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Derivative instruments - Narrative (Details) - USD ($)
3 Months Ended 9 Months Ended
Sep. 30, 2025
Jun. 30, 2025
Sep. 30, 2024
Sep. 30, 2025
Sep. 30, 2024
Dec. 31, 2024
Derivative Instruments and Hedging Activities Disclosure [Line Items]            
Counterparty default losses recorded $ 0          
Value-at-risk methodology assumed holding period for instruments       1 day    
Value-at-risk methodology confidence level percentage       99.00%    
Gain or (loss) recognized in income on derivatives (3,000,000) $ (1,000,000) $ (1,000,000) $ (7,000,000) $ 5,000,000  
Additional collateral The Bank of New York Mellon would have to post for existing collateral arrangements, if The Bank of New York Mellon had fallen below investment grade 61,000,000     61,000,000   $ 351,000,000
Fair value hedging | Loans            
Derivative Instruments and Hedging Activities Disclosure [Line Items]            
Interest rate swaps designated as portfolio layer method fair value hedges of loans 3,000,000,000     3,000,000,000   3,200,000,000
Fair value hedging | Securities – Available-for-sale            
Derivative Instruments and Hedging Activities Disclosure [Line Items]            
Interest rate swaps designated as portfolio layer method fair value hedges of loans 14,300,000,000     14,300,000,000   12,100,000,000
Interest rate swap | Fair value hedging | Loans            
Derivative Instruments and Hedging Activities Disclosure [Line Items]            
Interest rate swaps designated as portfolio layer method fair value hedges of loans 1,400,000,000     1,400,000,000    
Foreign exchange contracts | Forecasted Foreign Currency            
Derivative Instruments and Hedging Activities Disclosure [Line Items]            
Gain (loss) to be reclassified in next 12 months from AOCI to earnings       (16,000,000)    
Foreign exchange contracts | Cash flow hedges | Forecasted Foreign Currency            
Derivative Instruments and Hedging Activities Disclosure [Line Items]            
Hedged financial instruments, notional amount of derivative 760,000,000     $ 760,000,000    
Original maturities, maximum, of hedged instruments       15 months    
Pre-tax gain (loss) recognized in OCI related to cash flow hedges       $ (16,000,000)    
Foreign exchange contracts | Net investment hedging            
Derivative Instruments and Hedging Activities Disclosure [Line Items]            
Hedged financial instruments, notional amount of derivative $ 10,700,000,000     $ 10,700,000,000    
Foreign Exchange Forward            
Derivative Instruments and Hedging Activities Disclosure [Line Items]            
Hedging derivatives, maturities, maximum 1 year     1 year    
Securities – Available-for-sale | Interest rate swap            
Derivative Instruments and Hedging Activities Disclosure [Line Items]            
Hedged financial instruments $ 35,200,000,000     $ 35,200,000,000    
Hedged financial instruments, notional amount of derivative 35,000,000,000.0     35,000,000,000.0    
Long-term debt | Interest rate swap            
Derivative Instruments and Hedging Activities Disclosure [Line Items]            
Hedged financial instruments 29,800,000,000     29,800,000,000    
Hedged financial instruments, notional amount of derivative 29,800,000,000     $ 29,800,000,000    
Original maturities, minimum, of hedged instruments       5 years    
Original maturities, maximum, of hedged instruments       30 years    
Not Designated as Hedging Instrument, Economic Hedge | Equity Swap            
Derivative Instruments and Hedging Activities Disclosure [Line Items]            
Gain or (loss) recognized in income on derivatives 12,000,000 $ 15,000,000 $ 11,000,000 $ 19,000,000 $ 22,000,000  
Designated as hedging | Fair value hedging | Loans            
Derivative Instruments and Hedging Activities Disclosure [Line Items]            
Interest rate swaps designated as portfolio layer method fair value hedges of loans 1,400,000,000     1,400,000,000   1,400,000,000
Designated as hedging | Fair value hedging | Securities – Available-for-sale            
Derivative Instruments and Hedging Activities Disclosure [Line Items]            
Interest rate swaps designated as portfolio layer method fair value hedges of loans 6,800,000,000     6,800,000,000   6,200,000,000
Designated as hedging | Foreign exchange contracts            
Derivative Instruments and Hedging Activities Disclosure [Line Items]            
Hedged financial instruments, notional amount of derivative $ 11,506,000,000     $ 11,506,000,000   $ 12,048,000,000