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Accounting Policies (Tables) | 12 Months Ended
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Dec. 31, 2024
Accounting Policies [Abstract] |
Schedule Of Policy For Classifying Nonperforming Assets | The matrix that follows summarizes our policies for classifying certain loans as nonperforming loans and/or discontinuing the accrual of loan interest income.
Commercial
Loans classified as nonperforming and accounted for as nonaccrual | • Loans accounted for at amortized cost where: –The loan is 90 days or more past due. –The loan is rated substandard or worse due to the determination that full collection of principal and interest is not probable as demonstrated by the following conditions: •The collection of principal or interest is 90 days or more past due, •Reasonable doubt exists as to the certainty of the borrower’s future debt service ability, according to the terms of the credit arrangement, regardless of whether 90 days have passed or not, •The borrower has filed, or will likely file for bankruptcy, and it is not probable the borrower will be able to repay contractual payments due under the loan, •The bank advances additional funds to cover principal or interest, •We are in the process of liquidating a commercial borrower, or •We are pursuing remedies under a guarantee.
Loans excluded from nonperforming classification but accounted for as nonaccrual | • Loans accounted for under the fair value option and full collection of principal and interest is not probable. • Loans accounted for at the lower of cost or market less costs to sell (held for sale) and full collection of principal and interest is not probable.
Loans excluded from nonperforming classification and nonaccrual accounting | • Loans that are well secured and in the process of collection. • Certain government insured or guaranteed loans where substantially all principal and interest is insured. • Commercial purchasing card assets that do not accrue interest.
Consumer
Loans classified as nonperforming and accounted for as nonaccrual | • Loans accounted for at amortized cost where full collection of contractual principal and interest is not deemed probable as demonstrated in the policies below: – The loan is 90 days past due for home equity and installment loans, and 180 days past due for well- secured residential real estate loans, – The loan had been modified and classified as a TDR prior to the adoption of ASU 2022-02, – The loan has been modified due to a borrower experiencing financial difficulty and is not government insured or guaranteed, – The loan has been modified to defer prior payments in forbearance to the end of the loan term, – Notification of bankruptcy has been received, – The bank holds a subordinate lien position in the loan and the first lien mortgage loan is seriously stressed (i.e., 90 days or more past due), – Other loans within the same borrower relationship have been placed on nonaccrual or charge-offs have been taken on them, – The bank has ordered the repossession of non-real estate collateral securing the loan, or – The bank has charged-off the loan to the value of the collateral.
Loans excluded from nonperforming classification but accounted for as nonaccrual | • Loans accounted for under the fair value option and full collection of principal and interest is not probable. • Loans accounted for at the lower of cost or market less costs to sell (held for sale) and full collection of principal and interest is not probable.
Loans excluded from nonperforming classification and nonaccrual accounting | • Certain government insured or guaranteed loans where substantially all principal and interest is insured. • Residential real estate loans that are well secured and in the process of collection. • Consumer loans and lines of credit, not secured by residential real estate or automobiles, as permitted by regulatory guidance.
Recently Adopted Accounting Standards | Recently Adopted Accounting Standards
Accounting Standards Update | Description | Financial Statement Impact
Reference Rate Reform - ASU 2020-04 Issued March 2020 Reference Rate Reform Scope - ASU 2021-01 Issued January 2021 Reference Rate Reform Deferral of Sunset Date – ASU 2022-06 Issued December 2022 | • Provides optional expedients and exceptions for applying generally accepted accounting principles to contracts, hedging relationships and other transactions that reference LIBOR or another reference rate expected to be discontinued because of reference rate reform (codified in ASC 848). • Includes optional expedients related to contract modifications that allow an entity to account for modifications (if certain criteria are met) as if the modifications were only minor (assets within the scope of ASC 310, Receivables), were not substantial (assets within the scope of ASC 470, Debt) and/or did not result in remeasurements or reclassifications (assets within the scope of ASC 842, Leases, and other Topics) of the existing contract. • Includes optional expedients related to hedging relationships within the scope of ASC 815, Derivatives & Hedging, whereby changes to the critical terms of a hedging relationship do not require dedesignation if certain criteria are met. In addition, potential sources of ineffectiveness as a result of reference rate reform may be disregarded when performing some effectiveness assessments. • Includes optional expedients and exceptions for contract modifications and hedge accounting that apply to derivative instruments impacted by the market-wide discounting transition. • Guidance in these ASUs is effective as of March 12, 2020 through December 31, 2024. | • ASU 2020-04 was adopted March 12, 2020. ASU 2021-01 was retrospectively adopted October 1, 2020. ASU 2022-06 was adopted upon issuance. • During the fourth quarter of 2020, we elected to apply certain optional expedients for contract modifications and hedging relationships to derivative instruments impacted by the market-wide discounting transition. These optional expedients remove the requirement to remeasure contract modifications or dedesignate hedging relationships due to reference rate reform. The elections made in the fourth quarter of 2020 apply only to derivative instruments impacted by the market-wide discounting transition, not all derivative instruments. • During the first quarter of 2021, we elected to apply certain optional expedients