Note 30 – Segment Information

The current operational and reporting segments of ITAÚ UNIBANCO HOLDING are described below:

•

Retail Banking

The segment comprises retail clients, account holders and non-account holders, individuals and legal entities, high net worth clients (Itaú Uniclass and Personnalité) and the companies segment (microenterprises and small companies). It includes financing and credit offers made outside the branch network, in addition to credit cards and payroll loans.

•

Wholesale Banking

It comprises products and services offered to middle-market companies, clients with high financial equity (Private Bank), activities of Latin American units and Itaú BBA, the unit responsible for commercial transactions with large companies and operation as Investment Bank.

•

Activities with the Market + Corporation

It basically corresponds to the result arising from capital surplus, subordinated debt surplus and the net balance of tax credits and debits. It also shows the financial margin with the market, the Treasury operating cost, the equity in earnings of companies not associated to each one of the segments.

a)	Basis of presentation

Segment information is prepared based on the reports used by top management to assess the performance and to make decisions regarding the allocation of funds for investment and other purposes.

These reports use a variety of information for management purposes, including financial and non-financial information supported by bases different from information prepared according to accounting practices adopted in Brazil. The main indicator adopted for monitoring of business performance is Recurring Net Income, as well as Return on Economic Capital for each business segment.

Information by segment has been prepared in accordance with accounting practices adopted in Brazil and was adjusted by the items below:

Allocated capital: The statements of each segment consider the capital allocation based on a proprietary model and consequent impacts on results arising from this allocation. This model comprises the following components: Credit risk, operational risk, market risk and insurance underwriting risk.

Income tax rate: We consider the total income tax rate, net of the tax effect from the payment of interest on capital, for the Retail Banking, Wholesale Bank and Activities with the Market segments. The difference between the income tax amount calculated by segment and the effective income tax amount, as stated in the consolidated financial statements, is allocated to the Activities with the Market + Corporation column.

•

Reclassification and application of managerial criteria

The managerial statement of income was used to prepare information per segment. These statements were obtained based on the statement of income adjusted by the impact of non-recurring events and the managerial reclassifications in income.

The main reclassifications between the accounting and managerial results are:

Banking product: Considers the opportunity cost for each operation. The financial statements were adjusted so that the stockholders’ equity was replaced by funding at market price. Subsequently, the financial statements were adjusted to include revenues related to capital allocated to each segment. The cost of subordinated debt and the respective remuneration at market price were proportionally allocated to the segments, based on the economic allocated capital.

Hedge tax effects: The tax effects of the hedge of investments abroad were adjusted – these were originally recorded in the tax expenses (PIS and COFINS) and Income Tax and Social Contribution on Net Income (IR and CSLL) lines – and are now reclassified to financial margin.

Insurance: The main reclassifications of revenues refer to the financial margins obtained with the technical provisions of insurance, pension plan and capitalization, in addition to revenue from management of pension plan funds.

Other reclassifications: Other Income, Share of Income of Associates and joint ventures, Non-Operating Income, Profit Sharing of Management Members and Expenses for Credit Card Reward Program were reclassified to those lines representing the way the ITAÚ UNIBANCO HOLDING manages its business, enabling greater understanding for performance analysis.

The adjustments and reclassifications column shows the effects of the differences between the accounting principles followed for the presentation of segment information, which are substantially in line with the accounting practices adopted for financial institutions in Brazil, except as described above, and the policies used in the preparation of these consolidated financial statements according to IFRS. Main adjustments are as follows:

•

Requirements for evaluation of impairment of financial assets are based on an expected loan losses model;

•

Adjustment to fair value due to reclassifications of financial assets for measurement categories as a result of the concept of business models of IFRS 9;

•

Financial assets modified and not written-off, which balance was recalculated in accordance with the requirements of IFRS 9;

•

Effective interest rate of financial assets and liabilities measure at amortized cost, recording revenues and costs directly attributable to their acquisition, issue or disposal for the transaction term, whereas in the standards adopted in Brazil, recognition of expenses and revenues from fees occurs at the time these transactions are contracted;

Goodwill generated in business combination is not amortized, whereas in the standards adopted in Brazil, it is amortized.

b)	Consolidated Statement of Managerial Result

ITAÚ UNIBANCO HOLDING S.A.

