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Risk and Capital Management | 12 Months Ended
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Dec. 31, 2019
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Risk and Capital Management | Note 32 – Risk and Capital Management a) Corporate Governance ITAÚ UNIBANCO HOLDING invests in sound processes for risk and capital management that permeates the whole institution and are the basis of all strategic decisions to ensure business sustainability. These processes are aligned with the guidelines of the Board of Directors and Executive which, through collegiate bodies, define the global objectives expressed as targets and limits for the business units that manage risk. Control and capital management units, in turn, support ITAÚ UNIBANCO HOLDING’s management by monitoring and analyzing risk and capital. The Board of Directors is the main body responsible for establishing guidelines, policies and approval levels for risk and capital management. The Capital and Risk Management Committee (CGRC), in turn, is responsible for supporting the Board of Directors in managing capital and risk. At the executive level, collegiate bodies, presided over by the Chief Executive Officer (CEO) of ITAÚ UNIBANCO HOLDING, are responsible for capital and risk management, and their decisions are monitored by the CGRC. Additionally, ITAÚ UNIBANCO HOLDING has collegiate bodies with capital and risk management responsibilities delegated to them, chaired by the Executive Vice-President of the Risk and Finance Department (ARF). To support this structure, ARF has departments to ensure, on an independent and centralized basis, that the institution’s risks and capital are managed in compliance with defined policies and procedures. b) Risk Management Risk Appetite The risk appetite of ITAÚ UNIBANCO HOLDING is based on the Board of Director’s statement: “We are a universal bank, operating mainly in Latin America. Supported by our risk culture, we insist on with strict ethical standards and regulatory compliance, seeking high and increasing returns, with low volatility, through lasting relationships with our customers, accurate risk pricing, widespread funding and proper use of capital.” Based on this statement, five dimensions have been defined, each dimension consists of a set of metrics associated with the main risks involved, combining supplementary measurement methods, to give a comprehensive vision of our exposure. The Board of Directors is responsible for approving guidelines and limits for risk appetite, with the support of CGRC and the CRO (Chief Risk Officer). The limits for risk appetite are monitored regularly and reported to risk committees and to the Board of Directors, which will oversee the preventive measures to be taken to ensure that exposure is aligned with the strategies of ITAÚ UNIBANCO HOLDING. The five dimensions of risk appetite are:
| • |  | Capitalization: establishes that ITAÚ UNIBANCO HOLDING must have capital sufficient to face any serious recession period or a stress event without the need to adjust its capital structure under unfavorable circumstances. It is monitored by tracking ITAÚ UNIBANCO HOLDING’s capital ratios, both in normal and stress scenarios, and of the ratings of the institution’s debt issues.
| • |  | Liquidity: establishes that the liquidity of ITAÚ UNIBANCO HOLDING must withstand long periods of stress. It is monitored tracking liquidity indicators.
| • |  | Composition of results: defines that business will be focused primarily on Latin America, where ITAÚ UNIBANCO HOLDING has a diversified base of customers and products, with low appetite for income volatility or for high risk. This dimension comprises aspects related to business, profitability, market risk and credit risk. By adopting exposure concentration limits, such as industry sectors, counterparty quality, countries and geographical regions and risk factors, these monitored metrics are intended to ensure well-adjusted portfolios, low income volatility and business sustainability.
| • |  | Operational risk: focuses on the control of operating risk events that may adversely impact business and operating strategy, and involves monitoring the main operational risk events and losses incurred.
| • |  | Reputation: addresses risks that may impact the institution’s brand value and reputation with customers, employees, regulatory bodies, investors and the general public. The risk monitoring in this dimension is carried out by tracking customer satisfaction or dissatisfaction and media exposure, in addition to monitoring the institution’s conduct.
Risk appetite, risk management and guidelines for employees of ITAÚ UNIBANCO HOLDING for routine decision-making purposes are based on:
| • |  | Sustainability and customer satisfaction: ITAÚ UNIBANCO HOLDING vision is to be the leading bank in sustainable performance and customer satisfaction and, accordingly, we are committed to creating shared value for staff, customers, stockholders and society, ensuring the continuity of the business. ITAÚ UNIBANCO HOLDING is committed to doing business that is good both for the customer and the institution itself;
| • |  | Risk Culture: ITAÚ UNIBANCO HOLDING’s risk culture goes beyond policies, procedures or processes, reinforcing the individual and collective responsibility of all employees so that they will do the right thing at the right time and in the proper manner, respecting the ethical way of doing business;
| • |  | Risk pricing: ITAÚ UNIBANCO HOLDING’s acts and assumes risks in business which it knows and understands, avoiding those with which it is unfamiliar or that do not offer a competitive edge, and carefully assessing the risk-return ratio;
| • |  | Diversification: ITAÚ UNIBANCO HOLDING has little appetite for volatility in earnings, and it therefore operates with a diverse base of customers, products and business, seeking to diversify risks and giving priority to lower risk business;
| • |  | Operational excellence: It is the wish of ITAÚ UNIBANCO HOLDING to be an agile bank, with a robust and stable infrastructure enabling us to offer top quality services;
| • |  | Ethics and respect for regulations: for ITAÚ UNIBANCO HOLDING, ethics is non-negotiable, and it therefore promotes an institutional environment of integrity, encouraging staff to cultivate ethics in relationships and business and to respect the rules, thus caring for the institution’s reputation.
ITAÚ UNIBANCO HOLDING has various ways of disseminating risk culture, based on four principles: conscious risk-taking, discussion of the risks the institution faces, the corresponding action taken, and the responsibility of everyone for managing risk. These principles serve as a basis for ITAÚ UNIBANCO HOLDING guidelines, helping employees to conscientiously understand, identify, measure, manage and mitigate risks. 1. Credit risk The possibility of losses arising from failure by a borrower, issuer or counterparty to meet their financial obligations, the impairment of a loan due to downgrading of the risk rating of the borrower, the issuer or the counterparty, a decrease in earnings or remuneration, advantages conceded on renegotiation or the costs of recovery. There is a credit risk control and management structure, centralized and independent from the business units, that provides for operating limits and risk mitigation mechanisms, and also establishes processes and tools to measure, monitor and control the credit risk inherent in all products, portfolio concentrations and impacts of potential changes in the economic environment. The credit policy of ITAÚ UNIBANCO HOLDING is based on internal criteria such as: classification of customers, portfolio performance and changes, default levels, rate of return and economic capital allocated, and external factors such as interest rates, market default indicators, inflation, changes in consumption, and so on. For personal customers and small and middle-market companies, credit rating is based on statistical application models (at the early stages of the relationship with a customer) and behavior score (used for customers with which ITAÚ UNIBANCO HOLDING already has a relationship). For large companies, the rating is based on information such as economic and financial condition of the counterparty, their cash-generating capability, the economic group to which they belong, and the current and prospective situation of the economic sector in which they operate. Credit proposals are analyzed on a case by case basis, through an approval-level mechanism. ITAÚ UNIBANCO HOLDING strictly controls the credit exposure of customers and counterparties, taking action to address situations in which the current exposure exceeds what is desirable. For this purpose, measures provided for in loan agreements are available, such as accelerated maturity or a requirement for additional collateral. 1.1 Collateral and policies for mitigating credit risk ITAÚ UNIBANCO HOLDING uses guarantees to increase its capacity for recovery in operations exposed to credit risk. The guarantees may be personal, secured, legal structures with mitigating power and offset agreements. For collateral to be considered instruments that mitigate credit risk, they must comply with the requirements and standards that regulate them, both internal and external ones, and they must be legally valid (effective), enforceable, and assessed on a regular basis. ITAÚ UNIBANCO HOLDING also uses credit derivatives, to mitigate credit risk of its portfolios of loans and securities. These instruments are priced based on models that use the fair value of market inputs, such as credit spreads, recovery rates, correlations and interest rates. 1.2 Policy for Provisioning and Economic Scenarios Both the credit risk and the finance areas are responsible for defining the methods used to measure expected loan losses and for periodically assessing changes in the provision amounts. These areas monitor the trends observed in provisions for expected credit losses by segment, in addition to establishing an initial understanding of the variables that may trigger changes in the allowance for loan losses, the probability of default (PD) or the loss given default (LGD). Once the trends have been identified and an initial assessment of the variables has been made at the corporate level, the business areas are responsible for further analyzing these trends in more detail and for each segment, in order to understand the underlying reasons for the trends and to decide whether changes are required in credit policies. Provisions for expected losses take into account the expected risk linked to contracts with similar characteristics and in anticipation of signs of deterioration, over a loss horizon suitable for the remaining period of the contract to maturity. For contracts of products with no determined termination date, average results of deterioration and default are used to determine the loss horizon. Additionally, information on economic scenarios and public data with internal projections are used to determine and adjust the expected credit loss in line with expected macroeconomic realities. 1.3 Classification of Stages of Credit Impairment ITAÚ UNIBANCO HOLDING uses customers’ internal information, statistic models, days of default and quantitative analysis in order to determine the credit status of portfolio agreements. Rules for changing stages take into account lower and higher internal limits (quantitative criteria), in addition to the relative variation in the rating since the initial recognition. Information on days of delay, used on an absolute basis, is an important factor for the classification of stages, and after a certain credit status has been defined for an agreement, it is classified in one of the three stages of credit deterioration. Based on this classification, rules for measuring expected credit loss in each stage are used, as described in Note 2.4d. For retail and middle market portfolios, ITAÚ UNIBANCO HOLDING classifies loan agreements which are over 30 days overdue in stage 2, except payroll loans for government agency, for which the figure is 45 days, due to the payment dynamics for onlending. For the Wholesale business portfolio, information on arrears is taken into account when allocating a rating. Default parameters are: 90 days with no payments made (*) ; debt restructuring; adjudication of bankruptcy; loss; and court-ordered restructuring.
(*) | For the real estate loans portfolio, the figure is 180 days with no payments made.
1.4 Maximum Exposure of Financial Assets to Credit Risk
|  | 12/31/2019 |  |  | 12/31/2018 |
|  | Brazil |  |  | Abroad |  |  | Total |  |  | Brazil |  |  | Abroad |  |  | Total |
Financial Assets |  |  | 1,073,430 |  |  |  | 336,803 |  |  |  | 1,410,233 |  |  |  | 1,027,193 |  |  |  | 303,535 |  |  |  | 1,330,728 |
At Amortized Cost |  |  | 755,773 |  |  |  | 254,871 |  |  |  | 1,010,644 |  |  |  | 756,993 |  |  |  | 237,766 |  |  |  | 994,759 |
Interbank deposits |  |  | 10,620 |  |  |  | 23,963 |  |  |  | 34,583 |  |  |  | 6,239 |  |  |  | 20,181 |  |  |  | 26,420 |
Securities purchased under agreements to resell |  |  | 197,157 |  |  |  | 1,271 |  |  |  | 198,428 |  |  |  | 279,353 |  |  |  | 783 |  |  |  | 280,136 |
Securities |  |  | 114,046 |  |  |  | 19,073 |  |  |  | 133,119 |  |  |  | 90,234 |  |  |  | 20,161 |  |  |  | 110,395 |
Loan operations and lease operations |  |  | 386,206 |  |  |  | 199,585 |  |  |  | 585,791 |  |  |  | 345,501 |  |  |  | 190,590 |  |  |  | 536,091 |
Other financial assets |  |  | 75,968 |  |  |  | 18,784 |  |  |  | 94,752 |  |  |  | 61,875 |  |  |  | 13,215 |  |  |  | 75,090 |
(-) Provision for Expected Loss |  |  | (28,224 | ) |  |  | (7,805 | ) |  |  | (36,029 | ) |  |  | (26,209 | ) |  |  | (7,164 | ) |  |  | (33,373 | )
At Fair Value Through Other Comprehensive Income |  |  | 35,990 |  |  |  | 40,670 |  |  |  | 76,660 |  |  |  | 9,089 |  |  |  | 40,234 |  |  |  | 49,323 |
Securities |  |  | 35,990 |  |  |  | 40,670 |  |  |  | 76,660 |  |  |  | 9,089 |  |  |  | 40,234 |  |  |  | 49,323 |
At Fair Value Through Profit or Loss |  |  | 281,667 |  |  |  | 41,262 |  |  |  | 322,929 |  |  |  | 261,111 |  |  |  | 25,535 |  |  |  | 286,646 |
Securities |  |  | 271,470 |  |  |  | 9,605 |  |  |  | 281,075 |  |  |  | 252,819 |  |  |  | 10,361 |  |  |  | 263,180 |
Derivatives |  |  | 10,197 |  |  |  | 31,657 |  |  |  | 41,854 |  |  |  | 8,292 |  |  |  | 15,174 |  |  |  | 23,466 |
Financial liabilities - provision for expected loss |  |  | 3,581 |  |  |  | 559 |  |  |  | 4,140 |  |  |  | 3,355 |  |  |  | 437 |  |  |  | 3,792 |
Loan Commitments |  |  | 2,909 |  |  |  | 394 |  |  |  | 3,303 |  |  |  | 2,289 |  |  |  | 312 |  |  |  | 2,601 |
Financial Guarantees |  |  | 672 |  |  |  | 165 |  |  |  | 837 |  |  |  | 1,066 |  |  |  | 125 |  |  |  | 1,191 |
Off balance sheet |  |  | 338,262 |  |  |  | 48,893 |  |  |  | 387,155 |  |  |  | 300,522 |  |  |  | 49,173 |  |  |  | 349,695 |
Financial Guarantees |  |  | 52,663 |  |  |  | 14,057 |  |  |  | 66,720 |  |  |  | 53,443 |  |  |  | 12,662 |  |  |  | 66,105 |
Letters of credit to be released |  |  | 15,013 |  |  |  | 0 |  |  |  | 15,013 |  |  |  | 10,747 |  |  |  | — |  |  |  | 10,747 |
Loan commitments |  |  | 270,586 |  |  |  | 34,836 |  |  |  | 305,422 |  |  |  | 236,332 |  |  |  | 36,511 |  |  |  | 272,843 |
Mortgage loans |  |  | 5,536 |  |  |  | 0 |  |  |  | 5,536 |  |  |  | 3,403 |  |  |  | — |  |  |  | 3,403 |
Overdraft accounts |  |  | 124,449 |  |  |  | 0 |  |  |  | 124,449 |  |  |  | 110,454 |  |  |  | — |  |  |  | 110,454 |
Credit cards |  |  | 138,014 |  |  |  | 2,823 |  |  |  | 140,837 |  |  |  | 120,862 |  |  |  | 2,961 |  |  |  | 123,823 |
Other pre-approved limits |  |  | 2,587 |  |  |  | 32,013 |  |  |  | 34,600 |  |  |  | 1,613 |  |  |  | 33,550 |  |  |  | 35,163 |
Total |  |  | 1,408,111 |  |  |  | 385,137 |  |  |  | 1,793,248 |  |  |  | 1,324,360 |  |  |  | 352,271 |  |  |  | 1,676,631 |
Amounts shown for credit risk exposure are based on gross book value and do not take into account any collateral received or other added credit improvements. The contractual amounts of financial guarantees and letters of credit cards represent the maximum potential of credit risk in the event that a counterparty does not meet the terms of the agreement. The vast majority of loan commitments (mortgage loans, overdraft accounts and other pre-approved limits) mature without being drawn, since they are renewed monthly and can be cancelled unilaterally. As a result, the total contractual amount does not represent our real future exposure to credit risk or the liquidity needs arising from such commitments. 1.4.1. By business sector Loans and Financial Lease Operations
|  | 12/31/2019 |  |  | % |  |  | 12/31/2018 |  |  | % |
Industry and commerce |  |  | 129,998 |  |  |  | 22.2 |  |  |  | 115,225 |  |  |  | 21.5 |
Services |  |  | 126,718 |  |  |  | 21.6 |  |  |  | 119,487 |  |  |  | 22.3 |
Other sectors |  |  | 26,693 |  |  |  | 4.6 |  |  |  | 29,388 |  |  |  | 5.5 |
Individuals |  |  | 302,382 |  |  |  | 51.6 |  |  |  | 271,991 |  |  |  | 50.7 |
Total |  |  | 585,791 |  |  |  | 100.0 |  |  |  | 536,091 |  |  |  | 100.0 |
Other financial assets (*)
|  | 12/31/2019 |  |  | % |  |  | 12/31/2018 |  |  | % |
Public sector |  |  | 562,485 |  |  |  | 73.5 |  |  |  | 580,392 |  |  |  | 77.1 |
Services |  |  | 59,193 |  |  |  | 7.7 |  |  |  | 62,383 |  |  |  | 8.3 |
Other sectors |  |  | 45,744 |  |  |  | 6.0 |  |  |  | 28,649 |  |  |  | 3.8 |
Financial |  |  | 98,297 |  |  |  | 12.8 |  |  |  | 81,496 |  |  |  | 10.8 |
Total |  |  | 765,719 |  |  |  | 100.0 |  |  |  | 752,920 |  |  |  | 100.0 |
(*) | Includes Financial Assets at Fair Value through Profit and Loss, Financial Assets at Fair Value through Other Comprehensive Income and Financial Assets at Amortized Cost, except for Loan Operations and Lease Operations Portfolio and Other Financial Assets.
