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Loans and Related Allowance for Credit Losses (Tables) | 12 Months Ended
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Dec. 31, 2023
Asset Quality [Abstract] |
Summary Of The Classification Of Portfolio Segments |
Commercial |  | Consumer
• Commercial and industrial |  | • Residential real estate
• Commercial real estate |  | • Home equity
• Equipment lease financing |  | • Automobile
|  | • Credit card
|  | • Education
|  | • Other consumer
Analysis of Loan Portfolio | Table 40: Analysis of Loan Portfolio (a) (b) (c)
| Accruing |  |  |  |  |
Dollars in millions | Current or Less Than 30 Days Past Due | 30-59 Days Past Due | 60-89 Days Past Due | 90 Days or More Past Due | Total Past Due (d) |  | Nonperforming Loans | Fair Value Option Nonaccrual Loans (e) | Total Loans (f) (g) |
December 31, 2023 |  |  |  |  |  |  |  |  |  |  |
Commercial |  |  |  |  |  |  |  |  |  |  |
Commercial and industrial | $ | 176,796 |  | $ | 104 |  | $ | 45 |  | $ | 76 |  |  | $ | 225 |  |  | $ | 559 |  |  | $ | 177,580 |  |
Commercial real estate | 34,685 |  | 7 |  |  |  | 9 |  |  | 16 |  |  | 735 |  |  | 35,436 |  |
Equipment lease financing | 6,480 |  | 41 |  | 8 |  |  |  | 49 |  |  | 13 |  |  | 6,542 |  |
Total commercial | 217,961 |  | 152 |  | 53 |  | 85 |  |  | 290 |  |  | 1,307 |  |  | 219,558 |  |
Consumer |  |  |  |  |  |  |  |  |  |  |
Residential real estate | 46,159 |  | 282 |  | 101 |  | 192 |  |  | 575 |  | (d) | 294 |  | $ | 516 |  | 47,544 |  |
Home equity | 25,533 |  | 63 |  | 27 |  |  |  | 90 |  |  | 458 |  | 69 |  | 26,150 |  |
Automobile | 14,638 |  | 91 |  | 20 |  | 7 |  |  | 118 |  |  | 104 |  |  | 14,860 |  |
Credit card | 6,991 |  | 54 |  | 39 |  | 86 |  |  | 179 |  |  | 10 |  |  | 7,180 |  |
Education | 1,850 |  | 27 |  | 19 |  | 49 |  |  | 95 |  | (d) |  |  | 1,945 |  |
Other consumer | 4,227 |  | 16 |  | 11 |  | 10 |  |  | 37 |  |  | 7 |  |  | 4,271 |  |
Total consumer | 99,398 |  | 533 |  | 217 |  | 344 |  |  | 1,094 |  |  | 873 |  | 585 |  | 101,950 |  |
Total | $ | 317,359 |  | $ | 685 |  | $ | 270 |  | $ | 429 |  |  | $ | 1,384 |  |  | $ | 2,180 |  | $ | 585 |  | $ | 321,508 |  |
Percentage of total loans | 98.71 | % | 0.21 | % | 0.08 | % | 0.13 | % |  | 0.43 | % |  | 0.68 | % | 0.18 | % | 100.00 | % |
December 31, 2022 |  |  |  |  |  |  |  |  |  |  |
Commercial |  |  |  |  |  |  |  |  |  |  |
Commercial and industrial | $ | 181,223 |  | $ | 169 |  | $ | 27 |  | $ | 137 |  |  | $ | 333 |  |  | $ | 663 |  |  | $ | 182,219 |  |
Commercial real estate | 36,104 |  | 19 |  | 4 |  |  |  |  | 23 |  |  | 189 |  |  | 36,316 |  |
Equipment lease financing | 6,484 |  | 20 |  | 4 |  |  |  | 24 |  |  | 6 |  |  | 6,514 |  |
Total commercial | 223,811 |  | 208 |  | 35 |  | 137 |  |  | 380 |  |  | 858 |  |  | 225,049 |  |
Consumer |  |  |  |  |  |  |  |  |  |  |
Residential real estate | 44,306 |  | 281 |  | 112 |  | 199 |  |  | 592 |  | (d) | 424 |  | $ | 567 |  | 45,889 |  |
Home equity | 25,305 |  | 53 |  | 20 |  |  |  | 73 |  |  | 526 |  | 79 |  | 25,983 |  |
Automobile | 14,543 |  | 106 |  | 25 |  | 7 |  |  | 138 |  |  | 155 |  |  | 14,836 |  |
Credit card | 6,906 |  | 50 |  | 35 |  | 70 |  |  | 155 |  |  | 8 |  |  | 7,069 |  |
Education | 2,058 |  | 34 |  | 22 |  | 59 |  |  | 115 |  | (d) |  |  | 2,173 |  |
Other consumer | 4,975 |  | 15 |  | 12 |  | 10 |  |  | 37 |  |  | 14 |  |  | 5,026 |  |
Total consumer | 98,093 |  | 539 |  | 226 |  | 345 |  |  | 1,110 |  |  | 1,127 |  | 646 |  | 100,976 |  |
Total | $ | 321,904 |  | $ | 747 |  | $ | 261 |  | $ | 482 |  |  | $ | 1,490 |  |  | $ | 1,985 |  | $ | 646 |  | $ | 326,025 |  |
Percentage of total loans | 98.73 | % | 0.23 | % | 0.08 | % | 0.15 | % |  | 0.46 | % |  | 0.61 | % | 0.20 | % | 100.00 | % |
(a)Amounts in table represent loans held for investment and do not include any associated ALLL. (b)The CARES Act credit reporting rules expired in the third quarter of 2023 and, as such, delinquency status at December 31, 2023 is being reported for all loans based on the contractual terms of the loan. Amounts as of December 31, 2022 continue to be presented in accordance with the credit reporting rules under the CARES Act, which required certain loans modified due to pandemic related hardships to not be reported as past due based on the contractual terms of the loan, even when borrowers may not have made payments on their loans during the modification period. (c)The accrued interest associated with our loan portfolio totaled $1.5 billion and $1.2 billion at December 31, 2023 and 2022, respectively. These amounts are included in Other assets on the Consolidated Balance Sheet. (d)Past due loan amounts include government insured or guaranteed Residential real estate loans and Education loans totaling $0.3 billion and $0.1 billion at both December 31, 2023 and 2022, respectively. (e)Consumer loans accounted for under the fair value option for which we do not expect to collect substantially all principal and interest are subject to nonaccrual accounting and classification upon meeting any of our nonaccrual policy criteria. Given that these loans are not accounted for at amortized cost, they have been excluded from the nonperforming loan population. (f)Includes unearned income, unamortized deferred fees and costs on originated loans and premiums or discounts on purchased loans totaling $1.0 billion and $0.9 billion at December 31, 2023 and 2022, respectively. (g)Collateral dependent loans totaled $1.4 billion and $1.3 billion at December 31, 2023 and 2022, respectively.
