|
Segment Information (Details) (USD $) In Millions, unless otherwise specified
|
3 Months Ended |
12 Months Ended |
|
Dec. 31, 2011
|
Sep. 30, 2011
|
Jun. 30, 2011
|
Mar. 31, 2011
|
Dec. 31, 2010
|
Sep. 30, 2010
|
Jun. 30, 2010
|
Mar. 31, 2010
|
Dec. 31, 2011
segment
|
Dec. 31, 2010
|
Dec. 31, 2009
|
| Segment Information |
|
|
|
|
|
|
|
|
|
|
|
| Number of reportable segments |
|
|
|
|
|
|
|
|
2 |
|
|
| Segment Reporting Information |
|
|
|
|
|
|
|
|
|
|
|
| Revenue |
$ 2,994 |
$ 2,723 |
$ 2,811 |
$ 2,759 |
$ 2,909 |
$ 1,801 |
$ 1,898 |
$ 1,904 |
$ 11,287 |
$ 8,512 |
$ 7,595 |
| Commissions, fees and other revenues |
2,980 |
2,708 |
2,799 |
2,748 |
2,897 |
1,786 |
1,883 |
1,891 |
11,235 |
8,457 |
7,521 |
| Fiduciary investment income |
14 |
15 |
12 |
11 |
12 |
15 |
15 |
13 |
52 |
55 |
74 |
| Operating income from continuing operations before income taxes |
435 |
341 |
434 |
396 |
422 |
263 |
268 |
273 |
1,606 |
1,226 |
1,021 |
| Interest income |
|
|
|
|
|
|
|
|
18 |
15 |
16 |
| Interest expense |
|
|
|
|
|
|
|
|
(245) |
(182) |
(122) |
| Other income |
|
|
|
|
|
|
|
|
5 |
|
34 |
| Income from continuing operations before income taxes |
|
|
|
|
|
|
|
|
1,384 |
1,059 |
949 |
| Long-lived assets |
13,789 |
|
|
|
14,158 |
|
|
|
13,789 |
14,158 |
|
|
Move of the Health and Benefits consulting business
|
|
|
|
|
|
|
|
|
|
|
|
| Segment Reporting Information |
|
|
|
|
|
|
|
|
|
|
|
| Revenue |
|
|
|
|
|
|
|
|
11,287 |
8,512 |
7,595 |
| Commissions, fees and other revenues |
|
|
|
|
|
|
|
|
11,235 |
8,457 |
7,521 |
| Fiduciary investment income |
|
|
|
|
|
|
|
|
52 |
55 |
74 |
| Operating income from continuing operations before income taxes |
|
|
|
|
|
|
|
|
1,762 |
1,428 |
1,103 |
| Interest income |
|
|
|
|
|
|
|
|
18 |
15 |
16 |
| Interest expense |
|
|
|
|
|
|
|
|
(245) |
(182) |
(122) |
| Other income |
|
|
|
|
|
|
|
|
5 |
|
34 |
| Income from continuing operations before income taxes |
|
|
|
|
|
|
|
|
1,384 |
1,059 |
949 |
|
United States.
|
|
|
|
|
|
|
|
|
|
|
|
| Segment Reporting Information |
|
|
|
|
|
|
|
|
|
|
|
| Revenue |
|
|
|
|
|
|
|
|
5,134 |
3,400 |
2,789 |
| Long-lived assets |
8,617 |
|
|
|
9,135 |
|
|
|
8,617 |
9,135 |
|
|
Americas other than U.S.
|
|
|
|
|
|
|
|
|
|
|
|
| Segment Reporting Information |
|
|
|
|
|
|
|
|
|
|
|
| Revenue |
|
|
|
|
|
|
|
|
1,176 |
978 |
905 |
| Long-lived assets |
574 |
|
|
|
503 |
|
|
|
574 |
503 |
|
|
United Kingdom.
