Insurance contracts and private pension (Tables)

12 Months Ended

Dec. 31, 2018

a)	Indexes


	Sales ratio				Loss ratio
	%				%
Main Insurance Lines	01/01 to 12/31/2018		01/01 to 12/31/2017		01/01 to 12/31/2018		01/01 to 12/31/2017
Group accident insurance		34.3		38.0		9.4		7.8
Individual accident		14.1		12.5		20.8		23.5
Commercial multiple peril		21.1		21.2		29.3		36.4
Internal credit		0.7		0.9		134.5		139.6
Mandatory insurance for personal injury caused by motor vehicles (DPVAT)		0		1.2		0		84.5
Serious or terminal diseases		16.1		10.7		17.5		21.1
Extended warranty - assets		62.0		62.1		13.9		16.0
Credit Life		20.4		18.7		18.3		16.9
Income from Uncertain Events		20.3		16.3		17.1		18.4
Multiple risks		48.1		57.8		53.3		27.2
Home insurance in market policies – Credit Life		20.4		20.7		15.3		13.0
Group life		15.1		8.3		33.2		24.2

Summary of Income Related to Insurance and Private Pension

b) Income related to insurance and private pension


Main lines	Premiums and contributions
Main lines	01/01 to 12/31/2018		01/01 to 12/31/2017		01/01 to 12/31/2016
Group accident insurance		689		666		776
Individual accident		280		289		212
Commercial multiple peril		52		53		56
Internal Credit		78		64		63
Mandatory insurance for personal injury caused by motor vehicles (DPVAT)		0		24		37
Serious or terminal diseases		188		172		166
Warranty extension - Assets		0		—		112
Disability Savings Pension		291		319		295
PGBL		2,193		2,084		1,955
Credit Life		879		621		570
Income from Uncertain Events		235		177		146
Multiple risks		209		151		162
Home Insurance in Market Policies – Credit Life		288		272		243
Traditional		122		129		142
VGBL		17,154		20,318		18,153
Group life		937		990		1,234
Other lines		502		547		433
Total		24,097		26,876		24,755

Summary of Changes in Technical Provisions

c) Technical provisions balances


	Insurance				Private Pension				Total
	12/31/2018		12/31/2017		12/31/2018		12/31/2017		12/31/2018		12/31/2017
Unearned premiums (PPNG)		2,111		1,883		13		15		2,124		1,898
Mathematical reserve for benefits to be granted (PMBAC) and benefits granted (PMBC)		195		173		195,348		175,992		195,543		176,165
Redemptions and Other Unsettled Amounts (PVR)		12		11		298		264		310		275
Financial surplus (PEF)		2		2		605		604		607		606
Unsettled claims (PSL)		548		560		43		34		591		594
Claims / events incurred but not reported (IBNR)		348		401		25		27		373		428
Related Expenses (PDR)		31		28		98		95		129		123
Other		562		406		948		737		1,510		1,143
Total		3,809		3,464		197,378		177,768		201,187		181,232

d) Change in technical provisions


	12/31/2018									12/31/2017
	Insurance			Private pension			Total			Insurance			Private pension			Total
Opening balance		3,464			177,768			181,232			3,926			150,150			154,076
(+) Additions arising from premiums / contribution		4,340			19,764			24,104			4,059			22,854			26,913
(-) Risk adjustments		(3,937	)		(297	)		(4,234	)		(4,225	)		(323	)		(4,548	)
(-) Payment of claims / benefits		(1,184	)		(580	)		(1,764	)		(1,228	)		(472	)		(1,700	)
(+) Reported claims		1,325			0			1,325			1,291			—			1,291
(-) Redemptions		(1	)		(13,771	)		(13,772	)		(2	)		(12,534	)		(12,536	)
(+/-) Portability of insurances		0			3,758			3,758			—			3,436			3,436
(+) Adjustment of reserves and financial surplus		9			11,622			11,631			16			7,754			7,770
(+) Corporate Reorganization		0			0			0			(282	)		—			(282	)
(+/-) Other (recognition / reversal)		(207	)		(886	)		(1,093	)		(91	)		6,903			6,812
Closing balance		3,809			197,378			201,187			3,464			177,768			181,232

Summary of Deferred Acquisition Costs

V - Deferred acquisition costs

They are recorded in assets and charges are shown in the table below:


	12/31/2018			12/31/2017
Opening Balance		253			429

Increase		1,001			772
Amortization		(845	)		(948	)

Closening Balance		409			253

Balance to be amortized in up to 12 months		334			209
Balance to be amortized after 12 months		75			44

Summary of Claims Development

The amounts shown in the tables express the position at 12/31/2018, since the actuarial calculations are made semi-annually:


*Provision for unsettled claims (PSL) ^()**	591
(-) IBNER	170
(-) Reinsurance	35
(-) Retrocession and other estimates	(25	)
Liability claims presented in the development table (a + b)	411

(*)

It stated in Note 27lV c at 12/31/2018.

Changes in the amount of obligations of the ITAÚ UNIBANCO HOLDING may occur at the end of each annual reporting period. The table below shows the development by the claims incurred method. The first part of the table shows how the final loss estimate changes through time. The second part of the table reconciles the amounts pending payment and the liability disclosed in the balance sheet.

a) Administratives claims


Occurrence date	12/31/2014		12/31/2015		12/31/2016		12/31/2017		12/31/2018		Total
At the end of reporting period		910		1,009		938		934		992
After 1 year		935		1,054		981		977		0
After 2 years		958		1,082		1,001				0
After 3 years		964		1,091						0
After 4 years		967								0
Current estimate		967		1,091		1,001		977		992
Accumulated payments through base date		962		1,078		978		956		815		4,789
Liabilities recognized in the balance sheet		5		13		23		21		178		240
Liabilities in relation to prior periods										0		12
Total administratives claims										0		252

b) Judicial claims


Occurrence date	12/31/2014		12/31/2015		12/31/2016		12/31/2017		12/31/2018		Total
At the end of reporting period		27		30		26		28		16
After 1 year		37		41		35		40		0
After 2 years		46		52		43				0
After 3 years		54		64						0
After 4 years		60								0
Current estimate		60		64		43		40		16
Accumulated payments through base date		45		49		34		30		10		168
Liabilities recognized in the balance sheet		15		15		10		10		5		55
Liabilities in relation to prior periods										0		104
Total judicial claims										0		159