to derivative instruments that were modified in the first quarter due to the adoption of fallback language recommended by the ISDA to address the anticipated cessation of LIBOR. These optional expedients remove the requirement to remeasure contract modifications or dedesignate hedging relationships due to reference rate reform. We applied these optional expedients consistently to all eligible LIBOR cessation-related contract modifications and hedging relationships since election. • During the fourth quarter of 2021, we elected to apply certain optional expedients for contract modifications to receivables modified in the fourth quarter due to the cessation of 1-week and 2-month USD LIBOR tenors and non-USD Interbank Offered Rates. These optional expedients remove the requirement to assess whether the contract modification was more-than-minor in accordance with ASC 310. We also elected to apply certain optional expedients related to assessing hedge effectiveness to our cash flow hedge relationships affected by reference rate reform. We applied these optional expedients consistently to all eligible LIBOR cessation-related contract modifications and hedging relationships since election. • During the second quarter of 2023, we elected and applied certain optional expedients for contract modifications and hedging relationships impacted by the central clearing counterparties conversion processes for LIBOR-indexed derivative instruments. These optional expedients remove the requirement to remeasure contract modifications or dedesignate hedging relationships due to reference rate reform. The elections made apply only to derivatives instruments impacted by the central clearinghouse conversion process. • During the second quarter of 2023, we applied certain optional expedients for investment security, debt and preferred stock instrument contract modifications impacted by LIBOR cessation. These optional expedients remove the requirement to remeasure contract modifications. • We did not elect any additional optional expedients for contract modifications and hedge relationships affected by reference rate reform before the expiration of this guidance on December 31, 2024.
Accounting Standards Update | Description | Financial Statement Impact
Improvements to Reportable Segment Disclosures - ASU 2023-07 Issued November 2023 | • Requires that a public entity disclose significant segment expenses that are regularly provided to the CODM and included within each reported measure of segment profit or loss. • Requires that a public entity disclose an amount for other segment items by reportable segment and a description of its composition. • Requires that a public entity provide all annual disclosures about a reportable segment’s profit or loss and assets currently required by ASC 280 in interim periods. • Clarifies that if the CODM uses more than one measure of a segment’s profit or loss in assessing segment performance and deciding how to allocate resources, a public entity may report one or more of those additional measures of segment profit. • Requires that a public entity disclose the title and position of the CODM and an explanation of how the CODM uses the reported measure(s) of segment profit or loss in assessing segment performance and deciding how to allocate resources. • Requires a retrospective transition approach for all prior periods presented in the financial statements. | • Adopted for annual periods beginning in 2024 and interim periods beginning in the first quarter of 2025, using a retrospective transition approach. • The presentation of our business segment results has been updated to reflect significant segment-level expense information and can be found within Note 22 Segment Reporting. • This ASU did not impact our Consolidated Income Statement, Consolidated Statement of Comprehensive Income, Consolidated Balance Sheet, Consolidated Statement of Cash Flows or Consolidated Statement of Changes in Equity.
Credit Quality Indicators by Loan Class | The following matrix provides key credit risk characteristics that we use to estimate these risk parameters.
Loan Class |  | Probability of Default | Loss Given Default | Exposure at Default
Commercial
Commercial and industrial / Equipment lease financing |  | •For wholesale obligors: internal risk ratings based on borrower characteristics and industry •For retail small balance obligors: credit score, delinquency status, and product type | •Collateral type, LTV, industry, size and outstanding exposure for secured loans •Capital structure, industry and size for unsecured loans •For retail small balance obligors, product type and credit scores | •Outstanding balances, commitment, contractual maturities and historical prepayment experience for loans •Current utilization and historical pre-default draw experience for lines
Commercial real estate (CRE) |  | •Property performance metrics, property type, market and risk pool and internal risk ratings based on borrower characteristics | •Property type, LTV, market, risk pool and costs to sell | •Outstanding balances, commitment, contractual maturities and historical prepayment experience for loans
Consumer
Home equity / Residential real estate |  | •Borrower credit scores, delinquency status, origination vintage, LTV and contractual maturity | •Collateral characteristics, LTV and costs to sell | •Outstanding balances, contractual maturities and historical prepayment experience for loans •Current utilization and historical pre-default draw experience for lines
Automobile |  | •Borrower credit scores, delinquency status, borrower income, LTV and contractual maturity | •New vs. used, LTV and borrower credit scores | •Outstanding balances, contractual maturities and historical prepayment experience
Credit card |  | •Borrower credit scores, delinquency status, utilization, payment behavior and months on book | •Borrower credit scores and credit line amount | •Paydown curves are developed using a pro-rata method and estimated using borrower behavior segments, payment ratios and borrower credit scores
Education / Other consumer |  | •Modeled using either discrete risk parameters or analytical approaches based on net charge-offs and paydown rates
The following matrix describes the key economic variables that are consumed during our forecast period by loan class, as well as other assumptions that are used for our reversion and long-run average approaches.
