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Equity (Details) - USD ($)
shares in Millions, $ in Millions
 3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Balance at beginning of period $ 34,595 $ 2,293
Net income (loss) 368 225
Measurement period adjustments related to First Data acquisition (see Note 4) (122)  
Distributions paid to noncontrolling interests (14)  
Other comprehensive loss (643) (18)
Share-based compensation 108 19
Shares issued under stock plans (75) (5)
Purchases of treasury stock (885) (120)
Balance at end of period 33,287 $ 2,394
Net income attributable to redeemable noncontrolling interest 9  
Distributions paid to redeemable noncontrolling interests $ 12  
Common Shares    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Balance at beginning of period (in shares) 791 791
Balance at beginning of period $ 8 $ 8
Balance at end of period (in shares) 791 791
Balance at end of period $ 8 $ 8
Treasury Stock    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Balance at beginning of period (in shares) 112 399
Balance at beginning of period $ (3,118) $ (10,340)
Shares issued under stock plans (in shares) (3) (2)
Shares issued under stock plans $ 81 $ 37
Purchases of treasury stock (in shares) 8 2
Purchases of treasury stock $ (885) $ (120)
Balance at end of period (in shares) 117 399
Balance at end of period $ (3,922) $ (10,423)
Additional Paid-In Capital    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Balance at beginning of period 23,741 1,057
Share-based compensation 108 19
Shares issued under stock plans (156) (42)
Balance at end of period 23,693 1,034
Accumulated Other Comprehensive Loss    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Balance at beginning of period (180) (67)
Other comprehensive loss (631) (18)
Balance at end of period (811) (85)
Retained Earnings    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Balance at beginning of period 12,528 11,635
Net income (loss) 392 225
Balance at end of period 12,875 $ 11,860
Noncontrolling Interests    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Balance at beginning of period 1,616  
Net income (loss) (24)  
Measurement period adjustments related to First Data acquisition (see Note 4) (122)  
Distributions paid to noncontrolling interests (14)  
Other comprehensive loss (12)  
Balance at end of period 1,444  
Cumulative Effect, Period of Adoption, Adjustment    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Balance at beginning of period (45)  
Cumulative Effect, Period of Adoption, Adjustment | Retained Earnings    
Increase (Decrease) in Stockholders' Equity [Roll Forward]    
Balance at beginning of period $ (45)