  | (221) |  | (533) |  | (204) |  | (399) |  | (603) |
Provision for (recapture of) credit losses | (129) |  | (100) |  | (229) |  | 185 |  | (208) |  | (23) |  |  |  | (193) |  | (332) |  | (525) |  | 2,224 |  | 925 |  | 3,149 |
Other | (5) |  | (1) |  | (6) |  | 1 |  |  | 1 |  |  |  | (3) |  | $ | (1) |  | (4) |  |  |  |
Ending balance | $ | 3,603 |  | $ | 1,752 |  | $ | 5,355 |  | $ | 3,528 |  | $ | 2,223 |  | $ | 5,751 |  |  |  | $ | 3,603 |  | $ | 1,752 |  | $ | 5,355 |  | $ | 3,528 |  | $ | 2,223 |  | $ | 5,751 |
Allowance for unfunded lending related commitments (c) |  |  |  |  |  |  |  |  |  |  |  |
Beginning balance | $ | 533 |  | $ | 112 |  | $ | 645 |  | $ | 548 |  | $ | 114 |  | $ | 662 |  |  |  | $ | 485 |  | $ | 99 |  | $ | 584 |  | $ | 316 |  | $ | 2 |  | $ | 318 |
Adoption of ASU 2016-13 (a) |  |  |  |  |  |  |  |  |  |  |  | 53 |  | 126 |  | 179 |
Beginning balance, adjusted | 533 |  | 112 |  | 645 |  | 548 |  | 114 |  | 662 |  |  |  | 485 |  | 99 |  | 584 |  | 369 |  | 128 |  | 497 |
Acquisition PCD reserves |  |  |  |  |  |  |  |  | 43 |  | 3 |  | 46 |  |  |  |
Provision for (recapture of) credit losses | 2 |  | (1) |  | 1 |  | 34 |  | (7) |  | 27 |  |  |  | 7 |  | 9 |  | 16 |  | 213 |  | (21) |  | 192 |
Ending balance | $ | 535 |  | $ | 111 |  | $ | 646 |  | $ | 582 |  | $ | 107 |  | $ | 689 |  |  |  | $ | 535 |  | $ | 111 |  | $ | 646 |  | $ | 582 |  | $ | 107 |  | $ | 689 |
Allowance for credit losses at September 30 (d) | $ | 4,138 |  | $ | 1,863 |  | $ | 6,001 |  | $ | 4,110 |  | $ | 2,330 |  | $ | 6,440 |  |  |  | $ | 4,138 |  | $ | 1,863 |  | $ | 6,001 |  | $ | 4,110 |  | $ | 2,330 |  | $ | 6,440 |

(a) Represents the impact of adopting ASU 2016-13, Financial Instruments - Credit Losses on January 1, 2020 and our transition from an incurred loss methodology for our reserves to an expected credit loss methodology.
(b) Amounts for the nine months ended September 30, 2021 include amounts attributable to BBVA, primarily related to commercial loans, which were largely the result of required purchase accounting treatment for the BBVA acquisition.
(c) See Note 8 Commitments for additional information about the underlying commitments related to this allowance.
(d) Represents the ALLL plus allowance for unfunded lending related commitments and excludes allowances for investment securities and other financial assets, which together totaled $162 million and $98 million at September 30, 2021 and 2020, respectively.
The ACL at September 30, 2021 totaled $6.0 billion, an increase of $0.1 billion since December 31, 2020. This increase was primarily attributable to the addition of reserves related to the BBVA acquisition, partially offset by declines due to portfolio changes and an improved economic outlook. The following summarizes the changes in these factors that influenced the current ACL during the nine months ended September 30, 2021:
•Reserves in the current period include expected credit losses on the acquired BBVA loan portfolio.
•Portfolio changes that drove reserve declines included improvements in credit quality along with changes in portfolio composition reflecting both shifts in the portfolio mix and declines in certain legacy PNC loan balances.
•The economic scenarios used for the period ended September 30, 2021 reflect an improved near-term economic outlook compared to the scenarios used for the period ended December 31, 2020. The overall improvement in the comparison was driven largely by improvements in both the outlook for consumer spending and the labor market, along with the impact from continued vaccine distribution, while also considering the lingering effects of COVID-19 that slowed the momentum of economic recovery in recent months, as the Delta variant continued to drive increased COVID-19 cases throughout the U.S. and abroad.
68 The PNC Financial Services Group, Inc. – Form 10-Q

N OTE 5 L OAN S ALE AND S ERVICING A CTIVITIES AND V ARIABLE I NTEREST E NTITIES
Loan Sale and Servicing Activities
As more fully described in Note 5 Loan Sale and Servicing Activities and Variable Interest Entities in Item 8 of our 2020 Form 10-K, we have transferred residential and commercial mortgage loans in securitization or sales transactions in which we have continuing involvement. Our continuing involvement generally consists of servicing, repurchasing previously transferred loans under certain conditions and loss share arrangements, and, in limited circumstances, holding of mortgage-backed securities issued by the securitization SPEs.
We earn servicing and other ancillary fees for our role as servicer and, depending on the contractual terms of the servicing arrangement, we can be terminated as servicer with or without cause. At the consummation date of each type of loan transfer where we retain the servicing, we recognize a servicing right at fair value. See Note 8 Commitments and Note 11 Fair Value for information on our servicing rights, including the carrying value of servicing assets.
The following table provides cash flows associated with our loan sale and servicing activities:
Table 56: Cash Flows Associated with Loan Sale and Servicing Activities

In millions | Residential Mortgages |  | Commercial Mortgages (a) |
Cash Flows - Three months ended September 30, 2021 |  |  |  |  |
Sales of loans (b) | $ | 2,475 |  |  |  | $ | 881 |  |
Repurchases of previously transferred loans (c) | $ | 45 |  |  |  | $ | 103 |  |
Servicing fees (d) | $ | 105 |  |  |  | $ | 43 |  |
Servicing advances recovered/(funded), net | $ | (4) |  |  |  | $ | 28 |  |
Cash flows on mortgage-backed securities held (e) | $ | 2,041 |  |  |  | $ | 18 |  |
Cash Flows - Three months ended September 30, 2020 |  |  |  |  |
Sales of loans (b) | $ | 1,799 |  |  |  | $ | 839 |  |
Repurchases of previously transferred loans (c) | $ | 352 |  |  |  | $ | 107 |  |
Servicing fees (d) | $ | 85 |  |  |  | $ | 33 |  |
Servicing advances recovered/(funded), net | $ | (15) |  |  |  | $ | (78) |  |
Cash flows on mortgage-backed securities held (e) | $ | 2,829 |  |  |  | $ | 14 |  |
Cash Flows - Nine months ended September 30, 2021 |  |  |  |  |
Sales of loans (b) | $ | 5,997 |  |  |  | $ | 2,604 |  |
Repurchases of previously transferred loans (c) | $ | 189 |  |  |  | $ | 145 |  |
Servicing fees (d) | $ | 270 |  |  |  | $ | 119 |  |
Servicing advances recovered/(funded), net | $ | 8 |  |  |  | $ | (8) |  |
Cash flows on mortgage-backed securities held (e) | $ | 7,256 |  |  |  | $ | 66 |  |
Cash Flows - Nine months ended September 30, 2020 |  |  |  |  |
Sales of loans (b) | $ | 5,328 |  |  |  | $ | 2,666 |  |
Repurchases of previously transferred loans (c) | $ | 547 |  |  |  | $ | 132 |  |
Servicing fees (d) | $ | 251 |  |  |  | $ | 97 |  |
Servicing advances recovered/(funded), net | $ | 4 |  |  |  | $ | (206) |  |
Cash flows on mortgage-backed securities held (e) | $ | 6,374 |  |  |  | $ | 65 |  |

(a)Represents cash flow information associated with both commercial mortgage loan transfers and servicing activities.
(b)Gains/losses recognized on sales of loans were insignificant for the periods presented.
(c)Includes both residential and commercial mortgage government insured or guaranteed loans eligible for repurchase through the exercise of our ROAP option, as well as residential mortgage loans repurchased due to alleged breaches of origination covenants or representations and warranties made to purchasers.
(d)Includes contractually specified servicing fees, late charges and ancillary fees.
(e)Represents cash flows on securities where we transferred to and/or service loans for a securitization SPE and we hold securities issued by that SPE. The carrying values of such securities held were $15.9 billion, $16.5 billion and $19.5 billion in residential mortgage-backed securities and $0.6 billion, $0.8 billion and $0.8 billion in commercial mortgage-backed securities at September 30, 2021, December 31, 2020 and September 30, 2020.
Table 57 presents information about the principal balances of transferred loans that we service and are not recorded on our Consolidated Balance Sheet. We would only experience a loss on these transferred loans if we were required to repurchase a loan, where the repurchase price exceeded the loan's fair value, due to a breach in representations and warranties or a loss sharing arrangement associated with our continuing involvement with these loans. The estimate of losses related to breaches in representations and warranties was insignificant at September 30, 2021.
The PNC Financial Services Group, Inc. – Form 10-Q 69

Table 57: Principal Balance, Delinquent Loans and Net Charge-offs Related to Serviced Loans For Others

In millions | Residential Mortgages |  |  | Commercial Mortgages (a) |
September 30, 2021 |  |  |  |  |
Total principal balance | $ | 43,447 |  |  |  | $ | 40,775 |  |
Delinquent loans (b) | $ | 551 |  |  |  | $ | 71 |  |
December 31, 2020 |  |  |  |  |
Total principal balance | $ | 43,351 |  |  |  | $ | 40,790 |  |
Delinquent loans (b) | $ | 453 |  |  |  | $ | 136 |  |
Three months ended September 30, 2021 |  |  |  |  |
Net charge-offs (c) | $ | 1 |  |  |  | $ | 2 |  |
Three months ended September 30, 2020 |  |  |  |  |
Net charge-offs (c) | $ | 4 |  |  |  | $ | 4 |  |
Nine months ended September 30, 2021 |  |  |  |  |
Net charge-offs (c) | $ | 4 |  |  |  | $ | 180 |  |
Nine months ended September 30, 2020 |  |  |  |  |
Net charge-offs (c) | $ | 14 |  |  |  | $ | 103 |  |

(a)Represents information at the securitization level in which we have sold loans and we are the servicer for the securitization.
(b)Serviced delinquent loans are 90 days or more past due or are in process of foreclosure.
(c)Net charge-offs for Residential mortgages represent credit losses less recoveries distributed and as reported to investors during the period. Net charge-offs for Commercial mortgages represent credit losses less recoveries distributed and as reported by the trustee for commercial mortgage-backed securitizations. Realized losses for Agency securitizations are not reflected as we do not manage the underlying real estate upon foreclosure and, as such, do not have access to loss information.
Variable Interest Entities (VIEs)
As discussed in Note 5 Loan Sale and Servicing Activities and Variable Interest Entities in Item 8 of our 2020 Form 10-K, we are involved with various entities in the normal course of business that are deemed to be VIEs.
The following table provides a summary of non-consolidated VIEs with which we have significant continuing involvement but are not the primary beneficiary. We have excluded certain transactions with non-consolidated VIEs from the balances presented in Table 58 where we have determined that our continuing involvement is not significant. We do not consider our continuing involvement to be significant when it relates to a VIE where we only invest in securities issued by the VIE and were not involved in the design of the VIE or where no transfers have occurred between us and the VIE. In addition, where we only have lending arrangements in the normal course of business with entities that could be VIEs, we have excluded these transactions with non-consolidated entities from the balances presented in Table 58. These loans are included as part of the asset quality disclosures that we make in Note 4 Loans and Related Allowance for Credit Losses.
Table 58: Non-Consolidated VIEs

In millions | PNC Risk of Loss (a) |  |  | Carrying Value of Assets Owned by PNC |  |  |  | Carrying Value of Liabilities Owned by PNC |
September 30, 2021 |  |  |  |  |  |  |  |  |
Mortgage-backed securitizations (b) | $ | 17,223 |  |  |  | $ | 17,223 |  | (c) |  |  | $ | 1 |  |
Tax credit investments and other | 3,778 |  |  |  | 3,952 |  | (d) |  |  | 1,847 |  | (e)
Total | $ | 21,001 |  |  |  | $ | 21,175 |  |  |  |  | $ | 1,848 |  |
December 31, 2020 |  |  |  |  |  |  |  |  |
Mortgage-backed securitizations (b) | $ | 18,207 |  |  |  | $ | 18,207 |  | (c) |  |  | $ | 1 |  |
Tax credit investments and other | 3,121 |  |  |  | 2,894 |  | (d) |  |  | 1,198 |  | (e)
Total | $ | 21,328 |  |  |  | $ | 21,101 |  |  |  |  | $ | 1,199 |  |

(a)Represents loans, investments and other assets related to non-consolidated VIEs, net of collateral (if applicable). The risk of loss excludes any potential tax recapture associated with tax credit investments.
(b)Amounts reflect involvement with securitization SPEs where we transferred to and/or service loans for an SPE and we hold securities issued by that SPE. Values disclosed in the PNC Risk of Loss column represent our maximum exposure to loss for those securities’ holdings.
(c)Included in Investment securities, Mortgage servicing rights and Other assets on our Consolidated Balance Sheet.
(d)Included in Investment securities, Loans, Equity investments and Other assets on our Consolidated Balance Sheet.
(e)Included in Deposits and Other liabilities on our Consolidated Balance Sheet.
We make certain equity investments in various tax credit limited partnerships or LLCs. The purpose of these investments is to achieve a satisfactory return on capital and to assist us in achieving goals associated with the CRA. Within Income taxes, during both the nine months ended September 30, 2021 and September 30, 2020, we recognized $0.1 billion or less of amortization, tax credits and other tax benefits associated with qualified investments in low income housing tax credits.
70 The PNC Financial Services Group, Inc. – Form 10-Q

N OTE 6 G OODWILL AND M ORTGAGE S ERVICING R IGHTS
Goodwill
Allocations of Goodwill by business segment during 2021 and 2020 follow:
Table 59: Goodwill by Business Segment

In millions | Retail Banking | Corporate & Institutional Banking | Asset Management Group | Total
September 30, 2021 (a) | $ | 6,459 |  | $ | 4,239 |  | $ | 187 |  | $ | 10,885 |
December 31, 2020 | $ | 5,795 |  | $ | 3,374 |  | $ | 64 |  | $ | 9,233 |

(a)Includes $1.6 billion of goodwill from the BBVA acquisition.
Goodwill increased during the nine months ended September 30, 2021 primarily as a result of the acquisition of BBVA. Goodwill was recorded and allocated to each segment on a preliminary basis and is subject to change based on new information obtained related to the close date or reallocation of assets and liabilities to each segment. See Note 2 Acquisition and Divestiture Activities for additional information.
We review goodwill in each of our reporting units for impairment at least annually, in the fourth quarter, or more frequently if events occur or circumstances have changed significantly from the annual test date. Based on results of our review for triggering events, there were no impairment charges related to goodwill in the first nine months of 2021 or in 2020.
Mortgage Servicing Rights
We recognize the right to service mortgage loans for others as an intangible asset when the servicing income we receive is more than our projected servicing costs. MSRs are purchased or originated when loans are sold with servicing retained. MSRs totaled $1.8 billion and $1.2 billion at September 30, 2021 and December 31, 2020, respectively, and consisted of loan servicing contracts for commercial and residential mortgages measured at fair value.
MSRs are subject to declines in value from actual or expected prepayment of the underlying loans and defaults, as well as market driven changes in interest rates. We manage this risk by economically hedging the fair value of MSRs with securities and derivative instruments which are expected to increase (or decrease) in value when the value of MSRs decreases (or increases).
See the Sensitivity Analysis section of this Note 6 for more detail on our fair value measurement of MSRs. See Note 15 Fair Value and Note 6 Goodwill and Mortgage Servicing Rights in the Notes to Consolidated Financial Statements included in Item 8 of our 2020 Form 10-K for more detail on our fair value measurement and our accounting of MSRs.
Changes in the commercial and residential MSRs follow:
Table 60: Mortgage Servicing Rights

| Commercial MSRs |  | Residential MSRs |
In millions | 2021 | 2020 |  | 2021 | 2020 |
January 1 | $ | 569 |  | $ | 649 |  |  | $ | 673 |  | $ | 995 |  |
Additions: |  |  |  |  |  |
BBVA Acquisition |  |  |  | 35 |  |  |
From loans sold with servicing retained | 61 |  | 65 |  |  | 61 |  | 34 |  |
Purchases | 26 |  | 31 |  |  | 400 |  | 113 |  |
Changes in fair value due to: |  |  |  |  |  |
Time and payoffs (a) | (87) |  | (87) |  |  | (242) |  | (136) |  |
Other (b) | 134 |  | (143) |  |  | 203 |  | (408) |  |
September 30 | $ | 703 |  | $ | 515 |  |  | $ | 1,130 |  | $ | 598 |  |
Related unpaid principal balance at September 30 | $ | 263,862 |  | $ | 234,897 |  |  | $ | 139,154 |  | $ | 119,158 |  |
Servicing advances at September 30 | $ | 445 |  | $ | 363 |  |  | $ | 139 |  | $ | 107 |  |

(a)Represents decrease in MSR value due to passage of time, including the impact from both regularly scheduled loan principal payments and loans that were paid down or paid off during the period.
(b)Represents MSR value changes resulting primarily from market-driven changes in interest rates.
The PNC Financial Services Group, Inc. – Form 10-Q 71

Sensitivity Analysis
The fair value of commercial and residential MSRs and significant inputs to the valuation models as of September 30, 2021 and December 31, 2020 are shown in Tables 61 and 62. The expected and actual rates of mortgage loan prepayments are significant factors driving the fair value. Management uses both internal proprietary models and a third-party model to estimate future commercial mortgage loan prepayments and a third-party model to estimate future residential mortgage loan prepayments. These models have been refined based on current market conditions and management judgment. Future interest rates are another important factor in the valuation of MSRs. Management utilizes market implied forward interest rates to estimate the future direction of mortgage and discount rates. The forward rates utilized are derived from the current yield curve for U.S. dollar interest rate swaps and are consistent with pricing of capital markets instruments. Changes in the shape and slope of the forward curve in future periods may result in volatility in the fair value estimate.
A sensitivity analysis of the hypothetical effect on the fair value of MSRs to adverse changes in key assumptions is presented in Tables 61 and 62. These sensitivities do not include the impact of the related hedging activities. Changes in fair value generally cannot be extrapolated because the relationship of the change in the assumption to the change in fair value may not be linear. Also, the effect of a variation in a particular assumption on the fair value of the MSRs is calculated independently without changing any other assumption. In reality, changes in one factor may result in changes in another (e.g., changes in mortgage interest rates, which drive changes in prepayment rate estimates, could result in changes in the interest rate spread), which could either magnify or counteract the sensitivities.
The following tables set forth the fair value of commercial and residential MSRs and the sensitivity analysis of the hypothetical effect on the fair value of MSRs to immediate adverse changes of 10% and 20% in those assumptions.
Table 61: Commercial Mortgage Servicing Rights – Key Valuation Assumptions

Dollars in millions | September 30 2021 |  | December 31 2020 |
Fair value | $ | 703 |  |  | $ | 569 |  |
Weighted-average life (years) | 4.4 |  | 4.4 |
Weighted-average constant prepayment rate | 5.46 | % |  | 4.87 | % |
Decline in fair value from 10% adverse change | $ | 10 |  |  | $ | 9 |  |
Decline in fair value from 20% adverse change | $ | 20 |  |  | $ | 18 |  |
Effective discount rate | 7.55 | % |  | 7.33 | % |
Decline in fair value from 10% adverse change | $ | 19 |  |  | $ | 15 |  |
Decline in fair value from 20% adverse change | $ | 39 |  |  | $ | 31 |  |

Table 62: Residential Mortgage Servicing Rights – Key Valuation Assumptions

Dollars in millions | September 30 2021 |  | December 31 2020 |
Fair value | $ | 1,130 |  |  | $ | 673 |  |
Weighted-average life (years) | 5.9 |  | 3.8 |
Weighted-average constant prepayment rate | 11.49 | % |  | 21.13 | % |
Decline in fair value from 10% adverse change | $ | 47 |  |  | $ | 41 |  |
Decline in fair value from 20% adverse change | $ | 94 |  |  | $ | 82 |  |
Weighted-average option adjusted spread | 909 |  | bps | 922 |  | bps
Decline in fair value from 10% adverse change | $ | 37 |  |  | $ | 20 |  |
Decline in fair value from 20% adverse change | $ | 72 |  |  | $ | 38 |  |

Fees from mortgage loan servicing, which includes contractually specified servicing fees, late fees and ancillary fees were $0.2 billion for the three months ended September 30, 2021 and 2020 and $0.4 billion for the nine months ended September 30, 2021 and 2020. We also generate servicing fees from fee-based activities provided to others for which we do not have an associated servicing asset. Fees from commercial and residential MSRs are reported within Noninterest income on our Consolidated Income Statement in Corporate services and Residential mortgage, respectively.
72 The PNC Financial Services Group, Inc. – Form 10-Q

