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Consolidated Statements of Income - USD ($)
shares in Millions, $ in Millions
 3 Months Ended
Mar. 31, 2021
Mar. 31, 2020
Revenue $ 3,755 $ 3,769
Selling, general and administrative 1,373 1,404
Gain on sale of business 0 (431)
Total expenses 3,280 3,140
Operating income 475 629
Interest expense, net (176) (187)
Other income 21 20
Income before income taxes and income (loss) from investments in unconsolidated affiliates 320 462
Income tax provision (18) (79)
Income (loss) from investments in unconsolidated affiliates 16 (6)
Net income 318 377
Less: net income (loss) attributable to noncontrolling interests and redeemable noncontrolling interests 14 (15)
Net income attributable to Fiserv, Inc. $ 304 $ 392
Net income attributable to Fiserv, Inc. per share – basic (in dollars per share) $ 0.45 $ 0.58
Net income attributable to Fiserv, Inc. per share – diluted (in dollars per share) $ 0.45 $ 0.57
Shares used in computing net income attributable to Fiserv, Inc. per share:    
Basic (in shares) 668.6 678.1
Diluted (in shares) 679.9 691.2
Processing and services    
Revenue [1] $ 3,054 $ 3,075
Cost of goods sold and services 1,397 1,635
Product    
Revenue 701 694
Cost of goods sold and services $ 510 $ 532
[1] Includes processing and other fees charged to related party investments accounted for under the equity method of $58 million and $57 million for the three months ended March 31, 2021 and 2020, respectively (see Note 19).