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Business segments
9 Months Ended
Sep. 30, 2025
Segment Reporting [Abstract]  
Business segments Business segments
We have an internal information system that produces performance data along product and service lines for our three principal business segments and the Other segment. The primary products and services and types of revenue for our principal businesses and a description of the Other segment are presented in Note 24 of the Notes to Consolidated Financial Statements in our 2024 Annual Report.

Business accounting principles

Our business segment data has been determined on an internal management basis of accounting, rather than GAAP, which is used for consolidated financial reporting. These measurement principles are designed so that reported results of the businesses will track their economic performance.

Our business segments are consistent with the structure used by the President and Chief Executive Officer, our Chief Operating Decision Maker (“CODM”), to make key operating decisions and assess performance. Our CODM evaluates the business segments’ operating performance primarily based on fee and other revenue, total revenue, income before income taxes, and pre-tax operating margin. The significant expense information regularly provided to and reviewed by the CODM is total noninterest expense. The CODM considers this information when evaluating the performance of each business segment and making decisions about allocating capital and other resources to each business segment.

Business segment results are subject to reclassification when organizational changes are made, or for refinements in revenue and expense allocation methodologies. Refinements are typically
reflected on a prospective basis. There were no reclassifications or organizational changes in the third quarter of 2025.

The accounting policies of the businesses are the same as those described in Note 1 of the Notes to Consolidated Financial Statements in our 2024 Annual Report.

The results of our business segments are presented and analyzed on an internal management reporting basis.
Revenue amounts reflect fee and other revenue generated by each business and include revenue for services provided between the segments that are also provided to third parties. Fee and other revenue transferred between businesses under revenue transfer agreements is included within other fees in each segment.
Revenues and expenses associated with specific client bases are included in those businesses. For example, foreign exchange activity associated with clients using custody products is included in the Securities Services segment.
Net interest income is allocated to businesses based on the yields on the assets and liabilities generated by each business. We employ a funds transfer pricing system that matches funds with the specific assets and liabilities of each business based on their interest sensitivity and maturity characteristics.
The provision for credit losses associated with the respective credit portfolios is reflected in each segment.
Incentives expense related to restricted stock and restricted stock units is allocated to the segments.
Support and other indirect expenses, including services provided between segments that are not provided to third parties or not subject to a revenue transfer agreement, are allocated to the businesses based on internally developed methodologies and reflected in noninterest expense.
Recurring FDIC expense is allocated to the businesses based on average deposits generated within each business.
Severance expense is recorded in the segments based on the business or function the impacted employees reside.
Litigation expense is generally recorded in the business in which the charge occurs.
Management of the securities portfolio is a shared service contained in the Other segment. As a result, gains and losses associated with the valuation of the securities portfolio are generally included in the Other segment.
Client deposits serve as the primary funding source for our securities portfolio. We typically allocate all interest income to the businesses generating the deposits.
Balance sheet assets and liabilities and their related income or expense are specifically assigned to each business. Segments with a net liability position have been allocated assets.
Goodwill and intangible assets are reflected within individual businesses.
The following consolidating schedules present the contribution of our segments to our overall profitability.

For the quarter ended Sept. 30, 2025
Securities
Services
Market and Wealth ServicesInvestment
and Wealth Management
OtherConsolidated
(dollars in millions)
Total fee and other revenue$1,789 $1,243 $783 (a)$18 $3,833 (a)
Net interest income670 524 41 1 1,236 
Total revenue2,459 1,767 824 (a)19 5,069 (a)
Provision for credit losses(3)(3) (1)(7)
Noninterest expense1,656 895 640 45 3,236 
Income (loss) before income taxes$806 $875 $184 (a)$(25)$1,840 (a)
Pre-tax operating margin (b)
33%50%22%N/M36%
Average assets$202,454 $137,103 $27,247 $70,687 $437,491 
(a)    Total fee and other revenue, total revenue and income before income taxes are net of income attributable to noncontrolling interests related to consolidated investment management funds of $12 million.
(b)    Income before income taxes divided by total revenue.
N/M – Not meaningful.