N OTE 7 L EASES
PNC's lessor arrangements primarily consist of direct financing, sales-type and operating leases for equipment. Lease agreements may include options to renew and for the lessee to purchase the leased equipment at the end of the lease term. For more information on lease accounting see Note 1 Accounting Policies and Note 7 Leases in the Notes to Consolidated Financial Statements included in Item 8 of our 2020 Form 10-K.
Table 63: Lessor Income

| Three months ended September 30 | Nine months ended September 30 |
In millions | 2021 | 2020 | 2021 | 2020 |
Product |  |  |  |  |
Sales-type leases and direct financing leases (a) | $ | 61 |  | $ | 66 |  | $ | 184 |  | $ | 207 |  |
Operating leases (b) | 18 |  | 22 |  | 58 |  | 74 |  |
Lessor income | $ | 79 |  | $ | 88 |  | $ | 242 |  | $ | 281 |  |

(a)Included in Loan interest income on the Consolidated Income Statement.
(b)Included in Corporate services on the Consolidated Income Statement.
N OTE 8 C OMMITMENTS
In the normal course of business, we have various commitments outstanding, certain of which are not included on our Consolidated Balance Sheet. The following table presents our outstanding commitments to extend credit along with other commitments as of September 30, 2021 and December 31, 2020, respectively.
Table 64: Commitments to Extend Credit and Other Commitments

In millions | September 30 2021 |  | December 31 2020 |
Commitments to extend credit |  |  |  |
Commercial | $ | 177,033 |  |  | $ | 153,089 |  |
Home equity lines of credit | 19,300 |  |  | 16,626 |  |
Credit card | 34,488 |  |  | 31,019 |  |
Other | 10,693 |  |  | 7,087 |  |
Total commitments to extend credit | 241,514 |  |  | 207,821 |  |
Net outstanding standby letters of credit (a) | 9,495 |  |  | 9,053 |  |
Standby bond purchase agreements (b) | 1,300 |  |  | 1,448 |  |
Other commitments (c) | 2,745 |  |  | 2,046 |  |
Total commitments to extend credit and other commitments | $ | 255,054 |  |  | $ | 220,368 |  |

(a)Net outstanding standby letters of credit include $3.4 billion and $3.8 billion at September 30, 2021 and December 31, 2020, respectively, which support remarketing programs.
(b)We enter into standby bond purchase agreements to support municipal bond obligations.
(c)Includes $1.7 billion and $1.1 billion related to investments in qualified affordable housing projects for September 30, 2021 and December 31, 2020, respectively.
Commitments to Extend Credit
Commitments to extend credit, or net unfunded loan commitments, represent arrangements to lend funds or provide liquidity subject to specified contractual conditions. These commitments generally have fixed expiration dates, may require payment of a fee, and generally contain termination clauses in the event the customer’s credit quality deteriorates.
Net Outstanding Standby Letters of Credit
We issue standby letters of credit and share in the risk of standby letters of credit issued by other financial institutions, in each case to support obligations of our customers to third parties, such as insurance requirements and the facilitation of transactions involving capital markets product execution. Approximately 97% of our net outstanding standby letters of credit were rated as Pass as of September 30, 2021, with the remainder rated as Criticized. An internal credit rating of Pass indicates the expected risk of loss is currently low, while a rating of Criticized indicates a higher degree of risk.
If the customer fails to meet its financial or performance obligation to the third party under the terms of the contract or there is a need to support a remarketing program, then upon a draw by a beneficiary, subject to the terms of the letter of credit, we would be obligated to make payment to them. The standby letters of credit outstanding on September 30, 2021 had terms ranging from less than one year to eight years.
The PNC Financial Services Group, Inc. – Form 10-Q 73

As of September 30, 2021, assets of $1.5 billion secured certain specifically identified standby letters of credit. In addition, a portion of the remaining standby letters of credit issued on behalf of specific customers is also secured by collateral or guarantees that secure the customers’ other obligations to us. The carrying amount of the liability for our obligations related to standby letters of credit and participations in standby letters of credit was $0.1 billion at September 30, 2021 and is included in Other liabilities on our Consolidated Balance Sheet.
74 The PNC Financial Services Group, Inc. – Form 10-Q

N OTE 9 T OTAL E QUITY A ND O THER C OMPREHENSIVE I NCOME
Activity in total equity for the three and nine months ended September 30, 2021 and 2020 is as follows:
Table 65: Rollforward of Total Equity

|  |  | Shareholders’ Equity |  |  |  |
In millions | Shares Outstanding Common Stock |  | Common Stock | Capital Surplus - Preferred Stock | Capital Surplus - Common Stock and Other | Retained Earnings | Accumulated Other Comprehensive Income (Loss) | Treasury Stock |  | Non- controlling Interests | Total Equity |
Three months ended |  |  |  |  |  |  |  |  |  |  |  |
Balance at June 30, 2020 (a) | 425 |  |  | $ | 2,712 |  | $ | 3,995 |  | $ | 12,289 |  | $ | 44,986 |  | $ | 3,069 |  | $ | (14,128) |  |  | $ | 25 |  | $ | 52,948 |  |
Net income |  |  |  |  |  | 1,519 |  |  |  |  | 13 |  | 1,532 |  |
Other comprehensive income, net of tax |  |  |  |  |  |  | (72) |  |  |  |  | (72) |  |
Cash dividends declared - Common |  |  |  |  |  | (494) |  |  |  |  |  | (494) |  |
Cash dividends declared - Preferred |  |  |  |  |  | (63) |  |  |  |  |  | (63) |  |
Preferred stock discount accretion |  |  |  | 1 |  |  | (1) |  |  |  |  |  |  |
Treasury stock activity | (1) |  |  |  |  | 1 |  |  |  | (88) |  |  |  | (87) |  |
Preferred stock redemption - Series Q (b) |  |  |  | (480) |  |  |  |  |  |  |  | (480) |  |
Other |  |  |  |  | 30 |  |  |  |  |  | (4) |  | 26 |  |
Balance at September 30, 2020 (a) | 424 |  |  | $ | 2,712 |  | $ | 3,516 |  | $ | 12,320 |  | $ | 45,947 |  | $ | 2,997 |  | $ | (14,216) |  |  | $ | 34 |  | $ | 53,310 |  |
Balance at June 30, 2021 (a) | 425 |  |  | $ | 2,713 |  | $ | 3,519 |  | $ | 12,409 |  | $ | 48,663 |  | $ | 1,463 |  | $ | (14,140) |  |  | $ | 58 |  | $ | 54,685 |  |
Net income |  |  |  |  |  | 1,474 |  |  |  |  | 16 |  | 1,490 |  |
Other comprehensive income, net of tax |  |  |  |  |  |  | (384) |  |  |  |  | (384) |  |
Cash dividends declared - Common |  |  |  |  |  | (538) |  |  |  |  |  | (538) |  |
Cash dividends declared - Preferred |  |  |  |  |  | (57) |  |  |  |  |  | (57) |  |
Preferred stock discount accretion |  |  |  | 1 |  |  | (1) |  |  |  |  |  |  |
Preferred stock issuance (c) |  |  |  | 1,489 |  |  |  |  |  |  |  | 1,489 |  |
Treasury stock activity | (2) |  |  |  |  | 5 |  |  |  | (387) |  |  |  | (382) |  |
Other |  |  |  |  | 30 |  |  |  |  |  | (36) |  | (6) |  |
Balance at September 30, 2021 (a) | 423 |  |  | $ | 2,713 |  | $ | 5,009 |  | $ | 12,444 |  | $ | 49,541 |  | $ | 1,079 |  | $ | (14,527) |  |  | $ | 38 |  | $ | 56,297 |  |
Nine months ended |  |  |  |  |  |  |  |  |  |  |  |
Balance at December 31, 2019 (a) | 433 |  |  | $ | 2,712 |  | $ | 3,993 |  | $ | 12,376 |  | $ | 42,215 |  | $ | 799 |  | $ | (12,781) |  |  | $ | 29 |  | $ | 49,343 |  |
Cumulative effect of ASU 2016-13 adoption (d) |  |  |  |  |  | (671) |  |  |  |  |  | (671) |  |
Balance at January 1, 2020 (a) | 433 |  |  | $ | 2,712 |  | $ | 3,993 |  | $ | 12,376 |  | $ | 41,544 |  | $ | 799 |  | $ | (12,781) |  |  | $ | 29 |  | $ | 48,672 |  |
Net income |  |  |  |  |  | 6,075 |  |  |  |  | 27 |  | 6,102 |  |
Other comprehensive income, net of tax |  |  |  |  |  |  | 2,198 |  |  |  |  | 2,198 |  |
Cash dividends declared - Common |  |  |  |  |  | (1,488) |  |  |  |  |  | (1,488) |  |
Cash dividends declared - Preferred |  |  |  |  |  | (181) |  |  |  |  |  | (181) |  |
Preferred stock discount accretion |  |  |  | 3 |  |  | (3) |  |  |  |  |  |  |
Common stock activity |  |  |  |  | 11 |  |  |  |  |  |  | 11 |  |
Treasury stock activity | (9) |  |  |  |  | 52 |  |  |  | (1,435) |  |  |  | (1,383) |  |
Preferred stock redemption - Series Q (b) |  |  |  | (480) |  |  |  |  |  |  |  | (480) |  |
Other |  |  |  |  | (119) |  |  |  |  |  | (22) |  | (141) |  |
Balance at September 30, 2020 (a) | 424 |  |  | $ | 2,712 |  | $ | 3,516 |  | $ | 12,320 |  | $ | 45,947 |  | $ | 2,997 |  | $ | (14,216) |  |  | $ | 34 |  | $ | 53,310 |  |
Balance at December 31, 2020 (a) | 424 |  |  | $ | 2,713 |  | $ | 3,517 |  | $ | 12,367 |  | $ | 46,848 |  | $ | 2,770 |  | $ | (14,205) |  |  | $ | 31 |  | $ | 54,041 |  |
Net income |  |  |  |  |  | 4,381 |  |  |  |  | 38 |  | 4,419 |  |
Other comprehensive income, net of tax |  |  |  |  |  |  | (1,691) |  |  |  |  | (1,691) |  |
Cash dividends declared - Common |  |  |  |  |  | (1,523) |  |  |  |  |  | (1,523) |  |
Cash dividends declared - Preferred |  |  |  |  |  | (162) |  |  |  |  |  | (162) |  |
Preferred stock discount accretion |  |  |  | 3 |  |  | (3) |  |  |  |  |  |  |
Preferred stock issuance (c) |  |  |  | 1,489 |  |  |  |  |  |  |  | 1,489 |  |
Common stock activity |  |  |  |  | 12 |  |  |  |  |  |  | 12 |  |
Treasury stock activity | (1) |  |  |  |  | 78 |  |  |  | (322) |  |  |  | (244) |  |
Other |  |  |  |  | (13) |  |  |  |  |  | (31) |  | (44) |  |
Balance at September 30, 2021 (a) | 423 |  |  | $ | 2,713 |  | $ | 5,009 |  | $ | 12,444 |  | $ | 49,541 |  | $ | 1,079 |  | $ | (14,527) |  |  | $ | 38 |  | $ | 56,297 |  |

(a)The par value of our preferred stock outstanding was less than $0.5 million at each date and, therefore, is excluded from this presentation.
(b)On September 1, 2020, PNC redeemed all 4,800 shares of its Series Q Preferred Stock, as well as all 19.2 million Depositary Shares representing fractional interests in such shares.
(c)On September 13, 2021, PNC issued 1,500,000 depositary shares each representing 1/100th ownership in a share of 3.400% fixed-rate reset non-cumulative perpetual preferred stock, Series T, with a par value of $1 per share.
(d)Represents the cumulative effect of adopting ASU 2016-13 - Financial Instruments - Credit Losses.
The PNC Financial Services Group, Inc. – Form 10-Q 75

Details of other comprehensive income (loss) are as follows:
Table 66: Other Comprehensive Income (Loss)

| Three months ended September 30 | Nine months ended September 30
| 2021 | 2020 | 2021 | 2020
In millions | Pre-tax | Tax effect | After-tax | Pre-tax | Tax effect | After-tax | Pre-tax | Tax effect | After-tax | Pre-tax | Tax effect | After-tax
Debt securities |  |  |  |  |  |  |  |  |  |  |  |
Net unrealized gains (losses) on securities | $ | (320) |  | $ | 76 |  | $ | (244) |  | $ | 42 |  | $ | (9) |  | $ | 33 |  | $ | (1,446) |  | $ | 341 |  | $ | (1,105) |  | $ | 2,283 |  | $ | (525) |  | $ | 1,758 |
Less: Net realized gains (losses) reclassified to earnings (a) | 3 |  | (1) |  | 2 |  | 32 |  | (7) |  | 25 |  | 25 |  | (6) |  | 19 |  | 255 |  | (59) |  | 196 |
Net change | (323) |  | 77 |  | (246) |  | 10 |  | (2) |  | 8 |  | (1,471) |  | 347 |  | (1,124) |  | 2,028 |  | (466) |  | 1,562 |
Cash flow hedge derivatives |  |  |  |  |  |  |  |  |  |  |  |
Net unrealized gains (losses) on cash flow hedge derivatives | (59) |  | 14 |  | (45) |  | 15 |  | (3) |  | 12 |  | (369) |  | 87 |  | (282) |  | 960 |  | (221) |  | 739 |
Less: Net realized gains (losses) reclassified to earnings (a) | 115 |  | (27) |  | 88 |  | 134 |  | (30) |  | 104 |  | 358 |  | (84) |  | 274 |  | 282 |  | (65) |  | 217 |
Net change | (174) |  | 41 |  | (133) |  | (119) |  | 27 |  | (92) |  | (727) |  | 171 |  | (556) |  | 678 |  | (156) |  | 522 |
Pension and other postretirement benefit plan adjustments |  |  |  |  |  |  |  |  |  |  |  |
Net pension and other postretirement benefit plan activity and other reclassified to earnings (b) | 2 |  |  | 2 |  | 2 |  |  | 2 |  | (11) |  | 3 |  | (8) |  | (3) |  | 1 |  | (2) |
Net change | 2 |  |  | 2 |  | 2 |  |  | 2 |  | (11) |  | 3 |  | (8) |  | (3) |  | 1 |  | (2) |
Other |  |  |  |  |  |  |  |  |  |  |  |
Net unrealized gains (losses) on other transactions | 1 |  | (8) |  | (7) |  |  | 10 |  | 10 |  | 2 |  | (5) |  | (3) |  | 10 |  | (9) |  | 1 |
Net change | 1 |  | (8) |  | (7) |  |  | 10 |  | 10 |  | 2 |  | (5) |  | (3) |  | 10 |  | (9) |  | 1 |
Total other comprehensive income (loss) from continuing operations | (494) |  | 110 |  | (384) |  | (107) |  | 35 |  | (72) |  | (2,207) |  | 516 |  | (1,691) |  | 2,713 |  | (630) |  | 2,083 |
Total other comprehensive income (loss) from discontinued operations |  |  |  |  |  |  |  |  |  | 148 |  | (33) |  | 115 |
Total other comprehensive income (loss) | $ | (494) |  | $ | 110 |  | $ | (384) |  | $ | (107) |  | $ | 35 |  | $ | (72) |  | $ | (2,207) |  | $ | 516 |  | $ | (1,691) |  | $ | 2,861 |  | $ | (663) |  | $ | 2,198 |

(a)Reclassifications for pre-tax debt securities and cash flow hedges are recorded in interest income and noninterest income on the Consolidated Income Statement.
(b)Reclassifications include amortization of actuarial losses (gains) and amortization of prior period services costs (credits) which are recorded in noninterest expense on the Consolidated Income Statement.
76 The PNC Financial Services Group, Inc. – Form 10-Q

Table 67: Accumulated Other Comprehensive Income (Loss) Components

In millions, after-tax | Debt securities |  | Cash flow hedge derivatives |  | Pension and other postretirement benefit plan adjustments |  | Other |  | Accumulated other Comprehensive Income from Continuing Operations |  | Accumulated other Comprehensive Income from Discontinued Operations | Total |
Three months ended |  |  |  |  |  |  |  |  |  |  |  |  |
Balance at June 30, 2020 | $ | 2,621 |  |  | $ | 890 |  |  | $ | (412) |  |  | $ | (30) |  |  | $ | 3,069 |  |  |  | $ | 3,069 |  |
Net activity | 8 |  |  | (92) |  |  | 2 |  |  | 10 |  |  | (72) |  |  |  | (72) |  |
Balance at September 30, 2020 | $ | 2,629 |  |  | $ | 798 |  |  | $ | (410) |  |  | $ | (20) |  |  | $ | 2,997 |  |  |  | $ | 2,997 |  |
Balance at June 30, 2021 | $ | 1,584 |  |  | $ | 236 |  |  | $ | (355) |  |  | $ | (2) |  |  | $ | 1,463 |  |  |  | $ | 1,463 |  |
Net activity | (246) |  |  | (133) |  |  | 2 |  |  | (7) |  |  | (384) |  |  |  | (384) |  |
Balance at September 30, 2021 | $ | 1,338 |  |  | $ | 103 |  |  | $ | (353) |  |  | $ | (9) |  |  | $ | 1,079 |  |  |  | $ | 1,079 |  |
Nine months ended |  |  |  |  |  |  |  |  |  |  |  |  |
Balance at December 31, 2019 | $ | 1,067 |  |  | $ | 276 |  |  | $ | (408) |  |  | $ | (21) |  |  | $ | 914 |  |  | $ | (115) |  | $ | 799 |  |
Net activity | 1,562 |  |  | 522 |  |  | (2) |  |  | 1 |  |  | 2,083 |  |  | 115 |  | 2,198 |  |
Balance at September 30, 2020 | $ | 2,629 |  |  | $ | 798 |  |  | $ | (410) |  |  | $ | (20) |  |  | $ | 2,997 |  |  |  | $ | 2,997 |  |
Balance at December 31, 2020 | $ | 2,462 |  |  | $ | 659 |  |  | $ | (345) |  |  | $ | (6) |  |  | $ | 2,770 |  |  |  | $ | 2,770 |  |
Net activity | (1,124) |  |  | (556) |  |  | (8) |  |  | (3) |  |  | (1,691) |  |  |  | (1,691) |  |
Balance at September 30, 2021 | $ | 1,338 |  |  | $ | 103 |  |  | $ | (353) |  |  | $ | (9) |  |  | $ | 1,079 |  |  |  | $ | 1,079 |  |

The following table provides the dividends per share for PNC's common and preferred stock:
Table 68: Dividends Per Share (a)

| Three months ended September 30 | Nine months ended September 30
| 2021 | 2020 | 2021 | 2020
Common Stock | $ | 1.25 |  | $ | 1.15 |  | $ | 3.55 |  | $ | 3.45 |
Preferred Stock |  |  |  |
Series B | $ | 0.45 |  | $ | 0.45 |  | $ | 1.35 |  | $ | 1.35 |
Series O | $ | 3,375 |  | $ | 3,375 |  | $ | 6,750 |  | $ | 6,750 |
Series P | $ | 1,531 |  | $ | 1,531 |  | $ | 4,594 |  | $ | 4,594 |
Series Q (b) |  | $ | 1,343 |  |  | $ | 4,031 |
Series R |  |  | $ | 2,425 |  | $ | 2,425 |
Series S |  |  | $ | 2,500 |  | $ | 2,500 |

(a)Dividends are payable quarterly other than Series R and Series S preferred stock, which are payable semiannually. On September 13, 2021, PNC issued 1,500,000 depositary shares each representing 1/100th ownership in a share of 3.400% fixed-rate reset non-cumulative perpetual preferred stock, Series T, with a par value of $1 per share. Beginning on December 15, dividends will be paid on the Series T on a quarterly basis (March 15, June 15, September 15 and December 15 of each year).
(b)On September 1, 2020, PNC redeemed all 4,800 shares of its Series Q Preferred Stock, as well as all 19.2 million Depositary Shares representing fractional interest in such shares.
On October 1, 2021, the PNC board of directors declared a quarterly cash dividend on common stock of $1.25 per share payable on November 5, 2021.
The PNC Financial Services Group, Inc. – Form 10-Q 77

