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Other assets and liabilities (Details 1) - BRL (R$)
R$ in Millions
Dec. 31, 2022
Dec. 31, 2021
IfrsStatementLineItems [Line Items]    
Other financial liabilities, Total R$ 167,234 R$ 134,267
Other financial liabilities at amortised cost, Total 166,651 134,106
Other financial liabilities at fair value through profit or loss, Total 583 161
Other non-financial liabilities, Total 48,044 42,130
Other financial liabilities, Current 206,029 167,789
Other financial liabilities, Non-current 9,249 8,608
Credit Card Operations [Member]    
IfrsStatementLineItems [Line Items]    
Other financial liabilities at amortised cost, Total 138,300 108,997
Trading and intermediation of securities [Member]    
IfrsStatementLineItems [Line Items]    
Other financial liabilities at amortised cost, Total 17,744 12,161
Foreign Exchange Portfolio [Member]    
IfrsStatementLineItems [Line Items]    
Other financial liabilities at amortised cost, Total 2,580 2,485
Finance Leases [Member]    
IfrsStatementLineItems [Line Items]    
Other financial liabilities at amortised cost, Total 3,929 5,324
Other Financials Liabilities [member]    
IfrsStatementLineItems [Line Items]    
Other financial liabilities at amortised cost, Total 4,098 5,139
Other financial liabilities at fair value through profit or loss, Total 583 161
Funds In Transit [Member]    
IfrsStatementLineItems [Line Items]    
Other non-financial liabilities, Total 19,737 18,027
Collection And Payment Of Taxes And Contributions [Member]    
IfrsStatementLineItems [Line Items]    
Other non-financial liabilities, Total 553 457
Social And Statutory [Member]    
IfrsStatementLineItems [Line Items]    
Other non-financial liabilities, Total 10,375 7,853
Deferred income [member]    
IfrsStatementLineItems [Line Items]    
Other non-financial liabilities, Total 2,737 3,278
Domestic Sundry Creditors [Member]    
IfrsStatementLineItems [Line Items]    
Other non-financial liabilities, Total 4,730 3,183
Personnel Provision [Member]    
IfrsStatementLineItems [Line Items]    
Other non-financial liabilities, Total 2,403 2,244
Provision For Sundry Payments [Member]    
IfrsStatementLineItems [Line Items]    
Other non-financial liabilities, Total 2,055 2,348
Liabilities For Official Agreements And Rendering Of Payment Services Member]    
IfrsStatementLineItems [Line Items]    
Other non-financial liabilities, Total 1,725 1,261
Provision For Retirement Plan Benefits [Member]    
IfrsStatementLineItems [Line Items]    
Other non-financial liabilities, Total 2,320 2,209
Other non-financial liabilities [Member]    
IfrsStatementLineItems [Line Items]    
Other non-financial liabilities, Total R$ 1,409 R$ 1,270