Nonperforming Assets | The following table presents our nonperforming assets as of December 31, 2023 and 2022: Table 41: Nonperforming Assets
Dollars in millions |  | December 31, 2023 |  | December 31, 2022 |
Nonperforming loans (a) |  |  |  |  |
Commercial |  | $ | 1,307 |  |  | $ | 858 |  |
Consumer (b) |  | 873 |  |  | 1,127 |  |
Total nonperforming loans (c) |  | 2,180 |  |  | 1,985 |  |
OREO and foreclosed assets |  | 36 |  |  | 34 |  |
Total nonperforming assets |  | $ | 2,216 |  |  | $ | 2,019 |  |
Nonperforming loans to total loans |  | 0.68 | % |  | 0.61 | % |
Nonperforming assets to total loans, OREO and foreclosed assets |  | 0.69 | % |  | 0.62 | % |
Nonperforming assets to total assets |  | 0.39 | % |  | 0.36 | % |
(a)In connection with the adoption of ASU 2022-02, nonperforming loans as of December 31, 2023 include certain loans where terms were modified as a result of a borrower’s financial difficulty. Prior period amounts included nonperforming TDRs, for which accounting guidance was eliminated effective January 1, 2023. See Note 1 Accounting Policies and the Loan Modifications to Borrowers Experiencing Financial Difficulty section of this Note 3 for more information on our adoption of this ASU. (b)Excludes most unsecured consumer loans and lines of credit, which are charged off after 120 to 180 days past due and are not placed on nonperforming status. (c)Nonperforming loans for which there is no related ALLL totaled $0.5 billion at December 31, 2023 and primarily include loans with a fair value of collateral that exceeds the amortized cost basis. The comparable amount at December 31, 2022 was $0.7 billion.
Credit Quality Indicators By Loan Class | The following matrix provides key credit risk characteristics that we use to estimate these risk parameters.
Loan Class |  | Probability of Default | Loss Given Default | Exposure at Default
Commercial
Commercial and industrial / Equipment lease financing |  | •For wholesale obligors: internal risk ratings based on borrower characteristics and industry •For retail small balance obligors: credit score, delinquency status, and product type | •Collateral type, LTV, industry, size and outstanding exposure for secured loans •Capital structure, industry and size for unsecured loans •For retail small balance obligors, product type and credit scores | •Outstanding balances, commitment, contractual maturities and historical prepayment experience for loans •Current utilization and historical pre-default draw experience for lines
Commercial real estate (CRE) |  | •Property performance metrics, property type, market and risk pool for the forecast period •For the long-run average period, internal risk ratings based on borrower characteristics | •Property type, LTV, market, risk pool and costs to sell for the forecast period •For the long-run average period, internal ratings based on collateral performance | •Outstanding balances, commitment, contractual maturities and historical prepayment experience for loans
Consumer
Home equity / Residential real estate |  | •Borrower credit scores, delinquency status, origination vintage, LTV and contractual maturity | •Collateral characteristics, LTV and costs to sell | •Outstanding balances, contractual maturities and historical prepayment experience for loans •Current utilization and historical pre-default draw experience for lines
Automobile |  | •Borrower credit scores, delinquency status, borrower income, LTV and contractual maturity | •New vs. used, LTV and borrower credit scores | •Outstanding balances, contractual maturities and historical prepayment experience
Credit card |  | •Borrower credit scores, delinquency status, utilization, payment behavior and months on book | •Borrower credit scores and credit line amount | •Paydown curves are developed using a pro-rata method and estimated using borrower behavior segments, payment ratios and borrower credit scores
Education / Other consumer |  | •Modeled using either discrete risk parameters or analytical approaches based on net charge-offs and paydown rates
The following matrix describes the key economic variables that are consumed during our forecast period by loan class, as well as other assumptions that are used for our reversion and long-run average approaches.