For the quarter ended June 30, 2025
Securities
Services
Market and Wealth ServicesInvestment
and Wealth Management
OtherConsolidated
(dollars in millions)
Total fee and other revenue$1,799 $1,236 $760 (a)$18 $3,813 (a)
Net interest income (expense)675 506 41 (19)1,203 
Total revenue2,474 1,742 801 (a)(1)5,016 (a)
Provision for credit losses(13)(6)— (17)
Noninterest expense1,620 897 653 36 3,206 
Income (loss) before income taxes$867 $851 $148 (a)$(39)$1,827 (a)
Pre-tax operating margin (b)
35%49%19%N/M37%
Average assets$206,552 $135,119 $27,114 $69,823 $438,608 
(a)    Total fee and other revenue, total revenue and income before income taxes are net of income attributable to noncontrolling interests related to consolidated investment management funds of $12 million.
(b)    Income before income taxes divided by total revenue.
N/M – Not meaningful.


For the quarter ended Sept. 30, 2024
Securities
Services
Market and Wealth ServicesInvestment
and Wealth Management
OtherConsolidated
(dollars in millions)
Total fee and other revenue$1,605 $1,130 $804 (a)$54 $3,593 (a)
Net interest income (expense)609 415 45 (21)1,048 
Total revenue2,214 1,545 849 (a)33 4,641 (a)
Provision for credit losses15 — 23 
Noninterest expense1,557 834 672 37 3,100 
Income (loss) before income taxes$642 $704 $176 (a)$(4)$1,518 (a)
Pre-tax operating margin (b)
29%46%21%N/M33%
Average assets$199,057 $122,526 $26,525 $68,289 $416,397 
(a)    Total fee and other revenue, total revenue and income before income taxes are net of income attributable to noncontrolling interests related to consolidated investment management funds of $7 million.
(b)    Income before income taxes divided by total revenue.
N/M – Not meaningful.
For the nine months ended Sept. 30, 2025
Securities
Services
Market and Wealth ServicesInvestment
and Wealth Management
OtherConsolidated
(dollars in millions)
Total fee and other revenue$5,258 $3,668 $2,281 (a)$70 $11,277 (a)
Net interest income (expense)1,975 1,527 123 (27)3,598 
Total revenue7,233 5,195 2,404 (a)43 14,875 (a)
Provision for credit losses(8)(5)2 5 (6)
Noninterest expense4,860 2,658 2,007 169 9,694 
Income (loss) before income taxes$2,381 $2,542 $395 (a)$(131)$5,187 (a)
Pre-tax operating margin (b)
33%49%16%N/M35%
Average assets$201,330 $133,851 $26,924 $68,622 $430,727 
(a)    Total fee and other revenue, total revenue and income before income taxes are net of income attributable to noncontrolling interests related to consolidated investment management funds of $26 million.
(b)    Income before income taxes divided by total revenue.
N/M – Not meaningful.


For the nine months ended Sept. 30, 2024
Securities
Services
Market and Wealth ServicesInvestment
and Wealth Management
OtherConsolidated
(dollars in millions)
Total fee and other revenue$4,805 $3,342 $2,387 (a)$109 $10,643 (a)
Net interest income (expense)1,787 1,255 129 (53)3,118 
Total revenue6,592 4,597 2,516 (a)56 13,761 (a)
Provision for credit losses23 10 13 50 
Noninterest expense4,648 2,501 2,080 117 9,346 
Income (loss) before income taxes$1,921 $2,086 $432 (a)$(74)$4,365 (a)
Pre-tax operating margin (b)
29%45%17%N/M32%
Average assets$195,552 $123,619 $26,277 $65,532 $410,980 
(a)    Total fee and other revenue, total revenue and income before income taxes are net of income attributable to noncontrolling interests related to consolidated investment management funds of $11 million.
(b)    Income before income taxes divided by total revenue.
N/M – Not meaningful.