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v3.20.1

Insurance contracts and private pension (Tables) | 12 Months Ended
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Dec. 31, 2019
Text Block [Abstract] |
Summary of Main Insurance lines | a) Indexes
|  | Sales ratio % |  |  |  |  |  | Loss ratio % |
Main Insurance Lines |  | 01/01 to 12/31/2019 |  |  | 01/01 to 12/31/2018 |  |  | 01/01 to 12/31/2017 |  |  | 01/01 to 12/31/2019 |  |  | 01/01 to 12/31/2018 |  |  | 01/01 to 12/31/2017 |
Group accident insurance |  |  | 35.1 |  |  |  | 34.3 |  |  |  | 38.0 |  |  |  | 6.8 |  |  |  | 9.4 |  |  |  | 7.8 |
Individual accident insurance |  |  | 18.8 |  |  |  | 14.1 |  |  |  | 12.5 |  |  |  | 24.1 |  |  |  | 20.8 |  |  |  | 23.5 |
Commercial multiple peril |  |  | 21.2 |  |  |  | 21.1 |  |  |  | 21.2 |  |  |  | 29.8 |  |  |  | 29.3 |  |  |  | 36.4 |
Domestic Credit Insurance |  |  | 0.6 |  |  |  | 0.7 |  |  |  | 0.9 |  |  |  | 56.8 |  |  |  | 134.5 |  |  |  | 139.6 |
Critical or terminal diseases |  |  | 27.0 |  |  |  | 16.1 |  |  |  | 10.7 |  |  |  | 24.4 |  |  |  | 17.5 |  |  |  | 21.1 |
Extended Guarantee |  |  | 61.8 |  |  |  | 62.0 |  |  |  | 62.1 |  |  |  | 5.5 |  |  |  | 13.9 |  |  |  | 16.0 |
Credit Life Insurance |  |  | 23.7 |  |  |  | 20.4 |  |  |  | 18.7 |  |  |  | 18.0 |  |  |  | 18.3 |  |  |  | 16.9 |
Random Events |  |  | 23.5 |  |  |  | 20.3 |  |  |  | 16.3 |  |  |  | 26.3 |  |  |  | 17.1 |  |  |  | 18.4 |
Multiple Peril |  |  | 46.4 |  |  |  | 48.1 |  |  |  | 57.8 |  |  |  | 60.2 |  |  |  | 53.3 |  |  |  | 27.2 |
Mortagage Insurance in market policies – Credit Life |  |  | 20.0 |  |  |  | 20.4 |  |  |  | 20.7 |  |  |  | 17.3 |  |  |  | 15.3 |  |  |  | 13.0 |
Group life |  |  | 23.2 |  |  |  | 15.1 |  |  |  | 8.3 |  |  |  | 34.4 |  |  |  | 33.2 |  |  |  | 24.2 |
Summary of Revenue From Insurance and Private Pension | b) Revenues from insurance premiuns and private pension
|  | Premiums and contributions |
Main lines |  | 01/01 to 12/31/2019 |  |  | 01/01 to 12/31/2018 |  |  | 01/01 to 12/31/2017 |
Group accident insurance |  |  | 867 |  |  |  | 689 |  |  |  | 666 |
Individual accident |  |  | 222 |  |  |  | 280 |  |  |  | 289 |
Commercial multiple peril |  |  | 50 |  |  |  | 52 |  |  |  | 53 |
Internal Credit |  |  | 68 |  |  |  | 78 |  |  |  | 64 |
Serious or terminal diseases |  |  | 211 |  |  |  | 188 |  |  |  | 172 |
Disability Savings Pension |  |  | 269 |  |  |  | 291 |  |  |  | 319 |
PGBL |  |  | 2,282 |  |  |  | 2,193 |  |  |  | 2,084 |
Credit Life |  |  | 946 |  |  |  | 879 |  |  |  | 621 |
Income from aleatory events |  |  | 227 |  |  |  | 235 |  |  |  | 177 |
Multiple risks |  |  | 290 |  |  |  | 209 |  |  |  | 151 |
Home Insurance in Market Policies – Credit Life |  |  | 324 |  |  |  | 288 |  |  |  | 272 |
Traditional |  |  | 115 |  |  |  | 122 |  |  |  | 129 |
VGBL |  |  | 12,335 |  |  |  | 17,154 |  |  |  | 20,318 |
Group life |  |  | 947 |  |  |  | 937 |  |  |  | 990 |
Other lines |  |  | 471 |  |  |  | 502 |  |  |  | 571 |
Total |  |  | 19,624 |  |  |  | 24,097 |  |  |  | 26,876 |