Loan Class | Forecast Period - Key Economic Variables | Reversion Method | Long-Run Average
Commercial
Commercial and industrial / Equipment lease financing | •GDP and Gross Domestic Investment measures, employment related variables and personal income and consumption measures | •Immediate reversion | •Average parameters determined based on internal and external historical data •Modeled parameters using long-run economic conditions for retail small balance obligors
Commercial real estate (CRE) | • CRE Price Index, unemployment rates, GDP, corporate bond yield and interest rates | • Immediate reversion | • Average parameters determined based on internal and external historical data
Consumer
Home equity / Residential real estate | •Unemployment rates, HPI and interest rates | •Straight-line over 3 years | •Modeled parameters using long-run economic conditions
Automobile | •Unemployment rates, HPI, disposable personal income and Manheim used car index | •Straight-line over 1 year | •Average parameters determined based on internal historical data
Credit card | •Unemployment rates, personal consumption expenditure and HPI | •Straight-line over 2 years | •Modeled parameters using long-run economic conditions
Education / Other consumer | •Modeled using either discrete risk parameters or analytical approaches based on net charge-offs and paydown rates
The following table presents credit quality indicators for our commercial loan classes: Table 42: Commercial Credit Quality Indicators (a)
| Term Loans by Origination Year |  |  |
December 31, 2023 In millions | 2023 |  | 2022 | 2021 | 2020 | 2019 | Prior | Revolving Loans | Revolving Loans Converted to Term | Total
Commercial and industrial |  |  |  |  |  |  |  |  |  |
Pass Rated | $ | 23,019 |  |  | $ | 26,657 |  | $ | 7,562 |  | $ | 5,783 |  | $ | 4,110 |  | $ | 11,982 |  | $ | 88,467 |  | $ | 573 |  | $ | 168,153 |
Criticized | 838 |  |  | 1,781 |  | 739 |  | 331 |  | 281 |  | 698 |  | 4,708 |  | 51 |  | 9,427 |
Total commercial and industrial loans | 23,857 |  | 28,438 | 8,301 | 6,114 | 4,391 | 12,680 | 93,175 | 624 | 177,580
Gross charge-offs (b) | 25 | (c) | 32 | 33 | 8 | 3 | 26 | 105 | 12 | 244
Commercial real estate |  |  |  |  |  |  |  |  |  |
Pass Rated | 4,182 |  |  | 8,571 |  | 2,986 |  | 2,190 |  | 4,887 |  | 7,411 |  | 383 |  |  |  | 30,610 |
Criticized | 155 |  |  | 1,300 |  | 455 |  | 490 |  | 622 |  | 1,753 |  | 51 |  |  |  | 4,826 |
Total commercial real estate loans | 4,337 |  | 9,871 | 3,441 | 2,680 | 5,509 | 9,164 | 434 |  | 35,436
Gross charge-offs (b) |  |  |  |  | 12 | 31 | 137 |  |  | 180
Equipment lease financing |  |  |  |  |  |  |  |  |  |
Pass Rated | 1,522 |  |  | 1,424 |  | 689 |  | 690 |  | 452 |  | 1,378 |  |  |  |  |  | 6,155 |
Criticized | 90 |  |  | 81 |  | 81 |  | 51 |  | 35 |  | 49 |  |  |  |  |  | 387 |
Total equipment lease financing loans | 1,612 |  | 1,505 |  | 770 | 741 | 487 | 1,427 |  |  | 6,542
Gross charge-offs (b) | 4 |  | 4 | 4 | 4 | 1 | 1 |  |  | 18
Total commercial loans | $ | 29,806 |  |  | $ | 39,814 |  | $ | 12,512 |  | $ | 9,535 |  | $ | 10,387 |  | $ | 23,271 |  | $ | 93,609 |  | $ | 624 |  | $ | 219,558 |
Total commercial gross charge-offs | $ | 29 |  |  | $ | 36 |  | $ | 37 |  | $ | 24 |  | $ | 35 |  | $ | 164 |  | $ | 105 |  | $ | 12 |  | $ | 442 |
| Term Loans by Origination Year |  |  |
December 31, 2022 In millions | 2022 | 2021 | 2020 | 2019 | 2018 | Prior | Revolving Loans | Revolving Loans Converted to Term | Total Loans
Commercial and industrial |  |  |  |  |  |  |  |  |
Pass Rated | $ | 41,685 |  | $ | 12,493 |  | $ | 8,134 |  | $ | 6,261 |  | $ | 4,209 |  | $ | 13,165 |  | $ | 89,384 |  | $ | 69 |  | $ | 175,400 |
Criticized | 1,259 | 423 |  | 277 |  | 299 |  | 297 |  | 551 |  | 3,682 |  | 31 |  | 6,819 |
Total commercial and industrial | 42,944 |  | 12,916 |  | 8,411 |  | 6,560 |  | 4,506 |  | 13,716 |  | 93,066 |  | 100 |  | 182,219 |
Commercial real estate |  |  |  |  |  |  |  |  |
Pass Rated | 8,835 |  | 4,153 |  | 3,266 |  | 5,511 |  | 3,005 |  | 7,454 |  | 450 |  |  | 32,674 |
Criticized | 348 |  | 37 |  | 322 |  | 758 |  | 807 |  | 1,367 |  | 3 |  |  | 3,642 |
Total commercial real estate | 9,183 |  | 4,190 |  | 3,588 |  | 6,269 |  | 3,812 |  | 8,821 |  | 453 |  |  | 36,316 |
Equipment lease financing |  |  |  |  |  |  |  |  |
Pass Rated | 1,797 |  | 962 |  | 942 |  | 670 |  | 410 |  | 1,495 |  |  |  | 6,276 |
Criticized | 60 |  | 55 |  | 56 |  | 39 |  | 17 |  | 11 |  |  |  | 238 |
Total equipment lease financing | 1,857 |  | 1,017 |  | 998 |  | 709 |  | 427 |  | 1,506 |  |  |  | 6,514 |