From January 1, December 31, 2018


	Retail Banking			Wholesale Banking			Activities with the Market + Corporation			ITAÚ UNIBANCO			Adjustments			IFRS consolidated ⁽³⁾
Banking product		72,182			29,389			10,246			111,817			(7,617	)		104,200
Interest margin ⁽¹⁾		40,243			18,930			9,912			69,085			(8,380	)		60,705
Banking service fees		25,131			9,810			138			35,079			1,730			36,809
Income related to insurance and private pension operations before claim and selling expenses		6,808			649			196			7,653			(3,692	)		3,961
Other income		0			0			0			0			2,725			2,725
Cost of Credit		(12,526	)		(1,540	)		0			(14,066	)		5,112			(8,954	)
Claims		(1,160	)		(68	)		0			(1,228	)		0			(1,228	)
Operating margin		58,496			27,781			10,246			96,523			(2,505	)		94,018
Other operating income (expenses)		(40,002	)		(15,217	)		(1,070	)		(56,289	)		(7,121	)		(63,410	)
Non-interest expenses ⁽²⁾		(35,296	)		(13,817	)		(331	)		(49,444	)		(8,094	)		(57,538	)
Tax expenses for ISS, PIS and COFINS and Other		(4,706	)		(1,400	)		(739	)		(6,845	)		226			(6,619	)
Share of profit or (loss) in associates and joint ventures		0			0			0			0			747			747
Net income before income tax and social contribution		18,494			12,564			9,176			40,234			(9,626	)		30,608
Income tax and social contribution		(6,939	)		(3,829	)		(2,964	)		(13,732	)		8,763			(4,969	)
Non-controlling interest in subsidiaries		(184	)		(550	)		(35	)		(769	)		37			(732	)
Net income		11,371			8,185			6,177			25,733			(826	)		24,907

*Total assets () - 12/31/2018**		1,042,145			655,393			142,853			1,649,613			(96,816	)		1,552,797

Total liabilities - 12/31/2018		1,005,194			597,528			93,546			1,505,490			(103,159	)		1,402,331

^(*) Includes:
Investments in associates and joint ventures		1,220			0			11,438			12,658			(639	)		12,019
Fixed assets, net		5,526			879			0			6,405			897			7,302
Goodwill and Intangible assets, net		6,845			8,178			0			15,023			4,306			19,329

(1)

Includes interest and similar income and expenses of R$ 62,565, net gains (loss) on investment securities and derivatives of R$ (4,834) and results from foreign exchange operations and exchange variation of transactions abroad of R$ 2,974.

(2)

Refers to general and administrative expenses including depreciation and amortization expenses of R$ (3,332).

(3)

The IFRS consolidated figures do not represent the sum of the segments because there are intercompany transactions that were eliminated only in the consolidated financial statements. Segments are assessed by top management, net of income and expenses between related parties.

ITAÚ UNIBANCO HOLDING S.A.

From January 1 to December 31, 2017


	Retail Banking			Wholesale Banking			Actitivities with the Market + Corporation			ITAÚ UNIBANCO			Adjustments			IFRS consolidated ⁽³⁾
Banking product		69,921			28,748			10,623			109,292			2,231			111,523
Interest margin ⁽¹⁾		38,570			19,426			10,515			68,511			2,731			71,242
Banking service fees		24,096			8,876			42			33,014			1,434			34,448
Income related to insurance and private pension operations before claim and selling expenses		7,255			446			66			7,767			(3,068	)		4,699
Other income		—			—			—			—			1,134			1,134
Cost of Credit		(12,166	)		(5,829	)		(6	)		(18,001	)		(1,773	)		(19,774	)
Claims		(1,222	)		(53	)		—			(1,275	)		83			(1,192	)
Operating margin		56,533			22,866			10,617			90,016			541			90,557
Other operating income (expenses)		(37,601	)		(14,523	)		(1,647	)		(53,771	)		(6,204	)		(59,975	)
Non-interest expenses ⁽²⁾		(33,186	)		(13,265	)		(831	)		(47,282	)		(6,212	)		(53,494	)
Tax expenses for ISS, PIS and COFINS and Other		(4,415	)		(1,258	)		(816	)		(6,489	)		(542	)		(7,031	)
Share of profit or (loss) in associates and joint ventures		—			—			—			—			550			550
Net income before income tax and social contribution		18,932			8,343			8,970			36,245			(5,663	)		30,582
Income tax and social contribution		(7,107	)		(2,412	)		(1,775	)		(11,294	)		3,937			(7,357	)
Non-controlling interest in subsidiaries		(166	)		117			(23	)		(72	)		40			(32	)
Net income		11,659			6,048			7,172			24,879			(1,686	)		23,193

*Total assets () - 12/31/2017**		970,137			604,384			119,309			1,503,503			(67,264	)		1,436,239

Total liabilities - 12/31/2017		934,835			548,185			71,873			1,364,566			(72,683	)		1,291,883


^(*) Includes:
Investments in associates and joint ventures		1,168			—			3,986			5,154			(99	)		5,055
Fixed assets, net		5,105			1,290			—			6,395			964			7,359
Goodwill and Intangible assets, net		8,739			7,694			—			16,433			2,950			19,383

(1)

Includes interest and similar income and expenses of R$ 67,311, net gains (loss) on investment securities and derivatives of R$ 4,181 and results from foreign exchange operations and exchange variation of transactions abroad of R$ (250).