|
|
|
|
|
|
|
|
|
|
|
|
| Segment Reporting Information |
|
|
|
|
|
|
|
|
|
|
|
| Revenue |
|
|
|
|
|
|
|
|
1,519 |
1,322 |
1,289 |
| Long-lived assets |
1,589 |
|
|
|
1,532 |
|
|
|
1,589 |
1,532 |
|
|
Europe, Middle East and Africa
|
|
|
|
|
|
|
|
|
|
|
|
| Segment Reporting Information |
|
|
|
|
|
|
|
|
|
|
|
| Revenue |
|
|
|
|
|
|
|
|
2,377 |
2,035 |
1,965 |
| Long-lived assets |
2,448 |
|
|
|
2,426 |
|
|
|
2,448 |
2,426 |
|
|
Asia Pacific
|
|
|
|
|
|
|
|
|
|
|
|
| Segment Reporting Information |
|
|
|
|
|
|
|
|
|
|
|
| Revenue |
|
|
|
|
|
|
|
|
1,081 |
777 |
647 |
| Long-lived assets |
561 |
|
|
|
562 |
|
|
|
561 |
562 |
|
|
Total operating segments
|
|
|
|
|
|
|
|
|
|
|
|
| Segment Reporting Information |
|
|
|
|
|
|
|
|
|
|
|
| Revenue |
|
|
|
|
|
|
|
|
11,287 |
8,512 |
7,546 |
| Operating income from continuing operations before income taxes |
|
|
|
|
|
|
|
|
1,762 |
1,428 |
1,103 |
|
Total operating segments | Move of the Health and Benefits consulting business
|
|
|
|
|
|
|
|
|
|
|
|
| Segment Reporting Information |
|
|
|
|
|
|
|
|
|
|
|
| Revenue |
|
|
|
|
|
|
|
|
11,287 |
8,512 |
7,546 |
|
Risk Solutions
|
|
|
|
|
|
|
|
|
|
|
|
| Segment Reporting Information |
|
|
|
|
|
|
|
|
|
|
|
| Revenue |
|
|
|
|
|
|
|
|
6,817 |
6,423 |
6,305 |
| Commissions, fees and other revenues |
|
|
|
|
|
|
|
|
6,766 |
6,369 |
6,232 |
| Fiduciary investment income |
|
|
|
|
|
|
|
|
51 |
54 |
73 |
| Operating income from continuing operations before income taxes |
|
|
|
|
|
|
|
|
1,314 |
1,194 |
900 |
|
Risk Solutions | Move of the Health and Benefits consulting business
|
|
|
|
|
|
|
|
|
|
|
|
| Segment Reporting Information |
|
|
|
|
|
|
|
|
|
|
|
| Revenue |
|
|
|
|
|
|
|
|
7,537 |
6,989 |
6,835 |
| Commissions, fees and other revenues |
|
|
|
|
|
|
|
|
7,485 |
6,935 |
6,762 |
| Fiduciary investment income |
|
|
|
|
|
|
|
|
52 |
54 |
73 |
| Operating income from continuing operations before income taxes |
|
|
|
|
|
|
|
|
1,414 |
1,307 |
1,003 |
|
Retail brokerage
|
|
|
|
|
|
|
|
|
|
|
|
| Segment Reporting Information |
|
|
|
|
|
|
|
|
|
|
|
| Commissions, fees and other revenues |
|
|
|
|
|
|
|
|
5,303 |
4,925 |
4,747 |
|
Retail brokerage | Move of the Health and Benefits consulting business
|
|
|
|
|
|
|
|
|
|
|
|
| Segment Reporting Information |
|
|
|
|
|
|
|
|
|
|
|
| Commissions, fees and other revenues |
|
|
|
|
|
|
|
|
6,022 |
5,491 |
5,277 |
|
Reinsurance brokerage
|
|
|
|
|
|
|
|
|
|
|
|
| Segment Reporting Information |
|
|
|
|
|
|
|
|
|
|
|
| Commissions, fees and other revenues |
|
|
|
|
|
|
|
|
1,463 |
1,444 |
1,485 |
|
Reinsurance brokerage | Move of the Health and Benefits consulting business
|
|
|
|
|
|
|
|
|
|
|
|
| Segment Reporting Information |
|
|
|
|
|
|
|
|
|
|
|
| Commissions, fees and other revenues |
|
|
|
|
|
|
|
|
1,463 |
1,444 |
1,485 |
|
HR Solutions
|
|
|
|
|
|
|
|
|
|
|
|
| Segment Reporting Information |
|
|
|
|
|
|
|
|
|
|
|
| Revenue |
|
|
|
|
|
|
|
|
4,501 |
2,111 |
1,267 |
| Commissions, fees and other revenues |
|
|
|
|
|
|
|
|
4,500 |
2,110 |
1,266 |
| Fiduciary investment income |
|
|
|
|
|
|
|
|
1 |
1 |
1 |
| Operating income from continuing operations before income taxes |
|
|
|
|
|
|
|
|
448 |
234 |
203 |
|
HR Solutions | Move of the Health and Benefits consulting business
|
|
|
|
|
|
|
|
|
|
|
|
| Segment Reporting Information |
|
|
|
|
|
|
|
|
|
|
|
| Revenue |
|