N OTE 10 E ARNINGS P ER S HARE
Table 69: Basic and Diluted Earnings Per Common Share

|  | Three months ended September 30 |  | Nine months ended September 30 |
In millions, except per share data |  | 2021 |  | 2020 |  | 2021 |  | 2020 |
Basic |  |  |  |  |  |  |  |  |
Net income from continuing operations |  | $ | 1,490 |  |  | $ | 1,532 |  |  | $ | 4,419 |  |  | $ | 1,547 |  |
Less: |  |  |  |  |  |  |  |  |
Net income attributable to noncontrolling interests |  | 16 |  |  | 13 |  |  | 38 |  |  | 27 |  |
Preferred stock dividends |  | 57 |  |  | 63 |  |  | 162 |  |  | 181 |  |
Preferred stock discount accretion and redemptions |  | 1 |  |  | 1 |  |  | 3 |  |  | 3 |  |
Net income from continuing operations attributable to common shareholders |  | 1,416 |  |  | 1,455 |  |  | 4,216 |  |  | 1,336 |  |
Less: Dividends and undistributed earnings allocated to nonvested restricted shares |  | 8 |  |  | 8 |  |  | 21 |  |  | 7 |  |
Net income from continuing operations attributable to basic common shareholders |  | $ | 1,408 |  |  | $ | 1,447 |  |  | $ | 4,195 |  |  | $ | 1,329 |  |
Net income from discontinued operations attributable to common shareholders |  |  |  |  |  |  |  | $ | 4,555 |  |
Less: Undistributed earnings allocated to nonvested restricted shares |  |  |  |  |  |  |  | 22 |  |
Net income from discontinued operations attributable to basic common shareholders |  |  |  |  |  |  |  | $ | 4,533 |  |
Basic weighted-average common shares outstanding |  | 426 |  |  | 426 |  |  | 426 |  |  | 427 |  |
Basic earnings per common share from continuing operations (a) |  | $ | 3.31 |  |  | $ | 3.40 |  |  | $ | 9.84 |  |  | $ | 3.11 |  |
Basic earnings per common share from discontinued operations (a) |  |  |  |  |  |  |  | $ | 10.61 |  |
Basic earnings per common share (b) |  | $ | 3.31 |  |  | $ | 3.40 |  |  | $ | 9.84 |  |  | $ | 13.73 |  |
Diluted |  |  |  |  |  |  |  |  |
Net income from continuing operations attributable to diluted common shareholders |  | $ | 1,408 |  |  | $ | 1,447 |  |  | $ | 4,195 |  |  | $ | 1,329 |  |
Net income from discontinued operations attributable to basic common shareholders |  |  |  |  |  |  |  | $ | 4,533 |  |
Less: Impact of earnings per share dilution from discontinued operations |  |  |  |  |  |  |  | 2 |  |
Net income from discontinued operations attributable to diluted common shareholders |  |  |  |  |  |  |  | $ | 4,531 |  |
Basic weighted-average common shares outstanding |  | 426 |  |  | 426 |  | 426 |  |  | 427 |
Dilutive potential common shares |  |  |  |  |  | 1 |  |  | 1 |  |
Diluted weighted-average common shares outstanding |  | 426 |  |  | 426 |  |  | 427 |  |  | 428 |  |
Diluted earnings per common share from continuing operations (a) |  | $ | 3.30 |  |  | $ | 3.39 |  |  | $ | 9.83 |  |  | $ | 3.11 |  |
Diluted earnings per common share from discontinued operations (a) |  |  |  |  |  |  |  | $ | 10.59 |  |
Diluted earnings per common share (b) |  | $ | 3.30 |  |  | $ | 3.39 |  |  | $ | 9.83 |  |  | $ | 13.70 |  |

(a)Basic and diluted earnings per share under the two-class method are determined on net income reported on the income statement less earnings allocated to nonvested restricted shares and restricted share units with nonforfeitable dividends and dividend rights (participating securities).
(b)For additional information on our policy for not allocating losses to participating securities, see the Earnings Per Common Share section of Note 1 Accounting Policies included in Item 8 of our 2020 Form 10-K.
N OTE 11 F AIR V ALUE
Fair Value Measurement
We measure certain financial assets and liabilities at fair value. Fair value is defined as the price that would be received to sell an asset or the price that would be paid to transfer a liability on the measurement date, and is determined using an exit price in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants. The fair value hierarchy established by GAAP requires us to maximize the use of observable inputs when measuring fair value. For more information regarding the fair value hierarchy, see Note 15 Fair Value in Item 8 of our 2020 Form 10-K. Additionally, for more information regarding the fair value of assets and liabilities from our BBVA acquisition, see Note 2 Acquisition and Divestiture Activity in this Report.
78 The PNC Financial Services Group, Inc. – Form 10-Q

Assets and Liabilities Measured at Fair Value on a Recurring Basis
For more information on the valuation methodologies used to measure assets and liabilities at fair value on a recurring basis, see Note 15 Fair Value in Item 8 of our 2020 Form 10-K. The following table summarizes our assets and liabilities measured at fair value on a recurring basis, including instruments for which we have elected the fair value option.
Table 70: Fair Value Measurements – Recurring Basis Summary

| September 30, 2021 |  |  | December 31, 2020 |
In millions | Level 1 |  | Level 2 |  | Level 3 |  | Total Fair Value |  |  | Level 1 |  | Level 2 |  | Level 3 |  | Total Fair Value |
Assets |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Residential mortgage loans held for sale |  |  | $ | 1,433 |  |  | $ | 86 |  |  | $ | 1,519 |  |  |  |  |  | $ | 691 |  |  | $ | 163 |  |  | $ | 854 |  |
Commercial mortgage loans held for sale |  |  | 457 |  |  | 51 |  |  | 508 |  |  |  |  |  | 305 |  |  | 57 |  |  | 362 |  |
Securities available for sale |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
U.S. Treasury and government agencies | $ | 36,613 |  |  | 4,356 |  |  |  |  | 40,969 |  |  |  | $ | 16,675 |  |  | 4,036 |  |  |  |  | 20,711 |  |
Residential mortgage-backed |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Agency |  |  | 65,185 |  |  |  |  | 65,185 |  |  |  |  |  | 48,911 |  |  |  |  | 48,911 |  |
Non-agency |  |  | 74 |  |  | 1,168 |  |  | 1,242 |  |  |  |  |  | 136 |  |  | 1,365 |  |  | 1,501 |  |
Commercial mortgage-backed |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Agency |  |  | 2,060 |  |  |  |  | 2,060 |  |  |  |  |  | 2,688 |  |  |  |  | 2,688 |  |
Non-agency |  |  | 3,668 |  |  | 3 |  |  | 3,671 |  |  |  |  |  | 3,678 |  |  | 11 |  | 3,689 |  |
Asset-backed |  |  | 5,895 |  |  | 172 |  |  | 6,067 |  |  |  |  |  | 4,951 |  |  | 199 |  |  | 5,150 |  |
Other |  |  | 4,864 |  |  | 69 |  |  | 4,933 |  |  |  |  |  | 4,636 |  |  | 72 |  |  | 4,708 |  |
Total securities available for sale | 36,613 |  |  | 86,102 |  |  | 1,412 |  |  | 124,127 |  |  |  | 16,675 |  |  | 69,036 |  |  | 1,647 |  |  | 87,358 |  |
Loans |  |  | 673 |  |  | 936 |  |  | 1,609 |  |  |  |  |  | 718 |  |  | 647 |  |  | 1,365 |  |
Equity investments (a) | 1,071 |  |  |  |  | 1,530 |  |  | 2,804 |  |  |  | 1,070 |  |  |  |  | 1,263 |  |  | 2,629 |  |
Residential mortgage servicing rights |  |  |  |  | 1,130 |  |  | 1,130 |  |  |  |  |  |  |  | 673 |  |  | 673 |  |
Commercial mortgage servicing rights |  |  |  |  | 703 |  |  | 703 |  |  |  |  |  |  |  | 569 |  |  | 569 |  |
Trading securities (b) | 570 |  |  | 1,308 |  |  |  |  | 1,878 |  |  |  | 548 |  |  | 1,690 |  |  |  |  | 2,238 |  |
Financial derivatives (b) (c) | 1 |  |  | 6,978 |  |  | 56 |  |  | 7,035 |  |  |  |  |  | 6,415 |  |  | 118 |  |  | 6,533 |  |
Other assets | 395 |  |  | 102 |  |  |  |  | 497 |  |  |  | 373 |  |  | 81 |  |  |  |  | 454 |  |
Total assets (d) | $ | 38,650 |  |  | $ | 97,053 |  |  | $ | 5,904 |  |  | $ | 141,810 |  |  |  | $ | 18,666 |  |  | $ | 78,936 |  |  | $ | 5,137 |  |  | $ | 103,035 |  |
Liabilities |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Other borrowed funds | $ | 832 |  |  | $ | 116 |  |  | $ | 4 |  |  | $ | 952 |  |  |  | $ | 661 |  |  | $ | 44 |  |  | $ | 2 |  |  | $ | 707 |  |
Financial derivatives (c) (e) |  |  | 4,450 |  |  | 331 |  |  | 4,781 |  |  |  |  |  | 2,483 |  |  | 273 |  |  | 2,756 |  |
Other liabilities |  |  |  |  | 167 |  |  | 167 |  |  |  |  |  |  |  | 43 |  |  | 43 |  |
Total liabilities (f) | $ | 832 |  |  | $ | 4,566 |  |  | $ | 502 |  |  | $ | 5,900 |  |  |  | $ | 661 |  |  | $ | 2,527 |  |  | $ | 318 |  |  | $ | 3,506 |  |

(a)Certain investments that are measured at fair value using the net asset value per share (or its equivalent) practical expedient have not been classified in the fair value hierarchy.
(b)Included in Other assets on the Consolidated Balance Sheet.
(c)Amounts at September 30, 2021 and December 31, 2020 are presented gross and are not reduced by the impact of legally enforceable master netting agreements that allow us to net positive and negative positions and cash collateral held or placed with the same counterparty. See Note 12 Financial Derivatives for additional information related to derivative offsetting.
(d)Total assets at fair value as a percentage of total consolidated assets was 26% and 22% as of September 30, 2021 and December 31, 2020, respectively. Level 3 assets as a percentage of total assets at fair value was 4% and 5% at September 30, 2021 and December 31, 2020, respectively. Level 3 assets as a percentage of total consolidated assets was 1% at both September 30, 2021 and December 31, 2020.
(e)Included in Other liabilities on the Consolidated Balance Sheet.
(f)Total liabilities at fair value as a percentage of total consolidated liabilities was 1% at both September 30, 2021 and December 31, 2020. Level 3 liabilities as a percentage of total liabilities at fair value was 9% at both September 30, 2021 and December 31, 2020. Level 3 liabilities as a percentage of total consolidated liabilities was less than 1% at both September 30, 2021 and December 31, 2020.
The PNC Financial Services Group, Inc. – Form 10-Q 79

Reconciliations of assets and liabilities measured at fair value on a recurring basis using Level 3 inputs for the nine months ended September 30, 2021 and 2020 follow:
Table 71: Reconciliation of Level 3 Assets and Liabilities
Three Months Ended September 30, 2021

|  | Total realized / unrealized gains or losses for the period (a) |  |  |  |  |  |  |  |  |  |  | Unrealized gains / losses on assets and liabilities held on Consolidated Balance Sheet at Sept. 30, 2021 (a) (c)
Level 3 Instruments Only In millions | Fair Value June 30, 2021 | Included in Earnings | Included in Other comprehensive income (b) | Purchases | Sales | Issuances | Settlements | Transfers into Level 3 |  | Transfers out of Level 3 |  | Impact from BBVA Acquisition | Fair Value Sept. 30, 2021
Assets |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Residential mortgage loans held for sale | $ | 119 |  | $ | (1) |  |  |  | $ | 5 |  | $ | (29) |  |  | $ | (6) |  | $ | 4 |  |  | $ | (6) |  | (e) |  | $ | 86 |  | $ | (1) |  |
Commercial mortgage loans held for sale | 52 |  | (1) |  |  |  |  |  |  |  |  |  |  |  |  | 51 |  |  |
Other consumer loans held for sale | 239 |  |  |  |  |  | (256) |  |  |  |  |  |  |  | $ | 17 |  |  |  |
Securities available for sale |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Residential mortgage- backed non-agency | 1,237 |  | 10 |  |  | $ | (2) |  |  |  |  | (77) |  |  |  |  |  |  | 1,168 |  |  |
Commercial mortgage- backed non-agency | 11 |  |  |  | (8) |  |  |  |  |  |  |  |  |  |  | 3 |  |  |
Asset-backed | 175 |  | 1 |  |  | 5 |  |  |  |  | (9) |  |  |  |  |  |  | 172 |  |  |
Other | 73 |  |  |  |  | 2 |  | (9) |  |  | 3 |  |  |  |  |  |  | 69 |  |  |
Total securities available for sale | 1,496 |  | 11 |  |  | (5) |  | 2 |  | (9) |  |  | (83) |  |  |  |  |  |  | 1,412 |  |  |
Loans | 979 |  | 12 |  |  |  | 14 |  | (6) |  |  | (58) |  |  |  | (5) |  | (e) |  | 936 |  | 12 |  |
Equity investments | 1,540 |  | 265 |  |  |  | 158 |  | (433) |  |  |  |  |  |  |  |  | 1,530 |  | 95 |  |
Residential mortgage servicing rights | 1,111 |  | 49 |  |  |  | 28 |  |  | $ | 24 |  | (82) |  |  |  |  |  |  | 1,130 |  | 49 |  |
Commercial mortgage servicing rights | 682 |  | 24 |  |  |  | 5 |  |  | 22 |  | (30) |  |  |  |  |  |  | 703 |  | 24 |  |
Financial derivatives | 87 |  | 23 |  |  |  | 1 |  |  |  | (55) |  |  |  |  |  |  | 56 |  | 39 |  |
Total assets | $ | 6,305 |  | $ | 382 |  |  | $ | (5) |  | $ | 213 |  | $ | (733) |  | $ | 46 |  | $ | (314) |  | $ | 4 |  |  | $ | (11) |  |  | $ | 17 |  | $ | 5,904 |  | $ | 218 |  |
Liabilities |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Other borrowed funds | $ | 2 |  |  |  |  |  |  | $ | 3 |  | $ | (1) |  |  |  |  |  |  | $ | 4 |  |  |
Financial derivatives | 200 |  | $ | 165 |  |  |  |  | $ | 3 |  |  | (37) |  |  |  |  |  |  | 331 |  | $ | 171 |  |
Other liabilities | 124 |  | 45 |  |  |  |  |  | 4 |  | (6) |  |  |  |  |  |  | 167 |  | 44 |  |
Total liabilities | $ | 326 |  | $ | 210 |  |  |  |  | $ | 3 |  | $ | 7 |  | $ | (44) |  |  |  |  |  |  | $ | 502 |  | $ | 215 |  |
Net gains (losses) |  | $ | 172 |  | (f) |  |  |  |  |  |  |  |  |  |  |  | $ | 3 |  | (g)

80 The PNC Financial Services Group, Inc. – Form 10-Q

Three Months Ended September 30, 2020

|  | Total realized / unrealized gains or losses for the period (a) |  |  |  |  |  |  |  |  |  | Unrealized gains/losses on assets and liabilities held on Consolidated Balance Sheet at Sept. 30, 2020 (a) (c)
Level 3 Instruments Only In millions | Fair Value June 30, 2020 | Included in Earnings | Included in Other comprehensive income (b) | Purchases | Sales | Issuances | Settlements |  | Transfers into Level 3 | Transfers out of Level 3 |  | Fair Value Sept. 30, 2020
Assets |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Residential mortgage loans held for sale | $ | 88 |  |  |  |  | $ | 15 |  | $ | (10) |  |  | $ | (9) |  |  | $ | 3 |  | $ | (10) |  |  | $ | 77 |  |  |
Commercial mortgage loans held for sale | 60 |  | $ | (1) |  |  |  |  |  |  |  |  |  |  |  | 59 |  |  |
Securities available for sale |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Residential mortgage- backed non-agency | 1,491 |  | 12 |  |  | $ | 18 |  |  |  |  | (83) |  |  |  |  |  | 1,438 |  |  |
Commercial mortgage-backed non-agency | 19 |  |  |  | (8) |  |  |  |  |  |  |  |  |  | 11 |  |  |
Asset-backed | 210 |  | 1 |  |  | 5 |  |  |  |  | (8) |  |  |  |  |  | 208 |  |  |
Other | 72 |  |  |  |  | (1) |  |  |  |  |  |  |  |  | 71 |  |  |
Total securities available for sale | 1,792 |  | 13 |  |  | 15 |  | (1) |  |  |  | (91) |  |  |  |  |  | 1,728 |  |  |
Loans | 607 |  | 7 |  |  |  | 63 |  | (3) |  |  | (27) |  |  |  |  |  | 647 |  | $ | 7 |  |
Equity investments | 1,183 |  | 63 |  |  |  | 60 |  | (47) |  |  |  |  |  |  |  | 1,259 |  | 56 |  |
Residential mortgage servicing rights | 577 |  | 11 |  |  |  | 52 |  |  | $ | 12 |  | (54) |  |  |  |  |  | 598 |  | 11 |  |
Commercial mortgage servicing rights | 490 |  | 23 |  |  |  | 8 |  |  | 20 |  | (26) |  |  |  |  |  | 515 |  | 23 |  |
Financial derivatives | 141 |  | 41 |  |  |  | 3 |  |  |  | (48) |  |  |  |  |  | 137 |  | 52 |  |
Total assets | $ | 4,938 |  | $ | 157 |  |  | $ | 15 |  | $ | 200 |  | $ | (60) |  | $ | 32 |  | $ | (255) |  |  | $ | 3 |  | $ | (10) |  |  | $ | 5,020 |  | $ | 149 |  |
Liabilities |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Other borrowed funds | $ | 2 |  |  |  |  |  |  | $ | 2 |  | $ | (2) |  |  |  |  |  | $ | 2 |  |  |
Financial derivatives | 209 |  | $ | (10) |  |  |  |  | $ | 1 |  |  | (57) |  |  |  |  |  | 143 |  | $ | (7) |  |
Other liabilities | 85 |  | 7 |  |  |  |  |  | 17 |  | (19) |  |  |  |  |  | 90 |  | 6 |  |
Total liabilities | $ | 296 |  | $ | (3) |  |  |  |  | $ | 1 |  | $ | 19 |  | $ | (78) |  |  |  |  |  | $ | 235 |  | $ | (1) |  |
Net gains (losses) |  | $ | 160 |  | (f) |  |  |  |  |  |  |  |  |  |  | $ | 150 |  | (g)

The PNC Financial Services Group, Inc. – Form 10-Q 81

(continued from previous page)
Nine Months Ended September 30, 2021

|  | Total realized / unrealized gains or losses for the period (a) |  |  |  |  |  |  |  |  |  | Unrealized gains / losses on assets and liabilities held on Consolidated Balance Sheet at Sept. 30, 2021 (a) (c)
Level 3 Instruments Only In millions | Fair Value Dec. 31, 2020 | Included in Earnings | Included in Other comprehensive income (b) | Purchases | Sales | Issuances | Settlements | Transfers into Level 3 | Transfers out of Level 3 |  | Impact from BBVA Acquisition | Fair Value Sept. 30, 2021
Assets |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Residential mortgage loans held for sale | $ | 163 |  | $ | (1) |  |  |  | $ | 43 |  | $ | (81) |  |  | $ | (34) |  | $ | 12 |  | $ | (16) |  | (e) |  | $ | 86 |  | $ | (1) |  |
Commercial mortgage loans held for sale | 57 |  | (1) |  |  |  |  | (6) |  |  | 1 |  |  |  |  |  | 51 |  | 1 |  |
Other consumer loans held for sale |  |  |  |  |  | (256) |  |  |  |  |  |  | $ | 256 |  |  |  |
Securities available for sale |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Residential mortgage-backed non-agency | 1,365 |  | 30 |  |  | $ | 14 |  |  |  |  | (241) |  |  |  |  |  | 1,168 |  |  |
Commercial mortgage-backed non-agency | 11 |  |  |  | (8) |  |  |  |  |  |  |  |  |  | 3 |  |  |
Asset-backed | 199 |  | 2 |  |  | 10 |  |  |  |  | (39) |  |  |  |  |  | 172 |  |  |
Other | 72 |  |  |  | 1 |  | 5 |  | (9) |  |  |  |  |  |  |  | 69 |  |  |
Total securities available for sale | 1,647 |  | 32 |  |  | 17 |  | 5 |  | (9) |  |  | (280) |  |  |  |  |  | 1,412 |  |  |
Loans | 647 |  | 32 |  |  |  | 111 |  | (12) |  |  | (121) |  |  | (13) |  | (e) | 292 |  | 936 |  | 32 |  |
Equity investments | 1,263 |  | 489 |  |  |  | 290 |  | (512) |  |  |  |  |  |  |  | 1,530 |  | 294 |  |
Residential mortgage servicing rights | 673 |  | 203 |  |  |  | 400 |  |  | $ | 61 |  | (242) |  |  |  |  | 35 |  | 1,130 |  | 203 |  |
Commercial mortgage servicing rights | 569 |  | 134 |  |  |  | 26 |  |  | 61 |  | (87) |  |  |  |  |  | 703 |  | 134 |  |
Financial derivatives | 118 |  | 69 |  |  |  | 4 |  |  |  | (140) |  |  |  |  | 5 |  | 56 |  | 87 |  |
Total assets | $ | 5,137 |  | $ | 957 |  |  | $ | 17 |  | $ | 879 |  | $ | (876) |  | $ | 122 |  | $ | (903) |  | $ | 12 |  | $ | (29) |  |  | $ | 588 |  | $ | 5,904 |  | $ | 750 |  |
Liabilities |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Other borrowed funds | $ | 2 |  |  |  |  |  |  | $ | 4 |  | $ | (2) |  |  |  |  |  | $ | 4 |  |  |
Financial derivatives | 273 |  | $ | 155 |  |  |  |  | $ | 6 |  |  | (110) |  |  |  |  | $ | 7 |  | 331 |  | $ | 156 |  |
Other liabilities | 43 |  | 108 |  |  |  |  |  | 321 |  | (305) |  |  |  |  |  | 167 |  | 81 |  |
Total liabilities | $ | 318 |  | $ | 263 |  |  |  |  | $ | 6 |  | $ | 325 |  | $ | (417) |  |  |  |  | $ | 7 |  | $ | 502 |  | $ | 237 |  |
Net gains (losses) |  | $ | 694 |  | (f) |  |  |  |  |  |  |  |  |  |  | $ | 513 |  | (g)

