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Loans and Allowance for Credit Losses - Activity in Allowance for Credit Losses (Details) - USD ($) $ in Millions | 3 Months Ended | 9 Months Ended
--- | --- | ---
Sep. 30, 2025 | Sep. 30, 2024 | Sep. 30, 2025 | Sep. 30, 2024
Financing Receivable, Allowance for Credit Loss [Roll Forward] |  |  |  |
Balance at beginning of period | $ 7,862 | $ 7,934 | $ 7,925 | $ 7,839
Provision for credit losses | 571 | 557 | 1,609 | 1,678
Loans charged-off | 669 | 669 | 2,042 | 1,916
Less recoveries of loans charged-off | (133) | (105) | (405) | (326)
Net loan charge-offs (recoveries) | 536 | 564 | 1,637 | 1,590
Balance at end of period | 7,897 | 7,927 | 7,897 | 7,927
Add |  |  |  |
Provision for credit losses | 571 | 557 | 1,609 | 1,678
Deduct |  |  |  |
Loans charged-off | 669 | 669 | 2,042 | 1,916
Less recoveries of loans charged-off | (133) | (105) | (405) | (326)
Net loan charge-offs (recoveries) | 536 | 564 | 1,637 | 1,590
Commercial | Commercial |  |  |  |
Financing Receivable, Allowance for Credit Loss [Roll Forward] |  |  |  |
Balance at beginning of period | 2,239 | 2,180 | 2,175 | 2,119
Provision for credit losses | 111 | 155 | 466 | 475
Loans charged-off | 129 | 165 | 471 | 484
Less recoveries of loans charged-off | (37) | (18) | (88) | (78)
Net loan charge-offs (recoveries) | 92 | 147 | 383 | 406
Balance at end of period | 2,258 | 2,188 | 2,258 | 2,188
Add |  |  |  |
Provision for credit losses | 111 | 155 | 466 | 475
Deduct |  |  |  |
Loans charged-off | 129 | 165 | 471 | 484
Less recoveries of loans charged-off | (37) | (18) | (88) | (78)
Net loan charge-offs (recoveries) | 92 | 147 | 383 | 406
Commercial | Commercial real estate |  |  |  |
Financing Receivable, Allowance for Credit Loss [Roll Forward] |  |  |  |
Balance at beginning of period | 1,384 | 1,596 | 1,508 | 1,620
Provision for credit losses | 46 | 49 | (25) | 82
Loans charged-off | 110 | 80 | 209 | 152
Less recoveries of loans charged-off | (7) | (10) | (53) | (25)
Net loan charge-offs (recoveries) | 103 | 70 | 156 | 127
Balance at end of period | 1,327 | 1,575 | 1,327 | 1,575
Add |  |  |  |
Provision for credit losses | 46 | 49 | (25) | 82
Deduct |  |  |  |
Loans charged-off | 110 | 80 | 209 | 152
Less recoveries of loans charged-off | (7) | (10) | (53) | (25)
Net loan charge-offs (recoveries) | 103 | 70 | 156 | 127
Consumer | Residential mortgages |  |  |  |
Financing Receivable, Allowance for Credit Loss [Roll Forward] |  |  |  |
Balance at beginning of period | 757 | 836 | 783 | 827
Provision for credit losses | 28 | (36) | 1 | (31)
Loans charged-off | 3 | 3 | 11 | 10
Less recoveries of loans charged-off | (4) | (6) | (13) | (17)
Net loan charge-offs (recoveries) | (1) | (3) | (2) | (7)
Balance at end of period | 786 | 803 | 786 | 803
Add |  |  |  |
Provision for credit losses | 28 | (36) | 1 | (31)
Deduct |  |  |  |
Loans charged-off | 3 | 3 | 11 | 10
Less recoveries of loans charged-off | (4) | (6) | (13) | (17)
Net loan charge-offs (recoveries) | (1) | (3) | (2) | (7)
Consumer | Credit card |  |  |  |
Financing Receivable, Allowance for Credit Loss [Roll Forward] |  |  |  |
Balance at beginning of period | 2,665 | 2,498 | 2,640 | 2,403
Provision for credit losses | 311 | 349 | 978 | 1,055
Loans charged-off | 344 | 347 | 1,103 | 1,042
Less recoveries of loans charged-off | (60) | (48) | (177) | (132)
Net loan charge-offs (recoveries) | 284 | 299 | 926 | 910
Balance at end of period | 2,692 | 2,548 | 2,692 | 2,548
Add |  |  |  |
Provision for credit losses | 311 | 349 | 978 | 1,055
Deduct |  |  |  |
Loans charged-off | 344 | 347 | 1,103 | 1,042
Less recoveries of loans charged-off | (60) | (48) | (177) | (132)
Net loan charge-offs (recoveries) | 284 | 299 | 926 | 910
Consumer | Other retail |  |  |  |
Financing Receivable, Allowance for Credit Loss [Roll Forward] |  |  |  |
Balance at beginning of period | 817 | 824 | 819 | 870
Provision for credit losses | 75 | 40 | 189 | 97
Loans charged-off | 83 | 74 | 248 | 228
Less recoveries of loans charged-off | (25) | (23) | (74) | (74)
Net loan charge-offs (recoveries) | 58 | 51 | 174 | 154
Balance at end of period | 834 | 813 | 834 | 813
Add |  |  |  |
Provision for credit losses | 75 | 40 | 189 | 97
Deduct |  |  |  |
Loans charged-off | 83 | 74 | 248 | 228
Less recoveries of loans charged-off | (25) | (23) | (74) | (74)
Net loan charge-offs (recoveries) | $ 58 | $ 51 | $ 174 | $ 154

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