The exposure of Off Balance financial instruments (Financial Collaterals and Loan Commitments) is neither categorized nor managed by business sector.
1.4.2 By type and classification of credit risk Operations and lease operations
12/31/2019 |
|  | Stage 1 |  |  | Stage 2 |  |  | Stage 3 |  |  | Total Consolidated of 3 stages |
|  | Loans Operations |  |  | Loan commitments |  |  | Financial Guarantees |  |  | Total |  |  | Loans Operations |  |  | Loan commitments |  |  | Financial Guarantees |  |  | Total |  |  | Loans Operations |  |  | Loan commitments |  |  | Financial Guarantees |  |  | Total |  |  | Loans Operations |  |  | Loan commitments |  |  | Financial Guarantees |  |  | Total |
Individuals |  |  | 199,907 |  |  |  | 197,717 |  |  |  | 861 |  |  |  | 398,485 |  |  |  | 19,070 |  |  |  | 6,437 |  |  |  | 0 |  |  |  | 25,507 |  |  |  | 21,513 |  |  |  | 763 |  |  |  | 0 |  |  |  | 22,276 |  |  |  | 240,490 |  |  |  | 204,917 |  |  |  | 861 |  |  |  | 446,268 |
Corporate |  |  | 95,823 |  |  |  | 17,233 |  |  |  | 45,866 |  |  |  | 158,922 |  |  |  | 956 |  |  |  | 16 |  |  |  | 200 |  |  |  | 1,172 |  |  |  | 8,523 |  |  |  | 102 |  |  |  | 3,422 |  |  |  | 12,047 |  |  |  | 105,302 |  |  |  | 17,351 |  |  |  | 49,488 |  |  |  | 172,141 |
Micro/Small and medium companies |  |  | 73,347 |  |  |  | 49,485 |  |  |  | 3,671 |  |  |  | 126,503 |  |  |  | 7,180 |  |  |  | 2,384 |  |  |  | 38 |  |  |  | 9,602 |  |  |  | 5,693 |  |  |  | 190 |  |  |  | 44 |  |  |  | 5,927 |  |  |  | 86,220 |  |  |  | 52,059 |  |  |  | 3,753 |  |  |  | 142,032 |
Foreign loans - Latin America |  |  | 132,812 |  |  |  | 29,842 |  |  |  | 12,087 |  |  |  | 174,741 |  |  |  | 14,714 |  |  |  | 1,166 |  |  |  | 424 |  |  |  | 16,304 |  |  |  | 6,253 |  |  |  | 87 |  |  |  | 107 |  |  |  | 6,447 |  |  |  | 153,779 |  |  |  | 31,095 |  |  |  | 12,618 |  |  |  | 197,492 |
Total |  |  | 501,889 |  |  |  | 294,277 |  |  |  | 62,485 |  |  |  | 858,651 |  |  |  | 41,920 |  |  |  | 10,003 |  |  |  | 662 |  |  |  | 52,585 |  |  |  | 41,982 |  |  |  | 1,142 |  |  |  | 3,573 |  |  |  | 46,697 |  |  |  | 585,791 |  |  |  | 305,422 |  |  |  | 66,720 |  |  |  | 957,933 |
% |  |  | 58.5 | % |  |  | 34.3 | % |  |  | 7.2 | % |  |  | 100.0 | % |  |  | 79.7 | % |  |  | 19.0 | % |  |  | 1.3 | % |  |  | 100.0 | % |  |  | 89.9 | % |  |  | 2.4 | % |  |  | 7.7 | % |  |  | 100.0 | % |  |  | 61.1 | % |  |  | 31.9 | % |  |  | 7.0 | % |  |  | 100.0 | %
|  | 12/31/2018 |
|  | Stage 1 |  |  | Stage 2 |  |  | Stage 3 |  |  | Total Consolidated of 3 stages |
|  | Loans Operations |  |  | Loan commitments |  |  | Financial Guarantees |  |  | Total |  |  | Loans Operations |  |  | Loan commitments |  |  | Financial Guarantees |  |  | Total |  |  | Loans Operations |  |  | Loan commitments |  |  | Financial Guarantees |  |  | Total |  |  | Loans Operations |  |  | Loan commitments |  |  | Financial Guarantees |  |  | Total |
Individuals |  |  | 177,488 |  |  |  | 174,666 |  |  |  | 1,014 |  |  |  | 353,168 |  |  |  | 17,029 |  |  |  | 6,784 |  |  |  | — |  |  |  | 23,813 |  |  |  | 18,047 |  |  |  | 687 |  |  |  | — |  |  |  | 18,734 |  |  |  | 212,564 |  |  |  | 182,137 |  |  |  | 1,014 |  |  |  | 395,715 |
Corporate |  |  | 90,716 |  |  |  | 16,054 |  |  |  | 45,361 |  |  |  | 152,131 |  |  |  | 2,222 |  |  |  | 83 |  |  |  | 1,681 |  |  |  | 3,986 |  |  |  | 9,705 |  |  |  | 143 |  |  |  | 4,148 |  |  |  | 13,996 |  |  |  | 102,643 |  |  |  | 16,280 |  |  |  | 51,190 |  |  |  | 170,113 |
Micro/Small and medium companies |  |  | 57,099 |  |  |  | 40,105 |  |  |  | 2,472 |  |  |  | 99,676 |  |  |  | 5,875 |  |  |  | 1,834 |  |  |  | 69 |  |  |  | 7,778 |  |  |  | 5,838 |  |  |  | 185 |  |  |  | 94 |  |  |  | 6,117 |  |  |  | 68,812 |  |  |  | 42,124 |  |  |  | 2,635 |  |  |  | 113,571 |
Foreign loans - Latin America |  |  | 134,323 |  |  |  | 29,090 |  |  |  | 10,842 |  |  |  | 174,255 |  |  |  | 11,768 |  |  |  | 2,969 |  |  |  | 395 |  |  |  | 15,132 |  |  |  | 5,981 |  |  |  | 243 |  |  |  | 29 |  |  |  | 6,253 |  |  |  | 152,072 |  |  |  | 32,302 |  |  |  | 11,266 |  |  |  | 195,640 |
Total |  |  | 459,626 |  |  |  | 259,915 |  |  |  | 59,689 |  |  |  | 779,230 |  |  |  | 36,894 |  |  |  | 11,670 |  |  |  | 2,145 |  |  |  | 50,709 |  |  |  | 39,571 |  |  |  | 1,258 |  |  |  | 4,271 |  |  |  | 45,100 |  |  |  | 536,091 |  |  |  | 272,843 |  |  |  | 66,105 |  |  |  | 875,039 |
% |  |  | 59.0 | % |  |  | 33.3 | % |  |  | 7.7 | % |  |  | 100.0 | % |  |  | 72.8 | % |  |  | 23.0 | % |  |  | 4.2 | % |  |  | 100.0 | % |  |  | 87.7 | % |  |  | 2.8 | % |  |  | 9.5 | % |  |  | 100.0 | % |  |  | 61.3 | % |  |  | 31.1 | % |  |  | 7.6 | % |  |  | 100.0 | %
Internal Rating |  | 12/31/2019 |  |  | 12/31/2018 |
| Stage 1 |  |  | Stage 2 |  |  | Stage 3 |  |  | Total loans |  |  | Stage 1 |  |  | Stage 2 |  |  | Stage 3 |  |  | Total loans |
Lower Risk |  |  | 420,936 |  |  |  | 4,204 |  |  |  | 0 |  |  |  | 425,140 |  |  |  | 385,846 |  |  |  | 4,536 |  |  |  | — |  |  |  | 390,382 |
Satisfactory |  |  | 80,106 |  |  |  | 17,871 |  |  |  | 0 |  |  |  | 97,977 |  |  |  | 72,921 |  |  |  | 19,723 |  |  |  | — |  |  |  | 92,644 |
Higher Risk |  |  | 847 |  |  |  | 19,845 |  |  |  | 0 |  |  |  | 20,692 |  |  |  | 859 |  |  |  | 12,635 |  |  |  | — |  |  |  | 13,494 |
Credit-Impaired |  |  | 0 |  |  |  | 0 |  |  |  | 41,982 |  |  |  | 41,982 |  |  |  | — |  |  |  | — |  |  |  | 39,571 |  |  |  | 39,571 |
Total |  |  | 501,889 |  |  |  | 41,920 |  |  |  | 41,982 |  |  |  | 585,791 |  |  |  | 459,626 |  |  |  | 36,894 |  |  |  | 39,571 |  |  |  | 536,091 |
% |  |  | 85.6 |  |  |  | 7.2 |  |  |  | 7.2 |  |  |  | 100.0 |  |  |  | 85.7 |  |  |  | 6.9 |  |  |  | 7.4 |  |  |  | 100.0 |
Other financial assets
|  | 12/31/2019 |
|  |  |  |  | Stage 1 |  |  | Stage 2 |  |  | Stage 3 |
|  | Fair Value |  |  | Cost |  |  | Fair Value |  |  | Cost |  |  | Fair Value |  |  | Cost |  |  | Fair Value |
Investment funds |  |  | 8,267 |  |  |  | 8,322 |  |  |  | 8,062 |  |  |  | 0 |  |  |  | 0 |  |  |  | 955 |  |  |  | 205 |
Government securities |  |  | 366,998 |  |  |  | 364,078 |  |  |  | 366,998 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |
Brazilian government |  |  | 327,681 |  |  |  | 324,637 |  |  |  | 327,681 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |
Other countries |  |  | 39,317 |  |  |  | 39,405 |  |  |  | 39,317 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |
Argentina |  |  | 318 |  |  |  | 349 |  |  |  | 318 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |
United States |  |  | 2,977 |  |  |  | 2,979 |  |  |  | 2,977 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |
Mexico |  |  | 7,820 |  |  |  | 7,820 |  |  |  | 7,820 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |
Italy |  |  | 329 |  |  |  | 328 |  |  |  | 329 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |
Spain |  |  | 4,984 |  |  |  | 4,984 |  |  |  | 4,984 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |
Korea |  |  | 3,427 |  |  |  | 3,427 |  |  |  | 3,427 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |
Chile |  |  | 12,317 |  |  |  | 12,227 |  |  |  | 12,317 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |
Paraguay |  |  | 1,782 |  |  |  | 1,959 |  |  |  | 1,782 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |
Uruguay |  |  | 710 |  |  |  | 716 |  |  |  | 710 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |
Colombia |  |  | 4,622 |  |  |  | 4,585 |  |  |  | 4,622 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |
Peru |  |  | 8 |  |  |  | 8 |  |  |  | 8 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |
Germany |  |  | 23 |  |  |  | 23 |  |  |  | 23 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |
Corporate debt securities |  |  | 112,936 |  |  |  | 109,169 |  |  |  | 108,685 |  |  |  | 637 |  |  |  | 402 |  |  |  | 6,784 |  |  |  | 3,849 |
Rural product note |  |  | 5,341 |  |  |  | 5,122 |  |  |  | 5,114 |  |  |  | 62 |  |  |  | 58 |  |  |  | 204 |  |  |  | 169 |
Real estate receivables certificates |  |  | 7,312 |  |  |  | 7,253 |  |  |  | 7,280 |  |  |  | 10 |  |  |  | 11 |  |  |  | 20 |  |  |  | 21 |
Bank deposit certificate |  |  | 3,217 |  |  |  | 3,217 |  |  |  | 3,217 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |
Debentures |  |  | 51,510 |  |  |  | 47,751 |  |  |  | 47,607 |  |  |  | 336 |  |  |  | 283 |  |  |  | 6,311 |  |  |  | 3,620 |
Eurobonds and other |  |  | 5,732 |  |  |  | 5,671 |  |  |  | 5,704 |  |  |  | 29 |  |  |  | 28 |  |  |  | 0 |  |  |  | 0 |
Financial bills |  |  | 18,514 |  |  |  | 18,517 |  |  |  | 18,514 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |
Promissory notes |  |  | 5,311 |  |  |  | 5,314 |  |  |  | 5,311 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |
Other |  |  | 15,999 |  |  |  | 16,324 |  |  |  | 15,938 |  |  |  | 200 |  |  |  | 22 |  |  |  | 249 |  |  |  | 39 |
Total |  |  | 488,201 |  |  |  | 481,569 |  |  |  | 483,745 |  |  |  | 637 |  |  |  | 402 |  |  |  | 7,739 |  |  |  | 4,054 |
|  | 12/31/2018 |
|  |  |  |  | Stage 1 |  |  | Stage 2 |  |  | Stage 3 |
|  | Fair Value |  |  | Cost |  |  | Fair Value |  |  | Cost |  |  | Fair Value |  |  | Cost |  |  | Fair Value |
Investment funds |  |  | 4,326 |  |  |  | 4,335 |  |  |  | 4,129 |  |  |  | — |  |  |  | — |  |  |  | 918 |  |  |  | 197 |
Government securities |  |  | 327,720 |  |  |  | 325,734 |  |  |  | 327,546 |  |  |  | 232 |  |  |  | 174 |  |  |  | — |  |  |  | — |
Brazilian government |  |  | 300,172 |  |  |  | 298,120 |  |  |  | 299,998 |  |  |  | 232 |  |  |  | 174 |  |  |  | — |  |  |  | — |
Other countries |  |  | 27,548 |  |  |  | 27,614 |  |  |  | 27,548 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |
Argentina |  |  | 1,129 |  |  |  | 1,121 |  |  |  | 1,129 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |
United States |  |  | 2,754 |  |  |  | 2,770 |  |  |  | 2,754 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |
Mexico |  |  | 2,378 |  |  |  | 2,378 |  |  |  | 2,378 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |
Italy |  |  | 115 |  |  |  | 115 |  |  |  | 115 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |
Spain |  |  | 2,411 |  |  |  | 2,411 |  |  |  | 2,411 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |
Korea |  |  | 1,385 |  |  |  | 1,385 |  |  |  | 1,385 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |
Chile |  |  | 8,211 |  |  |  | 8,204 |  |  |  | 8,211 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |
