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GOODWILL AND INTANGIBLE ASSETS (Tables) | 12 Months Ended
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Dec. 31, 2020
Business Combinations [Abstract] |
Allocation of Goodwill by Reportable Segment | The following table indicates the allocation of goodwill by segment (in millions):
| U.S. Domestic Package |  | International Package |  | Supply Chain & Freight |  | Consolidated
Balance on January 1, 2019 | $ | 715 |  |  | $ | 417 |  |  | $ | 2,679 |  |  | $ | 3,811 |
Acquired | — |  |  | 2 |  |  | 3 |  |  | 5 |
Currency / Other | — |  |  | (3) |  |  | — |  |  | (3) |
Balance on December 31, 2019 | $ | 715 |  |  | $ | 416 |  |  | $ | 2,682 |  |  | $ | 3,813 |
Acquired | — |  |  | — |  |  | — |  |  | — |
Impairments | — |  |  | — |  |  | (494) |  |  | (494) |
Currency / Other | — |  |  | 6 |  |  | 42 |  |  | 48 |
Balance on December 31, 2020 | $ | 715 |  |  | $ | 422 |  |  | $ | 2,230 |  |  | $ | 3,367 |
Summary of Intangible Assets | The following is a summary of intangible assets as of December 31, 2020 and 2019 (in millions):
| Gross Carrying Amount |  | Accumulated Amortization |  | Net Carrying Value |  | Weighted-Average Amortization Period (in years)
December 31, 2020 |  |  |  |  |  |  |
Capitalized software | $ | 4,531 |  |  | $ | (2,962) |  |  | $ | 1,569 |  |  | 6.9
Licenses | 100 |  |  | (37) |  |  | 63 |  |  | 3.8
Franchise rights | 165 |  |  | (113) |  |  | 52 |  |  | 20.0
Customer relationships | 729 |  |  | (344) |  |  | 385 |  |  | 10.6
Trade name | 200 |  |  | — |  |  | 200 |  |  | N/M
Trademarks, patents and other | 18 |  |  | (13) |  |  | 5 |  |  | 12.0
Total Intangible Assets | $ | 5,743 |  |  | $ | (3,469) |  |  | $ | 2,274 |  |  | 7.7
December 31, 2019 |  |  |  |  |  |  |
Capitalized software | $ | 4,125 |  |  | $ | (2,704) |  |  | $ | 1,421 |  |  |
Licenses | 117 |  |  | (64) |  |  | 53 |  |  |
Franchise rights | 146 |  |  | (109) |  |  | 37 |  |  |
Customer relationships | 730 |  |  | (282) |  |  | 448 |  |  |
Trade name | 200 |  |  | — |  |  | 200 |  |  |
Trademarks, patents and other | 29 |  |  | (21) |  |  | 8 |  |  |
Total Intangible Assets | $ | 5,347 |  |  | $ | (3,180) |  |  | $ | 2,167 |  |  |

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