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v3.20.1

Summary of Intangible Assets (Detail) - USD ($) $ in Millions | Mar. 31, 2020 | Dec. 31, 2019
--- | --- | ---
Finite-Lived Intangible Assets [Line Items] |  |
Gross Carrying Amount | $ 5,393 | $ 5,347
Accumulated Amortization | (3,217) | (3,180)
Net Carrying Value | 2,176 | 2,167
Licenses |  |
Finite-Lived Intangible Assets [Line Items] |  |
Carrying value | 4 |
Trade name |  |
Finite-Lived Intangible Assets [Line Items] |  |
Carrying value | 200 |
Capitalized software |  |
Finite-Lived Intangible Assets [Line Items] |  |
Gross Carrying Amount | 4,198 | 4,125
Accumulated Amortization | (2,734) | (2,704)
Net Carrying Value | 1,464 | 1,421
Licenses |  |
Finite-Lived Intangible Assets [Line Items] |  |
Gross Carrying Amount | 115 | 117
Accumulated Amortization | (71) | (64)
Net Carrying Value | 44 | 53
Franchise rights |  |
Finite-Lived Intangible Assets [Line Items] |  |
Gross Carrying Amount | 146 | 146
Accumulated Amortization | (110) | (109)
Net Carrying Value | 36 | 37
Customer relationships |  |
Finite-Lived Intangible Assets [Line Items] |  |
Gross Carrying Amount | 710 | 730
Accumulated Amortization | (287) | (282)
Net Carrying Value | 423 | 448
Trade name |  |
Finite-Lived Intangible Assets [Line Items] |  |
Gross Carrying Amount | 200 | 200
Accumulated Amortization | 0 | 0
Net Carrying Value | 200 | 200
Trademarks, patents and other |  |
Finite-Lived Intangible Assets [Line Items] |  |
Gross Carrying Amount | 24 | 29
Accumulated Amortization | (15) | (21)
Net Carrying Value | $ 9 | $ 8

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