82 The PNC Financial Services Group, Inc. – Form 10-Q

Nine Months Ended September 30, 2020

|  | Total realized / unrealized gains or losses for the period (a) |  |  |  |  |  |  |  |  |  | Unrealized gains/losses on assets and liabilities held on Consolidated Balance Sheet at Sept. 30, 2020 (a) (c)
Level 3 Instruments Only In millions | Fair Value Dec. 31, 2019 | Included in Earnings | Included in Other comprehensive income (b) | Purchases | Sales | Issuances | Settlements |  | Transfers into Level 3 | Transfers out of Level 3 |  | Fair Value Sept. 30, 2020
Assets |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Residential mortgage loans held for sale | $ | 2 |  |  |  |  | $ | 22 |  | $ | (12) |  |  | $ | (12) |  |  | $ | 90 |  | $ | (13) |  | (e) | $ | 77 |  |  |
Commercial mortgage loans held for sale | 64 |  | $ | (2) |  |  |  |  |  |  | (3) |  |  |  |  |  | 59 |  | $ | (1) |  |
Securities available for sale |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Residential mortgage- backed non-agency | 1,741 |  | 40 |  |  | $ | (81) |  |  |  |  | (262) |  |  |  |  |  | 1,438 |  |  |
Commercial mortgage- backed non-agency |  |  |  | (8) |  |  |  |  |  |  | 19 |  |  | 11 |  |  |
Asset-backed | 240 |  | 5 |  |  | (8) |  |  |  |  | (29) |  |  |  |  |  | 208 |  |  |
Other | 74 |  |  |  | (3) |  | 3 |  |  |  | (3) |  |  |  |  |  | 71 |  |  |
Total securities available for sale | 2,055 |  | 45 |  |  | (100) |  | 3 |  |  |  | (294) |  |  | 19 |  |  |  | 1,728 |  |  |
Loans | 300 |  | 20 |  |  |  | 134 |  | (34) |  |  | 313 |  | (d) |  | (86) |  | (e) | 647 |  | 20 |  |
Equity investments | 1,276 |  | (68) |  |  |  | 173 |  | (122) |  |  |  |  |  |  |  | 1,259 |  | (69) |  |
Residential mortgage servicing rights | 995 |  | (408) |  |  |  | 113 |  |  | $ | 34 |  | (136) |  |  |  |  |  | 598 |  | (408) |  |
Commercial mortgage servicing rights | 649 |  | (143) |  |  |  | 31 |  |  | 65 |  | (87) |  |  |  |  |  | 515 |  | (144) |  |
Financial derivatives | 54 |  | 192 |  |  |  | 9 |  |  |  | (118) |  |  |  |  |  | 137 |  | 200 |  |
Total assets | $ | 5,395 |  | $ | (364) |  |  | $ | (100) |  | $ | 485 |  | $ | (168) |  | $ | 99 |  | $ | (337) |  |  | $ | 109 |  | $ | (99) |  |  | $ | 5,020 |  | $ | (402) |  |
Liabilities |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Other borrowed funds | $ | 7 |  |  |  |  |  |  | $ | 27 |  | $ | (32) |  |  |  |  |  | $ | 2 |  |  |
Financial derivatives | 200 |  | $ | 26 |  |  |  |  | $ | 3 |  |  | (86) |  |  |  |  |  | 143 |  | $ | 30 |  |
Other liabilities | 137 |  | 13 |  |  |  |  |  | 54 |  | (116) |  |  | $ | 2 |  |  |  | 90 |  | (2) |  |
Total liabilities | $ | 344 |  | $ | 39 |  |  |  |  | $ | 3 |  | $ | 81 |  | $ | (234) |  |  | $ | 2 |  |  |  | $ | 235 |  | $ | 28 |  |
Net gains (losses) |  | $ | (403) |  | (f) |  |  |  |  |  |  |  |  |  |  | $ | (430) |  | (g)

(a)Losses for assets are bracketed while losses for liabilities are not.
(b)The difference in unrealized gains and losses for the period included in Other comprehensive income and changes in unrealized gains and losses for the period included in Other comprehensive income for securities available for sale held at the end of the reporting period were not significant.
(c)The amount of the total gains or losses for the period included in earnings that is attributable to the change in unrealized gains or losses related to those assets and liabilities held at the end of the reporting period.
(d)Upon adoption of ASU 2016-13 - Credit Losses, we discontinued the accounting for purchased impaired loans and elected the one-time fair value option election for some of these loans and certain nonperforming loans.
(e)Residential mortgage loan transfers out of Level 3 are primarily driven by residential mortgage loans transferring to OREO as well as reclassification of mortgage loans held for sale to held for investment.
(f)Net gains (losses) realized and unrealized included in earnings related to Level 3 assets and liabilities included amortization and accretion. The amortization and accretion amounts were included in Interest income on the Consolidated Income Statement and the remaining net gains (losses) realized and unrealized were included in Noninterest income on the Consolidated Income Statement.
(g)Net unrealized gains (losses) related to assets and liabilities held at the end of the reporting period were included in Noninterest income on the Consolidated Income Statement.
An instrument’s categorization within the hierarchy is based on the lowest level of input that is significant to the fair value measurement. Changes from one quarter to the next related to the observability of inputs to a fair value measurement may result in a reclassification (transfer) of assets or liabilities between hierarchy levels.
The PNC Financial Services Group, Inc. – Form 10-Q 83

Quantitative information about the significant unobservable inputs within Level 3 recurring assets and liabilities follows:
Table 72: Fair Value Measurements – Recurring Quantitative Information
September 30, 2021

Level 3 Instruments Only Dollars in millions | Fair Value | Valuation Techniques | Unobservable Inputs | Range (Weighted-Average) (a)
Commercial mortgage loans held for sale | $ | 51 |  | Discounted cash flow | Spread over the benchmark curve (b) | 610bps - 10,580bps (2,442bps)
Residential mortgage-backed non-agency securities | 1,168 |  | Priced by a third-party vendor using a discounted cash flow pricing model | Constant prepayment rate | 1.0% - 30.7% (11.2%)
Constant default rate | 0.0% - 16.9% (4.6%)
Loss severity | 20.0% - 95.7% (47.7%)
Spread over the benchmark curve (b) | 160bps weighted-average
Asset-backed securities | 172 |  | Priced by a third-party vendor using a discounted cash flow pricing model | Constant prepayment rate | 1.0% - 40.0% (10.5%)
Constant default rate | 1.4% - 20.0% (3.3%)
Loss severity | 8.0% - 100.0% (52.1%)
Spread over the benchmark curve (b) | 198bps weighted-average
Loans - Residential real estate | 640 |  | Consensus pricing (c) | Cumulative default rate | 3.6% - 100.0% (77.2%)
Loss severity | 0.0% - 100.0% (8.9%)
Discount rate | 4.8% - 6.8% (5.1%)
| 116 |  | Discounted cash flow | Loss severity | 8.0% weighted-average
Discount rate | 3.2% weighted-average
Loans - Home equity | 18 |  | Consensus pricing (c) | Cumulative default rate | 3.6% -100.0% (83.9%)
Loss severity | 0.0% - 98.4% (29.6%)
Discount rate | 4.8% - 6.8% (6.2%)
| 162 |  | Consensus pricing (c) | Credit and liquidity discount | 0.0% - 100.0% (23.1%)
Equity investments | 1,530 |  | Multiple of adjusted earnings | Multiple of earnings | 5.0x - 14.8x (9.0x)
Residential mortgage servicing rights | 1,130 |  | Discounted cash flow | Constant prepayment rate | 0.0% - 40.0% (11.5%)
Spread over the benchmark curve (b) | 380bps - 2,271bps (909bps)
Commercial mortgage servicing rights | 703 |  | Discounted cash flow | Constant prepayment rate | 4.9% - 13.9% (5.5%)
Discount rate | 5.3% - 7.8% (7.6%)
Financial derivatives - Swaps related to sales of certain Visa Class B common shares | (314) |  | Discounted cash flow | Estimated conversion factor of Visa Class B shares into Class A shares | 162.3% weighted-average
Estimated annual growth rate of Visa Class A share price | 16.0%
Estimated length of litigation resolution date | Q2 2023
Insignificant Level 3 assets, net of liabilities (d) | 26 |  |  |  |
Total Level 3 assets, net of liabilities (e) | $ | 5,402 |  |  |  |

84 The PNC Financial Services Group, Inc. – Form 10-Q

(continued from previous page)
December 31, 2020

Level 3 Instruments Only Dollars in millions | Fair Value | Valuation Techniques | Unobservable Inputs | Range (Weighted-Average) (a)
Commercial mortgage loans held for sale | $ | 57 |  | Discounted cash flow | Spread over the benchmark curve (b) | 630bps - 5,275bps (3,406bps)
Residential mortgage-backed non-agency securities | 1,365 |  | Priced by a third-party vendor using a discounted cash flow pricing model | Constant prepayment rate | 1.0% - 37.6% (8.6%)
Constant default rate | 0.0% - 12.2% (4.7%)
Loss severity | 25.0% - 95.7% (48.8%)
Spread over the benchmark curve (b) | 242bps weighted-average
Asset-backed securities | 199 |  | Priced by a third-party vendor using a discounted cash flow pricing model | Constant prepayment rate | 1.0% -22.0% (7.4%)
Constant default rate | 1.0% - 6.0% (3.3%)
Loss severity | 30.0% - 100.0% (58.1%)
Spread over the benchmark curve (b) | 291bps weighted-average
Loans - Residential real estate | 434 |  | Consensus pricing (c) | Cumulative default rate | 3.6% - 100.0% (82.1%)
Loss severity | 0.0% - 100.0% (11.2%)
Discount rate | 4.8% - 6.8% (5.1%)
| 132 |  | Discounted cash flow | Loss severity | 8.0% weighted-average
Discount rate | 3.2% weighted-average
Loans - Home equity | 21 |  | Consensus pricing (c) | Cumulative default rate | 3.6% - 100.0% (88.5%)
Loss severity | 0.0% - 98.4% (33.3%)
Discount rate | 4.8% - 6.8% (6.3%)
| 60 |  | Consensus pricing (c) | Credit and Liquidity discount | 17.5% - 97.0% (57.7%)
Equity investments | 1,263 |  | Multiple of adjusted earnings | Multiple of earnings | 5.0x - 15.9x (8.7x)
Residential mortgage servicing rights | 673 |  | Discounted cash flow | Constant prepayment rate | 0.0% - 77.5% (21.1%)
Spread over the benchmark curve (b) | 325bps - 2,783bps (922bps)
Commercial mortgage servicing rights | 569 |  | Discounted cash flow | Constant prepayment rate | 4.0% - 16.1% (4.9%)
Discount rate | 4.7% - 7.8% (7.3%)
Financial derivatives - Swaps related to sales of certain Visa Class B common shares | (252) |  | Discounted cash flow | Estimated conversion factor of Visa Class B shares into Class A shares | 162.3% weighted-average
Estimated annual growth rate of Visa Class A share price | 16.0%
Estimated length of litigation resolution date | Q2 2022
Insignificant Level 3 assets, net of liabilities (d) | 298 |  |  |  |
Total Level 3 assets, net of liabilities (e) | $ | 4,819 |  |  |  |

(a)Unobservable inputs were weighted by the relative fair value of the instruments.
(b)The assumed yield spread over the benchmark curve for each instrument is generally intended to incorporate non-interest rate risks, such as credit and liquidity risks.
(c)Consensus pricing refers to fair value estimates that are generally internally developed using information such as dealer quotes or other third-party provided valuations or comparable asset prices.
(d)Represents the aggregate amount of Level 3 assets and liabilities measured at fair value on a recurring basis that are individually and in the aggregate insignificant. The amount includes certain financial derivative assets and liabilities, trading securities, other securities, residential mortgage loans held for sale, other assets, other borrowed funds and other liabilities.
(e)Consisted of total Level 3 assets of $5.9 billion and total Level 3 liabilities of $0.5 billion as of September 30, 2021 and $5.1 billion and $0.3 billion as of December 31, 2020, respectively.
Financial Assets Accounted for at Fair Value on a Nonrecurring Basis
We may be required to measure certain financial assets at fair value on a nonrecurring basis. These adjustments to fair value usually result from the application of lower of amortized cost or fair value accounting or write-downs of individual assets due to impairment and are included in Table 73. For more information regarding the valuation methodologies of our financial assets measured at fair value on a nonrecurring basis, see Note 15 Fair Value in Item 8 of our 2020 Form 10-K.
The PNC Financial Services Group, Inc. – Form 10-Q 85

Assets measured at fair value on a nonrecurring basis follow:
Table 73: Fair Value Measurements – Nonrecurring (a) (b) (c)

| Fair Value |  | Gains (Losses) Three months ended |  | Gains (Losses) Nine months ended |
In millions | September 30 2021 |  | December 31 2020 |  | September 30 2021 |  | September 30 2020 |  | September 30 2021 |  | September 30 2020 |
Assets |  |  |  |  |  |  |  |  |  |  |  |
Nonaccrual loans | $ | 209 |  |  | $ | 332 |  |  | $ | (3) |  |  | $ | (38) |  |  | $ | (3) |  |  | $ | (73) |  |
Loans held for sale | 39 |  |  |  |  | (1) |  |  |  |  | (18) |  |  |  |
OREO and foreclosed assets | 5 |  |  | 18 |  |  |  |  | (1) |  |  |  |  | (2) |  |
Long-lived assets | 12 |  |  | 20 |  |  | (6) |  |  | (4) |  |  | (17) |  |  | (7) |  |
Total assets | $ | 265 |  |  | $ | 370 |  |  | $ | (10) |  |  | $ | (43) |  |  | $ | (38) |  |  | $ | (82) |  |

(a)All Level 3 as of September 30, 2021 and December 31, 2020, except for $39 million included in Loans held for sale which was categorized as Level 2 as of September 30, 2021.
(b)Valuation techniques applied were fair value of property or collateral.
(c)Unobservable inputs used were appraised value/sales price, broker opinions or projected income/required improvement costs. Additional quantitative information was not meaningful for the periods presented.
Financial Instruments Accounted for under Fair Value Option
We elect the fair value option to account for certain financial instruments. For more information on these financial instruments for which the fair value option election has been made, see Note 15 Fair Value in Item 8 of our 2020 Form 10-K.
Fair values and aggregate unpaid principal balances of certain items for which we elected the fair value option follow:
Table 74: Fair Value Option – Fair Value and Principal Balances

| September 30, 2021 |  | December 31, 2020 |
In millions | Fair Value |  | Aggregate Unpaid Principal Balance |  | Difference |  | Fair Value |  | Aggregate Unpaid Principal Balance |  | Difference |
Assets |  |  |  |  |  |  |  |  |  |  |  |
Residential mortgage loans held for sale |  |  |  |  |  |  |  |  |  |  |  |
Accruing loans less than 90 days past due | $ | 1,465 |  |  | $ | 1,422 |  |  | $ | 43 |  |  | $ | 831 |  |  | $ | 793 |  |  | $ | 38 |  |
Accruing loans 90 days or more past due | 4 |  |  | 4 |  |  |  |  | 4 |  |  | 4 |  |  |  |
Nonaccrual loans | 50 |  |  | 59 |  |  | (9) |  |  | 20 |  |  | 24 |  |  | (4) |  |
Total | $ | 1,519 |  |  | $ | 1,485 |  |  | $ | 34 |  |  | $ | 855 |  |  | $ | 821 |  |  | $ | 34 |  |
Commercial mortgage loans held for sale (a) |  |  |  |  |  |  |  |  |  |  |  |
Accruing loans less than 90 days past due | $ | 508 |  |  | $ | 520 |  |  | $ | (12) |  |  | $ | 357 |  |  | $ | 370 |  |  | $ | (13) |  |
Nonaccrual loans |  |  |  |  |  |  | 5 |  |  | 6 |  |  | (1) |  |
Total | $ | 508 |  |  | $ | 520 |  |  | $ | (12) |  |  | $ | 362 |  |  | $ | 376 |  |  | $ | (14) |  |
Loans |  |  |  |  |  |  |  |  |  |  |  |
Accruing loans less than 90 days past due | $ | 652 |  |  | $ | 669 |  |  | $ | (17) |  |  | $ | 519 |  |  | $ | 530 |  |  | $ | (11) |  |
Accruing loans 90 days or more past due | 260 |  |  | 278 |  |  | (18) |  |  | 283 |  |  | 295 |  |  | (12) |  |
Nonaccrual loans | 697 |  |  | 971 |  |  | (274) |  |  | 563 |  |  | 820 |  |  | (257) |  |
Total | $ | 1,609 |  |  | $ | 1,918 |  |  | $ | (309) |  |  | $ | 1,365 |  |  | $ | 1,645 |  |  | $ | (280) |  |
Other assets | $ | 96 |  |  | $ | 93 |  |  | $ | 3 |  |  | $ | 81 |  |  | $ | 69 |  |  | $ | 12 |  |
Liabilities |  |  |  |  |  |  |  |  |  |  |  |
Other borrowed funds | $ | 31 |  |  | $ | 31 |  |  |  |  | $ | 32 |  |  | $ | 33 |  |  | $ | (1) |  |

(a)There were no accruing loans 90 days or more past due within this category at September 30, 2021 or December 31, 2020.
86 The PNC Financial Services Group, Inc. – Form 10-Q

The changes in fair value for items for which we elected the fair value option are as follows:
Table 75: Fair Value Option – Changes in Fair Value (a)

| Gains (Losses) |  | Gains (Losses) |
| Three months ended |  | Nine months ended |
| September 30 |  | September 30 |  | September 30 |  | September 30 |
In millions | 2021 |  | 2020 |  | 2021 |  | 2020 |
Assets |  |  |  |  |  |  |  |
Residential mortgage loans held for sale | $ | 47 |  |  | $ | 53 |  |  | $ | 120 |  |  | $ | 151 |  |
Commercial mortgage loans held for sale | $ | 31 |  |  | $ | 46 |  |  | $ | 77 |  |  | $ | 106 |  |
Loans | $ | 21 |  |  | $ | 5 |  |  | $ | 52 |  |  | $ | 31 |  |
Other assets | $ | 3 |  |  | $ | 3 |  |  | $ | 25 |  |  | $ | (24) |  |

(a)The impact on earnings of offsetting hedged items or hedging instruments is not reflected in these amounts.
Additional Fair Value Information Related to Financial Instruments Not Recorded at Fair Value
The following table presents the carrying amounts and estimated fair values, as well as the level within the fair value hierarchy, of all other financial instruments that are not recorded on our Consolidated Balance Sheet at fair value as of September 30, 2021 and December 31, 2020. For more information regarding the methods and assumptions used to estimate the fair values of financial instruments included in Table 76, see Note 15 Fair Value in Item 8 of our 2020 Form 10-K.
Table 76: Additional Fair Value Information Related to Other Financial Instruments

| Carrying |  | Fair Value |
In millions | Amount |  | Total |  | Level 1 |  | Level 2 |  | Level 3 |
September 30, 2021 |  |  |  |  |  |  |  |  |  |
Assets |  |  |  |  |  |  |  |  |  |
Cash and due from banks | $ | 8,843 |  |  | $ | 8,843 |  |  | $ | 8,843 |  |  |  |  |  |
Interest-earning deposits with banks | 75,478 |  |  | 75,478 |  |  |  |  | $ | 75,478 |  |  |  |
Securities held to maturity | 1,482 |  |  | 1,583 |  |  | 890 |  |  | 483 |  |  | $ | 210 |  |
Net loans (excludes leases) | 277,010 |  |  | 282,407 |  |  |  |  |  |  | 282,407 |  |
Other assets | 4,265 |  |  | 4,265 |  |  |  |  | 4,262 |  |  | 3 |  |
Total assets | $ | 367,078 |  |  | $ | 372,576 |  |  | $ | 9,733 |  |  | $ | 80,223 |  |  | $ | 282,620 |  |
Liabilities |  |  |  |  |  |  |  |  |  |
Time deposits | $ | 18,911 |  |  | $ | 18,779 |  |  |  |  | $ | 18,779 |  |  |  |
Borrowed funds | 32,520 |  |  | 33,203 |  |  |  |  | 31,528 |  |  | $ | 1,675 |  |
Unfunded lending related commitments | 646 |  |  | 646 |  |  |  |  |  |  | 646 |  |
Other liabilities | 467 |  |  | 467 |  |  |  |  | 467 |  |  |  |
Total liabilities | $ | 52,544 |  |  | $ | 53,095 |  |  |  |  | $ | 50,774 |  |  | $ | 2,321 |  |
December 31, 2020 |  |  |  |  |  |  |  |  |  |
Assets |  |  |  |  |  |  |  |  |  |
Cash and due from banks | $ | 7,017 |  |  | $ | 7,017 |  |  | $ | 7,017 |  |  |  |  |  |
Interest-earning deposits with banks | 85,173 |  |  | 85,173 |  |  |  |  | $ | 85,173 |  |  |  |
Securities held to maturity | 1,445 |  |  | 1,604 |  |  | 920 |  |  | 489 |  |  | $ | 195 |  |
Net loans (excludes leases) | 228,788 |  |  | 233,688 |  |  |  |  |  |  | 233,688 |  |
Other assets | 3,601 |  |  | 3,600 |  |  |  |  | 3,559 |  |  | 41 |  |
Total assets | $ | 326,024 |  |  | $ | 331,082 |  |  | $ | 7,937 |  |  | $ | 89,221 |  |  | $ | 233,924 |  |
Liabilities |  |  |  |  |  |  |  |  |  |
Time deposits | $ | 19,692 |  |  | $ | 19,662 |  |  |  |  | $ | 19,662 |  |  |  |
Borrowed funds | 36,488 |  |  | 37,192 |  |  |  |  | 35,571 |  |  | $ | 1,621 |  |
Unfunded lending related commitments | 584 |  |  | 584 |  |  |  |  |  |  | 584 |  |
Other liabilities | 413 |  |  | 413 |  |  |  |  | 413 |  |  |  |
Total liabilities | $ | 57,177 |  |  | $ | 57,851 |  |  |  |  | $ | 55,646 |  |  | $ | 2,205 |  |