Total commercial | $ | 53,984 |  | $ | 18,123 |  | $ | 12,997 |  | $ | 13,538 |  | $ | 8,745 |  | $ | 24,043 |  | $ | 93,519 |  | $ | 100 |  | $ | 225,049 |
(a)Loans in our commercial portfolio are classified as Pass Rated or Criticized based on the regulatory definitions, which are driven by the PD and LGD ratings that we assign. The Criticized classification includes loans that were rated special mention, substandard or doubtful as of December 31, 2023 and 2022. (b)Gross charge-offs are presented on a year-to-date basis, as of the reporting date. (c)Includes charge-offs of deposit overdrafts. The following table presents credit quality indicators for our residential real estate and home equity loan classes: Table 43: Credit Quality Indicators for Residential Real Estate and Home Equity Loan Classes
| Term Loans by Origination Year |  |  |
December 31, 2023 In millions | 2023 | 2022 | 2021 | 2020 | 2019 | Prior | Revolving Loans | Revolving Loans Converted to Term | Total
Residential real estate |  |  |  |  |  |  |  |  |
Current estimated LTV ratios |  |  |  |  |  |  |  |  |
Greater than 100% | $ | 15 |  | $ | 139 |  | $ | 79 |  | $ | 31 |  | $ | 10 |  | $ | 28 |  |  |  | $ | 302 |
Greater than or equal to 80% to 100% | 1,665 |  | 1,928 |  | 955 |  | 221 |  | 69 |  | 92 |  |  |  | 4,930 |
Less than 80% | 3,585 |  | 7,977 |  | 14,421 |  | 6,514 |  | 2,154 |  | 6,935 |  |  |  | 41,586 |
No LTV available | 56 |  |  |  | 13 |  |  |  |  |  | 4 |  |  |  | 73 |
Government insured or guaranteed loans | 14 |  | 20 |  | 16 |  | 66 |  | 37 |  | 500 |  |  |  | 653 |
Total residential real estate loans | $ | 5,335 |  | $ | 10,064 |  | $ | 15,484 |  | $ | 6,832 |  | $ | 2,270 |  | $ | 7,559 |  |  |  | $ | 47,544 |
Updated FICO scores |  |  |  |  |  |  |  |  |
Greater than or equal to 780 | $ | 3,206 |  | $ | 7,797 |  | $ | 12,197 |  | $ | 5,035 |  | $ | 1,492 |  | $ | 4,004 |  |  |  | $ | 33,731 |
720 to 779 | 1,482 |  | 1,659 |  | 2,389 |  | 1,107 |  | 432 |  | 1,388 |  |  |  | 8,457 |
660 to 719 | 400 |  | 508 |  | 657 |  | 334 |  | 171 |  | 721 |  |  |  | 2,791 |
Less than 660 | 93 |  | 71 |  | 133 |  | 122 |  | 82 |  | 680 |  |  |  | 1,181 |
No FICO score available | 140 |  | 9 |  | 92 |  | 168 |  | 56 |  | 266 |  |  |  | 731 |
Government insured or guaranteed loans | 14 |  | 20 |  | 16 |  | 66 |  | 37 |  | 500 |  |  |  | 653 |
Total residential real estate loans | $ | 5,335 |  | $ | 10,064 |  | $ | 15,484 |  | $ | 6,832 |  | $ | 2,270 |  | $ | 7,559 |  |  |  | $ | 47,544 |
Gross charge-offs (a) |  |  | $ | 2 |  | $ | 1 |  | $ | 1 |  |  |  | $ | 4 |  |  |  |  |  | $ | 8 |
Home equity |  |  |  |  |  |  |  |  |
Current estimated LTV ratios |  |  |  |  |  |  |  |  |
Greater than 100% |  |  | $ | 1 |  | $ | 12 |  | $ | 6 |  | $ | 14 |  | $ | 306 |  | $ | 309 |  | $ | 648 |
Greater than or equal to 80% to 100% |  |  | 4 |  | 40 |  | 17 |  | 22 |  | 1,116 |  | 1,743 |  | 2,942 |
Less than 80% |  |  | 157 |  | 1,866 |  | 845 |  | 2,556 |  | 6,843 |  | 10,293 |  | 22,560 |
Total home equity loans |  |  |  |  | $ | 162 |  | $ | 1,918 |  | $ | 868 |  | $ | 2,592 |  | $ | 8,265 |  | $ | 12,345 |  | $ | 26,150 |
Updated FICO scores |  |  |  |  |  |  |  |  |
Greater than or equal to 780 |  |  | $ | 102 |  | $ | 1,254 |  | $ | 489 |  | $ | 1,605 |  | $ | 4,604 |  | $ | 6,083 |  | $ | 14,137 |
720 to 779 |  |  | 38 |  | 423 |  | 216 |  | 488 |  | 2,222 |  | 3,225 |  | 6,612 |
660 to 719 |  |  | 17 |  | 174 |  | 110 |  | 271 |  | 1,207 |  | 1,894 |  | 3,673 |
Less than 660 |  |  | 5 |  | 65 |  | 52 |  | 220 |  | 223 |  | 1,089 |  | 1,654 |
No FICO score available |  |  |  |  | 2 |  | 1 |  | 8 |  | 9 |  | 54 |  | 74 |
Total home equity loans |  |  |  |  | $ | 162 |  | $ | 1,918 |  | $ | 868 |  | $ | 2,592 |  | $ | 8,265 |  | $ | 12,345 |  | $ | 26,150 |
Gross charge-offs (a) |  |  |  |  |  |  |  |  |  |  | $ | 4 |  | $ | 7 |  | $ | 10 |  | $ | 21 |
(Continued from previous page) | Term Loans by Origination Year |  |  |
December 31, 2022 In millions | 2022 | 2021 | 2020 | 2019 | 2018 | Prior | Revolving Loans | Revolving Loans Converted to Term | Total Loans
Residential real estate |  |  |  |  |  |  |  |  |
Current estimated LTV ratios |  |  |  |  |  |  |  |  |
Greater than 100% | $ | 4 |  | $ | 52 |  | $ | 20 |  | $ | 10 |  | $ | 4 |  | $ | 41 |  |  |  | $ | 131 |
Greater than or equal to 80% to 100% | 1,185 |  | 678 |  | 232 |  | 84 |  | 24 |  | 92 |  |  |  | 2,295 |
Less than 80% | 9,396 |  | 15,844 |  | 7,074 |  | 2,346 |  | 822 |  | 7,220 |  |  |  | 42,702 |
No LTV available |  |  | 61 |  |  |  | 3 |  |  |  | 4 |  |  |  | 68 |
Government insured or guaranteed loans | 9 |  | 15 |  | 66 |  | 39 |  | 28 |  | 536 |  |  |  | 693 |
