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General and administrative expenses | 12 Months Ended
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Dec. 31, 2021
Text Block [Abstract] |
General and administrative expenses | Note 23 - General and administrative expenses
|  | 01/01 to 12/31/2021 |  |  | 01/01 to 12/31/2020 |  |  | 01/01 to 12/31/2019 |
Personnel expenses |  |  | (28,245 | ) |  |  | (25,158 | ) |  |  | (28,415 | )
Compensation |  |  | (10,287 | ) |  |  | (10,212 | ) |  |  | (9,548 | )
Employees’ profit sharing |  |  | (5,843 | ) |  |  | (4,224 | ) |  |  | (5,183 | )
Welfare benefits |  |  | (4,385 | ) |  |  | (4,059 | ) |  |  | (3,856 | )
Provision for labor claims and dismissals |  |  | (3,852 | ) |  |  | (2,922 | ) |  |  | (5,640 | )
Payroll charges |  |  | (3,640 | ) |  |  | (3,330 | ) |  |  | (3,276 | )
Share-based payment (Note 20) |  |  | (129 | ) |  |  | (241 | ) |  |  | (242 | )
Training |  |  | (118 | ) |  |  | (107 | ) |  |  | (178 | )
Other |  |  | 9 |  |  |  | (63 | ) |  |  | (492 | )
Administrative expenses |  |  | (16,080 | ) |  |  | (16,904 | ) |  |  | (15,912 | )
Third party services, Financial services expenses, Security and Transportation |  |  | (7,276 | ) |  |  | (7,140 | ) |  |  | (6,477 | )
Data processing and telecommunications |  |  | (3,953 | ) |  |  | (3,983 | ) |  |  | (4,278 | )
Installations |  |  | (1,677 | ) |  |  | (2,005 | ) |  |  | (2,068 | )
Advertising, promotions and publicity |  |  | (1,389 | ) |  |  | (1,095 | ) |  |  | (1,325 | )
Materials |  |  | (465 | ) |  |  | (321 | ) |  |  | (330 | )
Travel expenses |  |  | (59 | ) |  |  | (84 | ) |  |  | (240 | )
Other (1) |  |  | (1,261 | ) |  |  | (2,276 | ) |  |  | (1,194 | )
Depreciation and Amortization |  |  | (5,548 | ) |  |  | (5,064 | ) |  |  | (4,630 | )
Other expenses |  |  | (12,676 | ) |  |  | (17,081 | ) |  |  | (12,055 | )
Selling - credit cards |  |  | (5,292 | ) |  |  | (4,391 | ) |  |  | (4,958 | )
Claims losses |  |  | (1,038 | ) |  |  | (778 | ) |  |  | (825 | )
Loss on sale of other assets, fixed assets and investments in associates and joint ventures |  |  | (119 | ) |  |  | (683 | ) |  |  | (719 | )
Provision for lawsuits civil (Note 29) |  |  | (1,041 | ) |  |  | (1,080 | ) |  |  | (848 | )
Provision for tax and social security lawsuits |  |  | 317 |  |  |  | (191 | ) |  |  | (1,898 | )
Refund of interbank costs |  |  | (352 | ) |  |  | (270 | ) |  |  | (307 | )
Impairment (2) |  |  | (440 | ) |  |  | (6,201 | ) |  |  | (233 | )
Other |  |  | (4,711 | ) |  |  | (3,487 | ) |  |  | (2,267 | )
Total |  |  | (62,549 | ) |  |  | (64,207 | ) |  |  | (61,012 | )
(1) | At 12/31/2020 comprises R$ (1,047) related to donations for the initiative “Todos pela Saúde” (All for Health) (Note 33a).
(2) | At 12/31/2020 comprises the effects of impairment of goodwill and intangible assets of Itaú Corpbanca, net of tax effects and ownership interest of non-controlling shareholders total R$ (1,452).

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