The aggregate fair values in Table 76 represent only a portion of the total market value of our assets and liabilities as, in accordance with the guidance related to fair values about financial instruments, we exclude the following:
•financial instruments recorded at fair value on a recurring basis (as they are disclosed in Table 70),
•investments accounted for under the equity method,
The PNC Financial Services Group, Inc. – Form 10-Q 87

•equity securities without a readily determinable fair value that apply for the alternative measurement approach to fair value under ASU 2016-01,
•real and personal property,
•lease financing,
•loan customer relationships,
•deposit customer intangibles,
•mortgage servicing rights (MSRs),
•retail branch networks,
•fee-based businesses, such as asset management and brokerage,
•trademarks and brand names,
•trade receivables and payables due in one year or less,
•deposit liabilities with no defined or contractual maturities under ASU 2016-01, and
•insurance contracts.
N OTE 12 F INANCIAL D ERIVATIVES
We use a variety of financial derivatives to both mitigate exposure to market (primarily interest rate) and credit risks inherent in our business activities, as well as to facilitate customer risk management activities. We manage these risks as part of our overall asset and liability management process and through our credit policies and procedures. Derivatives represent contracts between parties that usually require little or no initial net investment and result in one party delivering cash or another type of asset to the other party based on a notional amount and an underlying as specified in the contract.
Derivative transactions are often measured in terms of notional amount, but this amount is generally not exchanged and it is not recorded on the balance sheet. The notional amount is the basis to which the underlying is applied to determine required payments under the derivative contract. The underlying is a referenced interest rate, security price, credit spread or other index. Residential and commercial real estate loan commitments associated with loans to be sold also qualify as derivative instruments.
For more information regarding derivatives see Note 1 Accounting Policies and Note 16 Financial Derivatives in the Notes to Consolidated Financial Statements included in Item 8 of our 2020 Form 10-K.
88 The PNC Financial Services Group, Inc. – Form 10-Q

The following table presents the notional and gross fair value amounts of all derivative assets and liabilities held by us:
Table 77: Total Gross Derivatives (a)

| September 30, 2021 | December 31, 2020
In millions | Notional / Contract Amount | Asset Fair Value (b) | Liability Fair Value (c) | Notional / Contract Amount | Asset Fair Value (b) | Liability Fair Value (c)
Derivatives used for hedging |  |  |  |  |  |
Interest rate contracts (d): |  |  |  |  |  |
Fair value hedges | $ | 24,837 |  |  |  | $ | 24,153 |  |  |
Cash flow hedges | 42,018 |  | $ | 12 |  | $ | 38 |  | 22,875 |  | $ | 14 |  |
Foreign exchange contracts: |  |  |  |  |  |
Net investment hedges | 1,148 |  | 1 |  | 3 |  | 1,075 |  |  | $ | 22 |
Total derivatives designated for hedging | $ | 68,003 |  | $ | 13 |  | $ | 41 |  | $ | 48,103 |  | $ | 14 |  | $ | 22 |
Derivatives not used for hedging |  |  |  |  |  |
Derivatives used for mortgage banking activities (e): |  |  |  |  |  |
Interest rate contracts: |  |  |  |  |  |
Swaps | $ | 33,994 |  |  |  | $ | 50,511 |  |  |
Futures (f) | 3,666 |  |  |  | 2,841 |  |  |
Mortgage-backed commitments | 13,702 |  | $ | 98 |  | $ | 54 |  | 11,288 |  | $ | 147 |  | $ | 77 |
Other | 13,732 |  | 38 |  | 11 |  | 1,831 |  | 11 |  | 2 |
Total interest rate contracts | 65,094 |  | 136 |  | 65 |  | 66,471 |  | 158 |  | 79 |
Derivatives used for customer-related activities: |  |  |  |  |  |
Interest rate contracts: |  |  |  |  |  |
Swaps | 304,724 |  | 3,961 |  | 1,508 |  | 280,125 |  | 5,475 |  | 1,601 |
Futures (f) | 1,006 |  |  |  | 1,235 |  |  |
Mortgage-backed commitments | 4,692 |  | 18 |  | 16 |  | 4,178 |  | 11 |  | 14 |
Other | 25,333 |  | 143 |  | 88 |  | 20,125 |  | 193 |  | 88 |
Total interest rate contracts | 335,755 |  | 4,122 |  | 1,612 |  | 305,663 |  | 5,679 |  | 1,703 |
Commodity contracts: |  |  |  |  |  |
Swaps | 9,249 |  | 2,099 |  | 2,114 |  | 6,149 |  | 350 |  | 323 |
Other | 3,236 |  | 422 |  | 422 |  | 2,770 |  | 61 |  | 61 |
Total commodity contracts | 12,485 |  | 2,521 |  | 2,536 |  | 8,919 |  | 411 |  | 384 |
Foreign exchange contracts and other | 27,995 |  | 192 |  | 182 |  | 26,620 |  | 267 |  | 243 |
Total derivatives for customer-related activities | 376,235 |  | 6,835 |  | 4,330 |  | 341,202 |  | 6,357 |  | 2,330 |
Derivatives used for other risk management activities: |  |  |  |  |  |
Foreign exchange contracts and other | 12,782 |  | 51 |  | 345 |  | 10,931 |  | 4 |  | 325 |
Total derivatives not designated for hedging | $ | 454,111 |  | $ | 7,022 |  | $ | 4,740 |  | $ | 418,604 |  | $ | 6,519 |  | $ | 2,734 |
Total gross derivatives | $ | 522,114 |  | $ | 7,035 |  | $ | 4,781 |  | $ | 466,707 |  | $ | 6,533 |  | $ | 2,756 |
Less: Impact of legally enforceable master netting agreements |  | 1,027 |  | 1,027 |  |  | 720 |  | 720 |
Less: Cash collateral received/paid |  | 757 |  | 2,403 |  |  | 1,434 |  | 1,452 |
Total derivatives |  | $ | 5,251 |  | $ | 1,351 |  |  | $ | 4,379 |  | $ | 584 |

(a)Centrally cleared derivatives are settled in cash daily and result in no derivative asset or derivative liability being recognized on our Consolidated Balance Sheet.
(b)Included in Other assets on our Consolidated Balance Sheet.
(c)Included in Other liabilities on our Consolidated Balance Sheet.
(d)Represents primarily swaps.
(e)Includes both residential and commercial mortgage banking activities.
(f)Futures contracts are settled in cash daily and result in no derivative asset or derivative liability being recognized on our Consolidated Balance Sheet.
All derivatives are carried on our Consolidated Balance Sheet at fair value. Derivative balances are presented on the Consolidated Balance Sheet on a net basis taking into consideration the effects of legally enforceable master netting agreements and, when appropriate, any related cash collateral exchanged with counterparties. Further discussion regarding the offsetting rights associated with these legally enforceable master netting agreements is included in the Offsetting, Counterparty Credit Risk and Contingent Features section of this Note 12. Any nonperformance risk, including credit risk, is included in the determination of the estimated net fair value of the derivatives.
The PNC Financial Services Group, Inc. – Form 10-Q 89

Derivatives Designated As Hedging Instruments
Certain derivatives used to manage interest rate and foreign exchange risk as part of our asset and liability risk management activities are designated as accounting hedges. Derivatives hedging the risks associated with changes in the fair value of assets or liabilities are considered fair value hedges, derivatives hedging the variability of expected future cash flows are considered cash flow hedges and derivatives hedging a net investment in a foreign subsidiary are considered net investment hedges. Designating derivatives as accounting hedges allows for gains and losses on those derivatives to be recognized in the same period and in the same income statement line item as the earnings impact of the hedged items.
Fair Value Hedges
We enter into receive-fixed, pay-variable interest rate swaps to hedge changes in the fair value of outstanding fixed-rate debt caused by fluctuations in market interest rates. We also enter into pay-fixed, receive-variable interest rate swaps and zero-coupon swaps to hedge changes in the fair value of fixed rate and zero-coupon investment securities caused by fluctuations in market interest rates. Gains and losses on the interest rate swaps designated in these hedge relationships, along with the offsetting gains and losses on the hedged items attributable to the hedged risk, are recognized in current earnings within the same income statement line item.
Cash Flow Hedges
We enter into receive-fixed, pay-variable interest rate swaps and interest rate caps and floors to modify the interest rate characteristics of designated commercial loans from variable to fixed in order to reduce the impact of changes in future cash flows due to market interest rate changes. We also periodically enter into forward purchase and sale contracts to hedge the variability of the consideration that will be paid or received related to the purchase or sale of investment securities. The forecasted purchase or sale is consummated upon gross settlement of the forward contract itself. For these cash flow hedges, gains and losses on the hedging instruments are recorded in AOCI and are then reclassified into earnings in the same period the hedged cash flows affect earnings and within the same income statement line as the hedged cash flows.
In the 12 months that follow September 30, 2021, we expect to reclassify net derivative gains of $312 million pretax, or $240 million after-tax, from AOCI to interest income for these cash flow hedge strategies. This reclassified amount could differ from amounts actually recognized due to changes in interest rates, hedge de-designations, and the addition of other hedges subsequent to September 30, 2021. As of September 30, 2021, the maximum length of time over which forecasted transactions are hedged is ten years.
90 The PNC Financial Services Group, Inc. – Form 10-Q

Further detail regarding gains (losses) related to our fair value and cash flow hedge derivatives is presented in the following table:
Table 78: Gains (Losses) Recognized on Fair Value and Cash Flow Hedges in the Consolidated Income Statement (a) (b)

| Location and Amount of Gains (Losses) Recognized in Income
| Interest Income | Interest Expense | Noninterest Income
In millions | Loans | Investment Securities | Borrowed Funds | Other
For the three months ended September 30, 2021 |  |  |  |
Total amounts on the Consolidated Income Statement | $ | 2,437 |  | $ | 460 |  | $ | 90 |  | $ | 449 |
Gains (losses) on fair value hedges recognized on: |  |  |  |
Hedged items (c) |  | $ | 2 |  | $ | 155 |  |
Derivatives |  |  | $ | (169) |  |
Amounts related to interest settlements on derivatives |  | $ | (1) |  | $ | 129 |  |
Gains (losses) on cash flow hedges (d): |  |  |  |
Amount of derivative gains (losses) reclassified from AOCI | $ | 91 |  | $ | 11 |  |  | $ | 13 |
For the three months ended September 30, 2020 |  |  |  |
Total amounts on the Consolidated Income Statement | $ | 2,116 |  | $ | 490 |  | $ | 118 |  | $ | 457 |
Gains (losses) on fair value hedges recognized on: |  |  |  |
Hedged items (c) |  | $ | (13) |  | $ | 141 |  |
Derivatives |  | $ | 14 |  | $ | (166) |  |
Amounts related to interest settlements on derivatives |  | $ | (3) |  | $ | 149 |  |
Gains (losses) on cash flow hedges (d): |  |  |  |
Amount of derivative gains (losses) reclassified from AOCI | $ | 118 |  | $ | 16 |  |  |
For the nine months ended September 30, 2021 |  |  |  |
Total amounts on the Consolidated Income Statement | $ | 6,593 |  | $ | 1,350 |  | $ | 275 |  | $ | 1,400 |
Gains (losses) on fair value hedges recognized on: |  |  |  |
Hedged items (c) |  | $ | (3) |  | $ | 695 |  |
Derivatives |  | $ | 7 |  | $ | (740) |  |
Amounts related to interest settlements on derivatives |  | $ | (3) |  | $ | 394 |  |
Gains (losses) on cash flow hedges (d): |  |  |  |
Amount of derivative gains (losses) reclassified from AOCI | $ | 282 |  | $ | 49 |  |  | $ | 27 |
For the nine months ended September 30, 2020 |  |  |  |
Total amounts on the Consolidated Income Statement | $ | 6,853 |  | $ | 1,599 |  | $ | 619 |  | $ | 1,071 |
Gains (losses) on fair value hedges recognized on: |  |  |  |
Hedged items (c) |  | $ | 224 |  | $ | (1,300) |  |
Derivatives |  | $ | (219) |  | $ | 1,220 |  |
Amounts related to interest settlements on derivatives |  | $ | (7) |  | $ | 341 |  |
Gains (losses) on cash flow hedges (d): |  |  |  |
Amount of derivative gains (losses) reclassified from AOCI | $ | 262 |  | $ | 19 |  |  | $ | 1 |

(a)For all periods presented, there were no components of derivative gains or losses excluded from the assessment of hedge effectiveness for any of the fair value or cash flow hedge strategies.
(b)All cash flow and fair value hedge derivatives were interest rate contracts for the periods presented.
(c)Includes an insignificant amount of fair value hedge adjustments related to discontinued hedge relationships.
(d)For all periods presented, there were no gains or losses from cash flow hedge derivatives reclassified to income because it became probable that the original forecasted transaction would not occur.
Detail regarding the impact of fair value hedge accounting on the carrying value of the hedged items is presented in the following table:
Table 79: Hedged Items - Fair Value Hedges

| September 30, 2021 |  | December 31, 2020
In millions | Carrying Value of the Hedged Items |  | Cumulative Fair Value Hedge Adjustment included in the Carrying Value of Hedged Items (a) |  | Carrying Value of the Hedged Items |  | Cumulative Fair Value Hedge Adjustment included in the Carrying Value of Hedged Items (a) |
Investment securities - available for sale (b) | $ | 2,905 |  |  | $ | 25 |  |  | $ | 2,785 |  |  | $ | 30 |  |
Borrowed funds | $ | 25,924 |  |  | $ | 906 |  |  | $ | 25,797 |  |  | $ | 1,611 |  |

(a)Includes $(0.1) billion of fair value hedge adjustments primarily related to discontinued borrowed funds hedge relationships at both September 30, 2021 and December 31, 2020, respectively.
(b)Carrying value shown represents amortized cost.
The PNC Financial Services Group, Inc. – Form 10-Q 91

Net Investment Hedges
We enter into foreign currency forward contracts to hedge non-U.S. dollar net investments in foreign subsidiaries against adverse changes in foreign exchange rates. We assess whether the hedging relationship is highly effective in achieving offsetting changes in the value of the hedge and hedged item by qualitatively verifying that the critical terms of the hedge and hedged item match at the inception of the hedging relationship and on an ongoing basis. Net investment hedge derivatives are classified as foreign exchange contracts. There were no components of derivative gains or losses excluded from the assessment of the hedge effectiveness for all periods presented. Net gains (losses) on net investment hedge derivatives recognized in OCI were $28 million and $20 million for the three and nine months ended September 30, 2021, compared with $(42) million and $38 million for the same periods in 2020, respectively.
Derivatives Not Designated As Hedging Instruments
For additional information on derivatives not designated as hedging instruments under GAAP, see Note 16 Financial Derivatives in the Notes to Consolidated Financial Statements included in Item 8 of our 2020 Form 10-K.
Further detail regarding the gains (losses) on derivatives not designated in hedging relationships is presented in the following table:
Table 80: Gains (Losses) on Derivatives Not Designated for Hedging

|  |  | Three months ended September 30 | Nine months ended September 30 |
In millions |  |  |  | 2021 | 2020 | 2021 | 2020 |
Derivatives used for mortgage banking activities: |  |  |  |  |  |  |  |
Interest rate contracts (a) |  |  |  | $ | 6 |  | $ | 20 |  | $ | (100) |  | $ | 799 |  |
Derivatives used for customer-related activities: |  |  |  |  |  |  |  |
Interest rate contracts |  |  |  | (4) |  | 59 |  | 93 |  | 99 |  |
Foreign exchange contracts and other |  |  |  | 23 |  | 43 |  | 88 |  | 83 |  |
Gains (losses) from customer-related activities (b) |  |  |  | 19 |  | 102 |  | 181 |  | 182 |  |
Derivatives used for other risk management activities: |  |  |  |  |  |  |  |
Foreign exchange contracts and other (b) |  |  |  | (72) |  | (106) |  | (53) |  | (1) |  |
Total gains (losses) from derivatives not designated as hedging instruments |  |  |  | $ | (47) |  | $ | 16 |  | $ | 28 |  | $ | 980 |  |

(a)Included in Residential mortgage, Corporate services and Other noninterest income on our Consolidated Income Statement.
(b)Included in Other noninterest income on our Consolidated Income Statement.
Offsetting, Counterparty Credit Risk and Contingent Features
We generally utilize a net presentation on the Consolidated Balance Sheet for those derivative financial instruments entered into with counterparties under legally enforceable master netting agreements. The master netting agreements reduce credit risk by permitting the closeout netting of all outstanding derivative instruments under the master netting agreement with the same counterparty upon the occurrence of an event of default. The master netting agreement also may require the exchange of cash or marketable securities to collateralize either party’s net position. For additional information on derivative offsetting, counterparty credit risk and contingent features, see Note 16 Financial Derivatives in the Notes to Consolidated Financial Statements included in Item 8 of our 2020 Form 10-K.
Table 81 shows the impact legally enforceable master netting agreements had on our derivative assets and derivative liabilities as of September 30, 2021 and December 31, 2020. The table includes cash collateral held or pledged under legally enforceable master netting agreements. The table also includes the fair value of any securities collateral held or pledged under legally enforceable master netting agreements. Cash and securities collateral amounts are included in the table only to the extent of the related net derivative fair values.
Table 81 includes OTC derivatives and OTC derivatives cleared through a central clearing house. OTC derivatives represent contracts executed bilaterally with counterparties that are not settled through an organized exchange or directly cleared through a central clearing house. The majority of OTC derivatives are governed by the ISDA documentation or other legally enforceable master netting agreements. OTC cleared derivatives represent contracts executed bilaterally with counterparties in the OTC market that are novated to a central clearing house who then becomes our counterparty. OTC cleared derivative instruments are typically settled in cash each day based on the prior day value.
92 The PNC Financial Services Group, Inc. – Form 10-Q