Paraguay |  |  | 1,530 |  |  |  | 1,602 |  |  |  | 1,530 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |
Uruguay |  |  | 652 |  |  |  | 656 |  |  |  | 652 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |
Colombia |  |  | 6,065 |  |  |  | 6,054 |  |  |  | 6,065 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |
France |  |  | 891 |  |  |  | 891 |  |  |  | 891 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |
Germany |  |  | 22 |  |  |  | 22 |  |  |  | 22 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |
Other |  |  | 5 |  |  |  | 5 |  |  |  | 5 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |
Corporate debt securities |  |  | 87,206 |  |  |  | 82,438 |  |  |  | 82,301 |  |  |  | 3,908 |  |  |  | 2,937 |  |  |  | 4,957 |  |  |  | 1,968 |
Rural product note |  |  | 4,003 |  |  |  | 3,855 |  |  |  | 3,848 |  |  |  | — |  |  |  | — |  |  |  | 326 |  |  |  | 155 |
Real estate receivables certificates |  |  | 10,926 |  |  |  | 10,419 |  |  |  | 10,436 |  |  |  | 55 |  |  |  | 55 |  |  |  | 793 |  |  |  | 435 |
Bank deposit certificate |  |  | 2,145 |  |  |  | 2,145 |  |  |  | 2,145 |  |  |  | 0 |  |  |  | — |  |  |  | — |  |  |  | — |
Debentures |  |  | 30,950 |  |  |  | 27,306 |  |  |  | 27,068 |  |  |  | 3,323 |  |  |  | 2,557 |  |  |  | 3,563 |  |  |  | 1,325 |
Eurobonds and other |  |  | 6,895 |  |  |  | 6,950 |  |  |  | 6,895 |  |  |  | 0 |  |  |  | — |  |  |  | — |  |  |  | — |
Financial bills |  |  | 19,724 |  |  |  | 19,724 |  |  |  | 19,724 |  |  |  | 0 |  |  |  | — |  |  |  | — |  |  |  | — |
Promissory notes |  |  | 1,490 |  |  |  | 1,465 |  |  |  | 1,463 |  |  |  | 15 |  |  |  | 15 |  |  |  | 24 |  |  |  | 12 |
Other |  |  | 11,073 |  |  |  | 10,574 |  |  |  | 10,722 |  |  |  | 515 |  |  |  | 310 |  |  |  | 251 |  |  |  | 41 |
Total |  |  | 419,252 |  |  |  | 412,507 |  |  |  | 413,976 |  |  |  | 4,140 |  |  |  | 3,111 |  |  |  | 5,875 |  |  |  | 2,165 |
Other Financial Assets—Internal Classification by Level of Risk
|  | 12/31/2019 |
|  | Financial Assets - At Amortized Cost |  |  |  |  |  |  |  |  |  |
Internal rating |  | Interbank deposits and securities purchased under agreements to resell |  |  | Securities |  |  | Financial assets at fair value through profit or loss at fair value (*) |  |  | Financial Assets Fair Value Through Other Comprehensive Income |  |  | Total |
Low |  |  | 233,011 |  |  |  | 127,251 |  |  |  | 321,595 |  |  |  | 76,660 |  |  |  | 758,517 |
Medium |  |  | 0 |  |  |  | 3,721 |  |  |  | 952 |  |  |  | 0 |  |  |  | 4,673 |
High |  |  | 0 |  |  |  | 2,147 |  |  |  | 382 |  |  |  | 0 |  |  |  | 2,529 |
Total |  |  | 233,011 |  |  |  | 133,119 |  |  |  | 322,929 |  |  |  | 76,660 |  |  |  | 765,719 |
% |  |  | 30.4 |  |  |  | 17.4 |  |  |  | 42.2 |  |  |  | 10.0 |  |  |  | 100.0 |
(*) | Includes Derivatives in the amount of R$ 41,854 at 12/31/2019.
|  | 12/31/2018 |
|  | Financial Assets - At Amortized Cost |  |  |  |  |  |  |  |  |  |
Internal rating |  | Interbank deposits and securities purchased under agreements to resell |  |  | Securities |  |  | Financial assets at fair value through profit or loss at fair value (*) |  |  | Financial Assets Fair Value Through Other Comprehensive Income |  |  | Total |
Low |  |  | 306,556 |  |  |  | 103,157 |  |  |  | 284,896 |  |  |  | 49,323 |  |  |  | 743,932 |
Medium |  |  | — |  |  |  | 3,645 |  |  |  | 1,340 |  |  |  | — |  |  |  | 4,985 |
High |  |  | — |  |  |  | 3,593 |  |  |  | 410 |  |  |  | — |  |  |  | 4,003 |
Total |  |  | 306,556 |  |  |  | 110,395 |  |  |  | 286,646 |  |  |  | 49,323 |  |  |  | 752,920 |
% |  |  | 40.6 |  |  |  | 14.7 |  |  |  | 38.1 |  |  |  | 6.6 |  |  |  | 100.0 |
(*) | Includes Derivatives in the amount of R$ 23,466 at 12/31/2018.
1.4.3 Collateral for loans and financial lease operations
|  | 12/31/2019 |  |  | 12/31/2018 |
| Over-collateralized assets |  |  | Under-collateralized assets |  |  | Over-collateralized assets |  |  | Under-collateralized assets |
| Carrying value of the assets |  |  | Fair value of collateral |  |  | Carrying value of the assets |  |  | Fair value of collateral |  |  | Carrying value of the assets |  |  | Fair value of collateral |  |  | Carrying value of the assets |  |  | Fair value of collateral |
Individuals |  |  | 65,921 |  |  |  | 170,045 |  |  |  | 1,997 |  |  |  | 1,867 |  |  |  | 57,842 |  |  |  | 145,775 |  |  |  | 1,054 |  |  |  | 993 |
Personal (1) |  |  | 978 |  |  |  | 2,982 |  |  |  | 857 |  |  |  | 819 |  |  |  | 643 |  |  |  | 1,949 |  |  |  | 753 |  |  |  | 711 |
Vehicles (2) |  |  | 17,720 |  |  |  | 37,355 |  |  |  | 1,102 |  |  |  | 1,020 |  |  |  | 15,173 |  |  |  | 35,266 |  |  |  | 298 |  |  |  | 280 |
Mortgage loans (3) |  |  | 47,223 |  |  |  | 129,708 |  |  |  | 38 |  |  |  | 28 |  |  |  | 42,026 |  |  |  | 108,560 |  |  |  | 3 |  |  |  | 2 |
Very small, small and middle-market companies and corporates (4) |  |  | 115,608 |  |  |  | 311,043 |  |  |  | 11,097 |  |  |  | 6,142 |  |  |  | 112,508 |  |  |  | 293,724 |  |  |  | 13,870 |  |  |  | 10,267 |
Foreign loans - Latin America (4) |  |  | 123,367 |  |  |  | 222,300 |  |  |  | 7,348 |  |  |  | 2,841 |  |  |  | 117,094 |  |  |  | 246,462 |  |  |  | 11,242 |  |  |  | 3,758 |
Total |  |  | 304,896 |  |  |  | 703,388 |  |  |  | 20,442 |  |  |  | 10,850 |  |  |  | 287,444 |  |  |  | 685,961 |  |  |  | 26,166 |  |  |  | 15,018 |
(1) | In general requires financial collaterals.
(2) | Vehicles themselves are pledged as collateral, as well as assets leased in lease operations.
(3) | Properties themselves are pledged as collateral.
(4) | Any collateral set forth in the credit policy of ITAÚ UNIBANCO HOLDING (chattel mortgage, surety/joint debtor, mortgage and others).
Of total loans and financial lease operations R$ 260,453 (R$ 222,481 at 12/31/2018) represented unsecured loans. 1.4.4 Repossessed assets Assets received from the foreclosure of loans, including real estate, are initially recorded at the lower of: (i) the fair value of the asset less the estimated selling expenses, or (ii) the carrying amount of the loan. Further impairment of assets is recorded as a provision, with a corresponding charge to income. The maintenance costs of these assets are expensed as incurred. The policy for sales of these assets includes periodic auctions that are announced to the market in advance, and provides that the assets cannot be held for more than one year, as stipulated by BACEN. Total assets repossessed in the period were R$ 390 (R$ 657 from 01/01 to 12/31/2018), mainly composed of real estate. 2. Market risk The possibility of incurring financial losses from changes in the market value of positions held by a financial institution, including the risks of transactions subject to fluctuations in currency rates, interest rates, share prices, price indexes and commodity prices. ITAÚ UNIBANCO HOLDING’s market risk management strategy is aimed at balancing corporate business goals, taking into account, among other things, political, economic and market conditions, the portfolio profile and the ability to operate in specific markets. Market risk is controlled by an area independent from the business areas, which is responsible for the daily activities of (i) risk measurement and assessment, (ii) monitoring of stress scenarios, limits and alerts, (iii) application, analysis and testing of stress scenarios, (iv) risk reporting to those responsible within the business areas, in compliance with the governance of ITAÚ UNIBANCO HOLDING, (v) monitoring of actions required to adjust positions and risk levels to make them realistic, and (vi) providing support for the safe launch of new financial products. The National Monetary Council (CMN) has regulations governing the segregation of exposure to market risk into risk factors, such as: interest rate, exchange rate, equities and commodities. Brazilian inflation indexes are treated as a group of risk indicators and limits are managed in the same way as for the other indicators. The structure of limits and alerts obeys the Board of Directors’ guidelines, and it is reviewed and approved on an annual basis. This structure has specific limits aimed at improving the process of monitoring and understanding risk, and at avoiding concentration. These limits are quantified by assessing the forecast balance sheet results, the size of stockholders’ equity, market liquidity, complexity and volatility, and ITAU UNIBANCO HOLDING’s appetite for risk. In order to operate within the defined limits, ITAÚ UNIBANCO HOLDING hedges transactions with customers and proprietary positions, including its foreign investments. Derivatives are commonly used for these hedging activities, which can be either accounting or economic hedges, both governed by the institutional polices of ITAÚ UNIBANCO HOLDING. The market risk structure categorizes transactions as part of either the banking portfolio or the trading portfolio, in accordance with general criteria established by CMN Resolution 4,557, of February 23, 2017, and BACEN Circular 3,354, of June 27, 2007. The trading portfolio consists of all transactions involving financial instruments and commodities, including derivatives, which are held for trading. The banking portfolio is basically characterized by transactions for the banking business, and transactions related to the management of the balance sheet of the institution, where there is no intention of sale and time horizons are medium and long term. Market risk management is based on the following metrics:
| • |  | Value at risk (VaR): a statistical measure that estimates the expected maximum potential economic loss under normal market conditions, considering a certain time horizon and confidence level;
| • |  | Losses in stress scenarios (Stress Testing): simulation technique to assess the behavior of assets, liabilities and derivatives of a portfolio when several risk factors are taken to extreme market situations (based on prospective and historical scenarios);
| • |  | Stop loss: metrics used to revise positions, should losses accumulated in a fixed period reach a certain level;
| • |  | Concentration: cumulative exposure of a certain financial instrument or risk factor, calculated at market value (MtM – Marked to Market); and
| • |  | Stressed VaR: statistical metric derived from the VaR calculation, with the purpose is of simulating higher risk in the trading portfolio, taking returns that can be seen in past scenarios of extreme volatility.