Total residential real estate | $ | 10,594 |  | $ | 16,650 |  | $ | 7,392 |  | $ | 2,482 |  | $ | 878 |  | $ | 7,893 |  |  |  | $ | 45,889 |
Updated FICO scores |  |  |  |  |  |  |  |  |
Greater than or equal to 780 | $ | 6,825 |  | $ | 12,596 |  | $ | 5,276 |  | $ | 1,623 |  | $ | 463 |  | $ | 4,027 |  |  |  | $ | 30,810 |
720 to 779 | 3,172 |  | 3,024 |  | 1,369 |  | 476 |  | 180 |  | 1,457 |  |  |  | 9,678 |
660 to 719 | 514 |  | 744 |  | 378 |  | 189 |  | 98 |  | 796 |  |  |  | 2,719 |
Less than 660 | 63 |  | 108 |  | 110 |  | 88 |  | 71 |  | 740 |  |  |  | 1,180 |
No FICO score available | 11 |  | 163 |  | 193 |  | 67 |  | 38 |  | 337 |  |  |  | 809 |
Government insured or guaranteed loans | 9 |  | 15 |  | 66 |  | 39 |  | 28 |  | 536 |  |  |  | 693 |
Total residential real estate | $ | 10,594 |  | $ | 16,650 |  | $ | 7,392 |  | $ | 2,482 |  | $ | 878 |  | $ | 7,893 |  |  |  | $ | 45,889 |
Home equity |  |  |  |  |  |  |  |  |
Current estimated LTV ratios |  |  |  |  |  |  |  |  |
Greater than 100% |  |  | $ | 4 |  | $ | 14 |  | $ | 9 |  | $ | 2 |  | $ | 15 |  | $ | 268 |  | $ | 137 |  | $ | 449 |
Greater than or equal to 80% to 100% |  |  | 4 |  | 51 |  | 27 |  | 4 |  | 31 |  | 854 |  | 1,149 |  | 2,120 |
Less than 80% |  | 172 |  | 2,078 |  | 961 |  | 285 |  | 2,851 |  | 7,780 |  | 9,287 |  | 23,414 |
Total home equity |  |  | $ | 180 |  | $ | 2,143 |  | $ | 997 |  | $ | 291 |  | $ | 2,897 |  | $ | 8,902 |  | $ | 10,573 |  | $ | 25,983 |
Updated FICO scores |  |  |  |  |  |  |  |  |
Greater than or equal to 780 |  |  | $ | 110 |  | $ | 1,357 |  | $ | 554 |  | $ | 155 |  | $ | 1,791 |  | $ | 5,093 |  | $ | 5,545 |  | $ | 14,605 |
720 to 779 |  |  | 47 |  | 515 |  | 248 |  | 64 |  | 567 |  | 2,305 |  | 2,843 |  | 6,589 |
660 to 719 |  |  | 19 |  | 211 |  | 140 |  | 42 |  | 288 |  | 1,146 |  | 1,449 |  | 3,295 |
Less than 660 |  | 4 | 57 |  | 54 |  | 29 |  | 242 |  | 342 |  | 671 |  | 1,399 |
No FICO score available |  |  |  |  | 3 |  | 1 |  | 1 |  | 9 |  | 16 |  | 65 |  | 95 |
Total home equity |  |  | $ | 180 |  | $ | 2,143 |  | $ | 997 |  | $ | 291 |  | $ | 2,897 |  | $ | 8,902 |  | $ | 10,573 |  | $ | 25,983 |
(a)Gross charge-offs are presented on a year-to-date basis, as of the reporting date. The following table presents credit quality indicators for our automobile, credit card, education and other consumer loan classes: Table 44: Credit Quality Indicators for Automobile, Credit Card, Education and Other Consumer Loan Classes
| Term Loans by Origination Year |  |  |
December 31, 2023 In millions | 2023 |  | 2022 | 2021 | 2020 | 2019 | Prior | Revolving Loans | Revolving Loans Converted to Term | Total
Automobile |  |  |  |  |  |  |  |  |  |
Updated FICO scores |  |  |  |  |  |  |  |  |  |
Greater than or equal to 780 | $ | 2,722 |  |  | $ | 1,650 |  | $ | 1,483 |  | $ | 535 |  | $ | 368 |  | $ | 88 |  |  |  | $ | 6,846 |
720 to 779 | 1,797 |  |  | 1,104 |  | 778 |  | 301 |  | 250 |  | 80 |  |  |  | 4,310 |
660 to 719 | 1,014 |  |  | 604 |  | 408 |  | 186 |  | 186 |  | 70 |  |  |  | 2,468 |
Less than 660 | 264 |  |  | 272 |  | 243 |  | 152 |  | 200 |  | 105 |  |  |  | 1,236 |
Total automobile loans | $ | 5,797 |  |  | $ | 3,630 |  | $ | 2,912 |  | $ | 1,174 |  | $ | 1,004 |  | $ | 343 |  |  |  | $ | 14,860 |
Gross charge-offs (a) | $ | 8 |  |  | $ | 24 |  | $ | 22 |  | $ | 17 |  | $ | 30 |  | $ | 20 |  |  |  |  |  | $ | 121 |
Credit card |  |  |  |  |  |  |  |  |  |
Updated FICO scores |  |  |  |  |  |  |  |  |  |
Greater than or equal to 780 |  |  |  |  |  |  |  | $ | 2,017 |  | $ | 1 |  | $ | 2,018 |
720 to 779 |  |  |  |  |  |  |  | 1,976 |  | 4 |  | 1,980 |
660 to 719 |  |  |  |  |  |  |  | 1,979 |  | 13 |  | 1,992 |
Less than 660 |  |  |  |  |  |  |  | 1,036 |  | 48 |  | 1,084 |
No FICO score available or required (b) |  |  |  |  |  |  |  | 103 |  | 3 |  | 106 |
Total credit card loans |  |  |  |  |  |  |  | $ | 7,111 |  | $ | 69 |  | $ | 7,180 |
Gross charge-offs (a) |  |  |  |  |  |  |  |  |  |  |  |  |  | $ | 290 |  | $ | 29 |  | $ | 319 |
Education |  |  |  |  |  |  |  |  |  |
Updated FICO scores |  |  |  |  |  |  |  |  |  |
Greater than or equal to 780 | $ | 35 |  |  | $ | 88 |  | $ | 45 |  | $ | 40 |  | $ | 51 |  | $ | 331 |  |  |  | $ | 590 |
720 to 779 | 32 |  |  | 47 |  | 24 |  | 19 |  | 24 |  | 131 |  |  |  | 277 |
660 to 719 | 20 |  |  | 17 |  | 8 |  | 6 |  | 8 |  | 54 |  |  |  | 113 |
Less than 660 | 4 |  |  | 3 |  | 2 |  | 1 |  | 2 |  | 21 |  |  |  | 33 |
No FICO score available or required (b) | 15 |  |  | 5 |  | 4 |  | 2 |  |  | 1 |  |  |  | 27 |
Total loans using FICO credit metric | 106 |  |  | 160 |  | 83 |  | 68 |  | 85 |  | 538 |  |  |  | 1,040 |