Table 81: Derivative Assets and Liabilities Offsetting

In millions |  |  |  | Amounts Offset on the Consolidated Balance Sheet |  |  |  |  |  | Securities Collateral Held/Pledged Under Master Netting Agreements |  |  |
Gross Fair Value |  | Fair Value Offset Amount |  | Cash Collateral |  | Net Fair Value |  |  |  | Net Amounts |
September 30, 2021 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Derivative assets |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Interest rate contracts: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Over-the-counter cleared |  | $ | 51 |  |  |  |  |  |  | $ | 51 |  |  |  |  |  |  | $ | 51 |  |
Over-the-counter |  | 4,219 |  |  | $ | 556 |  |  | $ | 723 |  |  | 2,940 |  |  |  |  | $ | 287 |  |  | 2,653 |  |
Commodity contracts |  | 2,521 |  |  | 343 |  |  | 28 |  |  | 2,150 |  |  |  |  |  |  | 2,150 |  |
Foreign exchange and other contracts |  | 244 |  |  | 128 |  |  | 6 |  |  | 110 |  |  |  |  |  |  | 110 |  |
Total derivative assets |  | $ | 7,035 |  |  | $ | 1,027 |  |  | $ | 757 |  |  | $ | 5,251 |  |  | (a) |  | $ | 287 |  |  | $ | 4,964 |  |
Derivative liabilities |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Interest rate contracts: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Over-the-counter cleared |  | $ | 68 |  |  |  |  |  |  | $ | 68 |  |  |  |  |  |  | $ | 68 |  |
Over-the-counter |  | 1,647 |  |  | $ | 613 |  |  | $ | 813 |  |  | 221 |  |  |  |  |  |  | 221 |  |
Commodity contracts |  | 2,536 |  |  | 353 |  |  | 1,511 |  |  | 672 |  |  |  |  |  |  | 672 |  |
Foreign exchange and other contracts |  | 530 |  |  | 61 |  |  | 79 |  |  | 390 |  |  |  |  |  |  | 390 |  |
Total derivative liabilities |  | $ | 4,781 |  |  | $ | 1,027 |  |  | $ | 2,403 |  |  | $ | 1,351 |  |  | (b) |  |  |  | $ | 1,351 |  |
December 31, 2020 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Derivative assets |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Interest rate contracts: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Over-the-counter cleared |  | $ | 48 |  |  |  |  |  |  | $ | 48 |  |  |  |  |  |  | $ | 48 |  |
Over-the-counter |  | 5,803 |  |  | $ | 430 |  |  | $ | 1,426 |  |  | 3,947 |  |  |  |  | $ | 531 |  |  | 3,416 |  |
Commodity contracts |  | 411 |  |  | 209 |  |  | 4 |  |  | 198 |  |  |  |  |  |  | 198 |  |
Foreign exchange and other contracts |  | 271 |  |  | 81 |  |  | 4 |  |  | 186 |  |  |  |  | 1 |  |  | 185 |  |
Total derivative assets |  | $ | 6,533 |  |  | $ | 720 |  |  | $ | 1,434 |  |  | $ | 4,379 |  |  | (a) |  | $ | 532 |  |  | $ | 3,847 |  |
Derivative liabilities |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Interest rate contracts: |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Over-the-counter cleared |  | $ | 42 |  |  |  |  |  |  | $ | 42 |  |  |  |  |  |  | $ | 42 |  |
Over-the-counter |  | 1,740 |  |  | $ | 462 |  |  | $ | 1,179 |  |  | 99 |  |  |  |  |  |  | 99 |  |
Commodity contracts |  | 384 |  |  | 182 |  |  | 103 |  |  | 99 |  |  |  |  |  |  | 99 |  |
Foreign exchange and other contracts |  | 590 |  |  | 76 |  |  | 170 |  |  | 344 |  |  |  |  |  |  | 344 |  |
Total derivative liabilities |  | $ | 2,756 |  |  | $ | 720 |  |  | $ | 1,452 |  |  | $ | 584 |  |  | (b) |  |  |  | $ | 584 |  |

(a)Represents the net amount of derivative assets included in Other assets on our Consolidated Balance Sheet.
(b)Represents the net amount of derivative liabilities included in Other liabilities on our Consolidated Balance Sheet.
In addition to using master netting agreements and other collateral agreements to reduce credit risk associated with derivative instruments, we also seek to manage credit risk by evaluating credit ratings of counterparties and by using internal credit analysis, limits and monitoring procedures.
At September 30, 2021, we held cash and debt securities (primarily agency mortgage-backed securities) totaling $1.6 billion under master netting agreements and other collateral agreements to collateralize net derivative assets due from counterparties, and we pledged cash totaling $3.4 billion under these agreements to collateralize net derivative liabilities owed to counterparties and to meet initial margin requirements. These totals may differ from the amounts presented in the preceding offsetting table because these totals may include collateral exchanged under an agreement that does not qualify as a master netting agreement or because the total amount of collateral held or pledged exceeds the net derivative fair values with the counterparty as of the balance sheet date due to timing or other factors, such as initial margin. To the extent not netted against the derivative fair values under a master netting agreement, the receivable for cash pledged is included in Other assets and the obligation for cash held is included in Other liabilities on our Consolidated Balance Sheet. Securities held from counterparties are not recognized on our balance sheet. Likewise securities we have pledged to counterparties remain on our balance sheet.
The PNC Financial Services Group, Inc. – Form 10-Q 93

Certain derivative agreements contain various credit-risk related contingent provisions, such as those that require our debt to maintain a specified credit rating from one or more of the major credit rating agencies. If our debt ratings were to fall below such specified ratings, the counterparties to the derivative instruments could request immediate payment or demand immediate and ongoing full collateralization on derivative instruments in net liability positions. The aggregate fair value of all derivative instruments with credit-risk-related contingent features that were in a net liability position on September 30, 2021 was $3.5 billion for which we had posted collateral of $2.8 billion in the normal course of business. The maximum additional amount of collateral we would have been required to post if the credit-risk-related contingent features underlying these agreements had been triggered on September 30, 2021 would be $0.7 billion.
N OTE 13 L EGAL P ROCEEDINGS
We establish accruals for legal proceedings, including litigation and regulatory and governmental investigations and inquiries, when information related to the loss contingencies represented by those matters indicates both that a loss is probable and that the amount of loss can be reasonably estimated. Any such accruals are adjusted thereafter as appropriate to reflect changed circumstances. When we are able to do so, we also determine estimates of possible losses or ranges of possible losses, whether in excess of any related accrued liability or where there is no accrued liability, for disclosed legal proceedings (“Disclosed Matters,” which are those matters disclosed in this Note 13 as well as those matters disclosed in Note 21 Legal Proceedings in Part II, Item 8 of our 2020 Form 10-K and in Note 13 Legal Proceedings in Part I, Item 1 of our first and second quarter 2021 Form 10-Q (such prior disclosure referred to as “Prior Disclosure”)). For Disclosed Matters where we are able to estimate such possible losses or ranges of possible losses, as of September 30, 2021, we estimate that it is reasonably possible that we could incur losses in excess of related accrued liabilities, if any, in an aggregate amount less than $100 million. The estimates included in this amount are based on our analysis of currently available information and are subject to significant judgment and a variety of assumptions and uncertainties. As new information is obtained we may change our estimates. Due to the inherent subjectivity of the assessments and unpredictability of outcomes of legal proceedings, any amounts accrued or included in this aggregate amount may not represent the ultimate loss to us from the legal proceedings in question. Thus, our exposure and ultimate losses may be higher, and possibly significantly so, than the amounts accrued or this aggregate amount.
As a result of the types of factors described in Note 21 Legal Proceedings in Part II, Item 8 of our 2020 Form 10-K, we are unable, at this time, to estimate the losses that are reasonably possible to be incurred or ranges of such losses with respect to some of the matters disclosed, and the aggregate estimated amount provided above does not include an estimate for every Disclosed Matter. Therefore, as the estimated aggregate amount disclosed above does not include all of the Disclosed Matters, the amount disclosed above does not represent our maximum reasonably possible loss exposure for all of the Disclosed Matters. The estimated aggregate amount also does not reflect any of our exposure to matters not so disclosed, as discussed below under “Other.”
We include in some of the descriptions of individual Disclosed Matters certain quantitative information related to the plaintiff’s claim against us as alleged in the plaintiff’s pleadings or other public filings or otherwise publicly available information. While information of this type may provide insight into the potential magnitude of a matter, it does not necessarily represent our estimate of reasonably possible loss or our judgment as to any currently appropriate accrual.
Some of our exposure in Disclosed Matters may be offset by applicable insurance coverage. We do not consider the possible availability of insurance coverage in determining the amounts of any accruals (although we record the amount of related insurance recoveries that are deemed probable up to the amount of the accrual) or in determining any estimates of possible losses or ranges of possible losses.
Pre-need Funeral Arrangements
National City Bank and PNC Bank (collectively, "the PNC defendants") were defendants in a lawsuit filed in the U.S. District Court for the Eastern District of Missouri under the caption Jo Ann Howard and Associates, P.C., et al. v. Cassity, et al (No. 4:09-CV-1252-ERW) arising out of trustee services provided by Allegiant Bank, a National City Bank and PNC Bank predecessor, with respect to Missouri trusts that held pre-need funeral contract assets.
In July 2019, following a new trial on remand from the court of appeals, the district court awarded the plaintiffs $72 million in compensatory damages, $15 million in interest, and $15 million in punitive damages. The PNC defendants appealed this judgment to the court of appeals, and the plaintiffs cross-appealed. In December 2019, the court reduced the judgment by approximately $2.6 million to correct a mathematical error in calculating pre-judgment interest, reducing the total judgment to $99.5 million. In March 2020, the court dismissed the plaintiffs’ cross-appeal on the plaintiffs’ motion. In February 2020, the district court awarded $7 million in fees and costs to the plaintiffs, and the PNC defendants appealed this judgment to the court of appeals. The consolidated appeals of the district court’s judgments were argued in January 2021.
94 The PNC Financial Services Group, Inc. – Form 10-Q

In August 2021, the court of appeals affirmed the judgment of the district court. The PNC defendants paid the judgment and a satisfaction of judgment was filed by plaintiffs with the district court.
USAA Patent Infringement Litigation
In September 2021, in United Services Automobile Association v. PNC Bank N.A. (Case No. 2:20-cv-319), pending in the United States District Court for the Eastern District of Texas (“the first Texas case”), the Court denied our motion to dismiss and our motion to transfer the case.
In April 2021, in United Services Automobile Association v. PNC Bank N.A. (Case No. 2:21-cv-110), pending in the United States District Court for the Eastern District of Texas, we moved to consolidate this action with the first Texas case and we filed motions to dismiss and transfer this action. In July 2021, this action was consolidated with the first Texas case. In September 2021, the Court denied our motion to dismiss and our motion to transfer, for the same reasons set forth in its September 2021 orders in the first Texas case. Trial in the two consolidated cases is presently scheduled to commence on April 18, 2022.
In July 2021, in United Services Automobile Association v. PNC Bank N.A (case No. 2:21-cv-246), pending in the United States District Court for the Eastern District of Texas, we filed motions to dismiss and transfer this action.
In August 2021, USAA filed a lawsuit, United Services Automobile Association v. BBVA USA (Case No. 2:21-cv-311), in the United States District Court for the Eastern District of Texas against BBVA USA for patent infringement. The complaint alleges that BBVA USA’s remote deposit capture systems infringe six patents owned by the plaintiff. The plaintiff seeks, among other things, a judgment that BBVA USA is infringing each of the patents, damages for willful infringement and attorneys’ fees. In October 2021, BBVA USA was merged into PNC Bank. Also in October 2021, we answered the complaint and asserted counterclaims for a declaratory judgment that the asserted patents are invalid and not infringed.
Other Regulatory and Governmental Inquiries
We are the subject of investigations, audits, examinations and other forms of regulatory and governmental inquiry covering a broad
range of issues in our consumer, mortgage, brokerage, securities and other financial services businesses, as well as other aspects of our
operations. In some cases, these inquiries are part of review of specified activities at multiple industry participants; in others, they are directed at PNC individually. From time to time, these inquiries have involved and may in the future involve or lead to regulatory enforcement actions and other administrative proceedings. These inquiries have also led to and may in the future lead to civil or criminal judicial proceedings. Some of these inquiries result in remedies including fines, penalties, restitution, or alterations in our business practices, and in additional expenses and collateral costs and other consequences. Such remedies and other consequences typically have not been material to us from a financial standpoint but could be in the future. Even if not material, they may result in significant reputational harm or other adverse consequences.
Our practice is to cooperate fully with regulatory and governmental investigations, audits and other inquiries, including those described in Prior Disclosure.
Other
In addition to the proceedings or other matters described in Prior Disclosure, PNC and persons to whom we may have indemnification obligations, in the normal course of business, are subject to various other pending and threatened legal proceedings in which claims for monetary damages and other relief are asserted. We do not anticipate, at the present time, that the ultimate aggregate liability, if any, arising out of such other legal proceedings will have a material adverse effect on our financial position. However, we cannot now determine whether or not any claims asserted against us or others to whom we may have indemnification obligations, whether in the proceedings or other matters described above or otherwise, will have a material adverse effect on our results of operations in any future reporting period, which will depend on, among other things, the amount of the loss resulting from the claim and the amount of income otherwise reported for the reporting period.
N OTE 14 S EGMENT R EPORTING
We have three reportable business segments:
•Retail Banking
•Corporate & Institutional Banking
•Asset Management Group
Results of individual businesses are presented based on our internal management reporting practices. There is no comprehensive, authoritative body of guidance for management accounting equivalent to GAAP; therefore, the financial results of our individual
The PNC Financial Services Group, Inc. – Form 10-Q 95

businesses are not necessarily comparable with similar information for any other company. We periodically refine our internal methodologies as management reporting practices are enhanced. To the extent significant and practicable, retrospective application of new methodologies is made to prior period reportable business segment results and disclosures to create comparability with the current period.
Our third quarter 2021 business segment results reflect the full quarter of BBVA's business operations, while results for the nine months ended September 2021 also include the impact of BBVA for the month of June. Until conversion of bank systems and branches as of October 12, 2021, PNC Bank and BBVA customers were served through their respective PNC Bank and BBVA branches, websites and mobile apps, financial advisors and relationship managers. Following conversion, there will be changes in the segmentation of BBVA USA customers as we continue to integrate data to PNC applications, finalize the review of customer relationships and better align customers with PNC's products and services. These changes will be reflected in fourth quarter reporting. See Note 2 Acquisition and Divestiture Activity for additional information on the acquisition of BBVA.
During the second quarter of 2020, we divested our entire 22.4% investment in BlackRock, which had previously been reported as a separate business segment. See Note 2 Acquisition and Divestiture Activity for additional information.
Total business segment financial results differ from total consolidated net income. These differences are reflected in the “Other” category in Table 82. “Other” includes residual activities that do not meet the criteria for disclosure as a separate reportable business, such as asset and liability management activities including net securities gains or losses, ACL for investment securities, certain trading activities, certain runoff consumer loan portfolios, private equity investments, intercompany eliminations, certain corporate overhead, tax adjustments that are not allocated to business segments, exited businesses and differences between business segment performance reporting and financial statement reporting (GAAP). Assets, revenue and earnings attributable to foreign activities were not material in the periods presented for comparison.
Financial results are presented, to the extent practicable, as if each business operated on a stand-alone basis. Additionally, we have aggregated the results for corporate support functions within “Other” for financial reporting purposes.
Net interest income in business segment results reflects our internal funds transfer pricing methodology. Assets receive a funding charge and liabilities and capital receive a funding credit based on a transfer pricing methodology that incorporates product repricing characteristics, tenor and other factors.
We have allocated the ALLL and the allowance for unfunded lending related commitments based on the loan exposures within each business segment’s portfolio. Key reserve assumptions and estimation processes react to and are influenced by observed changes in loan portfolio performance experience, the financial strength of the borrower and economic conditions. Key reserve assumptions are periodically updated.
96 The PNC Financial Services Group, Inc. – Form 10-Q

Business Segment Results
Table 82: Results of Businesses

Three months ended September 30 In millions |  | Retail Banking |  | Corporate & Institutional Banking |  | Asset Management Group |  | Other |  | Consolidated (a)
2021 |  |  |  |  |  |  |  |  |  |
Income Statement |  |  |  |  |  |  |  |  |  |
Net interest income |  | $ | 1,713 |  |  | $ | 1,241 |  |  | $ | 141 |  |  | $ | (239) |  |  | $ | 2,856 |
Noninterest income |  | 662 |  |  | 1,056 |  |  | 256 |  |  | 367 |  |  | 2,341 |
Total revenue |  | 2,375 |  |  | 2,297 |  |  | 397 |  |  | 128 |  |  | 5,197 |
Provision for (recapture of) credit losses |  | (113) |  |  | (99) |  |  | (6) |  |  | 15 |  |  | (203) |
Depreciation and amortization |  | 78 |  |  | 54 |  |  | 7 |  |  | 138 |  |  | 277 |
Other noninterest expense |  | 1,811 |  |  | 926 |  |  | 248 |  |  | 325 |  |  | 3,310 |
Income (loss) from continuing operations before income taxes (benefit) and noncontrolling interests |  | 599 |  |  | 1,416 |  |  | 148 |  |  | (350) |  |  | 1,813 |
Income taxes (benefit) from continuing operations |  | 140 |  |  | 290 |  |  | 34 |  |  | (141) |  |  | 323 |
Net income (loss) from continuing operations |  | 459 |  |  | 1,126 |  |  | 114 |  |  | (209) |  |  | 1,490 |
Less: Net income attributable to noncontrolling interests |  | 12 |  |  | 3 |  |  |  |  | 1 |  |  | 16 |
Net income (loss) from continuing operations excluding noncontrolling interests |  | $ | 447 |  |  | $ | 1,123 |  |  | $ | 114 |  |  | $ | (210) |  |  | $ | 1,474 |
Average Assets |  | $ | 117,394 |  |  | $ | 202,268 |  |  | $ | 13,805 |  |  | $ | 225,775 |  |  | $ | 559,242 |
2020 |  |  |  |  |  |  |  |  |  |
Income Statement |  |  |  |  |  |  |  |  |  |
Net interest income |  | $ | 1,383 |  |  | $ | 1,012 |  |  | $ | 89 |  |  |  |  | $ | 2,484 |
Noninterest income |  | 673 |  |  | 723 |  |  | 221 |  |  | $ | 180 |  |  | 1,797 |
Total revenue |  | 2,056 |  |  | 1,735 |  |  | 310 |  |  | 180 |  |  | 4,281 |
Provision for (recapture of) credit losses |  | (157) |  |  | 211 |  |  | (19) |  |  | 17 |  |  | 52 |
Depreciation and amortization |  | 64 |  |  | 50 |  |  | 11 |  |  | 121 |  |  | 246 |
Other noninterest expense |  | 1,448 |  |  | 613 |  |  | 200 |  |  | 24 |  |  | 2,285 |
Income from continuing operations before income taxes (benefit) and noncontrolling interests |  | 701 |  |  | 861 |  |  | 118 |  |  | 18 |  |  | 1,698 |
Income taxes (benefit) from continuing operations |  | 162 |  |  | 188 |  |  | 27 |  |  | (211) |  |  | 166 |
Net income from continuing operations |  | 539 |  |  | 673 |  |  | 91 |  |  | 229 |  |  | 1,532 |
Less: Net income attributable to noncontrolling interests |  | 9 |  |  | 3 |  |  |  |  | 1 |  |  | 13 |
Net income from continuing operations excluding noncontrolling interests |  | $ | 530 |  |  | $ | 670 |  |  | $ | 91 |  |  | $ | 228 |  |  | $ | 1,519 |
Average Assets |  | $ | 98,731 |  |  | $ | 183,266 |  |  | $ | 8,361 |  |  | $ | 171,781 |  |  | $ | 462,139 |

The PNC Financial Services Group, Inc. – Form 10-Q 97

(Continued from previous page) |  |  |  |  |  |  |  |  |  |
Nine months ended September 30 In millions |  | Retail Banking |  | Corporate & Institutional Banking |  | Asset Management Group |  | Other |  | Consolidated (a)
2021 |  |  |  |  |  |  |  |  |  |
Income Statement |  |  |  |  |  |  |  |  |  |
Net interest income |  | $ | 4,572 |  |  | $ | 3,315 |  |  | $ | 346 |  |  | $ | (448) |  |  | $ | 7,785 |
Noninterest income |  | 2,022 |  |  | 2,730 |  |  | 729 |  |  | 818 |  |  | 6,299 |
Total revenue |  | 6,594 |  |  | 6,045 |  |  | 1,075 |  |  | 370 |  |  | 14,084 |
Provision for (recapture of) credit losses |  | (156) |  |  | (277) |  |  | 8 |  |  | (27) |  |  | (452) |
Depreciation and amortization |  | 214 |  |  | 152 |  |  | 16 |  |  | 385 |  |  | 767 |
Other noninterest expense |  | 4,828 |  |  | 2,352 |  |  | 660 |  |  | 604 |  |  | 8,444 |
Income (loss) from continuing operations before income taxes (benefit) and noncontrolling interests |  | 1,708 |  |  | 3,818 |  |  | 391 |  |  | (592) |  |  | 5,325 |
Income taxes (benefit) from continuing operations |  | 396 |  |  | 818 |  |  | 91 |  |  | (399) |  |  | 906 |
Net income (loss) from continuing operations |  | 1,312 |  |  | 3,000 |  |  | 300 |  |  | (193) |  |  | 4,419 |
Less: Net income attributable to noncontrolling interests |  | 26 |  |  | 10 |  |  |  |  | 2 |  |  | 38 |
Net income (loss) from continuing operations excluding noncontrolling interests |  | $ | 1,286 |  |  | $ | 2,990 |  |  | $ | 300 |  |  | $ | (195) |  |  | $ | 4,381 |
Average Assets |  | $ | 103,820 |  |  | $ | 184,964 |  |  | $ | 11,124 |  |  | $ | 211,056 |  |  | $ | 510,964 |
2020 |  |  |  |  |  |  |  |  |  |
Income Statement |  |  |  |  |  |  |  |  |  |
Net interest income |  | $ | 4,229 |  |  | $ | 3,014 |  |  | $ | 266 |  |  | $ | 13 |  |  | $ | 7,522 |
Noninterest income |  | 2,046 |  |  | 2,143 |  |  | 629 |  |  | 353 |  |  | 5,171 |
Total revenue |  | 6,275 |  |  | 5,157 |  |  | 895 |  |  | 366 |  |  | 12,693 |
Provision for credit losses |  | 1,049 |  |  | 2,254 |  |  | 23 |  |  | 103 |  |  | 3,429 |
Depreciation and amortization |  | 188 |  |  | 149 |  |  | 34 |  |  | 366 |  |  | 737 |
Other noninterest expense |  | 4,349 |  |  | 1,906 |  |  | 613 |  |  | (16) |  |  | 6,852 |
Income (loss) from continuing operations before income taxes (benefit) and noncontrolling interests |  | 689 |  |  | 848 |  |  | 225 |  |  | (87) |  |  | 1,675 |
Income taxes (benefit) from continuing operations |  | 161 |  |  | 160 |  |  | 52 |  |  | (245) |  |  | 128 |
Net income from continuing operations |  | 528 |  |  | 688 |  |  | 173 |  |  | 158 |  |  | 1,547 |
Less: Net income attributable to noncontrolling interests |  | 20 |  |  | 6 |  |  |  |  | 1 |  |  | 27 |
Net income from continuing operations excluding noncontrolling interests |  | $ | 508 |  |  | $ | 682 |  |  | $ | 173 |  |  | $ | 157 |  |  | $ | 1,520 |
Average Assets |  | $ | 98,764 |  |  | $ | 185,001 |  |  | $ | 8,041 |  |  | $ | 152,223 |  |  | $ | 444,029 |