Management of interest rate risk in the Banking Book (IRRBB) is based on the following metrics:
| • |  | D EVE: difference between the present value of the sum of repricing flows of instruments subject to IRRBB in a base scenario and the present value of the sum of repricing flows of these instruments in a scenario of interest rate shock;
| • |  | D NII: difference between the result of financial intermediation of instruments subject to IRRBB in a base scenario and the result of financial intermediation of these instruments in a scenario of shock in interest rates.
In addition, sensitivity and loss control measures are also analyzed. They include:
| • |  | Mismatching analysis (GAPS): accumulated exposure by risk factor of cash flows expressed at market value, allocated at the maturity dates;
| • |  | Sensitivity (DV01- Delta Variation): impact on the market value of cash flows, when submitted to an one annual basis point increase in the current interest rates or index rate;
| • |  | Sensitivity to Sundry Risk Factors (Greeks): partial derivatives of an option portfolio in relation to the prices of underlying assets, implied volatilities, interest rates and time.
ITAÚ UNIBANCO HOLDING uses proprietary systems to measure the consolidated market risk. The processing of these systems occurs in a high-availability access-controlled environment, which has data storage and recovery processes and an infrastructure that ensures business continuity in contingency (disaster recovery) situations. 2.1 VaR - Consolidated ITAÚ UNIBANCO HOLDING Is calculated by Historical Simulation, i.e. the expected distribution for profits and losses (P&L) of a portfolio over time can be estimated from past behavior of returns of market risk factors for this portfolio. VaR is calculated at a confidence level of 99%, historical period of 4 years (1000 business days) and a holding period of one day. In addition, in a conservative approach, VaR is calculated daily, with and without volatility weighting, and the final VaR is the more restrictive of the values given by the two methods. From January 1 to December 31, 2019, the average total VaR in Historical Simulation was R$ 333.7 or 0.24% of total stockholders’ equity (R$ 399.3 or 0.29% of total stockholders’ equity from 01/01 to 12/31/2018).
|  | VaR Total (Historical Simulation) (Reais million) |
|  | 12/31/2019 (*) |  |  | 12/31/2018 (*) |
| Average |  |  | Minimum |  |  | Maximum |  |  | Var Total |  |  | Average |  |  | Minimum |  |  | Maximum |  |  | Var Total |
VaR by risk factor group |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Interest rates |  |  | 815.7 |  |  |  | 651.6 |  |  |  | 959.7 |  |  |  | 813.1 |  |  |  | 851.4 |  |  |  | 720.0 |  |  |  | 1,042.9 |  |  |  | 898.4 |
Currencies |  |  | 27.6 |  |  |  | 10.9 |  |  |  | 59.2 |  |  |  | 10.9 |  |  |  | 24.7 |  |  |  | 12.7 |  |  |  | 45.2 |  |  |  | 37.3 |
Shares |  |  | 30.2 |  |  |  | 13.5 |  |  |  | 57.4 |  |  |  | 29.4 |  |  |  | 39.2 |  |  |  | 23.6 |  |  |  | 58.5 |  |  |  | 50.1 |
Commodities |  |  | 1.8 |  |  |  | 0.5 |  |  |  | 4.7 |  |  |  | 1.0 |  |  |  | 1.6 |  |  |  | 0.6 |  |  |  | 3.1 |  |  |  | 1.0 |
Effect of diversification |  |  | 0 |  |  |  | 0 |  |  |  | 0 |  |  |  | (576.1 | ) |  |  | — |  |  |  | — |  |  |  | — |  |  |  | (605.3 | )
Total risk |  |  | 333.7 |  |  |  | 208.7 |  |  |  | 471.9 |  |  |  | 278.3 |  |  |  | 399.3 |  |  |  | 294.7 |  |  |  | 603.6 |  |  |  | 381.5 |
(*) | VaR by Group of Risk Factors considers information from foreign units.
2.1.1 Interest rate risk The table below shows the accounting position of financial assets and liabilities exposed to interest rate risk, distributed by maturity (remaining contractual terms). This table is not used directly to manage interest rate risks; it is mostly used to permit the assessment of mismatching between accounts and products associated thereto and to identify possible risk concentration.
|  | 12/31/2019 |  |  | 12/31/2018 |
| 0-30 days |  |  | 31-180 days |  |  | 181-365 days |  |  | 1-5 years |  |  | Over 5 years |  |  | Total |  |  | 0-30 days |  |  | 31-180 days |  |  | 181-365 days |  |  | 1-5 years |  |  | Over 5 years |  |  | Total |
Financial assets |  |  | 264,750 |  |  |  | 382,751 |  |  |  | 141,277 |  |  |  | 443,579 |  |  |  | 203,328 |  |  |  | 1,435,685 |  |  |  | 277,165 |  |  |  | 394,168 |  |  |  | 100,598 |  |  |  | 404,069 |  |  |  | 197,904 |  |  |  | 1,373,904 |
Compulsory deposits in the Central Bank of Brazil |  |  | 86,836 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |  |  |  | 86,836 |  |  |  | 88,549 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 88,549 |
At amortized cost |  |  | 135,190 |  |  |  | 354,893 |  |  |  | 102,649 |  |  |  | 244,862 |  |  |  | 111,666 |  |  |  | 949,260 |  |  |  | 163,574 |  |  |  | 367,544 |  |  |  | 78,314 |  |  |  | 219,186 |  |  |  | 120,768 |  |  |  | 949,386 |
Interbank deposits |  |  | 23,337 |  |  |  | 4,448 |  |  |  | 3,290 |  |  |  | 3,474 |  |  |  | 32 |  |  |  | 34,581 |  |  |  | 19,181 |  |  |  | 4,815 |  |  |  | 1,730 |  |  |  | 688 |  |  |  | — |  |  |  | 26,414 |
Securities purchased under agreements to resell |  |  | 22,617 |  |  |  | 175,643 |  |  |  | 0 |  |  |  | 0 |  |  |  | 162 |  |  |  | 198,422 |  |  |  | 64,677 |  |  |  | 215,352 |  |  |  | — |  |  |  | 12 |  |  |  | 91 |  |  |  | 280,132 |
Securities |  |  | 1,290 |  |  |  | 13,659 |  |  |  | 14,817 |  |  |  | 56,178 |  |  |  | 44,522 |  |  |  | 130,466 |  |  |  | 1,007 |  |  |  | 7,320 |  |  |  | 5,792 |  |  |  | 50,969 |  |  |  | 41,661 |  |  |  | 106,749 |
Loan and lease operations |  |  | 87,946 |  |  |  | 161,143 |  |  |  | 84,542 |  |  |  | 185,210 |  |  |  | 66,950 |  |  |  | 585,791 |  |  |  | 78,709 |  |  |  | 140,057 |  |  |  | 70,792 |  |  |  | 167,517 |  |  |  | 79,016 |  |  |  | 536,091 |
At fair value through other comprehensive income |  |  | 2,464 |  |  |  | 4,524 |  |  |  | 3,284 |  |  |  | 46,456 |  |  |  | 19,932 |  |  |  | 76,660 |  |  |  | 1,915 |  |  |  | 4,743 |  |  |  | 4,026 |  |  |  | 21,649 |  |  |  | 16,990 |  |  |  | 49,323 |
At fair value through profit and loss |  |  | 40,260 |  |  |  | 23,334 |  |  |  | 35,344 |  |  |  | 152,261 |  |  |  | 71,730 |  |  |  | 322,929 |  |  |  | 23,127 |  |  |  | 21,881 |  |  |  | 18,258 |  |  |  | 163,234 |  |  |  | 60,146 |  |  |  | 286,646 |
Securities |  |  | 33,262 |  |  |  | 15,420 |  |  |  | 32,299 |  |  |  | 137,612 |  |  |  | 62,482 |  |  |  | 281,075 |  |  |  | 19,140 |  |  |  | 17,810 |  |  |  | 15,945 |  |  |  | 154,171 |  |  |  | 56,114 |  |  |  | 263,180 |
Derivatives |  |  | 6,998 |  |  |  | 7,914 |  |  |  | 3,045 |  |  |  | 14,649 |  |  |  | 9,248 |  |  |  | 41,854 |  |  |  | 3,987 |  |  |  | 4,071 |  |  |  | 2,313 |  |  |  | 9,063 |  |  |  | 4,032 |  |  |  | 23,466 |
Financial liabilities |  |  | 517,305 |  |  |  | 113,511 |  |  |  | 72,484 |  |  |  | 305,933 |  |  |  | 84,995 |  |  |  | 1,094,228 |  |  |  | 514,263 |  |  |  | 89,354 |  |  |  | 70,062 |  |  |  | 319,392 |  |  |  | 60,367 |  |  |  | 1,053,438 |
At amortized cost |  |  | 510,642 |  |  |  | 104,398 |  |  |  | 69,362 |  |  |  | 284,946 |  |  |  | 76,851 |  |  |  | 1,046,199 |  |  |  | 511,091 |  |  |  | 85,271 |  |  |  | 67,227 |  |  |  | 304,939 |  |  |  | 57,199 |  |  |  | 1,025,727 |
Deposits |  |  | 272,447 |  |  |  | 38,873 |  |  |  | 22,877 |  |  |  | 154,032 |  |  |  | 18,831 |  |  |  | 507,060 |  |  |  | 248,913 |  |  |  | 36,856 |  |  |  | 22,063 |  |  |  | 146,288 |  |  |  | 9,304 |  |  |  | 463,424 |
Securities sold under repurchase agreements |  |  | 218,055 |  |  |  | 4,121 |  |  |  | 1,700 |  |  |  | 13,309 |  |  |  | 19,398 |  |  |  | 256,583 |  |  |  | 254,052 |  |  |  | 9,713 |  |  |  | 7,756 |  |  |  | 40,877 |  |  |  | 17,839 |  |  |  | 330,237 |
Interbank market funds |  |  | 19,086 |  |  |  | 51,776 |  |  |  | 39,155 |  |  |  | 63,180 |  |  |  | 1,665 |  |  |  | 174,862 |  |  |  | 7,438 |  |  |  | 33,869 |  |  |  | 31,869 |  |  |  | 58,375 |  |  |  | 3,119 |  |  |  | 134,670 |
Institutional market funds |  |  | 600 |  |  |  | 8,472 |  |  |  | 4,763 |  |  |  | 53,452 |  |  |  | 36,957 |  |  |  | 104,244 |  |  |  | 314 |  |  |  | 3,631 |  |  |  | 4,579 |  |  |  | 58,513 |  |  |  | 26,937 |  |  |  | 93,974 |
Capitalization plans |  |  | 454 |  |  |  | 1,156 |  |  |  | 867 |  |  |  | 973 |  |  |  | 0 |  |  |  | 3,450 |  |  |  | 374 |  |  |  | 1,202 |  |  |  | 960 |  |  |  | 886 |  |  |  | — |  |  |  | 3,422 |
At fair value through profit and loss |  |  | 6,663 |  |  |  | 9,113 |  |  |  | 3,122 |  |  |  | 20,987 |  |  |  | 8,144 |  |  |  | 48,029 |  |  |  | 3,172 |  |  |  | 4,083 |  |  |  | 2,835 |  |  |  | 14,453 |  |  |  | 3,168 |  |  |  | 27,711 |
Derivatives |  |  | 6,653 |  |  |  | 9,100 |  |  |  | 3,096 |  |  |  | 20,906 |  |  |  | 8,073 |  |  |  | 47,828 |  |  |  | 3,168 |  |  |  | 4,070 |  |  |  | 2,815 |  |  |  | 14,360 |  |  |  | 3,106 |  |  |  | 27,519 |
Structured notes Difference assets / liabilities (*) |  |  | 10 (252,555 | ) |  |  | 13 269,240 |  |  |  | 26 68,793 |  |  |  | 81 137,646 |  |  |  | 71 118,333 |  |  |  | 201 341,457 |  |  |  | 4 (237,098 | ) |  |  | 13 304,814 |  |  |  | 20 30,536 |  |  |  | 93 84,677 |  |  |  | 62 137,537 |  |  |  | 192 320,466 |
Cumulative difference |  |  | (252,555 | ) |  |  | 16,685 |  |  |  | 85,478 |  |  |  | 223,124 |  |  |  | 341,457 |  |  |  |  |  |  |  | (237,098 | ) |  |  | 67,716 |  |  |  | 98,252 |  |  |  | 182,929 |  |  |  | 320,466 |  |  |  |  |
Ratio of cumulative difference to total interest-bearing assets |  |  | (17.6 | %) |  |  | 1.2 | % |  |  | 6.0 | % |  |  | 15.5 | % |  |  | 23.8 | % |  |  |  |  |  |  | (17.3 | %) |  |  | 4.9 | % |  |  | 7.2 | % |  |  | 13.3 | % |  |  | 23.3 | % |  |  |  |
(*) | The difference arises from the mismatch between the maturities of all remunerated assets and liabilities, at the respective period-end date, considering the contractually agreed terms.
