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Acquisitions and Dispositions - Narrative (Details) - USD ($)
 3 Months Ended 6 Months Ended
Feb. 18, 2020
Jul. 29, 2019
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Dec. 31, 2019
Business Acquisition [Line Items]            
Goodwill       $ 36,088,000,000   $ 36,038,000,000
Investment       2,763,000,000   $ 2,720,000,000
Investment Services Business            
Business Acquisition [Line Items]            
Controlling interest sold (as a percent) 60.00%          
Percentage of interest owned in affiliate 40.00%          
Investment       178,000,000    
Disposal Group, Held-for-sale or Disposed of by Sale            
Business Acquisition [Line Items]            
Consideration from sale of business $ 584,000,000          
Tax expense 112,000,000          
Remeasurement of retained interest 176,000,000          
Disposal Group, Held-for-sale or Disposed of by Sale | Investment Services Business            
Business Acquisition [Line Items]            
Pre-tax gain on sale 428,000,000          
Tax expense $ 112,000,000          
First Data            
Business Acquisition [Line Items]            
Percentage of business acquired   100.00%        
Entity shares issued per acquiree share (in shares)   0.303        
Repayment of First Data debt   $ 16,414,000,000        
Goodwill, expected tax deductible amount   0        
Increase in goodwill       290,000,000    
Measurement period adjustments, reduction in intangible assets       155,000,000    
Measurement period adjustments, reduction in noncontrolling interests       126,000,000    
Measurement period adjustments, reduction in property and equipment       25,000,000    
Measurement period adjustments, increase in accounts payable and accrued expenses       36,000,000    
Measurement period adjustments, reduction in investments in unconsolidated affiliates       23,000,000    
Measurement period adjustments, increase in other long-term liabilities       21,000,000    
Measurement period adjustments, increase in deferred tax liabilities       178,000,000    
Transaction expenses incurred     $ 43,000,000   $ 125,000,000  
Payments for acquisitions of businesses   46,475,000,000        
Goodwill   $ 30,797,000,000        
First Data | Common Shares            
Business Acquisition [Line Items]            
Number of shares issued for acquisition (in shares)   286,000,000        
First Data | Equity Awards            
Business Acquisition [Line Items]            
Number of shares issued for acquisition (in shares)   15,000,000        
First Data | Selling, General and Administrative Expenses            
Business Acquisition [Line Items]            
Transaction expenses incurred     6,000,000   29,000,000  
First Data | Debt Financing Activities            
Business Acquisition [Line Items]            
Transaction expenses incurred     $ 37,000,000   $ 96,000,000  
Other Acquisitions            
Business Acquisition [Line Items]            
Goodwill, expected tax deductible amount       72,000,000    
Payments for acquisitions of businesses       161,000,000    
Acquired cash       2,000,000    
Earn-out provisions estimated value       42,000,000    
Software and customer intangible assets       41,000,000    
Goodwill       $ 119,000,000