Summary of Changes in Technical Provisions | c) Technical provisions balances
|  | 12/31/2019 |  |  | 12/31/2018 |
|  | Insurance |  |  | Private Pension |  |  | Total |  |  | Insurance |  |  | Private Pension |  |  | Total |
Unearned premiums (PPNG) |  |  | 2,343 |  |  |  | 13 |  |  |  | 2,356 |  |  |  | 2,111 |  |  |  | 13 |  |  |  | 2,124 |
Mathematical reserve for benefits to be granted (PMBAC) and benefits granted (PMBC) |  |  | 205 |  |  |  | 212,272 |  |  |  | 212,477 |  |  |  | 195 |  |  |  | 195,348 |  |  |  | 195,543 |
Redemptions and Other Unsettled Amounts (PVR) |  |  | 13 |  |  |  | 318 |  |  |  | 331 |  |  |  | 12 |  |  |  | 298 |  |  |  | 310 |
Financial surplus (PEF) |  |  | 2 |  |  |  | 611 |  |  |  | 613 |  |  |  | 2 |  |  |  | 605 |  |  |  | 607 |
Unsettled claims (PSL) |  |  | 570 |  |  |  | 48 |  |  |  | 618 |  |  |  | 642 |  |  |  | 43 |  |  |  | 591 |
Claims / events incurred but not reported (IBNR) |  |  | 277 |  |  |  | 22 |  |  |  | 299 |  |  |  | 254 |  |  |  | 25 |  |  |  | 373 |
Related Expenses (PDR) |  |  | 28 |  |  |  | 89 |  |  |  | 117 |  |  |  | 31 |  |  |  | 98 |  |  |  | 129 |
Other |  |  | 250 |  |  |  | 1,273 |  |  |  | 1,523 |  |  |  | 562 |  |  |  | 948 |  |  |  | 1,510 |
Total |  |  | 3,688 |  |  |  | 214,646 |  |  |  | 218,334 |  |  |  | 3,809 |  |  |  | 197,378 |  |  |  | 201,187 |
d) Change in technical provisions
|  | 12/31/2019 |  |  | 12/31/2018 |
|  | Insurance |  |  | Private pension |  |  | Total |  |  | Insurance |  |  | Private pension |  |  | Total |
Opening balance |  |  | 3,809 |  |  |  | 197,378 |  |  |  | 201,187 |  |  |  | 3,464 |  |  |  | 177,768 |  |  |  | 181,232 |
(+) Additions arising from premiums / contributions |  |  | 4,634 |  |  |  | 15,008 |  |  |  | 19,642 |  |  |  | 4,340 |  |  |  | 19,764 |  |  |  | 24,104 |
(-) Risk adjustments |  |  | (4,216 | ) |  |  | (273 | ) |  |  | (4,489 | ) |  |  | (3,937 | ) |  |  | (297 | ) |  |  | (4,234 | )
(-) Payment of claims / benefits |  |  | (1,349 | ) |  |  | (566 | ) |  |  | (1,915 | ) |  |  | (1,184 | ) |  |  | (580 | ) |  |  | (1,764 | )
(+) Reported claims |  |  | 1,465 |  |  |  | — |  |  |  | 1,465 |  |  |  | 1,325 |  |  |  | — |  |  |  | 1,325 |
(-) Redemptions |  |  | — |  |  |  | (15,623 | ) |  |  | (15,623 | ) |  |  | (1 | ) |  |  | (13,771 | ) |  |  | (13,772 | )
(+/-) Net Portability |  |  | — |  |  |  | 1,754 |  |  |  | 1,754 |  |  |  | — |  |  |  | 3,758 |  |  |  | 3,758 |
(+) Adjustment of reserves and financial surplus |  |  | 10 |  |  |  | 16,507 |  |  |  | 16,517 |  |  |  | 9 |  |  |  | 11,622 |  |  |  | 11,631 |
(+/-) Other (increase / reversal) |  |  | (665 | ) |  |  | 461 |  |  |  | (204 | ) |  |  | (207 | ) |  |  | (886 | ) |  |  | (1,093 | )
Closing balance |  |  | 3,688 |  |  |  | 214,646 |  |  |  | 218,334 |  |  |  | 3,809 |  |  |  | 197,378 |  |  |  | 201,187 |
Summary of Deferred Acquisition Costs | V – Deferred acquisition costs They are recorded in assets and charges are shown in the table below:
|  | 12/31/2019 |  |  | 12/31/2018 |
Opening Balance |  |  | 409 |  |  |  | 253 |
