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Consolidated Statement of Cash Flows - BRL (R$)
R$ in Millions
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Statement of cash flows [abstract]      
Adjusted net income R$ 61,198 R$ 62,890 R$ 73,222
Net income 27,813 25,639 23,225
Adjustments to net income: 33,385 37,251 49,997
Share-based payment (141) (98) 215
Adjustments to fair value of financial assets through Profit or Loss and Derivatives 310 551 452
Effects of changes in exchange rates on cash and cash equivalents (54) (990) 642
Expected Loss from Financial Assets and Claims 18,567 10,182 20,966
Income from interest and foreign exchange variation from operations with subordinated debt 4,433 8,759 4,714
Provision for insurance and private pension 15,071 20,136 22,177
Depreciation and amortization 3,561 3,567 3,169
Expense from update / charges on the provision for civil, labor, tax and legal obligations 1,925 1,037 1,325
Provision for civil, labor, tax and legal obligations 5,132 2,465 3,641
Revenue from update / charges on deposits in escrow (519) (199) (345)
Deferred taxes (excluding hedge tax effects) 2,499 10,287 3,972
Income from share in the net income of associates and joint ventures and other investments (1,315) (747) (550)
Income from interest and foreign exchange variation of financial assets at fair value through other comprehensive income (628) 254 128
Interest and foreign exchange income of financial assets at fair value through other comprehensive income (8,420) (12,808) (9,073)
Interest and foreign exchange of financial assets at amortized cost (3,332) (4,353) 289
(Gain) loss on sale of investments and fixed assets (168) (297) (283)
Impairment losses of fixed assets and intangible assets 233 167 14
Other (3,769) (662) (1,456)
Change in assets and liabilities (25,974) (33,132) (50,039)
(Increase) decrease in assets (50,165) (123,522) (97,420)
Interbank deposits (6,897) (9,404) (4,391)
Securities purchased under agreements to resell 62,487 (29,561) 5,368
Compulsory deposits with the Central Bank of Brazil 2,900 4,689 (13,137)
Loan operations (63,999) (51,919) (22,467)
Derivatives (assets / liabilities) 1,918 217 3,396
Financial assets designated at fair value through profit or loss (18,202) (13,105) (56,531)
Other financial assets (19,143) (15,323) (5,328)
Other tax assets 3 (1,669) (1,501)
Other assets (9,232) (7,447) (2,829)
(Decrease) increase in liabilities 24,191 90,390 47,381
Deposits 43,636 60,486 73,524
Deposits received under securities repurchase agreements (73,654) 17,603 (36,530)
Funds from interbank markets 40,192 10,083 (5,061)
Funds from institutional markets 121 (1,125) 6,967
Other financial liabilities 19,652 11,486 8,292
Financial liabilities at fair value throught profit or loss 9 (273) (54)
Technical reserve for insurance and private pension 781 (1,409) 3,787
Provisions 673 (495) (1,412)
Tax liabilities (3,526) (1,739) 2,944
Other liabilities 2,568 (348) (558)
Payment of income tax and social contribution (6,261) (3,879) (4,518)
Net cash from (used in) operating activities 35,224 29,758 23,183
Dividends / Interest on capital received from investments in associates and joint ventures 838 671 489
Cash received on financial assets - At fair value through other comprehensive income 9,074 16,622 19,695
Cash received from redemption of financial assets at amortized cost 8,085 14,991 4,025
Cash upon sale of investments in associates and joint ventures 68 266 314
Cash upon sale of fixed assets 175 215 230
Purchase of financial assets at fair value through other comprehensive income (24,820) (591) (21,647)
Purchase of financial assets at amortized cost (27,444) (9,512) (13,197)
Purchase of investments in associates and joint ventures (387) (6,718) (69)
Purchase of fixed assets (1,621) (1,483) (943)
Purchase of intangible assets (2,691) (1,381) (2,553)
Net cash from (used in) investing activities (38,723) 13,080 (13,656)
Funding from institutional markets 8,548 2,906 4,135
Redemptions in institutional markets (2,833) (15,048) (13,573)
Change in non-controllinginterests stockholders (1,617) 128 1,003
Result of delivery of treasury shares 742 1,187 980
Purchase of treasury shares 0 (510) (3,089)
Dividends and interest on capital paid to non-controlling interests (227) (154) (346)
Dividends and interest on capital paid (25,915) (20,093) (10,800)
Net cash from (used in) financing activities (21,302) (31,584) (21,690)
Net increase (decrease) in cash and cash equivalents (24,801) 11,254 (12,163)
Cash and cash equivalents at the beginning of the period 95,558 83,314 96,119
Effects of changes in exchange rates on cash and cash equivalents 54 990 (642)
Cash and cash equivalents at the end of the period 70,811 95,558 83,314
Cash 30,367 37,159 18,749
Interbank deposits 4,561 3,295 15,327
Securities purchased under agreements to resell 35,883 55,104 49,238
Additional information on cash flow (Mainly Operating activities)      
Interest received 134,225 122,405 139,895
Interest paid 77,315 84,668 71,456
Non-cashtransactions      
Loans transferred to assets held for sale 0 0 0
Dividends and interest on capital declared and not yet paid R$ 838 R$ 515 R$ 1,876