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Revenue from Contracts with Customers (Tables) | 9 Months Ended
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Sep. 30, 2020
Revenue from Contract with Customer [Abstract] |
Schedule of Disaggregation of Revenue | The following table summarizes revenue from contracts with customers by principal service line (in millions):
|  | Three Months Ended September 30, |  | Nine Months Ended September 30,
|  | 2020 |  | 2019 |  | 2020 |  | 2019
Commercial Risk Solutions |  | $ | 1,042 |  |  | $ | 1,057 |  |  | $ | 3,314 |  |  | $ | 3,342 |
Reinsurance Solutions |  | 321 |  |  | 291 |  |  | 1,617 |  |  | 1,499 |
Retirement Solutions |  | 468 |  |  | 484 |  |  | 1,258 |  |  | 1,323 |
Health Solutions |  | 282 |  |  | 279 |  |  | 1,042 |  |  | 1,082 |
Data & Analytic Services |  | 278 |  |  | 271 |  |  | 883 |  |  | 893 |
Elimination |  | (6) |  |  | (3) |  |  | (13) |  |  | (11) |
Total revenue |  | $ | 2,385 |  |  | $ | 2,379 |  |  | $ | 8,101 |  |  | $ | 8,128 |
Consolidated revenue from contracts with customers by geographic area, which is attributed on the basis of where the services are performed, is as follows (in millions):
|  | Three Months Ended September 30, |  | Nine Months Ended September 30,
|  | 2020 |  | 2019 |  | 2020 |  | 2019
United States |  | $ | 1,169 |  |  | $ | 1,209 |  |  | $ | 3,503 |  |  | $ | 3,516 |
Americas other than United States |  | 200 |  |  | 256 |  |  | 647 |  |  | 723 |
United Kingdom |  | 332 |  |  | 358 |  |  | 1,276 |  |  | 1,210 |
Ireland |  | 19 |  |  | 17 |  |  | 63 |  |  | 59 |
Europe, Middle East, & Africa other than United Kingdom and Ireland |  | 372 |  |  | 266 |  |  | 1,731 |  |  | 1,734 |
Asia Pacific |  | 293 |  |  | 273 |  |  | 881 |  |  | 886 |
Total revenue |  | $ | 2,385 |  |  | $ | 2,379 |  |  | $ | 8,101 |  |  | $ | 8,128 |
Schedule of Capitalized Contract Cost | An analysis of the changes in the net carrying amount of costs to fulfill contracts with customers are as follows (in millions):
|  | Three Months Ended September 30, |  | Nine Months Ended September 30,
|  | 2020 |  | 2019 |  | 2020 |  | 2019
Balance at beginning of period |  | $ | 193 |  |  | $ | 216 |  |  | $ | 335 |  |  | $ | 329 |
Additions |  | 291 |  |  | 326 |  |  | 883 |  |  | 1,008 |
Amortization |  | (266) |  |  | (299) |  |  | (995) |  |  | (1,095) |
Impairment |  | — |  |  | — |  |  | — |  |  | — |
Foreign currency translation and other |  | 2 |  |  | (4) |  |  | (3) |  |  | (3) |
Balance at end of period |  | $ | 220 |  |  | $ | 239 |  |  | $ | 220 |  |  | $ | 239 |
An analysis of the changes in the net carrying amount of costs to obtain contracts with customers are as follows (in millions):
|  | Three Months Ended September 30, |  | Nine Months Ended September 30,
|  | 2020 |  | 2019 |  | 2020 |  | 2019
Balance at beginning of period |  | $ | 172 |  |  | $ | 161 |  |  | $ | 171 |  |  | $ | 156 |
Additions |  | 15 |  |  | 14 |  |  | 43 |  |  | 40 |
Amortization |  | (12) |  |  | (11) |  |  | (35) |  |  | (33) |
Impairment |  | — |  |  | — |  |  | — |  |  | — |
Foreign currency translation and other |  | 1 |  |  | (1) |  |  | (3) |  |  | — |
Balance at end of period |  | $ | 176 |  |  | $ | 163 |  |  | $ | 176 |  |  | $ | 163 |

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- Definition Tabular disclosure of cost capitalized in obtaining or fulfilling contract with customer. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Publisher FASB -Name Accounting Standards Codification -Topic 340 -SubTopic 40 -Section 50 -Paragraph 3 -URI http://asc.fasb.org/extlink&oid=68051541&loc=SL49131252-203054 + Details
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- Definition Tabular disclosure of disaggregation of revenue into categories depicting how nature, amount, timing, and uncertainty of revenue and cash flows are affected by economic factor. + References Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef -Publisher FASB -Name Accounting Standards Codification -Topic 606 -SubTopic 10 -Section 50 -Paragraph 5 -URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130545-203045 + Details
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