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Derivative instruments - Gains (Losses) Related to Hedging Derivative Portfolio Recognized in the Income Statement (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2025
Jun. 30, 2025
Sep. 30, 2024
Sep. 30, 2025
Sep. 30, 2024
Derivative Instruments, Gain (Loss) [Line Items]          
(Loss) gain recognized in the consolidated income statement due to fair value and cash flow hedging relationships $ (3) $ (1) $ (1) $ (7) $ 5
Interest rate contracts | Securities – Available-for-sale | Interest income          
Derivative Instruments, Gain (Loss) [Line Items]          
Gain or (loss) recognized on derivatives (40) (249) (973) (687) (445)
Gain or (loss) recognized on hedged item 41 249 971 688 445
Interest rate contracts | Long-term debt | Interest expense          
Derivative Instruments, Gain (Loss) [Line Items]          
Gain or (loss) recognized on derivatives 98 275 643 784 435
Gain or (loss) recognized on hedged item (98) (275) (643) (784) (435)
Interest rate contracts | Loans | Interest income          
Derivative Instruments, Gain (Loss) [Line Items]          
Gain or (loss) recognized on derivatives (2) 2 (25) (11) (40)
Gain or (loss) recognized on hedged item 2 (2) 25 11 40
FX contracts | Staff expense          
Derivative Instruments, Gain (Loss) [Line Items]          
Loss (gain) on cash flow hedges (1) 0 1 (5) 5
FX contracts | Investment and other revenue          
Derivative Instruments, Gain (Loss) [Line Items]          
Loss (gain) on cash flow hedges $ (3) $ (1) $ 0 $ (3) $ 0