Loan Class | Forecast Period - Key Economic Variables | Reversion Method | Long-Run Average
Commercial
Commercial and industrial / Equipment lease financing | •GDP and Gross Domestic Investment measures, employment related variables and personal income and consumption measures | •Immediate reversion | •Average parameters determined based on internal and external historical data •Modeled parameters using long-run economic conditions for retail small balance obligors
Commercial real estate (CRE) | • CRE Price Index, unemployment rates, GDP, corporate bond yield and interest rates | • Immediate reversion | • Average parameters determined based on internal and external historical data
Consumer
Home equity / Residential real estate | •Unemployment rates, HPI and interest rates | •Straight-line over 3 years | •Modeled parameters using long-run economic conditions
Automobile | •Unemployment rates, HPI, disposable personal income and Manheim used car index | •Straight-line over 1 year | •Average parameters determined based on internal historical data
Credit card | •Unemployment rates, personal consumption expenditure and HPI | •Straight-line over 2 years | •Modeled parameters using long-run economic conditions
Education / Other consumer | •Modeled using either discrete risk parameters or analytical approaches based on net charge-offs and paydown rates
The following table presents credit quality indicators for our commercial loan classes: Table 50: Commercial Credit Quality Indicators (a)
| Term Loans by Origination Year |  |  |
December 31, 2024 In millions | 2024 |  | 2023 | 2022 | 2021 | 2020 | Prior | Revolving Loans | Revolving Loans Converted to Term | Total
Commercial and industrial |  |  |  |  |  |  |  |  |  |
Pass Rated | $ | 22,145 |  |  | $ | 13,815 |  | $ | 17,043 |  | $ | 5,275 |  | $ | 4,594 |  | $ | 11,270 |  | $ | 91,389 |  | $ | 522 |  | $ | 166,053 |
Criticized | 761 |  |  | 878 |  | 1,856 |  | 601 |  | 144 |  | 580 |  | 4,868 |  | 49 |  | 9,737 |
Total commercial and industrial loans | 22,906 |  | 14,693 | 18,899 | 5,876 | 4,738 | 11,850 | 96,257 | 571 | 175,790
Gross charge-offs (b) | 22 | (c) | 32 | 51 | 25 | 5 | 7 | 133 | 53 | 328
Commercial real estate |  |  |  |  |  |  |  |  |  |
Pass Rated | 2,331 |  |  | 5,575 |  | 6,875 |  | 2,232 |  | 1,220 |  | 9,685 |  | 423 |  |  |  | 28,341 |
Criticized | 141 |  |  | 335 |  | 1,974 |  | 485 |  | 465 |  | 1,853 |  | 25 |  |  |  | 5,278 |
Total commercial real estate loans | 2,472 |  | 5,910 | 8,849 | 2,717 | 1,685 | 11,538 | 448 |  | 33,619
Gross charge-offs (b) | 28 |  | 5 |  | 2 | 1 | 322 |  |  | 358
Equipment lease financing |  |  |  |  |  |  |  |  |  |
Pass Rated | 1,814 |  |  | 1,264 |  | 1,112 |  | 478 |  | 478 |  | 1,305 |  |  |  |  |  | 6,451 |
Criticized | 51 |  |  | 79 |  | 88 |  | 35 |  | 21 |  | 30 |  |  |  |  |  | 304 |
Total equipment lease financing loans | 1,865 |  | 1,343 |  | 1,200 | 513 | 499 | 1,335 |  |  | 6,755
Gross charge-offs (b) | 1 |  | 6 | 12 | 5 | 4 | 6 |  |  | 34
Total commercial loans | $ | 27,243 |  |  | $ | 21,946 |  | $ | 28,948 |  | $ | 9,106 |  | $ | 6,922 |  | $ | 24,723 |  | $ | 96,705 |  | $ | 571 |  | $ | 216,164 |
Total commercial gross charge-offs | $ | 51 |  |  | $ | 43 |  | $ | 63 |  | $ | 32 |  | $ | 10 |  | $ | 335 |  | $ | 133 |  | $ | 53 |  | $ | 720 |
| Term Loans by Origination Year |  |  |