Other internal credit metrics |  |  |  |  |  |  | 905 |  |  |  | 905 |
Total education loans | $ | 106 |  |  | $ | 160 |  | $ | 83 |  | $ | 68 |  | $ | 85 |  | $ | 1,443 |  |  |  | $ | 1,945 |
Gross charge-offs (a) |  |  |  |  |  | $ | 1 |  | $ | 1 |  | $ | 2 |  | $ | 13 |  |  |  |  |  | $ | 17 |
Other consumer |  |  |  |  |  |  |  |  |  |
Updated FICO scores |  |  |  |  |  |  |  |  |  |
Greater than or equal to 780 | $ | 241 |  |  | $ | 127 |  | $ | 47 |  | $ | 21 |  | $ | 14 |  | $ | 11 |  | $ | 39 |  | $ | 1 |  | $ | 501 |
720 to 779 | 286 |  |  | 157 |  | 54 |  | 26 |  | 17 |  | 11 |  | 80 |  | 1 |  | 632 |
660 to 719 | 147 |  |  | 140 |  | 57 |  | 27 |  | 21 |  | 11 |  | 87 |  | 2 |  | 492 |
Less than 660 | 19 |  |  | 52 |  | 31 |  | 17 |  | 14 |  | 8 |  | 43 |  | 1 |  | 185 |
Total loans using FICO credit metric | 693 |  |  | 476 |  | 189 |  | 91 |  | 66 |  | 41 |  | 249 |  | 5 |  | 1,810 |
Other internal credit metrics | 19 |  |  | 97 |  | 33 |  | 48 |  | 71 |  | 34 |  | 2,149 |  | 10 |  | 2,461 |
Total other consumer loans | $ | 712 |  |  | $ | 573 |  | $ | 222 |  | $ | 139 |  | $ | 137 |  | $ | 75 |  | $ | 2,398 |  | $ | 15 |  | $ | 4,271 |
Gross charge-offs (a) | $ | 75 |  | (c) | $ | 23 |  | $ | 18 |  | $ | 14 |  | $ | 14 |  | $ | 8 |  | $ | 11 |  | $ | 1 |  | $ | 164 |
(Continued from previous page) | Term Loans by Origination Year |  |  |
December 31, 2022 In millions | 2022 | 2021 | 2020 | 2019 | 2018 | Prior | Revolving Loans | Revolving Loans Converted to Term | Total Loans
Updated FICO Scores |  |  |  |  |  |  |  |  |
Automobile |  |  |  |  |  |  |  |  |
Greater than or equal to 780 | $ | 2,390 |  | $ | 2,162 |  | $ | 922 |  | $ | 760 |  | $ | 241 |  | $ | 75 |  |  |  | $ | 6,550 |
720 to 779 | 1,702 |  | 1,312 |  | 561 |  | 538 |  | 222 |  | 69 |  |  |  | 4,404 |
660 to 719 | 854 |  | 660 |  | 341 |  | 401 |  | 187 |  | 56 |  |  |  | 2,499 |
Less than 660 | 193 |  | 290 |  | 230 |  | 368 |  | 228 |  | 74 |  |  |  | 1,383 |
Total automobile | $ | 5,139 |  | $ | 4,424 |  | $ | 2,054 |  | $ | 2,067 |  | $ | 878 |  | $ | 274 |  |  |  | $ | 14,836 |
Credit card |  |  |  |  |  |  |  |  |
Greater than or equal to 780 |  |  |  |  |  |  | $ | 1,954 |  | $ | 2 |  | $ | 1,956 |
720 to 779 |  |  |  |  |  |  | 1,994 |  | 6 |  | 2,000 |
660 to 719 |  |  |  |  |  |  | 1,957 |  | 13 |  | 1,970 |
Less than 660 |  |  |  |  |  |  | 1,001 |  | 35 |  | 1,036 |
No FICO score available or required (b) |  |  |  |  |  |  | 104 |  | 3 |  | 107 |
Total credit card |  |  |  |  |  |  | $ | 7,010 |  | $ | 59 |  | $ | 7,069 |
Education |  |  |  |  |  |  |  |  |
Greater than or equal to 780 | $ | 42 |  | $ | 53 |  | $ | 48 |  | $ | 61 |  | $ | 51 |  | $ | 357 |  |  |  | $ | 612 |
720 to 779 | 39 |  | 27 |  | 24 |  | 30 |  | 24 |  | 143 |  |  |  | 287 |
660 to 719 | 21 |  | 8 |  | 8 |  | 9 |  | 8 |  | 59 |  |  |  | 113 |
Less than 660 | 4 |  | 1 |  | 1 |  | 2 |  | 2 |  | 24 |  |  |  | 34 |
No FICO score available or required (b) | 20 |  | 8 |  | 7 |  | 3 |  |  | 1 |  |  |  | 39 |
Education loans using FICO credit metric | 126 |  | 97 |  | 88 |  | 105 |  | 85 |  | 584 |  |  |  | 1,085 |
Other internal credit metrics |  |  |  |  |  | 1,088 |  |  |  | 1,088 |
Total education | $ | 126 |  | $ | 97 |  | $ | 88 |  | $ | 105 |  | $ | 85 |  | $ | 1,672 |  |  |  | $ | 2,173 |
Other consumer |  |  |  |  |  |  |  |  |
Greater than or equal to 780 | $ | 224 |  | $ | 97 |  | $ | 53 |  | $ | 46 |  | $ | 14 |  | $ | 18 |  | $ | 47 |  | $ | 2 |  | $ | 501 |
720 to 779 | 302 |  | 122 |  | 68 |  | 62 |  | 20 |  | 15 |  | 89 |  | 2 |  | 680 |
660 to 719 | 229 |  | 110 |  | 68 |  | 66 |  | 28 |  | 8 |  | 95 |  | 2 |  | 606 |
Less than 660 | 32 |  | 48 |  | 37 |  | 40 |  | 20 |  | 6 |  | 44 |  | 2 |  | 229 |
Other consumer loans using FICO credit metric | 787 |  | 377 |  | 226 |  | 214 |  | 82 |  | 47 |  | 275 |  | 8 |  | 2,016 |
Other internal credit metrics | 125 |  | 43 |  | 40 |  | 34 |  | 7 |  | 29 |  | 2,720 |  | 12 |  | 3,010 |
Total other consumer | $ | 912 |  | $ | 420 |  | $ | 266 |  | $ | 248 |  | $ | 89 |  | $ | 76 |  | $ | 2,995 |  | $ | 20 |  | $ | 5,026 |
(a)Gross charge-offs are presented on a year-to-date basis, as of the reporting date. (b)Loans with no FICO score available or required generally refers to new accounts issued to borrowers with limited credit history, accounts for which we cannot obtain an updated FICO score (e.g., recent profile changes), cards issued with a business name and/or cards secured by collateral. Management proactively assesses the risk and size of this loan category and, when necessary, takes actions to mitigate the credit risk. (c)Includes charge-offs of deposit overdrafts.