(2)

Refers to general and administrative expenses including depreciation and amortization expenses of R$ (3,034).

(3)

The IFRS Consolidated figures do not represent the sum of the segments because there are intercompany transactions that were eliminated only in the consolidated financial statements. Segments are assessed by top management, net of income and expenses between related parties.

ITAÚ UNIBANCO HOLDING S.A.

From January 1 to December 31, 2016


	Retail Banking			Wholesale Banking			Actitivities with the Market + Corporation			ITAÚ UNIBANCO			Adjustments			IFRS consolidated ⁽³⁾
Banking product		70,496			30,498			9,412			110,406			8,016			118,422
Interest margin ⁽¹⁾		40,073			21,929			9,264			71,266			8,589			79,855
Banking service fees		22,659			8,072			59			30,790			1,128			31,918
Income related to insurance and private pension operations before claim and selling expenses		7,764			497			89			8,350			(3,085	)		5,265
Other income		—			—			—			—			1,384			1,384
Cost of Credit		(14,394	)		(10,586	)		71			(24,909	)		2,039			(22,870	)
Claims		(1,426	)		(59	)		—			(1,485	)		—			(1,485	)
Operating margin		54,676			19,853			9,483			84,012			10,055			94,067
Other operating income (expenses)		(37,202	)		(13,410	)		(2,387	)		(52,999	)		(5,389	)		(58,388	)
Non-interest expenses ⁽²⁾		(32,883	)		(12,034	)		(1,616	)		(46,533	)		(4,372	)		(50,905	)
Tax expenses for ISS, PIS and COFINS and Other		(4,319	)		(1,376	)		(771	)		(6,466	)		(1,545	)		(8,011	)
Share of profit or (loss) in associates and joint ventures		—			—			—			—			528			528
Net income before income tax and social contribution		17,474			6,443			7,096			31,013			4,666			35,679
Income tax and social contribution		(6,328	)		(1,081	)		(1,237	)		(8,646	)		(5,017	)		(13,663	)
Non-controlling interest in subsidiaries		(223	)		79			(1	)		(145	)		(244	)		(389	)
Net income		10,923			5,441			5,858			22,222			(595	)		21,627

*Total assets () - 01/01/2017**		909,779			585,088			116,401			1,427,084			(75,770	)		1,351,314

Total liabilities - 01/01/2017		877,792			525,390			80,810			1,299,869			(80,939	)		1,218,930


^(*) Includes:
Investments in associates and joint ventures		1,325			—			3,106			4,431			642			5,073
Fixed assets, net		5,635			1,177			—			6,812			1,230			8,042
Goodwill and Intangible assets, net		7,957			7,276			—			15,233			1,823			17,056

(1)

Includes net interest and similar income and expenses of R$ 67,276, net gain (loss) on investment securities and derivatives of R$ 7,066 and foreign exchange results and exchange variation on transactions of abroad R$ 5,513.

(2)

Refers to general and administrative expenses including depreciation and amortization expenses of R$ (2,995).

(3)

c)	Result of Non-Current Assets and Main Services and Products by Geographic Region


	12/31/2018						12/31/2017						1/1/2017
	Brazil		Abroad		Total		Brazil		Abroad		Total		Brazil		Abroad		Total
Non-current assets		22,991		3,640		26,631		23,411		3,331		26,742		22,974		2,124		25,098

	01/01 to 12/31/2018						01/01 to 12/31/2017						01/01 to 12/31/2016
	Brazil		Abroad		Total		Brazil		Abroad		Total		Brazil		Abroad		Total
Income related to financial operations ^{(1) (2)}		108,362		22,955		131,317		131,689		17,883		149,572		155,030		19,954		174,984
Income related to insurance and private pension operations before claim and selling expenses		3,812		149		3,961		4,551		148		4,699		5,133		132		5,265
Banking service fees		33,211		3,598		36,809		31,296		3,152		34,448		29,061		2,857		31,918

(1)

Includes interest and similar income, dividend income, net gain (loss) on investment securities and derivatives, foreign exchange results, and exchange variation on transactions.

(2)

ITAÚ UNIBANCO HOLDING does not have clients representing 10% or higher of its revenues.