(a)There were no material intersegment revenues for the three and nine months ended September 30, 2021 and 2020.
Business Segment Products and Services
Retail Banking provides deposit, lending, brokerage, insurance services, investment management and cash management products and services to consumer and small business customers. Our customers are serviced through our branch network, ATMs, call centers, online banking and mobile channels. As a result of the BBVA acquisition, we have become a coast-to-coast Retail Bank. Our national expansion strategy is designed to grow customers with digitally-led banking and a thin branch network as we expand into new markets. Deposit products include checking, savings and money market accounts and certificates of deposit. Lending products include residential mortgages, home equity loans and lines of credit, auto loans, credit cards, education loans and personal and small business loans and lines of credit. The residential mortgage loans are directly originated within our branch network and nationwide, and are typically underwritten to agency and/or third-party standards, and either sold, servicing retained or held on our balance sheet. Brokerage, investment management and cash management products and services include managed, education, retirement and trust accounts.
Corporate & Institutional Banking provides lending, treasury management and capital markets-related products and services to mid-sized and large corporations, and government and not-for-profit entities. Lending products include secured and unsecured loans, letters of credit and equipment leases. The Treasury Management business provides corporations with cash and investment management services, receivables and disbursement management services, funds transfer services, international payment services and access to online/mobile information management and reporting services. Within Treasury Management, PNC Global Transfers (formerly BBVA Transfer Services, Inc.) provides wholesale money transfer processing capabilities between the U.S. and Mexico and other countries primarily in Central America and South America. Capital markets-related products and services include foreign exchange, derivatives, fixed income, securities underwriting, loan syndications, mergers and acquisitions advisory and equity capital markets advisory related services. We also provide commercial loan servicing and technology solutions for the commercial real estate finance industry. Products and services are provided nationally.
98 The PNC Financial Services Group, Inc. – Form 10-Q

Asset Management Group provides private banking for high net worth and ultra high net worth clients and institutional asset management. The Asset Management group is composed of two distinct operating units:
•PNC Private Bank provides products and services to emerging affluent, high net worth and ultra high net worth individuals and their families including investment and retirement planning, customized investment management, credit and cash management solutions, and trust management and administration. In addition, multi-generational family planning services are also provided to ultra high net worth individuals and families which include estate, financial, tax, fiduciary and customized performance reporting through PNC Private Bank Hawthorn.
•Institutional Asset Management provides outsourced chief investment officer, custody, private real estate, cash and fixed income client solutions, and retirement plan fiduciary investment services to institutional clients including corporations, healthcare systems, insurance companies, unions, municipalities and non-profits.
N OTE 15 F EE-BASED R EVENUE FROM C ONTRACTS WITH C USTOMERS
As more fully described in Note 24 Fee-based Revenue from Contracts with Customers in our 2020 Form 10-K, a subset of our noninterest income relates to certain fee-based revenue within the scope of ASC Topic 606 - Revenue from Contracts with Customers (Topic 606).
Fee-based revenue within the scope of Topic 606 is recognized within our three reportable business segments: Retail Banking, Corporate & Institutional Banking and Asset Management Group. Interest income, income from lease contracts, fair value gains from financial instruments (including derivatives), income from mortgage servicing rights and guarantee products, letter of credit fees, non-refundable fees associated with acquiring or originating a loan and gains from the sale of financial assets are outside of the scope of Topic 606.
The following tables present noninterest income within the scope of Topic 606 disaggregated by segment. A description of the fee-based revenue and how it is recognized for each segment’s principal services and products is included in our 2020 Form 10-K.
Retail Banking
Table 83: Retail Banking Noninterest Income Disaggregation

| Three months ended September 30 | Nine months ended September 30 |  |  |
In millions | 2021 | 2020 | 2021 | 2020 |  |  |
Product |  |  |  |  |  |  |
Debit card fees | $ | 184 |  | $ | 136 |  | $ | 486 |  | $ | 385 |  |  |  |
Deposit account fees | 142 |  | 108 |  | 367 |  | 339 |  |  |  |
Brokerage fees | 123 |  | 94 |  | 334 |  | 273 |  |  |  |
Net credit card fees (a) | 53 |  | 50 |  | 157 |  | 130 |  |  |  |
Merchant services | 46 |  | 40 |  | 125 |  | 112 |  |  |  |
Other | 76 |  | 62 |  | 201 |  | 170 |  |  |  |
Total in-scope noninterest income by product | $ | 624 |  | $ | 490 |  | $ | 1,670 |  | $ | 1,409 |  |  |  |
Reconciliation to total Retail Banking noninterest income |  |  |  |  |  |  |
Total in-scope noninterest income | $ | 624 |  | $ | 490 |  | $ | 1,670 |  | $ | 1,409 |  |  |  |
Total out-of-scope noninterest income (b) | 38 |  | 183 |  | 352 |  | 637 |  |  |  |
Total Retail Banking noninterest income | $ | 662 |  | $ | 673 |  | $ | 2,022 |  | $ | 2,046 |  |  |  |

(a)Net credit card fees consists of interchange fees of $155 million and $121 million and credit card reward costs of $102 million and $71 million for the three months ended September 30, 2021 and 2020, respectively. Net credit card fees consists of interchange fees of $421 million and $341 million and credit card reward costs of $264 million and $211 million for the nine months ended September 30, 2021 and 2020, respectively.
(b)Out-of-scope noninterest income includes revenue streams that fall under the scope of other accounting and disclosure requirements outside of Topic 606.
The PNC Financial Services Group, Inc. – Form 10-Q 99

Corporate & Institutional Banking
Table 84: Corporate & Institutional Banking Noninterest Income Disaggregation

| Three months ended September 30 | Nine months ended September 30 |  |  |
In millions | 2021 | 2020 | 2021 | 2020 |  |  |
Product |  |  |  |  |  |  |
Treasury management fees | $ | 323 |  | $ | 231 |  | $ | 837 |  | $ | 665 |  |  |  |
Capital markets fees | 354 |  | 132 |  | 778 |  | 494 |  |  |  |
Commercial mortgage banking activities | 36 |  | 31 |  | 102 |  | 81 |  |  |  |
Other | 17 |  | 18 |  | 64 |  | 55 |  |  |  |
Total in-scope noninterest income by product | $ | 730 |  | $ | 412 |  | $ | 1,781 |  | $ | 1,295 |  |  |  |
Reconciliation to total Corporate & Institutional Banking noninterest income |  |  |  |  |  |  |
Total in-scope noninterest income | $ | 730 |  | $ | 412 |  | $ | 1,781 |  | $ | 1,295 |  |  |  |
Total out-of-scope noninterest income (a) | 326 |  | 311 |  | 949 |  | 848 |  |  |  |
Total Corporate & Institutional Banking noninterest income | $ | 1,056 |  | $ | 723 |  | $ | 2,730 |  | $ | 2,143 |  |  |  |

(a)Out-of-scope noninterest income includes revenue streams that fall under the scope of other accounting and disclosure requirements outside of Topic 606.
Treasury Management Fees
Corporate & Institutional Banking provides corporations with cash and investment management services, receivables and disbursement management services, funds transfer services, international payment services and access to online/mobile information management and reporting services. Within Treasury Management, PNC Global Transfers (formerly BBVA Transfer Services, Inc.) provides wholesale money transfer processing capabilities between the U.S. and Mexico and other countries primarily in Central America and South America. Treasury management fees are primarily recognized over time as we perform these services.
Asset Management Group
Table 85: Asset Management Group Noninterest Income Disaggregation

| Three months ended September 30 | Nine months ended September 30 |  |  |  |
In millions | 2021 | 2020 | 2021 | 2020 |  |  |  |
Customer Type |  |  |  |  |  |  |  |
Personal | $ | 196 |  | $ | 164 |  | $ | 554 |  | $ | 465 |  |  |  |  |
Institutional | 56 |  | 51 |  | 165 |  | 150 |  |  |  |  |
Total in-scope noninterest income by customer type (a) | $ | 252 |  | $ | 215 |  | $ | 719 |  | $ | 615 |  |  |  |  |
Reconciliation to Asset Management Group noninterest income |  |  |  |  |  |  |  |
Total in-scope noninterest income | $ | 252 |  | $ | 215 |  | $ | 719 |  | $ | 615 |  |  |  |  |
Total out-of-scope noninterest income (b) | 4 |  | 6 |  | 10 |  | 14 |  |  |  |  |
Total Asset Management Group noninterest income | $ | 256 |  | $ | 221 |  | $ | 729 |  | $ | 629 |  |  |  |  |

(a)Amounts include $248 million of Asset Management Fees and $4 million of Brokerage Fees for the three months ended September 30, 2021. Amounts include $713 million of Asset Management Fees and $6 million of Brokerage Fees for the nine months ended September 30, 2021. Amounts for the three and nine months ended September 30, 2020 consist only of Asset Management Fees. As described in the "Asset Management Services and Brokerage Fees" narrative following this table 85, Brokerage Fees were assumed by the Asset Management Group as a result of the BBVA acquisition..
(b)Out-of-scope noninterest income includes revenue streams that fall under the scope of other accounting and disclosure requirements outside of Topic 606.
Asset Management Services and Brokerage Fees
Asset Management Group provides both personal wealth and institutional asset management services including investment management, custody services, retirement planning, family planning, trust management and retirement plan fiduciary investment services. As a result of the acquisition of BBVA, the Asset Management Group assumed brokerage account client assets, resulting in brokerage fee revenue, included in the table above for the three and nine months ended September 30, 2021. We recognize fee revenue over the term of the customer contract based on the value of assets under management at a point in time.
100 The PNC Financial Services Group, Inc. – Form 10-Q

N OTE 16 S UBSEQUENT E VENTS
On October 14, 2021, following completion of the bank merger on October 8, 2021, PNC Bank completed a one-time return of capital of $3.0 billion to the parent company.
On October 29, 2021, PNC announced the redemption on November 9, 2021 of all of the outstanding senior notes due December 9, 2021 issued by PNC Bank, National Association in the amount of $750 million. The securities have a distribution rate of 2.550% and an original scheduled maturity date of December 9, 2021. The redemption price will be equal to $1,000 per $1,000 in principal amount, plus any accrued and unpaid distributions to the redemption date.
The PNC Financial Services Group, Inc. – Form 10-Q 101

STATISTICAL INFORMATION (UNAUDITED)
THE PNC FINANCIAL SERVICES GROUP, INC.
Average Consolidated Balance Sheet And Net Interest Analysis (a) (b) (c)

| Nine months ended September 30
| 2021 |  | 2020 |
Taxable-equivalent basis Dollars in millions | Average Balances |  | Interest Income/Expense |  | Average Yields/Rates |  | Average Balances |  | Interest Income/ Expense |  | Average Yields/ Rates |
Assets |  |  |  |  |  |  |  |  |  |  |  |
Interest-earning assets: |  |  |  |  |  |  |  |  |  |  |  |
Investment securities |  |  |  |  |  |  |  |  |  |  |  |
Securities available for sale |  |  |  |  |  |  |  |  |  |  |  |
Residential mortgage-backed |  |  |  |  |  |  |  |  |  |  |  |
Agency | $ | 54,900 |  |  | $ | 644 |  |  | 1.56 | % |  | $ | 51,453 |  |  | $ | 891 |  |  | 2.31 | % |
Non-agency | 1,142 |  | 66 |  |  | 7.70 | % |  | 1,527 |  |  | 85 |  |  | 7.43 | % |
Commercial mortgage-backed | 6,280 |  | 116 |  |  | 2.47 | % |  | 6,964 |  |  | 140 |  |  | 2.68 | % |
Asset-backed | 5,590 |  | 76 |  |  | 1.80 | % |  | 5,115 |  |  | 103 |  |  | 2.70 | % |
U.S. Treasury and government agencies | 31,017 |  | 315 |  |  | 1.34 | % |  | 16,714 |  |  | 240 |  |  | 1.88 | % |
Other | 4,889 |  | 112 |  |  | 3.05 | % |  | 4,567 |  |  | 120 |  |  | 3.51 | % |
Total securities available for sale | 103,818 |  | 1,329 |  |  | 1.70 | % |  | 86,340 |  |  | 1,579 |  |  | 2.43 | % |
Securities held to maturity |  |  |  |  |  |  |  |  |  |  |  |
Asset-backed |  |  |  |  |  |  | 24 |  |  |  |  | 2.66 | % |
U.S. Treasury and government agencies | 802 |  | 17 |  |  | 2.86 | % |  | 783 |  |  | 17 |  |  | 2.85 | % |
Other | 667 |  | 20 |  |  | 4.05 | % |  | 648 |  |  | 21 |  |  | 4.32 | % |
Total securities held to maturity | 1,469 |  | 37 |  |  | 3.40 | % |  | 1,455 |  |  | 38 |  |  | 3.50 | % |
Total investment securities | 105,287 |  | 1,366 |  |  | 1.73 | % |  | 87,795 |  |  | 1,617 |  |  | 2.45 | % |
Loans |  |  |  |  |  |  |  |  |  |  |  |
Commercial and industrial | 140,368 |  | 3,049 |  |  | 2.87 | % |  | 140,701 |  |  | 3,286 |  |  | 3.07 | % |
Commercial real estate | 32,452 |  | 734 |  |  | 2.98 | % |  | 28,689 |  |  | 663 |  |  | 3.03 | % |
Equipment lease financing | 6,321 |  | 182 |  |  | 3.83 | % |  | 6,958 |  |  | 201 |  |  | 3.85 | % |
Consumer | 53,695 |  | 1,934 |  |  | 4.82 | % |  | 56,279 |  |  | 2,099 |  |  | 4.98 | % |
Residential real estate | 29,048 |  | 730 |  |  | 3.35 | % |  | 22,292 |  |  | 644 |  |  | 3.85 | % |
Total loans | 261,884 |  | 6,629 |  |  | 3.36 | % |  | 254,919 |  |  | 6,893 |  |  | 3.58 | % |
Interest-earning deposits with banks | 81,383 |  | 74 |  |  | 0.12 | % |  | 37,582 |  |  | 80 |  |  | 0.28 | % |
Other interest-earning assets | 8,345 |  | 142 |  |  | 2.27 | % |  | 10,028 |  |  | 199 |  |  | 2.64 | % |
Total interest-earning assets/interest income | 456,899 |  | 8,211 |  |  | 2.38 | % |  | 390,324 |  |  | 8,789 |  |  | 2.98 | % |
Noninterest-earning assets | 54,065 |  |  |  |  |  | 53,705 |  |  |  |  |  |
Total assets | $ | 510,964 |  |  |  |  |  |  | $ | 444,029 |  |  |  |  |  |
Liabilities and Equity |  |  |  |  |  |  |  |  |  |  |  |
Interest-bearing liabilities: |  |  |  |  |  |  |  |  |  |  |  |
Interest-bearing deposits |  |  |  |  |  |  |  |  |  |  |  |
Money market | $ | 69,105 |  |  | $ | 15 |  |  | 0.03 | % |  | $ | 59,426 |  |  | $ | 130 |  |  | 0.29 | % |
Demand | 99,154 |  | 23 |  |  | 0.03 | % |  | 80,371 |  |  | 100 |  |  | 0.17 | % |
Savings | 86,662 |  | 32 |  |  | 0.05 | % |  | 74,279 |  |  | 217 |  |  | 0.39 | % |
Time deposits | 18,577 |  | 29 |  |  | 0.21 | % |  | 21,084 |  |  | 143 |  |  | 0.91 | % |
Total interest-bearing deposits | 273,498 |  | 99 |  |  | 0.05 | % |  | 235,160 |  |  | 590 |  |  | 0.34 | % |
Borrowed funds |  |  |  |  |  |  |  |  |  |  |  |
Federal Home Loan Bank borrowings | 883 |  | 3 |  |  | 0.42 | % |  | 11,051 |  |  | 98 |  |  | 1.16 | % |
Bank notes and senior debt | 22,663 |  | 172 |  |  | 1.00 | % |  | 28,040 |  |  | 366 |  |  | 1.72 | % |
Subordinated debt | 6,315 |  | 64 |  |  | 1.35 | % |  | 5,935 |  |  | 91 |  |  | 2.05 | % |
Other | 4,701 |  | 36 |  |  | 1.02 | % |  | 6,199 |  |  | 64 |  |  | 1.33 | % |
Total borrowed funds | 34,562 |  | 275 |  |  | 1.05 | % |  | 51,225 |  |  | 619 |  |  | 1.59 | % |
Total interest-bearing liabilities/interest expense | 308,060 |  | 374 |  |  | 0.16 | % |  | 286,385 |  |  | 1,209 |  |  | 0.56 | % |
Noninterest-bearing liabilities and equity: |  |  |  |  |  |  |  |  |  |  |  |
Noninterest-bearing deposits | 133,999 |  |  |  |  |  | 90,078 |  |  |  |  |  |
Accrued expenses and other liabilities | 14,787 |  |  |  |  |  | 16,251 |  |  |  |  |  |
Equity | 54,118 |  |  |  |  |  | 51,315 |  |  |  |  |  |
Total liabilities and equity | $ | 510,964 |  |  |  |  |  |  | $ | 444,029 |  |  |  |  |  |
Interest rate spread |  |  |  |  | 2.22 | % |  |  |  |  |  | 2.42 | % |
Impact of noninterest-bearing sources |  |  |  |  | 0.06 |  |  |  |  |  |  | 0.15 |  |
Net interest income/margin |  |  | $ | 7,837 |  |  | 2.28 | % |  |  |  | $ | 7,580 |  |  | 2.57 | % |

(continued on following page)
102 The PNC Financial Services Group, Inc. – Form 10-Q

