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CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($)
$ in Thousands
 3 Months Ended 6 Months Ended 12 Months Ended
Jun. 30, 2024
Jun. 30, 2023
Jun. 30, 2024
Jun. 30, 2023
Dec. 31, 2023
Cash Flows from Operating Activities          
Net loss $ (15,078) $ (94,467) $ (50,621) $ (132,549)  
Adjustments to reconcile net loss to cash provided by operating activities:          
Depreciation and amortization expense     59,767 65,182  
Non-cash operating lease costs     23,124 21,925  
Amortization of deferred contract acquisition costs 18,884 14,902 36,991 29,011  
Stock-based compensation expense     155,714 125,793  
Amortization of debt issuance costs     1,980 2,470  
Net accretion of discounts and amortization of premiums on available-for-sale securities     (24,028) (19,050)  
Deferred income taxes     (1,310) (613)  
Provision for bad debt     4,770 6,037  
Loss on extinguishment of debt 0 50,300 0 50,300  
Other     291 494  
Changes in operating assets and liabilities, net of effect of acquisitions:          
Accounts receivable, net     (6,715) (35,413)  
Contract assets     (1,876) (381)  
Deferred contract acquisition costs     (48,085) (43,348)  
Prepaid expenses and other current assets     (24,726) (13,996)  
Other noncurrent assets     1,941 (1,991)  
Accounts payable     15,996 6,602  
Accrued expenses and other current liabilities     254 1,454  
Operating lease liabilities     (25,031) (18,149)  
Deferred revenue     29,695 56,460  
Other noncurrent liabilities     263 627  
Net cash provided by operating activities     148,394 100,865  
Cash Flows from Investing Activities          
Purchases of property and equipment     (61,681) (56,289)  
Capitalized internal-use software     (12,831) (10,703)  
Asset acquisitions and business combinations, net of cash acquired     (13,977) 0  
Purchases of available-for-sale securities     (790,675) (795,096)  
Sales of available-for-sale securities     0 20,248  
Maturities of available-for-sale securities     792,354 857,456  
Other investing activities     18 59  
Net cash provided by (used in) investing activities     (86,792) 15,675  
Cash Flows from Financing Activities          
Repayments of convertible senior notes     0 (172,249)  
Cash paid for issuance costs on revolving credit facility     (2,148) 0  
Proceeds from the exercise of stock options     7,614 7,059  
Proceeds from the early exercise of stock options     6 0  
Repurchases of unvested common stock     0 (34)  
Proceeds from the issuance of common stock for employee stock purchase plan     10,455 10,450  
Payment of tax withholding obligation on RSU settlement     (8,763) (3,383)  
Payment of indemnity holdback     0 (9,208)  
Net cash provided by (used in) financing activities     7,164 (167,365)  
Net increase (decrease) in cash, cash equivalents, and restricted cash     68,766 (50,825)  
Cash, cash equivalents, and restricted cash, beginning of period     91,224 215,204 $ 215,204
Cash, cash equivalents, and restricted cash, end of period $ 159,990 $ 164,379 159,990 164,379 $ 91,224
Supplemental Disclosure of Cash Flow Information:          
Cash paid for interest     63 595  
Cash paid for income taxes, net of refunds     2,741 2,557  
Cash paid for operating lease liabilities     22,788 18,306  
Supplemental Disclosure of Non-cash Investing and Financing Activities:          
Stock-based compensation capitalized for software development     4,950 3,525  
Accounts payable and accrued expenses related to property and equipment additions     14,243 8,347  
Vesting of early exercised stock options     63 1,171  
Indemnity holdback consideration associated with business combinations     2,023 0  
Operating lease right-of-use assets obtained in exchange for operating lease liabilities     22,870 16,636  
Maturity of marketable securities in other current assets     $ 5,000 $ 0