Financing Receivable, Modified | The following table presents the amortized cost basis, as of December 31, 2023, of FDMs granted during the twelve months ended December 31, 2023: Table 45: Loan Modifications Granted to Borrowers Experiencing Financial Difficulty (a) (b)
Year ended December 31, 2023 Dollars in millions |  | Interest Rate Reduction | Term Extension | Payment Delay | Repayment Plan | Interest Rate Reduction and Payment Delay | Interest Rate Reduction and Term Extension | Payment Delay and Term Extension | Other (c) | Total | % of Loan Class |
Commercial |  |  |  |  |  |  |  |  |  |  |  |
Commercial and industrial |  | $ | 13 |  | $ | 683 |  | $ | 65 |  |  |  | $ | 14 |  | $ | 18 |  | $ | 156 |  | $ | 150 |  | $ | 1,099 |  | 0.62 | % |
Commercial real estate |  | 47 | 816 |  |  |  |  |  |  |  |  | 17 |  | 87 |  | 967 |  | 2.73 | % |
Total commercial |  | 60 |  | 1,499 |  | 65 |  |  |  | 14 |  | 18 |  | 173 |  | 237 |  | 2,066 |  | 0.94 | % |
Consumer |  |  |  |  |  |  |  |  |  |  |  |
Residential real estate |  | 2 |  | 1 |  | 95 |  |  |  |  | 5 |  |  | 6 |  | 109 |  | 0.23 | % |
Home equity |  |  |  | 1 |  | 10 |  |  |  |  | 8 |  |  | 12 |  | 31 |  | 0.12 | % |
Credit card |  |  |  |  |  |  |  | $ | 58 |  |  |  |  |  |  |  | 58 |  | 0.81 | % |
Education |  |  |  | 5 |  |  |  |  |  |  |  |  |  |  |  | 5 |  | 0.26 | % |
Other consumer |  |  |  |  |  |  |  | 1 |  |  |  |  |  |  |  | 1 |  | 0.02 | % |
Total consumer |  | 2 |  | 7 |  | 105 |  | 59 |  |  | 13 |  |  | 18 |  | 204 |  | 0.20 | % |
Total |  | $ | 62 |  | $ | 1,506 |  | $ | 170 |  | $ | 59 |  | $ | 14 |  | $ | 31 |  | $ | 173 |  | $ | 255 |  | $ | 2,270 |  | 0.71 | % |
(a)At December 31, 2023, there were $0.4 billion of unfunded lending related commitments associated with FDMs. (b)Excludes the amortized cost basis of modified loans that were paid off, charged off or otherwise liquidated as of period end. (c)Includes loans where we have received notification that a borrower has filed for Chapter 7 bankruptcy relief, but specific instructions as to the terms of the relief have not been formally ruled upon by the court. Amounts also include trial modifications. Table 46 presents the financial effect of FDMs granted during the twelve months ended December 31, 2023: Table 46: Financial Effect of FDMs (a)
Year ended December 31, 2023 Dollars in millions |  |  | Weighted-Average Interest Rate Reduction | Weighted-Average Term Extension (in Months) | Weighted-Average Payment Delay (in Months)
Commercial |  |  |  |  |
Commercial and industrial |  |  | 2.70 | % | 12 | 3
Commercial real estate |  |  | 4.54 | % | 14 | 5
Consumer |  |  |  |  |
Residential real estate |  |  | 1.34 | % | 80 | 9
Home equity |  |  | 1.17 | % | 56 | 4
Education |  |  |  |  | 20 |
(a)Excludes the financial effects of modifications for loans that were paid off, charged off or otherwise liquidated as of period end. After we modify a loan, we continue to track its performance under its most recent modified terms. The following table presents the performance, as of December 31, 2023, of FDMs granted during the twelve months ended December 31, 2023: Table 47: Delinquency Status of FDMs (a)
Year ended December 31, 2023 Dollars in millions | Current or Less Than 30 Days Past Due | 30-59 Days Past Due | 60-89 Days Past Due | 90 Days or More Past Due | Nonperforming Loans | Total
Commercial |  |  |  |  |  |
Commercial and industrial | $ | 828 |  | $ | 14 |  |  |  |  |  | $ | 257 |  | $ | 1,099 |
Commercial real estate | 863 |  |  |  |  |  |  |  | 104 |  | 967 |
Total commercial | 1,691 |  | 14 |  |  |  |  |  | 361 |  | 2,066 |
Consumer |  |  |  |  |  |  |
Residential real estate | 15 |  | 1 |  |  |  |  |  | 93 |  | 109 |
Home equity | 4 |  |  |  |  |  |  |  | 27 |  | 31 |
Credit card | 41 |  | 5 |  | $ | 4 |  | $ | 7 |  | 1 |  | 58 |
Education | 5 |  |  |  |  |  |  |  |  |  | 5 |
Other consumer |  |  |  |  |  |  |  |  | 1 |  | 1 |
Total consumer | 65 |  | 6 |  | 4 |  | 7 |  | 122 |  | 204 |
Total | $ | 1,756 |  | $ | 20 |  | $ | 4 |  | $ | 7 |  | $ | 483 |  | $ | 2,270 |
(a)Represents amortized cost basis.
Financing Receivable, Modified, Subsequent Default | We generally consider FDMs to have subsequently defaulted when they become 60 days past due after the most recent date the loan was modified. The following table presents loans that were both (i) classified as FDMs, and (ii) subsequently defaulted during the period Table 48: Subsequently Defaulted FDMs (a)
Year ended December 31, 2023 Dollars in millions | Interest Rate Reduction | Term Extension | Payment Delay | All Other Modifications (b) | Total
Commercial |  |  |  |  |
Commercial and industrial |  | $ | 38 |  | $ | 166 |  | $ | 7 |  | $ | 211 |
Commercial real estate | $ | 46 |  | 15 |  |  |  | 61 |
Total commercial | 46 |  | 53 |  | 166 |  | 7 |  | 272 |
Consumer |  |  |  |  |  |
Residential real estate | 1 |  |  | 28 |  | 2 |  | 31 |
Home equity |  |  | 2 |  | 10 |  | 12 |
Credit card |  |  |  | 16 |  | 16 |
Total consumer | 1 |  |  |  | 30 |  | 28 |  | 59 |
Total | $ | 47 |  | $ | 53 |  | $ | 196 |  | $ | 35 |  | $ | 331 |
(a)Represents amortized cost basis. (b)Includes the following modification categories: principal forgiveness, repayment plans, combinations of interest rate reduction/payment delay and interest rate reduction/ term extension and other.
