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Business segments - Contribution of Segments to Overall Profitability (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2025
Jun. 30, 2025
Sep. 30, 2024
Sep. 30, 2025
Sep. 30, 2024
Segment Reporting Information [Line Items]          
Total fee and other revenue $ 3,845 $ 3,825 $ 3,600 $ 11,303 $ 10,654
Net interest income 1,236 1,203 1,048 3,598 3,118
Provision for credit losses (7) (17) 23 (6) 50
Noninterest expense 3,236 3,206 3,100 9,694 9,346
Net income (loss) attributable to noncontrolling interests 12 12 7 26 11
Operating segments          
Segment Reporting Information [Line Items]          
Total fee and other revenue 3,833 3,813 3,593 11,277 10,643
Operating segments | Total Segments          
Segment Reporting Information [Line Items]          
Total fee and other revenue 3,833 3,813 3,593 11,277 10,643
Net interest income 1,236 1,203 1,048 3,598 3,118
Total revenue 5,069 5,016 4,641 14,875 13,761
Provision for credit losses (7) (17) 23 (6) 50
Noninterest expense 3,236 3,206 3,100 9,694 9,346
Income (loss) before income taxes $ 1,840 $ 1,827 $ 1,518 $ 5,187 $ 4,365
Pre-tax operating margin 36.00% 37.00% 33.00% 35.00% 32.00%
Average assets $ 437,491 $ 438,608 $ 416,397 $ 430,727 $ 410,980
Operating segments | Securities Services          
Segment Reporting Information [Line Items]          
Total fee and other revenue 1,789 1,799 1,605 5,258 4,805
Net interest income 670 675 609 1,975 1,787
Total revenue 2,459 2,474 2,214 7,233 6,592
Provision for credit losses (3) (13) 15 (8) 23
Noninterest expense 1,656 1,620 1,557 4,860 4,648
Income (loss) before income taxes $ 806 $ 867 $ 642 $ 2,381 $ 1,921
Pre-tax operating margin 33.00% 35.00% 29.00% 33.00% 29.00%
Average assets $ 202,454 $ 206,552 $ 199,057 $ 201,330 $ 195,552
Operating segments | Market and Wealth Services          
Segment Reporting Information [Line Items]          
Total fee and other revenue 1,243 1,236 1,130 3,668 3,342
Net interest income 524 506 415 1,527 1,255
Total revenue 1,767 1,742 1,545 5,195 4,597
Provision for credit losses (3) (6) 7 (5) 10
Noninterest expense 895 897 834 2,658 2,501
Income (loss) before income taxes $ 875 $ 851 $ 704 $ 2,542 $ 2,086
Pre-tax operating margin 50.00% 49.00% 46.00% 49.00% 45.00%
Average assets $ 137,103 $ 135,119 $ 122,526 $ 133,851 $ 123,619
Operating segments | Investment and Wealth Management          
Segment Reporting Information [Line Items]          
Total fee and other revenue 783 760 804 2,281 2,387
Net interest income 41 41 45 123 129
Total revenue 824 801 849 2,404 2,516
Provision for credit losses 0 0 1 2 4
Noninterest expense 640 653 672 2,007 2,080
Income (loss) before income taxes $ 184 $ 148 $ 176 $ 395 $ 432
Pre-tax operating margin 22.00% 19.00% 21.00% 16.00% 17.00%
Average assets $ 27,247 $ 27,114 $ 26,525 $ 26,924 $ 26,277
Net income (loss) attributable to noncontrolling interests 12 12 7 26 11
Operating segments | Other          
Segment Reporting Information [Line Items]          
Total fee and other revenue 18 18 54 70 109
Net interest income 1 (19) (21) (27) (53)
Total revenue 19 (1) 33 43 56
Provision for credit losses (1) 2 0 5 13
Noninterest expense 45 36 37 169 117
Income (loss) before income taxes (25) (39) (4) (131) (74)
Average assets $ 70,687 $ 69,823 $ 68,289 $ 68,622 $ 65,532