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GOODWILL AND INTANGIBLE ASSETS - Summary of Intangible Assets (Detail) - USD ($) $ in Millions | Sep. 30, 2020 | Dec. 31, 2019
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Finite-Lived Intangible Assets [Line Items] |  |
Gross Carrying Amount | $ 5,717 | $ 5,347
Accumulated Amortization | (3,428) | (3,180)
Net Carrying Value | 2,289 | 2,167
Licenses |  |
Finite-Lived Intangible Assets [Line Items] |  |
Carrying value | 4 |
Trade name |  |
Finite-Lived Intangible Assets [Line Items] |  |
Carrying value | 200 |
Capitalized software |  |
Finite-Lived Intangible Assets [Line Items] |  |
Gross Carrying Amount | 4,460 | 4,125
Accumulated Amortization | (2,890) | (2,704)
Net Carrying Value | 1,570 | 1,421
Licenses |  |
Finite-Lived Intangible Assets [Line Items] |  |
Gross Carrying Amount | 156 | 117
Accumulated Amortization | (84) | (64)
Net Carrying Value | 72 | 53
Franchise rights |  |
Finite-Lived Intangible Assets [Line Items] |  |
Gross Carrying Amount | 158 | 146
Accumulated Amortization | (112) | (109)
Net Carrying Value | 46 | 37
Customer relationships |  |
Finite-Lived Intangible Assets [Line Items] |  |
Gross Carrying Amount | 720 | 730
Accumulated Amortization | (325) | (282)
Net Carrying Value | 395 | 448
Trade name |  |
Finite-Lived Intangible Assets [Line Items] |  |
Gross Carrying Amount | 200 | 200
Accumulated Amortization | 0 | 0
Net Carrying Value | 200 | 200
Trademarks, patents and other |  |
Finite-Lived Intangible Assets [Line Items] |  |
Gross Carrying Amount | 23 | 29
Accumulated Amortization | (17) | (21)
Net Carrying Value | $ 6 | $ 8

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- Definition Accumulated amount of amortization of assets, excluding financial assets and goodwill, lacking physical substance with a finite life. + References Reference 1: http://www.xbrl.org/2003/role/disclosureRef -Publisher FASB -Name Accounting Standards Codification -Topic 350 -SubTopic 30 -Section 50 -Paragraph 2 -Subparagraph (a)(1) -URI http://asc.fasb.org/extlink&oid=66006027&loc=d3e16323-109275 + Details
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