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Acquisitions and Dispositions - Narrative (Details) - USD ($)
 3 Months Ended
Feb. 18, 2020
Jul. 29, 2019
Mar. 31, 2020
Mar. 31, 2019
Dec. 31, 2019
Business Acquisition [Line Items]          
Goodwill     $ 35,695,000,000   $ 36,038,000,000
Gain (Loss) on Disposition of Business     431,000,000 $ 10,000,000  
Investment     2,814,000,000   $ 2,720,000,000
Investment Services Business          
Business Acquisition [Line Items]          
Controlling interest sold (as a percent) 60.00%        
Percentage of interest owned in affiliate 40.00%        
Investment     185,000,000    
Disposal Group, Held-for-sale or Disposed of by Sale          
Business Acquisition [Line Items]          
Consideration from sale of business $ 584,000,000        
Tax expense 113,000,000        
Remeasurement of retained interest 177,000,000        
Disposal Group, Held-for-sale or Disposed of by Sale | Investment Services Business          
Business Acquisition [Line Items]          
Pre-tax gain on sale 431,000,000        
Tax expense $ 113,000,000        
First Data          
Business Acquisition [Line Items]          
Percentage of business acquired   100.00%      
Entity shares issued per acquiree share (in shares)   0.303      
Repayment of First Data debt   $ 16,414,000,000      
Goodwill, expected tax deductible amount   0      
Increase in goodwill     21,000,000    
Measurement period adjustments, reduction in intangible assets     155,000,000    
Measurement period adjustments, reduction in noncontrolling interests     122,000,000    
Measurement period adjustments, reduction in deferred tax liabilities     36,000,000    
Transaction expenses incurred       82,000,000  
Payments for acquisitions of businesses   46,475,000,000      
Goodwill   $ 30,528,000,000      
First Data | Common Shares          
Business Acquisition [Line Items]          
Number of shares issued for acquisition (in shares)   286,000,000      
First Data | Equity Awards          
Business Acquisition [Line Items]          
Number of shares issued for acquisition (in shares)   15,000,000      
First Data | Selling, General and Administrative Expenses          
Business Acquisition [Line Items]          
Transaction expenses incurred       23,000,000  
First Data | Debt Financing Activities          
Business Acquisition [Line Items]          
Transaction expenses incurred       $ 59,000,000  
Other Acquisitions          
Business Acquisition [Line Items]          
Goodwill, expected tax deductible amount     70,000,000    
Payments for acquisitions of businesses     132,000,000    
Acquired cash     2,000,000    
Earn-out provisions estimated value     37,000,000    
Software and customer intangible assets     24,000,000    
Goodwill     $ 105,000,000