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Business Segment Information
 12 Months Ended
Dec. 31, 2020
Segment Reporting [Abstract]  
Business Segment Information Business Segment Information
Following the Segment Realignment (see Note 1), the Company’s operations are comprised of the Acceptance segment, the Fintech segment and the Payments segment.
The businesses in the Acceptance segment provide a wide range of commerce-enabling solutions to merchants of all sizes around the world. These solutions include point-of-sale merchant acquiring and digital commerce services; mobile payment services; security and fraud protection products; CaratSM, the Company’s omnichannel commerce ecosystem; and the Company’s cloud-based Clover point-of-sale platform, which includes a marketplace for proprietary and third-party business applications. The products and services in the global Acceptance businesses are distributed through a variety of channels, including through direct sales teams, strategic partnerships with agent sales forces, independent software vendors, financial institutions and other strategic partners in the form of joint venture alliances, revenue sharing alliances and referral agreements. Many merchants, financial institutions and distribution partners within the Acceptance segment are also clients of the Company’s other segments.
The businesses in the Fintech segment provide financial institutions around the world with the technology solutions they need to run their operations, including products and services that enable financial institutions to process customer deposit and loan accounts, as well as management of an institution’s general ledger and central information files. As a complement to the core account processing functionality, the businesses in the global Fintech segment also provide digital banking, financial and risk management, cash management, professional services and consulting, item processing and source capture, and other products and services that support numerous types of financial transactions. In addition, some of the businesses in the Fintech segment provide products or services to corporate clients to facilitate the management of financial processes and transactions. Many of the products and services offered in the Fintech segment are integrated with solutions from the Company’s other segments.
The businesses in the Payments segment provide financial institutions and corporate clients around the world with the products and services required to process digital payment transactions. This includes card transactions such as debit, credit and prepaid card processing and services, a range of network services, security and fraud protection products, card production and print services. In addition, the Payments segment businesses offer non-card digital payment software and services, including bill payment, account-to-account transfers, person-to-person payments, electronic billing, and security and fraud protection products. Clients of the global Payments segment businesses reflect a wide range of industries, including merchants, distribution partners and financial institution customers in the Company’s other segments.
Corporate and Other supports the reportable segments described above, and consists of amortization of acquisition-related intangible assets, unallocated corporate expenses and other activities that are not considered when management evaluates segment performance, such as gains or losses on sales of businesses, costs associated with acquisition and divestiture activity, and the Company’s Output Solutions postage reimbursements. Corporate and Other also includes the historical results of the Company’s Investment Services business, of which the Company sold a 60% controlling interest in February 2020 (see Note 4), as well as certain transition services revenue associated with various dispositions.
Operating results for each segment are presented below and include the results of First Data from July 29, 2019, the date of acquisition. Segment results for the years ended December 31, 2019 and 2018 have been restated to reflect the Segment Realignment.
(In millions)AcceptanceFintechPaymentsCorporate
and Other		Total
2020
Processing and services revenue$4,736 $2,714 $4,702 $63 $12,215 
Product revenue786 187 802 862 2,637 
Total revenue5,522 2,901 5,504 925 14,852 
Operating income (loss) (1)
1,427 992 2,361 (2,928)1,852 
Capital expenditures, including capitalized software and other intangibles
227 183 242 248 900 
Depreciation and amortization expense239 202 248 2,568 3,257 
2019
Processing and services revenue$2,215 $2,737 $3,431 $190 $8,573 
Product revenue356 205 478 575 1,614 
Total revenue2,571 2,942 3,909 765 10,187 
Operating income (loss)764 885 1,658 (1,698)1,609 
Capital expenditures, including capitalized software and other intangibles147 182 196 196 721 
Depreciation and amortization expense146 191 204 1,237 1,778 
2018
Processing and services revenue$— $2,692 $2,101 $182 $4,975 
Product revenue— 225 307 316 848 
Total revenue— 2,917 2,408 498 5,823 
Operating income (loss) (1)
— 851 1,081 (179)1,753 
Capital expenditures, including capitalized software and other intangibles— 153 67 140 360 
Depreciation and amortization expense— 185 81 290 556