
	Goodwill and intangible from acquisition			Intangible assets ⁽¹⁾												Total
	Goodwill and intangible from acquisition			Association for the promotion and offer of financial products and services			Software Acquired			Internally developed software			Other intangible assets ⁽²⁾			Total
Annual amortization rates		Up to 20%			8%			20%			20%			10 to 20%

Cost
Balance at 01/01/2018		11,162			2,452			4,571			4,353			2,161			24,699
Acquisitions		8			1			646			318			408			1,381
Terminated agreements/ derecognition		—			(27	)		(312	)		(189	)		(210	)		(738	)
Exchange variation		560			47			205			—			(4	)		808
Other ⁽⁴⁾		(266	)		56			137			47			5			(21	)
Balance at 12/31/2018		11,464			2,529			5,247			4,529			2,360			26,129

Amortization
Balance at 01/01/2018		(23	)		(647	)		(1,998	)		(1,267	)		(984	)		(4,919	)
Amortization expense ⁽³⁾		—			(223	)		(596	)		(697	)		(261	)		(1,777	)
Terminated agreements/ derecognition		—			27			312			154			210			703
Exchange variation		—			(141	)		(152	)		0			16			(277	)
Other ⁽⁴⁾		(3	)		117			(67	)		(13	)		4			38
Balance at 12/31/2018		(26	)		(867	)		(2,501	)		(1,823	)		(1,015	)		(6,232	)

Impairment (Note 2.4h)
Balance at 01/01/2018		—			—			(54	)		(343	)		—			(397	)
Increase		—			—			(167	)		—			—			(167	)
Exchange variation		—			—			(4	)		—			—			(4	)
Balance at 12/31/2018		—			—			(225	)		(343	)		—			(568	)

Book value
Balance at 12/31/2018		11,438			1,662			2,521			2,363			1,345			19,329

(1)

The contractual commitments for the purchase of the new intangible assets totaled R$ 637 achievable by 2020;

(2)

Includes of amounts paid for acquisition of rights to provide services of payment of salaries, proceeds, retirement and pension benefits and similar benefits;

(3)

Amortization expenses related to the rights for acquisition of payrolls and associations, in the amount of R$ (452) (R$ (487) from 01/01 to 12/31/2017) are disclosed in the General and administrative expenses.

(4)

Includes the total amount of R$ 31 related to the hyperinflationary adjustment for Argentina.


	Goodwill and intangible from acquisition			Intangible assets ⁽¹⁾												Total
	Goodwill and intangible from acquisition			Association for the promotion and offer of financial products and services			Software Acquired			Internally developed software			Other intangible assets ⁽²⁾			Total
Annual amortization rates		Up to 20%			8%			20%			20%			10 to 20%

Cost
Balance at 01/01/2017		9,694			1,748			3,840			3,525			2,112			20,919
Acquisitions		634			18			1,206			350			345			2,553
Terminated agreements / derecognition		(22	)		(16	)		—			(1	)		(329	)		(368	)
Exchange variation		1,305			25			(77	)		—			34			1,287
Other		(449	)		677			(398	)		479			(1	)		308
Balance at 12/31/2017		11,162			2,452			4,571			4,353			2,161			24,699

Amortization
Balance at 01/01/2017		166			(376	)		(1,701	)		(532	)		(1,012	)		(3,455	)
Amortization expense⁽³⁾		—			(273	)		(495	)		(446	)		(244	)		(1,458	)
Terminated agreements / derecognition		—			16			—			(6	)		310			320
Exchange variation		—			(17	)		79			—			(27	)		35
Other		(189	)		3			119			(283	)		(11	)		(361	)
Balance at 12/31/2017		(23	)		(647	)		(1,998	)		(1,267	)		(984	)		(4,919	)

Impairment (Note 2.4h)
Balance at 01/01/2017		—			—			(54	)		(335	)		(19	)		(408	)
Increase		—			—			—			(14	)		—			(14	)
Exchange variation		—			—			—			6			19			25
Balance at 12/31/2017		—			—			(54	)		(343	)		—			(397	)

Book value
Balance at 12/31/2017		11,139			1,805			2,519			2,743			1,177			19,383

(1)

The contractual commitments for the purchase of the new intangible assets totaled R$ 984 achievable by 2020;

(2)

Includes of amounts paid for acquisition of rights to provide services of payment of salaries, proceeds, retirement and pension benefits and similar benefits;

(3)

Amortization expenses related to the rights for acquisition of payrolls and associations, in the amount of R$ (487) (R$ (524) from 01/01 to 12/31/2016) are disclosed in the General and administrative expenses.


	Goodwill and intangible from acquisition			Intangible assets ⁽¹⁾												Total
	Goodwill and intangible from acquisition			Association for the promotion and offer of financial products and services			Software Acquired			Internally developed software			Other intangible assets ⁽²⁾			Total
Annual amortization rates		Up to 20%			8%			20%			20%			10 to 20%

Cost
Balance at 01/01/2016		2,081			1,409			2,362			3,311			1,946			11,109
Acquisitions		7,706			719			1,293			215			619			10,552
Terminated agreements / derecognition		(35	)		(73	)		(3	)		(1	)		(308	)		(420	)
Exchange variation		(58	)		(12	)		120			—			(123	)		(73	)
Other		—			(295	)		68			—			(22	)		(249	)
Balance at 12/31/2016		9,694			1,748			3,840			3,525			2,112			20,919

Amortization
Balance at 01/01/2016		153			(330	)		(1,190	)		(252	)		(1,100	)		(2,719	)
Amortization expense⁽³⁾		—			(263	)		(429	)		(280	)		(311	)		(1,283	)
Terminated agreements / derecognition		—			67			1			—			306			374
Exchange variation		—			84			(107	)		—			96			73
Other		13			66			24			—			(3	)		100
Balance at 12/31/2016		166			(376	)		(1,701	)		(532	)		(1,012	)		(3,455	)

Impairment (Note 2.4h)
Balance at 01/01/2016		—			(2	)		—			(18	)		(18	)		(38	)
Incresase		—			—			(57	)		(317	)		(1	)		(375	)
Write-off		—			2			—			—			—			2
Exchange variation		—			—			3			—			—			3
Balance at 12/31/2016		—			—			(54	)		(335	)		(19	)		(408	)

Book value
Balance at 12/31/2016		9,860			1,372			2,085			2,658			1,081			17,056

(1)

The contractual commitments for the purchase of the new intangible assets totaled R$ 262 achievable by 2017;

(2)

Includes of amounts paid for acquisition of rights to provide services of payment of salaries, proceeds, retirement and pension benefits and similar benefits;

(3)

Amortization expenses related to the rights for acquisition of payrolls and associations, in the amount of R$ (524) (R$ (357) from 01/01 to 12/31/2015) are disclosed in the General and administrative expenses.