Increase |  |  | 1,156 |  |  |  | 1,001 |
Amortization |  |  | (1,070 | ) |  |  | (845 | )
Closing Balance |  |  | 495 |  |  |  | 409 |
Balance to be amortized in up to 12 months |  |  | 389 |  |  |  | 334 |
Balance to be amortized after 12 months |  |  | 106 |  |  |  | 75 |
Summary of Claims Development | The amounts shown in the tables express the position at 12/31/2019, since the actuarial calculations are made on a half-yearly basis:
Provision for unsettled claims (PSL) |  |  | 618 |
(-) IBNER |  |  | 258 |
(-) Reinsurance |  |  | 37 |
(-) Retrocession and other estimates |  |  | (17 | )
Liability claims presented in the claims development table (a + b) |  |  | 340 |
a) Administratives claims
Occurrence date |  | 12/31/2015 |  |  | 12/31/2016 |  |  | 12/31/2017 |  |  | 12/31/2018 |  |  | 12/31/2019 |  |  | Total |
At the end of reporting period |  |  | 1,009 |  |  |  | 938 |  |  |  | 934 |  |  |  | 993 |  |  |  | 1,149 |  |  |  |  |
After 1 year |  |  | 1,054 |  |  |  | 981 |  |  |  | 977 |  |  |  | 1,012 |  |  |  |  |  |  |  |  |
After 2 years |  |  | 1,082 |  |  |  | 1,001 |  |  |  | 975 |  |  |  |  |  |  |  |  |  |  |  |  |
After 3 years |  |  | 1,091 |  |  |  | 1,078 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
After 4 years |  |  | 1,084 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Current estimate |  |  | 1,084 |  |  |  | 1,078 |  |  |  | 975 |  |  |  | 1,012 |  |  |  | 1,149 |  |  |  |  |
Accumulated payments through base date |  |  | 1,075 |  |  |  | 1,061 |  |  |  | 961 |  |  |  | 994 |  |  |  | 1,028 |  |  |  | 5,119 |
Liabilities recognized in the balance sheet |  |  | 10 |  |  |  | 17 |  |  |  | 14 |  |  |  | 18 |  |  |  | 121 |  |  |  | 180 |
Liabilities in relation to prior periods |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 17 |
Total administratives claims |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 197 |
b) Judicial claims
Occurrence date |  | 12/31/2015 |  |  | 12/31/2016 |  |  | 12/31/2017 |  |  | 12/31/2018 |  |  | 12/31/2019 |  |  | Total |
At the end of reporting period |  |  | 30 |  |  |  | 26 |  |  |  | 28 |  |  |  | 16 |  |  |  | 20 |  |  |  |  |
After 1 year |  |  | 41 |  |  |  | 35 |  |  |  | 40 |  |  |  | 33 |  |  |  |  |  |  |  |  |
After 2 years |  |  | 52 |  |  |  | 43 |  |  |  | 51 |  |  |  |  |  |  |  |  |  |  |  |  |
After 3 years |  |  | 64 |  |  |  | 55 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
After 4 years |  |  | 71 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Current estimate |  |  | 71 |  |  |  | 55 |  |  |  | 51 |  |  |  | 33 |  |  |  | 20 |  |  |  |  |
Accumulated payments through base date |  |  | 61 |  |  |  | 44 |  |  |  | 44 |  |  |  | 27 |  |  |  | 14 |  |  |  | 190 |
Liabilities recognized in the balance sheet |  |  | 10 |  |  |  | 11 |  |  |  | 8 |  |  |  | 7 |  |  |  | 6 |  |  |  | 42 |
Liabilities in relation to prior periods |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 101 |
Total judicial claims |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 143 |

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