2.1.2 Currency risk The purpose of ITAÚ UNIBANCO HOLDING’s management of foreign exchange exposure is to mitigate the effects arising from variation in foreign exchange rates, which may present high- volatility periods. The currency (or foreign exchange) risk arises from positions that are sensitive to oscillations in foreign exchange rates. These positions may be originated by financial instruments that are denominated in a currency other than the functional currency in which the balance sheet is measured or through positions in derivative instruments (for negotiation or hedge). Sensitivity to currency risk is disclosed in the table VaR Total (Historical Simulation) described in item 2.1 – VaR Consolidated – ITAÚ UNIBANCO HOLDING. 2.1.3 Share Price Risk The exposure to share price risk is disclosed in Note 5, related to Financial Assets Through Profit or Loss—Securities, and Note 8, related to Financial Assets at Fair Value Through Other Comprehensive Income—Securities. 3. Liquidity risk The possibility that the institution may be unable to efficiently meet its expected and unexpected obligations, both current and future, including those arising from guarantees issued, without affecting its daily operations and without incurring significant losses. Liquidity risk is controlled by an area independent from the business area and responsible for establishing the reserve composition, estimating the cash flow and exposure to liquidity risk in different time horizons, and for monitoring the minimum limits to absorb losses in stress scenarios for each country where ITAÚ UNIBANCO HOLDING operates. All activities are subject to verification by independent validation, internal control and audit areas. Liquidity management policies and limits are based on prospective scenarios and senior management’s guidelines. These scenarios are reviewed on a periodic basis, by analyzing the need for cash due to atypical market conditions or strategic decisions by ITAÚ UNIBANCO HOLDING. ITAÚ UNIBANCO HOLDING manages and controls liquidity risk on a daily basis, using procedures approved in superior committees, including the adoption of liquidity minimum limits, sufficient to absorb possible cash losses in stress scenarios, measured with the use of internal and regulatory methods. Additionally the following items for monitoring and supporting decisions are periodically prepared and submitted to senior management:
| • |  | Different scenarios projected for changes in liquidity;
| • |  | Contingency plans for crisis situations;
| • |  | Reports and charts that describe the risk positions;
| • |  | Assessment of funding costs and alternative sources of funding;
| • |  | Monitoring of changes in funding through a constant control of sources of funding, considering the type of investor, maturities and other factors.
3.1 Primary sources of funding ITAÚ UNIBANCO HOLDING has different sources of funding, of which a significant portion is from the retail segment. Of total customers’ funds, 38.7% or R$ 277.0 billion, are immediately available to customers. However, the historical behavior of the accumulated balance of the two largest items in this group – demand and savings deposits—is relatively consistent with the balances increasing over time and inflows exceeding outflows for monthly average amounts.
Funding from customers |  | 12/31/2019 |  |  | 12/31/2018 |
| 0-30 days |  |  | Total |  |  | % |  |  | 0-30 days |  |  | Total |  |  | % |
Deposits |  |  | 272,447 |  |  |  | 507,060 |  |  |  | 0 |  |  |  | 248,913 |  |  |  | 463,424 |  |  |  | — |
Demand deposits |  |  | 82,306 |  |  |  | 82,306 |  |  |  | 11.5 |  |  |  | 72,581 |  |  |  | 72,581 |  |  |  | 11.2 |
Savings deposits |  |  | 144,558 |  |  |  | 144,558 |  |  |  | 20.2 |  |  |  | 136,865 |  |  |  | 136,865 |  |  |  | 21.2 |
Time deposits |  |  | 44,855 |  |  |  | 277,166 |  |  |  | 38.8 |  |  |  | 37,784 |  |  |  | 251,300 |  |  |  | 38.9 |
Other |  |  | 728 |  |  |  | 3,030 |  |  |  | 0.4 |  |  |  | 1,683 |  |  |  | 2,678 |  |  |  | 0.4 |
Proceeds of acceptances and securities issues (1) |  |  | 4,293 |  |  |  | 143,569 |  |  |  | 20.1 |  |  |  | 2,285 |  |  |  | 111,566 |  |  |  | 17.3 |
Funds from own issue (2) |  |  | 235 |  |  |  | 5,258 |  |  |  | 0.7 |  |  |  | 1,831 |  |  |  | 21,417 |  |  |  | 3.3 |
Subordinated debt |  |  | 2 |  |  |  | 59,462 |  |  |  | 8.3 |  |  |  | 2 |  |  |  | 49,313 |  |  |  | 7.6 |
Total |  |  | 276,977 |  |  |  | 715,349 |  |  |  | 100.0 |  |  |  | 253,031 |  |  |  | 645,720 |  |  |  | 100.0 |
(1) | Includes mortgage notes, guaranteed real estate credit bills, agribusiness, financial recorded in interbank markets funds and Obligations on the issue of debentures, Securities abroad and strutured operations certificates recorded in Institutional Markets Funds.
(2) | Refer to deposits received under securities repurchase agreements with securities from own issue.
3.2 Control over liquidity ITAÚ UNIBANCO HOLDING manages its liquidity reserves based on estimates of funds that will be available for investment, assuming the continuity of business in normal conditions. During the period of 2019, ITAÚ UNIBANCO HOLDING maintained sufficient levels of liquidity in Brazil and abroad. Liquid assets totaled R$ 172.9 billion and accounted for 62.4% of the short term redeemable obligations, 24.2% of total funding, and 16.6% of total assets. The table below shows the indicators used by ITAÚ UNIBANCO HOLDING in the management of liquidity risk:
Liquidity indicators |  | 12/31/2019 |  |  | 12/31/2018 |
| % |  |  | % |
Net assets (1) / customers funds within 30 days (2) |  |  | 62.4 |  |  |  | 62.7 |
Net assets (1) / total customers funds (3) |  |  | 24.2 |  |  |  | 24.6 |
Net assets (1) / total financial assets (4) |  |  | 16.6 |  |  |  | 15.8 |
(1) | Net assets (present value): Cash and cash equivalents, Securities purchased under agreements to resell – Funded position and Government securities—available. Detailed in the table Non discounted future flows – Financial assets;
(2) | Table Funding from customers table (Total Funding from customers 0-30 days);
(3) | Table funding from customers (Total funding from customers);
(4) | Detailed in the table Non discounted future flows – Financial assets, total present value regards R$ 1,040,865 (R$ 1,001,240 at 12/31/2018).
Assets and liabilities according to their remaining contractual maturities, considering their undiscounted flows, are presented below:
Undiscounted future flows, except for derivatives which are fair value |  | 12/31/2019 |  |  | 12/31/2018 |
Financial assets (1) |  | 0 - 30 days |  |  | 31 - 365 days |  |  | 366 - 720 days |  |  | Over 720 days |  |  | Total |  |  | 0 - 30 days |  |  | 31 - 365 days |  |  | 366 - 720 days |  |  | Over 720 days |  |  | Total |
Cash and cash equivalents |  |  | 30,367 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |  |  |  | 30,367 |  |  |  | 37,159 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 37,159 |
Interbank investments |  |  | 69,756 |  |  |  | 151,497 |  |  |  | 1,444 |  |  |  | 1,191 |  |  |  | 223,888 |  |  |  | 115,278 |  |  |  | 182,606 |  |  |  | 468 |  |  |  | 322 |  |  |  | 298,674 |
Securities purchased under agreements to resell—Collateral held (2) |  |  | 26,797 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |  |  |  | 26,797 |  |  |  | 45,335 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 45,335 |
Securities purchased under agreements to resell—Collateral repledge |  |  | 17,871 |  |  |  | 144,234 |  |  |  | 0 |  |  |  | 0 |  |  |  | 162,105 |  |  |  | 50,741 |  |  |  | 175,857 |  |  |  | — |  |  |  | 10 |  |  |  | 226,608 |
Interbank deposits (4) |  |  | 25,088 |  |  |  | 7,263 |  |  |  | 1,444 |  |  |  | 1,191 |  |  |  | 34,986 |  |  |  | 19,202 |  |  |  | 6,749 |  |  |  | 468 |  |  |  | 312 |  |  |  | 26,731 |
Securities |  |  | 131,195 |  |  |  | 17,669 |  |  |  | 19,846 |  |  |  | 108,011 |  |  |  | 276,721 |  |  |  | 82,144 |  |  |  | 17,255 |  |  |  | 17,853 |  |  |  | 98,531 |  |  |  | 215,783 |
Government securities—available |  |  | 111,487 |  |  |  | 300 |  |  |  | 302 |  |  |  | 4,763 |  |  |  | 116,852 |  |  |  | 72,026 |  |  |  | 292 |  |  |  | 292 |  |  |  | 5,315 |  |  |  | 77,925 |
Government securities—under repurchase commitments |  |  | 7,744 |  |  |  | 6,616 |  |  |  | 12,445 |  |  |  | 25,366 |  |  |  | 52,171 |  |  |  | 52 |  |  |  | 6,321 |  |  |  | 12,671 |  |  |  | 32,811 |  |  |  | 51,855 |
Private securities—available |  |  | 11,964 |  |  |  | 10,181 |  |  |  | 4,967 |  |  |  | 56,839 |  |  |  | 83,951 |  |  |  | 10,066 |  |  |  | 9,406 |  |  |  | 4,185 |  |  |  | 49,003 |  |  |  | 72,660 |
Private securities—under repurchase commitments |  |  | 0 |  |  |  | 572 |  |  |  | 2,132 |  |  |  | 21,043 |  |  |  | 23,747 |  |  |  | — |  |  |  | 1,236 |  |  |  | 705 |  |  |  | 11,402 |  |  |  | 13,343 |
Derivative financial instruments - Net position |  |  | 6,998 |  |  |  | 10,959 |  |  |  | 5,355 |  |  |  | 18,542 |  |  |  | 41,854 |  |  |  | 3,987 |  |  |  | 6,384 |  |  |  | 4,069 |  |  |  | 9,026 |  |  |  | 23,466 |
Swaps |  |  | 107 |  |  |  | 4,039 |  |  |  | 4,464 |  |  |  | 17,848 |  |  |  | 26,458 |  |  |  | 705 |  |  |  | 1,139 |  |  |  | 2,894 |  |  |  | 8,355 |  |  |  | 13,093 |
Options |  |  | 4,696 |  |  |  | 3,043 |  |  |  | 500 |  |  |  | 217 |  |  |  | 8,456 |  |  |  | 1,167 |  |  |  | 1,890 |  |  |  | 975 |  |  |  | 183 |  |  |  | 4,215 |
Forwards (onshore) |  |  | 940 |  |  |  | 1,207 |  |  |  | 15 |  |  |  | 0 |  |  |  | 2,162 |  |  |  | 893 |  |  |  | 942 |  |  |  | — |  |  |  | — |  |  |  | 1,835 |
Other derivatives financial instruments |  |  | 1,255 |  |  |  | 2,670 |  |  |  | 376 |  |  |  | 477 |  |  |  | 4,778 |  |  |  | 1,222 |  |  |  | 2,413 |  |  |  | 200 |  |  |  | 488 |  |  |  | 4,323 |
Loans and financial operations (3) |  |  | 63,401 |  |  |  | 197,090 |  |  |  | 93,203 |  |  |  | 236,982 |  |  |  | 590,676 |  |  |  | 68,829 |  |  |  | 166,503 |  |  |  | 88,138 |  |  |  | 241,919 |  |  |  | 565,389 |
Total financial assets |  |  | 301,717 |  |  |  | 377,215 |  |  |  | 119,848 |  |  |  | 364,726 |  |  |  | 1,163,506 |  |  |  | 307,397 |  |  |  | 372,748 |  |  |  | 110,528 |  |  |  | 349,798 |  |  |  | 1,140,471 |
(1) | The assets portfolio does not take into consideration the balance of compulsory deposits in Central Bank, amounting to R$ 91,248 (R$ 94,148 at 12/31/2018), which release of funds is linked to the maturity of the liability portfolios. The amounts of PGBL and VGBL are not considered in the assets portfolio because they are covered in Note 26.
(2) | Net of R$ 8,544 (R$ 5,120 at 12/31/2018) which securities are linked to guarantee transactions at B3 S.A. - Brasil, Bolsa, Balcão and the BACEN.
(3) | Net of payment to merchants of R$ 69,050 (R$ 60,504 at 12/31/2018) and the amount of liabilities from transactions related to credit assignments R$ 2,451 (R$ 3,993 at 12/31/2018).
(4) | Includes R$ 18,938 (R$ 15,886 at 12/31/2018) related to Compulsory Deposits with Central Banks of other countries.