Financial Impact and TDRs by Concession Type | Table 49 quantifies the number of loans that were classified as TDRs as well as the change in the loans’ balance as a result of becoming a TDR during the years ended December 31, 2022 and 2021. Additionally, the table provides information about the types of TDR concessions. See Note 1 Accounting Policies for additional discussion of TDRs. Table 49: Financial Impact and TDRs by Concession Type (a)
|  | Number of Loans |  | Pre-TDR Amortized Cost Basis (b) |  | Post-TDR Amortized Cost Basis (c)
During the year ended December 31, 2022 Dollars in millions |  | Principal Forgiveness |  | Rate Reduction |  | Other |  | Total
Commercial |  | 57 |  |  | $ | 363 |  |  | $ | 9 |  |  | $ | 58 |  |  | $ | 202 |  |  | $ | 269 |
Consumer |  | 10,809 |  |  | 162 |  |  |  |  | 123 |  |  | 22 |  |  | 145 |
Total TDRs |  | 10,866 |  |  | $ | 525 |  |  | $ | 9 |  |  | $ | 181 |  |  | $ | 224 |  |  | $ | 414 |
During the year ended December 31, 2021 Dollars in millions |  |  |  |  |  |  |  |  |  |  |  |
Commercial |  | 57 |  |  | $ | 536 |  |  | $ | 6 |  |  |  |  | $ | 510 |  |  | $ | 516 |
Consumer |  | 6,109 |  |  | 108 |  |  |  |  | $ | 64 |  |  | 33 |  |  | 97 |
Total TDRs |  | 6,166 |  |  | $ | 644 |  |  | $ | 6 |  |  | $ | 64 |  |  | $ | 543 |  |  | $ | 613 |
(a)Impact of partial charge-offs at TDR date are included in this table. (b)Represents the amortized cost basis of the loans as of the quarter end prior to TDR designation. (c)Represents the amortized cost basis of the TDRs as of the end of the quarter in which the TDR occurs.
Rollforward of Allowance for Credit Losses | We maintain the ACL related to loans at levels that we believe to be appropriate to absorb expected credit losses in the portfolios as of the balance sheet date. See Note 1 Accounting Policies for a discussion of the methodologies used to determine this allowance. A rollforward of the ACL related to loans follows: Table 50: Rollforward of Allowance for Credit Losses
At or for the year ended December 31 | 2023 |  |  | 2022 |  | 2021 |
In millions | Commercial | Consumer | Total |  |  | Commercial | Consumer | Total |  | Commercial | Consumer | Total |
Allowance for loan and lease losses |  |  |  |  |  |  |  |  |  |  |  |  |
Beginning balance | $ | 3,114 |  | $ | 1,627 |  | $ | 4,741 |  |  |  | $ | 3,185 |  | $ | 1,683 |  | $ | 4,868 |  |  | $ | 3,337 |  | $ | 2,024 |  | $ | 5,361 |  |
Adoption of ASU 2022-02 (a) |  | (35) |  | (35) |  |  |  |  |  |  |  |  |  |  |
Beginning balance, adjusted | 3,114 |  | 1,592 |  | 4,706 |  |  |  | 3,185 |  | 1,683 |  | 4,868 |  |  | 3,337 |  | 2,024 |  | 5,361 |  |
Acquisition PCD reserves |  |  |  |  |  |  |  |  |  | 774 |  | 282 |  | 1,056 |  |
Charge-offs | (442) |  | (650) |  | (1,092) |  |  |  | (307) |  | (678) |  | (985) |  |  | (434) |  | (667) |  | (1,101) |  |
Recoveries | 137 |  | 245 |  | 382 |  |  |  | 114 |  | 308 |  | 422 |  |  | 106 |  | 338 |  | 444 |  |
Net (charge-offs) | (305) |  | (405) |  | (710) |  |  |  | (193) |  | (370) |  | (563) |  |  | (328) |  | (329) |  | (657) |  |
Provision for (recapture of) credit losses | 447 |  | 345 |  | 792 |  |  |  | 126 |  | 313 |  | 439 |  |  | (594) |  | (293) |  | (887) |  |
Other | 3 |  |  |  | 3 |  |  |  | (4) |  | 1 |  | (3) |  |  | (4) |  | (1) |  | (5) |  |
Ending balance | $ | 3,259 |  | $ | 1,532 |  | $ | 4,791 |  |  |  | $ | 3,114 |  | $ | 1,627 |  | $ | 4,741 |  |  | $ | 3,185 |  | $ | 1,683 |  | $ | 4,868 |  |
Allowance for unfunded lending related commitments (b) |  |  |  |  |  |  |  |  |  |
Beginning balance | $ | 613 |  | $ | 81 |  | $ | 694 |  |  |  | $ | 564 |  | $ | 98 |  | $ | 662 |  |  | $ | 485 |  | $ | 99 |  | $ | 584 |  |
Acquisition PCD reserves |  |  |  |  |  |  |  |  |  |  | 43 |  | 3 |  | 46 |  |
Provision for (recapture of) credit losses | (68) |  | 37 |  | (31) |  |  |  | 49 |  | (17) |  | 32 |  |  | 36 |  | (4) |  | 32 |  |
Ending balance | $ | 545 |  | $ | 118 |  | $ | 663 |  |  |  | $ | 613 |  | $ | 81 |  | $ | 694 |  |  | $ | 564 |  | $ | 98 |  | $ | 662 |  |
Allowance for credit losses at December 31 (c) | $ | 3,804 |  | $ | 1,650 |  | $ | 5,454 |  |  |  | $ | 3,727 |  | $ | 1,708 |  | $ | 5,435 |  |  | $ | 3,749 |  | $ | 1,781 |  | $ | 5,530 |  |
(a) Represents the impact of adopting ASU 2022-02 on January 1, 2023. As a result of adoption, we eliminated the accounting guidance for TDRs, including the use of a discounted cash flow approach to measure the allowance for TDRs. (b) See Note 10 Commitments for additional information about the underlying commitments related to this allowance. (c) Represents the ALLL plus allowance for unfunded lending related commitments and excludes allowances for investment securities and other financial assets, which together totaled $120 million, $176 million and $171 million at December 31, 2023, 2022 and 2021 respectively.

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