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Other assets and liabilities (Tables) | 12 Months Ended
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Dec. 31, 2019
Text Block [Abstract] |
Summary of Other Assets |
a) | Other assets
|  | 12/31/2019 |  |  | 12/31/2018 |
|  | Current |  |  | Non- current |  |  | Total |  |  | Current |  |  | Non- current |  |  | Total |
Financial |  |  | 87,498 |  |  |  | 7,254 |  |  |  | 94,752 |  |  |  | 62,390 |  |  |  | 12,700 |  |  |  | 75,090 |
Receivables from credit card issuers |  |  | 42,395 |  |  |  | — |  |  |  | 42,395 |  |  |  | 36,491 |  |  |  | — |  |  |  | 36,491 |
Deposits in guarantee for contingent liabilities, provisions and legal obligations (Note 29e) |  |  | 7,990 |  |  |  | 6,530 |  |  |  | 14,520 |  |  |  | 1,455 |  |  |  | 12,079 |  |  |  | 13,534 |
Trading and intermediation of securities |  |  | 26,544 |  |  |  | 207 |  |  |  | 26,751 |  |  |  | 15,400 |  |  |  | 255 |  |  |  | 15,655 |
Income receivable |  |  | 3,236 |  |  |  | — |  |  |  | 3,236 |  |  |  | 3,155 |  |  |  | 5 |  |  |  | 3,160 |
Credit Operations without credit granting characteristics, net amount |  |  | 3,612 |  |  |  | 5 |  |  |  | 3,617 |  |  |  | 3,021 |  |  |  | 4 |  |  |  | 3,025 |
Insurance and reinsurance operations |  |  | 836 |  |  |  | 511 |  |  |  | 1,347 |  |  |  | 899 |  |  |  | 356 |  |  |  | 1,255 |
Net amount receivables from reimbursement of provisions (Note 29d) |  |  | 978 |  |  |  | — |  |  |  | 978 |  |  |  | 999 |  |  |  | — |  |  |  | 999 |
Deposits in guarantee of fund raisings abroad |  |  | 1,864 |  |  |  | 1 |  |  |  | 1,865 |  |  |  | 970 |  |  |  | 1 |  |  |  | 971 |
Other |  |  | 43 |  |  |  | — |  |  |  | 43 |  |  |  | — |  |  |  | — |  |  |  | — |
Non-financial |  |  | 12,920 |  |  |  | 1,771 |  |  |  | 14,691 |  |  |  | 7,969 |  |  |  | 1,313 |  |  |  | 9,282 |
Sundry foreign |  |  | 639 |  |  |  | 7 |  |  |  | 646 |  |  |  | 995 |  |  |  | 9 |  |  |  | 1,004 |
Prepaid expenses |  |  | 3,288 |  |  |  | 1,038 |  |  |  | 4,326 |  |  |  | 2,642 |  |  |  | 546 |  |  |  | 3,188 |
Sundry domestic |  |  | 2,916 |  |  |  | 9 |  |  |  | 2,925 |  |  |  | 1,579 |  |  |  | 27 |  |  |  | 1,606 |
Assets of post-employment benefits plans (Note 26e) |  |  | — |  |  |  | 717 |  |  |  | 717 |  |  |  | — |  |  |  | 731 |  |  |  | 731 |
Lease right-of-use |  |  | 3,808 |  |  |  | — |  |  |  | 3,808 |  |  |  | — |  |  |  | — |  |  |  | — |
Other |  |  | 2,269 |  |  |  | — |  |  |  | 2,269 |  |  |  | 2,753 |  |  |  | — |  |  |  | 2,753 |
Summary of Other Liabilities |
b) | Other liabilities
|  | 12/31/2019 |  |  | 12/31/2018 |
|  | Current |  |  | Non- current |  |  | Total |  |  | Current |  |  | Non- current |  |  | Total |
Financial |  |  | 113,024 |  |  |  | 4,057 |  |  |  | 117,081 |  |  |  | 95,639 |  |  |  | 1,790 |  |  |  | 97,429 |
Credit card operations |  |  | 87,361 |  |  |  | — |  |  |  | 87,361 |  |  |  | 78,803 |  |  |  | — |  |  |  | 78,803 |
Trading and intermediation of securities |  |  | 18,062 |  |  |  | 65 |  |  |  | 18,127 |  |  |  | 9,167 |  |  |  | 172 |  |  |  | 9,339 |
Foreign exchange portfolio |  |  | 1,245 |  |  |  | — |  |  |  | 1,245 |  |  |  | 634 |  |  |  | — |  |  |  | 634 |
Finance leases (Note 12) |  |  | 139 |  |  |  | 3,992 |  |  |  | 4,131 |  |  |  | — |  |  |  | — |  |  |  | — |
Other |  |  | 6,217 |  |  |  | — |  |  |  | 6,217 |  |  |  | 7,035 |  |  |  | 1,618 |  |  |  | 8,653 |
Non-financial |  |  | 26,275 |  |  |  | 2,063 |  |  |  | 28,338 |  |  |  | 24,931 |  |  |  | 1,079 |  |  |  | 26,010 |
Funds in transit |  |  | 10,573 |  |  |  | 11 |  |  |  | 10,584 |  |  |  | 10,015 |  |  |  | 27 |  |  |  | 10,042 |
Charging and collection of taxes and similar |  |  | 335 |  |  |  | — |  |  |  | 335 |  |  |  | 476 |  |  |  | — |  |  |  | 476 |
Social and statutory |  |  | 5,057 |  |  |  | 32 |  |  |  | 5,089 |  |  |  | 4,085 |  |  |  | 23 |  |  |  | 4,108 |
Deferred income |  |  | 2,686 |  |  |  | — |  |  |  | 2,686 |  |  |  | 2,530 |  |  |  | — |  |  |  | 2,530 |
Sundry creditors - domestic |  |  | 2,118 |  |  |  | 79 |  |  |  | 2,197 |  |  |  | 2,310 |  |  |  | 188 |  |  |  | 2,498 |
Personnel provision |  |  | 1,569 |  |  |  | 75 |  |  |  | 1,644 |  |  |  | 1,606 |  |  |  | 63 |  |  |  | 1,669 |
Provision for sundry payments |  |  | 1,761 |  |  |  | 63 |  |  |  | 1,824 |  |  |  | 1,670 |  |  |  | 81 |  |  |  | 1,751 |
Obligations on official agreements and rendering of payment services |  |  | 1,114 |  |  |  | — |  |  |  | 1,114 |  |  |  | 1,155 |  |  |  | — |  |  |  | 1,155 |
Liabilities from post-employment benefits plans (Note 26e) |  |  | — |  |  |  | 1,800 |  |  |  | 1,800 |  |  |  | — |  |  |  | 697 |  |  |  | 697 |
Other |  |  | 1,062 |  |  |  | 3 |  |  |  | 1,065 |  |  |  | 1,084 |  |  |  | — |  |  |  | 1,084 |

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