Undiscounted future flows, except for derivatives which are fair value |  | 12/31/2019 |  |  | 12/31/2018 |
Financial liabilities |  | 0 – 30 days |  |  | 31 – 365 days |  |  | 366 – 720 days |  |  | Over 720 days |  |  | Total |  |  | 0 – 30 days |  |  | 31 – 365 days |  |  | 366 – 720 days |  |  | Over 720 days |  |  | Total |
Deposits |  |  | 266,690 |  |  |  | 69,367 |  |  |  | 20,555 |  |  |  | 211,531 |  |  |  | 568,143 |  |  |  | 246,729 |  |  |  | 62,909 |  |  |  | 16,674 |  |  |  | 191,131 |  |  |  | 517,443 |
Demand deposits |  |  | 82,306 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |  |  |  | 82,306 |  |  |  | 72,581 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 72,581 |
Savings deposits |  |  | 144,558 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |  |  |  | 144,558 |  |  |  | 136,865 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 136,865 |
Time deposit |  |  | 37,570 |  |  |  | 68,757 |  |  |  | 20,502 |  |  |  | 211,395 |  |  |  | 338,224 |  |  |  | 35,450 |  |  |  | 62,185 |  |  |  | 16,647 |  |  |  | 190,984 |  |  |  | 305,266 |
Interbank deposits |  |  | 2,247 |  |  |  | 610 |  |  |  | 53 |  |  |  | 136 |  |  |  | 3,046 |  |  |  | 1,830 |  |  |  | 724 |  |  |  | 27 |  |  |  | 147 |  |  |  | 2,728 |
Other deposits |  |  | 9 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |  |  |  | 9 |  |  |  | 3 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 3 |
Compulsory deposits |  |  | (38,576 | ) |  |  | (14,067 | ) |  |  | (4,110 | ) |  |  | (34,495 | ) |  |  | (91,248 | ) |  |  | (39,116 | ) |  |  | (15,228 | ) |  |  | (3,831 | ) |  |  | (35,973 | ) |  |  | (94,148 | )
Demand deposits |  |  | (4,412 | ) |  |  | 0 |  |  |  | 0 |  |  |  | 0 |  |  |  | (4,412 | ) |  |  | (5,600 | ) |  |  | — |  |  |  | — |  |  |  | — |  |  |  | (5,600 | )
Savings deposits |  |  | (26,234 | ) |  |  | 0 |  |  |  | 0 |  |  |  | 0 |  |  |  | (26,234 | ) |  |  | (24,695 | ) |  |  | — |  |  |  | — |  |  |  | — |  |  |  | (24,695 | )
Time deposit |  |  | (7,930 | ) |  |  | (14,067 | ) |  |  | (4,110 | ) |  |  | (34,495 | ) |  |  | (60,602 | ) |  |  | (8,821 | ) |  |  | (15,228 | ) |  |  | (3,831 | ) |  |  | (35,973 | ) |  |  | (63,853 | )
Securities sold under repurchase agreements (1) |  |  | 246,499 |  |  |  | 6,509 |  |  |  | 5,218 |  |  |  | 17,585 |  |  |  | 275,811 |  |  |  | 275,395 |  |  |  | 16,557 |  |  |  | 10,933 |  |  |  | 42,349 |  |  |  | 345,234 |
Government securities |  |  | 200,499 |  |  |  | 344 |  |  |  | 1,720 |  |  |  | 17,553 |  |  |  | 220,116 |  |  |  | 232,776 |  |  |  | 2,856 |  |  |  | 7,353 |  |  |  | 38,752 |  |  |  | 281,737 |
Private securities |  |  | 17,978 |  |  |  | 2,810 |  |  |  | 3,498 |  |  |  | 32 |  |  |  | 24,318 |  |  |  | 10,910 |  |  |  | 13,701 |  |  |  | 3,580 |  |  |  | 3,597 |  |  |  | 31,788 |
Foreign |  |  | 28,022 |  |  |  | 3,355 |  |  |  | 0 |  |  |  | 0 |  |  |  | 31,377 |  |  |  | 31,709 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 31,709 |
Proceeds of acceptances and securities issues (2) |  |  | 4,335 |  |  |  | 47,697 |  |  |  | 39,505 |  |  |  | 67,435 |  |  |  | 158,972 |  |  |  | 2,189 |  |  |  | 32,950 |  |  |  | 39,077 |  |  |  | 53,626 |  |  |  | 127,842 |
Loans and onlending obligations (3) |  |  | 6,368 |  |  |  | 65,182 |  |  |  | 6,259 |  |  |  | 7,462 |  |  |  | 85,271 |  |  |  | 6,304 |  |  |  | 45,668 |  |  |  | 11,541 |  |  |  | 11,840 |  |  |  | 75,353 |
Subordinated debt (4) |  |  | 251 |  |  |  | 6,594 |  |  |  | 11,794 |  |  |  | 53,745 |  |  |  | 72,384 |  |  |  | 154 |  |  |  | 2,658 |  |  |  | 6,264 |  |  |  | 52,453 |  |  |  | 61,529 |
Derivative financial instruments—Net position |  |  | 6,653 |  |  |  | 12,196 |  |  |  | 9,458 |  |  |  | 19,521 |  |  |  | 47,828 |  |  |  | 3,168 |  |  |  | 6,885 |  |  |  | 5,672 |  |  |  | 11,794 |  |  |  | 27,519 |
Swaps |  |  | 326 |  |  |  | 5,218 |  |  |  | 8,349 |  |  |  | 19,034 |  |  |  | 32,927 |  |  |  | 923 |  |  |  | 3,018 |  |  |  | 4,687 |  |  |  | 10,888 |  |  |  | 19,516 |
Option |  |  | 3,668 |  |  |  | 4,567 |  |  |  | 571 |  |  |  | 255 |  |  |  | 9,061 |  |  |  | 883 |  |  |  | 1,935 |  |  |  | 823 |  |  |  | 288 |  |  |  | 3,929 |
Forward (onshore) |  |  | 753 |  |  |  | 1 |  |  |  | 0 |  |  |  | 0 |  |  |  | 754 |  |  |  | 470 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 470 |
Other derivative financial instruments |  |  | 1,906 |  |  |  | 2,410 |  |  |  | 538 |  |  |  | 232 |  |  |  | 5,086 |  |  |  | 892 |  |  |  | 1,932 |  |  |  | 162 |  |  |  | 618 |  |  |  | 3,604 |
Total financial liabilities |  |  | 492,220 |  |  |  | 193,478 |  |  |  | 88,679 |  |  |  | 342,784 |  |  |  | 1,117,161 |  |  |  | 494,823 |  |  |  | 152,399 |  |  |  | 86,330 |  |  |  | 327,220 |  |  |  | 1,060,772 |
(1) | Includes own and third parties’ portfolios.
(2) | Includes mortgage notes, Guaranteed real estate notes, agribusiness, financial recorded in interbank market funds and Obligations on issue of debentures, Securities abroad and Structured Transactions certificates recorded in institutional markets funds.
(3) | Recorded in funds from interbank markets.
(4) | Recorded in funds from institutional markets.
|  | 12/31/2019 |  |  | 12/31/2018 |
Off balance commitments |  | 0 – 30 days |  |  | 31 – 365 days |  |  | 366 – 720 days |  |  | Over 720 days |  |  | Total |  |  | 0 – 30 days |  |  | 31 – 365 days |  |  | 366 – 720 days |  |  | Over 720 days |  |  | Total |
Financial Guarantees |  |  | 1,286 |  |  |  | 19,447 |  |  |  | 9,359 |  |  |  | 36,628 |  |  |  | 66,720 |  |  |  | 1,305 |  |  |  | 17,314 |  |  |  | 5,509 |  |  |  | 41,977 |  |  |  | 66,105 |
Commitments to be released |  |  | 125,664 |  |  |  | 22,818 |  |  |  | 7,064 |  |  |  | 149,876 |  |  |  | 305,422 |  |  |  | 110,909 |  |  |  | 25,977 |  |  |  | 5,796 |  |  |  | 130,161 |  |  |  | 272,843 |
Letters of credit to be released |  |  | 15,013 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |  |  |  | 15,013 |  |  |  | 10,747 |  |  |  | — |  |  |  | — |  |  |  | — |  |  |  | 10,747 |
Contractual commitments—Fixed and Intangible assets (Notes 13 and 14) |  |  | 0 |  |  |  | 273 |  |  |  | 0 |  |  |  | 0 |  |  |  | 273 |  |  |  | — |  |  |  | 405 |  |  |  | 273 |  |  |  | — |  |  |  | 678 |
Total |  |  | 141,963 |  |  |  | 42,538 |  |  |  | 16,423 |  |  |  | 186,504 |  |  |  | 387,428 |  |  |  | 122,961 |  |  |  | 43,696 |  |  |  | 11,578 |  |  |  | 172,138 |  |  |  | 350,373 |
c) Capital Management Governance ITAÚ UNIBANCO HOLDING is subject to the regulations of BACEN, which determines minimum capital requirements, procedures to obtain information to assess the global systemic importance of banks, fixed asset limits, loan limits and accounting practices, and requires banks to conform to the regulations based on the Basel Accord for capital adequacy. Additionally, CNSP and SUSEP issue regulations on capital requirements that affect our insurance operations and private pension and savings bonds plans. The capital statements were prepared in accordance with BACEN’s regulatory requirements and with internationally accepted minimum requirements according to the Bank for International Settlements (BIS). I – Composition of capital The Referential Equity (PR) used to monitor the compliance with the operating limits imposed by BACEN, is the sum of three items, namely:
| • |  | Common Equity Tier I: the sum of capital, reserves and retained earnings, less deductions and prudential adjustments.
| • |  | Additional Tier I Capital: consists of instruments of a perpetual nature, which meet eligibility requirements. Together with Common Equity Tier I it makes up Tier I.
| • |  | Tier II Capital: consists of subordinated debt instruments with defined maturity dates that meet eligibility requirements. Together with the Common Equity Tier I and the Additional Tier I Capital, it makes up the Total Capital.
Composition of Reference Equity
|  | 12/31/2019 |  |  | 12/31/2018 |
Stockholders’ equity attributable to controlling interests |  |  | 131,987 |  |  |  | 131,757 |
Non-controlling interests |  |  | 11,110 |  |  |  | 12,276 |
Change in interest in subsidiaries in a capital transaction |  |  | 259 |  |  |  | 98 |
Consolidated Stockholders’ Equity (BACEN) |  |  | 143,356 |  |  |  | 144,131 |
Common Equity Tier I Prudential Adjustments |  |  | (26,028 | ) |  |  | (20,773 | )
Common Equity Tier I |  |  | 117,328 |  |  |  | 123,358 |
Instruments Eligible to Comprise Additional Tier I |  |  | 11,266 |  |  |  | 7,701 |
Additional Tier I Prudential Adjustments |  |  | 102 |  |  |  | 95 |
Additional Tier I Capital |  |  | 11,368 |  |  |  | 7,796 |
Tier I (Common Equity Tier I + Additional Tier I Capital) |  |  | 128,696 |  |  |  | 131,154 |
Instruments Eligible to Comprise Tier II |  |  | 11,833 |  |  |  | 15,778 |
Tier II Prudential Adjustments |  |  | 67 |  |  |  | 96 |
Tier II |  |  | 11,900 |  |  |  | 15,874 |
Referential Equity (Tier I + Tier II) |  |  | 140,596 |  |  |  | 147,028 |
Funds from the issuance of subordinated debt securities are considered Tier II capital for purpose of capital to risk-weighted assets ratio, as shown below. According to current legislation, the balance of subordinated debt in December 2012 was used for calculating the reference equity as of December 2019, totaling R$ 36,627
Name of security / currency |  | Principal amount (original currency) |  |  | Issue |  |  | Maturity |  |  | Return p.a. |  |  | Account balance 12/31/2019 |
Subordinated financial bills—BRL |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
|  |  | 1 |  |  |  | 2012 |  |  |  | 2020 |  |  |  | 111% of CDI |  |  |  | 2 |
|  |  | 20 |  |  |  |  |  |  |  |  |  |  |  | IPCA + 6% to 6.17% |  |  |  | 49 |
|  |  | 6 |  |  |  | 2011 |  |  |  | 2021 |  |  |  | 109.25% to 110.5% of CDI |  |  |  | 14 |
|  |  | 2,307 |  |  |  | 2012 |  |  |  | 2022 |  |  |  | IPCA + 5.15% to 5.83% |  |  |  | 4,994 |
|  |  | 20 |  |  |  |  |  |  |  |  |  |  |  | IGPM + 4.63% |  |  |  | 30 |
|  |  | 2,354 |  |  |  |  |  |  |  |  |  |  |  | Total |  |  |  | 5,089 |
Subordinated euronotes—USD |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
|  |  | 990 |  |  |  | 2010 |  |  |  | 2020 |  |  |  | 6.20% |  |  |  | 4,041 |
|  |  | 1,000 |  |  |  | 2010 |  |  |  | 2021 |  |  |  | 5.75% |  |  |  | 4,152 |
|  |  | 730 |  |  |  | 2011 |  |  |  | 2021 |  |  |  | 5.75% to 6.20% |  |  |  | 2,952 |
|  |  | 550 |  |  |  | 2012 |  |  |  | 2021 |  |  |  | 6.20% |  |  |  | 2,218 |
|  |  | 2,600 |  |  |  | 2012 |  |  |  | 2022 |  |  |  | 5.50% to 5.65% |  |  |  | 10,673 |
|  |  | 1,851 |  |  |  | 2012 |  |  |  | 2023 |  |  |  | 5.13% |  |  |  | 7,502 |
|  |  | 7,721 |  |  |  |  |  |  |  |  |  |  |  | Total |  |  |  | 31,538 |
Total |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  | 36,627 |
In November 2019, ITAÚ UNIBANCO HOLDING issued in the international market US$ 750 million in Subordinated Notes, equivalent to R$ 3,023 at December 31, 2019, and in the local market R$ 2,330 in Subordinated Financial Bills. There is a repurchase option for these subordinated debts as from 2024 and they are subject to approval by the Central Bank of Brazil for composition of Capital Tier II of ITAÚ UNIBANCO HOLDING, with an estimated increase of 0.6 p.p. in its Total Capital. II - Capital Requirements in Place and In Progress ITAÚ UNIBANCO HOLDING’s minimum capital requirements are expressed as ratios obtained from the ratio between available capital and the Risk-Weighted Assets (RWA). Schedule for Basel III implementation
|  | As From January 1 st , |
|  | 2018 |  |  | 2019 (1) |
Common Equity Tier I |  |  | 4.5 | % |  |  | 4.5 | %
Tier I |  |  | 6.0 | % |  |  | 6.0 | %
Total Capital |  |  | 8.625 | % |  |  | 8.0 | %
Additional Capital Buffers (ACP) |  |  | 2.375 | % |  |  | 3.5 | %
Conservation |  |  | 1.875 | % |  |  | 2.5 | %
Countercyclical (2) |  |  | 0 | % |  |  | 0 | %
Systemic (3) |  |  | 0.5 | % |  |  | 1.0 | %
Common Equity Tier I + ACP |  |  | 6.875 | % |  |  | 8.0 | %
Total Capital + ACP |  |  | 11.0 | % |  |  | 11.5 | %
Prudential Adjustments Deductions |  |  | 100 | % |  |  | 100 | %
(1) | Requirements in force as from January 1 st , 2019.