December 31, 2023 In millions | 2023 |  | 2022 | 2021 | 2020 | 2019 | Prior | Revolving Loans | Revolving Loans Converted to Term | Total
Commercial and industrial |  |  |  |  |  |  |  |  |  |
Pass Rated | $ | 23,019 |  |  | $ | 26,657 |  | $ | 7,562 |  | $ | 5,783 |  | $ | 4,110 |  | $ | 11,982 |  | $ | 88,467 |  | $ | 573 |  | $ | 168,153 |
Criticized | 838 |  |  | 1,781 |  | 739 |  | 331 |  | 281 |  | 698 |  | 4,708 |  | 51 |  | 9,427 |
Total commercial and industrial loans | 23,857 |  |  | 28,438 |  | 8,301 |  | 6,114 |  | 4,391 |  | 12,680 |  | 93,175 |  | 624 |  | 177,580 |
Gross charge-offs (b) | 25 |  | (c) | 32 |  | 33 |  | 8 |  | 3 |  | 26 |  | 105 |  | 12 |  | 244 |
Commercial real estate |  |  |  |  |  |  |  |  |  |
Pass Rated | 4,182 |  |  | 8,571 |  | 2,986 |  | 2,190 |  | 4,887 |  | 7,411 |  | 383 |  |  |  | 30,610 |
Criticized | 155 |  |  | 1,300 |  | 455 |  | 490 |  | 622 |  | 1,753 |  | 51 |  |  |  | 4,826 |
Total commercial real estate loans | 4,337 |  |  | 9,871 |  | 3,441 |  | 2,680 |  | 5,509 |  | 9,164 |  | 434 |  |  | 35,436 |
Gross charge-offs (b) |  |  |  |  |  |  |  | 12 |  | 31 |  | 137 |  |  |  |  |  | 180 |
Equipment lease financing |  |  |  |  |  |  |  |  |  |
Pass Rated | 1,522 |  |  | 1,424 |  | 689 |  | 690 |  | 452 |  | 1,378 |  |  |  |  |  | 6,155 |
Criticized | 90 |  |  | 81 |  | 81 |  | 51 |  | 35 |  | 49 |  |  |  |  |  | 387 |
Total equipment lease financing loans | 1,612 |  |  | 1,505 |  | 770 |  | 741 |  | 487 |  | 1,427 |  |  |  | 6,542 |
Gross charge-offs (b) | 4 |  |  | 4 |  | 4 |  | 4 |  | 1 |  | 1 |  |  |  |  |  | 18 |
Total commercial loans | $ | 29,806 |  |  | $ | 39,814 |  | $ | 12,512 |  | $ | 9,535 |  | $ | 10,387 |  | $ | 23,271 |  | $ | 93,609 |  | $ | 624 |  | $ | 219,558 |
Total commercial gross charge-offs | $ | 29 |  |  | $ | 36 |  | $ | 37 |  | $ | 24 |  | $ | 35 |  | $ | 164 |  | $ | 105 |  | $ | 12 |  | $ | 442 |
(a)Loans in our commercial portfolio are classified as Pass Rated or Criticized based on the regulatory definitions, which are driven by the PD and LGD ratings that we assign. The Criticized classification includes loans that were rated special mention, substandard or doubtful as of December 31, 2024 and 2023. (b)Gross charge-offs are presented on a year-to-date basis, as of the period end date. (c)Includes charge-offs of deposit overdrafts. The following table presents credit quality indicators for our residential real estate and home equity loan classes: Table 51: Credit Quality Indicators for Residential Real Estate and Home Equity Loan Classes
| Term Loans by Origination Year |  |  |
December 31, 2024 In millions | 2024 | 2023 | 2022 | 2021 | 2020 | Prior | Revolving Loans | Revolving Loans Converted to Term | Total
Residential real estate |  |  |  |  |  |  |  |  |
Current estimated LTV ratios |  |  |  |  |  |  |  |  |
Greater than 100% | $ | 10 |  | $ | 55 |  | $ | 85 |  | $ | 52 |  | $ | 23 |  | $ | 32 |  |  |  | $ | 257 |
Greater than or equal to 80% to 100% | 591 |  | 485 |  | 954 |  | 601 |  | 171 |  | 111 |  |  |  | 2,913 |
Less than 80% | 2,043 |  | 4,039 |  | 8,450 |  | 13,958 |  | 6,084 |  | 8,039 |  |  |  | 42,613 |
No LTV available |  |  |  |  |  |  | 9 |  |  |  | 3 |  |  |  | 12 |
Government insured or guaranteed loans | 1 |  | 16 |  | 23 |  | 17 |  | 66 |  | 497 |  |  |  | 620 |