Average Consolidated Balance Sheet And Net Interest Analysis (a) (b) (c) (Continued)

| Three months ended September 30
| 2021 |  | 2020 |
Taxable-equivalent basis Dollars in millions | Average Balances |  | Interest Income/Expense |  | Average Yields/Rates |  | Average Balances |  | Interest Income/ Expense |  | Average Yields/ Rates |
Assets |  |  |  |  |  |  |  |  |  |  |  |
Interest-earning assets: |  |  |  |  |  |  |  |  |  |  |  |
Investment securities |  |  |  |  |  |  |  |  |  |  |  |
Securities available for sale |  |  |  |  |  |  |  |  |  |  |  |
Residential mortgage-backed |  |  |  |  |  |  |  |  |  |  |  |
Agency | $ | 63,163 |  |  | $ | 223 |  |  | 1.41 | % |  | $ | 52,215 |  |  | $ | 265 |  |  | 2.03 | % |
Non-agency | 1,051 |  | 21 |  |  | 8.07 | % |  | 1,437 |  |  | 26 |  |  | 7.26 | % |
Commercial mortgage-backed | 6,134 |  | 35 |  |  | 2.34 | % |  | 6,927 |  |  | 44 |  |  | 2.50 | % |
Asset-backed | 5,608 |  | 21 |  |  | 1.50 | % |  | 5,033 |  |  | 30 |  |  | 2.44 | % |
U.S. Treasury and government agencies | 38,149 |  | 115 |  |  | 1.18 | % |  | 18,724 |  |  | 79 |  |  | 1.64 | % |
Other | 4,994 |  | 37 |  |  | 2.90 | % |  | 4,723 |  |  | 39 |  |  | 3.39 | % |
Total securities available for sale | 119,099 |  | 452 |  |  | 1.51 | % |  | 89,059 |  |  | 483 |  |  | 2.16 | % |
Securities held to maturity |  |  |  |  |  |  |  |  |  |  |  |
Asset-backed |  |  |  |  |  |  |  |  |  |  |  |
U.S. Treasury and government agencies | 807 |  | 6 |  |  | 2.88 | % |  | 788 |  |  | 6 |  |  | 2.86 | % |
Other | 680 |  | 7 |  |  | 4.33 | % |  | 655 |  |  | 7 |  |  | 4.20 | % |
Total securities held to maturity | 1,487 |  | 13 |  |  | 3.54 | % |  | 1,443 |  |  | 13 |  |  | 3.47 | % |
Total investment securities | 120,586 |  | 465 |  |  | 1.54 | % |  | 90,502 |  |  | 496 |  |  | 2.18 | % |
Loans |  |  |  |  |  |  |  |  |  |  |  |
Commercial and industrial | 152,964 |  | 1,095 |  |  | 2.80 | % |  | 139,795 |  |  | 1,008 |  |  | 2.82 | % |
Commercial real estate | 37,054 |  | 300 |  |  | 3.17 | % |  | 29,081 |  |  | 197 |  |  | 2.65 | % |
Equipment lease financing | 6,300 |  | 61 |  |  | 3.83 | % |  | 6,771 |  |  | 64 |  |  | 3.80 | % |
Consumer | 57,533 |  | 703 |  |  | 4.85 | % |  | 54,692 |  |  | 645 |  |  | 4.69 | % |
Residential real estate | 37,475 |  | 295 |  |  | 3.15 | % |  | 22,753 |  |  | 213 |  |  | 3.74 | % |
Total loans | 291,326 |  | 2,454 |  |  | 3.32 | % |  | 253,092 |  |  | 2,127 |  |  | 3.32 | % |
Interest-earning deposits with banks | 80,274 |  | 31 |  |  | 0.16 | % |  | 60,327 |  |  | 15 |  |  | 0.10 | % |
Other interest-earning assets | 9,113 |  | 47 |  |  | 2.03 | % |  | 9,752 |  |  | 55 |  |  | 2.23 | % |
Total interest-earning assets/interest income | 501,299 |  | 2,997 |  |  | 2.36 | % |  | 413,673 |  |  | 2,693 |  |  | 2.57 | % |
Noninterest-earning assets | 57,943 |  |  |  |  |  | 48,466 |  |  |  |  |  |
Total assets | $ | 559,242 |  |  |  |  |  |  | $ | 462,139 |  |  |  |  |  |
Liabilities and Equity |  |  |  |  |  |  |  |  |  |  |  |
Interest-bearing liabilities: |  |  |  |  |  |  |  |  |  |  |  |
Interest-bearing deposits |  |  |  |  |  |  |  |  |  |  |  |
Money market | $ | 82,911 |  |  | $ | 6 |  |  | 0.03 | % |  | $ | 63,598 |  |  | $ | 12 |  |  | 0.07 | % |
Demand | 106,588 |  | 7 |  |  | 0.03 | % |  | 87,226 |  |  | 12 |  |  | 0.05 | % |
Savings | 89,679 |  | 10 |  |  | 0.04 | % |  | 77,479 |  |  | 22 |  |  | 0.11 | % |
Time deposits | 19,293 |  | 6 |  |  | 0.12 | % |  | 20,248 |  |  | 28 |  |  | 0.58 | % |
Total interest-bearing deposits | 298,471 |  | 29 |  |  | 0.04 | % |  | 248,551 |  |  | 74 |  |  | 0.12 | % |
Borrowed funds |  |  |  |  |  |  |  |  |  |  |  |
Federal Home Loan Bank borrowings |  |  |  |  |  |  | 7,196 |  |  | 9 |  |  | 0.47 | % |
Bank notes and senior debt | 22,573 |  | 56 |  |  | 0.97 | % |  | 25,858 |  |  | 71 |  |  | 1.08 | % |
Subordinated debt | 6,787 |  | 22 |  |  | 1.28 | % |  | 5,936 |  |  | 22 |  |  | 1.51 | % |
Other | 4,992 |  | 12 |  |  | 0.93 | % |  | 4,354 |  |  | 16 |  |  | 1.31 | % |
Total borrowed funds | 34,352 |  | 90 |  |  | 1.03 | % |  | 43,344 |  |  | 118 |  |  | 1.06 | % |
Total interest-bearing liabilities/interest expense | 332,823 |  | 119 |  |  | 0.14 | % |  | 291,895 |  |  | 192 |  |  | 0.26 | % |
Noninterest-bearing liabilities and equity: |  |  |  |  |  |  |  |  |  |  |  |
Noninterest-bearing deposits | 155,948 |  |  |  |  |  | 101,931 |  |  |  |  |  |
Accrued expenses and other liabilities | 15,332 |  |  |  |  |  | 15,341 |  |  |  |  |  |
Equity | 55,139 |  |  |  |  |  | 52,972 |  |  |  |  |  |
Total liabilities and equity | $ | 559,242 |  |  |  |  |  |  | $ | 462,139 |  |  |  |  |  |
Interest rate spread |  |  |  |  | 2.22 | % |  |  |  |  |  | 2.31 | % |
Impact of noninterest-bearing sources |  |  |  |  | 0.05 |  |  |  |  |  |  | 0.08 |  |
Net interest income/margin |  |  | $ | 2,878 |  |  | 2.27 | % |  |  |  | $ | 2,501 |  |  | 2.39 | % |

(a)Nonaccrual loans are included in loans, net of unearned income. The impact of financial derivatives used in interest rate risk management is included in the interest income/expense and average yields/rates of the related assets and liabilities. Basis adjustments related to hedged items are included in noninterest-earning assets and noninterest-bearing liabilities. Average balances of securities are based on amortized historical cost (excluding adjustments to fair value, which are included in other assets). Average balances for certain loans and borrowed funds accounted for at fair value are included in noninterest-earning assets and noninterest-bearing liabilities, with changes in fair value recorded in Noninterest income.
(b)Loan fees for the three months ended September 30, 2021 and September 30, 2020 were $54 million and $38 million, respectively. Loan fees for the nine months ended September 30, 2021 and September 30, 2020 were $151 million and $117 million, respectively.
(c)Interest income calculated as taxable-equivalent interest income. To provide more meaningful comparisons of interest income and yields for all interest-earning assets, as well as net interest margins, we use interest income on a taxable-equivalent basis in calculating average yields and net interest margin by increasing the interest income earned on tax-exempt assets to make it fully equivalent to interest income earned on taxable investments. This adjustment is not permitted under GAAP. See Reconciliation of Taxable-Equivalent Net Interest Income in this Statistical Information section for more information.
The PNC Financial Services Group, Inc. – Form 10-Q 103

R ECONCILIATION O F T AXABLE-E QUIVALENT N ET I NTEREST I NCOME (non-GAAP) (a)

|  | Nine months ended | Three months ended
In millions |  | September 30, 2021 |  |  |  | September 30, 2020 | September 30, 2021 | September 30, 2020
Net interest income (GAAP) |  | $ | 7,785 |  |  |  |  | $ | 7,522 |  | $ | 2,856 |  | $ | 2,484 |
Taxable-equivalent adjustments |  | 52 |  |  |  |  | 58 |  | 22 |  | 17 |
Net interest income (non-GAAP) |  | $ | 7,837 |  |  |  |  | $ | 7,580 |  | $ | 2,878 |  | $ | 2,501 |

(a)The interest income earned on certain interest-earning assets is completely or partially exempt from federal income tax. As such, these tax-exempt instruments typically yield lower returns than taxable investments. To provide more meaningful comparisons of net interest income, we use interest income on a taxable-equivalent basis by increasing the interest income earned on tax-exempt assets to make it fully equivalent to interest income earned on taxable investments.
G LOSSARY
D EFINED T ERMS
For a glossary of terms commonly used in our filings, please see the glossary of terms included in our 2020 Form 10-K.
A CRONYMS

ACL | Allowance for credit losses |  | LIHTC | Low income housing tax credit
ALLL | Allowance for loan and lease losses |  | LLC | Limited liability company
AOCI | Accumulated other comprehensive income |  | LTV | Loan-to-value ratio
ASC | Accounting Standards Codification |  | MD&A | Management’s Discussion and Analysis of Financial Condition and Results of Operations
ASU | Accounting Standards Update |  | MSR | Mortgage servicing right
BBVA | BBVA USA Bancshares, Inc. |  | NAICS | North American Industry Classification System
BBVA, S.A. | Banco Bilbao Vizcaya Argentaria, S.A. |  | NSFR | Net Stable Funding Ratio
BBVA USA | BBVA USA, the Alabama-chartered bank subsidiary of BBVA USA Bancshares, Inc. |  | OCC | Office of the Comptroller of the Currency
BHC | Bank holding company |  | OCI | Other comprehensive income
bps | Basis points |  | OREO | Other real estate owned
CARES Act | Coronavirus Aid, Relief and Economic Security Act |  | OTC | Over-the-counter
CCAR | Comprehensive Capital Analysis and Review |  | PCD | Purchased credit deteriorated
CECL | Current expected credit losses |  | PD | Probability of default
CET1 | Common equity tier 1 |  | PPP | Paycheck Protection Program
CFPB | Consumer Financial Protection Bureau |  | RAC | PNC’s Reserve Adequacy Committee
CRA | Community Reinvestment Act |  | ROAP | Removal of account provisions
FHLB | Federal Home Loan Bank |  | SBA | Small Business Administration
FHLMC | Federal Home Loan Mortgage Corporation |  | SCB | Stress capital buffer
FICO | Fair Isaac Corporation (credit score) |  | SEC | Securities and Exchange Commission
FNMA | Federal National Mortgage Association |  | SLR | Supplementary leverage ratio
FOMC | Federal Open Market Committee |  | SOFR | Secured Overnight Financing Rate
GAAP | Accounting principles generally accepted in the United States of America |  | SPE | Special purpose entity
GDP | Gross Domestic Product |  | TDR | Troubled debt restructuring
HQLA | High quality, unencumbered liquid assets |  | U.S. | United States of America
ISDA | International Swaps and Derivatives Association |  | VA | Department of Veterans Affairs
LCR | Liquidity Coverage Ratio |  | VaR | Value-at-risk
LGD | Loss given default |  | VIE | Variable interest entity
LIBOR | London Interbank Offered Rate |  |  |

PART II – OTHER INFORMATION
ITEM 1. LEGAL PROCEEDINGS
See the information set forth in Note 13 Legal Proceedings in the Notes To Consolidated Financial Statements under Part I, Item 1 of this Report, which is incorporated by reference in response to this item.
ITEM 1A. RISK FACTORS
There are no material changes from any of the risk factors previously disclosed in our 2020 Form 10-K in response to Part II, Item 1A and Part I, Item 1A, respectively.
104 The PNC Financial Services Group, Inc. – Form 10-Q

ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
Unregistered Sales of Equity Securities
None.
Equity Security Repurchases
Details of our repurchases of PNC common stock during the third quarter of 2021 are included in the following table.

2021 period In thousands, except per share data | Total shares purchased (a) | Average price paid per share | Total shares purchased as part of publicly announced programs (b) | Maximum number of shares that may yet be purchased under the programs (b)
July 1 - 31 | 3 |  | $ | 183.43 |  |  | 75,109 |
August 1 – 31 | 956 |  | $ | 188.93 |  | 956 |  | 74,153 |
September 1 – 30 | 1,105 |  | $ | 191.85 |  | 1,105 |  | 73,048 |
Total | 2,064 |  | $ | 190.49 |  |  |

(a)Includes PNC common stock purchased in connection with our various employee benefit plans generally related to shares used to cover employee payroll tax withholding requirements. See Note 17 Employee Benefit Plans and Note 18 Stock Based Compensation Plans in the Notes To Consolidated Financial Statements included in Item 8 of our 2020 Form 10-K which include additional information regarding our employee benefit and equity compensation plans that use PNC common stock.
(b)On April 4, 2019, our Board of Directors approved the establishment of a stock repurchase program authorization in the amount of 100 million shares of PNC common
stock, effective July 1, 2019. Under this authorization, repurchases may be made in open market or privately negotiated transactions, with the timing and exact amount of
common stock repurchases depending on a number of factors including, among others, market and general economic conditions, regulatory capital considerations, alternative
uses of capital, the potential impact on our credit ratings, and contractual and regulatory limitations, including the results of the supervisory assessment of capital adequacy
and capital planning processes undertaken by the Federal Reserve as part of the CCAR process. PNC announced on March 16, 2020 a temporary suspension of our common stock repurchase program in conjunction with the Federal Reserve’s effort to support the U.S. economy during the pandemic. We continued the suspension through the second quarter of 2021, with the exception of employee benefit-related purchases in the third quarter of 2020, consistent with extension of the Federal Reserves's special capital distribution restrictions. During the second quarter of 2021, PNC announced the reinstatement of share repurchase programs with repurchases of up to $2.9 billion for the four-quarter period beginning in the third quarter of 2021. In the third quarter of 2021, we returned $0.4 billion of capital to shareholders through common share repurchases, representing 2.1 million shares.
The PNC Financial Services Group, Inc. – Form 10-Q 105

ITEM 6. EXHIBITS
The following exhibit index lists Exhibits filed, or in the case of Exhibits 32.1 and 32.2 furnished, with this Quarterly Report on Form 10-Q:

E XHIBIT I NDEX
3.1.8 |  | Statement with Respect to Shares of the 3.400% Fixed-Rate Reset Non-Cumulative Perpetual Preferred Stock, Series T (incorporated herein by reference to Exhibit 3.1 of the Corporation’s Current Report on Form 8-K filed September 13, 2021)
4.11 |  | Deposit Agreement, dated as of September 13, 2021, between the Corporation, Computershare Trust Company, N.A. and Computershare Inc., as depositary, and the holders from time to time of the Depositary Receipts described therein (incorporated herein by reference to Exhibit 4.1 of the Corporation’s Current Report on Form 8-K filed September 13, 2021)
10.6.1 |  | Amendment 2021-1 to the Corporation and Affiliates Deferred Compensation and Incentive Plan, as amended and restated effective January 1, 2020
22 |  | Subsidiary Issuers of Guaranteed Securities
31.1 |  | Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
31.2 |  | Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
32.1 |  | Certification by Chief Executive Officer pursuant to 18 U.S.C. Section 1350
32.2 |  | Certification by Chief Financial Officer pursuant to 18 U.S.C. Section 1350
101.INS |  | Inline XBRL Instance Document *
101.SCH |  | Inline XBRL Taxonomy Extension Schema Document
101.CAL |  | Inline XBRL Taxonomy Extension Calculation Linkbase Document
101.LAB |  | Inline XBRL Taxonomy Extension Label Linkbase Document
101.PRE |  | Inline XBRL Taxonomy Extension Presentation Linkbase Document
101.DEF |  | Inline XBRL Taxonomy Extension Definition Linkbase Document
104 |  | Cover Page Interactive Data File (formatted as inline XBRL and contained in Exhibit 101)

*The instance document does not appear in the interactive data file because its XBRL tags are embedded within the inline XBRL.
You can obtain copies of these Exhibits electronically at the SEC’s website at www.sec.gov. The Exhibits are also available as part of this Form 10-Q on PNC’s corporate website at www.pnc.com/secfilings. Shareholders and bondholders may also obtain copies of Exhibits, without charge, by contacting Shareholder Relations at 800-843-2206 or via e-mail at investor.relations@pnc.com.
CORPORATE INFORMATION
The PNC Financial Services Group, Inc.
Corporate Headquarters
The PNC Financial Services Group, Inc.
The Tower at PNC Plaza
300 Fifth Avenue
Pittsburgh, Pennsylvania 15222-2401
Internet Information
The PNC Financial Services Group, Inc.'s financial reports and information about its products and services are available on the internet at www.pnc.com. We provide information for investors on our corporate website under “About Us – Investor Relations.” We use our Twitter account, @pncnews, as an additional way of disseminating to the public information that may be relevant to investors.
We generally post the following under “About Us – Investor Relations” shortly before or promptly following its first use or release: financially-related press releases, including earnings releases and supplemental financial information, various SEC filings, including annual, quarterly and current reports and proxy statements, presentation materials associated with earnings and other investor conference calls or events, and access to live and recorded audio from earnings and other investor conference calls or events. In some cases, we may post the presentation materials for other investor conference calls or events several days prior to the call or event. For earnings and other conference calls or events, we generally include in our posted materials a cautionary statement regarding forward-looking and non-GAAP financial information, and we provide GAAP reconciliations when we include non-GAAP financial
106 The PNC Financial Services Group, Inc. – Form 10-Q

information. Such GAAP reconciliations may be in materials for the applicable presentation, in materials for prior presentations or in our annual, quarterly or current reports.
When warranted, we will also use our website to expedite public access to time-critical information regarding PNC instead of using a press release or a filing with the SEC for first disclosure of the information. In some circumstances, the information may be relevant to investors but directed at customers, in which case it may be accessed directly through the home page rather than “About Us – Investor Relations.”
We are required to provide additional public disclosure regarding estimated income, losses and pro forma regulatory capital ratios under supervisory and PNC-developed hypothetical severely adverse economic scenarios, as well as information concerning our capital stress testing processes, pursuant to the stress testing regulations adopted by the Federal Reserve and the OCC. We are also required to make certain additional regulatory capital-related public disclosures about our capital structure, risk exposures, risk assessment processes, risk-weighted assets and overall capital adequacy, including market risk-related disclosures, under the regulatory capital rules adopted by the Federal banking agencies. Similarly, the Federal Reserve's rules require quantitative and qualitative disclosures about LCR and, beginning in 2023, our NSFR. Under these regulations, we may satisfy these requirements through postings on our website, and we have done so and expect to continue to do so without also providing disclosure of this information through filings with the SEC.
Other information posted on our corporate website that may not be available in our filings with the SEC includes information relating to our corporate governance and annual communications from our chairman to shareholders.
Where we have included internet addresses in this Report, such as our internet address and the internet address of the SEC, we have included those internet addresses as inactive textual references only. Except as specifically incorporated by reference into this Report, information on those websites is not part hereof.
Financial Information
We are subject to the informational requirements of the Exchange Act and, in accordance with the Exchange Act, we file annual, quarterly and current reports, proxy statements and other information with the SEC. Our SEC File Number is 001-09718. You can obtain copies of these and other filings, including exhibits, electronically at the SEC’s internet website at www.sec.gov or on our corporate internet website at www.pnc.com/secfilings. Shareholders and bond holders may also obtain copies of these filings without charge by contacting Shareholder Services at 800-982-7652 or via the online contact form at www.computershare.com/contactus for copies without exhibits, or via email to investor.relations@pnc.com for copies of exhibits, including financial statement and schedule exhibits where applicable.
Corporate Governance at PNC
Information about our Board of Directors and its committees and corporate governance, including our PNC Code of Business Conduct and Ethics (as amended from time to time), is available on our corporate website at www.pnc.com/corporategovernance. In addition, any future waivers from a provision of the PNC Code of Business Conduct and Ethics covering any of our directors or executive officers (including our principal executive officer, principal financial officer and principal accounting officer or controller) will be posted at this internet address.
Shareholders who would like to request printed copies of the PNC Code of Business Conduct and Ethics or our Corporate Governance Guidelines or the charters of our Board’s Audit, Nominating and Governance, Personnel and Compensation, or Risk Committees (all of which are posted on our corporate website at www.pnc.com/corporategovernance) may do so by sending their requests to our Corporate Secretary at corporate headquarters at the above address. Copies will be provided without charge.
Inquiries
For financial services, call 888-762-2265.
Registered shareholders should contact Shareholder Services at 800-982-7652.
Analysts and institutional investors should contact Bryan Gill, Executive Vice President, Director of Investor Relations, at 412-768-4143 or via email at investor.relations@pnc.com.
News media representatives should contact PNC Media Relations at 412-762-4550 or via email at media.relations@pnc.com.
Dividend Policy
Holders of PNC common stock are entitled to receive dividends when declared by our Board of Directors out of funds legally available for this purpose. Our Board of Directors may not pay or set apart dividends on the common stock until dividends for all past dividend periods on any series of outstanding preferred stock and certain outstanding capital securities issued by the parent company
The PNC Financial Services Group, Inc. – Form 10-Q 107

have been paid or declared and set apart for payment. The Board of Directors presently intends to continue the policy of paying quarterly cash dividends. The amount of any future dividends will depend on economic and market conditions, our financial condition and operating results, and other factors, including contractual restrictions and applicable government regulations and policies (such as those relating to the ability of bank and non-bank subsidiaries to pay dividends to the parent company and regulatory capital limitations). The amount of our dividend is also currently subject to the results of the supervisory assessment of capital adequacy and capital planning processes undertaken by the Federal Reserve as part of the CCAR process as described in the Capital Management portion of the Risk Management section of the Financial Review of this Report and in the Supervision and Regulation section in Item 1 of our 2020 Form 10-K.
Dividend Reinvestment and Stock Purchase Plan
The PNC Financial Services Group, Inc. Dividend Reinvestment and Stock Purchase Plan enables holders of our common stock to conveniently purchase additional shares of common stock. You can obtain a prospectus and enrollment form by contacting Shareholder Services at 800-982-7652. Registered shareholders may also contact this phone number regarding dividends and other shareholder services.
Stock Transfer Agent and Registrar
Computershare
462 South 4th Street, Suite 1600
Louisville, KY 40202
800-982-7652
www.computershare.com/pnc
SIGNATURE
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on November 3, 2021 on its behalf by the undersigned thereunto duly authorized.

/s/ Robert Q. Reilly
Robert Q. Reilly
Executive Vice President and Chief Financial Officer
(Principal Financial Officer)

108 The PNC Financial Services Group, Inc. – Form 10-Q