(2) | ACP Countercyclical is triggered during the credit cycle expansion phase. Additionally, in the event of an increase of countercyclical additional, the new percentage will be in effect only twelve months after it is announced.
(3) | The calculation of ACP Systemic associates the systemic importance, represented by the institution’s total exposure, to Gross Domestic Product (GDP).
III - Risk-Weighted Assets (RWA) For calculating minimum capital requirements, RWA must be obtained by taking the sum of the following risk exposures: RWA = RWA CPAD + RWA MINT + RWA OPAD
|  | 12/31/2019 |  |  | 12/31/2018 |
Credit risk (RWA CPAD ) (1) |  |  | 784,730 |  |  |  | 714,969 |
Market risk (RWA MINT ) (2) |  |  | 25,002 |  |  |  | 30,270 |
Operating risk (RWAP OPAD ) (3) |  |  | 81,568 |  |  |  | 72,833 |
Total risk-weighted assets |  |  | 891,300 |  |  |  | 818,072 |
(1) | Portion related to exposures to credit risk, calculated using the standardized approach;
(2) | Portion related to capital required for market risk, composed of the maximum between the internal model and 80% of the standardized model, regulated by BACEN Circulars 3,646 and 3,674;
(3) | Portion related to capital required for operational risk, calculated based on the standardized approach.
The tables below present the breakdown of credit, market and operational risk weighted assets, respectively. a) Credit Risk Breakdown of Credit Risk Weighted by Credit Risk (RWA CPAD )
|  | 12/31/2019 |  |  | 12/31/2018 |
Credit Risk Weighted Assets (RWA CPAD ) |  |  | 784,730 |  |  |  | 714,969 |
Marketable securities |  |  | 54,715 |  |  |  | 40,276 |
Loan Operations—Retail |  |  | 139,522 |  |  |  | 124,356 |
Loan Operations—Non-Retail |  |  | 274,324 |  |  |  | 256,958 |
Joint Liabilities—Retail |  |  | 150 |  |  |  | 140 |
Joint Liabilities—Non-Retail |  |  | 45,657 |  |  |  | 43,288 |
Loan Commitments—Retail |  |  | 37,700 |  |  |  | 33,871 |
Loan Commitments—Non-Retail |  |  | 11,138 |  |  |  | 10,673 |
Derivatives – Future potential gain |  |  | 4,787 |  |  |  | 4,193 |
Intermediation |  |  | 2,422 |  |  |  | 3,330 |
Other exposures |  |  | 214,315 |  |  |  | 197,884 |
b) Market Risk
|  | 12/31/2019 |  |  | 12/31/2018 |
Market Risk Weighted Assets—Standard Aproach (RWA MPAD ) |  |  | 28,328 |  |  |  | 37,838 |
Operations subject to interest rate variations |  |  | 24,724 |  |  |  | 30,286 |
Fixed rate denominated in reais |  |  | 5,273 |  |  |  | 2,026 |
Foreign exchange coupons |  |  | 13,118 |  |  |  | 19,633 |
Price index coupon |  |  | 6,333 |  |  |  | 8,627 |
Operations subject to commodity price variation |  |  | 1,087 |  |  |  | 389 |
Operations subject to stock price variation |  |  | 1,162 |  |  |  | 362 |
Operations subject to risk exposures in gold, foreign currency and foreign exchange variation |  |  | 1,355 |  |  |  | 6,801 |
Minimum Market Risk Weighted Assets—Standard Aproach (RWA MPAD ) (*) (a) |  |  | 22,663 |  |  |  | 30,270 |
Market Risk Weighted Assets calculated based on internal methodology (b) |  |  | 25,002 |  |  |  | 22,871 |
Reduction of Market Risk Weighted Assets due to Internal Models Aproach |  |  | (3,327 | ) |  |  | (7,568 | )
Market Risk Weighted Assets (RWA MINT )—maximum of (a) and (b) |  |  | 25,002 |  |  |  | 30,270 |
(*) | Calculated based on internal models, with maximum saving possibility of 20% of the standard model.
At 12/31/2019, RWA MINT totaled R$ 25,002, which corresponds to 80% of RWA MPAD , higher than the capital calculated at internal models, which totaled R$ 22,663. c) Operational Risk
Operating Risk-Weighted Assets (RWA OPAD ) |  | 12/31/2019 |  |  | 12/31/2018 |
|  |  | 81,568 |  |  |  | 72,833 |
Retail |  |  | 14,005 |  |  |  | 12,822 |
Commercial |  |  | 27,536 |  |  |  | 26,214 |
Corporate finance |  |  | 2,746 |  |  |  | 2,697 |
Negotiation and sales |  |  | 15,430 |  |  |  | 11,736 |
Payments and settlement |  |  | 8,802 |  |  |  | 8,282 |
Financial agent services |  |  | 4,641 |  |  |  | 4,343 |
Asset management |  |  | 8,101 |  |  |  | 6,715 |
Retail brokerage |  |  | 307 |  |  |  | 24 |
IV - Capital Adequacy The Board of Directors is the body responsible for approving the institutional capital management policy and guidelines for the capitalization level of ITAÚ UNIBANCO HOLDING. The Board is also responsible for the full approval of the ICAAP (Internal Capital Adequacy Assessment Process) report, the purpose of which is to assess the capital adequacy of ITAÚ UNIBANCO HOLDING. The result of the last ICAAP – which was dated December 2018 – indicated that ITAÚ UNIBANCO HOLDING has, in addition to capital to cover all material risks, a significant capital surplus, thus assuring the solidity of the institution’s equity position. In order to ensure that ITAÚ UNIBANCO HOLDING is sound and has the capital needed to support business growth, the institution maintains PR levels above the minimum level required to face risks, as demonstrated by the Common Equity, Tier I Capital and Basel ratios. The Basel Ratio reached 15.8% as at December 31, 2019, 2.2 p.p. lower than at December 31, 2018, mainly due to the provision for interest on own capital and dividends, and increase in risk-weighted assets. Additionally, ITAÚ UNIBANCO HOLDING has a surplus over the required minimum Referential Equity of R$ 69,292 million, well above the ACP of R$ 31,195 million and generously covered by available capital.
|  | 12/31/2019 |  |  | 12/31/2018 |
| Amount |  |  | Ratio |  |  | Amount |  |  | Ratio |
| Required |  |  | Current |  |  | Required |  |  | Current |  |  | Required |  |  | Current |  |  | Required |  |  | Current |
Common Equity Tier I |  |  | 40,108 |  |  |  | 117,328 |  |  |  | 4.5 | % |  |  | 13.2 | % |  |  | 36,813 |  |  |  | 123,358 |  |  |  | 4.5 | % |  |  | 15.1 | %
Additional Tier I Capital |  |  | 0 |  |  |  | 11,368 |  |  |  | 0 |  |  |  | 0 |  |  |  | — |  |  |  | 7,796 |  |  |  | — |  |  |  | — |
Tier I (Common Equity Tier I + Additional Tier I Capital) |  |  | 53,478 |  |  |  | 128,696 |  |  |  | 6.0 | % |  |  | 14.4 | % |  |  | 49,084 |  |  |  | 131,154 |  |  |  | 6.0 | % |  |  | 16.0 | %
Tier II |  |  | 0 |  |  |  | 11,900 |  |  |  | 0 |  |  |  | 0 |  |  |  | — |  |  |  | 15,874 |  |  |  | — |  |  |  | — |
Referential Equity (Tier I + Tier II) |  |  | 71,304 |  |  |  | 140,596 |  |  |  | 8.0 | % |  |  | 15.8 | % |  |  | 70,559 |  |  |  | 147,028 |  |  |  | 8.625 | % |  |  | 18.0 | %
Amount Required for Additional Capital Buffers (ACP) |  |  | 31,195 |  |  |  | 3.5% |  |  |  | 19,429 |  |  |  | 2.375% |
The fixed assets ratio shows the commitment percentage of adjusted Referential Equity with adjusted permanent assets. ITAÚ UNIBANCO HOLDING falls within the maximum limit of 50% of adjusted RE, established by BACEN. At 12/31/2019 , fixed assets ratio reached 27.9%, showing a surplus of R$ 31,104. Further details on Risk and Capital Management of ITAÚ UNIBANCO HOLDING and indicators of the Global Systemic Importance Index, which are not included in the financial statements, may be viewed on www.itau.com.br/relacoes-com-investidores “Reports”/ Pillar 3 and Global Systemically Important Banks. V – Recovery Plan In response to the latest international crises, the Central Bank published Resolution No. 4,502, which requires the development of a Recovery Plan by financial institutions within Segment 1, with total exposure to GDP of more than 10%. This plan aims to reestablish adequate levels of capital and liquidity above regulatory operating limits in the face of severe systemic or idiosyncratic stress shocks. In this way, each institution could preserve its financial viability while also minimizing the impact on the National Financial System. VI - Stress testing The stress test is a process of simulation of extreme economic and market conditions in the institution’s results and capital. The institution has conducted this test since 2010 with a view to assessing its solvency in plausible scenarios of a systemic crisis, and identifying areas that are more susceptible to the impact of stress and can be subject to risk mitigation. To perform the test, macroeconomic variables for each stress scenario are estimated by the economic research department. The scenarios are defined according to their importance to the bank’s results, and the probability of occurrence, and they are submitted to the approval of the Board of Directors on an annual basis. Projections of macroeconomic variables (e.g. GDP, benchmark interest rate and inflation) and of the credit market (such as fundraising, loans, default rate, spread and fees) for these scenarios are based on external shocks or by using models validated by an independent area. These projections affect the budgeted result and balance sheet, which in turn influence the risk-weighted assets and capital and liquidity ratios. The stress test is also an integral part of ICAAP, with the main purpose of assessing whether, even in severe adverse conditions, the institution would have appropriate capital levels and its business would be unaffected. This information allows potential risk factors to be identified in business, supporting the Board of Directors’ strategic decisions, the budgetary process and discussions on credit granting policies, in addition to being used as input for risk appetite metrics. VII – Leverage Ratio The Leverage Ratio is defined as the ratio of Capital Tier I to Total Exposure, calculated pursuant to BACEN Circular 3,748, of February 27, 2015. The purpose of this ratio is to be a simple measure of leverage not sensitive to risk, thus it does not consider weighting or mitigation factors. According to instructions in BACEN Circular Letter 3,706, of May 5, 2015, since October 2015 ITAÚ UNIBANCO HOLDING has sent the Leverage Ratio to BACEN, in accordance with Basel recommendations, on the basis of the ratio’s behavior for the period between 2011, when it was introduced, and 2017. d) Management Risks of insurance and private pension I – Management Structure, roles and responsibilities In line with good domestic and international practices, ITAÚ UNIBANCO HOLDING has a risk management structure that ensures that the risks arising from insurance, pension plans and capitalization products are properly monitored and reported to the appropriate bodies. The management process of insurance, pension plans and capitalization risks is independent and focuses on the specific nature of each risk. ITAÚ UNIBANCO HOLDING has committees to define the management of funds from the technical reserves for insurance and private pensions, to issue guidelines for managing these funds with the objective of achieving long term returns, and to define valuation models, risk limits and strategies on allocation of funds to specific financial assets. The members of these committees are not only executives and those directly responsible for the business management process, but also heads and coordinators of commercial and financial areas. II – Risks of Insurance and Private Pensions ITAÚ UNIBANCO HOLDING offers its products to customers through a bancassurance structure or direct distribution. Life, personal accident, loan and multiple peril insurance products are mainly distributed by a bancassurance operation. Life insurance and pension plans are, in general, medium or long-term products and the main risks involved in the business may be classified as demographic, financial and behavioral.
| • |  | Demographic risk relates to: i) a greater than expected increase in life expectancies for products with survivorship coverage (mostly pension plans); and ii) a greater than expected decrease in mortality rates for products with life coverage (mostly life insurance).
| • |  | Financial risk: is inherent in the underwriting risk of products that offer a contractual financial guarantee, this risk being considered insurance risk
| • |  | Behavioral risk relates to a greater than expected increase in the rates of conversion into annuity income, resulting in increased payments of retirement benefits.
Estimated actuarial assumptions are based on the past experience of ITAÚ UNIBANCO HOLDING, on market benchmarks and on the experience of the actuaries.
| a) | Effect of changes on actuarial assumptions
To measure the effects of changes in the key actuarial assumptions, sensitivity tests were conducted in the amounts of current estimates of future liability cash flows. The sensitivity analysis considers a vision of the impacts caused by changes in assumptions, which could affect the income for the period and stockholders’ equity at the balance sheet date. This type of analysis is usually conducted under the ceteris paribus condition, in which the sensitivity of a system is measured when one variable of interest is changed and all the others remain unchanged. The results obtained are shown in the table below:
Sensitivity Test |  | Impact in Results and Stockholders’ Equity (1) |
| 12/31/2019 (2) |  |  | 12/31/2018 |
| Private Pension |  |  | Insurance |  |  | Private Pension |  |  | Insurance |
Mortality Rates |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
5% increase |  |  | 25 |  |  |  | 0 |  |  |  | 15 |  |  |  | (1 | )
5% decrease |  |  | (37 | ) |  |  | (1 | ) |  |  | (16 | ) |  |  | (1 | )
Risk-free Interest Rates |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
0.1% increase |  |  | 61 |  |  |  | 12 |  |  |  | 30 |  |  |  | 8 |
0.1% decrease |  |  | (63 | ) |  |  | (12 | ) |  |  | (44 | ) |  |  | (8 | )
Conversion in Income Rates |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
5% increase |  |  | 20 |  |  |  | 0 |  |  |  | (14 | ) |  |  | — |
5% decrease |  |  | (21 | ) |  |  | 0 |  |  |  | 14 |  |  |  | — |
Claims |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
5% increase |  |  | 0 |  |  |  | (47 | ) |  |  | — |  |  |  | (37 | )
5% decrease |  |  | 0 |  |  |  | 47 |  |  |  | — |  |  |  | 37 |
(1) | Amounts net of tax effects.