Total residential real estate loans | $ | 2,645 |  | $ | 4,595 |  | $ | 9,512 |  | $ | 14,637 |  | $ | 6,344 |  | $ | 8,682 |  |  |  | $ | 46,415 |
Updated FICO scores |  |  |  |  |  |  |  |  |
Greater than or equal to 780 | $ | 1,730 |  | $ | 3,264 |  | $ | 7,584 |  | $ | 11,723 |  | $ | 4,683 |  | $ | 4,858 |  |  |  | $ | 33,842 |
720 to 779 | 789 |  | 805 |  | 1,406 |  | 2,035 |  | 1,004 |  | 1,567 |  |  |  | 7,606 |
660 to 719 | 115 |  | 270 |  | 401 |  | 620 |  | 324 |  | 784 |  |  |  | 2,514 |
Less than 660 | 9 |  | 108 |  | 90 |  | 156 |  | 116 |  | 696 |  |  |  | 1,175 |
No FICO score available | 1 |  | 132 |  | 8 |  | 86 |  | 151 |  | 280 |  |  |  | 658 |
Government insured or guaranteed loans | 1 |  | 16 |  | 23 |  | 17 |  | 66 |  | 497 |  |  |  | 620 |
Total residential real estate loans | $ | 2,645 |  | $ | 4,595 |  | $ | 9,512 |  | $ | 14,637 |  | $ | 6,344 |  | $ | 8,682 |  |  |  | $ | 46,415 |
Gross charge-offs (a) |  |  |  |  |  |  | $ | 1 |  |  |  | $ | 2 |  |  |  |  |  | $ | 3 |
Home equity (b) |  |  |  |  |  |  |  |  |
Current estimated LTV ratios |  |  |  |  |  |  |  |  |
Greater than 100% |  |  |  | $ | 1 |  | $ | 12 |  | $ | 17 |  | $ | 368 |  | $ | 372 |  | $ | 770 |
Greater than or equal to 80% to 100% |  |  |  | 5 |  | 31 |  | 30 |  | 1,098 |  | 1,619 |  | 2,783 |
Less than 80% |  |  |  | 141 |  | 1,670 |  | 2,807 |  | 6,907 |  | 10,913 |  | 22,438 |
Total home equity loans |  |  |  |  |  | $ | 147 |  | $ | 1,713 |  | $ | 2,854 |  | $ | 8,373 |  | $ | 12,904 |  | $ | 25,991 |
Updated FICO scores |  |  |  |  |  |  |  |  |
Greater than or equal to 780 |  |  |  | $ | 94 |  | $ | 1,145 |  | $ | 1,753 |  | $ | 4,720 |  | $ | 6,211 |  | $ | 13,923 |
720 to 779 |  |  |  | 34 |  | 352 |  | 572 |  | 2,251 |  | 3,274 |  | 6,483 |
660 to 719 |  |  |  | 14 |  | 151 |  | 289 |  | 1,193 |  | 2,085 |  | 3,732 |
Less than 660 |  |  |  | 5 |  | 63 |  | 234 |  | 202 |  | 1,290 |  | 1,794 |
No FICO score available |  |  |  |  |  | 2 |  | 6 |  | 7 |  | 44 |  | 59 |
Total home equity loans |  |  |  |  |  | $ | 147 |  | $ | 1,713 |  | $ | 2,854 |  | $ | 8,373 |  | $ | 12,904 |  | $ | 25,991 |
Gross charge-offs (a) |  |  |  |  |  |  |  |  |  |  | $ | 1 |  | $ | 16 |  | $ | 19 |  | $ | 36 |
(Continued from previous page) | Term Loans by Origination Year |  |  |
December 31, 2023 In millions | 2023 | 2022 | 2021 | 2020 | 2019 | Prior | Revolving Loans | Revolving Loans Converted to Term | Total
Residential real estate |  |  |  |  |  |  |  |  |
Current estimated LTV ratios |  |  |  |  |  |  |  |  |
Greater than 100% | $ | 15 |  | $ | 139 |  | $ | 79 |  | $ | 31 |  | $ | 10 |  | $ | 28 |  |  |  | $ | 302 |
Greater than or equal to 80% to 100% | 1,665 |  | 1,928 |  | 955 |  | 221 |  | 69 |  | 92 |  |  |  | 4,930 |
Less than 80% | 3,585 |  | 7,977 |  | 14,421 |  | 6,514 |  | 2,154 |  | 6,935 |  |  |  | 41,586 |
No LTV available | 56 |  |  |  | 13 |  |  |  |  |  | 4 |  |  |  | 73 |
Government insured or guaranteed loans | 14 |  | 20 |  | 16 |  | 66 |  | 37 |  | 500 |  |  |  | 653 |
Total residential real estate loans | $ | 5,335 |  | $ | 10,064 |  | $ | 15,484 |  | $ | 6,832 |  | $ | 2,270 |  | $ | 7,559 |  |  |  | $ | 47,544 |
Updated FICO scores |  |  |  |  |  |  |  |  |
Greater than or equal to 780 | $ | 3,206 |  | $ | 7,797 |  | $ | 12,197 |  | $ | 5,035 |  | $ | 1,492 |  | $ | 4,004 |  |  |  | $ | 33,731 |
