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Quarterly Financial Data (unaudited) (Details) - USD ($) $ / shares in Units, $ in Millions | 3 Months Ended | 12 Months Ended
--- | --- | ---
Dec. 31, 2019 | Sep. 30, 2019 | Jun. 30, 2019 | Mar. 31, 2019 | Dec. 31, 2018 | Sep. 30, 2018 | Jun. 30, 2018 | Mar. 31, 2018 | Dec. 31, 2019 | Dec. 31, 2018 | Dec. 31, 2017
Quarterly Financial Information [Line Items] |  |  |  |  |  |  |  |  |  |  |  |
Total revenue |  | $ 4,045 | $ 3,128 | $ 1,512 | $ 1,502 | $ 1,551 | $ 1,412 | $ 1,420 | $ 1,440 | $ 10,187 | $ 5,823 | $ 5,696
Selling, general and administrative expenses |  | 1,463 | 1,137 | 343 | 341 | 298 | 305 | 320 | 305 | 3,284 | 1,228 | 1,150
(Gain) loss on sale of businesses |  | (5) | 0 | 0 | (10) | 0 | 2 | 3 | (232) | (15) | (227) | (10)
Total expenses |  | 3,567 | 2,754 | 1,128 | 1,129 | 1,120 | 1,056 | 1,062 | 832 | 8,578 | 4,070 | 4,164
Operating income |  | 478 | 374 | 384 | 373 | 431 | 356 | 358 | 608 | 1,609 | 1,753 | 1,532
Income from continuing operations |  | 241 | 225 | 223 | 225 | 286 | 227 | 251 | 423 | 914 | 1,187 |
Net income attributable to Fiserv, Inc. |  | 247 | 198 | 223 | 225 | 286 | 227 | 251 | 423 | 893 | 1,187 | 1,246
Comprehensive income attributable to Fiserv, Inc. |  | $ 446 | $ 12 | $ 115 | $ 207 | $ 298 | $ 214 | $ 241 | $ 421 | $ 780 | $ 1,174 | $ 1,268
Net income per share - continuing operations |  |  |  |  |  |  |  |  |  |  |  |
Net income per share – basic (in dollars per share) |  | $ 0.36 | $ 0.34 | $ 0.57 | $ 0.58 | $ 0.72 | $ 0.56 | $ 0.61 | $ 1.02 | $ 1.74 | $ 2.93 | $ 2.92
Net income per share – diluted (in dollars per share) |  | $ 0.36 | $ 0.33 | $ 0.56 | $ 0.56 | $ 0.71 | $ 0.55 | $ 0.60 | $ 1.00 | $ 1.71 | $ 2.87 | $ 2.86
Processing and services |  |  |  |  |  |  |  |  |  |  |  |
Quarterly Financial Information [Line Items] |  |  |  |  |  |  |  |  |  |  |  |
Total revenue | [1] |  |  |  |  |  |  |  |  | $ 8,573 | $ 4,975 | $ 4,833
Cost of goods and services sold |  | $ 1,571 | $ 1,204 | $ 617 | $ 624 | $ 628 | $ 568 | $ 560 | $ 568 | 4,016 | 2,324 | 2,291
Product |  |  |  |  |  |  |  |  |  |  |  |
Quarterly Financial Information [Line Items] |  |  |  |  |  |  |  |  |  |  |  |
Total revenue |  |  |  |  |  |  |  |  |  | 1,614 | 848 | 863
Cost of goods and services sold |  | $ 538 | $ 413 | $ 168 | $ 174 | $ 194 | $ 181 | $ 179 | $ 191 | $ 1,293 | $ 745 | $ 733
[1] | Includes processing and other fees charged to related party investments accounted for under the equity method of $112 million, $28 million and $0 million for the years ended December 31, 2019, 2018 and 2017, respectively (see Notes 9 and 20).

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