(2) | The amounts shown in the tables express the position at 12/31/2019, since the actuarial calculations are made on a half-yearly basis.
b) Risk concentration For ITAÚ UNIBANCO HOLDING, there is no product concentration in relation to insurance premiums, reducing the risk of product concentration and distribution channels. At December 31, 2017, the production of mandatory personal injury caused by motor vehicle (DPVAT) arises from interests that ITAÚ UNIBANCO HOLDING’s insurance companies hold in Seguradora Líder dos Consórcios de DPVAT S.A.
|  | 01/01 to 12/31/2019 |  |  | 01/01 to 12/31/2018 |  |  | 01/01 to 12/31/2017 |
|  | Insurance |  |  | Retained |  |  | Retention |  |  | Insurance |  |  | Retained |  |  | Retention |  |  | Insurance |  |  | Retained |  |  | Retention |
|  | premiums |  |  | premium |  |  | (%) |  |  | premiums |  |  | premium |  |  | (%) |  |  | premiums |  |  | premium |  |  | (%) |
Property and casualty |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Mandatory personal injury caused by |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
motor vehicle |  |  | 0 |  |  |  | 0 |  |  |  | 0.0 |  |  |  | — |  |  |  | — |  |  |  | 0.0 |  |  |  | 24 |  |  |  | 24 |  |  |  | 100.0 |
Individuals |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Group accident insurance |  |  | 867 |  |  |  | 867 |  |  |  | 100.0 |  |  |  | 690 |  |  |  | 689 |  |  |  | 99.9 |  |  |  | 667 |  |  |  | 666 |  |  |  | 99.8 |
Individual accident |  |  | 222 |  |  |  | 222 |  |  |  | 100.0 |  |  |  | 275 |  |  |  | 280 |  |  |  | 101.8 |  |  |  | 290 |  |  |  | 289 |  |  |  | 99.8 |
Credit life |  |  | 948 |  |  |  | 946 |  |  |  | 99.8 |  |  |  | 881 |  |  |  | 879 |  |  |  | 99.8 |  |  |  | 623 |  |  |  | 621 |  |  |  | 99.7 |
Group life |  |  | 948 |  |  |  | 947 |  |  |  | 99.9 |  |  |  | 934 |  |  |  | 937 |  |  |  | 100.3 |  |  |  | 1,001 |  |  |  | 990 |  |  |  | 98.9 |
III) Market, credit and liquidity risk a) Market risk Market risk is analyzed, in relation to insurance operations, using the following metrics and sensitivity and loss control measures: Value at Risk (VaR), Losses in Stress Scenarios (Stress Test), Sensitivity (DV01 – Delta Variation) and Concentration. In the table, the sensitivity analysis (DV01 – Delta Variation) is presented in relation to insurance operations that demonstrate the impact on the market value of cash flows when submitted to a one basis point increase in the current interest rate or indexer rate and one percentage point in the share price and currency.
|  | 12/31/2019 |  |  | 12/31/2018 |
Class |  | Account balance |  |  | DV01 |  |  | Account balance |  |  | DV01 |
Government securities |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
National Treasury Notes (NTN-C) |  |  | 5,495 |  |  |  | (2.57 | ) |  |  | 5,096 |  |  |  | (2.52 | )
National Treasury Notes (NTN-B) |  |  | 8,675 |  |  |  | (9.42 | ) |  |  | 6,069 |  |  |  | (7.77 | )
Chile Government securities (BTU) |  |  | 152 |  |  |  | (0.04 | ) |  |  | 179 |  |  |  | (0.08 | )
Chile Government securities (PDBC) |  |  | 0 |  |  |  | 0 |  |  |  | 77 |  |  |  | (0.02 | )
Private securities |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Indexed to IPCA |  |  | 83 |  |  |  | (0.01 | ) |  |  | 130 |  |  |  | (0.03 | )
Indexed to PRE |  |  | 142 |  |  |  | (0.01 | ) |  |  | 4 |  |  |  | — |
Indexed to CLP |  |  | 79 |  |  |  | 0 |  |  |  | 128 |  |  |  | — |
Indexed to CLF |  |  | 6 |  |  |  | 0 |  |  |  | 10 |  |  |  | — |
Indexed to DOLLAR |  |  | 0 |  |  |  | 0 |  |  |  | 2 |  |  |  | — |
Shares |  |  | 6 |  |  |  | 0 |  |  |  |  |  |  |  |  |
Post-fixed assets |  |  | 2,297 |  |  |  | 0 |  |  |  | 2,043 |  |  |  | — |
Under agreements to resell |  |  | 777 |  |  |  | 0 |  |  |  | 3,277 |  |  |  | — |
Total |  |  | 17,712 |  |  |  | 0 |  |  |  | 17,015 |  |  |  |  |
b) Liquidity Risk Liquidity risk is identified by ITAÚ UNIBANCO HOLDING as the risk of lack of liquid resources available to cover its current obligations at a given moment. For insurance operations, the liquidity risk is managed continuously by monitoring payment flows against liabilities, compared to the inflows generated by its operations and financial assets portfolio. Financial assets are managed in order to optimize the risk-return ratio of investments, considering, on a careful basis, the characteristics of their liabilities. The risk integrated control considers the concentration limits by issuer and credit risk, sensitivities and market risk limits and control over asset liquidity risk. Thus, investments are concentrated in government and private securities with good credit quality in active and liquid markets, keeping a considerable amount invested in short-term assets, available on demand, to cover regular needs and any liquidity contingencies. Additionally, ITAÚ UNIBANCO HOLDING constantly monitors the solvency conditions of its insurance operations.
|  |  |  | 12/31/2019 |  |  | 12/31/2018 |
Liabilities |  | Assets |  | Liabilities amounts (1) |  |  | Liabilities DU (2) |  |  | Assets DU (2) |  |  | Liabilities amounts (1) |  |  | Liabilities DU (2) |  |  | Assets DU (2) |
Insurance operations |  | Backing asset |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Unearned premiums |  | LFT, repurchase agreements, NTN-B, CDB, LF and debentures |  |  | 2,343 |  |  |  | 59.1 |  |  |  | 22.9 |  |  |  | 2,111 |  |  |  | 56.7 |  |  |  | 12.6 |
IBNR, PDR e PSL |  | LFT, repurchase agreements, NTN-B, CDB, LF and debentures |  |  | 875 |  |  |  | 49.9 |  |  |  | 29.0 |  |  |  | 927 |  |  |  | 48.0 |  |  |  | 18.5 |
Redemptions and Other Unsettled Amounts |  | LFT, repurchase agreements, NTN-B, CDB, LF and debentures |  |  | 13 |  |  |  | 7.9 |  |  |  | 22.9 |  |  |  | 13 |  |  |  | 14.9 |  |  |  | 12.5 |
Mathematical reserve for benefits to be granted and benefits granted |  | LFT, repurchase agreements, NTN-B, NTN-C, debentures |  |  | 205 |  |  |  | 16.9 |  |  |  | 2.6 |  |  |  | 194 |  |  |  | 19.7 |  |  |  | 2.3 |
Financial surplus |  | LFT, repurchase agreements, NTN-B, NTN-C, CDB, LF and debentures |  |  | 2 |  |  |  | 222.4 |  |  |  | 22.9 |  |  |  | 2 |  |  |  | 218.0 |  |  |  | 12.5 |
Other provisions |  | LFT, repurchase agreements, NTN-B, CDB, LF and debentures |  |  | 250 |  |  |  | 6.9 |  |  |  | 104.5 |  |  |  | 562 |  |  |  | 99.2 |  |  |  | 32.3 |
Subtotal |  | Subtotal |  |  | 3,688 |  |  |  | 0 |  |  |  | 0 |  |  |  | 3,809 |  |  |  |  |  |  |  |  |
Pension plan, VGBL and individual life operations |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
Related expenses |  | LFT, repurchase agreements, NTN-B, CDB, LF and debentures |  |  | 89 |  |  |  | 126.2 |  |  |  | 82.6 |  |  |  | 98 |  |  |  | 128.4 |  |  |  | 75.9 |
Unearned premiums |  | LFT, repurchase agreements, NTN-B, CDB and debentures |  |  | 13 |  |  |  | 11.1 |  |  |  | 20.8 |  |  |  | 13 |  |  |  | 15.4 |  |  |  | 11.0 |
Unsettled claims |  | LFT, repurchase agreements, NTN-B, CDB and debentures |  |  | 48 |  |  |  | 11.1 |  |  |  | 20.8 |  |  |  | 43 |  |  |  | 15.4 |  |  |  | 11.0 |
IBNR |  | LFT, repurchase agreements, NTN-B, CDB and debentures |  |  | 22 |  |  |  | 11.1 |  |  |  | 20.8 |  |  |  | 25 |  |  |  | 15.4 |  |  |  | 11.0 |
Redemptions and Other Unsettled Amounts |  | LFT, repurchase agreements, NTN-B, CDB and debentures |  |  | 318 |  |  |  | 11.1 |  |  |  | 20.8 |  |  |  | 297 |  |  |  | 15.4 |  |  |  | 11.0 |
Mathematical reserve for benefits granted |  | LFT, repurchase agreements, LTN, NTN-B, NTN-C, NTN-F, CDB, LF and debentures |  |  | 2,781 |  |  |  | 126.2 |  |  |  | 82.8 |  |  |  | 2,808 |  |  |  | 120.4 |  |  |  | 71.4 |
Mathematical reserve for benefits to be granted – PGBL/ VGBL |  | LFT, repurchase agreements, LTN, NTN-B, NTN-C, NTN-F, CDB, LF and |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
|  | debentures (3) |  |  | 204,392 |  |  |  | 180.6 |  |  |  | 57.0 |  |  |  | 187,908 |  |  |  | 182.0 |  |  |  | 28.2 |
Mathematical reserve for benefits to be granted – traditional |  | LFT, repurchase agreements, NTN-B, NTN-C, debentures |  |  | 5,099 |  |  |  | 199.8 |  |  |  | 110.1 |  |  |  | 4,633 |  |  |  | 209.0 |  |  |  | 91.7 |
Other provisions |  | LFT, repurchase agreements, NTN-B, NTN-C, CDB, LF and debentures |  |  | 1,273 |  |  |  | 199.7 |  |  |  | 110.1 |  |  |  | 948 |  |  |  | 165.5 |  |  |  | 91.7 |
Financial surplus |  | LFT, repurchase agreements, NTN-B, NTN-C, CDB, LF and debentures |  |  | 611 |  |  |  | 199.8 |  |  |  | 110.1 |  |  |  | 605 |  |  |  | 208.8 |  |  |  | 91.5 |
Subtotal |  | Subtotal |  |  | 214,646 |  |  |  | 0 |  |  |  | 0 |  |  |  | 197,378 |  |  |  |  |  |  |  |  |
Total technical reserves |  | Total backing assets |  |  | 218,334 |  |  |  | 0 |  |  |  | 0 |  |  |  | 201,187 |  |  |  |  |  |  |  |  |
(1) | Gross amounts of Credit Rights, Escrow Deposits and Reinsurance.
(2) | DU = Duration in months.
(3) | Excluding PGBL / VGBL reserves allocated in variable income.
c) Credit Risk I - Reinsurers Reinsurance operations are controlled through an internal policy, in compliance with the provisions of the regulatory authority governing the reinsurers with which ITAÚ UNIBANCO HOLDING operates. We present below a breakdown of the risks assigned by ITAÚ UNIBANCO HOLDING’s subsidiaries to reinsurance companies:
| • |  | Insurance Operations: reinsurance premiums operations are basically represented by: IRB Brasil Resseguros with 86.02% (78.13% at 12/31/2018).
| • |  | Private Pension Operations: related to reinsurance premiums are entirely represented by Austral with 40%, General Reinsurance with 30%, and IRB Brasil Resseguros with 30% (same percentage (%) as in 12/31/2018)
II – Premiums Receivable ITAÚ UNIBANCO HOLDING considers the credit risk arising from past-due premiums immaterial, since cases with coverage payment in default may be canceled, pursuant to Brazilian regulations. III - Risk level of financial assets The table below shows insurance financial assets, individually evaluated, classified by rating:
|  | 12/31/2019 |
|  | Financial Assets at Amortized Cost |  |  |  |  |  |  |
Internal rating |  | Interbank deposits and securities purchased under agreements to resell |  |  | Securities |  |  | Financial assets at fair value through profit or loss (*) |  |  | Total |
Low |  |  | 3,027 |  |  |  | 31,342 |  |  |  | 197,940 |  |  |  | 232,309 |
Medium |  |  | 0 |  |  |  | 0 |  |  |  | 2 |  |  |  | 2 |
High |  |  | 0 |  |  |  | 0 |  |  |  | 0 |  |  |  | 0 |
Total |  |  | 3,027 |  |  |  | 31,342 |  |  |  | 197,942 |  |  |  | 232,311 |
% |  |  | 1.3 |  |  |  | 13.5 |  |  |  | 85.2 |  |  |  | 100.0 |
(*) | Includes Derivatives in the amount of R$ 960.
|  | 12/31/2018 |
|  | Financial Assets at Amortized Cost |  |  |  |  |  |  |
Internal rating |  | Interbank deposits and securities purchased under agreements to resell |  |  | Securities |  |  | Financial assets at fair value through profit or loss (*) |  |  | Total |
Low |  |  | 8,247 |  |  |  | 28,969 |  |  |  | 179,311 |  |  |  | 216,527 |
Medium |  |  | — |  |  |  | — |  |  |  | 2 |  |  |  | 2 |
High |  |  | — |  |  |  | — |  |  |  | — |  |  |  | — |
Total |  |  | 8,247 |  |  |  | 28,969 |  |  |  | 179,313 |  |  |  | 216,529 |
% |  |  | 3.8 |  |  |  | 13.4 |  |  |  | 82.8 |  |  |  | 100.0 |
(*) | Includes Derivatives in the amount of R$ 449.

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