720 to 779 | 1,482 |  | 1,659 |  | 2,389 |  | 1,107 |  | 432 |  | 1,388 |  |  |  | 8,457 |
660 to 719 | 400 |  | 508 |  | 657 |  | 334 |  | 171 |  | 721 |  |  |  | 2,791 |
Less than 660 | 93 |  | 71 |  | 133 |  | 122 |  | 82 |  | 680 |  |  |  | 1,181 |
No FICO score available | 140 |  | 9 |  | 92 |  | 168 |  | 56 |  | 266 |  |  |  | 731 |
Government insured or guaranteed loans | 14 |  | 20 |  | 16 |  | 66 |  | 37 |  | 500 |  |  |  | 653 |
Total residential real estate loans | $ | 5,335 |  | $ | 10,064 |  | $ | 15,484 |  | $ | 6,832 |  | $ | 2,270 |  | $ | 7,559 |  |  |  | $ | 47,544 |
Gross charge-offs (a) |  |  | $ | 2 |  | $ | 1 |  | $ | 1 |  |  |  | $ | 4 |  |  |  |  |  | $ | 8 |
Home equity (b) |  |  |  |  |  |  |  |  |
Current estimated LTV ratios |  |  |  |  |  |  |  |  |
Greater than 100% |  |  | $ | 1 |  | $ | 12 |  | $ | 6 |  | $ | 14 |  | $ | 306 |  | $ | 309 |  | $ | 648 |
Greater than or equal to 80% to 100% |  |  | 4 |  | 40 |  | 17 |  | 22 |  | 1,116 |  | 1,743 |  | 2,942 |
Less than 80% |  |  | 157 |  | 1,866 |  | 845 |  | 2,556 |  | 6,843 |  | 10,293 |  | 22,560 |
Total home equity loans |  |  |  | $ | 162 |  | $ | 1,918 |  | $ | 868 |  | $ | 2,592 |  | $ | 8,265 |  | $ | 12,345 |  | $ | 26,150 |
Updated FICO scores |  |  |  |  |  |  |  |  |
Greater than or equal to 780 |  |  | $ | 102 |  | $ | 1,254 |  | $ | 489 |  | $ | 1,605 |  | $ | 4,604 |  | $ | 6,083 |  | $ | 14,137 |
720 to 779 |  |  | 38 |  | 423 |  | 216 |  | 488 |  | 2,222 |  | 3,225 |  | 6,612 |
660 to 719 |  |  | 17 |  | 174 |  | 110 |  | 271 |  | 1,207 |  | 1,894 |  | 3,673 |
Less than 660 |  |  | 5 |  | 65 |  | 52 |  | 220 |  | 223 |  | 1,089 |  | 1,654 |
No FICO score available |  |  |  |  | 2 |  | 1 |  | 8 |  | 9 |  | 54 |  | 74 |
Total home equity loans |  |  |  |  | $ | 162 |  | $ | 1,918 |  | $ | 868 |  | $ | 2,592 |  | $ | 8,265 |  | $ | 12,345 |  | $ | 26,150 |
Gross charge-offs (a) |  |  |  |  |  |  |  |  |  |  | $ | 4 |  | $ | 7 |  | $ | 10 |  | $ | 21 |
(a)Gross charge-offs are presented on a year-to-date basis, as of the period end date. (b)Beginning January 1, 2022, new originations consist of only revolving Home Equity Lines of Credit. The following table presents credit quality indicators for our automobile, credit card, education and other consumer loan classes: Table 52: Credit Quality Indicators for Automobile, Credit Card, Education and Other Consumer Loan Classes
| Term Loans by Origination Year |  |  |
December 31, 2024 In millions | 2024 |  | 2023 | 2022 | 2021 | 2020 | Prior | Revolving Loans | Revolving Loans Converted to Term | Total
Automobile |  |  |  |  |  |  |  |  |  |
Updated FICO scores |  |  |  |  |  |  |  |  |  |
Greater than or equal to 780 | $ | 3,288 |  |  | $ | 1,717 |  | $ | 1,094 |  | $ | 865 |  | $ | 241 |  | $ | 125 |  |  |  | $ | 7,330 |
720 to 779 | 2,047 |  |  | 1,123 |  | 636 |  | 415 |  | 129 |  | 90 |  |  |  | 4,440 |
660 to 719 | 963 |  |  | 671 |  | 367 |  | 227 |  | 82 |  | 74 |  |  |  | 2,384 |
Less than 660 | 246 |  |  | 351 |  | 231 |  | 174 |  | 87 |  | 112 |  |  |  | 1,201 |
Total automobile loans | $ | 6,544 |  |  | $ | 3,862 |  | $ | 2,328 |  | $ | 1,681 |  | $ | 539 |  | $ | 401 |  |  |  | $ | 15,355 |
Gross charge-offs (a) | $ | 9 |  |  | $ | 44 |  | $ | 27 |  | $ | 17 |  | $ | 12 |  | $ | 22 |  |  |  |  |  | $ | 131 |