|
|
|
|
|
|
|
3,781 |
1,545 |
737 |
| Commissions, fees and other revenues |
|
|
|
|
|
|
|
|
3,781 |
1,544 |
736 |
| Fiduciary investment income |
|
|
|
|
|
|
|
|
|
1 |
1 |
| Operating income from continuing operations before income taxes |
|
|
|
|
|
|
|
|
348 |
121 |
100 |
|
Consulting services
|
|
|
|
|
|
|
|
|
|
|
|
| Segment Reporting Information |
|
|
|
|
|
|
|
|
|
|
|
| Commissions, fees and other revenues |
|
|
|
|
|
|
|
|
2,251 |
1,387 |
1,075 |
|
Consulting services | Move of the Health and Benefits consulting business
|
|
|
|
|
|
|
|
|
|
|
|
| Segment Reporting Information |
|
|
|
|
|
|
|
|
|
|
|
| Commissions, fees and other revenues |
|
|
|
|
|
|
|
|
1,532 |
821 |
545 |
|
Outsourcing
|
|
|
|
|
|
|
|
|
|
|
|
| Segment Reporting Information |
|
|
|
|
|
|
|
|
|
|
|
| Commissions, fees and other revenues |
|
|
|
|
|
|
|
|
2,272 |
731 |
191 |
|
Outsourcing | Move of the Health and Benefits consulting business
|
|
|
|
|
|
|
|
|
|
|
|
| Segment Reporting Information |
|
|
|
|
|
|
|
|
|
|
|
| Commissions, fees and other revenues |
|
|
|
|
|
|
|
|
2,272 |
731 |
191 |
|
Intrasegment
|
|
|
|
|
|
|
|
|
|
|
|
| Segment Reporting Information |
|
|
|
|
|
|
|
|
|
|
|
| Commissions, fees and other revenues |
|
|
|
|
|
|
|
|
(23) |
(8) |
|
|
Intrasegment | Move of the Health and Benefits consulting business
|
|
|
|
|
|
|
|
|
|
|
|
| Segment Reporting Information |
|
|
|
|
|
|
|
|
|
|
|
| Commissions, fees and other revenues |
|
|
|
|
|
|
|
|
(23) |
(8) |
|
|
Intersegment elimination
|
|
|
|
|
|
|
|
|
|
|
|
| Segment Reporting Information |
|
|
|
|
|
|
|
|
|
|
|
| Revenue |
|
|
|
|
|
|
|
|
(31) |
(22) |
(26) |
| Commissions, fees and other revenues |
|
|
|
|
|
|
|
|
(31) |
(22) |
(26) |
|
Intersegment elimination | Move of the Health and Benefits consulting business
|
|
|
|
|
|
|
|
|
|
|
|
| Segment Reporting Information |
|
|
|
|
|
|
|
|
|
|
|
| Revenue |
|
|
|
|
|
|
|
|
(31) |
(22) |
(26) |
| Commissions, fees and other revenues |
|
|
|
|
|
|
|
|
(31) |
(22) |
(26) |
|
Unallocated
|
|
|
|
|
|
|
|
|
|
|
|
| Segment Reporting Information |
|
|
|
|
|
|
|
|
|
|
|
| Revenue |
|
|
|
|
|
|
|
|
|
|
49 |
| Commissions, fees and other revenues |
|
|
|
|
|
|
|
|
|
|
49 |
|
Unallocated | Move of the Health and Benefits consulting business
|
|
|
|
|
|
|
|
|
|
|
|
| Segment Reporting Information |
|
|
|
|
|
|
|
|
|
|
|
| Revenue |
|
|
|
|
|
|
|
|
|
|
49 |
| Commissions, fees and other revenues |
|
|
|
|
|
|
|
|
|
|
49 |
|
Unallocated Expense
|
|
|
|
|
|
|
|
|
|
|
|
| Segment Reporting Information |
|
|
|
|
|
|
|
|
|
|
|
| Operating income from continuing operations before income taxes |
|
|
|
|
|
|
|
|
(156) |
(202) |
(131) |
|
Unallocated Expense | Move of the Health and Benefits consulting business
|
|
|
|
|
|
|
|
|
|
|
|
| Segment Reporting Information |
|
|
|
|
|
|
|
|
|
|
|
| Operating income from continuing operations before income taxes |
|
|
|
|
|
|
|
|
(156) |
(202) |
(131) |
|
Unallocated Revenue
|
|
|
|
|
|
|
|
|
|
|
|
| Segment Reporting Information |
|
|
|
|
|
|
|
|
|
|
|
| Operating income from continuing operations before income taxes |
|
|
|
|
|
|
|
|
|
|
49 |
|
Unallocated Revenue | Move of the Health and Benefits consulting business
|
|
|
|
|
|
|
|
|
|
|
|
| Segment Reporting Information |
|
|
|
|
|
|
|
|
|
|
|
| Operating income from continuing operations before income taxes |
|
|
|
|
|
|
|
|
|
|
$ 49 |