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Revenue
3 Months Ended
Mar. 31, 2021
Revenue from Contract with Customer [Abstract]  
Revenue Revenue
Disaggregation of Revenue
Subscription and support revenue is recognized over time and accounted for substantially all of the Company’s revenue for the three months ended March 31, 2021 and 2020.
The following table summarizes the revenue by region based on the billing address of customers who use the Company’s products:
Three Months Ended March 31,
20212020
(in thousands)
AmountPercentage
of Revenue
AmountPercentage
of Revenue
United States$71,222 52 %$44,215 48 %
Europe, Middle East, and Africa
35,532 26 %23,106 26 %
Asia Pacific22,879 16 %17,604 19 %
Other8,422 %6,325 %
Total$138,055 100 %$91,250 100 %
The following table summarizes the revenue from contracts by type of customer:
Three Months Ended March 31,
20212020
(in thousands)
AmountPercentage
of Revenue
AmountPercentage
of Revenue
Channel partners
$15,362 11 %$9,159 10 %
Direct customers
122,693 89 %82,091 90 %
Total$138,055 100 %$91,250 100 %
Contract Balances
Contract liabilities consist of deferred revenue and include payments received in advance of performance under the contract. Such amounts are recognized as revenue over the contractual period. For the three months ended March 31, 2021 and 2020, the Company recognized revenue of $33.9 million and $20.2 million, respectively, that was included in the corresponding contract liability balance at the beginning of the periods presented.
The Company receives payments from customers based upon contractual billing schedules; accounts receivable are recorded when the right to consideration becomes unconditional. Standard payment terms are due upon receipt. Contract assets include amounts related to the Company’s contractual right to consideration for both completed and partially completed performance obligations that have not been invoiced.
The following table summarizes the activity of the deferred contract acquisition costs:
Three Months Ended March 31,
20212020
(in thousands)
Beginning balance$44,176 $25,184 
Capitalization of contract acquisition costs
10,866 6,486 
Amortization of deferred contract acquisition costs
(6,060)(3,499)
Ending balance$48,982 $28,171 
The Company did not recognize any impairment losses of deferred contract acquisition costs during the periods presented.
Remaining Performance Obligations
As of March 31, 2021, the aggregate amount of the transaction price allocated to remaining performance obligations was $438.8 million. As of March 31, 2021, the Company expected to recognize 76% of its remaining performance obligations as revenue over the next 12 months with the remainder recognized thereafter.