Credit card |  |  |  |  |  |  |  |  |  |
Updated FICO scores |  |  |  |  |  |  |  |  |  |
Greater than or equal to 780 |  |  |  |  |  |  |  | $ | 2,090 |  | $ | 2 |  | $ | 2,092 |
720 to 779 |  |  |  |  |  |  |  | 1,859 |  | 5 |  | 1,864 |
660 to 719 |  |  |  |  |  |  |  | 1,815 |  | 16 |  | 1,831 |
Less than 660 |  |  |  |  |  |  |  | 936 |  | 57 |  | 993 |
No FICO score available or required (b) |  |  |  |  |  |  |  | 97 |  | 2 |  | 99 |
Total credit card loans |  |  |  |  |  |  |  | $ | 6,797 |  | $ | 82 |  | $ | 6,879 |
Gross charge-offs (a) |  |  |  |  |  |  |  |  |  |  |  |  |  | $ | 316 |  | $ | 39 |  | $ | 355 |
Education |  |  |  |  |  |  |  |  |  |
Updated FICO scores |  |  |  |  |  |  |  |  |  |
Greater than or equal to 780 | $ | 22 |  |  | $ | 58 |  | $ | 79 |  | $ | 39 |  | $ | 33 |  | $ | 318 |  |  |  | $ | 549 |
720 to 779 | 20 |  |  | 36 |  | 38 |  | 20 |  | 14 |  | 116 |  |  |  | 244 |
660 to 719 | 13 |  |  | 14 |  | 15 |  | 6 |  | 5 |  | 46 |  |  |  | 99 |
Less than 660 | 3 |  |  | 3 |  | 3 |  | 1 |  | 1 |  | 19 |  |  |  | 30 |
No FICO score available or required (b) | 12 |  |  | 5 |  | 4 |  | 1 |  |  | 1 |  |  |  | 23 |
Total loans using FICO credit metric | 70 |  |  | 116 |  | 139 |  | 67 |  | 53 |  | 500 |  |  |  | 945 |
Other internal credit metrics |  |  |  |  |  |  | 691 |  |  |  | 691 |
Total education loans | $ | 70 |  |  | $ | 116 |  | $ | 139 |  | $ | 67 |  | $ | 53 |  | $ | 1,191 |  |  |  | $ | 1,636 |
Gross charge-offs (a) |  |  |  |  |  | $ | 1 |  | $ | 1 |  | $ | 1 |  | $ | 16 |  |  |  |  |  | $ | 19 |
Other consumer |  |  |  |  |  |  |  |  |  |
Updated FICO scores |  |  |  |  |  |  |  |  |  |
Greater than or equal to 780 | $ | 245 |  |  | $ | 129 |  | $ | 64 |  | $ | 20 |  | $ | 5 |  | $ | 6 |  | $ | 37 |  | $ | 1 |  | $ | 507 |
720 to 779 | 292 |  |  | 141 |  | 70 |  | 21 |  | 6 |  | 6 |  | 72 |  | 1 |  | 609 |
660 to 719 | 203 |  |  | 97 |  | 72 |  | 22 |  | 8 |  | 6 |  | 79 |  | 1 |  | 488 |
Less than 660 | 20 |  |  | 33 |  | 34 |  | 15 |  | 6 |  | 5 |  | 40 |  | 1 |  | 154 |
Total loans using FICO credit metric | 760 |  |  | 400 |  | 240 |  | 78 |  | 25 |  | 23 |  | 228 |  | 4 |  | 1,758 |
Other internal credit metrics | 6 |  |  | 9 |  | 77 |  | 12 |  | 11 |  | 90 |  | 2,056 |  | 8 |  | 2,269 |
Total other consumer loans | $ | 766 |  |  | $ | 409 |  | $ | 317 |  | $ | 90 |  | $ | 36 |  | $ | 113 |  | $ | 2,284 |  | $ | 12 |  | $ | 4,027 |
Gross charge-offs (a) | $ | 76 |  | (c) | $ | 27 |  | $ | 26 |  | $ | 13 |  | $ | 8 |  | $ | 9 |  | $ | 11 |  | $ | 1 |  | $ | 171 |
(Continued from previous page) | Term Loans by Origination Year |  |  |
December 31, 2023 In millions | 2023 |  | 2022 | 2021 | 2020 | 2019 | Prior | Revolving Loans | Revolving Loans Converted to Term | Total
Automobile |  |  |  |  |  |  |  |  |  |
Updated FICO scores |  |  |  |  |  |  |  |  |  |
Greater than or equal to 780 | $ | 2,722 |  |  | $ | 1,650 |  | $ | 1,483 |  | $ | 535 |  | $ | 368 |  | $ | 88 |  |  |  | $ | 6,846 |
720 to 779 | 1,797 |  |  | 1,104 |  | 778 |  | 301 |  | 250 |  | 80 |  |  |  | 4,310 |
660 to 719 | 1,014 |  |  | 604 |  | 408 |  | 186 |  | 186 |  | 70 |  |  |  | 2,468 |
Less than 660 | 264 |  |  | 272 |  | 243 |  | 152 |  | 200 |  | 105 |  |  |  | 1,236 |
Total automobile loans | $ | 5,797 |  |  | $ | 3,630 |  | $ | 2,912 |  | $ | 1,174 |  | $ | 1,004 |  | $ | 343 |  |  |  | $ | 14,860 |
Gross charge-offs (a) | $ | 8 |  |  | $ | 24 |  | $ | 22 |  | $ | 17 |  | $ | 30 |  | $ | 20 |  |  |  |  |  | $ | 121 |
Credit card |  |  |  |  |  |  |  |  |  |
Updated FICO scores |  |  |  |  |  |  |  |  |  |
Greater than or equal to 780 |  |  |  |  |  |  |  | $ | 2,017 |  | $ | 1 |  | $ | 2,018 |
720 to 779 |  |  |  |  |  |  |  | 1,976 |  | 4 |  | 1,980 |
660 to 719 |  |  |  |  |  |  |  | 1,979 |  | 13 |  | 1,992 |
Less than 660 |  |  |  |  |  |  |  | 1,036 |  | 48 |  | 1,084 |
No FICO score available or required (b) |  |  |  |  |  |  |  | 103 |  | 3 |  | 106 |
Total credit card loans |  |  |  |  |  |  |  | $ | 7,111 |  | $ | 69 |  | $ | 7,180 |
Gross charge-offs (a) |  |  |  |  |  |  |  |  |  |  |  |  |  | $ | 290 |  | $ | 29 |  | $ | 319 |
Education |  |  |  |  |  |  |  |  |  |
Updated FICO scores |  |  |  |  |  |  |  |  |  |
Greater than or equal to 780 | $ | 35 |  |  | $ | 88 |  | $ | 45 |  | $ | 40 |  | $ | 51 |  | $ | 331 |  |  |  | $ | 590 |
720 to 779 | 32 |  |  | 47 |  | 24 |  | 19 |  | 24 |  | 131 |  |  |  | 277 |
660 to 719 | 20 |  |  | 17 |  | 8 |  | 6 |  | 8 |  | 54 |  |  |  | 113 |
Less than 660 | 4 |  |  | 3 |  | 2 |  | 1 |  | 2 |  | 21 |  |  |  | 33 |
No FICO score available or required (b) | 15 |  |  | 5 |  | 4 |  | 2 |  |  | 1 |  |  |  | 27 |
Total loans using FICO credit metric | 106 |  |  | 160 |  | 83 |  | 68 |  | 85 |  | 538 |  |  |  | 1,040 |
Other internal credit metrics |  |  |  |  |  |  | 905 |  |  |  | 905 |
Total education loans | $ | 106 |  |  | $ | 160 |  | $ | 83 |  | $ | 68 |  | $ | 85 |  | $ | 1,443 |  |  |  | $ | 1,945 |
Gross charge-offs (a) |  |  |  |  |  | $ | 1 |  | $ | 1 |  | $ | 2 |  | $ | 13 |  |  |  |  |  | $ | 17 |
Other consumer |  |  |  |  |  |  |  |  |  |
Updated FICO scores |  |  |  |  |  |  |  |  |  |
Greater than or equal to 780 | $ | 241 |  |  | $ | 127 |  | $ | 47 |  | $ | 21 |  | $ | 14 |  | $ | 11 |  | $ | 39 |  | $ | 1 |  | $ | 501 |
720 to 779 | 286 |  |  | 157 |  | 54 |  | 26 |  | 17 |  | 11 |  | 80 |  | 1 |  | 632 |
660 to 719 | 147 |  |  | 140 |  | 57 |  | 27 |  | 21 |  | 11 |  | 87 |  | 2 |  | 492 |
Less than 660 | 19 |  |  | 52 |  | 31 |  | 17 |  | 14 |  | 8 |  | 43 |  | 1 |  | 185 |
Total loans using FICO credit metric | 693 |  |  | 476 |  | 189 |  | 91 |  | 66 |  | 41 |  | 249 |  | 5 |  | 1,810 |
Other internal credit metrics | 19 |  |  | 97 |  | 33 |  | 48 |  | 71 |  | 34 |  | 2,149 |  | 10 |  | 2,461 |
Total other consumer loans | $ | 712 |  |  | $ | 573 |  | $ | 222 |  | $ | 139 |  | $ | 137 |  | $ | 75 |  | $ | 2,398 |  | $ | 15 |  | $ | 4,271 |
Gross charge-offs (a) | $ | 75 |  | (c) | $ | 23 |  | $ | 18 |  | $ | 14 |  | $ | 14 |  | $ | 8 |  | $ | 11 |  | $ | 1 |  | $ | 164 |
(a)Gross charge-offs are presented on a year-to-date basis, as of the period end date. (b)Loans where FICO scores are not available or required generally refers to new accounts issued to borrowers with limited credit history, accounts for which we cannot obtain an updated FICO score (e.g., recent profile changes), cards issued with a business name and/or cards secured by collateral. Management proactively assesses the risk and size of this loan category and, when necessary, takes actions to mitigate the credit risk. (c)Includes charge-offs of deposit overdrafts.

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